New patient escort vs patient care specialist

The differences between new patient escorts and patient care specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a new patient escort and a patient care specialist. Additionally, a new patient escort has an average salary of $37,807, which is higher than the $34,157 average annual salary of a patient care specialist.

The top three skills for a new patient escort include customer service, data entry and insurance verification. The most important skills for a patient care specialist are patients, patient care, and data entry.

New patient escort vs patient care specialist overview

	New Patient Escort	Patient Care Specialist
Yearly salary	$37,807	$34,157
Hourly rate	$18.18	$16.42
Growth rate	-4%	-4%
Number of jobs	56,908	146,861
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 40%
Average age	40	40
Years of experience	4	4

New patient escort vs patient care specialist salary

New patient escorts and patient care specialists have different pay scales, as shown below.

	New Patient Escort	Patient Care Specialist
Average salary	$37,807	$34,157
Salary range	Between $29,000 And $49,000	Between $20,000 And $55,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	KPG
Best paying industry	-	Health Care

Differences between new patient escort and patient care specialist education

There are a few differences between a new patient escort and a patient care specialist in terms of educational background:

	New Patient Escort	Patient Care Specialist
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 40%
Most common major	Marketing	Business
Most common college	Stanford University	University of Pennsylvania

New patient escort vs patient care specialist demographics

Here are the differences between new patient escorts' and patient care specialists' demographics:

	New Patient Escort	Patient Care Specialist
Average age	40	40
Gender ratio	Male, 21.2% Female, 78.8%	Male, 20.3% Female, 79.7%
Race ratio	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 17.4% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 21.1% Asian, 6.3% White, 55.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between new patient escort and patient care specialist duties and responsibilities

New patient escort example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Coordinate check-in processes by contacting insurance providers to verify correct insurance information and get authorization for proper billing codes.
Enter confidential personal health information and financial information into IDX system with a high rate of accuracy and confidentiality.

Patient care specialist example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Utilize software applications to document call interactions using medical terminology and responsible for initially engaging patients by explaining the services.
Verify CPT codes along with diagnosis code for guarantee payment for surgeries.
Process daily fee tickets and correctly enter office visit ICD 9 and CPT codes into the system for billing.
Adhere to HIPPA confidentiality guidelines.
Track Medicaid eligibility of clients.

New patient escort vs patient care specialist skills

Common new patient escort skills

Customer Service, 36%
Data Entry, 28%
Insurance Verification, 18%
EMR, 18%

Common patient care specialist skills

Patients, 33%
Patient Care, 17%
Data Entry, 5%
Medical Terminology, 4%
CPT, 2%
CPR, 2%

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Office and Administrative Industry
New Patient Escort
New Patient Escort vs Patient Care Specialist

Updated January 8, 2025

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