Office manager jobs in Whitney, NV

Field Office Manager (Las Vegas, NV) RPM + PARS RPM is an international non-asset-based logistics and supply chain solutions company. RPM has recently partnered up with PARS to offer an expanded value to customers, now gaining access to RPM's expansive carrier network and OE relationships, offering robust new solutions to address capacity and efficiency challenges across their supply chains. PARS, Professional Automotive Relocation Services, is the fleet industry's leading relocation provider, bringing together a unique combination of proven experience, service quality, and technologies to any relocation project no matter how complex. Working with a customer to understand every pain point, PARS develops a metrics-driven solution that can combine any or all of its services - vehicle driveaway, auto carrier service, storage management, license and titling, reconditioning & make-ready, detailing, body work, mechanical repair, and general maintenance services. Your Role The Field Office Manager is responsible for ensuring accurate vehicle relocation services while managing all field office operations. The Manager is expected to follow PARS standards and guidelines to deliver an exceptional customer experience. In part, successful managers are good at motivating others, coordinating multiple concurrent orders, delegating with clear expectations, and negotiating with vendors and Independent Contractors (IC). This position must function during core business hours and is located on-site at the field office. Day-to-Day Responsibilities Coordinate the execution of customer orders with accuracy and attention to detail Manage on-site vehicle storage/lot, if applicable Coordinate customer vehicle pickup, move, and delivery needs with Independent Contractor (IC) vehicle relocation drivers Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage Communicate by email, telephone, and CRM with PARS staff, ICs, and pickup/delivery contacts Update CRM activities and notes promptly and maintain accurate data, including uploading photos and scanned documents Ensure compliance with PARS policies and procedures Ensure adherence to applicable DOT regulations and Federal, State, and Local laws Take responsibility for all actions within the Field Office Deliver on profit and loss expectations: Ensure profit margins on orders through efficient execution, negotiation with IC drivers, and combining multiple orders Submit office expense reports to PARS Accounting weekly Approve and submit IC invoices and supporting documents to Accounting Manage office expenses such as supplies and IC advertising Review quarterly P&L statements with the Director of Outside Operations and make improvement recommendations Maintain the number of Independent Contractor drivers needed to support typical order volumes: Recruit IC drivers using personal networks and/or online and print ads Interview potential ICs with support from the Director of Outside Operations or PARS Outside Operations Specialist Manage active IC drivers and ensure legal compliance (licenses, medical cards) with Operations support Ensure IC compliance with the Independent Contractor Reference Guide Resolve IC driver issues or concerns Advise ICs on using the PARS mobile app Maintain productive communications with Internal Operations: Work closely with the Internal Operations team via phone, email, and website to manage relocations and customer activity Assist the Internal Operations team in improving field efficiencies Maintain clear written and verbal communication Exercise good judgment: Adhere to labor laws when managing internal PARS staff and ICs Keep management updated by escalating issues when appropriate Stay proactive to prevent issues that could affect the customer experience Organizational Competencies: Adhere to organizational goals and objectives Demonstrate open, effective communication and teamwork Customer focus Act with integrity and professionalism Possess and demonstrate honesty, trustworthiness, respect, patience, flexibility, cultural awareness, a sense of urgency and a sound work ethic Work to maintain quality standards Balance client requirements with company policies and operational procedures Demonstrate reliable and predictable attendance Job Competencies: Comfortable working in a fast-paced office environment while multi-tasking, being detail- oriented, and sensitive to communicating accurate status or issues (both verbal and written) Managing stress of yourself and others Possess basic math skills to include: add, subtract, multiply, divide and understand percentages Understand how to read and assess a P&L statement Able to work hours before and/or after normal business hours (8a-5p) as needed, including during peak workloads and some weekends Comfortable working with computers as part of daily operations: Basic computer proficiency required to manage customer orders through PARS website Experience using Microsoft Office suite (Excel, Word, Outlook), assorted photo upload programs, scanning programs, Adobe Acrobat Reader, travel searches, Internet search engines (e.g., Google), mapping software and Microsoft CRM experience preferred Possess and demonstrate honesty, trustworthiness, respect, patience, flexibility, cultural awareness, a sense of urgency and a sound work ethic Additional Requirements Valid Driver's License Clean Driving record Must be able to park vehicle into tight spot Bachelor's degree in Business or related discipline. 4 years equivalent job-related experience will be considered in lieu of a degree 4+ years of logistics experience focused on the movement of inventory from point of origin to destination or a related discipline Advanced Microsoft Office and CRM Comfortable working in a fast-paced office environment while multi-tasking, being detail oriented Sensitive to communicating accurate information (both verbal and written) Manage several concurrent projects with high attention to detail and accuracy Enjoy being part of a cooperative and considerate team NOTE: The above statements are intended to describe the general nature and level of work being performed by the employees assigned to the classification. They are not intended to be construed as an exhaustive list to all responsibilities, duties, and skills required of personnel so classified. Management reserves the right to make changes to the scope of assigned duties and responsibilities, without concurrence, whenever it deems the Company's daily business and financial needs make it necessary. Come as You Are RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time. Recruitment Agency Notification RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes. Powered by JazzHR pW7ZHCDhEQ

Description 🚨 Time to LEVEL UP Your Career Office Manager 📌 Location: Las, VegasAt Absolute Dental, we're not just filling a role-we're building leaders. We're on the lookout for a rockstar Office Manager to take charge, lead a high-performing team, and run a million-dollar practice like a boss. 💼💥 If you're passionate about patient care, thrive in fast-paced environments, and know how to motivate a team-you belong here.👑 Why Join Absolute Dental? We're a women-led, award-winning organization that puts people first-our patients and our team. Our culture? Compassionate, growth-focused, and mission-driven. 🌟 Don't just take our word for it-check out what our team has to say in our 🎥 **************************** What's in It for You: 💰 $1,000 Sign-On Bonus 💼 Base Salary: $47,000-$65,000 (DOE) 📈 Annual Bonuses: $10,000-$20,000 based on performance 🚀 Career Growth: Real paths to Regional Leadership roles 🦷 Perks & Benefits: 🏥 Medical, Dental, Vision, Rx 🛡️ Life & Disability Insurance 🏖️ Paid Time Off 💸 401(k) 🎯 Referral Program 📚 CE & Leadership Development 🔥 What You'll Be Doing: Lead. Inspire. Execute. You'll be the glue holding it all together-managing operations, empowering your team, building culture, and ensuring a top-notch patient experience every step of the way. Foster a space where both team and patients thrive. 💡🙌🌟 You Are: A people-first leader who listens, adapts, and motivates A strategic thinker who can pivot in a fast-paced setting Confident, proactive, and solutions-driven Professional, coachable, and full of positive energy Tech-savvy and system-fluent 🎯 Minimum Requirements: 2-5 years of leadership experience (dental, medical, hospitality, or retail) Strong communication + organizational skills Open availability on weekends as needed Clear background and drug screening ✨ Bonus Points For: ✅ 1+ years in a dental setting ✅ Dentrix (or similar) software knowledge ✅ Insurance billing & A/R experience ✅ Bilingual (Spanish preferred)💬 About Us: We're more than a dental group-we're a movement. 💙 With awards like the Community Kindness Award and the Congressional Freedom Award , we're proud to lead with purpose, passion, and heart.🎗️ We give back! Over the past three years, we've donated $250,000+ to various organizations.📢 Ready to build something incredible?Apply now and join a team that invests in YOU. Let's level up-together.#OFM2025

Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We've been in business for over 27 years here in Las Vegas, and we have an open position for an additional office staff member! Prior experience in the home services industries is a big plus. Qualifications: Experience in the home services industries is a plus - particularly hvac and plumbing (but not a disqualification if not) Must have min 3-5 years experience. Able to pass drug test / background check. Must have valid driver's license. Work well with people. Team player. Some overtime and on call duties at times. Must have experience with Microsoft Word, Microsoft Excel, Outlook, general data entry, phone etiquette. Looking for candidate with experience in the following type job duties: Experience in home services a plus - call taking, dispatching, preparing quotes, some data entry. Answer phones in professional manner. Assist with routing and dispatching of technicians. Correspond with client and vendors via email in professional manner. Assist with inventory counts and tracking. Assist with preparing and presenting quotes to clients. Lite experience with Excel. Able to handle fast paced environment. Multi-Tasking abilities. Benefits: Ongoing training. Paid Vacations. Paid Holidays. Program for 100% paid medical, dental, vision, life insurance. Weekly pay with direct deposit option. Opportunities for bonuses and advancement. Compensación: $19.00 - $30.00 per hour OPEN POSITIONS: Journeyman Service Plumbers, HVAC Technicians & Installers, Office Administrative Positions If you're the type of individual who genuinely cares about building a career and helping others, Rebel Refrigeration, A/C, & Plumbing wants you on its team. Locally owned and operated since 1996, Rebel has established strong, valuable relationships with clients - clients who know that they can count on us for upfront pricing and the ultimate service experience. To continue meeting (and exceeding) our clients' expectations, we are committed to hiring ambitious, honest individuals who share the same interest in serving our community. Of course, because Rebel's continued success is dependent on the contributions of our team members, we are committed to providing a strong foundation on which you can build your career.

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for Manager of Continuing Medical Education (CME) Program, Office of Faculty Affairs, Kirk Kerkorian School of Medicine [R0149032] ROLE of the POSITION The Manager of Continuing Medical Education (CME) Program position exercises autonomous, critical thinking and judgment for planning, developing, and administering CME activities on behalf of the Kirk Kerkorian School of Medicine. This position ensures all CME activities comply with accreditation requirements, standards/regulations, policies and procedures. Compliance oversight includes review of learning objectives, gap analysis, commercial bias absence, conflicts of interests, and activity effectiveness. The Manager of Continuing Medical Education (CME) Program position is fiscally responsible for developing, managing, and reconciling budgets in accordance with organizational policies and procedures. Successful management of the duties of this position require excellent communication skills with the CME program, faculty and clients. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and a minimum of two (2) years experience in program/project management or commensurate additional experience. Credentials must be obtained prior to the employment start date. PREFERRED QUALIFICATIONS Four (4) years program/project management that includes continuing medical education experience. COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary competitive with those at similarly situated institutions - contingent upon funding. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Dr. Elissa Palmer, Search Committee Chair. Although this position will remain open until filled, review of candidates' materials will begin on October 16, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support. For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, R0149032 in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us on line at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Posting Close Date 05/31/2026 Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

RENO, NV / $18-20/hr CUSTOMER SUPPORT - CUSTOMER SUPPORT / FULL TIME APPLY FOR THIS JOB At Uplift, we're passionate about making travel more accessible, affordable and rewarding for everyone. Through our flexible Buy Now, Pay Later solution, we're changing the way people book, buy, and experience travel. It isn't easy to build an enterprise solution that meets the tough demands of some of the world's leading brands, but we love a good challenge. We've been in high growth mode since our Series C round of funding but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a love for travel. If our mission inspires you, let's talk! Uplift partners with top travel brands such as the vacations sites of United, American, Southwest, cruise lines such as Carnival and Norwegian, theme parks such as Universal, and many more. Learn more at *************** We are looking for a Customer Experience Professional that will be the liaison between Uplift, its travel providers, current and potential customers. The successful candidate will be able to accept ownership for effectively deciphering customer issues, complaints and inquiries. Striving to keep excellent customer satisfaction at the core of every decision and behavior. Schedule: Dayshift / Shift: varies (may include weekends) Responsibilities Preserve customer loyalty Assist customers throughout their journey with Uplift, while providing a memorable experience Communication savant; in both written and verbal methods using various channels Effortlessly navigate operating systems Work independently and in a team environment Multilingual in Spanish and/or French is a plus Benefits 10 company paid holidays and 3 weeks PTO Medical and dental insurance, vision reimbursement program Life insurance 401K plan Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Qualifications Requirements 2-years in a customer-support position Experience in one of the following (preferred): finance/lending or ecommerce Willingness to continue learning and adapting in a field where finance, technology, and e-commerce continues to flourish Embraces change as an essential and profound key to success A natural flair for developing relationships both internally and externally Proactive and influential; someone who instinctively knows what needs to be done and delivers Motivation to elevate oneself by taking initiative, and displays resilience Ability to see problems with a holistic approach, identifying the core of the problem Love of Startup Culture Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for a bi-lingual person to join our environmentally responsible company that protects families and the environment with superior green home-cleaning services. This is a Monday-Friday, full-time position. Essential functions and responsibilities 100% Customer Service Driven Manage daily operations of quality inspections and multiple cleaning teams Telephone, email, and in-person customer service Participate in managing, training, and working with employees Open the office in the morning ~6 am (not all days) Close the office at the end of the day ~6-7 pm (not all days) Flexible hours Qualifications and Skills ATTENDANCE AND ATTITUDE Not afraid to jump in and help Pleasant outgoing personality Interpersonal skills with customers and staff Strong people management skills Bilingual English and Spanish required HARD WORKING Ability to work and manage your day independently Job Type: Full-time Salary: $11.50 to $14.00 /hour

WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general contractor partners build out project teams for high level infrastructure projects across the US. We aspire to partner with candidates who are eager to learn, grow, and progress in their career path while deepening their knowledge in their given field. We deeply value our partnerships and place great emphasis on maintaining strong relationships and long term hires.This is reflective in our competitive offerings to our hires including: Ongoing HR support Competitive benefits packages including- Health, Dental, Vision & Life insurance Our very own JLM Rewards incentive program THE IDEAL CANDIDATE The ideal candidate has some proven track in construction work. They thrive in a fast paced and a team oriented environment. They get excited about construction projects as well as completing assignments on time. An individual who will do well in this position is self oriented, organized, a great communicator, and approachable. Comfortable working within a team environment at the project site. KEY RESPONSIBILITIES/SKILLS Review and manage compliance of subcontract documentation, insurance requirements, and bonds Manage Branch office vendors and supplies Prepare customer billings for all jobs and follow-up with collections Experience running certified payroll Processes and records billing information in accordance with Company procedure Electronically reviews and updates weekly production reports Facilitates new employee orientation by preparing paperwork packets, processing required documentation, and submitting completed paperwork and documentation in accordance with Company procedure as required Performs tasks related to other department functions (i.e. Accounting, Human Resources, Safety, etc) as required including sending requested documentation Attains, maintains and follows-up the close out of the assigned work group(s) Purchase Orders Diligently follows all procedures for signing, dating, recording and saving data entry records for audit purposes Gather information and prepare various financial and general reporting as required Other duties as assigned PERKS OF JOINING JLM We offer a competitive compensation package as well as benefits including Health Insurance, Vision, Dental, Life, and Paid Time Off! Compensation: $28.00 - $40.00 per hour JLM is a DBE-accredited agency specializing in finding world-class talent and managing infrastructure project staffing needs. As the industry leader in staffing for architecture, engineering, and construction projects, JLM has 18,500+ pre-vetted, highly-skilled, and available people ready to power your project within 7 days.

Job DescriptionHOURS M-F. 8:30-5:30. 1 Hour Lunch. After one year of employement paid holidays, sick days and 2 weeks vacation. More details once hired. Easy to move up in hourly rate after proven for the position. Back Office Biller Responsibilities They ensure that payment for medical services is received in a timely manner Manage the facilitys accounts receivable reports Accurately file claims with insurance carriers and third-party administrators Review and appeal unpaid, denied or underpaid claims for proper payment Handle collections on unpaid accounts; both insurance and self-pay Answer patient billing questions Verify patients insurance benefits and notify patient of any outstanding balance due Work with government and commercial payers regarding issues with claim submissions Perform other duties and/or special projects as assigned Qualifications Two years previous billing experience Knowledge of Nevada insurances and Medicaid regulations Knowledge of laws on debt and collection Knowledge of medical coding Knowledge of medical terminology Maintain confidentiality of all company and patient information at all times, as required by the facility and HIPAA guidelines Must be able to perform essential job functions efficiently Ability to use excellent communications skills Ability to manage stress appropriately Ability to handle multiple projects and meet deadlines Ability to work alone and/or with others effectively Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form Responsibilities They ensure that payment for medical services is received in a timely manner Essential functions are critical or fundamental to the performance of the job They are the major functions for which the person in the job is held accountable Manage the facilitys accounts receivable reports Accurately file claims with insurance carriers and third-party administrators Review and appeal unpaid, denied or underpaid claims for proper payment Handle collections on unpaid accounts; both insurance and self-pay Answer patient billing questions Verify patients insurance benefits and notify patient of any outstanding balance due Perform other duties and/or special projects as assigned Responsibilities They ensure that payment for medical services is received in a timely manner. Manage the facilitys accounts receivable reports. Accurately file claims with insurance carriers and third-party administrators. Review and appeal unpaid, denied or underpaid claims for proper payment. Handle collections on unpaid accounts; both insurance and self-pay. Answer patient billing questions. Verify patients insurance benefits and notify patient of any outstanding balance due. Work with government and commercial payers regarding issues with claim submissions. Perform other duties and/or special projects as assigned. Qualifications Two years previous billing experience. Knowledge of Nevada insurances and Medicaid regulations. Knowledge of laws on debt and collection. Knowledge of medical coding. Knowledge of medical terminology. Maintain confidentiality of all company and patient information at all times, as required by the facility and HIPAA guidelines. Must be able to perform essential job functions efficiently. Ability to use excellent communications skills. Ability to manage stress appropriately. Ability to handle multiple projects and meet deadlines. Ability to work alone and/or with others effectively.

Join a collaborative team that's working directly with our business and shared services leaders to enhance our processes to widen and strengthen the support to our internal clients while providing development opportunities for staff to grow. We have an exciting opportunity for a full-time Office Administrator to manage the administrative functions of the Las Vegas office. We are looking for someone who has experience and familiarity with the day-to-day office functions and is passionate about supporting others while making meaningful contributions to our internal and external clients Detailed Description: * Collaborate and work closely with the Las Vegas Operations Manager and Administrative Supervisor to maintain office organization, efficiency, and connection with staff. Responsibilities will include but are not limited to: overall office logistic coordination for visitors and staff, schedule/develop/support meetings (local and national), identify social activities to engage staff and ensure high office moral (i.e., virtual coffee chats, office lunches, and other employee events). * Provide administrative support and assistance to all staff for a variety of office functions and operations. This includes front desk management (greet clients, vendors, guests, and staff), maintain office supplies/equipment management/maintenance, mail/courier service, coordinate cleaning and repair services, work with corporate administration and facilities, travel arrangements, and prepare written communications (emails, MS Teams posts, memorandums, invoices, and other correspondence). * Correspondence/Client Deliverables. Coordinate and assist with the preparation of emails, letters, reports, spreadsheets, agendas, meeting minutes, presentations and other complex and sometimes time sensitive/confidential documents. * Problem solve/troubleshoot. Inform managers of important information, decisions, and deadlines and anticipate and manage related necessary organizational adjustments, preparing managers to successfully plan and execute their tasks and initiatives. * Onboard New Hires. Work with supervisors and office personnel (local, and regional) to develop onboarding plans and conduct new hire orientations. * Health and Safety. Lead and collaborate with local and national health and safety teams on annual emergency action plan, annual fire/evacuation drills, employee ergonomic assistance, PPE orders and other health and safety related items. * Work closely with building management to assist with building issues and staff needs. Manage office parking and building access cards. * Format and word process complex documents, reports and contracts, including text, tables, spreadsheets, graphics and other diverse content. * Serve as liaison between the corporate IT department and local employees, including new employee equipment set-up and office equipment support. * Perform related duties as assigned. Desired Skills and Experience: * Collaborative, team oriented with the ability to multi-task and prioritize workload. * Proficient in MS Office suite (Excel, Word, PowerPoint, Outlook, Teams) knowledge of Adobe PDF or Bluebeam and proficiency with Internet applications. * Detail-oriented individual with strong organizational skills, proactive mentality, and ability to follow directions. * Strong management/leadership skills; well-organized and detail oriented. * Ability to develop and maintain client relationships both internal and external (in person and virtually). * Excellent written and verbal communication skills. Experience in tech editing, proofreading, formatting, or writing experience is a plus. * Capable and able to use sound judgement and obtain accessible financial and other resources intelligently and efficiently. * Ability to be resourceful in researching issues, solving problems, and offering creative solutions. * Good driving record and valid driver's license required. * Minimum 5years of experience providing administrative functions and duties. Salary Range: The anticipated starting pay range for this position is based on the employees' primary work location and may be depending upon skills, experience, and education. This role can be hybrid with a minimum of 3 days in-office with the understanding that the business needs of the office may dictate more than three days at any given time. These ranges may be modified in the future. Location A: $18.40 - $25.20 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 52 offices and over 1,900 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************* This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act

Dealership:L0650 Northwest Finance CenterLithia & Driveway - Centennial Hyundai Business Office Business Manager The Business Manager I provides financial thought partnership to Dealership - strategic business partner to General and Department Managers. Oversees dealership specialists, and cashier personnel located in the dealerships. Oversees dealership accountants in the single point structure. Liaison with Dealership Accounting and Shared Service leadership. Exceptional performers would be positioned for an Platform Director/Area Controller or BM III role depending on business need and the individual's accounting or business acumen, respectively. This position reports to the Director of Accounting Operations. Responsibilities A financial thought partner to the dealership; develop and maintain positive relationships with store leadership (GM, Sales & Operations) and Manufacturer Representatives Ensure dealership is operating within financial guardrails Communicates risks and opportunity with operational leaders. Ensures financial processes are in place to support new or evolving business initiatives Understand manufacturers Excellence Objectives and work with GM to ensure achievement. Maximize benefits from manufacturer incentive programs; understand program rules and payment structures, work with GMs to achieve results and work to ensure that the Shared Services team is up to date on program rules. Ensures compliance with internal controls Responsible for accurate store financials Ensures regular reviews of operational income statements, GL activity, supporting schedules and balance sheet accounts. Conduct quarterly physical Inventory: vehicles, parts, supplies Skills and Qualifications Strong attention to detail Sense of urgency Excellent communication Strong grasp of accounting process and reconciliation Ability to quickly review, research and if necessary, resolve variances Ability to offer solutions or recommendations based on analysis and interpretation of financial results Ability to partner with Dealership leadership to drive financial results Bachelor's Degree in Accounting, Finance, or 5 years commensurate experience Experience driving business results through financial interpretation Experience leading teams (required) Auto Industry Experience (preferred) We offer best in class industry benefits: Competitive pay Opportunities for Career advancement Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability & Paid Life Insurance 401(k) Retirement Plan & Employee Stock Purchase Plan Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Office Manager - Behavioral Health is responsible for overseeing the daily operations of the office, with the primary responsibility of managing patients' schedules efficiently. Oversee the hiring and training of office department employees and will also need to host office meetings and conduct performance reviews for all office department employees. Will oversee the effectiveness of office support staff in screening telephone calls, text messages, faxes, and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychological testing and psychotherapy (office and telehealth) appointments. Must have the ability to multitask and work in a fast-paced environment, while maintaining the highest level of professionalism. Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners. Some knowledge of medical coding and terminology can come in handy. Utilize appropriate schedule codes in scheduling outpatient office and telehealth based mental health procedures, for patients with appropriate provider and time/location slot. Ensure suitable follow-up appointments are scheduled after a procedure is scheduled. Duties include communicating with Clinical Director, relaying important information or policy changes from management, and implementing incentives to enhance employee productivity to include: Overseeing the work of designated office employees (i.e., Office Specialists, Intake Specialists, Medical Records, I.T., Facilities, Janitorial, etc.), to ensure they work productively, as well as meet deadlines and company standards Overseeing designated office support weekly schedules and time-off requests, ensuring sufficient coverage for business open to close hours. Counseling any employees struggling in their roles Organizing weekly staff meetings Answering telephone calls, emails, faxes, and text messages from patients and community partners, to assist them with their needs, as well as efficiently directing those communications to relevant staff, when needed. Assure company laptop and desktop computers, for each Reception Desk, Provider Office, Cubicle Workspace, and Billing Workspace, is properly operational. Assure each company cell phone and VoIP desk phone is properly operational for the day-to-day operational needs of the business. Interviewing and training new team members and organizing their employment paperwork Organizing maintenance companies to keep the office clean and safe, to ensure its appliances are in good working order Reporting office progress to senior management and working with them to improve office operations and procedures Executing established procedures and established standards of quality and productivity. Required Skills Strong written, computer, and communication skills. Excel, Word, OneDrive, Telehealth and VIP Phone technologies. Knowledgeable about and the continuous practice and enforcement of HIPPA compliances. Knowledgeable about Behavioral Health basic office practices. Positive attitude and a strong work ethic is a must. Maintain & update patients' confidential Electronic Health Records (EHR). Must be friendly, energetic, and willing to provide a helping hand. Ability to integrate marketing skills with basic office practices. Computer proficiency in the areas of email, spreadsheets, and creating & printing documents. Must be at least 21 years old Other duties as assigned Minimum Education Qualifications High School Diploma Required, Associate or Bachelor's Degree preferred. Job Type: Full-time Salary: From $26.00 - $30.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8-hour shift Evening shift Monday to Friday Weekend availability COVID-19 considerations: All workers are highly encouraged to maintain current vaccination status. Education: High school or equivalent (Required) Experience: Customer service: 5 years (Required) Supervising: 2 years (Required) Mental Health office: 2 years (Required) Language: Spanish (Preferred) Work Location: In person

Join a high-performing team in a fast-growing, client-focused med spa! The Office Manager is responsible for overseeing all administrative, operational, and bookkeeping functions of the branch. This role ensures smooth daily operations by managing purchasing, inventory, vendor coordination, digital and marketing materials, repairs and maintenance, financial administration, event coordination, and interdepartmental support. The Office Manager also runs efficiency reports and conducts operational analyses to identify opportunities for improvement. This position plays a key role in ensuring the branch is organized, fully stocked, compliant, and functioning at peak performance. Key Responsibilities 1. General Office Administration Manage day-to-day administrative operations of the branch. Maintain an organized, efficient, and professional office environment. Support all departments with administrative needs to ensure seamless workflow. Maintain updated operational documents and ensure accessibility across departments. 2. Purchasing & Inventory Management Oversee purchasing of all supplies, equipment, consumables, and office materials. Track inventory and implement systems to prevent shortages or overstock. Maintain and negotiate with vendors to optimize cost and quality. Ensure all treatment rooms, staff areas, and office stations remain fully stocked. 3. Repairs, Maintenance & Vendor Coordination Coordinate with service providers for equipment repairs, maintenance, and facility needs. Manage cleaning schedules, safety standards, and preventive maintenance. Track and follow up on all maintenance requests until completion. Ensure all equipment and branch areas remain safe, clean, and fully functional. 4. Marketing Materials, Vouchers, Digital Assets & Operational Documents Manage distribution and upkeep of all marketing materials, promotional assets, and client vouchers. Ensure all iPad links, digital forms, catalogs, treatment menus, and operational documents are up-to-date and accessible. Liaise with Marketing to confirm campaigns, materials, and promotions are current. Remove outdated materials and ensure only approved versions are in circulation. Support client experience by ensuring all digital tools and resources function properly. 5. Bookkeeping & Financial Administration Collect, organize, and submit vendor invoices, receipts, and financial documentation to the Accounting Department. Perform basic bookkeeping functions including expense tracking, invoice coding, and document reconciliation. Prepare and complete daily or scheduled bank deposits. Maintain petty cash records and track branch-related expenses. Monitor vendor payments and ensure timely submission for processing. 6. Efficiency Reporting & Departmental Analysis Run weekly and monthly efficiency reports across all departments. Analyze workflows, productivity, and operational processes to identify areas needing improvement. Present findings and recommendations to management for optimization. Collaborate with department leaders to implement approved improvements and monitor outcomes. Support continuous improvement initiatives to enhance operational performance and client experience. 7. Event & Meeting Coordination Plan, coordinate, and support internal events, staff trainings, client events, and meetings. Handle setup, materials, logistics, and follow-up tasks for seamless execution. Ensure events reflect company standards and operational readiness. 8. Operational Support for All Departments Conduct routine walkthroughs to ensure all areas are stocked, clean, and operationally ready. Identify operational issues proactively and resolve them before they impact workflow. Support Clinical, Concierge, Sales, and Front Desk teams with administrative and operational needs. Serve as a central resource ensuring all departments function smoothly and cohesively. 9. Compliance, Document Control & Recordkeeping Maintain accurate records, digital files, and administrative documentation. Ensure all operational forms and materials comply with company standards. Support adherence to safety protocols, operational guidelines, and regulatory requirements. Maintain confidentiality of sensitive information. 10. Communication & Leadership Support Communicate daily operational updates, needs, and issues to branch leadership. Assist with onboarding new employees by preparing workstations, materials, and administrative tools. Support leadership with special projects, reporting, vendor negotiations, and operational planning.

Job DescriptionFYZICAL Therapy and Balance Centers, the country's leading health and wellness provider, is looking for a natural-born leader with a passion for making a lasting impact on the healthcare industry! In this exciting leadership role, you will enjoy job autonomy with a visionary company that takes non-traditional approaches to healthcare. As part of the team, you will be inspired as well as inspire others as you discover together what works best for the practice, community and patients. State-of-the-art technology, cutting-edge tools and unparalleled continuing education will help you advance your skills and grow your Office Manager career. As Office Manager with us, you can be assured that your practice leader is fully invested in you as part of a champion team capable of achieving next-level results. Here, every team member and specialist provide an essential element, leading to the overall success of the facility and, as a result, to your individual success. We provide the most up-to-date technology and tools needed to advance in your position and keep you on the leading edge as you achieve your career goals.Responsibilities Manage Business Office operations Billing/Collections management Review and certify rehabilitative services billing/authorizations Verify all data, unit charges, billing elements and authorization for rehabilitative services Process and maintain all files, medical records and insurance Required Skills H.S. graduate or equivalent Solid analytical and communication skills Highly organized and able to determine priorities Strong communication and problem-solving skills Exceptional time management skills Basic knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint, Access)

Job Description Business Office Manager - Full Time Legacy House of Southern Hills | Las Vegas, NV Do you enjoy keeping things organized, supporting a team, and making a positive impact each day? Legacy House of Southern Hills is looking for a reliable Business Office Manager to join our community full-time. This role is ideal for someone who is detail-oriented, flexible, and eager to contribute to a supportive workplace. What We Offer Compensation: Competitive pay of $50,000+ per year based on experience Benefits: Medical, dental, vision, 401(k), flexible schedules, and exclusive hotel/travel discounts Schedule: Consistent, full-time hours that match the needs of our front office team A Day in the Life As our Business Office Manager, you'll be the backbone of our front office operations. Your day may include: Supporting our administrator with daily clerical and billing tasks Maintaining accurate records with strong attention to detail Assisting new hires with onboarding paperwork Protecting confidentiality at all times Pitching in wherever needed to keep the office running smoothly Above all, you'll help create a welcoming, well-organized environment for both team members and residents. What You Bring: Strong organizational and time management skills Ability to multitask and adapt to changing priorities A helpful, team-focused attitude Commitment to building positive relationships Who We Are At Legacy House of Southern Hills, we believe independence is key to health and happiness. We provide assisted living services with a personal touch -meeting each resident's needs with care, respect, and compassion. Guided by our six core values- Be loving. Choose wisely. Perform together. Act boldly. Express gratitude. Mind the store.-we strive to serve our residents while also caring for our team. Here, you'll find more than just a job-you'll discover a workplace that feels like family. Ready to Join Us? If you're looking for a fulfilling role in a positive environment, we'd love to hear from you! Apply today with our quick, mobile-friendly application and take the first step toward becoming part of the Legacy family. Job Posted by ApplicantPro

Busy Dental Practice is seeking star Office Manager! Bilingual (English & Spanish) 3 Years Experience Office Management/Administrator Schedule Master - Will Manager up to 10 schedules Will provide office support - Phone, office supplies, customer service, filing, printing, shipping and receiving, basic AP/AR and vendor management. Will coordinate benefits with brokers and office personnel. Basic HR compliance for the office (paperwork, benefits, labor law compliance, wage & hour law) Extensive familiarity with ADA codes and procedure requirements Experience in discussing and closing a variety of treatment plans Experience in establishing practice production goals and driving revenues Experience working with both PPO and HMO insurance plans Excellent MS Office experience

Job Description Key Responsibilities: Financial Management: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable, general ledger entries, and bank reconciliations. Payroll: Process payroll, including taxes and benefits, and ensure accurate and timely payments. Financial Reporting: Prepare financial reports, statements, and budgets. Reconciliations: Reconcile bank statements and other financial accounts. Data Entry: Record financial transactions, receipts, and disbursements. Tax Preparation: Assist with tax preparation and reporting. Office Administration: General Office Operations: Oversee daily office operations, including scheduling, supply management, and vendor relations. Administrative Support: Provide administrative support to leadership and staff. Communication: Handle general phone calls and emails, and direct them to the appropriate contacts. Record Keeping: Maintain and organize financial records and personnel information. Filing: Maintain and organize physical and digital files. Qualifications and Skills: Education:An associate's or bachelor's degree in accounting or a related field is preferred. Experience:Experience in bookkeeping, accounting, and office administration is essential. Software Proficiency:Strong proficiency in accounting software, such as QuickBooks, is highly desirable. Skills: Organizational Skills: Strong organizational and time management skills are crucial. Attention to Detail: A strong attention to detail and accuracy is required. Communication Skills: Excellent communication and interpersonal skills are important. Problem-Solving Skills: Ability to identify and resolve problems efficiently. Computer Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software. The job will require you to work out of the office for a couple hours 2-3 days a week when lab is processing.

Key Responsibilities: Financial Management: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable, general ledger entries, and bank reconciliations. Payroll: Process payroll, including taxes and benefits, and ensure accurate and timely payments. Financial Reporting: Prepare financial reports, statements, and budgets. Reconciliations: Reconcile bank statements and other financial accounts. Data Entry: Record financial transactions, receipts, and disbursements. Tax Preparation: Assist with tax preparation and reporting. Office Administration: General Office Operations: Oversee daily office operations, including scheduling, supply management, and vendor relations. Administrative Support: Provide administrative support to leadership and staff. Communication: Handle general phone calls and emails, and direct them to the appropriate contacts. Record Keeping: Maintain and organize financial records and personnel information. Filing: Maintain and organize physical and digital files. Qualifications and Skills: Education:An associate's or bachelor's degree in accounting or a related field is preferred. Experience:Experience in bookkeeping, accounting, and office administration is essential. Software Proficiency:Strong proficiency in accounting software, such as QuickBooks, is highly desirable. Skills: Organizational Skills: Strong organizational and time management skills are crucial. Attention to Detail: A strong attention to detail and accuracy is required. Communication Skills: Excellent communication and interpersonal skills are important. Problem-Solving Skills: Ability to identify and resolve problems efficiently. Computer Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software. The job will require you to work out of the office for a couple hours 2-3 days a week when lab is processing.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Job Duties Oversee daily operations of medical office Maintain on-site presence during business hours Hire, train and supervise all location support staff (excluding doctors) Post patient charges and payments Verify patient information including insurance status Maintain schedules for doctors, patients, and staff Inventory and order medical and office supplies Tabulate payroll and track PTO time Review all daily/weekly/monthly paperwork including day sheets, patient information (charts and accounts), billing, fee slips, mail, correspondence, etc. Maintain appropriate office records including OSHA, employee files, maintenance, etc. Ensure proper staffing of office, performing any and all duties as needed Interface with other departments including billing, MIS, marketing, human resources, and offices Perform other duties and assignments as directed and/or as necessary Maintain office in neat, clean orderly fashion Dispense medications and maintain proper documentation Maintain monthly goals Hold weekly staff meetings and maintain proper documentation Complete weekly stats on prepared spreadsheets Uphold the company's mission to provide exceptional patient care, and leads in a way that aligns with the company's ESG goals If considered a coverage/floating Office Manager, travels to any office within one's region (example - the greater Las Vegas area) Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities with reach. Other duties as assigned Minimum Requirements High school diploma or GED equivalent Bilingual in the Spanish and English language 2 years medical office experience preferred Knowledge of computers and medical office procedures Additional Skills/Competencies Excellent verbal and written communication skills 1-2 years supervisory experience Problem solving and organizational skills Types 40+ WPM Knowledge of insurance, workers' compensation, and personal injury Certification such as Chiropractic Assistant, Medical Assistant or Radiological Technologist Ability to effectively interact with doctors, attorneys, patients, and co-workers Willing to travel to another office for coverage as needed Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. * Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. * Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. * Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. * Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. * Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. * Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. * Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. * Interface and collaborate with Petco store team to drive a seamless complete care customer experience. * Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. * Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule * Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: * Patient care always comes first. * Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. * Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. * Collaborate with the Retail Team to drive a positive cultural and cohesive team environment * Provide backup front desk support as needed including answering telephones. * Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: * 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. * Must have excellent written and verbal communication skills. * Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have telephone etiquette and basic computer skills. * Must be a team player willing to continue learning, offer creative ideas and accept continual change. * Basic computer skills i.e. Microsoft Office suite Desired Requirements * 3- 5 years previous experience working in veterinary practice * Previous P&L management * Bachelor's degree or equivalent experience * 3+ years in a management role, including customer service * Reporting and data analysis experience * Veterinary Assistant/Technician experience in positions of increased responsibility * Licensed Veterinary Technician or Certified Veterinary Assistant (not required) * Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. * Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. * Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. 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