Associate Direct Support Manager
Office manager job in Norwich, CT
Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list - you'll LOVE working with a team that puts people first. We're looking for an Associate Direct Support Manager to join our team! The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Responsibilities include coordinating activities, documenting the progress of the people we serve, maintaining the facility, and preparing meals. Who will love this job: An advocate - you will stop at nothing to make sure people have the tools necessary for success and are passionate about working as an individual contributor on a team that's driving towards a common goal A collaborator - you naturally draw people together while remaining calm and focused, even in emotionally charged situations. A motivator - you get teams and partners excited about key initiatives A teacher - you have a knack for explaining processes and work well with a variety of internal teams What YOU'LL Do: Monitor the health and safety of all the individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements. Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals with all activities of daily living and scheduling staff. Perform miscellaneous duties such as covering staff shortages, administering medications, participating in individual program planning teams. Assist in planning and preparation of meals and snacks ensuring diet orders and kitchen sanitation procedures are followed. Support the people served to identify and achieve the personal outcomes important to them. Maintain detailed documentation of activities and developmental progress. Intervene when aggressive and/or inappropriate behavior occurs, implementing behavior programs and strategies where appropriate Maintain accurate electronic documentation, including activity records and developmental progress of people served. Handle house petty cash and individual finances, including purchasing groceries or supplies as needed. Oversee the maintenance of the residential facilities and transportation vehicles. What YOU'LL Get: Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind. Education Assistance to further your education or develop your career Health, Dental, Vision, Prescription options available Professional & Personal Development Opportunities 403b Retirement Plan Schedule: Tues 2p-11p, Weds and Thurs 12p-9p, Sat 8a-9p Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. What YOU'LL Need: High school diploma or equivalent. Position requires certification in medication administration, CPR and first aid - can obtain after hire Minimum of one year experience working in related field5c143e31-5e48-4549-b638-05792d185386
Office Manager, Plant Administration
Office manager job in Putnam, CT
From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
With direction from the Plant Manager, the position manages and will have a strong focus in the administrative functions for production cost analysis, payroll, accounts payable and receivable, and HR monthly financial statements. Position also is customer service, purchasing, shipping, planning, and other plant administrative functions.
Primary Responsibilities:
* Develop and maintain safety program for administrative employees. Ensure compliance with plant safety rules.
* Preparing analyses and reports in accounts payable, accounts receivable, payroll, inventory, month end closing as scheduled or requested on a daily, weekly, and monthly basis.
* Seek, create and/or modify programs and reports to improve efficiencies in various administrative tasks. Implement new procedures as required by corporate or division staff.
* Prepare, consolidate, and reconcile financial reports for month end closing. Coordinate plant physical inventory. Provide support for cost reduction teams.
* Build and maintain productive employee relationships, driving employee satisfaction. Provide direction, training, and development as needed. Provide coaching, counseling, or discipline as needed. Report disciplinary action to Site Manager. Address employee concerns and issues.
* Coordinate purchasing, customer service, shipping, and similar functions, as required, to meet customer demands, to manage overtime, to minimize inventory, and to reduce costs.
* Drive productivity and quality initiatives through administrative functions as appropriate.
* Closing account balances; accounting transactions
* Analysis & reporting of cost & production variances
* Materials & supplies ordering patterns
This position is onsite at our Putnam, CT Plant location.
Knowledge & Skills Required:
Manufacturing/Supply Chain
Knowledge of accounting
Payroll
Sense of urgency
Customer service experience
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
* Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
* 401(k) retirement plan with company match
* Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
* Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
* Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
* Tuition reimbursement
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
Auto-ApplyOffice Manager
Office manager job in Warwick, RI
Job DescriptionWe are recruiting on behalf of a reputable organization looking to expand its business in the Rhode Island market! Our client is seeking an experienced Office Manager to support daily operations and serve as a key organizational resource for a growing company. This role is ideal for a detail-oriented professional who enjoys overseeing office operations, coordinating vendors, and keeping processes running smoothly.
Company & Job Highlights:
Full-time, permanent opportunity
Salary range of $50,000-$55,000 annually
Hands-on role with broad responsibility and visibility
Collaborative office environment with varied day-to-day tasks
Opportunity to work closely with leadership and impact office efficiency
Stable organization with established operations and systems
Responsibilities of the Office Manager:
Oversee daily office operations to ensure an organized, efficient, and professional work environment
Manage office supply procurement, inventory tracking, and vendor relationships
Maintain accurate records related to inventory, documentation, and office expenses
Prepare and process documentation related to goods, deliveries, and internal reporting
Coordinate courier services, shipments, and delivery logistics
Supervise third-party service providers, including cleaning, IT support, and maintenance vendors
Monitor the condition of office furniture, equipment, and facilities; coordinate repairs and servicing as needed
Organize meetings, business travel, internal meetings, and corporate events
Support inventory audits and ensure accurate stock records
Handle incoming and outgoing correspondence and document flow
Assist leadership with expense tracking, budget monitoring, reporting, and special projects
Serve as a professional point of contact for visitors, partners, and clients
Qualifications of the Office Manager:
Associate's degree or higher preferred
Prior experience in office management, administrative operations, or facilities coordination
Strong organizational skills with close attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Professional written and verbal communication skills
Experience coordinating vendors, service providers, and internal teams
Knowledge of inventory tracking, documentation, and basic reporting
Strong problem-solving and conflict-resolution abilities
High level of discretion and professionalism
Proficiency with Microsoft Office (Word, Excel, Outlook)
Comfort working with inventory systems, internal databases, and office technology
Ability to quickly learn new platforms and systems
Submit your comprehensive resume today for immediate, confidential consideration!
Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request.
Join a Top Workplace in Rhode Island!
Recognized as one of The Providence Journal's Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching: To help you with resumes, interviews, and career planning.
Referral Program: That rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, and Weekly Pay.
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.Ready to take the next step in your career?
Apply today and experience why we've been voted a Top Workplace in Rhode Island! Contact us today at (401) 331-2311 to find your perfect job match!
Ind123
Dental Office Manager
Office manager job in Westborough, MA
Sign-On Bonus $5,000!
Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.
Overview
The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.
Duties/Responsibilities
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding).
Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Required Skills/Abilities
Working knowledge of practice management software.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Exhibit outstanding customer service.
Education and Experience
Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred.
Experience in leadership positions, managing and training new and existing employees.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
Benefits for Part-Time Employees*
PTO, paid holidays, office closure days
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And Many More!
*Benefits subject to change and eligibility
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
#sdmlo
Auto-ApplyDental Office Manager
Office manager job in Worcester, MA
The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyDental Office Manager
Office manager job in Brookline, MA
This is a Full-Time Dental Office Manager role.
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
Auto-ApplyDental Office Manager
Office manager job in Natick, MA
We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice.
To be successful you should exhibit the following traits:
Value hard work and be motivated, ambitious and reliable.
Appreciate the value of teamwork and the contributions of each team member.
Be compassionate and caring in your interactions with both patients and staff.
Endeavor to do the right thing in every situation.
Responsibilities Include but Not Limited To:
Manage all financial aspects of the practice to ensure profitability
Manage patient schedules to ensure productivity
Manage employee relations in the practice
Manage accounts receivables to include patient and insurance
Lead weekly and monthly meetings
Participate in monthly financial reviews
Supervise and appoint staff
Take care of marketing and public relations
Ensure procedures and policies are adhered to
Dental Office Manager
Office manager job in Worcester, MA
Job Description
We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We're not just looking for someone to handle the day-to-day - we're looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.
Experience as a Dental Office Manager is required.
Responsibilities: General supervision of all other business aspects of the practice, including but not limited to:
Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule
Oversee future treatments and collections of past due accounts
Respond to patient, staff and doctor inquiries efficiently
Ensure quality dental care and resolve patient issues according to policies and regulations
Track new patient calls and referral sources.
Assist with practice-building and public relations efforts
Recruit, train, and manage office staff to meet operational needs
Create staff schedules and ensure performance standards are met
Monitor the office budget and oversee supply purchases and operational expenses
Handle administrative tasks, including deposits, revenue posting, and payroll.
Oversee marketing and promotion campaigns
Coordinate with clinical staff on scheduled and unscheduled treatments
Write reports and analyze management data
Manage insurance claims and patient billing, including follow-ups on overdue accounts
Prepare reports on outstanding accounts receivable
If you're a natural leader who leads by example - balancing compassion with accountability - and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!
Full-Time Benefits:
Health Insurance enrollment on your first day
Vacation Time
Paid Holidays
Paid Sick time
Dental and Orthodontic Discounts
401K Retirement Plan
Skills:
General Practice
Benefits:
Medical
Dental
Vision
401k
PTO
Compensation:
$56,000-$67,000/hour
PJR Construction - Construction Office & Operations Manager
Office manager job in Portsmouth, RI
THE BLUEPRINT
At its heart, PJR is family-owned and crew-driven. We manage construction and properties with a straightforward approach: do great work, help each other, and keep things uncomplicated. Peter built this company; Eric is guiding its next chapter. Right now we're modernizing - moving off paper, upgrading systems, and investing in tools that boost efficiency and sustainability for both clients and our team.
Culture-wise, we're close. Camaraderie is central - from boat outings and Topgolf to casual barbecues, we make time to connect. Our crew shows up, takes initiative, and solves problems together. We value adaptability, responsiveness, and people who pitch in. If you want to work where expectations are clear, help is real, and the team feels like family, you'll fit right in.
THE CRAFTSMAN
You've got the battle scars of an Office Manager, the instincts and experience of an Operations Lead, with the guts to start where you need to, knowing you're headed for the top.
Day one? You'll answer phones, chase down timesheets, and keep the transitioning systems and processes from spilling into the hallways. A year from now? You'll be the one who built and streamlined the systems, enforced the processes, and dragged us (sometimes kicking and screaming) into the digital age.
This role is not for the faint of heart. You'll need confidence, curiosity, a thick skin, and a natural authority to hold your ground with construction types who sometimes need to be wrangled. If you're proactive, tech-savvy, and want to slay what's in front of you, this is your chance to grow into the Ops Lead we need.
We have time for people who take initiative, solve problems, and enjoy being part of something that's growing. If you're adaptable, proactive, and not afraid of a little challenge, we'd love for you to apply.
THE SPECS
Serve as the bridge between office, field crews, PMs, and clients to keep communication and logistics aligned
Run daily office administration: visitors, mail, calls, calendars, and meetings
Create, document, and enforce SOPs/policies; improve workflows and drive adoption
Lead compliance tracking: licenses, permits, certifications (maintain renewal calendar)
Manage vendors: onboard (W-9/COI), track expirations/terms, and handle ordering & service of supplies/equipment
Maintain and support project documents as requested
Support JobTread (or similar): ensure daily logs/photos; help roll out time tracking for field team
Support HR & office standards: training/certification expirations, office aesthetics, cleanliness, and safety; plan occasional team-building events
Assist with accounts payable: Follow-through on approval process
Assist property maintenance organization: log tenant requests, dispatch approved trades, track to completion; maintain a simple “Properties Dashboard” and share daily/weekly summaries with leadership
THE TOOLBELT
Required
4-6 years in office/operations roles
MS Office and/or Google Workspace proficiency (3+ years)
Comfortable with job/field software and time-tracking tools
Clear, concise communication; able to prioritize, follow up, and hold boundaries while staying professional, polite, and approachable
Strong organizational and time management skills, as well as the ability to multi-task across competing deadlines
Preferred
8+ years in office/operations roles; construction admin strongly preferred
Bachelor's degree in Business, Management, or Operations & Supply Chain Management (or equivalent experience)
3+ years Project coordination supporting owner/field supervisors
JobTread / Procore / BuilderTrend or similar: 2+ years
Accounts Payable support
We're willing to train on the following, but bonus points for experience with:
QuickBooks Online (QBO): 1+ year
Hands-on Accounts Payable ownership experience (vendor setup, coding, weekly check runs, aging, and basic reporting) a plus
THE DRAW PLAN
$65,000-$80,000 annual base salary (DOE)
401(k) with 3% match
Comprehensive medical, dental, and vision coverage options with shared employer contribution
Paid time off: 40 hours vacation + 16 hours sick + 6 paid holidays
Team-building events, including birthday celebrations, holiday parties, etc.
Professional Development Training after 1 year
If you're not exactly qualified for this position, please feel free to complete this application anyway. Doing so will help us keep you in mind for future opportunities that align with your skill set and experience. We assess our applicants based on the entire package of who you are, not just the contents of your resume.
Medical Office Manager
Office manager job in Shrewsbury, MA
About the role
As an Office Manager at Skin Dermatology, you will play a critical role in ensuring the smooth and efficient operations of our thriving dermatology practice. You will lead a dedicated team of healthcare professionals, collaborating closely to deliver exceptional patient experiences. This position offers the opportunity to contribute to a fast-paced, dynamic environment that values innovation, teamwork, and patient-centered care.
What You'll Do
Leadership and Team Management: Oversee day-to-day office operations, providing leadership and guidance to administrative and clinical staff to ensure seamless workflows and high team morale.
Patient Experience: Maintain and enhance a culture of exceptional patient care by optimizing appointment scheduling, ensuring prompt follow-up, and addressing patient concerns with empathy and efficiency.
Operational Oversight: Manage office schedules, staffing, and supplies to ensure efficiency and compliance with practice policies. Monitor KPIs and implement strategies to meet organizational goals.
Financial Management: Oversee billing, coding, and insurance processes, ensuring accuracy and compliance. Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
Compliance and Training: Ensure adherence to HIPAA, OSHA, and other regulatory requirements. Facilitate ongoing staff training and development to promote professional growth and compliance.
Collaboration: Work closely with providers, medical assistants, and administrative team to foster a collaborative environment that supports the delivery of comprehensive medical, surgical, and cosmetic dermatology services.
Qualifications
Education:
Bachelor's Degree (Preferred) in Business Administration, Healthcare Administration, or a related field.
Associate's Degree (Minimum Requirement) with a Focus in Medical Office Administration, Healthcare Management, or a related discipline.
While a degree is often preferred, significant experience, additional certifications and/or training in medical office management or leadership roles in healthcare may substitute for formal education in some cases.
Experience:
Proven experience in medical office management, preferably in dermatology or a similar specialty.
Strong understanding of healthcare operations, including scheduling, billing, and insurance processes.
Experience leading teams and driving organizational success through leadership and operational expertise.
Skills
Exceptional organizational and multitasking abilities in a fast-paced setting.
Strong interpersonal and communication skills, with the ability to build relationships across teams and with patients.
Proficiency in electronic health records (EHR) systems and medical practice management software.
Attributes
A commitment to patient-centered care and a passion for fostering a positive patient experience.
Detail-oriented, proactive, and adaptable with a problem-solving mindset.
Leadership that inspires trust, accountability, and professional growth in team members.
If you're passionate about making a difference in patient care, there's a place for you at Skin Dermatology. Join us today!
Office Manager
Office manager job in Quincy, MA
The Office Manager is highly organized and detail-oriented with strong multitasking skills. The office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams. Responsibilities
Perform clerical, administrative, and secretarial responsibilities
Coordinate staff activities to ensure maximum efficiency
Maintain a safe and secure working environment
Design and implement filing systems
Ensure filing systems are maintained and current
Establish and monitor procedures for record-keeping
Ensure security, integrity, and confidentiality of data
Oversee adherence to office policies and procedures
Analyze and monitor internal processes
Implement procedural and policy changes to improve operational efficiency
Coordinate schedules, appointments, and bookings
Monitor and maintain office supplies inventory
Review and approve office supply acquisitions
Qualifications
Excellent planning and organizational skills with strong attention to detail
Must have the ability to multitask and prioritize
Ability to prioritize multiple projects and adjust workload accordingly; time management critical
Must possess the ability to delegate authority and responsibility
Ability to maintain a high level of confidentiality
Ability to act and operate independently to accomplish objectives and the ability to work within a team
Exceptional problem solving, analysis, and assessment with the ability to make good business decisions
Excellent communication and interpersonal skills with the ability to foster effective working relationships
High level of professionalism
Highest level of integrity
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
Auto-ApplyHospital Office Manager
Office manager job in Needham, MA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$23.00 - $37.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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Office Manager
Office manager job in Groton, CT
: Office Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an Office Manager to ensure the successful day to day operations of the office and the team.
They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation.
This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems.
The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions.
Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes
Job Requirement:Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
Front Office Manager
Office manager job in Mystic, CT
The Front Office Manager is responsible for assisting the Director of Operations while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Always maintain a friendly and warm demeanor.
Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Be aware of all rates, packages, and promotions currently offered
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Answer all guest inquiries in a timely and professional nature.
Assist in training and cross training of new hires and current employees on a regular basis.
Attend meetings/training as required by management.
Qualifications
High School diploma or equivalent required.
At least 2 years of hotel/hospitality experience preferred.
Previous hotel supervisory responsibility preferred
Ability to stand during entire shift.
Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to work a flexible schedule that includes weekends and holidays.
Benefits
Health and dental insurance available after 60 days of employment.
401k with company match after 1 year of employment.
Paid time off.
Go Hilton Team Member travel discount program.
Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyOffice Manager- Home Healthcare
Office manager job in Worcester, MA
This is a full-time salaried position with benefits. Omama Home Healthcare provides health services, Skilled and Non- skilled to adults and Elderly with Home support. Omama Home Healthcare also Provides Health care Staffing needs for Health facilities who needs staffing needs as well as Non-Medical Transportation Services. We are looking to hire an experienced, self-directed full-time Office Manger to join our team. The qualified Office Manager will be responsible for supporting the HR with the day-to-day Human Resources Operations and for overseeing the general administrative duties of the administrative team and all on field staff with their day-to-day needs. 1. Responsibilities:
. Working knowledge of office equipment, like printers, Phones etc.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Overall Managing Day to day office activities.
. Ability to prioritize work.
. Good written and verbal communication skills
. Manage clients and employees to ensures that, they receive the best in customer care and Services. · Answers the phones in a timely manner and directs calls to appropriate team member. · Manages meeting room schedules. · Coordinates supply orders for both staff and client . Follows up to ensure that overall facility is maintained in a safe and functional manner. · Updates and maintains applicant tracking system. · Manage with new applicant and scheduling of interviews, weekly follow up with new hires on credentialing process. · Conduct new hire training and orientation. · Manage employee record keeping. · Manage the planning and implementing employee recognition activities. · Maintains strict confidentiality. · Other duties as needed. . Assist with customer satisfaction by teaming up the care coordination to make sure clients are getting the best of care. . Making Sure authorizations, Doctors Orders are being signed and faxed to the office. 2. Requirements· Ability to plan, organize and meet strict timelines. · Must be detail oriented.
· Ability to manage several projects and tasks simultaneously.
· Excellent interpersonal, organizational, planning and project management skills.
· Excellent verbal and written communication skills. • Interview, hire, and orient reliable and compassionate caregivers and clinical staff • Functions as primary support for daily EVV and payroll functions Training and career development • High School or GED Equivalent or Associate degree . Compensation & Benefits: Training and career development • · Competitive pay (Biweekly) . Education support benefits . Paid time off . Bilingual (English and Spanish speaking Preferred) . Full-Time Position 3. Experience: .1-4 years with Home Health Care Knowledge
Office Manager
Office manager job in Stoughton, MA
Apply now " Tradebe Site: Tradebe Stoughton Department: Operations Business Line: Environmental Services & Global Functions Office Manager Description: Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.
What will you do? Make an impact!
As an Office Manager, you'll be at the heart of our processing operations, keeping the office organized, accurate, and efficient. You'll play a key role in ensuring documentation, reporting, and compliance processes run smoothly while supporting and coordinating with employees across departments. This is a great opportunity for someone who enjoys creating structure, solving problems, and helping a team succeed in a fast-paced, regulated environment.
Key Job Responsibilities
Administrative & Documentation Management
* Maintain accurate SAP container inventory to support processing operations
* Check and enter manifest paperwork, verifying DOT descriptions, RCRA codes, and other details; send electronic manifests to the state weekly
* Organize and maintain waste shipment files, both digital and physical
* Mail TSDF-signed waste manifests back to generators and scan/upload billing documents to EPA/E-manifest system
* Sign manifest paperwork to facilitate truck releases and distribute copies to relevant parties
Compliance & Reporting
* Complete and verify accuracy of daily reports, including inventory tracking, SOPs, notification systems, and office supplies templates
* Work to resolve non-conforming material and communicate issues to production, maintenance, customer service, or sales for resolution
* Support budget tracking and ensure financial efficiency
Team Support & Engagement
* Review and approve employee timecards for accuracy and policy compliance
* Keep training documents current for all positions within your reporting structure
* Serve as point of contact for new hires, including onboarding, training set-up, and orientation
* Lead employee engagement and community engagement initiatives
Do you have what it takes?
* Bachelor's degree in Business Administration, Management, or related field (preferred)
* Minimum of 2 years of supervisory or managerial experience
* Familiarity with DOT regulations; RCRA knowledge a plus
* Strong proficiency in SAP and Microsoft Office Suite
* Excellent attention to detail and commitment to process improvement
* Effective organizational and inventory management skills
* Ability to sit and type for extended periods
What's in for you?
Why Tradebe is Right for You
* Competitive pay and benefits
* Student loan repayment assistance
* Generous vacation and sick plans
* Medical (including telehealth), dental and vision
* 401k Retirement match
* Flexible spending accounts (FSA)
* Health savings accounts (HSA)
* Agency paid, basic life and AD&D insurance
* Career ladders, professional development, and promotion opportunities
* Leadership opportunities
* Great work environment and culture
* And MORE!
Ready to make a difference? Apply now!
#TeamTradebe #SustainableCareers #TradebeJobs
If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
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Nearest Major Market: Boston
Office Manager/Bookkeeper (Haven)
Office manager job in Boylston, MA
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Office Manager is responsible for supporting the daily administrative operations of the club, ensuring the office functions efficiently and effectively. This role helps supervise the Administrative Assistant, manage office supplies, and coordinates office activities to support the club's management team. Key responsibilities include overseeing payroll processing, accounts payable and receivable, and assisting with budget tracking and financial reporting. The Office Manager also ensures compliance with company policies and standards, maintains accurate records, and handles member inquiries and communications. This position supports the smooth operation of the club's administrative functions. .
Reporting Structure
* Reports to the Director of Administration, Club Manager or General Manager
Day to Day
* Perform daily accounting duties, including revenue reconciliation, cash deposit activities, and member billing.
* Ensure accuracy and compliance with Invited's accounting standards.
* Handle vendor reconciliations and oversee the member billing dispute process.
* Review membership applications for completeness and compliance with program/legal requirements.
* Support payroll compliance, including commission calculations, employee file updates, and status changes.
* Assist with monthly accounts payable closing accruals and provide support for weekly and monthly compliance reporting.
* Support department heads with employee onboarding, I-9 processing, and maintaining accurate employee records. Assist with general payroll and benefits-related inquiries.
* Gain proficiency in all general accounting functions through cross-training within the Accounting department.
* Report any operational issues or discrepancies to supervisors promptly to ensure smooth department functioning and compliance.
Additional Duties
* Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
* Follow all company, club, and department policies, procedures, and instructions.
* Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
* Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
* Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
* Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
* Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
* High school diploma or equivalent.
* A minimum of 2 years of accounting experience or equivalent.
Preferred
* Prior supervisory experience is preferred.
* Proficient in computer use with strong knowledge of spreadsheet software.
* Strong communication and supervisory skills are essential.
* Proven ability to handle highly confidential information with discretion.
Physical Requirements
* Must be able to stand, walk, and perform physical activities for extended periods.
* Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
* Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
* Able to lift, carry, push, and pull up to 10 lbs. occasionally.
* Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
* Computer
* Keyboard
* Telephone
* Copier
* General office supplies
Work Schedule
* Attendance requirements for this position as outlined on the weekly schedule.
* Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
* Medical, dental, and vision coverage
* Life insurance
* Short-term and long-term disability insurance
* 401(k) retirement savings plan
* Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Auto-ApplyFront Office Supervisor
Office manager job in Dedham, MA
As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. You will also play a key role in training and mentoring front office staff to maintain high service standards.
What You'll Be Doing
Guest Services:
Greet and welcome guests in a friendly and professional manner.
Assist guests with check-in and check-out procedures.
Handle guest complaints and concerns, ensuring prompt resolution.
- Coordinate with other hotel departments to fulfill guest requests and special arrangements.
Staff Supervision:
Train and supervise front desk agents and other front office staff in partnership with Front Office Manager
Ensure staff adheres to dress code and grooming standards.
Address disciplinary issues as needed.
Problem Resolution:
Handle difficult or complex guest situations and escalate as necessary.
Ensure guest privacy and security protocols are followed.
Assist in Implementation of effective strategies to minimize guest complaints.
Training and Development:
Provide ongoing training to front office staff on guest service standards and procedures.
Foster a positive and collaborative work environment.
Assist in the onboarding and training of new employees.
What You Bring:
High school diploma or equivalent (a bachelor's degree in hospitality management or a related field is preferred).
Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Knowledge of hotel management software and reservation systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Front Office Supervisor
Office manager job in Dedham, MA
As a Front Office Supervisor, you will be responsible for ensuring the highest level of customer service is provided to guests and visitors. You will supervise and coordinate the activities of the front desk and front office staff to ensure a seamless check-in and check-out process, answer guest inquiries, and resolve any issues that may arise during their stay. You will also play a key role in training and mentoring front office staff to maintain high service standards.
What You'll Be Doing
Guest Services:
Greet and welcome guests in a friendly and professional manner.
Assist guests with check-in and check-out procedures.
Handle guest complaints and concerns, ensuring prompt resolution.
- Coordinate with other hotel departments to fulfill guest requests and special arrangements.
Staff Supervision:
Train and supervise front desk agents and other front office staff in partnership with Front Office Manager
Ensure staff adheres to dress code and grooming standards.
Address disciplinary issues as needed.
Problem Resolution:
Handle difficult or complex guest situations and escalate as necessary.
Ensure guest privacy and security protocols are followed.
Assist in Implementation of effective strategies to minimize guest complaints.
Training and Development:
Provide ongoing training to front office staff on guest service standards and procedures.
Foster a positive and collaborative work environment.
Assist in the onboarding and training of new employees.
What You Bring:
High school diploma or equivalent (a bachelor's degree in hospitality management or a related field is preferred).
Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Knowledge of hotel management software and reservation systems.
Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Dental Office Manager
Office manager job in Worcester, MA
Job Description
The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.