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The differences between merchandise processors and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a merchandise processor and a sales associate and customer service. Additionally, a merchandise processor has an average salary of $31,092, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a merchandise processor include customer service, sales floor and basic math. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Merchandise Processor | Sales Associate And Customer Service | |
| Yearly salary | $31,092 | $28,654 |
| Hourly rate | $14.95 | $13.78 |
| Growth rate | -4% | -4% |
| Number of jobs | 13,551 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 41% | High School Diploma, 34% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A Merchandise Processor works at warehouse facilities where they are in charge of preparing and processing merchandise. Their tasks typically revolve around monitoring inventory, organizing and labeling products, packing and tagging items, strategically arranging materials to maximize warehouse spaces, storing supplies according to protocols, and maintaining incoming and outgoing merchandise. There are also instances when they must inspect the product's quality and quantity, sort and price items, and produce reports. A Merchandise Processor typically works in a team setting, which requires an active communication line for an efficient and smooth workflow.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Merchandise processors and sales associate and customer services have different pay scales, as shown below.
| Merchandise Processor | Sales Associate And Customer Service | |
| Average salary | $31,092 | $28,654 |
| Salary range | Between $25,000 And $37,000 | Between $21,000 And $38,000 |
| Highest paying City | Lombard, IL | Bellevue, WA |
| Highest paying state | New York | Connecticut |
| Best paying company | Steve Madden | GEICO |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a merchandise processor and a sales associate and customer service in terms of educational background:
| Merchandise Processor | Sales Associate And Customer Service | |
| Most common degree | High School Diploma, 41% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between merchandise processors' and sales associate and customer services' demographics:
| Merchandise Processor | Sales Associate And Customer Service | |
| Average age | 40 | 40 |
| Gender ratio | Male, 44.0% Female, 56.0% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 10.7% Unknown, 5.8% Hispanic or Latino, 16.8% Asian, 6.1% White, 59.8% American Indian and Alaska Native, 0.8% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |