Sr. Customer Support Manager - NASA & Civil
Office manager job in Herndon, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is seeking a Sr. Customer Support Manager to join our USG team, focusing on expanding the use of our satellite imagery and derived geospatial solutions within NASA and other U.S. Civil Government agencies. In this role, you will be responsible for expanding and growing existing multi-million-dollar programs that leverage Vantor's cutting-edge spatial intelligence for applications in Earth science and disaster response.
This position requires a strategic mindset, sophisticated business acumen, and the ability to navigate the complexities of government procurement. You will collaborate with senior leaders internally and with program managers, researchers, and key decision-makers at NASA, NOAA, USGS, and other federal agencies. Your primary goal will be to expand Vantor's role as a critical partner in supporting national and global scientific objectives. This role is eligible to work remotely in the US.
What You'll Be Doing:
Expansion and Growth: Responsible for working with NASA CSDA team to identify use cases and adoption of our 2D and 3D products. Identify use cases for additional Vantor products and solutions. Survey potential use cases across Civil Agencies, drive demand to the NASA CSDA team, and execute on delivery.
Agency Engagement: Establish and maintain strong relationships with key stakeholders, program managers, and technical leads within NASA, NOAA, USGS, USDA, and other federal civilian agencies.
Solution-Oriented Mindset: Drive the adoption of Vantor's spatial intelligence solutions to support critical government missions, including environmental monitoring, natural resource management, and disaster resilience.
Proposal & Capture Leadership: Lead the development of compelling proposals and capture strategies for large-scale federal contracts, ensuring that Vantor's unique capabilities are clearly aligned with agency requirements and scientific goals.
Collaboration: Work closely with internal and external senior leaders to position Vantor as a thought leader and trusted partner in the federal science and technology community.
Market Analysis: Analyze government budgets, strategic plans, and market trends to identify new growth opportunities and develop business plans tailored to the evolving needs of the Civil and NASA space sectors.
Contract Management: Build and manage a opportunities, providing accurate forecasting and reporting on key performance indicators using CRM tools.
Minimum Requirements:
Bachelor's degree in a relevant field.
Ability to get Clearance.
5+ years of experience in program management, business development, or sales within the U.S. Federal Government market.
A fundamental understanding of geospatial data, satellite imagery, and its application in Earth observation, remote sensing, or environmental science.
Demonstrated success in capturing large, complex government contracts and programs.
Excellent communication skills, with the ability to influence and present credibly at all levels of an organization and within federal agencies.
Preferred Qualifications:
Master's degree in a technical field such as Geography, GIS, Remote Sensing, Engineering, or Environmental Science.
Proven experience and a strong existing network within NASA and/or other civil federal agencies (e.g., NOAA, USGS, USDA, EPA).
10+ years of business development experience with a proven track record of exceeding targets in the federal sector.
Deep knowledge of the federal acquisition process, including experience with various contract vehicles.
Experience with Earth observation missions or AI/ML applications for geospatial data is a significant plus.
Proven knowledge and experience managing a sales pipeline within Salesforce or a similar CRM system.
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The pay for this position within Colorado is: $134,000.00 - $223,000.00 annually.● The pay for this position within New Jersey is: $134,000.00 - $223,000.00 annually.● The pay for this position within Delaware is: $134,000.00 - $223,000.00 annually. ● The pay for this position within the Washington, DC metropolitan area is: $147,000.00 - $245,000.00 annually.● The pay for this position within California is: $154,000.00 - $225,500.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions.
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyCustomer Experience Manager
Office manager job in Washington, DC
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.
WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC
The Customer Experience (CX) Manager is the heartbeat of how our guests feel after their CYM experience. You'll lead the systems, tools, processes, feedback loops, and team that protect and elevate our guest experience across all shops. This role blends hospitality, operations, service design, communication, and problem-solving - helping us scale without losing the magic that makes CYM, uniquely CYM.
You'll directly interact with guests to solve any issues that may arise, manage our part-time Guest Experience Rep, own our guest feedback program (CER, surveys, sentiment), create new ways to celebrate and collaborate with the Carb Crew, and ensure that every guest touchpoint ladders up to a consistent, joyful, gold-standard experience. This role lives at the intersection of Marketing, Ops, People, and Tech…and helps tie it all together.
The CX Manager reports to the VP of Marketing and oversees part-time customer experience coordinators.
Company Core Values & Expectations:
Vibrant - You are abundantly happy, fun, passionate, playful, and kind
Integrity - You are honest, caring, real, and always strive to do the right thing and take pride in what you do
Belonging - You will work as a team to make people feel welcome
Energy - You are active, proactive, and work hard to make things happen
Seize the Moment - You make the most of every guest opportunity by saying yes and by trying new things, and by being original
As a CYM team member, you'll make an impact by:
Creating extraordinary moments for our team members
Contributing to our business with your ideas and feedback
Supporting and lifting up our communities and neighborhoods
Being yourself and making genuine relationships with team members
Your responsibilities will be:
Own the end-to-end guest feedback ecosystem (emails, tickets, CER, sentiment trends, service recovery).
Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps.
Build and roll out CX SOPs, playbooks, scripts, and hospitality standards across all shops.
Maintain and manage Tattle dashboards + reporting to track trends and improve visibility for Ops, Leadership, and Carb Crew.
Ensure the CYM voice, tone, and hospitality style come through across all guest-facing communication channels.
Write and refine scripts for guest responses, social DMs, crisis communications, and escalations.
Collaborate with Marketing on shop signage, service messaging, digital ordering clarity, and brand standards.
Lead CX innovation: new tools, technologies, ticketing systems, automations, and proactive service solutions.
Own quarterly deep-dives on service experience opportunities and recommendations.
Collaborate with People and Ops Teams to build recognition programs, competitions, and incentives that celebrate shops delivering top-tier experiences.
Support new shop openings with training, soft-opening planning, and consistent CX readiness.
Manage and support the Guest Experience Rep; coach toward speed, empathy, tone, and resolution excellence.
Work closely with Ops leaders to ensure consistency in training, service recovery, and execution across all regions.
Partner with People and Training teams on training materials, onboarding touchpoints, and celebrations for high-performing teams.
You'll be a great addition to the CYM team if you are:
A hospitality-obsessed human who believes great service is a superpower.
Have 4-6+ years in customer experience, guest relations, or hospitality leadership role - ideally in fast-growing fast/casual restaurant groups or high-touch retail.
A strong communicator with impeccable writing skills and an ear for tone.
Data-literate: comfortable reading trends and turning them into actionable solutions.
Calm under pressure, solution-oriented, and able to navigate escalations with tact and empathy.
A cross-functional collaborator who loves solving messy guest challenges and building structure where it doesn't exist.
Passionate about CYM food, stories, vibrations, and brand ethos.
Adept at working cross-functionally and flexing between execution and big-picture thinking
Comfortable in a fast-moving, startup-style environment.
Physical Requirements:
The physical demands for this position are seeing, hearing, speaking, reaching, occasionally lifting up to 50 pounds, sitting, standing, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
You'll love working at CYM because:
Competitive base salary of $80,000/year plus bonus opportunity
Exciting opportunities for growth and development! With CYM's continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career.
Great people, real support, and incredible VIBES. We're focused on a positive, people-first culture where everyone feels they belong and they're supported. You'll find a team that's welcoming, celebrates wins together, and most importantly, keeps things fun every day!
Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more.
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
Litigation Support Manager
Office manager job in Washington, DC
Are you a seasoned leader with a passion for litigation technology and a knack for strategic problem-solving? We're seeking a dynamic Senior Litigation Technology Manager to spearhead the delivery of cutting-edge litigation support services across our firm. This pivotal role offers the chance to influence firm-wide discovery practices, collaborate with talented legal professionals, and leverage the latest in legal tech solutions to drive efficiency and excellence.
What You'll Bring:
A bachelor's degree; advanced degree in Information Management, Computer Science, or a Juris Doctor is a plus.
At least 7 years of experience in litigation technology, including a minimum of 3 years in a leadership role within an AMLAW 100/200 firm or comparable legal environment.
Deep expertise in litigation support workflows, e-discovery protocols, and trial technology tools.
Proficiency with industry-standard litigation support platforms, relational databases, and data manipulation techniques.
Knowledge of analytics, AI-assisted review (TAR), and emerging legal tech innovations.
Exceptional ability to communicate complex technical concepts clearly to diverse audiences, from attorneys to senior leadership.
Proven leadership skills in managing teams and projects in high-pressure, deadline-driven environments.
A strategic mindset with sound judgment, cost-conscious decision-making, and a commitment to continuous improvement.
Nice to Have:
Familiarity with trial presentation tools and emerging AI-driven review platforms.
Experience managing vendor relationships related to electronic data collection, processing, and review.
Prior work in cross-office or international legal settings.
Preferred Education and Experience:
Bachelor's degree required; advanced degrees preferred.
7+ years of litigation technology experience, including leadership in a busy law firm setting.
Hands-on experience with e-discovery platforms, document repositories, and trial support technologies.
Other Requirements:
Willingness to work extended hours and travel occasionally for inter-office collaboration.
Demonstrated ability to mentor team members and foster a collaborative, client-centric culture.
Step into a leadership role where your technological expertise will make a tangible impact. If you're ready to drive innovation, lead a talented team, and work within a dynamic legal environment, we encourage you to apply today and take the next step in your legal tech career!
Assistant to the Manager
Office manager job in Frederick, MD
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type:
Full-time
Salary:
$18 - $23 / Hour
PLUS
2 Potential Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Quarterly bonus
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free continuous learning through TAG U
How You'll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Business Manager
Office manager job in Washington, DC
Olive & Loom is a lifestyle brand specializing in artisanal home, gift, and lifestyle items inspired by Mediterranean traditions and aesthetics. Since its founding in 2016, Olive & Loom has focused on creating high-quality, hand-loomed Turkish towels, luxurious 100% Turkish cotton textiles, olive oil-based soaps, and beachwear. In 2019, the brand expanded into retail with a flagship store at North Bethesda's Pike & Rose center, offering a selection of thoughtfully curated products. Olive & Loom celebrates the harmony between tradition and modern design, providing well-crafted goods that bring relaxation and luxury into everyday life.
Role Description
This is a full-time on-site role for a Business Manager at Olive & Loom, located in Kensington, MD. The Business Manager will oversee daily operations for both retail store as well as wholesale business, manage staff, and ensure the efficient running of the location to meet business goals. Responsibilities include inventory management, overseeing merchandising, coordinating with vendors, analyzing sales performance, and implementing strategies for growth. The role also involves nurturing customer relationships to deliver excellent service and collaborating with team members to maintain a cohesive shopping experience.
Qualifications
Proficiency in operations management, inventory control, and vendor relations
Experience with team leadership, staff supervision, and performance management skills
Strong analytical skills for sales performance analysis and strategy implementation
Excellent customer service and communication skills, with a focus on guest satisfaction
Understanding of merchandising and retail operations processes
Ability to work onsite in Kensington, MD, with flexible availability, including weekends
High-level organizational, multitasking, and problem-solving abilities
Prior experience in retail or lifestyle brands is a plus
Bachelor's degree in Business Administration, Retail Management, or related field preferred
Office (DocuCare) Level 2 - Federal Account only - SCA
Office manager job in Fairfax, VA
must have computer skills (remedy ticketing) and secret clearance
ESSENTIAL FUNCTIONS: • Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process
• Provide on-going end user training on equipment
• Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
• Provide IP address support
• Perform basic equipment problem diagnosis
• Point of contact for equipment removal and delivery for onsite support
• Contact service as required (Xerox and 3rd party)
• Utilize Xerox web-based applications as required to include Service Call Handling
• Accurate call reporting on Equipment in Xerox designated systems
• Remote Service call onsite support Driving (if required for duties)
• Download and install printer drivers on end-user equipment
• Perform printer mapping to PC as required
• Escalate printer network issues to appropriate resource
• Physical as well as remote device management and control
• Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
• Monitor/apply current software updates/patches On site contact for remote solve resolutions requiring technical expertise
• Non-Xerox device management as required
• Perform remote device monitoring and remote solve (Xerox Device Management)
• Identify and promote Xerox Office Solutions
• Pro-actively manage consumables and supplies using the DOS calculator
• Maintain on-site operator replaceable parts inventory
• Collect equipment meter information and submit for billing purposes
• Perform Data Entry for activity and asset tracking
• Manage and maintain on-site parts inventory using PM4
Job Description
SKILLS:
• Read, write and follow basic English instructions
• Customer service and communication skills
• Ability to manage multiple tasks
• Perform duties with minimal supervision
• Basic Equipment problem solving and diagnosis per training provided
• Customer problem resolution including escalation as required
• Coordinate work tasks to ensure fulfillment of SOWs
• Track and report account information as required
• 1-2 years relevant experience resolving customer and equipment printing issues
Qualifications
EDUCATION: Minimum High School diploma or equivalent
Additional Information
All your information will be kept confidential according to EEO guidelines.
Office/Facility Manager
Office manager job in Springfield, VA
Job Description
Computational Physics, Inc. (CPI) is looking for a full-time Office/Facility Manager to join our growing team.
The Office/Facility Manager role oversees CPI offices or facilities at three or more different locations across the United States. As the CPI facilities Manager, you will work with on site staff to ensure that our offices and facilities are appropriate for the work being conducted at each site, that they are safe and efficient spaces for our employees, and that they are appropriately provisioned to support daily operations.
Duties and Responsibilities:
Oversee all building functions and ensure the safety and efficiency of facilities.
Collaborate with building management to ensure proper upkeep of physical structures and systems, including implementing preventative maintenance programs.
Support all aspects of office or facility relocation
Manage facility lease renewal, subleasing, and lease terminations.
Manage budgets related to facility operations and maintenance.
Support customers in managing remote research and development facilities
Coordinate with and manage external contractors and vendors
Provide front desk support for CPI headquarters in Springfield, VA.
Ensure general office supplies and equipment are stocked and maintained.
Qualifications/Education/Experience:
Five to ten years of building or office management expertise
Strong leadership, business, and administrative skills
Ability to manage multiple tasks and prioritize workloads
Excellent communication and negotiation skills
History of taking initiative and working independently.
Strong relationship-building skills
Proactive approach to problem-solving
Customer service oriented, collaborative work style with proven ability to work effectively across departments.
Expert knowledge of office software and technology.
About CPI
We love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.
CPI is an employee-owned company - our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.
Why Work for Us?
Competitive salary and comprehensive benefits
Positive, upbeat, and transparent company culture with opportunities for self-development and career advancement
Employee-owned small business that allows team members to learn from each other and take ownership
Professional development support including conference attendance and certification training
Benefits
401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)
Disability insurance (short-term and long-term)
Flexible schedule
Flexible spending account
Health, Dental and Vision insurance
Life insurance
Paid time off
Parental Leave
Tuition reimbursement
CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Office Manager DDA Services
Office manager job in Frederick, MD
The Office Manager will be responsible for overseeing daily administrative operations of the agency, ensuring efficient office management, and supporting staff, caregivers, and clients. This individual will play a key role in maintaining compliance with state regulations, managing client and employee files, and fostering a supportive and organized workplace.
Key Responsibilities:
Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails.
Oversee client intake process, including collecting required documentation and maintaining accurate records.
Supervise office staff, providing guidance, training, and support as needed.
Ensure compliance with state and agency policies (including DDA regulations).
Maintain employee files, background checks, training documentation, and certifications.
Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability.
Manage timesheets, attendance, and assist with payroll processing.
Order and manage office supplies and medical equipment inventory.
Serve as liaison between clients, families, staff, and healthcare professionals.
Prepare reports, maintain filing systems, and support audits and inspections.
Support hiring, onboarding, and training processes for new employees.
Qualifications:
High school diploma or equivalent required; Associates or Bachelor's degree preferred.
Minimum of 2 years of administrative or office management experience, preferably in a healthcare or home care setting.
Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and scheduling software.
Ability to maintain confidentiality and manage sensitive information professionally.
Detail-oriented with strong problem-solving abilities.
Schedule:
Monday to Friday (Full-Time) / Part-Time
Occasional weekends or after-hours support as needed
Compensation:
Competitive salary based on experience
401k
We look forward to welcoming a dedicated and organized professional to our growing team!
Dental Office Manager - Buckeystown
Office manager job in Frederick, MD
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri 8a-5p Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$55,000.00 - $60,000.00 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyDental Office Manager
Office manager job in Clinton, MD
Full-time Description
Now Hiring: Dental Office Manager - Clinton Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Clinton Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
Front Office Manager - Mid
Office manager job in Chantilly, VA
WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting.
Responsibilities
Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies.
Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained.
Track, coordinate, and support daily action items and taskers across executive-level front office operations.
Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings.
Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries.
Assist with interagency agreement development and cross-functional collaboration.
Represent the office at stakeholder tasker meetings and support ad hoc front office requests.
Support compliance reviews, business process assessments, and stakeholder communications initiatives.
Required Qualifications
Bachelor's degree in Human Resource Management, Business, or related field.
6-10 years of professional experience in program coordination, records management, and administrative support roles.
2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment.
Strong knowledge of records management practices, file retention policies, and documentation control procedures.
Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership.
ACTIVE TS/SCI with POLY is required to start
Desired Qualifications
Experience in HR management, onboarding, and personnel security coordination.
Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases.
Certification or training in records management, HR compliance, or program/project management.
Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.
Auto-ApplyFront Office Manager - Mid
Office manager job in Chantilly, VA
WiSC Enterprises is seeking a versatile and detail-driven Program Manager to support task management, records compliance, stakeholder engagement, and front-office operations. This position combines strong organizational and communication skills with a deep understanding of government records processes, staffing coordination, and program reporting.
Responsibilities
Serve as the lead Records Management Program (RMP) Information Officer, ensuring administrative and mission records are properly inventoried, validated, and maintained in accordance with records retention policies.
Develop and maintain Office File Plans (OFP) and ensure proper filing systems for both physical and electronic records are implemented and maintained.
Track, coordinate, and support daily action items and taskers across executive-level front office operations.
Coordinate Staff Summary Packages (SSPs) through internal workflows and leadership briefings.
Manage staffing updates and support reporting functions through weekly/monthly updates including personnel metrics and operational summaries.
Assist with interagency agreement development and cross-functional collaboration.
Represent the office at stakeholder tasker meetings and support ad hoc front office requests.
Support compliance reviews, business process assessments, and stakeholder communications initiatives.
Required Qualifications
Bachelor's degree in Human Resource Management, Business, or related field.
6-10 years of professional experience in program coordination, records management, and administrative support roles.
2+ years of experience in a Systems Engineering and Technical Assistance (SETA) or equivalent environment.
Strong knowledge of records management practices, file retention policies, and documentation control procedures.
Exceptional organizational, communication, and reporting skills with proven experience supporting executive leadership.
ACTIVE TS/SCI with POLY is required to start
Desired Qualifications
Experience in HR management, onboarding, and personnel security coordination.
Familiarity with enterprise tools such as Deltek Talent Management, SharePoint, or tasking databases.
Certification or training in records management, HR compliance, or program/project management.
Demonstrated ability to develop tools, templates, and guides to improve workflow efficiency.
Auto-ApplyOffice Manager
Office manager job in Alexandria, VA
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
* Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
* Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
* Conduct performance reviews and compensation evaluations for the office team.
* Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
* Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
* Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
* Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
* Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
* Industry related experience will be beneficial.
* Mangement experience required
* Favorable result on background check as required by state.
* Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
* HSD or GED
* ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
* None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
* Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyFront Office Supervisor (Overnight Shift) - Night Auditor
Office manager job in Washington, DC
The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Organizational Structure
REPORTS TO: Front Office Manager
General Duties and Responsibilities
* Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures
* Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction
* Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events
* Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies
* Demonstrate teamwork by cooperating with and assisting fellow associates as needed
* Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed
* Stay current with developments and procedures in the hotel by attending daily Front Office briefings
* Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience
* Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates
* Handle guest's incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.)
* Communicate clearly with the Night Auditor and Accounting Department
* Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports
* Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby
* Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations
* Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager
Experience and Requirements
* A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred.
* Excellent communication skills with fluency in English required.
* Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera Cloud, etc. will be strongly favored).
* Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays.
* Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift.
* Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment.
* Those with multi-lingual abilities will be preferred.
* HS Diploma is required; Bachelor's Degree in Hospitality or related field is preferred.
* Must be available to work overnight/weekends/holidays
Senior Share point Admin (Federal Experience Required) In-Office
Office manager job in Washington, DC
Job Description
Job Title: Senior SharePoint Administrator Clearance Requirement: [Public Trust / Secret / Top Secret - Based on Role]
We are seeking an experienced Senior SharePoint Administrator to manage and support Microsoft SharePoint environments for a federal government client. This role is responsible for the implementation, operation, maintenance, and security compliance of SharePoint environments (SharePoint Server 2016/2019 and/or SharePoint Online via Microsoft 365 GCC/GCCH/DoD). The candidate will support mission-critical collaboration and content management needs in accordance with federal IT governance standards.
Key Responsibilities:
Administer, configure, and maintain SharePoint on-premises and/or SharePoint Online (GCC/GCCH).
Ensure system availability, performance, and security posture in compliance with FISMA, NIST 800-53, and agency-specific IT security policies.
Implement and manage user roles, permissions, authentication, and authorization using Active Directory and ADFS/Azure AD.
Conduct SharePoint migration activities (on-prem to M365), using tools such as ShareGate or Metalogix, in secure federal environments.
Develop and enforce SharePoint governance plans, site provisioning processes, taxonomy/metadata strategy, and records retention policies.
Integrate SharePoint with Microsoft 365 tools including Teams, OneDrive, Power Platform (PowerApps, Power Automate).
Create and maintain documentation for configurations, SOPs, contingency plans, and RMF controls (System Security Plans, POA&Ms).
Support Section 508 compliance efforts for SharePoint-hosted content.
Coordinate with security teams on ATO (Authority to Operate), vulnerability remediation, patching, and system hardening.
Provide Tier 2/3 operational support and mentor junior SharePoint administrators and content managers.
Required Qualifications:
U.S. Citizen (required for most federal roles).
Active [Public Trust / Secret / TS/SCI] clearance or ability to obtain one.
5+ years of SharePoint administration experience, including SharePoint Server 2016/2019 and/or SharePoint Online (M365 GCC/GCCH).
Expertise in PowerShell scripting for SharePoint and Windows Server environments.
Familiarity with FISMA/NIST frameworks and federal IT compliance requirements.
Experience with SharePoint migration planning and execution in federal environments.
Knowledge of Microsoft security and compliance tools (Purview, Sensitivity Labels, Conditional Access).
Strong understanding of networking, firewalls, load balancers, and integration with on-prem AD or hybrid Azure AD environments.
Preferred Qualifications:
Microsoft Certified: SharePoint Administrator Associate, Microsoft 365 Certified: Teams Administrator or equivalent.
Experience with federal document management, records schedules, and FOIA support.
Familiarity with DoD 8500, FedRAMP, STIGs, and RMF (Risk Management Framework) processes.
Understanding of ServiceNow, Jira, or other federal ticketing systems.
Front Office Manager
Office manager job in Capitol Heights, MD
Job Description
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Demonstrates group presentation skills
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Managing People - Makes self available to staff; Continually works to improve supervisory skills
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Commits to long hours of work when necessary to reach goals
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What We Are Looking For:
Preferably 1+ year of similar experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Front Office Manager
Office manager job in Greenbelt, MD
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Front Office Supervisor
Office manager job in Washington, DC
Responsibilities (including but not limited to):
Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours.
Promptly resolves any guest complaints or issues
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
Anticipate the guests' needs, change direction quickly and multi-task
Uphold the highest standards of cleanliness, sanitation, safety, and conduct
Ensures proper communication within the department
Other job duties as required by management
Position Requirements:
High school diploma or equivalent required
Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus.
Possesses strong communication skills, both written and verbal
Ability to work a flexible schedule
Must possess solid decision-making skills
Proven job reliability, diligence, dedication, and attention to detail.
Must be able to communicate clearly and professionally with guests, coworkers, and managers
Must have reliable transportation
Must have a positive attitude while performing tasks
Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards.
Strong attention and care to details
Responsibility, reliability and honesty
Teamwork and collaboration
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
Front Office Supervisor
Office manager job in Washington, DC
Responsibilities (including but not limited to): * Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours. * Promptly resolves any guest complaints or issues * Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
* Anticipate the guests' needs, change direction quickly and multi-task
* Uphold the highest standards of cleanliness, sanitation, safety, and conduct
* Ensures proper communication within the department
* Other job duties as required by management
Position Requirements:
* High school diploma or equivalent required
* Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus.
* Possesses strong communication skills, both written and verbal
* Ability to work a flexible schedule
* Must possess solid decision-making skills
* Proven job reliability, diligence, dedication, and attention to detail.
* Must be able to communicate clearly and professionally with guests, coworkers, and managers
* Must have reliable transportation
* Must have a positive attitude while performing tasks
* Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
* Projects a favorable image of the property to the public at all times by following the property's grooming and dress standards.
* Strong attention and care to details
* Responsibility, reliability and honesty
* Teamwork and collaboration
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
Dental Office Manager
Office manager job in Frederick, MD
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon-Fri / 40 hours Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an office manager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$55,000 - $60,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
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