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Office manager jobs in Hockessin, DE - 235 jobs

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  • Dental Office Manager

    Tag-The Aspen Group

    Office manager job in Pottstown, PA

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $50,000 - 60,000/ year Base Plus Incentives! ***Paid like the owner based on profit 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $50k-60k yearly 3d ago
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  • Office Manager

    Tiello

    Office manager job in Philadelphia, PA

    Title: Construction Office Manager Salary Range: $85K-$95K Tiello has partnered with a leading General Contractor in Philadelphia, PA who is seeking an experienced Construction Office Manager to join their team. Position Overview The Construction Office Manager ensures the smooth, efficient, and professional operation of a construction office. This role supports project teams, field staff, subcontractors, clients, and leadership by maintaining organized systems, managing technology resources, and fostering an elevated, hospitality-driven environment. This position requires someone who “gets it done” with an attitude of serving others with passion and excellence Key Responsibilities: • Maintain a highly organized, efficient, and detail-driven office environment-running a “tight ship” that supports daily operations. • Manage scheduling, correspondence, document preparation, and filing systems. • Oversee office supplies, equipment, and vendor relationships, ensuring cost effective procurement. • Coordinate meetings, travel, site visits, and logistics for internal teams and external partners. • Approach all tasks with a service-first mindset, delivering support with passion, excellence, and a positive attitude. Document Control & Technology • Manage document workflows using SharePoint and other project management platforms. • Maintain, structure, and audit digital file systems to ensure accuracy, compliance, and accessibility. • Support teams with uploading, updating, and tracking RFIs, submittals, drawings, and closeout materials. • Act as liaison to IT vendors, coordinating troubleshooting, hardware/software updates, and technology needs. • Provide internal support for basic tech issues and ensure seamless office technology functionality. Vendor & Field Coordination • Serve as the primary liaison between the office, IT vendors, office vendors, and field teams, ensuring communication is clear, timely, and aligned with project requirements. • Coordinate deliveries, materials, and office resources with field personnel. • Monitor vendor performance and maintain positive relationships that support company goals. Project Support • Assist project managers, superintendents, and executives with administrative tasks and project documentation. • Prepare and distribute reports, meeting minutes, and schedules. • Track milestones, subcontractor compliance documents, and deadlines. Team Leadership & Culture • Lead the administrative team with professionalism, clarity, and positive motivation. • Establish and maintain processes that improve efficiency and team communication. • Train staff on SharePoint and technology best practices. • Promote collaboration and uphold company values. Client & Hospitality Experience • Act as a warm, attentive point of contact for clients, vendors, and visitors. • Maintain a hospitality-driven environment where guests and team members feel supported and welcomed. • Assist with coordinating client-facing activities and internal events. Qualifications • Experience in construction administration, office management, or related field. • Strong proficiency with SharePoint, Microsoft 365, and Procore. • Organized with strong technical skill set-comfortable troubleshooting, coordinating IT solutions, and optimizing office tech systems. • Exceptional organizational, prioritization, and multitasking abilities. • Excellent written and verbal communication skills. • Hospitality-driven, professional demeanor. • Proven leadership and team support experience. • Detail-oriented, dependable, and committed to running an efficient, high functioning office. • Hospitality-driven and committed to serving others with passion and excellence
    $85k-95k yearly 4d ago
  • Dental Office Manager

    Aspen Dental 4.0company rating

    Office manager job in Elkton, MD

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $55,000- $60,000 year Base PLUS 3 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Unlimited Earning potential through our monthly profit-sharing program -Unlimited Earning potential through our quarterly profit-sharing program ***Paid like the owner based on profit At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Hire, develop, manage, and retain the office staff Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance Additional tasks as required Preferred Qualifications Minimum of one year of managing a team of direct reports Experience in sales or sales management High school diploma or equivalent; college degree is preferred A people-centric leader who motivates and inspires others Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Additional Job Description Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $55k-60k yearly 19h ago
  • Practice Support Manager

    Duane Morris LLP 4.9company rating

    Office manager job in Philadelphia, PA

    JOB TITLE: Practice Support Manager DEPARTMENT: Information Services OFFICE: Philadelphia OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues. Key Responsibilities and Duties: Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff. Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups. Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support. Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review. Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency. Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations. Identify and pilot new technologies and features that improve accuracy, speed, and client value. Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing. Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency. Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices. Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications. Lead and mentor a team of Project Managers, including goal setting, performance management, and career development. Foster a collaborative, high-performing culture focused on quality, accountability, and client service. Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology. Required Qualifications, Skills, and Experience Education and Experience Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred. Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role. Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment. Technical Knowledge Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies. Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture). Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus. Proficiency with Microsoft 365, Windows, and firm systems such as iManage. Core Competencies Strategic leadership, team development, and performance management. Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget. Analytical problem-solving; creative, practical solutions under deadline pressure. Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences. High attention to detail; sound judgment; discretion with confidential information. Customer-centric mindset; continuous improvement orientation. Certifications and Professional Credentials Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current. ACEDS (Certified eDiscovery Specialist) preferred. PMP, PMI-ACP, or comparable project management certification a plus. Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus. Reporting Structure and Team Management Reports to the Practice Support & Innovation Director. Directly manages Practice Support Project Managers. Working Conditions and Additional Requirements: Full-time; may require occasional after-hours or weekend work to meet court and client deadlines. Occasional travel may be required for vendor meetings, training, or firm initiatives. BENEFITS: Comprehensive healthcare, dental, vision, and prescription plans. Commuter, HSA and FSA spending accounts Short-term and long-term disability and life insurance coverage 401k and Pension Plan 20 vacations days, 11 paid holidays Employee Referral Bonus ($3,000.00) ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************. CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator
    $124k-159k yearly est. 19h ago
  • Office Manager

    Randstad USA 4.6company rating

    Office manager job in New Castle, DE

    The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. Responsibilities Coordinate and organize office activities Oversee stock of office supplies Greet visitors at office Coordinate inbound and outbound office mail Support HR in scheduling meetings, interviews and transport Qualifications Experience with administrative and clerical work Proficiency in Microsoft Office suite Strong communication skills Strong ability to multitask Friendly and upbeat demeanor
    $37k-54k yearly est. 1d ago
  • Office Manager

    Brightside Clean Pros

    Office manager job in Conshohocken, PA

    Exciting Career Opportunity: Office Manager - Home Services Compensation: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Job Type: Full-Time Industry: Home Services / Facilities Services / Consumer Services Why Join Us? BrightSide Clean Pros is hiring a high-performing Office Manager to own the front office for our growing home-service company. Formerly known as BrightSide Window Cleaning, our 2023 rebranding reflects our massive growth and commitment to excellence. You'll be responsible for customer communication, scheduling, follow-ups, and improving office systems - keeping the calendar full and operations running smoothly. If you've worked in a service business and love staying organized, communicating clearly, and keeping things moving all day, this role is for you. Your Role: What You'll Be Doing Answer inbound calls, texts, and emails from customers Provide quotes and turn inquiries into booked appointments Respond promptly and follow up with customers to ensure nothing falls through the cracks Manage the daily schedule and keep technicians fully booked Confirm appointments, handle reschedules, and coordinate timing Handle callbacks and customer concerns professionally Track leads and customer communication in our systems/CRM Help improve office systems and processes as we grow Minimum Requirements Office management / scheduling / customer service experience in a home-service business Strong phone and communication skills Organized, proactive, and dependable - stays busy without needing direction Comfortable discussing pricing and helping customers book the right service Excited to build systems and grow into a leadership role Compensation & Incentives Earnings: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Schedule: Full-Time, Hybrid (Conshohocken, PA) Our Core Values (B.R.I.G.H.T.S.I.D.E.) BE RESPECTABLE: We carry ourselves with professionalism and honor. IMPRESSIVE: We strive to wow our customers and staff at a high level. GOAL ORIENTED: We are driven by results and constant improvement. HAPPY: We bring a positive, world-class attitude to every interaction. TIMELY: We value punctuality and efficiency. SINCERE: We are genuine in our commitment to excellence. IMPACTFUL: We aim to be a positive example in our community. DEPENDABLE: We show up and follow through for our clients and team. ETHICAL: We do what's right, even when no one is looking. Ready to Build Your Career While Making a Local Impact? This isn't just an office role-it's your opportunity to own the operations and customer experience for a growing brand. Join our team and take your career to the next level in a company that values organization, clear communication, and professional excellence. APPLY HERE! #OfficeManager #HomeServices #HiringConshohocken #HybridJobs #CleaningIndustry #AdministrativeLeadership #CustomerSuccess #SchedulingCoordinator #OfficeOperations #GrowthOpportunity #PennsylvaniaJobs #ServiceBusiness #WorkflowManagement #JobOpening #NowHiring
    $60k yearly 4d ago
  • Assistant Manager, Customer Service

    HMP Global 4.1company rating

    Office manager job in Malvern, PA

    Salary: Commensurate with experience Annual discretionary bonus eligible Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match) HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels. Role Overview: The Assistant Manager, Customer Service is an ideal position for a detail-oriented, highly motivated professional with strong written and verbal communication skills, as well as an interest in the neuroscience and psychiatry education industry. This position serves as the primary point of contact for customers, supporting event registration, membership services, continuing education certificate issuance, and product inquiries. In addition to customer-facing responsibilities, the role provides administrative support across multiple departments, including data entry, activity setup, and managing the knowledge base. The Assistant Manager, Customer Service plays a crucial role in delivering a high-quality customer experience and supporting the organization's operations. Responsibilities Respond to incoming phone calls and emails related to event registration, membership services, CE certificates, and product sales. Manage individual memberships and support renewal efforts to ensure an exceptional member experience. Manage group memberships by maintaining and updating account details for colleges, universities, and teaching hospitals. Accurately process registrations, memberships, and product sales within the CRM system. Follow up on outstanding customer payments and resolve billing inquiries. Provide administrative assistance to multiple departments as needed. Set up CE activities within the CRM platform. Support the Marketing team with email deployment using Campaigner. Assist the Meetings team with on-site registration support for live events. Support the Sales team with Map Your Show software administration. Travel up to four times per year, including attendance at NEI Spring and Fall meetings. Qualifications Demonstrated commitment to customer service excellence, professionalism, and responsiveness. Excellent written, verbal, and interpersonal communication skills. Strong organizational skills with attention to detail and ability to manage multiple priorities. Willingness and ability to learn internal systems, including Map Your Show, Campaigner, Cadmium, and knowledge base tools. Ability to work independently with minimal supervision and perform effectively under pressure. Professional demeanor with ability to interact effectively with colleagues and customers at all levels. Proficiency in Microsoft Office applications. Bachelor's degree in neuroscience, life sciences, or a related field preferred; ability to quickly learn new software applications. Familiarity with ACCME standards or continuing education environments is a plus. Please follow HMP Global on LinkedIn for news and updates
    $29k-34k yearly est. 5d ago
  • Dental Office Manager

    Select Dental Management 3.6company rating

    Office manager job in Pottstown, PA

    *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/ Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
    $47k-64k yearly est. Auto-Apply 12d ago
  • Insurance Office Manager

    Bing Recruitment 4.4company rating

    Office manager job in Strasburg, PA

    Job Description We are seeking a dynamic and experienced Insurance Office Manager & Team Lead for Commercial Insurance & Personal Lines. The successful candidate will be responsible for executive leadership, managing large book of business as well as overseeing operations, including hiring, training, mentoring, company growth and new business development over a portfolio of commercial & personal lines insurance accounts. Responsibilities: Serve as the primary point of contact for the insurance agency location Oversee staff, retain, hire, train and mentor Oversee client insurance programs on the executive level Identify new market opportunities and develop strategies to expand customer base Build and maintain strong relationships with key clients, ensuring their needs are met Prepare and present insurance proposals and renewals to clients Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: Current property and casualty license 5-10+ Years of experience preferred in commercial insurance and/or personal insurance in a similar team lead role Background in sales and negotiation with a strong knowledge of commercial insurance products and coverages Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues Detail-oriented with strong analytical and problem-solving abilities Organizational skills with the ability to prioritize tasks effectively
    $95k-145k yearly est. 23d ago
  • Admission Office Manager

    Agnes Irwin School 4.0company rating

    Office manager job in Bryn Mawr, PA

    The Admission Office Manager works as part of a team in a fast paced and customer service focused Admission Office. The Admission Office Manager is the initial point of contact for prospective Middle and Upper School families, and plays an essential role in welcoming new families to the school community. The Admission Office Manager maintains applicant files, updates records in the database and interfaces with other school constituencies such as student tour guides, current parents, and faculty / staff. ESSENTIAL OFFICE FUNCTIONS Communicating in a positive and timely manner with the families of prospective Middle and Upper School candidates on the phone, by email and in person, as applicable. Scheduling parent and student visits and answering questions as required to guide families through the admission process. Organizing host assignments and communicating with all relevant parties concerning applicant visitors to campus. Processing incoming Middle and Upper School applications in the database and recording detailed data in the appropriate data systems. Collating and dispensing admission records for decision committee meetings, scanning each file and sharing with appropriate parties. Managing correspondence, including word-processing documents, assembling and collating packets of materials, mail merging letters and emails, mailing and distributing outgoing correspondence, as directed. Assisting with preparation and logistical support for admission events such as Open Houses, Touring Tuesdays, and new parent events throughout the year. Working with the Business Office to disseminate contracts for both new and returning families. Organizing and Administering ISEE and SSAT Testing for Middle and Upper School applicants. Organizing and Administering Placement Testing for incoming Middle and Upper Schoolers. Monitoring general office supplies and order items as needed for LS, MS and US Admission functions. Ensuring the timely processing of invoices - monitoring to make sure charges are accurate. Reconciling the Office of Admission credit card on a monthly basis. Preparation and delivery of enrollment data and other analytics as requested. Assisting in the tuition assistance data collection process. Attending occasional evening and/or weekend events and fairs to promote school enrollment. Providing administrative support to the Director of Enrollment Management to include: handling incoming telephone calls and messages, and scheduling events/meetings as required. Other duties as assigned by the Director of Enrollment Management. Qualifications QUALIFICATIONS High School diploma or GED required. Associates or Bachelors degree preferred Statistics/Business/ Communications/English 2-5 years of prior secretarial, administrative, customer service or sales experience required in a busy and competitive environment. Previous experience in admission or independent schools a plus Excellent organizational, interpersonal and communication skills Excellent written and verbal skills Demonstrated ability to work as a member of a team and respond with flexibility to changing situations. Proficiency using Microsoft Office - in particular; Excel, Word, Publisher; Google applications, (Calendar and Docs )- and database software. Knowledge of BlackBaud and Clarity a plus. Comfort level with technology and data analytics. PHYSICAL DEMANDS AND WORKPLACE ENVIRONMENT Adequate mobility, dexterity, strength, and endurance to actively function in an office environment Ability to lift and carry objects weighing up to 30 lbs. Ability to sit for extended periods of time in front of a computer monitor Ability to regularly perform the repetitive movement of fingers and hands for keyboarding Ability to express or exchange ideas by means of the spoken and/ or written word Daily exposure to moderate noise level and interruption. The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Interpersonal skills - good written and verbal communication to represent the school in a positive and professional way Telephone skills - ability to assimilate the needs of callers and answer their questions in a way that promotes applications to our school Ability to multi-task and reprioritize quickly while dealing with queries and questions in a calm and professional manner Good attention to detail and follow-up Knowledge of event planning Time management - ability to assess correctly the amount of time needed to complete projects and manage calendars accordingly
    $47k-57k yearly est. 3d ago
  • Director, Credentials Verification Office (CVO)

    Nemours Foundation

    Office manager job in Wilmington, DE

    Nemours Children's Health is seeking an experienced Certified Director of the Credentials Verification Office (CVO) to manage the operations of Enterprise credentialing functions. The director is responsible for overseeing the operational function and daily activities of the CVO and ensures compliance with all relevant regulations and standards. This position provides best practice administrative management services for all aspects of the Department. The position serves as a liaison between CVO, Medical Staff Services, practice leaders and other customers. The ideal candidate must have Certification from the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS) The candidate must have a strong background in Medical Staff credentialing functions. The CVO supports two Medical Staffs of approximately 2400 physicians, nurse practitioners, physician assistants, and other practitioners at Nemour's Children's Health in Wilmington and Nemours Children's Health in Florida. Essential Job Functions: Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program. * Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process. * Directs all aspects of a credentialing verification system. * Researches, selects controls and maintains credentialing software. * Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness. * Protects the integrity and security of the database. * Provides guidance on accreditation, regulatory issues, national standards and best practices. * Plans and manages the operations of CVO. * Hires, trains, evaluates and develops staff. * Establishes and monitors shares departmental metrics and key performance indicators. * Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies. * Creates and monitors a departmental budget. * Promotes ongoing education. * Promotes and directs the use of process improvement tools and thinking to create greater value. * Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely. * Focuses on creating and aligning goals in support of the organization's Mission. Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers. * Manages requests for customized reports and other information. * Provides guidance on accreditation, regulatory issues, national standards and best practices. Requirements: * Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be considered. * Certification by the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS) is required * MD Staff software experience is preferred. * Experience in Hospital credentialing and privileging is required. Experience: * Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) certifications required. * A minimum of 10 years of experience in the Medical Staff Credentialing Services field, with at least 5 years in leadership. Skills * Ability to maintain a high level of confidentiality. * Ability to analyze and interpret complex data with the end goal of presenting and creating tactical plans. Organizes information and data to identify and explain trends, problems and their causes. * Ability to organize work and create priorities. * Excellent communication skills, both written and oral. * Excellent interpersonal skills. Exhibits confidence and professional diplomacy while identifying, organizing, facilitating, and sustaining mutually-beneficial partnerships and alliances with people at all levels of the organization. * Ability to gain cooperation and support, resolve differences, and reach compromises with others. * Working knowledge and expertise in MDStaff. * Knowledge of Joint Commission, NCQA, CMS, and other regulatory standards
    $90k-146k yearly est. Auto-Apply 55d ago
  • Director, Credentials Verification Office (CVO)

    Nemours

    Office manager job in Wilmington, DE

    This enterprise position provides best practice administrative management services for all aspects of credentialing verification. The director is responsible for overseeing the strategic and daily activities of the Department and serves as a liaison between CVO and the Medical Staff Office(s). Essential Functions: Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program. Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process. Directs all aspects of a credentialing verification system. Researches, selects controls and maintains credentialing software. Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness. Protects the integrity and security of the database. Provides guidance on accreditation, regulatory issues, national standards and best practices. Plans and manages the operations of CVO. Hires, trains, evaluates and develops staff. Establishes and monitors shares departmental metrics and key performance indicators. Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies. Creates and monitors a departmental budget. Promotes ongoing education. Promotes and directs the use of process improvement tools and thinking to create greater value. Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely. Focuses on creating and aligning goals in support of the organization's Mission. Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers. Manages requests for customized reports and other information. Provides guidance on accreditation, regulatory issues, national standards and best practices. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's. Requirements: Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be considered. MD Staff software experience is preferred. Experience in Medical Staff credentialing and privileging is required. Certification by the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS). required
    $90k-146k yearly est. Auto-Apply 57d ago
  • Director, Credentials Verification Office (CVO)

    The Nemours Foundation

    Office manager job in Wilmington, DE

    This enterprise position provides best practice administrative management services for all aspects of credentialing verification. The director is responsible for overseeing the strategic and daily activities of the Department and serves as a liaison between CVO and the Medical Staff Office(s). Essential Functions: Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program. Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process. Directs all aspects of a credentialing verification system. Researches, selects controls and maintains credentialing software. Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness. Protects the integrity and security of the database. Provides guidance on accreditation, regulatory issues, national standards and best practices. Plans and manages the operations of CVO. Hires, trains, evaluates and develops staff. Establishes and monitors shares departmental metrics and key performance indicators. Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies. Creates and monitors a departmental budget. Promotes ongoing education. Promotes and directs the use of process improvement tools and thinking to create greater value. Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely. Focuses on creating and aligning goals in support of the organization's Mission. Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers. Manages requests for customized reports and other information. Provides guidance on accreditation, regulatory issues, national standards and best practices. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's. Requirements: Bachelor's Degree preferred- In lieu of the educational requirements, previous work history in credentialing and years of experience may be considered. MD Staff software experience is preferred. Experience in Medical Staff credentialing and privileging is required. Certification by the National Association Medical Staff Services as a Certified Professional In Medical Staff Services Management (CPMSM) or a Certified Provider Credentials Specialist (CPCS). required
    $90k-146k yearly est. Auto-Apply 57d ago
  • Dental Office Manager

    Pottstown Family & Cosmetic Dentistry

    Office manager job in Pottstown, PA

    Job Description *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
    $50k-74k yearly est. 12d ago
  • Dental Senior Office Manager

    Alfa Dental Support, Inc.

    Office manager job in Bellmawr, NJ

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $75k yearly 20d ago
  • Front Office Manager

    Valley Forge Casino Resort 3.9company rating

    Office manager job in King of Prussia, PA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $42k-53k yearly est. 7d ago
  • Medical Assitant-Clinical/Office

    U. S. Digestive Health

    Office manager job in West Chester, PA

    Full-time Description The Medical Assistant assists the physician in providing excellent patient care within the office environment. Obtains and records accurate patient medical history information. Measures and records vital signs. Obtains and records medication & allergy details on each patient. Attempts to assist the physician in keeping patient wait times to a minimum, by being organized and prepared. Assists in the preparation of patient charts and obtaining relevant test results on patients. Offers friendly, courteous, and confidential assistance to all patients and their families. Must be able to multitask in a busy work environment and have ability to identify & prioritize tasks. Will be required to travel between locations as necessary. Take patients to exam rooms, gathering all necessary information for providers (i.e. height, weight, vitals, verifying allergies/meds, entering information into EMR when applicable, verifying previous information in EMR) Assist providers with physical exams/sigmoidoscopies/bandings as needed Administer Breath Tests Call patients with normal test results at provider's request Answer/return calls to patients with questions or concerns when necessary Receive and distribute all EMR documents and emails Order and pre-authorize special injectable and oral medication Hepatitis C patient follow up with lab orders and results when LPN unavailable Order and monitor sample medications File and track lab and radiology orders to make sure that patients follow through with their care as directed by the providers Track procedure and pathology reports and forward to providers Enter recalls in EMR Keep exam rooms clean, neat and always stocked Collect Biohazard Red Bags each month for pick up Take inventory as needed to accurately order supplies Schedule procedures, office visits, labs, radiology, and consultations, when necessary, Log off, shut down and place laptop computers in locked exam room cabinet each evening Displays ability to access, interpret and document relevant patient history. Displays proficiency in using office hardware & software. Includes the use of ECW, Misys & Chart Capture systems Appropriately & accurately sort and place procedure reports in patient charts. Identifies, provides, and records relevant hospital, patient history documentation. Accesses patient laboratory results, using online or telephone procedures, as required. Other duties as assigned Requirements Required High School Graduate Medical Assistant or Nursing Assistant experience. Demonstrates clinical expertise in gastroenterology nursing. Current BLS certification. Participation in ongoing continuing education. Ability to deal compassionately, professionally, and courteously with patients, their families. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Extensive periods of standing or walking. Bending, lifting, and carrying. Normal color perception and corrected visual acuity and hearing to normal range. Involvement with management, providers, staff, and patients and their families Preferred At least one (1) year previous office experience preferred. Medical Assistant and/or Nursing Assistant Certification (May be required depending on the location)
    $43k-74k yearly est. 3d ago
  • Dental Office Assistant Manager

    Diamond Braces

    Office manager job in Blue Bell, PA

    Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $23 hourly 60d+ ago
  • Front Office Manager

    Home2Suites

    Office manager job in Philadelphia, PA

    Job Description Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h
    $42k-59k yearly est. 11d ago
  • Dental Office Operations Manager

    Chord Specialty Dental Partners

    Office manager job in Limerick, PA

    Compensation: $70,000 - $75,000/ annually Children's Dental Health seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office. As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent. Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit! Location: Limerick, PA. Schedule: Monday -Thursday, 7:30 AM-5:30 PM. Responsibilities Ensure all office staff are arriving ready to work: on time and in proper uniform Maintain office schedules, following CDH policies and procedures Implement CDH office policies and ensure that all staff members are following CDH office policies Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc. Increase and stimulate new patient growth by supporting marketing and promotional programs Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental office. Excellent organizational skills and attention to detail. Ability to work well with doctors, patients, employees and others. Knowledge of dental terminology and computer systems. Knowledge of Microsoft Office Suite including Outlook, Excel and Word. Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND
    $70k-75k yearly Auto-Apply 7d ago

Learn more about office manager jobs

How much does an office manager earn in Hockessin, DE?

The average office manager in Hockessin, DE earns between $31,000 and $73,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Hockessin, DE

$47,000

What are the biggest employers of Office Managers in Hockessin, DE?

The biggest employers of Office Managers in Hockessin, DE are:
  1. BELFOR Property Restoration
  2. BELFOR Franchise Group
  3. The CORE Institute
  4. Robert Half
  5. Ductz International
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