TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world.
As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service.
Role Description
This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture.
Key Responsibilities:
Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance.
Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance.
Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions.
Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients.
Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets.
Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards.
Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands.
Qualifications
Customer Satisfaction, Customer Service, and Communication skills
Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines.
Knowledge of luxury travel trends and destinations
Attention to detail and ability to manage multiple tasks simultaneously
Strong problem-solving and decision-making abilities
Proficiency in travel booking systems and technology
Excellent interpersonal and relationship-building skills
Ability to work independently and remotely
Experience in the hospitality or tourism industry
Experience in negotiating with vendors on behalf of clients
At least 3 years in a leadership or managerial role, ideally managing internal travel consultants.
Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture.
Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team.
Compensation
This is a base + commission compensation structure
Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
$59k-120k yearly est. 4d ago
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Business Office Manager
Vivia
Office manager job in Lincolnwood, IL
Business OfficeManager Reports To: Billing Manager Schedule: Full-time, 40 hours/week Compensation: exempt from overtime, $56-$62k annual salary, with eligibility for a quarterly performance-based bonus
Position Summary
The Business OfficeManager is a critical leadership role responsible for driving insurance enrollment efforts, optimizing front office operations, and supervising administrative teams across multiple community mental health clinics. This role ensures timely and accurate submission of applications through the ABE Provider Portal, tracks and reduces the uninsured patient rate, and maintains compliance with organizational and state regulations. The Business OfficeManager also plays a key role in office process improvement, staff training, and cross-site quality assurance.
This is a highly collaborative and patient-facing leadership role ideal for someone who thrives in a mission-driven environment, is detail-oriented, and can balance frontline service with operational oversight.
Key Responsibilities
+Supervision & Leadership
+Supervise and support Office Admins across sites, serving as a resource for questions, guidance, and real-time problem-solving.
+Coordinate front desk schedules to ensure full coverage across locations.
+Train and onboard new Office Admins and provide continuing mentorship and performance feedback.
+Conduct periodic audits, quality reviews, and performance appraisals
Front Office Process Oversight
+Identify opportunities for workflow improvements in patient intake, check-in, appointment scheduling, no shows, and follow-up processes.
+Standardize procedures across clinics and maintain up-to-date SOPs.
+Ensure all appointments are checked in and checked out based of Vivia Health's policies and procedures.
+Ensure all front office staff follow protocols for data accuracy, patient confidentiality, and clinic professionalism.
+Oversee the timely and accurate completion of RSA documentation by Office Admins.
+Provide coaching and training on RSA processes and documentation standards.
Clinic Environment Oversight
+Lead and supervise Office Admins in maintaining the cleanliness, organization, and presentation of all clinic sites.
+Ensure that each Office Admin conducts regular walkthroughs of their clinic to assess physical space, address supply needs, and uphold cleanliness standards.
+Monitor that front desk and common areas are consistently professional, welcoming, and in alignment with clinic expectations.
+Coordinate with facilities staff and Office Admins to resolve cleanliness issues, report maintenance concerns, and ensure a safe clinic environment.
+Oversee inventory management processes across sites, ensuring that Office Admins maintain orderly storage areas and proactively restock front office supplies.
Insurance Coverage and ABE Application Oversight
+Oversee and ensure accurate and timely submission of Medicaid and other health coverage applications via the ABE Provider Portal.
+Monitor uninsured patient rates and implement strategies to reduce them across the organization.
+Maintain a centralized, trackable system for all insurance applications and documentation.
+Follow up with patients and case managers to complete outstanding items.
+Generate and present regular reports on coverage metrics to leadership.
Cross-Functional Collaboration
+Serve as a key liaison between administrative, billing, and clinical departments.
+Support patient-facing staff in resolving insurance-related issues quickly and effectively.
+Step in as backup support during absences, covering the front desk, phones, appointment scheduling, and EHR tasks as needed.
Operational Support (as needed)
+Provide coverage at clinic locations (Bucktown, Rogers Park, Gage Park) during staff absences or clinic needs.
+Assist with scheduling, phone calls, patient communication, and EHR data entry as backup support.
Qualifications
Required:
+Minimum 2 years of administrative experience in healthcare or mental health settings.
+Previous experience in a lead, training, or supervisory role.
+Strong understanding of front office operations, including EHR systems (preferably AthenaOne).
+Familiarity with RSA level documentation and community mental health billing practices is strongly preferred.
+Proficiency in Microsoft Office (Word, Excel, Outlook).
+Excellent communication skills, especially in translating complex documentation into patient-friendly explanations.
+Detail-oriented, dependable, and capable of managing multiple priorities independently.
+Commitment to equity, inclusion, and service to under-resourced populations.
Preferred
+Bilingual (Spanish/English) is a plus.
+Associate or bachelor's degree in a related field (e.g., Health Administration, Social Services).
Work Environment
+Primarily based at Bucktown and Lincolnwood locations.
+Will travel to Rogers Park and Gage Park to provide coverage and training as needed.
+Full-time role with standard business hours; occasional flexibility required for team or client needs.
$56k-62k yearly 4d ago
Office Manager
Addison Group 4.6
Office manager job in Naperville, IL
job Title:
OfficeManager
Naperville, IL
Industry:
Manufacturing
Pay:
$75,000-$85,000 annually
Benefits:
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Looking for an experienced officemanager to help office growth, creating a unique opportunity for someone who enjoys building structure, taking ownership, and becoming a key part of a small, close-knit team.
Job Description:
We are seeking an experienced OfficeManager who will also support customer service and inside sales activities in a highly hands-on, on-site role.
Key Responsibilities:
Act as the main point of contact for customer and partner inquiries
Manage orders from intake through delivery, including confirmations and invoicing
Communicate timelines, shipment updates, and resolve order-related questions
Ensure accuracy in documentation, order details, and customer records
Provide daily support to sales leadership
Prepare quotes, pricing requests, and sales documentation
Follow up on leads, open quotes, and customer inquiries
Assist with onboarding new customers and maintaining account details
Coordinate with internal teams and international partners on production and shipping
Support inbound logistics and help resolve documentation or timing issues
Serve as a central communication hub between sales, operations, and logistics
Oversee day-to-day operations of a small, two-person office
Maintain organized records for orders, invoices, and correspondence
Support light accounts receivable tasks such as invoice tracking and basic collections
Assist with light accounts payable including invoice matching and expense documentation
Help with internal reporting and administrative coordination
Support the transition from reactive operations to more scalable systems
Contribute ideas that improve efficiency as the business grows
Qualifications:
10+ years of experience in officemanagement, customer service, inside sales, or sales administration
Perks:
Rare opportunity to step into a highly visible role with long-term growth potential
Be part of building and shaping the future of a growing U.S. operation
Hands-on exposure to international business and leadership
Stable environment with the opportunity to elevate and expand the role over time
Work closely with leadership in a small, impactful team
$75k-85k yearly 3d ago
Office Manager
New Roots Talent Consulting, LLC
Office manager job in Northbrook, IL
Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule?
Our client location in the northern suburbs (Northbrook area) is looking to add a strong officemanager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously.
About the company:
Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an officemanager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors.
Key Responsibilities:
Assist in the planning and coordination of conferences, from inception to completion.
Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination.
Communicate with sponsors and venue to ensure timely delivery of event requirements.
Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking.
Ensure compliance with event policies and timelines
Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations.
Provide administrative support to the company president
Create and update conference webpages
Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.)
Update and maintain forms in Wufoo
Communicate day of conferences with sponsors and attendees
Qualifications:
Proven experience in project management, conference coordination, and related administrative roles.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Excellent written and verbal communication skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo
Ability to work independently in small office environment
Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm)
Professional presentation and demeanor
Bachelor's degree or equivalent experience
If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!
$36k-55k yearly est. 3d ago
Office Manager
BGSF 4.3
Office manager job in Franklin Park, IL
Our client, a dynamic manufacturing company in Chicago' near NW suburbs, is looking for an OfficeManager to join their team as they continue to grow. This full-time position involves overseeing the daily operations of an office and its various departments. Preferred skills include general officemanagement, human resources, and payroll/accounting. This role will be a key cog in the day-to-day operations of the company and will work closely with company leadership.
Responsibilities
OfficeManagement:
Supervising/Assisting with AP & AR duties:
Weekly vendor payment process
Purchase order support
Overall department coverage when needed
Conducting monthly check-in meetings to ensure all AP and AR functions are running efficiently
Maintain office appearance and cleanliness
Responsible for all office equipment (phones, computers, printers, etc.):
In working order
Train employees how to use
Troubleshoot minor issues
Submit support tickets for complex issues
Contract management and renewal
Upgrades or replacements
Manageoffice supplies from taking inventory to ordering to stocking
Work closely with various vendors to execute company projects
Plan, organize, and host office lunches, parties, and activities
Financial Management:
General Ledger Support
Responsible for maintenance of accounting processes
Responsible for monthly closing support
General Ledger Reconciliation
Bank Reconciliation
Manage internal financial procedures
Act as liaison between company and outside auditors for document needs
Assist auditors in the completion of the annual audit
Direct communication with bank and/or lenders
Human Resources:
Bi-weekly payroll for full-time and temporary company employees
Weekly payroll for outside temp agencies
Maintain direct contact with outside HR resources
Drafting or amending company policies for distribution
Maintaining all employee records
Personal Time Off for all employees
Administering relevant paperwork to new employees
W4 & I9 document control
401K information
Health/Dental information
Terminations
Pay changes
Worker's Compensation
File all workers' compensation claims and act as point of contact with assigned adjusters
Complete yearly workers comp audit
Health Insurance
Act as point of contact for Health Insurance group regarding health and dental insurance
Work closely with company insurance brokers for yearly compliance reporting
Recruitment
Post job ads on hiring sites as positions within the company become available
Perform all screening processes
Set-up, in some instances attend, online and in-person interviews for hiring managers
Conduct new hire onboarding
Qualifications and Skills
Minimum of 3 years proven experience as an OfficeManager, Front OfficeManager, or Administrative Assistant
Proficiency in MS Office (Outlook, Teams, Excel, Word, and PowerPoint)
ERP experience - preferred
Experience in business manufacturing setting - preferred
Hands-on experience with office machines and equipment (printers, phones, computers)
Excellent time management skills and ability to multi-task and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills in a fast-paced environment
A creative mind with an ability to suggest improvements
Polished written and verbal communication skills
College degree - preferred
$37k-44k yearly est. 1d ago
Office Manager
Neuroclinic and Assessments
Office manager job in McHenry, IL
NeuroClinic and Assessments, LLC is a private neuropsychology and psychology practice serving Lake and McHenry Counties in Illinois. We specialize in neuropsychological assessment for adolescents, adults, and older adults, and provide psychotherapy tailored for adults and older individuals. Our team is dedicated to delivering professional, high-quality, and compassionate mental health care.
Role Description
We are seeking a full-time, on-site OfficeManager to support our McHenry, IL and Schaumburg, IL locations. The OfficeManager oversees daily office operations, supports administrative and clinical workflows, managesoffice equipment, provides exceptional customer service, and coordinates scheduling. Additional responsibilities include maintaining records, facilitating communication, and ensuring an organized and efficient work environment.
Responsibilities
Officemanagement
Provide administrative support to the business owner, including task management and prioritization.
Oversee schedules, including testing coordination and distribution of report-related tasks.
Monitor tasks from providers and students, issuing reminders and ensuring timely completion.
Distribute completed reports via fax, patient portal, or mail.
Maintain appropriate office supplies and coordinate printing of testing materials.
Track and ensure compliance with legal, ethical, and professional requirements.
Supervise, train, and support administrative staff while fostering a collaborative and professional team culture.
Reception
Greet patients and ensure a welcoming, supportive experience.
Facilitate completion of intake paperwork and obtain necessary signatures.
Request medical records from outside providers as needed.
Scan and upload appointment and testing materials into the appropriate systems.
Scheduling
Manage incoming phone calls, schedule appointments, and address questions about policies, billing, and insurance.
Coordinate and schedule communication with other healthcare providers.
Insurance and Billing
(training available)
Verify insurance coverage and determine applicable copays.
Collect deposits and discuss payment options with patients.
Submit insurance claims and enter payments into our Electronic Medical Record (EMR) system.
Generate and send patient statements and follow up on outstanding balances.
Qualifications
Strong communication and customer service skills, with the ability to engage clients and staff professionally.
Experience in administrative support or officemanagement roles.
Highly organized, detail-oriented, and proactive in identifying needs and solutions.
Ability to manage schedules, maintain records, and ensure operational efficiency.
Strong problem-solving abilities.
Proficiency in using and maintaining office equipment and officemanagement software.
High school diploma or equivalent required.
What we offer:
Compensation tailored to experience
Benefits package including health insurance, disability, and 401k.
Paid vacation & holidays.
$36k-55k yearly est. 5d ago
Office Manager
Pearson Realty Group 4.1
Office manager job in Chicago, IL
Innovative and tech-savvy real estate brokerage located downtown Chicago in West Town (Noble Square), is seeking a motivated, ambitious, dependable, and experienced OfficeManager to help assist their team of over 100 real estate agents and staff.
The primary responsibility of the position is to manage real estate listing inventory transactions, and be the first point of contact and face of the office. Applicants should be able to manage the flow of operations, information, and requests coming in throughout the day and have heavy organizational skills. Your goal is to make all visitors feel welcome while maintaining high levels of confidentiality and professionalism. This position will be exposed to many different aspects of the real estate business making the prefect candidate an adaptable critical thinker who is self-motivated and organized.
Responsibilities
Manage the brokerage MLS account and listings
Maintain & organize the company CRM
Onboard and offboard both staff and brokers
Provide agent support
Train and coach real estate brokers to assist in their day-to-day operations
Welcome and direct guests to the proper parties
Answer, screen, and forward incoming phone calls to correct department
Answer and field questions regarding office services
Gather and distribute daily mail/deliveries
Maintain inventory and order supplies
Collect & record earnest money and commission deposits
Generate commission disbursements and statements
Assist in company event planning
Organize and setup staff and agent training meetings
Audit legal document compliance
*THIS ROLE IS PRIMARILY NOT A RECEPTION ROLE, HOWEVER, WE DO REQUEST THAT SOME RECEPTION DUTIES ARE HANDLED. THE PRIMARY ROLE IS BROKER/AGENT SUPPORT AND BUSINESS SERVICES.
The qualified candidate will exhibit the following capabilities and attributes:
Excellent communication & writing skills & detail oriented
Team player
Critical thinker
Outgoing & Adaptable
Customer Service Oriented
Conversant in Adobe Suite & G-Suite
Has experience using the MLS & Dotloop (is a plus)
Experience:
Customer service experience (1 year required)
Real estate experience (1 year preferred, but not mandatory)
Independent self-starter, able to think quickly, and manage multiple tasks at once
Salary: $55,000 - $60,000
$55k-60k yearly 4d ago
Office Manager
Inspyr Solutions
Office manager job in Melrose Park, IL
The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. Responsibilities will include a range of bookkeeping, HR and administrative functions. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Support AP/AR and bookkeeping responsibilities
support HR functions as needed
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
3+ years officemanagement experience
Familiarity with ERP systems strongly preferred
Proficiency in Microsoft Office suite
Bachelor's degree and/or experience in manufacturing industry preferred
Strong communication skills
Strong ability to multitask
$36k-55k yearly est. 3d ago
Office Coordinator
Adecco 4.3
Office manager job in Aurora, IL
Engagement Coordinator (Temp)
Pay Rate: $20-$22/hr
Schedule: Monday - Friday, 9:00 AM - 5:30 PM
Key Responsibilities
This role supports engagement initiatives across three distribution centers in the Chicago area (Aurora, Lake Zurich, and Burr Ridge). Key duties include:
Event Execution: Execute engagement events while adhering to budget and spending policies.
Site Support: Streamline local programs to promote an inclusive environment through various communication channels like TV, flyers, and in-person meetings.
Operations: Support the setup of recognition and community initiatives, and purchase office supplies and catering.
Physical Requirements: Must be able to stand/walk for long periods and regularly lift up to 30 pounds.
Candidate Requirements
Experience: Experience in an office coordinator, customer service, or assistant role.
Technical Skills: Proficiency with Excel and/or Google Sheets.
Education: High School Diploma or GED required.
Mindset: We are looking for professional self-starters with a "customer-focused" mindset and a keen eye for detail and aesthetics.
Age: Must be at least 18 years old.
Fine print:
This is a W2 position.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.
Equal Opportunity Employer/Veterans/Disabled
Must be authorized to work in the U.S. without employer sponsorship.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-22 hourly 4d ago
Office Coordinator
Sterling Engineering
Office manager job in Crystal Lake, IL
Title: Office Coordinator
Pay: $20-$24/hr.
Hire Type: Contract to Hire
Schedule: 7:30 AM - 4:00 PM
Sterling Engineering is seeking a Office Coordinator to support daily operations in a fast-paced office environment. This role plays a critical part in supporting customers, processing orders, resolving issues, and acting as a key communication link between sales, project management, purchasing, production, and customers. A positive, professional attitude and willingness to learn are essential for success in this role.
Job Duties:
Respond to customer requests for documentation (packing lists, BOLs, proof of delivery, invoices)
Enter and process basic sales orders using Sage software
Create and maintain order-specific digital and physical files
Coordinate with project managers on material worksheets, blueprints, and documentation
Distribute paperwork to production and purchasing teams
Provide backup support to purchasing and reception as needed
Upload and download documents to customer and vendor portals
Perform general office and administrative tasks, including data entry, filing, and report updates
Assist with marketing support such as brochures, social media, and website photos
Maintain spreadsheets, logs, and sales analysis reports for management
Support sales and operations teams as needed
Qualifications:
Experience working in a manufacturing or warehouse-style environment, with the ability to adapt to a fast-paced, hands-on setting.
Minimum of 1-2 years of relevant experience required
Strong proficiency in Microsoft Excel required.
$20-24 hourly 1d ago
Office Administrator
McClement
Office manager job in Willowbrook, IL
Office Administrator / OfficeManager
We are seeking a highly organized, detail-oriented Office Administrator to support daily operations in a dynamic, professional environment. This role plays a key part in ensuring our office runs smoothly while upholding our mission, values, and commitment to continuous improvement.
What You'll Do
• Oversee the day-to-day operations of the office, ensuring a clean, safe, and well-organized workspace.
• Coordinate office procedures and workflows to support efficient operations.
• Serve as a primary point of contact for internal teams, visitors, and external vendors.
• Greet visitors, manage incoming calls, and distribute mail and packages (FedEx, UPS, USPS).
• Prepare conference rooms for meetings, including A/V setup and catering coordination.
• Provide general support for office phones and equipment; coordinate repairs and manage equipment inventory.
• Assist employees with office equipment and systems as needed.
• Manageoffice, kitchen, and test kitchen supplies, including ordering and inventory tracking.
• Maintain test kitchen readiness and receive/inventory products and supplies.
• Understand and follow internal business processes; help document and improve procedures.
• Partner cross-functionally to support planning, execution, and delivery of initiatives.
• Drive continuous improvement by identifying opportunities to enhance efficiency and effectiveness.
What You Bring
• Strong attention to detail and ability to deliver accurate, complete work.
• Clear, professional communication skills with the ability to interact respectfully at all levels.
• Proven ability to multitask, prioritize, and manage competing demands.
• A collaborative mindset and positive interpersonal approach.
• Strong problem-solving skills and sound judgment.
• High level of organization, motivation, and work ethic.
Qualifications
• Some college or degree preferred, with 3-5 years of experience in an office or administrative role.
• Strong computer and internet research skills.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, Teams (required).
• Experience with Visio and Publisher preferred.
• Experience with SharePoint and Wix/website maintenance a plus.
Physical & Work Environment Requirements
• Ability to occasionally lift 20-40 pounds.
• Frequent exposure to temperature changes (including 32°F product storage freezer).
• Normal office environment with ambient noise.
• Prolonged periods of sitting at a desk.
You'll Thrive Here If You
Take pride in creating structure, order, and a welcoming workplace.
Enjoy being the go-to person others rely on to keep things running smoothly.
Proactive, adaptable, and comfortable managing multiple priorities.
Communicate clearly and professionally with people at all levels.
Value collaboration and build strong, respectful working relationships.
Loof for opportunities to improve processes and elevate how work gets done.
Why Join McClement
At McClement, our values guide how we work and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in creating an environment where people feel respected, supported, and empowered to do their best work.
Apply today is you'd like to be part of a close-knit, professional team where your contributions matter, your ideas are welcomed, and your role plays a meaningful part in our day-to-day success.
As part of the applicant process
, please complete this assessment: ****************************************
Equal Employment Opportunity Statement
McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
$32k-45k yearly est. 2d ago
Licensed Insurance Office Manager
Sharon Sullivan-State Farm Agency
Office manager job in Elmhurst, IL
Job DescriptionState Farm Agency, located in Elmhurst, IL has an immediate opening for a full-time, Licensed Insurance OfficeManager. As an OfficeManager you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences.
We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. Property & Casualty, and Life and Health Insurance License required
If this sounds like you, please submit your resume and we will follow up with the next steps.
What we provide
Base pay
Paid time off (personal and vacation)
Valuable experience
Growth potential/Opportunity for advancement within my office
Qualifications:
Experience with insurance sales and service
Excellent communication skills - written, verbal, and listening.
Highly organized and detail-oriented
Experience in managing customer service preferred.
Proactive in problem-solving
Able to work in and manage a team environment.
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment.
Property and Casualty License required.
Life and Health License required.
$100k-162k yearly est. 22d ago
Front Office Manager
Sage Hospitality 3.9
Office manager job in Chicago, IL
Why us?
Why Us - The Blackstone (1)
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintain a friendly, cheerful and courteous demeanor at all times.
Perform other duties as assigned, requested or deemed necessary by management.
Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
Provide guest transportation as required by hotel's standard operating procedures.
Order all supplies and maintain inventory control minimizing unnecessary expenses.
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
Responsible for covering/finding replacements for call-offs.
Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
Ensures all new hires are aware of all aspects of the hotel.
Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
Provide motivation to the department.
Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Ensure the front desk is represented at each Safety Committee Meeting.
Participates in Hotel MOD program
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment Used
Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
Eligible to participate in Sage bonus plan. Up to 20% of your salary.
Unlimited paid time off
$50 cell phone reimbursement
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Salary USD $72,800.00 - USD $78,800.00 /Yr.
$72.8k-78.8k yearly Auto-Apply 33d ago
Dental Office Manager
Dental Dreams 3.8
Office manager job in Chicago, IL
The Role: Dental Dreams in seeks a motivated OfficeManager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$50k-67k yearly est. Auto-Apply 11d ago
Office Admin/Operations Manager
Dupage County 4.2
Office manager job in Lombard, IL
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
$57k-72k yearly est. Auto-Apply 60d+ ago
Front Office Manager in Charleston, SC (luxury hotel)
B&B Hospitality Staffing LLC 4.3
Office manager job in Chicago, IL
Our Premier client is looking for a Front OfficeManager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front OfficeManager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front OfficeManager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
$47k-62k yearly est. 15d ago
Front Office Manager
Trump International Hotel and Tower Chicago
Office manager job in Chicago, IL
Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Provide leadership and guidance to Front Office staff ensuring consistent Forbes Five Star Standards are provided.
EXAMPLES OF DUTIES
ESSENTIAL FUNCTIONS:
Average Percent of Time
25% Encourages a team spirit amongst staff members with leadership and guidance. Leads daily pre-
Shifts, conducts daily training and service shops and disciplines where appropriate.
25% Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement.
20% Uses creative management skills to solve problems. Ensures compliance with Trump Hotels standards to ensure consistent high quality guest relations.
10% Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and good judgment.
10% Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Handles guest relocations as required.
Prepares daily forecast of expected arrivals and departures.
Participate in Lobby Greeter and Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems.
Expedites all requests by guests.
Performs duties as assigned by Director of Front Office and Director of Rooms
Attends Leadership meetings on behalf of Director of Front Office to obtain and disseminate pertinent information.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours
Physical Activity Frequency
Walking, standing Constant
Crouching/Bending/Stooping Frequent
Pushing/Pulling Occasionally
Stooping Constant
Twisting Constant
Lifting and carrying Frequent up to 20 pounds.
Reaching Constant
Grasping Constant
Talking Constant
Hearing Constant
Near Vision Constant
Far Vision Constant
Smell Constant
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS
Positions reporting directly to this position (titles):
Front Desk Agents
PBX Operators
Indirectly and in the absence of functional department head
Concierges
Bellpersons
Doorpersons
Guest Services Agent
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Thorough organization and supervisory skills proficient in accomplishing the task.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
Interpersonal skills to provide overall guest satisfaction.
Ability to work under pressure and deal with stressful situations during busy periods.
Must have a track record of being able to control cost, productivity and other KPI's including team's engagement levels.
QUALIFICATION STANDARDS
EDUCATION
High school graduate or equivalent required. 4 year college degree in Hospitality, Hotel Management or Business required.
EXPERIENCE
At least 2 years' combined experience in supervisory/management position in Rooms Division.
LICENSES OR CERTIFICATES
CPR certification and/or first aid training preferred.
GROOMING
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability is strongly preferred.
BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.
E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
$45k-62k yearly est. Auto-Apply 22d ago
Front Office Manager
VH Maliha Chicago Inc.
Office manager job in Chicago, IL
Job DescriptionDescription:
Front OfficeManager
We are seeking a highly organized and personable Front OfficeManager to lead our front desk operations and ensure an exceptional experience for our guests. This role offers an exciting opportunity to be the face of our organization, overseeing daily administrative functions and maintaining high standards of customer service. If you are a proactive leader with excellent communication skills, we invite you to join our dynamic team.
Key Responsibilities:
- Oversee the daily operations of the front desk, including check-in and check-out procedures
- Manage and train front office staff to deliver outstanding customer service
- Handle guest inquiries, complaints, and requests promptly and professionally
- Maintain accurate records of reservations, billing, and guest information
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations
- Monitor and manage front desk supplies and equipment
- Implement and uphold company policies and procedures related to guest services
- Assist in administrative tasks such as reporting, scheduling, and inventory management
Skills and Qualifications:
- Proven experience in front office or hospitality management
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Leadership skills with the ability to motivate and manage a team
- Proficiency in hotel management software and MS Office Suite
- Ability to remain calm and professional under pressure
- High school diploma or equivalent; additional hospitality or management training is a plus
Join our team and be part of a company that values growth, professionalism, and a commitment to delivering memorable guest experiences. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits.
Requirements:
High school diploma or equivalent required; associate's or bachelor's degree in hospitality management, hotel management, or a related field preferred
Minimum of 2-5 years of experience in hotel front desk operations; prior supervisory or management experience required
Strong knowledge of hotel front office procedures, including guest check-in and check-out, reservations, room assignments, and cash handling
Experience using hotel property management systems (PMS) such as Opera, OnQ, or similar systems
Proven ability to lead, train, schedule, and supervise front desk staff to ensure excellent guest service
Excellent customer service and guest relations skills, with the ability to resolve complaints and service recovery issues professionally
Strong communication skills, both verbal and written, with guests, staff, and hotel management
Ability to manage front desk operations across multiple shifts, including evenings, weekends, and holidays as required
Strong organizational and multitasking skills in a fast-paced hotel environment
Knowledge of hotel policies, safety procedures, and security standards
Ability to handle confidential guest and company information with discretion
Professional appearance and demeanor consistent with hotel standards
$45k-62k yearly est. 14d ago
Administrative Operations Manager
Mariani Enterprises 4.4
Office manager job in Mundelein, IL
Work With The Best
We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.
Job Overview
Woodlawns Landscape is seeking a hands-on Administrative Operations Manager to own our administrative, billing, and office operations. This is a player-coach role responsible for end-to-end Accounts Receivable and DSO performance, Accounts Payable processing and DPO, client billing accuracy, and administrative support for month-end close.
This leader will personally perform core AR/AP and billing work while building structure, improving systems, and developing a high-performing admin team. We are looking for a self-directed problem solver who brings order, accountability, and continuous improvement to the back office.
Key Responsibilities
Own end-to-end AR and DSO performance, including collections leadership with Account Managers.
Lead client invoicing, ensuring accuracy, timeliness, and contract compliance.
Own AP processing and DPO, approving vendor bills and maintaining vendor portals.
Partner with CFO and Controller to deliver admin inputs for month-end close on deadlines.
Serve as primary contact for client billing questions and coordination.
Build, document, and maintain SOPs for admin, AR, AP, and billing processes.
Act as a change agent to redesign workflows and drive automation.
Become a power user of Aspire, Ramp, NetSuite, Pipedrive, and related portals.
Lead, coach, and hold the admin team accountable; conduct reviews and set KPIs.
Oversee office operations including facilities, supplies, and front desk coverage through delegation.
Maintain clean, organized, and auditable systems and files.
What Success Looks Like
Improved DSO and cash flow discipline.
Accurate, timely billing with minimal disputes.
On-time admin deliverables for month-end close.
Documented SOPs and strong process adoption.
A professional, accountable, and service-oriented admin team.
Qualifications
5+ years experience in administrative, billing, AR/AP, or finance operations with ownership of processes.
Prior leadership or player-coach experience.
Proven ability to manage high-volume invoicing and vendors.
Strong systems aptitude and comfort learning new platforms.
Track record of process improvement and problem solving.
Highly self-directed, organized, and detail-oriented.
Excellent communication and collaboration skills.
Work Environment
In-office role in Mundelein, IL.
Occasional extended hours during month-end or peak periods.
The Perks
401(k) plan with company match
Medical insurance
Dental insurance
Vision insurance
FSA/HSA
PerkSpot
Long-Term Disability and Life Insurance
Paid time Off
Tuition Reimbursement (after one year of service)
Pay Transparency
Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
Position Range:
$60,000.00 - $70,000.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.
A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn't get in the way.
Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
$60k-70k yearly Auto-Apply 19d ago
Front Office Manager
Grand Geneva Resort & Spa 4.0
Office manager job in Lake Geneva, WI
Front OfficeManager - (2600001E) Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart.
As a Front OfficeManager at the Grand Geneva Resort & Spa, you'll assist in the oversight of the Guest Services department consisting of supervisory team, Club Vacation Liaison, Guest Service Agents, Night Audit, PBX and Trolley Conductors.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler.
This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our name in the area means home, family and tradition.
We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?· Maintains standards of guest service as established by the Guest Services Director.
· Ability to learn, manage and train associates on our HotSos System and OPERA Property Management System (PMS).
· Responsible for the management of our guest's profile information and responsible for communicating with all departments to ensure guest information is relayed in a timely manner and all pre-arrival details are executed prior to guest arrival.
· Responsible for managing and entering all new guests profile information that is obtained during the guests stay on property.
· Maintain a complete knowledge of and comply with all hotel/departmental policies/service procedures/standards.
· Provide budgets/forecasting numbers accurately and on time when requested by upper management.
· Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
· Maintain positive guest relations at all times· Resolve guest complaints, ensuring guest satisfaction Maintain complete knowledge at all times of:All hotel features/services, hours of operations All room types, numbers, layout, décor, appointments and locations All room rates, special packages and promotions Daily house count and expected arrivals/departures Room availability status and rate for any given day All hotel departmental policies and procedures· Perform other duties as assigned by the Director of Front office, Director of Guest Services or Director of Rooms.
What do you bring to the role?Hospitality Degree preferred, plus 1 or more years of experience in the related field Able to work independently, has good judgment, problem solving, and decision-making skills Service oriented· Organization and time management skills.
· Good oral and written communication towards guests, supervisors, peers, and/or subordinates.
· Able to guide, direct, and motivate subordinates.
Self-motivated and willing to think out of the box.
What's in it for you?· A free, well-balanced meal every shift· Discounted gym membership· Room discounts at Marcus Hotels & Resorts· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· Free parking· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another· Early wage access· Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match· And more!About Us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence.
We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike.
Focused on expanding our U.
S.
-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job.
It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: Front OfficeJob Posting: Jan 8, 2026, 4:37:26 PM
How much does an office manager earn in Deerfield, IL?
The average office manager in Deerfield, IL earns between $29,000 and $67,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Deerfield, IL
$44,000
What are the biggest employers of Office Managers in Deerfield, IL?
The biggest employers of Office Managers in Deerfield, IL are: