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Network support engineer vs network administrator

The differences between network support engineers and network administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support engineer and a network administrator. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $71,357 average annual salary of a network administrator.

The top three skills for a network support engineer include switches, network support and OSPF. The most important skills for a network administrator are switches, windows server, and troubleshoot.

Network support engineer vs network administrator overview

Network Support EngineerNetwork Administrator
Yearly salary$86,406$71,357
Hourly rate$41.54$34.31
Growth rate5%5%
Number of jobs113,476106,886
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 55%
Average age4343
Years of experience22

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

What does a network administrator do?

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

Network support engineer vs network administrator salary

Network support engineers and network administrators have different pay scales, as shown below.

Network Support EngineerNetwork Administrator
Average salary$86,406$71,357
Salary rangeBetween $66,000 And $112,000Between $56,000 And $90,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyMetaGoogle
Best paying industryTechnologyFinance

Differences between network support engineer and network administrator education

There are a few differences between a network support engineer and a network administrator in terms of educational background:

Network Support EngineerNetwork Administrator
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 55%
Most common majorElectrical EngineeringComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Network support engineer vs network administrator demographics

Here are the differences between network support engineers' and network administrators' demographics:

Network Support EngineerNetwork Administrator
Average age4343
Gender ratioMale, 89.2% Female, 10.8%Male, 88.6% Female, 11.4%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 9.6% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network support engineer and network administrator duties and responsibilities

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Network administrator example responsibilities.

  • Lead and manage desktop standards project.
  • Manage backups using EMC Networker and Avamar.
  • Manage Solarwinds to monitor servers and networks for all locations.
  • Manage all provisioning and technical issues for new customer IP blocks.
  • Deploy and manage storage (windows file servers and NetApp NAS).
  • Manage all technology: Novell, Microsoft, Cisco, email, library, labs, dorms, programs
  • Show more

Network support engineer vs network administrator skills

Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%
Common network administrator skills
  • Switches, 7%
  • Windows Server, 6%
  • Troubleshoot, 5%
  • Network Hardware, 5%
  • Routers, 4%
  • Lan Wan, 4%

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