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Office manager jobs in Henrietta, NY

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  • Lead CIC Customer Support Manager - Technical Support

    GE Vernova

    Office manager job in Rochester, NY

    SummaryWe are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's Grid Automation business. This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.Job Description Key Responsibilities Leadership & Team Development Lead and develop the CIC L2 Technical Support team (Wireless and Optical), fostering collaboration between the Rochester, Burnaby and Markham sites. Coach, mentor, and grow technical specialists to enhance product knowledge, troubleshooting discipline, and professional communication. Establish team goals aligned with regional and global service objectives, promoting ownership and accountability. Conduct regular 1:1s, performance reviews, and knowledge-sharing sessions to sustain engagement and capability growth. Operational & Technical Excellence Oversee day-to-day case operations, ensuring SLA adherence, consistent quality, and proactive issue resolution. Drive best-in-class case management practices, leveraging Salesforce (SFDC), Phone System/Voice analytics, and dashboard metrics. Coordinate escalations with L3/L4 Engineering and Product Line teams to ensure thorough root-cause analysis and corrective actions. Champion continuous improvement in tools, processes, and documentation, including knowledge base content and training assets. Guide lab replication and validation activities to accelerate resolution of complex field issues. Cross-Functional Collaboration Serve as the primary interface between Technical Support, Product Line, and Engineering teams to surface field trends and systemic issues. Collaborate with Product Management to influence new product introduction (NPI) readiness, technical documentation, and support enablement. Partner with Quality and Commercial Operations to track and communicate customer experience metrics (CEI, CSAT, NPS). Contribute to strategic initiatives improving case prioritization, workflow automation (GridBot, Salesforce integration), and regional standardization. Customer Engagement & Escalations Act as a senior escalation point for key customer cases in both Wireless and Optical domains. Review and present case summaries, performance metrics, and root-cause findings to internal and external stakeholders. Ensure timely and transparent communication to customers during critical or high-impact incidents. Promote a strong Voice-of-Customer (VOC) culture, driving systemic changes based on feedback from utilities, partners, and OEM clients. Required Qualifications Bachelor's Degree in Electrical Engineering, Computer Engineering, or related technical discipline. Minimum 5 years of experience in communications systems, networking, or substation automation, including technical support or field operations. Proven leadership or supervisory experience within a technical or customer-facing support environment. Strong understanding of wireless and optical communications technologies, including IP networking, LTE/5G, SONET/SDH, MPLS-TP, or Ethernet. Experience managing distributed teams across multiple sites and remote resources or product lines. Demonstrate ability to drive process improvement and deliver measurable performance outcomes. Excellent interpersonal, communication, and organizational skills, with the ability to influence across functions and geographies. Desired Characteristics Familiarity with GE Lentronics and GE MDS (or comparable industrial networking and communications systems). Working knowledge of Salesforce CRM and customer analytics/reporting tools. Certifications such as CCNA, CCNP, or PMP are an asset. Strong analytical mindset with the ability to balance technical problem-solving and customer satisfaction. Adaptable to changing priorities and comfortable leading through ambiguity. Passion for coaching and building high-performing, customer-centric technical teams. Travel Requirement Ability and willingness to travel up to 25% for customer meetings, training, and internal collaboration between Rochester and Markham locations. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $78.8k-131.2k yearly Auto-Apply 34d ago
  • Dental Care Manager

    Mosaic Health 4.0company rating

    Office manager job in Rochester, NY

    As a member of the Mosaic Health care team, the Dental Care Manager aims to improve patient health outcomes and facilitate access to care.The Dental Care Manager will work collaboratively with Community Dentistry care team to provide coordination, referral support and assistance to gain access to dental services to address unmet dental health needs. Essential Job Duties and Responsibilities: Works as a member of a multidisciplinary treatment team and practices team-based care that is patient centered and holistic. Acts as a patient advocate protecting privacy and confidentiality issues (HIPAA). Enhances communication and collaborative relationships with Community Dentistry team members. Emphasizes continuity of care, thus reducing or eliminating fragmentation, duplication, and gaps in treatment. Refers patients to the Social Work Care team to assist in dental insurance enrollment and/ or to apply for financial assistance programs for which they may eligible, including Mosaic Health Sliding Fee Discount program, pharmacy assistance, payment plans, and hardship programs. Supports patients to obtain transportation to healthcare appointments through Medical Answering Services (MAS) and or other contracted transportation vendors. Maintains a comprehensive working knowledge of community resources and network services for target population. Identifies opportunities for health promotion and dental disease prevention. Maintains positive attitude and professional demeanor under all situations. Ensures compliance with standards, laws and regulations of state and federal agencies or accrediting organizations in which Mosaic Health may elect to participate. Documents all encounters into the Electronic Health Record (EHR) according to organizational policies and procedures. Links/refers patient to resources/services; follows-up on those referrals and documents the progress in the patient EHR. Participates in departmental meetings/staff meetings/ committees/conferences /retreats as assigned. Educates the patient/parent or guardian to promote prevention and to assist them with reaching self-management goals Emphasizes continuity of care and ensures all releases of information are signed in order to advocate for patient while protecting privacy and confidentiality issues. Travel required as necessary. Other duties as assigned.
    $62k-89k yearly est. 60d+ ago
  • Pediatric Dental Office Manager

    Finger Lakes Dental Care 4.4company rating

    Office manager job in Rochester, NY

    We are an exceptional, fast-paced pediatric dental office dedicated to providing the highest level of care to every patient we see. Our team takes pride in creating an environment where both patients and team members feel valued and supported - a place where we work hard and have fun while doing it. We are looking for an experienced Office Manager to join our growing team. The right candidate will be a natural leader, highly organized, and committed to helping both patients and team members thrive. What We're Looking For Strong leadership skills and the ability to inspire and support your team Experience with dental office front desk operations (Open Dental experience a plus!) Knowledge of dental treatment planning and insurance Ability to train, mentor, and lead team members Compassionate, patient-focused mindset Excellent communication and problem-solving skills What You'll Do Oversee daily office operations to ensure smooth and productive days Support and guide team members to deliver outstanding patient experiences Communicate with patients and parents with warmth and professionalism Help patients feel comfortable, informed, and confident in their care Why You'll Love Working With Us A fun, energetic team that truly enjoys working together A practice that stands behind the care we provide Opportunities to learn, grow, and develop your leadership skills A chance to make a real difference in the lives of children and families If you are excited to lead a team, passionate about pediatric dental care, and thrive in a fast-paced environment, we'd love to meet you! Our employees receive: Competitive pay 401K + a company match Quarterly Profit Sharing Four-day work week Medical Insurance - HSA with a High-Deductible plan Dental insurance - single plan no cost (4) A Smile to Grow with shirts per year Continuing Education Paid Time Off and Holiday Pay
    $59k-85k yearly est. 22d ago
  • Sr Corporate Admin Office Mgr

    Global Channel Management

    Office manager job in Rochester, NY

    Sr Corporate Admin Assistant needs 8+ years of office management or administrative experience Sr Corporate Admin Assistant requires: Experience planning meetings both large and small. Experience with Microsoft Office Applications (Word, PowerPoint, Outlook, Excel) Office manager experience within a corporate setting Previous experience supporting senior leaders Oniste Sr Corporate Admin Assistant duties: Provide administrative support to R&D leadership Serve as key R&D point of contact for other departments and stakeholders Communicate with external partners, senior leaders and department employees communicate verbally or in writing with a high level of confidentiality. Manage complex travel plans, visas, passports, calendar, scheduling and subsequent expense reports with multiple currencies. Facilitate and help visitors with travel / hotel arrangements Provide meeting coordination support including catering for small and large meetings Order and maintain office supplies, equipment and manage expense reporting Place purchase orders in support of R&D team in Ariba. Receive invoices for processing by Accounts Payable
    $39k-60k yearly est. 60d+ ago
  • Admissions Visit Coordinator/Office Manager

    St. John Fisher College 4.4company rating

    Office manager job in Rochester, NY

    St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background. The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community. Job Responsibilities The Admissions Visit Coordinator/Office Manager reports to the Assistant Vice President of Admissions and provides essential support to the admissions team. This role serves prospective students, applicants, and their families across First-Year, Transfer, and Graduate Admissions through phone, email, and in-person interactions. The Admissions Visit Coordinator/Office Manager ensures smooth operations of the reception area, manages campus visit scheduling, and oversees student worker schedules to create a welcoming and organized admissions experience. 45% - Visit Coordination: Coordinate campus visits, interviews, and 10-12 counselor calendars. Organize faculty and athletic coach meetings for prospective students and families. Collaborate with admissions staff, especially regarding information sessions, tours, group visits, and student ambassadors. Oversee Shadow Day Program for accepted students. Assist in the management of the Ambassador Program. Serve as the primary point of contact for athletic tours supporting recruitment. Maintain visit records in Slate CRM and Outlook; reconcile with Information Coordinator. Maintain a professional and welcoming reception area and Welcome Center lobby. 45% - Office Manager: Manage reception area and greet admissions visitors. Respond to inquiries via phone, email, walk-ins, and recruiting events. Provide general knowledge of university activities, programs, and requirements. Direct prospective students and families to appropriate counselors or departments. Train and supervise student ambassadors for desk coverage and phone support. Maintain and update front desk policies and procedures manual. Oversee office inventory, supply orders, invoices, and billing. 10% - Administrative Duties: Assist with projects, mailings, and other administrative tasks as needed. Coordinate meetings for the Assistant Vice President of Admissions. Education / Experience A minimum of an associate's degree and prior experience in admissions, office management, or customer service strongly preferred. Must demonstrate reliability, adaptability, and the ability to manage peak workloads. Competencies / Skills This position requires knowledge of basic office technologies. Proficiency in Microsoft Office Suite and/or Google Drive required; experience with Slate CRM and mail merge is desirable. Strong organizational, communication, and multitasking skills are necessary. Must be willing and able to work collaboratively in a customer-focused team environment. Supervision of Employees Assist in the coordination of the Ambassador Program. Hire, train, and supervise student workers. Schedule and manage student coverage for the reception, tours, and phone support. Foster a collaborative and professional environment among student staff. Work Environment Primarily a desk position within a professional and welcoming office setting, working alongside a customer-focused admissions team. Equipment to be Used Regular use of standard office equipment, including a personal computer, telephone, and multifunction devices (printer, copier, fax, scanner), is required. Job Type Full-time Work Hours This is a full-time, 35-hour per week, 12-month position. Office hours are Monday-Friday, 8:30 a.m. to 4:30 p.m. (Summer hours include half-day Fridays.) Special Conditions for Eligibility Minimum Number of References Requested 0 EEO Statement It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees. The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law. The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone **************, email (titleix@sjfc.edutitleix@sjfc.edu>), in-person in Campus Center 209, or outside of business hours by contacting the Office of Safety and Security **************. Work Location 3690 East Ave., Rochester, NY 14618 FLSA Non-Exempt Salary / Hourly Range $18.50 - $21.65 per hour Notes The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here Posting Detail Information Posting Number S00773P Desired Start Date Open Date Open Until Filled Special Instructions to Applicant
    $18.5-21.7 hourly 21d ago
  • Office Manager

    Northeast Solutions Corp

    Office manager job in Rochester, NY

    Summary: To ensure the smooth and efficient operation of the office by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Oversees all financial aspects of the organization to include accounts payable, accounts receivable and general ledger. Prepares and processes payroll to include updating records as needed. Acts as benefits administrator to include completing paperwork and processing updates as needed. Establishes, implements and updates company policies, procedures and employee handbook. Inventories and orders office supplies as needed. Arranges for equipment repairs as needed. Oversees details of office meetings to include preparing minutes in a timely manner. Prepares correspondence and office memos in an efficient manner. Attends seminars, conferences and all meetings as directed. Performs other related duties as assigned. Supervisory Responsibilities: Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of assigned employees. Develops and maintains a program for sound employee relations.
    $44k-68k yearly est. 60d+ ago
  • School Office Manager (2026-2027)

    Brick Networks

    Office manager job in Rochester, NY

    OUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It's our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit ************************** Benefits Joining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview The Office Manager works directly with the Director of Operations (DOO) to maintain effective operations within the school. The Office Manager serves and maintains strong relationships with the school community - both internally and externally. Managed by the DOO, the office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including: financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and maintaining school inventory systems. Additionally, the Office Manager functions as the primary contact for all of the school's constituents. In this role, the Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors.Responsibilities 1-3 years of teaching or administrative office experience (preferred); Detailed-oriented, strong follow-through skills; Demonstrated ability to manage cash and cash intake; Demonstrated ability to create and maintain student records; Ability to take initiative, prioritize tasks, and work independently; Excellent communication skills, both verbal and written; Excellent computer skills, including Microsoft Office, Word, Excel and Access; Displays maturity and ability to work independently; Demonstrated flexibility, maturity and ability to juggle competing priorities; Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members; Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures; Prior experience working in schools and/or urban communities is preferred; Flexibility and a sense of humor; Enjoys working with children of all ages; and Associate's degree required, Bachelors preferred. Salary, Goals and Employment Period Bachelor's Degree from an accredited college or university OR Two (2) years of systems and operations experience Full Time Fringe Benefits: Health, Dental, Vision NJ Pension system (retirement) BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans.
    $44k-68k yearly est. Auto-Apply 1d ago
  • School Office Manager (2026-2027)

    Brick Education Network

    Office manager job in Rochester, NY

    OUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It's our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit ************************** Benefits Joining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview The Office Manager works directly with the Director of Operations (DOO) to maintain effective operations within the school. The Office Manager serves and maintains strong relationships with the school community - both internally and externally. Managed by the DOO, the office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including: financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and maintaining school inventory systems. Additionally, the Office Manager functions as the primary contact for all of the school's constituents. In this role, the Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors. Responsibilities * 1-3 years of teaching or administrative office experience (preferred); * Detailed-oriented, strong follow-through skills; * Demonstrated ability to manage cash and cash intake; * Demonstrated ability to create and maintain student records; * Ability to take initiative, prioritize tasks, and work independently; * Excellent communication skills, both verbal and written; * Excellent computer skills, including Microsoft Office, Word, Excel and Access; * Displays maturity and ability to work independently; * Demonstrated flexibility, maturity and ability to juggle competing priorities; * Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members; * Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures; * Prior experience working in schools and/or urban communities is preferred; * Flexibility and a sense of humor; * Enjoys working with children of all ages; and * Associate's degree required, Bachelors preferred. Salary, Goals and Employment Period * Bachelor's Degree from an accredited college or university OR Two (2) years of systems and operations experience * Full Time * Fringe Benefits: Health, Dental, Vision * NJ Pension system (retirement) $40,000 - $60,000 a year BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $40k-60k yearly 1d ago
  • Front Office Manager- Microtel Newark

    Indus Group 4.0company rating

    Office manager job in Newark, NY

    Full-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Assistant General Manager or General Manager Summary Manage the work activities of all Front Office associates by performing the following duties. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure proper cash and key control procedures are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Perform Front Desk duties as needed. Exceed Guest expectations by providing exemplary service Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Ensure all brand standards and initiatives are implemented and followed. Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Front office, lobby and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Supervisory Responsibilities Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Follow policies and procedures; Support organization's goals and values. Demonstrate knowledge of EEO policy; Promote a harassment-free environment. Work within approved budget; Conserve organizational resources. Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly. Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality. Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings. Write clearly and informatively; Present numerical data effectively; Read and interpret written information. Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan. Treat people with respect; Inspire the trust of others; Work with integrity and ethics. Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments. Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others. Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Set and achieve challenging goals; Demonstrate persistence and overcome obstacles. Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities. Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures. Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions. Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external). Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed. Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change Requirements Education and/or Experience One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $19-$21 per hour
    $19-21 hourly 60d+ ago
  • Medical Office Supervisor

    Novellis Health

    Office manager job in Richmond, NY

    Job DescriptionBenefits: 401(k) Dental insurance Free uniforms Health insurance Paid time off Parental leave Vision insurance Novellis Health is a thriving, independently physician-owned and managed private practicejoin our stable, growing team focused on community-based patient care. Summary Novellis Health seeks a Medical Office Supervisor for our full-time, onsite role at the Richmond Hill location in our multispecialty practice. This position oversees daily clinical and administrative operations for clinical staff and administrative teams, ensuring efficient patient care. Responsibilities Supervise clinical and administrative staff, including scheduling and resolving daily operational issues to maintain smooth workflows. Manage patient flow, telephone coverage, prior authorizations, chemotherapy/specialty medication coordination, and support for procedures like bone marrow biopsies. Oversee inventory for medical, office, kitchen, and bathroom supplies; monitor equipment (e.g., InfuSystem) and coordinate with vendors/facility management. Ensure compliance with HIPAA, OSHA, and regulations through audits, training, and policy enforcement; handle forms like Medicaid transportation, LOA, and parking placards. Coordinate billing, insurance verification, electronic health records, and physician support for operational needs while addressing patient/staff concerns. Track and report key performance metrics, such as patient wait times, appointment no-show rates, and staff productivity, to drive continuous improvements. Facilitate inter-departmental communication, including coordination with physicians, nurse practitioners, and external labs/pharmacies for seamless care delivery Maintain a clean, safe, and welcoming office environment. Required Qualifications 3+ years in medical office supervision or healthcare administration, ideally in multispecialty or oncology settings, with experience overseeing clinical and admin teams. Proficiency in EHR/EMR systems (e.g., IKnowMed), billing/coding, Microsoft Office, and prior authorization processes for medications/pharmacies. Strong leadership, multitasking, communication, and problem-solving skills; associate or bachelor's degree in healthcare administration preferred. Preferred Skills Familiarity with REMS programs, specialty pharmacies (e.g., Credo, Echo Prime), and oncology workflows. Ability to foster positive team culture and implement process improvements in a fast-paced environment. Proactive approach to patient service and confidential healthcare operations at our Richmond Hill site.
    $44k-66k yearly est. 5d ago
  • Dental Office Manager

    Aspen Dental Management 4.0company rating

    Office manager job in Rochester, NY

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full - Time Salary: $60,405 /year + monthly and quarterly incentive earnings ** At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Hire, develop, manage and retain the office staff Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports High school diploma or equivalent; college degree is preferred A people centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $60.4k yearly Auto-Apply 13d ago
  • Office Administrator for Process Serving Agency

    All New York Process Servers Inc.

    Office manager job in Rochester, NY

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Benefits & Perks Opportunity for growth within a small, fast-paced company Flexible scheduling options Competitive compensation Job Summary We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training. Key Responsibilities Accurately enter case-specific information and documentation into proprietary software Organize, maintain, and prepare case files for internal and external review Generate and review affidavits of service in accordance with legal standards Provide cross-departmental administrative support as needed Communicate effectively with clients and process servers to facilitate service completion Perform skip tracing to locate individuals as required Review internal documentation to ensure accuracy and completeness Prepare and issue client invoices upon completion of services
    $35k-49k yearly est. 2d ago
  • Office Manager

    Floor Coverings International

    Office manager job in Fairport, NY

    Benefits: Paid time off Profit sharing Training & development Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: No experience is required, but 1-3 years of experience is preferred. Paid training. Full-time Paid Time Off Profit Sharing Plan Office Manager Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra-mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep the showroom and office organized and presentable. Assist in the development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations. Strengthen emotional connections with customers and the community by engaging in the community and making it fun! Run Social Media Accounts Support and participate in home shows. Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with the owner at scheduled times. Submit the GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at the owner's discretion. Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: Excellent customer service and organization skills. Strong communication skills, particularly over the phone. Strong computer skills and ability to learn new systems and processes quickly. Organized, detail-oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Apply today! Compensation: $40,000.00 - $50,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
    $40k-50k yearly Auto-Apply 60d+ ago
  • Office Coordinator

    Greenlight Networks

    Office manager job in Rochester, NY

    Greenlight Networks is actively recruiting an Office Coordinator. In this role, you will be responsible for delivering exceptional customer service to customers and guests, managing our front desk operations in the Rochester market while providing administrative and office support to ensure efficient day-to-day operations. Success in this role requires strong organizational, communication, and technical skills, along with the ability to collaborate across teams and maintain a smooth and productive work environment. Essential Functions: * Manage daily front desk operations, ensuring a welcoming and professional environment for employees, customers, and visitors. * Provide administrative support to operations leadership and teams, including scheduling, documentation, and data entry. * Assist with onboarding coordination, employee access, and office setup for new hires operations roles. * Assist with Coupa purchase order placement for operations and contractors. * Collaborate with cross-functional teams, including field technicians, network operations, and customer experience, to ensure seamless communication and workflow. * Assist with planning and coordinating company events, meetings, and field operations activities as needed. * Help maintain a safe, organized, and efficient office environment. * Perform additional administrative duties and special projects as needed. Knowledge, Skills and Abilities Required: * High School Diploma or GED required. * 1-3 years of experience in administrative, office support, or front desk roles. * Strong customer service skills with a friendly, professional demeanor. * Excellent verbal and written communication skills. * Strong organizational and time-management abilities with attention to detail. * Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams) and general office technology. Other Requirements: * Experience supporting operations, field teams, or multi-location environments. * Familiarity with ticketing systems, visitor management systems, or facilities management tools. * Basic troubleshooting skills for office technology. Compensation: Our job titles may span more than one career level. The pay range foir this position is between $20/hr - $23/hr. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************
    $20-23 hourly 14d ago
  • Office Admin

    ACI 4.6company rating

    Office manager job in Pittsford, NY

    The employer is a computer software and services company in business for over 30 years, with clients and customers worldwide. The position of Office Admin is primarily responsible for performing all aspects of office management and customer contact to ensure smooth and efficient operation of the office, and helping in some other client document preparation and service tasks. The job also entails preparing financial filings, for which training will be provided. This position will report to a senior manager. The key elements of job description are: • Administrative help • Handle phone calls • Respond to emails • Edit and clean up Word documents • Client financial filings (training will be provided) • Miscellaneous tasks (training will be provided) • Long-term position • 25 to 30 hours/week • Some flextime • Excellent learning and growth opportunities This is a part-time position and does not offer health benefits. Qualifications • Associate or Bachelors degree (Business/Accounting preferred) • English skills (speaking / listening / writing) • Ability to sit at desk and work with computer in quiet environment • Attention to detail • Expertise in Microsoft Word (required) • Computer skills and understanding of basic accounting (a big plus) Additional Information Starting date is as soon as possible. All your information will be kept confidential according to EEO guidelines.
    $33k-47k yearly est. 60d+ ago
  • Repair Coordinator/Office Admin

    Ultra 4.6company rating

    Office manager job in Victor, NY

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilized on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defense customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, and expendables. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! This unique position will be a roughly 90/10 mix of roles as a Project Coordinator/Office Administrator for Antisubmarine Warfare (ASW) Receivers Repairs and Facility Security Officer (FSO) responsibility for the Victor, NY facility. As a Project Coordinator/Office Administrator the candidate coordinates project activities and information to support project controls and reporting, such as monitoring completion of project tasks, monitoring costs against estimates, monthly updates on ETCs (Estimates to Completion), producing and maintaining project schedules for assigned projects and bids, and liaising between engineering and manufacturing groups and other business functions to ensure the smooth progress of projects. While also handling day-to-day administrative tasks, ensured efficient office operations, maintained a positive work atmosphere, and maintained organized records. As Facility Security Office (FSO) the candidate will maintain/enhance the security posture inside the facility to Ultra employees and visitors by overseeing the system security program and policies for our accredited systems. Ultra Maritime Security Office will provide appropriate security program and policy training. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Job Description Project Coordinator/Office Administrator Responsibilities (90%): * Gathers program financial, schedule, and technical information to support simple to intermediate project controls and reporting. * Monitors completion of project tasks through frequent communication with all members of the project team and supporting functions. * Problem solves and negotiates priorities through manufacturing via attendance at production planning meetings and regular reviews. * Prepares and maintains project plans, work breakdown structures and ETCs maximizing use of all available project management tools. These tasks would be accomplished mostly through Excel but might include exposure to MS Project. * Prepares and maintains relevant business system information for contract execution. * Welcome visitors, coordinate meetings, appointments and directing various administrative projects; plan in-house or off-site activities of the organization. FSO Responsibilities (10%): * Maintaining a working knowledge of systems functions, security policies, technical safeguards, and operational security measures. * Assist in developing and implementing an effective system security education, training, and awareness program while commanding adequate resources. Qualifications: * Associate's degree in accounting, Business, Finance, or a related field and two years of experience in business office functions, or an equivalent combination of education and experience. * Proficient in the use of Microsoft Project or equivalent, and Microsoft Office. Desired Skills: * Basic understanding of DoD contracting methodologies. * Basic understanding of program management techniques. * Self-motivated, accepts authority and responsibility. * Strong Organizational Abilities- disciplined, sets priorities, meets deadlines, handles multiple tasks and responsibilities. * Possesses basic knowledge of CUI (ITAR/EAR) regulations. * Possesses or has the capacity to be trained to understand, explain, interpret, and apply rules, regulations, directives, and procedures IAW applicable Security requirements. Expected Compensation: The expected compensation for this role is between $50,000-$60,000 annually. Please note, this is the expected compensation however, Ultra Maritime considers many factors in determining compensation prior to offer, such as: responsibilities and scope of role, candidate's work experience and education related to position, applicable certifications or trainings, business and market conditions. #MAR #LI-onsite #li-zn1 Diverse & Inclusive Employer Ultra Maritime is a proud Equal Opportunity Employer committed to fostering a respectful, and diverse workplace. We welcome applicants from all backgrounds and do not tolerate discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. As a defense contractor, we are dedicated to maintaining the highest standards of integrity and security. We operate a drug-free workplace and, where permitted by law, conduct pre-employment background checks and substance abuse screening. We offer competitive benefits including medical, dental, vision, 401k match, paid time off and family leave, and much more! Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email ************************ Company: Ultra Maritime
    $50k-60k yearly Auto-Apply 60d+ ago
  • School Office Manager (2026-2027)

    Brick Networks

    Office manager job in Rochester, NY

    Job DescriptionOUR MISSION The BRICK Education Network (BEN) mission is to relentlessly knock down all barriers to students' academic success. Our innovative model aligns an individualized excellent education with the necessary family supports to make sure each and every child can succeed. It's our vision that each and every child will have an unimpeded path to unlocking their limitless potential. To learn more about BRICK, please visit ************************** Benefits Joining the BRICK Education Network is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. Overview The Office Manager works directly with the Director of Operations (DOO) to maintain effective operations within the school. The Office Manager serves and maintains strong relationships with the school community - both internally and externally. Managed by the DOO, the office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including: financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and maintaining school inventory systems. Additionally, the Office Manager functions as the primary contact for all of the school's constituents. In this role, the Office Manager must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors.Responsibilities 1-3 years of teaching or administrative office experience (preferred); Detailed-oriented, strong follow-through skills; Demonstrated ability to manage cash and cash intake; Demonstrated ability to create and maintain student records; Ability to take initiative, prioritize tasks, and work independently; Excellent communication skills, both verbal and written; Excellent computer skills, including Microsoft Office, Word, Excel and Access; Displays maturity and ability to work independently; Demonstrated flexibility, maturity and ability to juggle competing priorities; Communicates well with others and demonstrates strong interpersonal skills with students, parents, colleagues and community members; Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures; Prior experience working in schools and/or urban communities is preferred; Flexibility and a sense of humor; Enjoys working with children of all ages; and Associate's degree required, Bachelors preferred. Salary, Goals and Employment Period Bachelor's Degree from an accredited college or university OR Two (2) years of systems and operations experience Full Time Fringe Benefits: Health, Dental, Vision NJ Pension system (retirement) BRICK is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. BRICK promotes affirmative action for minorities, women, disabled persons, and veterans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $44k-68k yearly est. 2d ago
  • Front Office Manager- Microtel Newark

    Indus Group 4.0company rating

    Office manager job in Newark, NY

    Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Assistant General Manager or General Manager Summary Manage the work activities of all Front Office associates by performing the following duties. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure proper cash and key control procedures are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Perform Front Desk duties as needed. Exceed Guest expectations by providing exemplary service Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Ensure all brand standards and initiatives are implemented and followed. Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Front office, lobby and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Supervisory Responsibilities Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Follow policies and procedures; Support organization's goals and values. Demonstrate knowledge of EEO policy; Promote a harassment-free environment. Work within approved budget; Conserve organizational resources. Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly. Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality. Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings. Write clearly and informatively; Present numerical data effectively; Read and interpret written information. Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan. Treat people with respect; Inspire the trust of others; Work with integrity and ethics. Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments. Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others. Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Set and achieve challenging goals; Demonstrate persistence and overcome obstacles. Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities. Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures. Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions. Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external). Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed. Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change Requirements Education and/or Experience One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $19-$21 per hour
    $19-21 hourly 60d+ ago
  • Office Admin

    Aci 4.6company rating

    Office manager job in Pittsford, NY

    of Office Admin is primarily responsible for performing all aspects of office management and customer contact to ensure smooth and efficient operation of the office, and helping in some other client document preparation and service tasks. The job also entails preparing financial filings , for which training will be provided . This position will report to a senior manager. The key elements of job description are: • Administrative help • Handle phone calls • Respond to emails • Edit and clean up Word documents • Client financial filings (training will be provided) • Miscellaneous tasks (training will be provided) • Long-term position • 25 to 30 hours/week • Some flextime • Excellent learning and growth opportunities This is a part-time position and does not offer health benefits . Qualifications • Associate or Bachelors d egree (Business/Accounting preferred) • English skills (speaking / listening / writing) • Ability to sit at desk and work with computer in quiet environment • Attention to detail • Expertise in Microsoft Word (required) • Computer skills and understanding of basic accounting (a big plus) Additional Information Starting date is as soon as possible . All your information will be kept confidential according to EEO guid elines.
    $33k-47k yearly est. 18h ago
  • Office Administrator for Process Serving Agency

    All New York Process Servers

    Office manager job in Rochester, NY

    Benefits: 401(k) matching Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Benefits & Perks Opportunity for growth within a small, fast-paced company Flexible scheduling options Competitive compensation Job Summary We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training. Key Responsibilities Accurately enter case-specific information and documentation into proprietary software Organize, maintain, and prepare case files for internal and external review Generate and review affidavits of service in accordance with legal standards Provide cross-departmental administrative support as needed Communicate effectively with clients and process servers to facilitate service completion Perform skip tracing to locate individuals as required Review internal documentation to ensure accuracy and completeness Prepare and issue client invoices upon completion of services Compensation: $18.00 per hour About Us All New York Process Servers is dedicated to being the performance leader in efficiency, accuracy and communication. Every service is placed in our database and reviewed for accuracy prior to being sent to the field.
    $18 hourly Auto-Apply 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Henrietta, NY?

The average office manager in Henrietta, NY earns between $36,000 and $83,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Henrietta, NY

$55,000

What are the biggest employers of Office Managers in Henrietta, NY?

The biggest employers of Office Managers in Henrietta, NY are:
  1. Brick Networks
  2. Brick Education Network
  3. Northeast Solutions Corp
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