New patient escort vs patient service specialist

The differences between new patient escorts and patient service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a new patient escort and a patient service specialist. Additionally, a new patient escort has an average salary of $37,807, which is higher than the $33,563 average annual salary of a patient service specialist.

The top three skills for a new patient escort include customer service, data entry and insurance verification. The most important skills for a patient service specialist are patients, patient service, and physical therapy.

New patient escort vs patient service specialist overview

	New Patient Escort	Patient Service Specialist
Yearly salary	$37,807	$33,563
Hourly rate	$18.18	$16.14
Growth rate	-4%	-4%
Number of jobs	56,908	105,915
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 36%
Average age	40	40
Years of experience	4	4

New patient escort vs patient service specialist salary

New patient escorts and patient service specialists have different pay scales, as shown below.

	New Patient Escort	Patient Service Specialist
Average salary	$37,807	$33,563
Salary range	Between $29,000 And $49,000	Between $27,000 And $40,000
Highest paying City	-	Springfield, MA
Highest paying state	-	Massachusetts
Best paying company	-	Virginia Eye Institute
Best paying industry	-	Health Care

Differences between new patient escort and patient service specialist education

There are a few differences between a new patient escort and a patient service specialist in terms of educational background:

	New Patient Escort	Patient Service Specialist
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 36%
Most common major	Marketing	Business
Most common college	Stanford University	University of Pennsylvania

New patient escort vs patient service specialist demographics

Here are the differences between new patient escorts' and patient service specialists' demographics:

	New Patient Escort	Patient Service Specialist
Average age	40	40
Gender ratio	Male, 21.2% Female, 78.8%	Male, 12.5% Female, 87.5%
Race ratio	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 17.4% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%	Black or African American, 12.0% Unknown, 5.1% Hispanic or Latino, 21.9% Asian, 6.4% White, 54.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between new patient escort and patient service specialist duties and responsibilities

New patient escort example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Coordinate check-in processes by contacting insurance providers to verify correct insurance information and get authorization for proper billing codes.
Enter confidential personal health information and financial information into IDX system with a high rate of accuracy and confidentiality.

Patient service specialist example responsibilities.

Benefit coverage eligibility or concerns for patients will be complete timely to achieve identify outcomes or solutions.
Greet patients and visitors with warmth, compassion, and demonstrate commitment to exceptional service.
Provide customer service to patients via registration, co-pay and co-insurance payment collection, appointment scheduling and telephone service
Obtain patient demographic, billing, insurance, and other necessary intake information for patients seeking rehabilitation services.
Screen, triage, register and verify a high volume of client eligibility and demographic data.
Direct callers to appropriate personnel, and initiate a triage slip for response by medical personnel.

New patient escort vs patient service specialist skills

Common new patient escort skills

Customer Service, 36%
Data Entry, 28%
Insurance Verification, 18%
EMR, 18%

Common patient service specialist skills

Patients, 20%
Patient Service, 9%
Physical Therapy, 8%
Rehabilitation, 8%
Patient Appointments, 8%
Front Desk, 7%

New Patient Escort vs. similar jobs

New Patient Escort related careers

New Patient Escort related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
New Patient Escort
New Patient Escort vs Patient Service Specialist

Updated January 8, 2025

Browse office and administrative jobs