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Office manager jobs in Burlington, NC

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  • Office Administrator

    Trilliant 4.4company rating

    Office manager job in Cary, NC

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions. We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business. Job Description: Trilliant is seeking an Office Administrator who will maintain a positive working environment and play a central role in keeping leadership team members organized, on track, and moving forward. Position Responsibilities: Office Management: Responsible for the front lobby area to include greeting visitors, clients, and vendors in a professional manner. Answer and direct incoming calls to appropriate personnel. Maintain all shared office spaces in a clean and organized manner. Coordinate day-to-day office operations, including handling mail and couriers, managing office supply procurement and organization, and overseeing kitchen maintenance. Provide general office support to employees as needed Coordinate logistics for in-office events such as sales training, executive meetings, and client visits. Organize and coordinate staff lunches as needed Lead the Health & Safety Committee and ensure compliance with workplace safety protocols. Executive Staff Support: Schedule and calendar management. Arrange travel and prepare itineraries. Schedule and coordinate meetings, including preparing agendas and taking meeting minutes. Prepare and track expense reports for executive team members. Draft, edit, and proofread presentations, correspondence, memos, charts, tables, graphs, and other business documents. Maintain confidentiality and handle sensitive information with discretion. Assist with special projects and other administrative tasks as assigned. Position Requirements: Must be able to be onsite for 5 days. Must be able to lift 25 lbs. Excellent communication and customer service skills Prior administrative experience supporting a team in a fast-paced, high-tech environment preferred. Proficiency in Microsoft Office applications including Word, PowerPoint, Excel and Outlook. Comfortably using the Internet as a daily research and productivity tool. Education/Certification: BA/BS degree preferred. Excellent academic credentials. Trilliant Values: PASSIONATE- We find the right solutions for customers and exceed their expectations. ACCOUNTABLE- We work smart and tackle problems with urgency to get the job done. CONFIDENT- We look to the future and partner with each other to deliver world-class solutions. ENERGIZED- We are excited and support the growth and direction of Trilliant.
    $30k-38k yearly est. 20h ago
  • Medical Office Manager (Raleigh)

    Deerfield Management Companies 4.4company rating

    Office manager job in Durham, NC

    Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patient's physical, mental, and emotional health. We are seeking a conscientious and reliable candidate who brings a strong leadership background to join our team as an Office Manager. This is a full-time position, Monday through Friday, with occasional after-hours as needed. Comprehensive oversight of clinic operations, ensuring satisfaction of patients, staff, and providers Commitment to maintaining company quality standards Busy, fast-paced work environment ideal for candidates who thrive in dynamic settings Comprehensive benefits package available Selected Responsibilities: Complete daily, weekly, and monthly office manager checklists, reports, and documentation. Act as a liaison between the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence. Handle patient complaints promptly with tact and compassion, involving relevant parties when required. Analyze operational business metrics to drive business and clinical quality outcomes. Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for both employees and patients. Interact with vendors, suppliers, and other related entities as necessary. Manage practice locations, including equipment maintenance, and preventative maintenance contracts in accordance with company policy and procedure. Conduct regular staff meetings to share information and address company updates. Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage. Ideal candidates will have a relevant bachelor's degree, at least three-five years of experience in medical office supervision, and preferably hold a certification as a Certified Medical Assistant, or Registered Medical Assistant. Other Priorities: Excellent verbal and written communication skills Proven leadership abilities Strong commitment to confidentiality and integrity A growth mindset, with a willingness to learn and adapt Flexibility and resilience in a dynamic environment Effective time management and workload prioritization skills If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $98k-140k yearly est. Auto-Apply 3d ago
  • Office Manager

    American Phoenix 4.1company rating

    Office manager job in Danville, VA

    American Phoenix Pre-Weighed Chemical Packaging division operates from four strategic locations: Topeka, Kansas; Lawton, Oklahoma; Fayetteville, North Carolina: and Danville, Virginia. Initiated in 2004, American Phoenix designed, built and maintains it proprietary chemical weighing and packaging equipment. Pre-weigh services are utilized by large manufacturing companies requiring precisely weighed chemicals for use in rubber mixing. We provide both product reliability and economic value to a critical component of rubber mixing, that makes your process more efficient. “This role is being posted in anticipation of upcoming business needs. The hiring timeline and decision are subject to change based on evolving business demands. The hiring manager will communicate the hiring and decision timeline to qualified candidates as more information is made available.” OFFICE MANAGER DUTIES: Recruits, interviews, and selects employees to fill vacant positions and assists Human Resources with onboarding applicants Plans and conducts new employee orientation to foster positive attitude toward company goals/procedures. Keeps record of insurance coverage, pension plan, and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations. Prepares employee separation notices and related documentation. Keeps records of hired employee characteristics for governmental reporting purposes including employment verification. Complies with company policies and promotes teamwork. Manages payroll and timekeeping to send to Human Resources. Maintains personnel records including confidential medical records and vacation requests. Able to assist in the Liaison with Worker Compensation Carrier and responsible for reporting accidents and injuries. Assist with safety meetings and maintaining safety records. Issue safety violations, attendance write ups, and disciplinary actions. Understands, promotes, and utilizes risk, opportunity management theories/processes relevant to human resources. Control ISO Documentation/Maintain & Control ISO changes and training logs Establish, implement and maintain the processes needed to meet ISO standards. Monitor, measure, analyze and evaluate Internal performance. Assist with audit CARs, and related document changes. Conduct scheduled internal audits. Report and suggest continuous improvement activities and system discrepancies. Determine risks and opportunities for improvement. Order office supplies and keep inventory of supplies. Maintain/Control SDS binders. Performs various other tasks as assigned by Plant Manager. Our Benefits Include: Health Insurance Dental Insurance 401(K) with Company Match Company paid Short-term and Long-term Disability Company paid Life Insurance 9 Paid Holidays Employee Assistance Program Immediate PTO Accrual 2 Personal Days Annually Optional Paid Shower Time at the End of Each Shift Requirements Must complete a drug test as well as a background check Must have skills working with Microsoft Excel, Word, and PowerPoint Understanding of confidentiality Good verbal communication skills Preferred Requirements: ISO 9001:2015 experience (preferred) Fast-paced recruiting experience 3 years (preferred) Administrative assistant or Office Manager experience, 2-3 years (preferred) This job describes the general nature and level of work performed by employees assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.
    $48k-60k yearly est. 60d+ ago
  • Dental Office Manager

    Ideal Dental

    Office manager job in Morrisville, NC

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $42k-63k yearly est. 8d ago
  • Business Office Manager

    Heartfields at Cary

    Office manager job in Cary, NC

    TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. TerraBella Senior Living is looking for a Business Office Manager to join our community Heartfields at Cary Responsibilities: Prepares and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges. Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash Maintains daily cashbooks for operational accounts and prepare monthly bank reconciliation. Monitors and oversees the processing of accounts payable. Ensures department manager's complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained. Coordinates the processing of payroll and employee benefits; and the payment of insurance, real estate taxes and related reporting requirements. Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts. Reviews and distributes the monthly financial statements. Prepares Management reports as requested. Maintains team member, resident, vendor and financial accounting files in accordance with established policies and requirements. Interfaces with residents on billing/collection issues. Oversees preparation and maintenance of resident files, records and reports. Manages community Human Resource function. Responsible for ensuring a positive first impression, following the established new hire orientation program. Oversees payroll and Team Member paperwork including new hire and Change forms. Manages open positions using the applicant tracking system (ATS) and job postings. Manages scheduling for Concierge team members. Creates set-up and oversight for Health Center resident's/patient's private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines. Other duties as assigned. Qualifications: Bachelor's degree in Accounting with one-year experience as an Accountant, or Associates degree in Accounting with two to three years related experience Benefits: In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE: 1005856
    $59k-87k yearly est. 29d ago
  • Administrative Operations Manager

    Mosaic Pediatric Therapy

    Office manager job in Greensboro, NC

    Job DescriptionMosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow. Mosaic Pediatric Therapy has an opening for an Administrative Operations Manager to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic? Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking) Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment. Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS! Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire. The AOM reports to the Clinical Director and is responsible for: Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer. Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care. Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner. Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies. Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets. Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns. Manage and monitor clinic supplies inventory and replenishment schedule Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary. Prepare for the arrival of and train new hires on administrative functions and policies; and Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations. Education & Experience Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience. A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required) Strong working knowledge of Microsoft Excel / Google Sheets Customer service orientation and the ability to build strong working relationships with staff members and patient families Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location Mosaic is an Equal Opportunity Employer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $40k-69k yearly est. 29d ago
  • Office Manager

    Beacon Pointe Advisors 3.5company rating

    Office manager job in Greensboro, NC

    We are currently seeking qualified candidates to join Beacon Pointe Advisors as an Office Manager for our Greensboro, NC office. The ideal candidate will be responsible for managing the office, assisting the firm's daily operations, event planning and providing administrative support to the team. This candidate will join a highly talented team of wealth management and client service professionals to help their clients align their life and their wealth. The team serves clients in three key areas: providing access to sophisticated investment management, life and legacy planning and impact initiatives. Responsibilities Managing the general office functions including phone systems (zoom), mail, faxes and maintenance of office equipment (including copiers, computers, etc.) and business services. Daily overnight package drop off as needed. Managing the Scheduling function for all Client Meetings primarily using Calendly for multiple advisors and teams Preparing for client meetings by assembling client statements, printing/binding all deliverables and preparing the meeting rooms - includes greeting clients by name and extending hospitality Ordering of food and beverage for meetings and at times picking up/ delivering Maintaining office supplies and reordering as needed, keeping kitchen and common areas tidy Correspondence with building management regarding work order requests, or suite, building and parking concerns Assisting with Operational tasks such as billing, accounts payable, and working with the Beacon Pointe Reporting Team to address reporting issues across our CRM and other systems Event coordination and ownership Holiday parties, work related happy hours, client events, team building activities, WAI events, etc. Support local office marketing activities and projects Attend/ participate in firm marketing conference calls Collaborate with HQ marketing and compliance to ensure all marketing materials are up to date and compliant Communicate changes and important info to advisors and staff Ownership of ordering and maintaining office supplies through StorFront (online portal for all BP branded specific products) Input and updating of client information into various internal systems including CRM (Salesforce); creating and generating reports Delivering client/ prospect communications Ownership of BP bulk email correspondence and Client Birthday Cards Reviewing, editing, adding graphics, etc. to presentations, letters and other various communications Administrative tasks as directed by partners of the firm; this may include travel arrangements, setting and coordinating of meeting requests and other business critical needs Additional duties may entail participation in team projects and assisting with initiatives designed to streamline firm policies and procedures. Qualifications Aligns with Beacon Pointe Values: Family Oriented, Ambitious, Collaborative, Entrepreneurial, Service Four-year college degree Exceptional interpersonal and verbal/written skills Projects hospitality, warmth and a desire to serve Must be organized, detail-oriented and able to multitask Proven ability to work in a fast-paced, evolving work environment Enthusiastic demeanor and exhibits professional initiative Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.) is a must Tech and AI savvy mentality and ability to understand various system components (Zoom, SalesForce, Calendly, Tamarac, Microsoft Office applications) About the Beacon Pointe Family of Companies Beacon Pointe Advisors is one of the nation's largest Registered Investment Advisor firms with headquarters in Southern California and affiliate offices nationwide. Beacon Pointe provides advisory services to a range of clients, including institutions (i.e., endowments, foundations), high-net-worth individuals, and families. Beacon Pointe has been recognized by various industry publications including Forbes, Financial Advisor Magazine, Barron's, and more. For more information, please visit Awards Disclosures .
    $38k-59k yearly est. 60d+ ago
  • Assistant Medical Office Manager

    Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California

    Office manager job in Durham, NC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As an Assistant Center Operations Director (ACOD), you will assist and support the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The ACOD will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The ACOD will also assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care. Responsibilities Assists in planning and preparing work schedules and assigns colleagues to specific duties Assists in ensuring the financial performance of the center Assists in developing and maintaining new policies, procedures and training programs for the assigned center Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources Assists Center Operation Director with the hiring, training, disciplining and terminating of back office personnel Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel Assists in preparing annual budgets Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals Provides technical support and/or resources to client and Center personnel Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered Assists in monitoring marketplace trends and gathers competitive information Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtained Facilitates productivity and customer service This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job Duties, responsibilities and activities may change at any time with or without notice Ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displaying Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and customers Provide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the center Maintain excellent client and patient relations by ensuring needs and expectations are consistently met Ensure that patients are treated as individuals and are attended to expeditiously and courteously by colleagues Lead by example - Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basis Demonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcare Guide the center team in continuous improvement projects as necessary based on review of center performance metrics Financial management and oversight (in the absence of the Center Operation Director) This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Some college courses in Business Administration, Healthcare Administration, or related field Bachelor's degree in Business Administration, Healthcare Administration, or related field or equivalent directly related work experience preferred In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa Job-Related Experience Customarily has at least one year of direct management experience Customarily has at least six months of healthcare experience Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Excellent oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client and patient issues in an effective and timely manner
    $39k-68k yearly est. Auto-Apply 26d ago
  • Assistant Medical Office Manager

    Opportunitiesconcentra

    Office manager job in Durham, NC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As an Assistant Center Operations Director (ACOD), you will assist and support the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The ACOD will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The ACOD will also assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care. Responsibilities Assists in planning and preparing work schedules and assigns colleagues to specific duties Assists in ensuring the financial performance of the center Assists in developing and maintaining new policies, procedures and training programs for the assigned center Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources Assists Center Operation Director with the hiring, training, disciplining and terminating of back office personnel Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel Assists in preparing annual budgets Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals Provides technical support and/or resources to client and Center personnel Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered Assists in monitoring marketplace trends and gathers competitive information Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtained Facilitates productivity and customer service This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job Duties, responsibilities and activities may change at any time with or without notice Ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displaying Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and customers Provide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the center Maintain excellent client and patient relations by ensuring needs and expectations are consistently met Ensure that patients are treated as individuals and are attended to expeditiously and courteously by colleagues Lead by example - Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basis Demonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcare Guide the center team in continuous improvement projects as necessary based on review of center performance metrics Financial management and oversight (in the absence of the Center Operation Director) This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Some college courses in Business Administration, Healthcare Administration, or related field Bachelor's degree in Business Administration, Healthcare Administration, or related field or equivalent directly related work experience preferred In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa Job-Related Experience Customarily has at least one year of direct management experience Customarily has at least six months of healthcare experience Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Excellent oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $39k-68k yearly est. Auto-Apply 26d ago
  • Passport Office Supervisor

    Winston-Salem State University 3.8company rating

    Office manager job in Winston-Salem, NC

    Position Classification Title Office / Admin Support / Clerical Manager FLSA Exempt Position Class 89660 Winston-Salem State University (WSSU) is seeking a dedicated and detail-oriented Passport Supervisor to lead the daily operations of the WSSU Passport Office, an officially designated U.S. Department of State Passport Acceptance Facility. This position plays a critical role in ensuring exceptional customer service, regulatory compliance, and operational efficiency while serving students, faculty, staff, and the broader community. The Passport Supervisor oversees staff, manages workflows, ensures audit-readiness, and represents the University in all official matters related to passport acceptance. This is an excellent opportunity for a mission-driven leader who thrives in a fast-paced environment and values accuracy, service excellence, and compliance. Key Responsibilities Supervision & Training * Supervise and evaluate Passport Office staff, work-study students, and temporary employees. * Provide onboarding and continuous training on passport procedures, data security, and customer service. * Serve as the on-site Passport Program Manager as designated by the U.S. Department of State. * Ensure accurate workflow management, cash handling, reconciliation, and quality control. * Support employee development and promote a positive, service-oriented team culture. * Lead operational readiness for all federal audits, inspections, and compliance reviews. * Assist with campus outreach and community passport initiatives that promote WSSU services * The Passport Office Supervisor serves as a working supervisor, providing daily operational leadership while actively performing passport application intake and customer service functions. * Open and close the Passport Office daily in accordance with security and cash control procedures. Prepare daily registers, receipt books, money orders, and transaction supplies. Verify daily applicant documentation for completeness, accuracy, and federal compliance. * Perform daily review of error logs, rejected applications, and rework corrections. Manage walk-in queues, appointment flow, wait times, and customer traffic control. Address real-time customer concerns and service recovery issues. Ensure daily workstation setup, equipment calibration, and supply availability. Operational Management * Manage daily operations, schedules, workflow assignments, and performance expectations. * Ensure full compliance with U.S. Department of State regulations, WSSU policies, and HR procedures. * Maintain secure control over sensitive documents, fees, and application materials. * Implement and update standard operating procedures (SOPs) to ensure accuracy and accountability. * Oversee supply orders, inventory, and equipment maintenance. Customer Service & Community Engagement * Ensure a welcoming, professional experience for all customers. * Resolve escalated customer concerns and complex service issues. * Collaborate with University Communications to promote passport services. * Build partnerships with internal departments and community organizations to expand outreach. * Process Passport applications, taking photos, running register, reconciliation of reports, data collection, and customer service. In addition, making daily deposits, making sure passports are mailed daily as well as other duties assigned * Oversee and administer all aspects of the University's Passport Program, including coordinating annual on-campus passport certification classes, managing the required yearly Facility Site Visit, establishing clear operational expectations, and making strategic recommendations that enhance service delivery and generate sustainable program revenue. * Explain passport application processes and procedures; accurately convey federal passport requirements with specific citations to guidelines, policies, and procedures; develop internal passport office policies and standardized work processes; and create professional presentations using a variety of media formats to communicate passport information to individuals and groups effectively. * Personally process passport applications during high-volume service periods. Compliance & Reporting * Maintain logs, transaction reports, and official records as required by federal guidelines. * Conduct periodic internal audits to ensure compliance with passport acceptance standards. * Coordinate with WSSU Finance and HR for fee reconciliation and reporting. * Uphold strict privacy, security, and document integrity standards. Administrative Support * Prepare reports for university leadership and the U.S. Department of State. * Develop staffing plans, operational schedules, and process improvements. * Assist with HR-related administrative tasks such as ID card processing or auxiliary services. Minimum Qualifications * Associate's degree or Bachelor's degree or three to six years of experience in office administration * One to two years of supervisory experience or lead experience in a customer service, operations, or administrative setting. Preferred Qualifications * Speaking fluency in both Spanish and English is highly preferred. * Associate's degree or Bachelor's degree Position Information Position Number 301231 Working Position Title Passport Office Supervisor Building and Room No. Anderson Modular Unit Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule 8am-5pm Mon-Fri and 10am-2pm on 2 Saturdays each month Department Required Skills * Associate's degree or Bachelor's degree or three to six years of experience in office administration and one to two years of supervisory experience or lead experience in a customer service, operations, or administrative setting. * Strong organizational, communication, and leadership skills. * Experience handling confidential information and financial transactions. * Ability to interpret and apply federal regulations and university policies. * Proficiency in Microsoft Office (Word, Excel, Outlook) and point-of-sale systems. Preferred Years Experience, Skills, Training, Education * Bilingual: fluent in both English and Spanish * Bachelor's degree in Business Administration, Public Administration, or related field. * Experience in higher education, government, or public service work environments. * Prior U.S. Department of State Passport Acceptance Agent certification. * Familiarity with Banner, PeopleAdmin, or other university administrative systems. * Demonstrated commitment to customer service excellence and community engagement. Required License or Certification Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Internal Posting Only No Time Limited Position No Appointment Length Salary Salary commensurate with education and experience. Open Date 12/09/2025 Close Date Open Until Filled Yes Special Instructions Summary Please Note: A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at ************. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call ************.
    $30k-37k yearly est. 2d ago
  • Assistant, Administrative, President's Office (Re-advertised)

    Guilford Technical Community College 3.3company rating

    Office manager job in Jamestown, NC

    Job Title Assistant, Administrative, President's Office (Re-advertised) Status Regular Full Time/Part Time Full-time Location Jamestown Campus Job Description At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative educators to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive. The Administrative Assistant provides a wide variety of administrative and support functions for the Office of the President. This role requires a high level of professionalism, discretion, and initiative to ensure efficient daily operations and effective support of executive leadership and governance. The Administrative Assistant works both independently and collaboratively with a wide range of internal and external college constituencies, contributing to the smooth functioning of the President's Office and the broader institution. Min Salary $40,172.55 Mid Salary $45,194.12 - We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience. Duties/Functions Difficult Challenges Contacts Education Required Associates Degree in Business Administration, Office Management, Public Administration, or related field, or at least four years of related administrative experience. Education Preferred Bachelor's Degree in Business Administration, Office Management, Public Administration, English, or related field Experience Required Two years of related administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of experience in the following areas: * Thorough knowledge of office practices, procedures, and equipment to include basic accounting practices to track budget and expenditures * Proficiency in Microsoft Office products and experience using word processing, developing spreadsheets, developing presentations, and using database software applications Experience Preferred * More than 2 years of recent progressively responsible experience providing administrative support * Recent event or meeting planning experience * Experience making travel arrangements and submitting travel reimbursements * Experience with procurement/purchasing processes and use of company credit card * Calendar and contact management * High level of organizational skills and the ability to manage multiple projects/events KSA Required * Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation, and communication software. Willingness to be continually updated in these skills. * Ability to work independently with limited supervision. * Demonstrate initiative in upgrading skills with professional developmental opportunities. * Ability to manage paperwork and confidential information with discretion and sensitivity. * Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks. * Ability to work efficiently and calmly under pressure. * Strong verbal skills and personable manner in dealing with the public in person and on the phone. * Ability to compose correspondence with correct punctuation and grammar. * Strong proof-reading skills. * Ability to communicate effectively both orally and in written form. * Punctuality and flexibility in time management. * Neat, professional appearance and attire. * Proficient computer skills. * Accuracy and attention to detail is a must. * Ability to organize and maintain files for ready access. * Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times. KSA Preferred Knowledge of NC Community College regulations, and knowledge of GTCC's internal structure and organization Department/Job Specific Requirements * Assist in planning and conducting College/department events to include coordinating logistics such as room reservations, catering, meeting materials, and technology needs. Examples of events include Graduation, All College Meeting, College Forums, etc. * Working with the Sr. Executive Assistant, assist with the preparation of agenda, meeting materials, presentations, and minutes for committee, Board of Trustees, and corporation meetings and provide logistical support for all meetings. Function as backup in the Sr. Executive Assistant's absence. * Order name badges for the college following College Wide Rule Employee Identification. * Provide Administrative Support to the Chief Officer of Strategic and Industry Partnerships to involve scheduling, meeting planning, and contact management. * Assist in planning and conducting College/department events to include coordinating logistics such as room reservations, catering, meeting materials, and technology needs. Examples of events include Graduation, All College Meeting, College Forums, etc. The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: * Ethics * Safety/Shooter on Campus * Personal Information Protection Training (PIP) * Anti-Discrimination/Harassment & Title IX * Other training may be required as determined applicable. Physical Demands Posting Type Staff
    $40.2k-45.2k yearly 11d ago
  • Office Manager

    Eye Care Partners 4.6company rating

    Office manager job in Durham, NC

    An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $44k-54k yearly est. Auto-Apply 51d ago
  • Office Manager / Bookkeeper

    ARU

    Office manager job in Chapel Hill, NC

    Job Description COMPANY INTRO ARU, founded in 2016, has quickly risen to become the U.S. leader in specialty property insurance underwriting, product development, loss control, and technology. INTRO ARU is currently seeking a hyper-organized, numbers-savvy individual to support the company CEO, own the heartbeat of our Chapel Hill office, and help manage certain subsidiary financial operations. This is an in-person role designed for an exceptionally smart, thorough, and curious rising professional who wants to learn fast, shoulder real responsibility, and grow his/her career. If you love order, details, clean reconciliations, crisp writing, and making a team faster and better-read on. A few words from ARU's Co-founder Will Johnson: "I started ARU in 2016 at ground zero, with zero customers, zero revenue, and one big foundational idea: other market participants were operating fundamentally flawed models that were not sustainable . I strongly believed ARU could deliver substantial value by making a clean break from the legacy underwriting methods -- and by building a completely new and innovative approach. But - I must say, believing it and executing it were two very different things, ha! While it certainly has not been easy, amazing work by the ARU team has generated superlative growth and profitability results, and it continues to be incredibly fulfilling to see ARU's original mission be realized. I am now seeking the next great addition to our team, a highly-organized individual who will support me at the company HQ, do the best work of his/her career, and help me do the best work of my career! WHAT WE'RE OFFERING TO YOU: You will have a position in a fast-growing, modern, technology-based company, where your contribution will be critical to the company's success, and where your performance will earn your opportunities for recognition and promotion. You will receive a competitive compensation package, with base annual salary, annual bonus, and company-provided benefits. You will have 100% employer-paid health insurance, paid time off, and a 100% vested retirement plan with company match. PRIMARY DUTIES: Help ARU be the best in the world at what we do, and do not ever settle for mediocrity. Actively participate in ARU's culture of collaborative problem-solving. Treat every assignment as an opportunity to: 1) learn and grow as a professional, and 2) prepare for increased responsibilities in the company. Perform with a high level of polish and professionalism, in all spoken and written communications. Address internal and external business challenges in a graceful and tactful manner. Complete all duties with a high degree of urgency, thoroughness, and accuracy. Office Operations (Own the House) Be the face and backbone of the office: reception, guest experience, meeting prep, mail/shipping, supplies, and vendor coordination. Keep facilities humming: building access, badges/keys, maintenance tickets, safety/compliance checklists, and tidy, professional spaces. Plan logistics for leadership meetings, broker/carrier visits, trainings, and team events (catering, AV, materials, room turns). Bookkeeping & Finance Ops (Own the Details) AP/AR administration: vendor onboarding (W-9s/COIs), purchase orders, invoices, approvals, payment runs, and customer invoicing. Expense & card management: collect receipts, code expenses, close cards monthly, and chase exceptions to zero. Bank and credit-card reconciliations; help maintain an accurate general ledger and clean monthly closes in collaboration with Accounting. Light payroll coordination and benefits deductions with our providers; maintain files and audit trails with precision. Keep simple reporting current (cash/billings/aging) and escalate anomalies early with recommended fixes. Perform as Executive Assistant to Will Johnson E-mail and Task Management: perform as Will J.'s e-mail surrogate and directly manage the CEO's e-mail inbox, related tasks, and all day to day e-mail correspondence. Internal Communications: draft and disseminate internal communications on behalf of Will J., ensuring clarity, consistency, and alignment with ARU's vision and values Manage calendars, travel, and briefing materials. Draft concise internal notes, follow-ups, and checklists; capture actions and drive them to completion. Coordinate special projects and vendor quotes on behalf of leadership; bring options, trade-offs, and a recommendation. Assist Will J. with incidental personal matters such as calendar management, correspondence, donations, and gift selections. HR & Compliance Administration Partner on onboarding/offboarding checklists (equipment, accounts, handbook acknowledgments). Maintain confidential personnel and vendor records according to policy; keep templates and SOPs current. Track key renewals (licenses, insurance certs, subscriptions); keep reminders and owners tight. Perform all duties with the highest levels of discretion and confidentiality, maintaining the privacy of the company and Will J. at all times. Master the use of ARU standardized hardware, software programs, third party software, and processing procedures. Other, as assigned. WHAT WE MINIMALLY REQUIRE - YOUR EDUCATION, EXPERIENCE, AND SKILLSET: Excellent ability to both: 1) LEARN new information and skills, and 2) APPLY new learnings to your professional setting. Demonstrable proficiency in thoroughness, accuracy, organization, resource management, and record-keeping. Exceptional customer service skills, with the strong ability to resolve challenging situations with a patient and calm demeanor. Excellent professional presentation and polish, in the spoken word and written form. Excellent critical thinker and problem-solver under pressure. High intellectual curiosity, with an enjoyment of learning and self-improvement. REQUIRED LOCATION: 80% IN-PERSON / 20% REMOTE The Office Manager role requires an in-person presence in ARU's HQ at UNC's Innovate Carolina Junction in downtown Chapel Hill, NC. As a requirement of the position, the Office Manager must live within a 35 minute commute of Chapel Hill, NC. For exceptionally well-qualified candidates who do not currently reside in this geographic area, relocation assistance may be available. After the initial training period, some remote / work from home may be acceptable in the normal course of business, to be discussed in good faith between Will J. and the Office Manager hire. Expectation: approximately 1 day per week (20%). ABOUT ARU'S CULTURE: We demand excellence from ourselves and those around us; we work accurately and thoroughly, but also with a great sense of urgency; we are excellent critical thinkers and creative problem solvers; we contribute cheerfully to ARU's environment of collaborative brainstorming and respectful debate; we love to explore and experiment, and we are comfortable occasionally blazing a trail that ends up actually being a “bridge to nowhere” -- just as long as we fail fast, pivot appropriately, and become tougher and smarter as a result; we love to learn, read, and grow as human beings; we believe in science-based truths, and we know there is no such thing as an alternative fact. MORE ABOUT ARU: ARU was founded with a goal to use expertise, engineering, and technology to disrupt the legacy marketplace. Our core mission is to deliver a superior experience to our policyholders, while also maintaining sustainability and consistency writing historically-challenging classes of business. To do so, we build and deploy 100% proprietary insurance products, we invest heavily in property loss prevention engineering and research, and we develop home-grown software and other technology. We also focus on collaborative broker and policyholder relationships, which allow us to deliver shared victories for all stakeholders. ARU is part of the Accelerant Insurance family: ********************* Powered by JazzHR GijtyS9FlN
    $31k-48k yearly est. 24d ago
  • Director, Office of Transfer Articulation

    North Carolina A & T State University 4.2company rating

    Office manager job in Greensboro, NC

    The Division of Enrollment Management seeks a qualified and innovative leader to serve in the position of Director for the University's Office of Transfer Articulation. The Director supervises and manages the Office of Transfer Articulation which includes a program assistant and works directly with the Office of Undergraduate Admissions and the transfer counselors. The Director is responsible for the transfer credit evaluation process: defines, enhances and establishes standard operating procedures and best business practices for the various types of transfer credit evaluation processes; prepares all policy, documentation, instructions, and training procedures for all new and current employees regarding new and existing credit evaluation practices; directs staff to write functional and technical Banner reporting specifications for the collection of data and information concerning students and related items to make data-driven decisions in support of the university's planning and assessment processes; manages articulation catalog updates and curriculum changes with the Academic Policies and Procedures and academic departments at NC A&T and Comprehensive Articulation Agreement changes implemented by the North Carolina Community College system; and,collaborates with key partners to create articulation agreements that support seamless transfer. Primary Function of Organizational Unit The Office of Transfer Articulation primarily supports the Office of Undergraduate Admissions in evaluating and awarding credit for previously earned coursework. The primary role of this department is to implement all aspects of the transfer articulation process. Minimum Requirements Master's degree in Higher Education or a related field completed by start date and significant experience related to academic advising, post-secondary transfer credit practices, or curriculum analysis. In addition to the qualities and skills mentioned above, preferred qualifications include strong public relation skills; strong supervisory skills; demonstrated proficiency in written and oral communication; advanced computer competency; data assessment and analysis experience. Preferred Years Experience, Skills, Training, Education Outstanding organizational skills; proficiency with Banner; and, knowledge of post-secondary transfer credit practices preferred. Required License or Certification Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
    $59k-73k yearly est. 7d ago
  • Office Manager

    North Carolina Eye Care

    Office manager job in High Point, NC

    An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS Industry related experience will be beneficial. Mangement experience required Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE HSD or GED ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $30k-47k yearly est. Auto-Apply 17d ago
  • Office Manager

    Lucid Dream

    Office manager job in Durham, NC

    Lucid Dream is a custom game and interactive experience studio. We help leaders in medical, scientific, and technical industries use emerging technology to transform the way they engage, train, and explain complex science to providers and patients. Inspired by games, we create immersive and interactive experiences for VR/AR, mobile, desktop, and web-transforming education and engagement through purposeful play. Located in the heart of downtown Durham, NC, our office at the historic American Tobacco Campus is a short walk from world-class dining and entertainment venues including the Durham Bulls Athletic Park and the Durham Performing Arts Center (DPAC). ABOUT THE ROLE Lucid Dream is seeking an organized and proactive Office Manager to keep our operations running smoothly and our team supported. You'll be the hub of day-to-day activity, including managing invoicing, payables, expense reporting, and travel coordination, while also making sure our office, events, and team gatherings run seamlessly. From vendor coordination to planning retreats and Lunch & Learns, you'll help create an environment where both our work and culture thrive. Beyond logistics, this role is about connection: ensuring new hires feel welcome, helping the team stay engaged, and making sure clients and visitors have a polished experience when they interact with Lucid Dream. Please note: This is a hybrid position based in Durham, NC, with three days of in-office work per week and two days work-from-home. PRIMARY RESPONSIBILITIES: Accounts Receivable / Payable Manage accounts receivable and ensure the firm receives timely and accurate revenue by issuing and sending invoices; recording and tracking payments, and resolving any discrepancies. Manage accounts payable to ensure the firm makes timely and accurate required payments in line with the company's policies. Set up new vendor files and maintain W-9 vendor information. Serve as point of contact for vendors, catering, event spaces, and other service providers. Coordinate vendor agreements and other administrative documents and processes; and maintain documents and records. Assist the firm's accountant with bookkeeping and expense transaction questions. Expense Reporting Learn and manage our expense reporting system, including training new employees on how to properly file expense reports. Ensure employees maintain accurate and timely travel and monthly expense reports. File expense reports for firm principals. HR Administrative Support Assist and support firm principals with benefits administration during the annual open enrollment period. Support onboarding and offboarding processes, including setting up new employees for their first day of work and filing all required paperwork. Office Operations, Travel, and Administrative Support Manage orders, supplies, and inventory to support client, team, and event needs. Book and coordinate travel for team members, including flights, accommodations, and ground transportation. Provide logistical and administrative support for internal and external events, including conferences, client visits, and workshops. Coordinate equipment shipping in support of internal / customer events and programs. Team & Culture Events Foster a positive, collaborative work environment by helping plan and coordinate experiences that strengthen team connection. Plan and execute Lunch & Learns, retreats, and team-building activities, ensuring they are well-organized, engaging, and aligned with company culture WHAT YOU'LL NEED TO SUCCEED: Strong organizational and multitasking skills-you can juggle invoices, travel bookings, and event planning without dropping details. Clear and confident communication, both written and verbal, with teammates, vendors, and clients. Comfort with administrative systems like invoicing, expense reporting, and scheduling tools. A proactive, self-directed approach-you see what needs to be done and make it happen. Attention to detail and accuracy-you double-check numbers, logistics, and timelines to keep everything on track. Enthusiasm for fostering a positive, collaborative team culture through events and day-to-day support. Reliability and discretion when handling sensitive information. WHAT WE OFFER: Robust company culture committed to our core mission and values Amazing group of talented colleagues, and a management team dedicated to transparent leadership and helping everyone grow and thrive Competitive salary Employer-sponsored health, vision, and dental 401(k) Retirement Plan with company match Responsible Paid Time-Off Policy Hybrid Work policy Parental Leave Policy Downtown Durham office with parking Monthly team-building events The opportunity to work on meaningful projects at the intersection of games, health science, and education A collaborative, small-team atmosphere where your contributions have a direct impact Professional development opportunities and support for ongoing learning Lucid Dream is an Equal Opportunity Employer that gives all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are committed to creating an inclusive environment for all employees based on mutual respect. All employment is decided on the basis of qualifications, merit, and business need. Principals only please, no recruiters!
    $31k-48k yearly est. 60d+ ago
  • Dealership Office Manager

    Motorsports of Durham

    Office manager job in Durham, NC

    ←Back to all jobs at MOTORSPORTS OF DURHAM LLC Dealership Office Manager Job Title: Office Manager Reports To: Group Controller FLSA Status: Exempt Department: Accounting/ Finance Job Status: Full-time Date: March 2023 About the Company: Raging Bull Harley Davidson has grown to become one of the best-known dealerships in the country by having the very best staff and making customer service our number one priority. On any given day, you will hear the bell ringing, music playing and loud applause from our staff welcoming the newest member into our Harley-Davidson family. We are proud of our military presence, being community focused, and operating as a true family business. Job Summary: The Office Manager is responsible for providing accounting, cash management, administrative, and payroll support to the dealership. The Office Manager works closely with the General Manager and dealership's management teams to tackle day-to-day dealership operations and activities. The Office Manager is proactive, works independently with limited supervision, and continually seeks opportunities to make an impact on the organization's efficiencies. Job Responsibilities: · Analyzes and organizes office operations and procedures · Hires, trains, and supervises office personnel Assists the HR Department in onboarding new employees · Controls all posted documents, including time records, vehicle deals, commissions and additions and changes to inventory · Prepares daily bank deposit and cash report · Maintains an effective cash management system and accurately forecasts cash needs · Controls petty cash amounts for dealership and sales department · Provides a timely daily performance report (DPR) and keeps the dealer/general manager informed about trends · Reconciles select accounts monthly · Approves adjustments to inventory and receivable accounts as appropriate · Ensures that all manufacturer accounts including warranty claims, rebates, interest, protection, and co-op advertising accounts are current and accurate · Prints monthly journals, schedules and general ledger. Closes month by processing accounting month-end · Assists in completion of annual review/audit · Ensures compliance with all government regulations · Prepares payroll on a timely basis, posts payroll and maintains payroll records · Prepares tax reports, tax deposits and tax returns in a timely, accurate manner · Stays abreast of current factory incentives and codes deliveries on dealership computer system accordingly · Administers charge-back program · Manages the payoff of vehicle floor plan and works with bank representatives · Compiles information and prepares reports as requested by management and/or dealer principal · Attends management meetings as requested · All other duties assigned by management Job Requirements: · Prior Automotive /Power sports Accounting experience required · Bachelor's degree (B.A.) or Associates Degree with minimum of 2 years of accounting/ finance experience preferred · Payroll preparation and reporting experience required Solid computer skills (Excel, Word, Outlook, PowerPoint) Must have advanced problem solving and analytical skills Prioritizes and completes tasks with a concern for all the details involved; monitors and checks work for accuracy Must be self-directed and effective working independently, yet equally comfortable contributing in a team environment Job Competencies: · Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. · Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. · Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. · Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. · Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. · Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Physical Demands: · Prolonged periods of sitting Working Conditions: · The noise level in the work environment is usually loud · Occasionally exposed to exhaust fumes or other airborne particles · Frequently works near moving mechanical parts Please visit our careers page to see more job opportunities.
    $31k-48k yearly est. 60d+ ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Office manager job in Winston-Salem, NC

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" Requirements High school diploma or equivalent Associates or higher degree is a plus 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. Job Duties/Responsibilities Supervise the day to day operations Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Work Schedule: Monday - Friday 3:30pm - 12:00am with hours that may vary due to department needs. Location: Winston Salem, NC Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $54k-89k yearly est. Auto-Apply 60d+ ago
  • PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill

    CMC Hotels

    Office manager job in Durham, NC

    Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us. We offer our associates an array of benefits, based on eligibility, including: * Competitive wages based on experience * Quarterly Cash Bonuses * Paid Vacation * Holiday Pay * Medical, Dental, Vision Insurance * Sick Leave * 401k * Life Insurance * Short-Term Disability * Marriott Hotel Discounts Job Duties include but are not limited to: * This position will be responsible for supervising the Front Office operations as directed by Hotel management. You will be expected to work Front Desk shifts and assist, train, coach, and guide the front desk team ensuring all associates are following CMC and Marriott policies and guidelines while maintaining guest satisfaction standards. You will report directly to the Assistant General Manager. * Interfacing with the previous shift and managers to be updated on hotel activities. * Provide expedient check-in/check-out service. * Be knowledgeable of hotel property and in-house events. * Provide guests with information concerning hotel policies and amenities/services. * Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition. * Schedule Front Desk associates keeping hours in budget and overtime under control via manpower reporting. * Supervise daily shift process ensuring all team members adhere to our standard operating procedures. * Verify all Front office associates are in uniform and name tag is present, ensuring your associates are following CMC dress code policy. * Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. * Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards * Supervise the efficient operations of the Front Desk including check in/out procedures as well as familiar with all three working shifts to include proficiency with the Night Audit shift. * As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. * Ensure that all brand quality standards and requirements are completed daily. * Ensure Security for the hotels customers, employees, and property assets. * Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property. Job Requirements: * Minimal 1 year hotel experience is required. * Be self-motivated and able to work independently. * Strong work ethic and a desire to succeed. * Clean background check, and reliable transportation a must. * Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills. * Must be available to work any shift 7:00 am - 12:00 am and weekends.
    $26k-34k yearly est. 4d ago
  • Front Office Supervisor

    HM Alpha Hotels & Resorts

    Office manager job in Durham, NC

    PUNCTUALITY IS A MUST! The Front Office Supervisor plays a vital role in overseeing daily front desk operations, ensuring exceptional guest service, and supporting the Front Office Manager. This position directly impacts guest satisfaction and operational efficiency by leading a team that manages check-ins, check-outs, reservations, and guest inquiries with professionalism and care. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Supervise and mentor front desk staff to deliver outstanding customer service that reflects the hotel's brand standards. Coordinate with housekeeping, concierge, and other departments to ensure smooth guest experiences. Handle guest concerns and resolve issues promptly and effectively, turning challenges into positive experiences. Assist in training new employees and fostering a collaborative, motivated team environment. Assist in requesting, organising, delivering special amenities to guests. Organize in-room decor for guests to celebrate special occasions. Monitor daily front office operations, including managing shift schedules, cash handling, ensuring accuracy in billing and room assignments. Assist in answering phones in PBX Assist in rooms control desk. Assist in room reservations. Assist bell services and baggage storage. Support management in implementing new processes and technology enhancements to improve front desk efficiency. Other duties as assigned. KEY STRENGTHS FOR SUCCESS Strong leadership and team-building skills with a hands-on approach Excellent communication and interpersonal abilities Detail-oriented with strong organizational skills and multitasking capability Ability to remain calm and professional in high-pressure situations Proficient in front office systems (PMS) and basic office software A genuine passion for hospitality and creating memorable guest experiences PROFESSIONAL EXPERIENCE Minimum 2 years of experience in front desk operations within the hospitality industry Previous supervisory or leadership experience preferred Familiarity with hotel property management systems and reservation platforms Proven track record of delivering excellent customer service and managing guest relations ACADEMIC BACKGROUND High school diploma or equivalent required Associate or Bachelor's degree in Hospitality Management or related field preferred but not required WHAT YOU CAN EXPECT Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program Supplemental benefits 401k matching Employee discount program Vacation and Sick Time
    $26k-34k yearly est. 39d ago

Learn more about office manager jobs

How much does an office manager earn in Burlington, NC?

The average office manager in Burlington, NC earns between $25,000 and $58,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Burlington, NC

$38,000

What are the biggest employers of Office Managers in Burlington, NC?

The biggest employers of Office Managers in Burlington, NC are:
  1. Goken America
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