Night auditor jobs in Billings, MT

Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Position: The role of the Night Auditor is to assist in the auditing, posting and balancing of daily financial transactions to support the continuation of delivering outstanding guest service and financial profitability. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Responsibilities: Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly. Ensure confidentiality of guests before and throughout their stay. Create guest folders within the resort systems for each arriving reservation. Answer all inquiries via phone, email, or in person in a prompt and professional manner. Oversee the guest s account close out process, ensuring all accounts balance and all revenue is reported accurately. Maintain guest folios and appropriate billing needs to ensure all guest final bills are accurate. Perform nightly account audits through resort system in a prompt manner. Follow set procedures on posting charges and settling guest accounts. Reconcile all receipts from various departments to ensure charges are posting accurately and receipts are signed. Email appropriate department Managers when charge discrepancies are located. Scan all unsigned receipts in one document and send to appropriate Managers each shift. Scan and save all guest receipts in their appropriate electronic folders. Settle all credit card transactions posted in Shift 4 Dollars on the Net, our credit card settlement program. Ensure all credit card transactions are posted and processed accurately. Log all payments made daily onto appropriate spreadsheet each shift and email to accounting personnel. Generate and email all appropriate reports each shift. Assist in late night/early morning transportation as needed. Perform wake up calls as needed, always following the pre-set script. Complete standard cleaning duties each night. Assist day/evening Front Desk shifts in creating guest Welcome Packets and Turndown Letters, and other Front Office tasks as needed. Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed. Looking for Team Members with: High school diploma, GED or vocational training or job-related course work Minimum 1 year of Night Audit experience Proven excellent customer services skills, communication skills, and organizational skills Proven computer, typing, and Microsoft Office experience and skills Valid State Driver s License If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join Our Team as a Night Auditor at MainStay Suites Casper! Are you a night owl who thrives in a fast-paced environment? Do you have a keen eye for detail and excellent organizational skills? If so, we have the perfect opportunity for you at MainStay Suites Casper as a Night Auditor. Key Responsibilities: Conducting the nightly Night Audit to ensure all accounts are balanced Checking guests in and out of the hotel during late hours Assisting guests with any inquiries or concerns during the night shift Monitoring security cameras and ensuring the safety of all guests Preparing daily reports and communicating any issues to the management team As a Night Auditor, you will play a crucial role in the overall operations of our hotel during the overnight hours. Your attention to detail and customer service skills will be essential in ensuring that our guests have a comfortable and enjoyable stay. Qualifications: Prior experience in a hotel front desk or Night Audit role preferred Excellent communication and problem-solving skills Ability to work independently and multitask effectively Knowledge of basic accounting principles Flexibility to work overnight shifts, including weekends and holidays If you are a team player who is dedicated to providing exceptional service to our guests, we want to hear from you. Join us at MainStay Suites Casper and become a valued member of our hospitality team. About MainStay Suites Casper: MainStay Suites Casper is located in the heart of Casper, Wyoming, offering comfortable accommodations and top-notch amenities for both business and leisure travelers. Our hotel provides spacious suites with fully equipped kitchens, complimentary breakfast, and free high-speed internet access. Guests can relax in our indoor pool and hot tub or stay active in our fitness center. At MainStay Suites Casper, we are committed to providing a welcoming and comfortable environment for all our guests. Join us in delivering exceptional service and creating memorable experiences for those who choose to stay with us.

Job DescriptionDescription: We are seeking a friendly and professional Guest Service Representative to join our team at the Hilton Garden Inn. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring a pleasant and memorable experience during their stay. Key Responsibilities: - Greet and welcome guests upon arrival with a warm and friendly demeanor. - Assist guests with check-in and check-out processes efficiently and accurately. - Address guest inquiries and resolve any issues or concerns promptly. - Provide information about hotel amenities, services, and local attractions. - Process reservations and manage room assignments using the hotel management system. - Maintain a clean and organized front desk area. - Collaborate with other hotel departments to ensure guest satisfaction. - Handle cash and credit transactions securely and accurately. - This position may be responsible for airport shuttles as needed. Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus. - Previous experience in customer service or hospitality preferred. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficient in using computer systems and hotel management software. - Flexibility to work various shifts, including weekends and holidays. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. Join our team and contribute to creating memorable experiences for our guests! Requirements:

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $12.00 - $14 hourly Responsibilities: Perform additional bookkeeping, administrative, and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Make sure every hotel guest has a pleasant stay Qualifications: Overnight shift; requires flexible hours Excellent customer service and communication skills are required Experience in the hospitality industry or guest services is preferred, but not required Must be computer proficient; experience with accounting or reservation software is a bonus About Company We are a new hotel located in Anaconda, Montana.

Job DescriptionDescription: The Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Responsible for closing and consolidating credit cards and running reports at the end of each shift. Duties/Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalency required. At least one year of experience with the hotel preferred. Physical Requirements: Prolonged periods of standing at front desk and sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requirements:

WE ARE: Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences. In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full-service luxury hotel opening on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. POSITION SUMMARY: As a Night Auditor at the Snake River Sporting Club, you will play a crucial role in ensuring the smooth and accurate operation of nightly accounting procedures, as well as providing exceptional guest service during the overnight hours. Your attention to detail, financial acumen, and commitment to service excellence will contribute to maintaining the highest standards of hospitality and guest satisfaction. DUTIES AND RESPONSIBILITIES: Financial Accountability and Administrative Duties Conduct nightly audits of all hotel transactions, including room charges, payments, and revenue from other outlet Reconcile daily financial transactions, including cash, credit card, and other payment methods, and prepare reports for management review Serve as the primary point of contact for guests during the overnight shift Requirements QUALIFICATIONS: Previous experience working as a Night Auditor or Front Desk Agent; or similar role within the Hospitality Industry. Essential: Efficient computer skills, effective communication skills, organized with an ability to multi-task, and possesses an understating of business and sales principles applicable to the hospitality industry. We've got your covered: Competitive pay Health and retirement benefits Employee Housing based on availability Staff discounts on hotel services Access to club amenities and activities such as golf, tennis, raquetball, horse riding, hiking trails, fishing, cross-country/nordic skiing, heli skiing and more Discounted ski pass to: JHMR, Snow King, and Targhee F&B/Retail discounts Outdoor Prolink membership and employee discounts Access to employee discounts to all of our sister properties through Noble House Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Join the highest quality Hotel and learn from the best! COURTYARD BY MARRIOTT is looking for a Full-Time Front Desk Agent. We are looking for someone friendly, courteous, and timely, and provides that hospitality spirit! This position ensures guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services. ESSENTIAL JOB FUNCTIONS: Executes prompt, courteous, and accurate guest check-in and check-out. Addresses questions or problems about Hotel rooms and rates. Maintains room security by providing effective key control. Answers telephones and responds appropriately to requests. Respond to guest reservation requests. Communicates with other departments to ensure proper handling of guests and groups. Follows room inventory and monetary controls Handles cash, makes change, and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank. Handles any quest compliments or complaints and takes action deemed necessary. Assists other associates where needed. HOURS AND ATTENDANCE: Up to 25 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. PHYSICAL AND MENTAL DEMANDS: Must be able to use computer equipment and operate office equipment, such as telephones, copiers, fax machines, and various computer programs. Must be able to stand for extended periods. Must be able to effectively communicate with the public and other team members daily. Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts. BENEFITS Courtyard by Marriott offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Courtyard by Marriott Team!

Job Description Join the highest quality Hotel and learn from the best! COURTYARD BY MARRIOTT is looking for a Full-Time Front Desk Agent. We are looking for someone friendly, courteous, and timely, and provides that hospitality spirit! This position ensures guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services. ESSENTIAL JOB FUNCTIONS: Executes prompt, courteous, and accurate guest check-in and check-out. Addresses questions or problems about Hotel rooms and rates. Maintains room security by providing effective key control. Answers telephones and responds appropriately to requests. Respond to guest reservation requests. Communicates with other departments to ensure proper handling of guests and groups. Follows room inventory and monetary controls Handles cash, makes change, and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank. Handles any quest compliments or complaints and takes action deemed necessary. Assists other associates where needed. HOURS AND ATTENDANCE: Up to 25 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays, and overtime. PHYSICAL AND MENTAL DEMANDS: Must be able to use computer equipment and operate office equipment, such as telephones, copiers, fax machines, and various computer programs. Must be able to stand for extended periods. Must be able to effectively communicate with the public and other team members daily. Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts. BENEFITS Courtyard by Marriott offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Courtyard by Marriott Team!

Job Description The Country Inn & Suites of Billings is seeking an experienced Front Desk Clerk to join their team! The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met. Other opportunities are available. Apply today! Candidates offered employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/Vet/Disability

Job DescriptionBenefits: Free uniforms 401(k) Flexible schedule Must be available weekends, and holidays. Reliable transportation required. The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. Keeping hotel financial records in order Verifying that all accounts are balanced and supported by documentation Checking guests in and out of the hotel Responding to Guests needs, request, and complaints Answering the phone and making reservations Summarizing each nights operations and listing any follow up tasks for management Performing duties on a daily checklist Knows al emergency procedures for hotel and guest safety Acting as the Manager on Duty (MOD) during hours when no MOD is available Complete knowledge of hotel operating policies and procedures Wash, Dry, and Fold Laundry Set up, Cook, and Clean for daily guest breakfast Requires ordinary conversation, hearing, and visual acuity. Bend, squat, kneel, twist and reach repetitively. Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary. Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls. Employee must occasionally lift and/or move up to 50 pounds. Employee must be able to climb several flights of stairs in case of emergency or if property is not equipped with elevator.

About Us Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos-just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. Our Values We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB SUMMARY The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor. JOB DUTIES 1. Night Audit - Perform nightly audits of the POS and PMS. This includes carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates and closing and securing closed hotel areas. 2. Front Desk - Responsible for overall guest service including, but not limited to, resolving guest complaints, check-ins, check-outs, room upgrades and moves, handling maintenance, housekeeping requests, answering and directing phone calls and retail store sales. 3. Concierge - Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by the guest. 4.. Watch for safety hazards and report them immediately to your Department Supervisor. RESPONSIBILTY 1. Time management. 2. Attention to detail. 3. Maintain integrity at all times. 4. Make decisions/Resolve problems. 5. Work well with guests and co-workers. 6. Understand and maintain the standards, values, goals and vision of the hotel. 7. Display a “Guest First” attitude. 8. Overnight Shift requires staff to remain awake at all hours at the night. MINIMUM REQUIREMENTS Education: High School graduate or GED certificate, with an aptitude for math. Experience: Previous hotel front desk and PMS computer experience a plus. Other skills: Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and over night shifts. Requirements PHYSICAL REQUIREMENTS 1. Lifting and Carrying up to 25 Pounds 2. Walking 3. Standing 4. Sitting 5. Carrying 6. Driving Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The Cloudveil, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by The Cloudveil. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials. Benefits Wellness Resources Training & Development Short Term & Long Term Disability Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision)

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge in Guernsey, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

(16130) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The Night Auditor, you will be the face of the hotel during overnight hours-offering warm, discreet service to guests while ensuring accurate financial reconciliation for the day's operations. This role is ideal for someone who is detail-oriented, confident working independently, and understands the importance of privacy, discretion, and precision in a luxury hospitality setting. Key Duties and Responsibilities * Welcome late-arriving guests with gracious, anticipatory service * Assist with check-ins, check-outs, and concierge-level guest requests * Handle and resolve overnight guest inquiries, issues, or emergencies with poise and professionalism * Accurately reconcile daily revenue across all hotel departments * Review and verify transactions, folios, and reports for discrepancies * Prepare and distribute daily financial summaries and reports to management * Monitor overnight security and safety procedures in coordination with security teams * Coordinate wake-up calls, room service requests, and special overnight amenities * Ensure lobby and front office areas remain impeccably maintained * Adhere to all financial control procedures and night audit checklists * Maintain confidentiality of guest information and internal records Education & Experience Requirements * Must be computer literate, have knowledge of MS Office, Excel and Opera * Must be able to work well with limited supervision and under pressure and be able to multi-task * Must have night auditor experience in a five-star environment for a minimum of 2 years * Cashiering experience * Ability to develop and lead team members * Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding. Additional language skills will be advantageous Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 50 pounds * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

The Whitefish Riverfront Hotel, located near downtown Whitefish is seeking a Front Desk Agent to work with our Front Desk Team. Brief General Job Description: Guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to guest services, reservations, shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping and maintenance. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts. Essential Functions Ensure all guest concerns and requests are resolved promptly and properly. Ensure the accuracy and completion of all folios and room charges daily Introduce the hotel to the guest using professional language exhibiting a sincere desire and compliance toward all guests request. Work with other front desk staff to oversee the day to day tasks. Be knowledgeable about property and hotel amenities. Be knowledgeable about the Whitefish area. Wears required uniforms at all times. Requirements Excellent communication skills both in person as well as on the phone. Experience with resort computer systems and/or RDP a plus. Computer skills, excellent verbal and written skills. Computer literate. Ability to maintain strict confidentiality of guest and hotel information. Must possess excellent business sense and high professional ethics. Must possess a high regard for customer service and employee relations. Competencies Attendance/punctuality Dependability Teamwork Quality standards Diversity Guest Service Ethics Organization Support Professionalism Safety and Security Profitability Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts at our premier leisure and outdoor activity destinations Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training View all jobs at this company

Full-time Description The Home2 Suites located at the Four Corners in Bozeman, Montana is looking to add to our hospitality family! The 100-key hotel is located in the ‘four corners' area of Bozeman. Situated at the crossroads of Bozeman, Belgrade, and Big Sky, this area boasts a prime location with easy access to skiing, fishing, hunting, and downtown Bozeman. SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks Optional Daily Pay Flexible Schedules Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program OVERVIEW Responsible for check-in, check-out, kiosk operations, pantry sales and all other guest interactions. They strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival Register guests to the hotel, verifying reservation, personal information and securing payment information Promote the brand loyalty program and provide recognition and benefits to all present members Book hotel reservations Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level Maintain a house bank and make a deposit and accurate report of receipts daily Cash checks and exchange currency for guests Process all Gourmet Pantry and retail transactions for the guests Issue key to and control entrance of safety deposit boxes Post miscellaneous charges as requested Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions Maintain appropriate market inventory levels, restocking when necessary Assure overall cleanliness of the front office area, lobby, and surrounding areas Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention Maintain professional image at all times through appearance and dress Follow Company policies and procedures Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Knowledge of front desk operations and procedures, guest services and hotel services Proficiently speak, read, write, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to work independently and desire to participate as part of a team Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems Ability to access and accurately input information using a moderately complex computer system Create sense of urgency in matters that will impact the success of the business Demonstrate genuine care for customers and employees Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels Possess complete knowledge of emergency procedures of the hotel Ability to observe and detect signs of emergency situations Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED required, or equivalent combination of education and experience. EXPERIENCE Previous hospitality experience, especially within the brand, preferred, but not required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking around the front office, up to the complete 8-hour shift. At times, may need to sit or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 15 pounds frequently (office items and files), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Guest Services Agent will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. May be responsible for performing basic outside their job description, this includes but is not limited to basic maintenance, laundry, housekeeping, and breakfast. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Guest Services Agent is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 125RRHBZNFC Salary Description 21/Hour

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR VISION Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. SUMMARY At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork. We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here. ESSENTIAL DUTIES & RESPONSIBILITIES Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments. Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences. Provide guests with local recommendations for dining, activities, and transportation logistics. Escort guests to their accommodations, highlighting cabin features and amenities. Communicate guest preferences and arrival details with team members through daily reports and meetings. Manage itineraries, address guest inquiries, and assist with activity scheduling or changes. Transport guests around the property in company vehicles, often navigating snow and icy conditions. Collaborate with housekeeping to ensure timely room readiness and special requests. Handle guest mail, packages, and messages, ensuring prompt delivery. Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences. Support Nordic/Nature activities, retail services, and gear rentals as needed. Step in to assist with transportation, luggage delivery, or housekeeping during peak periods. Act as a brand ambassador, representing the property with professionalism and enthusiasm. Uphold company policies, procedures, and service standards. Assist other departments and contribute to shared responsibilities as needed, including snow removal and general Outpost upkeep. QUALIFICATIONS Valid driver's license required; must be comfortable driving in snow and icy conditions. Due to company insurance requirements, must be at least 21 years of age to drive company vehicles. Strong interpersonal and communication skills; ability to speak and write effectively in English. Familiarity with the local area and a passion for sharing its highlights. Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS). Ability to problem-solve, manage multiple tasks, and adapt to changing priorities. Experience in hospitality or customer service preferred but not required. Flexibility to work evenings, weekends, and holidays as needed. WORK ENVIRONMENT Regularly required to stand, walk, and move freely throughout the property. Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds. Comfortable working in a fast-paced environment with interruptions and shifting demands. Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures. Seasonal role with the possibility of reapplication for future seasons. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes. Hourly Employee & Seasonal Employee Benefits At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding. Seasonal Bonus Program: All hourly employees are eligible for our seasonal bonus program. You will receive $1 per hour worked and $1.50 per overtime hour worked. Employees who terminate or resign before the season ends will not participate. If the season is shortened due to business levels, you will still receive the bonus. Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible. Staff Cafeteria: Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items. Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch. Ranch-Wide Activities: During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga. In winter, enjoy access to 50 miles of cross-country ski trails. Arrival: Complimentary transportation is provided to and from the airport. Uniforms: Free uniforms are provided for your role at the ranch. Opportunity to Transition to Full-Time: After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status. Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).

Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Nestled on a breathtaking 37,000-acre ranch, Paws Up embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Position: The role of the Night Auditor is to assist in the auditing, posting and balancing of daily financial transactions to support the continuation of delivering outstanding guest service and financial profitability. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Responsibilities: Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly. Ensure confidentiality of guests before and throughout their stay. Create guest folders within the resort systems for each arriving reservation. Answer all inquiries via phone, email, or in person in a prompt and professional manner. Oversee the guest s account close out process, ensuring all accounts balance and all revenue is reported accurately. Maintain guest folios and appropriate billing needs to ensure all guest final bills are accurate. Perform nightly account audits through resort system in a prompt manner. Follow set procedures on posting charges and settling guest accounts. Reconcile all receipts from various departments to ensure charges are posting accurately and receipts are signed. Email appropriate department Managers when charge discrepancies are located. Scan all unsigned receipts in one document and send to appropriate Managers each shift. Scan and save all guest receipts in their appropriate electronic folders. Settle all credit card transactions posted in Shift 4 Dollars on the Net, our credit card settlement program. Ensure all credit card transactions are posted and processed accurately. Log all payments made daily onto appropriate spreadsheet each shift and email to accounting personnel. Generate and email all appropriate reports each shift. Assist in late night/early morning transportation as needed. Perform wake up calls as needed, always following the pre-set script. Complete standard cleaning duties each night. Assist day/evening Front Desk shifts in creating guest Welcome Packets and Turndown Letters, and other Front Office tasks as needed. Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed. Looking for Team Members with: High school diploma, GED or vocational training or job-related course work Minimum 1 year of Night Audit experience Proven excellent customer services skills, communication skills, and organizational skills Proven computer, typing, and Microsoft Office experience and skills Valid State Driver s License If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.