Office manager jobs in Jacksonville, NC - 42 jobs

Responsibilities: Directing the day-to-day activities of the staff at the clinic, ensuring a high level of productivity. Continually monitoring the functioning of the clinic and revising operations as needed. Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and procedures for each area, updating as necessary. Ensuring revenue cycle management by making sure patient demographic information is accurate and timely, pre-authorizations are completed by carrier guidelines for medical services, and ensuring support for medical necessity of services rendered. Being responsible for efficient systems, which provide quality patient services and overall patient satisfaction throughout the clinic. Ensuring fiscal responsibility as it pertains to supplies, drugs, other professional services, FTEs and overtime. Establishing and maintaining effective communication and working relationships with physicians. Responding to physician concerns and providing problem resolution as appropriate. Compliance with process improvement initiatives and system changes/implementations. Maintaining current knowledge of applicable local, state and federal codes and regulations and ensuring compliance. Performing human resource responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, salary adjustments, resolution of employee concerns, disciplinary counseling, terminations, and employee morale. Minimum Requirements: 3-5 Years of management experience required. LPN or RN preferred or Bachelors Degree in Health Care Administration or related field. Strong physician relation skills required. Prior experience and efficiency in an EHR and Microsoft Office applications. Strong time management and prioritization skills required. Excellent communication skills necessary for assessment and management of patient, family or staff concerns. Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

Dental Office Manager The Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role. Essential Duties and Responsibilities Plan and manage business operations to ensure excellent patient support services. Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office. Run and analyze management reports. Train, develop and manage staff to meet performance standards. Assist in employee hiring, performance evaluation, promotion, termination, and retention activities. Review and approve timecards and PTO for staff. Adhere to all HIPAA and OSHA regulations. Ensure that patient data and records are stored securely and in compliance with privacy and security regulations. Maintain the appearance and functionality of the dental office. Support marketing initiatives and provide input to adapt to office location and patient demographics. Respond to patient queries and resolve issues to ensure patient satisfaction. Ensure adherence to company policies and procedures. Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members. Writing and communication skills: Effective interaction with others in spoken and written English Accurately transfer gathered data into a patient record Ability to read and understand technical and professional materials Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff Intellectual and motor skills: Ability to work independently Ability to comprehend, reason, integrate, analyze, evaluate and problem solve Ability to demonstrate critical thinking skills Computer skills: Intermediate computer knowledge

Job Description We are seeking am experienced and highly organized Office Manager to oversee and manage the day-to-day operations of our office in Newport, NC. As the Office Manager, you will play a critical role in maintaining a productive and efficien work environment. Your responsibilities will include managing administrative tasks, accounts payable, accounts recievable, coordinating office activities, supervising support staff, and ensuring smooth communication within the organization and customers. The ideal candidate will possess excellent organizational, communication, and problem sovling skills. Knowledge, Skills, and Abilities Proven experience as an Office Manager or a similar managerial role. Strong organizational and multitasking skills, with the ability to prioritize and meet goals. Excellent communication skills, both written and verbal. Strong understanding of accounting principles and practices. Excellent attention to detail and accuracy. Ability to handle sensitive customer issues with tack and professionalism. Demonstrate leadership abilities, with the capability to motivate a diverse team. Have a positive can-do attitude. Have the ability to think quickly and problem solve. Be competent in Microsoft Office. Be able to work well in a team environment where situations and demands change daily. Performance Responsibilities Administer accounts payable, accounts receivable, payroll, and performance reports through Account-Mate and INFOtrac software. Accurately prepare and manage certified payrolls in compliance with federal, state, and local regulations, including a comprehensive understanding of Davis-Bacon Act. Ensure weekly, monthly, quarterly and annual reports are delivered accurately and timely to the managing partner as well as SFC Goldsboro. Assist in the close management of accounts receivables to keep our collection cycle as low as possible Oversees accounting processes and follows the Seegars system of checks and balances. Responsible for answering the phones in a professional and cheerful manner. Must be very familiar with SeegarsFence.com website. Be able to answer basic questions about our services and be able to point the customer to the information on our site if need be. Anticipate the most common questions our customers call and ask, carefully craft a script for the answers to maximize our image to the customer, while not putting our team in an impossible position to perform; discuss with the team, and have it ready when the call comes! Become familiar with our different product lines and the basic pros & cons of each system Become familiar with the special material catalog and be able to write up and process walk-in material sales orders Manage controllable office expenses Maintain a clean and organized office Manage office support staff daily to accomplish daily operations and strategic goals. Maintain office equipment and ensure it is serviced properly to ensure a maximum life span Be competent with entering customer information in customer management software. The goal of our system is to create a personalized experience that meets our customer's special needs and exceeds their expectations at every level of the customer experience. Arrive to work on time and dress professionally Be able to work well in a team environment where situations and demands change daily Must take a minimum of one professional development class per quarter. Play an active role in a community/ civic organization of your choice annually. #hc215001

ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in patient accounting system. Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Define and provide the necessary support and leadership to achieve departmental goals and objectives. Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. May include managing and directing subordinate staff to identify goals and objectives. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: College degree required Three or more years' job-related experience required. Preferably 5 or more years in a hospital setting. One or more years' supervisory experience preferred. Strong revenue cycle technical skills required

Store - Wilmington, DEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Priestley Management Company has been a leader in community association management since 1990. Our mission is to provide superior customer service while preserving, protecting and enhancing the value of our customer's asset. We achieve this using a team approach to provide the following services to homeowner associations throughout North Carolina: physical property management, financial services, administrative services and technology services. We are currently seeking an Assistant Association Manager for our Wilmington office. Your contribution to the team as an Assistant Association Manager Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations Understand community governing documents, architectural guidelines, maintenance responsibilities and policies Assist Managers on creating, managing, and closing work orders Handle violation letters and fines, close violations Communicate with board members, committee members, and homeowners Handle architectural request documentation and correspondence with committee members and homeowners Fulfill questionnaire orders Track and update Association insurance Track and update vendor insurance and information Manage clubhouse rentals Manage clubhouse/pool access systems Scan and maintain association files Update Board information, committee directories, and FAQs Assist in preparation of board meeting packages, community mailings, and meeting scheduling Provide support creating newsletters and community notices Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents, Provide customer service support through phone and email Job requirements Skills for success Strong written and verbal communication skills Strong conflict resolution skills Strong customer service skills Strong multi-tasking and time management skills Strong organizational skills with keen attention to detail Experience with Microsoft Office All done! Your application has been successfully submitted! Other jobs

Who We Are: New Bern Auto Group is an auto group that consist of the following manufacturers. Chevrolet, Lincoln, Volvo, Kia, Mazda Located in BEAUTIFUL Eastern North Carolina (short drive to some of the prettiest beaches in the US) What We Do: We sale and service vehicles, and give customers a great experience while doing so. Below is one of our many happy customers. "We just got our Kia Carnival and we absolutely love it! Huge shoutout to Josh, he wasn't just a salesperson, he was our guide through the whole process. Super helpful, patient, and just genuinely made everything easy and stress-free.We were in and out of the dealership super quick and home in time for dinner. Josh even handled some paperwork over the phone before we got there so that everything was ready for us.We're so happy with our Carnival! It's perfect for our family. Thanks!" What We Are Looking For: We are looking for an active business manager who isn't afraid to be out on the showroom floor where all the action is. We are looking for someone who will maximize every opportunity. We are looking for someone who provides an out of this world guest experience. We are looking for someone who wants to be a part of a team, and help every team member realize maximum potential. We are looking for someone who takes pride in a clean CIT schedule. What We Are Not Looking For: We are not looking for someone who wants to sit in their office all day. We are not looking for someone who will need to process 90-100 deals in order to earn their desired income. We are not looking for someone who is not a team player. If the things described above sound like it might be you....Smash that "Apply"WE WANT TO HEAR FROM YOU!!

School Nutrition Office Administrator Reports to: Director of School Nutrition Terms of Employment: 12 Months, Full-Time (40 Hours/week) Pay Grade: 61 FLSA Status: Non-Exempt Nature of Work Employee will perform clerical and administrative procedures for the School Nutrition Department with Craven County Schools. Employee will process Free and Reduced-Price School Meals Household Applications for Craven County Schools. Essential Functions/Typical Tasks Under the direct supervision of the School Nutrition Director, perform all duties and responsibilities as outlined: • Process free and reduced-price school meals household applications within 10 days of receipt, including maintaining the Direct Certification Imports, printing and mailing and/or emailing eligibility letters to parents. • Compile and process the free and reduced-price school meals eligibility letters packet for NCDPI approval. Perform Direct Certification Import on July 1 and thereafter as required by NCDPI. Complete Verification process per NCDPI deadline. • Set up and maintain files or storage of a large and varied number of subjects. • Gather student data for Community Eligibility Provision per NCDPI on April 1 • File and retrieve information from alphabetical, chronological, numerical, or by subject filing system. • Purge files by prescribed procedure. • Submit recommendations for employee stipends and tracking of employee stipends • Operate a large variety of standard office equipment. • Record and compose drafts of official minutes, records or policies and file minutes of meeting proceedings or other settings as determined by the director. • Compile agendas and minutes and prepare for Managers' Meetings as instructed by director. • Receive and respond to telephone calls. Process all mail received to department. • Utilizes ML Schedules for facility rentals for meetings and/or training. • Work with the director and supervisors to list staff vacancies and recommendations for staffing needs utilizing Powerschool Applicant Tracking System. • Submit work orders to Facilities Support Services for School Nutrition office repair related issues. • Key staff training into LINQ. Compile Cafeteria Health Inspections and assist director on any quarterly reports needed. Gather information for Testing and Accountability, including the Economically Disadvantaged Students listing. All other duties and responsibilities assigned by the School Nutrition Director. Knowledge, Skills, and Abilities • Proficient computer skills with the ability to navigate multiple software applications. • Working knowledge of office practices and general office equipment • Working knowledge and ability to use correct grammar, spelling, and punctuation • Ability to read and comprehend procedures. • Ability to exercise independent judgment and to use initiative to resolve problems. • Ability to establish and maintain effective working relationships. • Ability to communicate in a pleasant, positive manner with students, staff, parents, and co-workers. Physical Requirements The major physical and cognitive requirements listed below are applicable to the School Nutrition Office Administrator job classification within the School Nutrition Department of Craven County Schools. Work in this classification is considered medium physical work requiring the exertion of up to 50 pounds of force occasionally and up to 30 pounds of force frequently and up to 10 pounds of force constantly to move objects. Must be able to: • Walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, and crouch. • Operate machines, motor vehicles, hand tools, and job specific equipment tools. • Determine the accuracy and thoroughness of work. • Observe general surroundings and activities. • Hear sufficiently to accurately perceive information at normally spoken word levels. • Use communication by means of spoken and written words to express or exchange ideas. Education and Experience • Graduation from high school • Experience in a fast-paced office environment Certification and Licensure Requirements (if applicable): Special Requirements Valid NC Driver's License *In compliance with Federal Law, Craven County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age or disability.

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

Job Summary: Responsible for administering, directing, planning, and coordinating all clerical, clinical, and administrative office activities within the EP clinics. Health System CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades. CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery, Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology. Minimum Requirements: • Graduate from an NCBON approved School of Nursing. BSN preferred. • Current RN license in North Carolina State Board of Nursing or compact license recognized by North Carolina State Board of Nursing. • Minimum of three years of nursing experience required. Evidenced expertise in clinical judgement and leadership ability. • Possess the ability to effectively communicate using the appropriate channels with patients, families, physicians, other departments, and organizations.

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview The Engineering Support Manager will lead our support engineering team to deliver exceptional client service through efficient ticket resolution and proactive support strategies. This role is critical in maintaining strong relationships with banking partners while ensuring our support operations meet and exceed SLA requirements. The Engineering Support Manager will drive continuous improvement in ticket resolution processes, manage and develop support engineering staff, and serve as a key liaison between clients, banking partners, and internal engineering teams. This position offers the opportunity to make a significant impact on client satisfaction while building and leading a high-performing technical support organization. Accountability Key Initiatives * Drive improvement in ticket resolution times and client satisfaction metrics * Ensure consistent achievement of ticket SLAs across all priority levels * Develop and implement proactive support strategies to reduce incoming ticket volume * Build strong communication channels with banking partners and key clients * Lead, mentor, and develop the support engineering team Expectations for Success * Achievement of 95%+ SLA compliance across all ticket categories * Reduction in average ticket cycle time by 20% year-over-year * Decrease in open ticket backlog and aging tickets * Client satisfaction scores of 4.5+ out of 5.0 * Team member retention and development metrics * Successful implementation of proactive support initiatives resulting in reduced ticket volume Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Responsibilities * Manage daily support engineering operations, including ticket queue management, prioritization, and resource allocation * Monitor and report on key metrics including ticket SLAs, cycle times, open ticket counts, and resolution rates * Establish and maintain strong relationships with banking partners, conducting regular review meetings and addressing escalations * Develop and implement proactive support strategies, including knowledge base improvements, client training, and preventive maintenance programs * Lead, coach, and develop support engineering team members, conducting regular 1:1s, performance reviews, and career development planning * Collaborate with Product and Engineering teams to advocate for supportability improvements and client needs * Create and refine support processes, documentation, and standard operating procedures * Manage escalations and serve as point of contact for critical client issues * Analyze support trends to identify areas for product improvement and process optimization * Participate in hiring, onboarding, and training of new support engineering team members Requirements * 5+ years of experience in technical support or engineering roles, with at least 2 years in a leadership position * Strong understanding of SLA management, ticket systems, and support metrics * Experience with banking/financial services or B2B SaaS environments preferred * Proven track record of improving support operations and client satisfaction * Excellent communication skills with ability to interface effectively with technical teams, clients, and executive stakeholders * Strong analytical and problem-solving skills with data-driven decision-making approach * Experience with support ticketing systems (e.g., Jira, ServiceNow, Zendesk) * Technical background with understanding of software development, databases, and troubleshooting methodologies * Demonstrated ability to lead and develop technical teams * Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Build a Career That Builds Your Future - with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Primary Job Responsibilities Conduct in-person homeowner assessments on an as-needed basis: Determine if a corrective work order is needed Lead root-cause analysis Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. Manage trades to completion of service requests to customers' satisfaction. Perform minor service-related tasks (e.g., adjustments, repairs), as requested. Establish and maintain positive customer relationships. Responsible for the build quality confirmation of the home before delivery to the customer. Determine trade accountability for back charges and field purchase orders (FPOs). Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers serviced. Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses. Other duties as assigned. Management Responsibilities Not applicable Scope Decision Impact: Division Department Responsibility: Single Budgetary Responsibility: No Direct Reports: No Indirect Reports: No Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions - heat, rain, cold, etc. Required Education/Experience Minimum High School Diploma or equivalent Bachelor's Degree preferred Minimum of 1-2 years of customer service, warranty experience, or equivalent preferred Required Licensing, Registration and/or Certifications Valid driver's license as driving is an essential function of this position Required Skills/Knowledge Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types Committed to delivering high-quality service and diligent follow-up Basic construction skills and knowledge Excellent communication and listening skills Analytical ability necessary to perform root cause analysis Ability to manage warranty/customer service processes Basic computer literacy Skilled in conflict resolution to address customer concerns effectively Knowledge of cost management principles and practices Additional Information This is a professional customer facing role. Team members will follow division specific dress code requirements PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy

The Front Office Supervisor is responsible for: Supervises all front office personnel and the hotel's front office activities in the abscense of the Front Office Manger. Maintains operating and administrative efficiencies in daily processes, avoiding distractions for upper management during project oriented periods. JOB RESPONSIBILITIES The Front Office Supervisor's primary responsibilities will include: Assumes Front Office Manager responsibilities in their absence. Reviews Front Desk Shift Log for any entries and takes appropriate action to resolve issues. Assist in working as a guest service agent on a needed basis. Supervises the taking of a thirty minute lunch break of an employee working eight hour shift. Completes previous day's bank deposit. Reviews prior days audit pack for accuracy. Prepares a Weekly walk-in Analysis Report on a weekly basis. Completes petty cash on a weekly basis. Handles any guest concerns. Ensures that all marquee' scripts are provided once a month for review by the Front Office Manager and Director of Operations. Complete daily payroll. Review the access and excel reports daily for accuracy. Maintain goals set to meet and exceed budget. Ensure that all areas are neat and organized. Qualifications REQUIRED SKILLS AND ABILITY Able to handle multiple tasks. Guest Service oriented. Extensive computer knowledge. Extensive phone knowledge. Team oriented. Extensive cash handling experience. Pleasant persona. Exposure to scheduling and time card calculations. Good verbal and written communication. Sound computer literacy-Excel, Word, Outlook, Lotus, Access and PMS systems. Strong organizational experience. Good interaction with people. REQUIRED EDUCATION AND EXPERIENCE Education - High school diploma required. Experience - One year experience in related field preferred. Prior experience as a guest services agent preferred. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: The Central Business Office (CBO) Supervisor is responsible for the day-to-day oversight of CBO staff, performing essential personnel duties and working closely with the CBO Director and CBO support staff to develop, implement, and enforce efficient protocols to meet or exceed established performance measures. Essential Duties/Responsibilities: Provides general oversight and support to staff. Reviews and approves time off requests based on established department protocols. Reviews and approves time cards for hourly staff based on established department and Wilmington Health protocols. Handles or assists with patient complaints and problems concerning billing. Acts as a resource to Wilmington Health Divisions to assist with resolving Provider revenue concerns. Monitors and measures departmental outcomes in comparison to Team and Pillar Goals, and identifies barriers, implementing solutions when desired outcomes are not achieved. Holds direct reports accountable for meeting or exceeding quality standards and goals, continues improvement towards superiority in revenue cycle performance as well as achieving excellent patient satisfaction. Meets regularly with staff, maintaining consistent communication regarding performance, to ensure proactive and timely issue resolution. Works collaboratively with and supports efforts of staff. Levies disciplinary actions as appropriate, working closely with Director and Human Resources, and following established Wilmington Health policies and procedures. Monitors and reports team performance to Director on a consistent basis. Reports the status of performance improvement initiatives, efforts and impacts to Director, including any barriers to success and resolution efforts underway, requesting Director assistance as appropriate. Produces and delivers staff performance evaluations and reviews with Director. Develops policies and action plans for department that ensure talent development (recruitment, retention, staff learning and development, satisfaction, and well-being). Ensures that appropriate protocols are in place to provide safe, efficient, and customer-oriented service to all internal and external customers. Responsible for timely follow-up, accessibility, and appropriate responsiveness to internal and external customers. Maintains effective relationships with all Wilmington Health departments. Understands the billing needs of each Division and applies knowledge to ensure Team goals are in line to meet or exceed the Division needs. Provides proactive, routine feedback and solutions, if needed, regarding Provider performance, trends, concerns, etc. to Director. Accountable for fostering an environment that encourages innovation, continuous improvement, and growth. Monitors industry standards for work routines, measures of role-specific effectiveness and target outcomes for all functions including benchmark comparison where appropriate. Creates, implements, maintains and enforces written protocols. Implements quality control measures across all functions. Supports a culture of continuous process improvement through short and long-term process improvement initiatives. Analyzes all assigned area of operations for potential process improvement opportunities and creates recommendations for process, system, procedure and operational changes to improve the revenue cycle through the elimination of waste and rework with the goal being to increase value for the patient and Wilmington Health. Manages process improvement efforts and/or acts as a resource for those efforts, using accepted methodologies and tools to achieve desired, sustainable project goals and business outcomes. Accountable for establishing consistency across the department as changes in processes, tools, and overall protocols are developed, ensuring a focus on continued departmental integration and overall organization benefit. Manages the creation of tools, work drivers, and automation of revenue cycle functions to increase efficiency and standardization of processes, with an emphasis on timeliness, automation, and accuracy of collections. Successfully implements and monitors the effectiveness of these tools against targeted goals for increasing accuracy, communication, and cash flow as well as the patient experience. Maintains confidentiality and protects sensitive data at all times. Meets highest compliance standards for all Federal and State regulations, including but not limited to, HIPAA, HITECH, Privacy, False Claims Act, etc. Adheres to and models core values as well as organizational and department-specific policies and procedures. Maintains a working knowledge of Federal, State, and Local billing requirements through regular attendance at educational seminars as well as self-directed reading of industry literature. Assists with new upgrades of and changes to, and testing on, practice management and related systems. Work closely with Director and other support staff to successfully onboard new employees to the CBO, new Providers into WH and, where applicable, new clients into organization. Other Duties: Other duties as assigned. Qualifications: High school or equivalent Required : 3-5 years healthcare billing experience1-2 years supervisory experience Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law. ADA Physical Demands: Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day) Physical Demand Required? Frequency Standing Rarely Sitting Frequently Walking Occasionally Kneeling/Crouching Lifting Competencies General To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Maintains courtesy and diplomacy with all internal and external customers. Makes self available to respond to customer needs. Prevents unnecessary delays for customers. When necessary, communicates appropriate information to the customer effectively and accurately. Listens effectively. Seeks closure in resolving customer concerns. Professionalism/Integrity/Responsibility - Takes responsibility and holds oneself accountable. Displays appropriate work attire, nonverbal messages and office etiquette for the position. Demonstrates flexibility and commitment to professional growth. Has a positive attitude toward his/her work. Promotes respect, honesty, integrity, and fairness to all. Maintains confidentiality regarding patient, business, and employment information. Adheres to organization policies and procedures regarding the Health Insurance Portability and Accountability Act (HIPAA). Teamwork/Process Focus - Understands that all parts of the organization must work together. Integrates own activities with the larger group to support the clinic's objective of providing seamless service to our patients throughout the organization. Voluntarily gives and receives help. Values contributions made by others. Is able to function in a joint cooperative manner while supporting the clinic's and departmental plans, programs, policies, procedures, and other team members. Dependability/Punctuality - Demonstrates thoroughness in following through on assignments and instructions in a reliable, trustworthy and timely manner. Meets commitments. Adheres to the attendance policy and work schedules. Follows call-in and approval procedure for time off. Interpersonal Relationships/Communication - Displays the ability to express ideas clearly, concisely and effectively, both orally and in writing, up, down, and across the organization. Listens well, shares work related information, tolerant of others' work styles. Ability to work with others in a courteous and effective manner. Exercises authority or the response to criticism in a tactful manner, Interacts and co-operates with others to ensure the clinic's objectives and goals are met. Resolves conflicts effectively. Promotes departmental teamwork and interdepartmental teamwork. Interacts effectively with supervisor. Judgment/Decision Making/Problem Solving - Shows ability to clearly isolate and define problem areas. Considers alternatives and consequences before making decisions. Participates constructively in group problem solving. Presents problems, but suggests timely and practical solutions by using independent thought, originality, and reason. Prioritizes work appropriately. Quality/Quantity - Consistently high standard of work while maintaining daily workflow. Work produced by the employee is thorough, accurate, and neat. Displays the ability to work under pressure and learns from previous mistakes. Initiative - Demonstrates willingness to make significant contributions with little direction, to be involved in new initiatives and to attempt non-routine jobs and tasks. Displays energy, enthusiasm, ingenuity and versatility. Offers suggestions to solve problems or improve operations. Exercises independent actions within limits of authority. Safety and Housekeeping - Observes safety and health regulations; adheres to OSHA guidelines. Adheres to the organization's Exposure Control Plan and guidelines regarding risk of exposure to bloodborne pathogens. Ensures that a safe work environment is maintained and that work areas are free from hazards. Recognizes and reports any unsafe work practices and/or hazardous conditions to supervisor. Is aware of location of material data sheets and refers to them when necessary. Follows proper procedures on accident reporting. Promotes a professional work environment by maintaining a neat orderly work area free of food and inappropriate visual or written messages. Organizational Skills/Time Management - Uses time efficiently in planning, anticipating, and responding. Strives to do things more efficiently. Completes tasks in a timely manner. Keeps supervisor informed of changes in workload. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Department Specific Revenue Cycle Management - maximizes cash flow while maintaining and improving internal and external customer relations; provides root cause analysis for identified barriers; creates written processes resulting in improved workflow; constructively contributes to a cross-functional revenue cycle team. Gap Analysis-Gap Closure-Sustainability - identifies gaps between ideal state and current state; initiates and constructively participates in efforts to effectively close the gap; continues to hold Team accountable for sustained and continued improvement

Job DescriptionBenefits: Health insurance Paid time off 401(k) matching A progressive, physical therapists-owned outpatient Physical Therapy practice in historical Wilmingtons beautiful coastal community is seeking an Office Coordinator for our Leland clinic.The Office Coordinator will lead the office in a dynamic outpatient physical therapy clinic, fostering an organized, effective and efficient environment with a positive, patient centered approach. The Office Coordinator will be interacting with both patients and therapists, assuring excellent communication with therapists and patients in regards to insurance, schedule needs, patient concerns/feedback. The Office Coordinator will also communicate to the owners and practice administrator an overview of clinic status from both an administrative perspective as well as patient communication perspective. This position is invaluable in keeping the therapists on schedule and taking initiative that the day runs smoothly for both patient and therapist alike. The Office Coordinator will demonstrate an appreciation for the economic viability for the clinic by assuring processes are effective in adhering to insurance requirements and obtaining co-payments collections. Noting facility needs, assigning and following up with maintenance and utilities of the facility are additional roles. The Office Coordinator requires a person who will demonstrate professionalism, a calming nature, positive influence, and lead the clinical setting toward success. Bodies in Balance is dedicated to its employees by: Hosting Team Building opportunities: Local Soccer games, Journal Club at Breweries, 5K run participation, outside clinic parties, quarterly appreciation lunches Creating a positive culture that encourages work / life balance Offering Peer Mentorship Fostering open communication Encouraging Program Development with leadership opportunities ABOUT US: Be a part of the Bodies in Balance Team! Bodies in Balance offers specialties in orthopedics, vestibular/balance, dry needling, concussion, pelvic floor, Parkinsons, lymphedema and oncology rehab. We are looking for a great physical therapist TECH INTERN who shares our Core Values: PATIENT FIRST, IMPACTFUL RESULTS, PASSIONATE LEARNING, UNEQUIVOCAL EXCELLENCE and TEAMWORK without BOUNDARIES . Our culture includes a positive, motivated, and caring team of employees who seek to be a team player to enhance our evidence-based, personalized treatment care. We strive to be a strong resource for those in our community and value excellent communication with our medical professional peers and patients. Visit our website at binbpt.com to learn more about our practice and staff. Duties: Having excellent phone etiquette and skills Initiating and maintaining a positive patient experience Scheduling of patient visits Assuring accurate and friendly check-in of patients Taking co-payments/co-insurance collections Running daily co-payment reports/call those who have missed co-payment Communicating with insurance specialist, those patients that need call regarding insurance benefits Inputting both Explanation of Benefits and checks received accurately on spreadsheet and communicate information to billing team Revising processes to assure efficiency and accuracy Inputting physical therapists schedules in electronic medical record scheduling system in a timely and accurate manner. Assuring optimal use of therapists schedules by monitoring holes in schedule and filling in with people on cancellation list hourly Enhancing patient communication: Assist/ finalize thank you notes/get well notes to patients Compensation: starting at $16.50-$17.00 per hour Benefits: 401(k) matching Health insurance Life insurance Dental insurance Vision insurance Paid time off Schedule: 10 hour shift (4x10) Monday - Friday (one day off in the week)

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures. Other duties as assigned. Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Priestley Management Company has been a leader in community association management since 1990. Our mission is to provide superior customer service while preserving, protecting and enhancing the value of our customer's asset. We achieve this using a team approach to provide the following services to homeowner associations throughout North Carolina: physical property management, financial services, administrative services and technology services. We are currently seeking an Assistant Association Manager for our Wilmington office. Your contribution to the team as an Assistant Association Manager Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations Understand community governing documents, architectural guidelines, maintenance responsibilities and policies Assist Managers on creating, managing, and closing work orders Handle violation letters and fines, close violations Communicate with board members, committee members, and homeowners Handle architectural request documentation and correspondence with committee members and homeowners Fulfill questionnaire orders Track and update Association insurance Track and update vendor insurance and information Manage clubhouse rentals Manage clubhouse/pool access systems Scan and maintain association files Update Board information, committee directories, and FAQs Assist in preparation of board meeting packages, community mailings, and meeting scheduling Provide support creating newsletters and community notices Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents, Provide customer service support through phone and email Skills for success Strong written and verbal communication skills Strong conflict resolution skills Strong customer service skills Strong multi-tasking and time management skills Strong organizational skills with keen attention to detail Experience with Microsoft Office