Dispatcher/Office Administrator
Office manager job in Alabaster, AL
Boulo Solutions is partnering with a well-established heating and air conditioning company based in Alabaster, Alabama, dedicated to delivering top-quality service and comfort to our residential and commercial customers. The team is growing, and we're looking for a dependable, customer-focused Dispatcher / Company Administrator to join the office team.
Job Title: Dispatcher / Company Administrator
Location: Alabaster, Alabama
Schedule: Monday - Friday, 7:00 AM - 5:00 PM
Salary Range: $50-60k based on experience
Position Overview:
The Dispatcher / Company Administrator will be responsible for managing daily customer communications, coordinating service schedules, and supporting overall office operations. This position works closely with an experienced dispatcher (10+ years) who will provide hands-on training and mentorship. This is a full-time, in-office role in a fast-paced environment.
Key Responsibilities:
Answer and manage a high volume of inbound calls with professionalism and courtesy
Communicate with customers to understand their service needs and schedule appointments
Dispatch technicians and trucks efficiently based on service area, workload, and priority
Learn and utilize ServiceTitan software (training provided)
Process customer payments and maintain accurate records
Support office operations, paperwork, and communication with field staff
Provide excellent customer service and represent the company with integrity and respect
Qualifications:
Previous experience in customer service, office administration, or dispatching preferred
Strong communication and organizational skills
Ability to multitask and stay calm in a fast-paced environment
Basic computer proficiency; experience with scheduling software a plus
Reliable, punctual, and professional demeanor
Willingness to learn and work as part of a team
Compensation & Benefits:
Salary: $50,000 - $60,000 annually (based on experience)
Pay Schedule: Paid weekly
Benefits: Health insurance, 401(k)
Time Off: 2 weeks paid vacation after the first year of employment
Bonuses: Eligible for performance-based spot bonuses
Project Manager Assistant / Administrative Assistant
Office manager job in Birmingham, AL
About Us
WEAVER LLC is a leading natural gas transmission pipeline construction company committed to integrity, safety, and excellence. We foster a family-oriented culture and value teamwork, reliability, and professionalism.
Position Overview
We are seeking a highly organized and proactive Project Manager Assistant / Administrative Assistant to support our project management team and ensure smooth day-to-day operations. This role is critical for coordinating administrative tasks, managing documentation, and assisting with project execution.
Key Responsibilities
Provide administrative support to Project Managers and leadership team.
Prepare and maintain project documentation, reports, and schedules.
Coordinate meetings, take minutes, and distribute action items.
Assist with procurement processes, vendor communication, and invoice tracking.
Maintain accurate records in project management systems and databases.
Handle correspondence, phone calls, and email communication professionally.
Support compliance with company policies, safety standards, and regulatory requirements.
Perform general office duties such as filing, scanning, and organizing documents.
Qualifications
Education: Associate's degree or higher preferred; equivalent experience accepted.
Experience: 2+ years in administrative or project support roles (construction or energy industry experience is a plus).
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and project management software.
Excellent written and verbal communication skills.
Ability to multitask and work under pressure in a fast-paced environment.
High attention to detail and problem-solving ability.
Preferred Skills
Knowledge of construction terminology and processes.
Familiarity with document control systems.
Experience supporting multiple stakeholders across projects.
Benefits
Competitive salary and benefits package.
Opportunities for professional growth and development.
Supportive, family-oriented work environment.
Office Manager
Office manager job in Hoover, AL
Benefits: * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off * Training & development At Floor Coverings International, we're more than just a flooring company-we're the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers' doors. With over 350,000 satisfied customers and an impressive 4.9-star rating, we take pride in delivering an exceptional experience.
Now, we're looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothly-from scheduling and marketing to financial management and customer relations.
Why You'll Love This Role:
Full-time position (40 hours per week)
Bonus opportunities for outstanding performance
No experience required! (1-3 years of office experience preferred)
Company convention trips (based on owner and local structure goals)
What You'll Do:
Marketing & Customer Relations
* Be the friendly face and voice of our company-build strong relationships with customers and ensure they have a seamless experience.
* Efficiently schedule appointments for our Design Associates.
* Follow up on open proposals and inquiries to drive customer engagement.
* Assist in planning and executing local marketing initiatives to grow the business.
* Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
* Keep the office organized, welcoming, and running smoothly.
Financials & Administration
* Maintain accurate financial records and update QuickBooks daily (experience preferred, but training provided!).
* Track and manage business-related expenses to ensure financial efficiency.
Project Coordination & Production
* Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
* Order materials and follow up on deliveries to keep projects on track.
* Schedule and coordinate job installations between customers and installers.
* Keep customers informed on project timelines, updates, and any changes.
* Ensure clear communication with installers, including confirming scope of work and compensation before each job.
* Update SalesForce daily with job progress and schedules (training provided!).
Growth & Development
* Attend weekly strategy meetings with the Owner.
* Work toward weekly and monthly business goals.
* Be open to learning and development opportunities to grow in your role.
* Make decisions and take action aligned with our core values and mission.
Who We're Looking For:
Strong communicator - especially over the phone!
Organized & detail-oriented - you thrive on keeping things running smoothly.
Multi-tasking pro - balancing different priorities is your strength.
QuickBooks experience is a plus (but we'll train the right person!).
Self-motivated - you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Apply today and be part of our success story!
Assistant Office Manager | Part-Time | University Club Alabama
Office manager job in Tuscaloosa, AL
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Assistant Office Manager supports the Office Manager with various duties, including A/R and A/P data entry, event settlements, member billing and member inquiries. This is a part time role -20-25 hours per week.
This role pays an hourly rate of $14.00-$16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 31, 2025.
About the Venue
University Club Alabama exists to support its Members in living their best lives-on and off campus. Whether we're providing pregame dining for Crimson Tide fans, offering meeting space for a university department event, or hosting a milestone celebration for a Member, our club is deeply integrated with the heartbeat of campus life and the Tuscaloosa community.
Responsibilities
Provide administrative/accounting support including A/P and A/R data entry, event reporting & ad-hoc projects as they arise.
Input and reconciliation of bank deposits, A/P and A/R activities.
Provide general office and clerical support, including supplies ordering and tracking.
Assist with event settlements/account transfers/check payments.
Provide support to the Office Manager in terms of month end, year end audit, annual reports.
Handle member billing questions in a timely manner.
Qualifications
2-year College diploma with exposure to accounting and/or payroll or equivalent experience
Understanding of accounting and financial reporting principles and practices.
Consistent and reliable attention to detail, accuracy, and validity.
Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines.
Ability to interact with a diverse spectrum of individuals calmly, professionally, and supportively.
Excellent organizational and time management skills.
Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently.
Ability to develop and maintain cooperative working relationships with company and business contacts.
Willingness to work a flexible schedule, when required to meet year end, payroll, or event obligations.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyOffice Manager II - Cardiology Clinic
Office manager job in Tuscaloosa, AL
Responsible for directing the daily operations of the cardiology practice and supervising the activities of all clinical and non-clinical staff supporting the practice. Incumbent has managerial responsibilities over multiple departments within the practice including outpatient clinic, office-based surgical lab, nuclear studies, and imaging.
Responsibilities
Responsible for keeping all aspects of a physician's practice functional - i.e., answering service, call schedule, supply inventories (office & medical), physician's licenses, medical record forms/documentation/confidentiality, patient information forms, call coverage, contract services, waste management, prescription services (manual & electronic), etc.
Develops departmental budget and operational goals and manages clinic operations to achieve set targets and goals.
Manages clinic productivity standards.
Collaborates with the Vice President, Director, and providers on identifying strategic opportunities for practice growth and new service offerings.
Ensures compliance with any accrediting agency standards related to any services offered by clinic (i.e. TJC, AAHC, ICAL, etc.)
Manages the overall operational performance and workflow for the practice including quality and operational metrics (e.g. appointment wait times, patient satisfaction, appointment volumes, etc.)
Guides clinic physicians on decisions affecting the practice through the use of data and benchmarks.
Interviews, selects, makes recommendation for hires, and retains employees
Ensures orientation and training for clinic employees
Participates in the positive discipline process in coordination with HR and upper management.
Develops staffing plans and manages resources effectively.
Responsible for clinic compliance requirements with all local, state, and federal regulations and laws
Approves payroll and is responsible for accurate payment of employees
Works with the billing department to ensure timely and accurate billing of services rendered. Ensures processes in place for clinic staff to collect appropriate insurance information, and obtain necessary authorizations for services.
Reviews invoices and statements of vendors and looks for opportunities to enhance the efficiency and profitability of the clinic.
Assist in day to day tasks as needed in the clinic/office to ensure delivery of quality patient care, and a safe and efficient working environment - including filling in the receptionist position - or any other position - as deemed necessary and qualified.
Maintain patient privacy in all matters including written medical records and computer records
Maintains Corporate Compliance, HIPAA, Security and Red Flag Alert Plans/Procedures/Staff Training for the clinic in alignment with the DCH Standards/Policies/Procedures
Manages front line operations of area of accountability related to meeting/exceeding departmental goals, 5 keys of excellence, DCH Mission and Vision.
DCH Standards:
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
Minimum of two (2) years' experience as a team leader/supervisor/manager of in a healthcare related environment required. Prior experience in cardiology services preferred.
Bachelor's degree in Healthcare, Business or related field preferred. Good interpersonal and public relations skills required. Valid driver's license and must have reliable transportation resources to travel to business-related meetings. Must be able to read, write legibly, speak and comprehend English.
WORKING CONDITIONS
Requires manual dexterity. Position is in an office setting requiring mostly sitting with some standing, reaching, bending, and stooping during the course of each day. Occasionally requires lifting up to 30 pounds from floor to shoulder level. May require use of footstool to reach top shelves. Position requires some light driving. The position includes possible exposure to human body fluids, disease, infection, lab chemicals, and hazard materials. The position requires good communication skills, involves contact either face to face, by email or over the phone with co-workers, physicians, and patients.
Physical presence onsite of essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.
Auto-ApplyManager- Administrative Operations - OBGYN, Reproductive Endocrinology and Infertility
Office manager job in Birmingham, AL
Work Schedule: Full Time, Monday - Friday, 8am - 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
To manage the daily operational and administrative functions of the complex Reproductive Endocrinology and Infertility (REI) division. To represent and speak on behalf of the Division Director with regard to administrative and financial matters. To establish and maintain clinical standards of care, management of staff and resources, and maintain compliance with all policies, procedures, and regulations. To facilitate communication, coordination, and collaboration among disciplines regarding planning and provision of high quality, cost-effective care.
Position Requirements:
EDUCATION AND EXPERIENCE:
Bachelor's degree in nursing, healthcare administration or a related healthcare field and five (5) years of related experience required. Master's degree Nursing, Health Care Management, Business or related health field strongly preferred. Work experience may not substitute for education requirement.
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Front Office Manager
Office manager job in Birmingham, AL
Who Are We?
RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Office Manager
JOB SUMMARY
Are you friendly and enjoy rolling out the red carpet to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Manager with us may be the job for you! Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members. The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc. with the ability to influence and provide positive resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a stay but an awesome experience! Think you"ve got what it takes?
JOB RESPONSIBILITIES
Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use
Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;
Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;
Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor “out of order†or “out of service†areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings
Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department
Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
Proficient in MS Word, Excel, PowerPoint
Data Entry, Database Management experience
INDUSTRY EXPERIENCE
Understanding of the hospitality industry (preferred)
Previous experience in the hospitality industry (preferred)
Previous experience as a Guest Services Manager
Bilingual communication skills (preferred)
REQUIRED SKILLS
Experience preparing team schedules according to business forecast and business need
Leadership experience with thorough follow- up
Must be flexible to work varied schedules
Excellent written and oral communication skills
Excellent organization skills
Must have the physical ability to walk, sit, and stand during scheduled shift
Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Information
SpringHill Suites
View all jobs at this company
Front Office Manager
Office manager job in Birmingham, AL
Holiday Inn Express & Suites Homewood/Birmingham is looking for one front office manager to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is self-driven, motivated, reliabe, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Must have at least 3+ years of experience as a Front Office Manager for a hotel with IHG, Hilton, or Marriott.
We are looking forward to hearing from you.
Front Office Manager
Office manager job in Birmingham, AL
Holiday Inn Express & Suites McCalla is looking for one front office manager to join our strong team. We are located at 4703 Bell Hill Rd. Our ideal candidate is self-driven, motivated, reliable, and has a minimum of 2 years experience working in a hotel.
Responsibilities
Supervises front office team members.
Reviews daily front office procedures and assures proper transmission of all necessary reporting to Management team.
Ensures proper training programs and procedures are in place in conjunction with the General Manager and according to company standards.
Responsible for proper administration of keys.
Responsible for knowing hotel emergency procedures.
Manages inventory and assists General Manager with budget control.
Inspects all departments daily.
Interviews and hires front desk employees following Company standards and procedures.
Conducts employee discipline with regard front desk personnel.
Ensures proper uniform standards are in place in department.
Accommodates guest special requests.
Responsible for knowing area attractions and services in order to accommodate guest's needs.
Responsible for knowing Holiday Inn Express services and amenities in order to accommodate guest's needs.
Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
Monitors tracking of leads and results. Follows up with General Manager to ensure that leads are actively managed and followed up on.
Takes ownership of sales when GM is not available.
17. Assists GM in maintaining accounts.
18. Responsible for helping coach, train and motivate all members of the in-hotel team on their roles.
19. Ensures team member attitudes of attentiveness in meeting guest's needs.
20. Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Preferred for candidates to have at least 3+ years of experience as a Front Office Manager for a hotel with IHG, Hilton, or Marriott.
We are looking forward to hearing from you!
Clinical Office Manager
Office manager job in Birmingham, AL
Our purpose is
Better Health
. Specializing in primary care for patients 65+ is our passion.
What's Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?
Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.
Responsibilities
Join Our Team!
Please review our open positions and apply for the role that sparks your passion and elevates your skills.
Position Objective:
The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members).
Responsibilities:
Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc.
Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members
Communicate with providers to ensure patient quality of care
Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians)
Lead daily clinic huddles and assign proactive outreach call efforts to other team members
Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner
Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments)
Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures
Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management
Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows
Participate in required team meetings and communicate updates and changes to physicians and staff
Ensure team calendar, spreadsheets, and whiteboards are current and accurate
Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships
Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact
Additional duties as assigned
Position Requirements/ Skills:
At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics)
Minimum of 1 year of leadership experience
CPR Certified preferred
Commitment to patient care and confidentiality
Strong oral and written communication skills
Ability to accurately read and write medical terminology
Knowledge of medical coding
Knowledge of HIPAA
Knowledge and understanding of OSHA and Biohazard guidelines
Basic computer skills, including familiarity with electronic medical records
Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Preferred Qualifications:
Bachelor's Degree in healthcare administration or related field preferred
Medical Assistant Certified, preferred
Prior medical assisting experience strongly preferred
Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures
Physical Requirements:
Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time
Must be able to lift and move patients and medical equipment as needed
Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a motor vehicle and have own means of transportation
Key Attributes/ Skills:
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Must be results-oriented with a focus on quality execution and delivery
Appreciation of cultural diversity and sensitivity toward target patient populations
Compensation & Benefits:
We offer a HIGHLY competitive compensation and comprehensive benefits package:
Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays
Pay Range USD $50,000.00 - USD $55,000.00 /Yr.
Auto-ApplyOffice Manager
Office manager job in Fairfield, AL
Office Manager/RN
Reports to: Director of Primary Care Services
The Office Manager handles the overall supervision of the daily operations of patient services in a single office. The Office Manager helps maintain a cooperative relationship with all staff at CMCF, fulfills responsibilities as outlined below and generally manages all daily office functions and duties performed.
Responsibilities and Duties:
Promt, regular attendance at the clinic.
Communicates daily with CNO regarding clinic operations, issues, human resources and patient satisfaction initiatives
Coordinates the basic administrative operations of the medical clinic including managing clinical and front office staff
Manages daily patient concerns and complaints and resolves patient satisfaction issues when possible; alerts CXO of patient concerns when appropriate and works with CXO to implement solutions for trends in patient complaints
Assists with data gathering and analysis for improving clinic operations and clinical quality
Manages latter portion of training for new medical assistants and receptionists
Performs employee reviews for direct reports at a minimum one time per year.
Identifies and reports facility maintenance issues
Assists with daily clinic schedules
Ensures that all equipment, supplies and medications are properly stocked, stored, and logged (as applicable) for the care of patients at clinic site. Coordinates with Inventory Clerk regarding clinic and office supplies.
Communicates with Community Development Coordinator regarding suggestions for advertising through various forms of media for the clinic
Monitors and approves time and attendance and paid time off for office staff
Manages the clinical team's daily workflow to achieve clinical disease management and prevention priorities, utilizing quality management tab in the EMR and delegating tasks as appropriate to care team members.
Communicates normal and abnormal lab results to patients and provides appropriate patient education and the treatment plan as outlined by the provider.
Triages patient phone calls for providers and helps with medication refills or other patient requests, directs the assessment of urgent patients who present to the clinic in person or via phone.
Assist providers in direct patient care including medication reconciliation, medication counseling, chronic disease counseling, preventative health maintenance measures, and coordination of care with referral physicians
Provides nursing care for patients per protocols and as directed by the provider such as: IV infusions, medication injections, wound care and dressing changes, assisting in procedures, and diabetes and other chronic disease patient education.
Monitors EMR “Needs followup” bucket and follow up with patients and / or referral centers / physicians as needed (i.e., reschedule patients with chronic diseases with missed appointments, following up results or consult notes from physician referrals, reschedule missed imaging or referral appointments).
Monitors clinical quality measures at the nursing staff level, identifying opportunities for improvement and helping to implement strategies accordingly.
Participates in regular supervision of nursing and medical assistant staff and leads team meetings with reports to the Medical Director of ways to improve patient flow, patient satisfaction, and clinical quality of care.
Coordinates periodic clinical training , i.e. in-services, for medical assistants
Manages process for results reporting to the State and other agencies as required by law or directive
Oversees clinical aspect of tracking/ensuring management of positive or abnormal results (mammograms, paps, STD, etc.) in cooperation with CRNP. Manages process for sending lab letters to patients for normal or abnormal labs and sending letters to patients who have no-showed for appointments
Manages and coordinates insurance annual physical appointments (Healthspring 360s, Blue advantage P2Q forms, etc)
Oversees chronic disease registries to ensure that all patients are receiving high quality chronic disease management with in-house provider visits.
Assists CNO in investigations of assigned clinical incident reports, including coordinating a root cause analysis as needed. After the investigation, responsibilities include working toward development of action plans and monitoring implementation and maintenance of the corrective actions at the nursing level.
Responsible for performing sterilization, as well as teaching and assessing competencies by staff to perform sterilization in compliance with protocols
Responsible for performing autoclave maintenance, as well as teaching and assessing competencies by staff to perform daily, weekly, monthly and quarterly maintenance in compliance with protocols
Responsible for performing high level disinfection, as well as teaching and assessing competencies by staff to perform high level disinfection in compliance with protocols
Qualifications:
Bachelor's degree from a 4 yr college or university, or at least 2 years experience in healthcare administration experience managing employees and HR issues
Experience in a medical clinic and / or FQHC
Person must be able to communicate well and professionally with staff, vendors, community partners, and patients
In offices that perform sterilization or high level disinfection, the office manager will complete training in either/both, as applicable, within 60 days of hire (or prior to the opening of the new office, if more than 60 days after hire)
Auto-ApplyOffice Manager
Office manager job in Birmingham, AL
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
At Floor Coverings International, were more than just a flooring companywere the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers doors. With over 350,000 satisfied customers and an impressive 4.9-star rating, we take pride in delivering an exceptional experience.
Now, were looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothlyfrom scheduling and marketing to financial management and customer relations.
Why Youll Love This Role:
Full-time position (40 hours per week)
Bonus opportunities for outstanding performance
No experience required! (1-3 years of office experience preferred)
Company convention trips (based on owner and local structure goals)
What Youll Do:
Marketing & Customer Relations
Be the friendly face and voice of our companybuild strong relationships with customers and ensure they have a seamless experience.
Efficiently schedule appointments for our Design Associates.
Follow up on open proposals and inquiries to drive customer engagement.
Assist in planning and executing local marketing initiatives to grow the business.
Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Keep the office organized, welcoming, and running smoothly.
Financials & Administration
Maintain accurate financial records and update QuickBooks daily (experience preferred, but training provided!).
Track and manage business-related expenses to ensure financial efficiency.
Project Coordination & Production
Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
Order materials and follow up on deliveries to keep projects on track.
Schedule and coordinate job installations between customers and installers.
Keep customers informed on project timelines, updates, and any changes.
Ensure clear communication with installers, including confirming scope of work and compensation before each job.
Update SalesForce daily with job progress and schedules (training provided!).
Growth & Development
Attend weekly strategy meetings with the Owner.
Work toward weekly and monthly business goals.
Be open to learning and development opportunities to grow in your role.
Make decisions and take action aligned with our core values and mission.
Who Were Looking For:
Strong communicator especially over the phone!
Organized & detail-oriented you thrive on keeping things running smoothly.
Multi-tasking pro balancing different priorities is your strength.
QuickBooks experience is a plus (but well train the right person!).
Self-motivated you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Apply today and be part of our success story!
Office Manager
Office manager job in Birmingham, AL
Benefits: * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off * Training & development At Floor Coverings International, we're more than just a flooring company-we're the #1 mobile flooring company in North America with nearly 300 locations across the U.S. and Canada. Our innovative shop-at-home model has transformed the industry, bringing top-quality flooring directly to customers' doors. With over 350,000 satisfied customers and an impressive 4.9-star rating, we take pride in delivering an exceptional experience.
Now, we're looking for a dedicated and detail-oriented Office Manager to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothly-from scheduling and marketing to financial management and customer relations.
Why You'll Love This Role:
Full-time position (40 hours per week)
Bonus opportunities for outstanding performance
No experience required! (1-3 years of office experience preferred)
Company convention trips (based on owner and local structure goals)
What You'll Do:
Marketing & Customer Relations
* Be the friendly face and voice of our company-build strong relationships with customers and ensure they have a seamless experience.
* Efficiently schedule appointments for our Design Associates.
* Follow up on open proposals and inquiries to drive customer engagement.
* Assist in planning and executing local marketing initiatives to grow the business.
* Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
* Keep the office organized, welcoming, and running smoothly.
Financials & Administration
* Maintain accurate financial records and update QuickBooks daily (experience preferred, but training provided!).
* Track and manage business-related expenses to ensure financial efficiency.
Project Coordination & Production
* Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
* Order materials and follow up on deliveries to keep projects on track.
* Schedule and coordinate job installations between customers and installers.
* Keep customers informed on project timelines, updates, and any changes.
* Ensure clear communication with installers, including confirming scope of work and compensation before each job.
* Update SalesForce daily with job progress and schedules (training provided!).
Growth & Development
* Attend weekly strategy meetings with the Owner.
* Work toward weekly and monthly business goals.
* Be open to learning and development opportunities to grow in your role.
* Make decisions and take action aligned with our core values and mission.
Who We're Looking For:
Strong communicator - especially over the phone!
Organized & detail-oriented - you thrive on keeping things running smoothly.
Multi-tasking pro - balancing different priorities is your strength.
QuickBooks experience is a plus (but we'll train the right person!).
Self-motivated - you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Apply today and be part of our success story!
Compensation: $45,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Office Manager
Office manager job in Jasper, AL
Job Description
Grey Wolf Automotive Group is looking for an experienced and highly organized Automotive Office Manager to lead our dealership's administrative and accounting operations. This leadership role is essential to the smooth and profitable operation of our store. If you're a detail-oriented, proactive professional with strong dealership accounting knowledge, we want to hear from you!
Key Responsibilities:
Oversee daily operations of the dealership's accounting office
Supervise and support office staff including billing clerks, title clerks, and administrative personnel
Ensure accurate and timely processing of vehicle deals, titles, payoffs, and accounting schedules
Prepare and manage monthly financial statements in collaboration with the General Manager and Controller
Reconcile general ledger accounts and maintain accurate financial records
Monitor and manage cash flow, bank deposits, and dealership receivables/payables
Ensure compliance with all internal policies and manufacturer requirements
Collaborate with department managers to resolve discrepancies and improve processes
Lead month-end and year-end closing procedures
Handle HR tasks including on-boarding paperwork, timekeeping, and benefits coordination (as needed)
Maintain confidentiality of sensitive financial and personnel information
Requirements:
3+ years of experience in automotive dealership office management or accounting
Strong understanding of dealership financial operations, including AutoSoft or Reynolds & Reynolds
Excellent leadership, communication, and organizational skills
Ability to work independently and manage multiple priorities
Proficient in Microsoft Office Suite (especially Excel)
High level of attention to detail and problem-solving ability
Valid driver's license and ability to pass a background check and drug screening
Travel
What We Offer:
Competitive salary based on experience
Performance-based bonuses
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Supportive leadership and a team-oriented environment
Office Manager
Office manager job in Jasper, AL
Grey Wolf Automotive Group is looking for an experienced and highly organized Automotive Office Manager to lead our dealership's administrative and accounting operations. This leadership role is essential to the smooth and profitable operation of our store. If you're a detail-oriented, proactive professional with strong dealership accounting knowledge, we want to hear from you!
Key Responsibilities:
Oversee daily operations of the dealership's accounting office
Supervise and support office staff including billing clerks, title clerks, and administrative personnel
Ensure accurate and timely processing of vehicle deals, titles, payoffs, and accounting schedules
Prepare and manage monthly financial statements in collaboration with the General Manager and Controller
Reconcile general ledger accounts and maintain accurate financial records
Monitor and manage cash flow, bank deposits, and dealership receivables/payables
Ensure compliance with all internal policies and manufacturer requirements
Collaborate with department managers to resolve discrepancies and improve processes
Lead month-end and year-end closing procedures
Handle HR tasks including on-boarding paperwork, timekeeping, and benefits coordination (as needed)
Maintain confidentiality of sensitive financial and personnel information
Requirements:
3+ years of experience in automotive dealership office management or accounting
Strong understanding of dealership financial operations, including AutoSoft or Reynolds & Reynolds
Excellent leadership, communication, and organizational skills
Ability to work independently and manage multiple priorities
Proficient in Microsoft Office Suite (especially Excel)
High level of attention to detail and problem-solving ability
Valid driver's license and ability to pass a background check and drug screening
Travel
What We Offer:
Competitive salary based on experience
Performance-based bonuses
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Supportive leadership and a team-oriented environment
Auto-ApplyOffice Manager
Office manager job in Vestavia Hills, AL
DirectHire
Job Title: Office Manager (Hybrid Operations & Marketing Support) Employment Type: Full-Time
Pay: $40,000
Talent Trak's client is seeking a full-time Office Manager to support both daily office operations and strategic marketing initiatives. This unique hybrid role blends administrative excellence with creative collaboration, making it ideal for someone who enjoys being the organizational heartbeat of an office while also contributing to marketing and growth strategies.
In this position, you will manage essential front-office responsibilities-such as answering phones, scheduling meetings, and maintaining a professional office environment-while also working closely with an external marketing firm to help execute campaigns, provide ideas, and explore new ways to reach potential clients.
No prior marketing experience is required. The ideal candidate is a proactive self-starter who is eager to learn, comfortable using AI tools (such as ChatGPT), and ready to contribute to both operational efficiency and brand growth.
Key Responsibilities
Office & Administrative Support
Answer and route incoming calls in a warm, professional manner.
Greet guests and manage scheduling for advisors and the leadership team.
Sort and distribute mail and manage general email inquiries.
Order office supplies and ensure smooth day-to-day operations.
Provide support for internal team events and client meetings.
Assist operations and client service teams with client requests.
Maintain a tidy and welcoming office environment, including lobby, conference room, and supply areas.
Marketing & Growth Support
Serve as the primary liaison to the external marketing firm.
Coordinate implementation of marketing recommendations and action items.
Research tools, platforms, and trends to support marketing and growth goals.
Use AI tools (e.g., ChatGPT) to brainstorm campaign ideas, draft content, or support creative planning.
Assist with light editing and formatting of email newsletters or website content (no heavy writing or design required).
Track leads and follow-up activities from campaigns or referrals and recommend improvements.
Other Duties
Perform additional tasks as assigned to support office operations and company objectives.
Minimum Qualifications
Familiarity with marketing automation platforms and performance marketing techniques is highly desirable.
Eager learner with a positive, proactive attitude.
Ability to work independently while successfully managing multiple tasks.
Proficiency in Microsoft Office, Outlook, and AI tools like ChatGPT.
Creative thinker with the initiative to contribute new ideas.
Excellent organizational and time-management skills.
Strong verbal and written communication skills, with the ability to interact effectively with team members, clients, and partners.
Skilled in operating standard office equipment (computer, copier, fax, etc.).
Bachelor's degree or equivalent professional experience preferred, but not required.
Must reside within a commutable distance to Birmingham, Alabama.
Front Office Manager
Office manager job in Fultondale, AL
Mansa Hospitality in Fultondale, AL is looking for one Front Desk Manager to join our 20 person strong team. We are located on 1701 Main Street. Our ideal candidate is attentive, punctual, hard-working, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front Office Manager with IHG, Hilton, or Marriott
We are looking forward to reading your application.
Front Office Manager
Office manager job in Birmingham, AL
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
Professional Experience
Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field
Management Experience
Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk
Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction
Motivate, coach counsel and discipline all team members according to hotel standards
Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
Computer Experience
Proficiency in:
Microsoft Word
Excel
Powerpoint
Data entry
Database management systems
Hotel Experience
Maximize room revenue and occupancy by reviewing status daily
Ability to analyze variances, monitor credit report and maintain close observation of daily house count
Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy
Ensure no-show revenue is maximized through consistent and accurate billing
Ability to perform all jobs within the Front Desk and PBX Departments, when needed
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use
Assist in preparation of revenue and occupancy forecasts
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
Maintain constant communication with Housekeeping and General Manager
Maintain lobby and front desk presence during peak hours and as needed
Manage and organize large turn days (including guest check-ins and check-outs)
Maintain safety deposit boxes per established standards
Monitor out-to-order, out-of-service, and discrepant and showrooms
Manage sell out opportunities; review arrivals report, and check on rooms inventory
Ensure correct and accurate cash handling at the Front Desk
Be familiar with all brand specific programs and the procedures for each
Ensure that team members are knowledgeable in understanding and implementing the programs
Establish and maintain key control system
Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff
Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings
Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program
Control department expenses to achieve budgeted profit
Have a working knowledge of night audit responsibilities and procedures
Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction
Be willing to cover shifts at a moments notice when an associate calls in on his/her team
Emotional Intelligence
Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
Engage every guest in conversation and recognition
Resolve any guest issue immediately
Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
Ability to anticipate guests' needs
Embraces and respects diversity and multicultural environment
Skills
Excellent communication; orally and written
Education
Background screening for previous criminal history
Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
At least 2 years of higher education (beyond high school or G.E.D.)
Strengths
Mathematical; statistical
Social
Speaks in guests' preferred language
Hotel is a smoke-free property
Creativity
Organizational
Administrative
Sales
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
View all jobs at this company
Office Manager
Office manager job in Fairfield, AL
Office Manager/RN Reports to: Director of Primary Care Services The Office Manager handles the overall supervision of the daily operations of patient services in a single office. The Office Manager helps maintain a cooperative relationship with all staff at CMCF, fulfills responsibilities as outlined below and generally manages all daily office functions and duties performed.
Responsibilities and Duties:
* Promt, regular attendance at the clinic.
* Communicates daily with CNO regarding clinic operations, issues, human resources and patient satisfaction initiatives
* Coordinates the basic administrative operations of the medical clinic including managing clinical and front office staff
* Manages daily patient concerns and complaints and resolves patient satisfaction issues when possible; alerts CXO of patient concerns when appropriate and works with CXO to implement solutions for trends in patient complaints
* Assists with data gathering and analysis for improving clinic operations and clinical quality
* Manages latter portion of training for new medical assistants and receptionists
* Performs employee reviews for direct reports at a minimum one time per year.
* Identifies and reports facility maintenance issues
* Assists with daily clinic schedules
* Ensures that all equipment, supplies and medications are properly stocked, stored, and logged (as applicable) for the care of patients at clinic site. Coordinates with Inventory Clerk regarding clinic and office supplies.
* Communicates with Community Development Coordinator regarding suggestions for advertising through various forms of media for the clinic
* Monitors and approves time and attendance and paid time off for office staff
* Manages the clinical team's daily workflow to achieve clinical disease management and prevention priorities, utilizing quality management tab in the EMR and delegating tasks as appropriate to care team members.
* Communicates normal and abnormal lab results to patients and provides appropriate patient education and the treatment plan as outlined by the provider.
* Triages patient phone calls for providers and helps with medication refills or other patient requests, directs the assessment of urgent patients who present to the clinic in person or via phone.
* Assist providers in direct patient care including medication reconciliation, medication counseling, chronic disease counseling, preventative health maintenance measures, and coordination of care with referral physicians
* Provides nursing care for patients per protocols and as directed by the provider such as: IV infusions, medication injections, wound care and dressing changes, assisting in procedures, and diabetes and other chronic disease patient education.
* Monitors EMR "Needs followup" bucket and follow up with patients and / or referral centers / physicians as needed (i.e., reschedule patients with chronic diseases with missed appointments, following up results or consult notes from physician referrals, reschedule missed imaging or referral appointments).
* Monitors clinical quality measures at the nursing staff level, identifying opportunities for improvement and helping to implement strategies accordingly.
* Participates in regular supervision of nursing and medical assistant staff and leads team meetings with reports to the Medical Director of ways to improve patient flow, patient satisfaction, and clinical quality of care.
* Coordinates periodic clinical training , i.e. in-services, for medical assistants
* Manages process for results reporting to the State and other agencies as required by law or directive
* Oversees clinical aspect of tracking/ensuring management of positive or abnormal results (mammograms, paps, STD, etc.) in cooperation with CRNP. Manages process for sending lab letters to patients for normal or abnormal labs and sending letters to patients who have no-showed for appointments
* Manages and coordinates insurance annual physical appointments (Healthspring 360s, Blue advantage P2Q forms, etc)
* Oversees chronic disease registries to ensure that all patients are receiving high quality chronic disease management with in-house provider visits.
* Assists CNO in investigations of assigned clinical incident reports, including coordinating a root cause analysis as needed. After the investigation, responsibilities include working toward development of action plans and monitoring implementation and maintenance of the corrective actions at the nursing level.
* Responsible for performing sterilization, as well as teaching and assessing competencies by staff to perform sterilization in compliance with protocols
* Responsible for performing autoclave maintenance, as well as teaching and assessing competencies by staff to perform daily, weekly, monthly and quarterly maintenance in compliance with protocols
* Responsible for performing high level disinfection, as well as teaching and assessing competencies by staff to perform high level disinfection in compliance with protocols
Qualifications:
* Bachelor's degree from a 4 yr college or university, or at least 2 years experience in healthcare administration experience managing employees and HR issues
* Experience in a medical clinic and / or FQHC
* Person must be able to communicate well and professionally with staff, vendors, community partners, and patients
* In offices that perform sterilization or high level disinfection, the office manager will complete training in either/both, as applicable, within 60 days of hire (or prior to the opening of the new office, if more than 60 days after hire)
Front Office Manager at HIEX-Fultondale
Office manager job in Fultondale, AL
Job Description
Mansa Hospitality in Fultondale, AL is looking for one Front Desk Manager to join our 20 person strong team. We are located on 1701 Main Street. Our ideal candidate is attentive, punctual, hard-working, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front Office Manager with IHG, Hilton, or Marriott
We are looking forward to reading your application.
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