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  • Senior Manager, Field Analysis & Operations

    Tundra Technical Solutions

    Operations consultant job in Cambridge, MA

    Job Title: Senior Manager, Field Analysis & Operations (Contract) Job Category: Marketing / Commercial Operations Contract The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs. Core Responsibilities Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage) Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing Additional Responsibilities Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow Manage projects and deliverables with external vendors as required Required Skills & Experience HQ-based commercial experience strongly preferred Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data Experience managing cross-functional projects in a matrixed environment Strong analytical, problem-solving, and organizational skills with high attention to detail Ability to influence outcomes and lead initiatives without direct authority Clear, open, and effective communicator with a strong customer-focused mindset Ability to manage multiple priorities in a fast-paced, dynamic environment Preferred Qualifications Oncology or rare disease experience Experience with BI tools such as Tableau Experience working with Veeva CRM Education & Background 5-7 years of commercial pharmaceutical or biotech experience, with 2-4 years in commercial operations, training, or marketing OR 7+ years of life sciences consulting experience focused on commercial strategy and implementation
    $118k-166k yearly est. 2d ago
  • Senior Business Intelligence Consultant

    Franklin Fitch

    Operations consultant job in Boston, MA

    Boston, MA (Hybrid) Contract-to-Hire This role is pivotal to building a robust BI infrastructure and creating powerful data insights to guide the growth of a major retail organization. As part of the company's top strategic initiatives, they are committed to leveraging high-volume data to drive real-time, impactful business decisions. Position Overview Our client is seeking a Business Intelligence Consultant who brings a combination of skills, energy, and expertise to help them close immediate gaps in their data strategy. As part of a collaborative team, you'll be the executor who transforms the data capabilities, making real-time analytics accessible and actionable. Working alongside BI and Data Engineers and Architects, you'll contribute to a data-driven culture and deliver visual insights that create a lasting impact. Responsibilities Develop real-time data views, enabling key stakeholders to make informed decisions with reliable insights. Utilize BI tools to filter, select parameters, and drill down into high-volume data without altering the core data, creating relevant, customizable views. Build data knowledge within the team, serving as an educator who shares expertise and empowers others. Collaborate on the integration of a new CRM and, within the year, help prepare for a migration to Dynamics 365 (D365). Tackle initiatives that showcase the power of data visualization and actionable insights, providing a recognizable impact on the business. Work closely with stakeholders, spending time face-to-face initially to foster strong relationships and a collaborative environment. Requirements Proficient in Business Intelligence (BI) tools, with the ability to interpret, manipulate, and present data effectively. Experience with D365 and similar systems. Strong data analysis skills, with a focus on making data actionable and building real-time data environments. Excellent communicator and natural educator, with a passion for sharing knowledge and supporting team development. Capable of delivering visual insights that drive business strategy and demonstrate the impact of data. This is an opportunity to be a part of a significant company-wide initiative, where your impact will be recognized at every level. You'll join a team that's passionate about the transformative power of data and work within a flexible, hybrid model. If you're looking to make a difference with real-time data and be a key player in this major data journey, apply today!
    $99k-129k yearly est. 3d ago
  • Operations Associate, Facilities

    Vaxess Technologies

    Operations consultant job in Woburn, MA

    Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world. Responsibilities Provide support for the overall lab environment, ensuring proper functioning of utilities, lab equipment and life safety systems Perform facility & safety inspections including chemical, biological and universal waste consolidation Perform equipment installations, qualifications and calibrations for lab & facility equipment/casework Provide support to various facilities administration duties including but not limited to external vendor coordination, landlord services, HVAC, plumbing, etc. Provide support to consumable, chemical and off-site storage inventories Collaborate closely with cross-functional teams to support product development and manufacturing activities Maintain necessary certifications DOT, RCRA, Bloodborne Pathogens, etc. Qualifications 2-4 years' experience as on-site technician working in an industrial R&D, Quality Control or Manufacturing lab Highschool Diploma/GED is required, BS in STEM degree is a plus Ability to lift 50 Lbs. & work across multiple sites Familiarity with Lab standards, compressed gas and laboratory utilities, generators, HVAC, IT & access control Familiarity or experience working in GxP, a cleanroom and/or a biomedical laboratory environment Excellent time and project management skills and proven ability to meet goals and deadlines Demonstrated ability to build, repair and maintain equipment, fixtures and furniture Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams Entrepreneurial spirit and drive to positively impact global human health At Vaxess, we're bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to ******************.
    $51k-93k yearly est. 2d ago
  • Inventory & Operations Manager

    DLP Industries

    Operations consultant job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 1d ago
  • Workday Certified Reporting & Prism Analytics Senior Consultant (Hiring Immediately)

    Guidehouse 3.7company rating

    Operations consultant job in Boston, MA

    Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: None What You Will Do: As part of our Workday Practice, youll be part of an energized team of advisory professionals who deliver more than just technology From initial assessments to entire transformations, youll deliver Workday Human Capital Management (HCM) and Workday Financials solutions equipping organizations with the information they need to make better business decisions As a Reporting & Prism Lead at Guidehouse, you will: Be responsible for designing and developing reporting and Prism analytics strategies for our customers who are implementing Workday as a solution Lead discovery, design, build, and support testing of Workday's Reporting requirements and Prism Analytics use cases Lead the analytics workstreams for Workday deployments Actively communicate with other team members on cross functional items Communicate technical challenges and solutions to internal and client teams Participate in an innovative, teaming culture to enabled constant innovation and improvement to process and assets Demonstrate consultative skills What You Will Need: A Bachelor's degree with a MINIMUM of THREE (3) years of experience in Prism Analytics and Advanced Reporting in Workday; OR a Master's degree with a MINIMUM of ONE (1) year of experience in Prism Analytics and Advanced Reporting in Workday. Years of experience can be substituted for a degree, such as NO degree with a MINIMUM of SEVEN (7) years of experience in Prism Analytics and Advanced Reporting in Workday Possess existing and up to date Workday certifications in Reporting and/or Prism Analytics, etc Ability to read and write SQL queries Up to 10% local and non-local travel balanced with a work from home and/or Guidehouse office; consultants may provide on-site support for key milestones as needed What Would Be Nice To Have: Ability to manage multiple projects and priorities in parallel Familiarity with Big Data, data warehousing solutions, and business intelligence technologies Experience in other ERP systems Bachelor's degree in one of the following Computer Science, Data Science / Analytics, Information Systems, Statistics or Mathematics The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $56k-79k yearly est. 1d ago
  • Senior Consultant, Project Management Office

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Operations consultant job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity This role is situated within the Mass General Brigham Project Management Office, which reports into the Office of the Chief Operating Officer. This department of internal management consultants and project managers partners with senior leadership to drive system-wide initiatives that advance MGB's mission by improving patient care, accelerating research and innovation, enhancing education, and ensuring responsible resource stewardship. Senior Consultants will work closely with senior leadership to drive the development, implementation, and management of complex, high-priority, system-wide initiatives to achieve specific milestones and goals. The work will include providing a broad range of analytic, planning, and other management support activities, across multiple projects simultaneously. -Responsible for managing multiple large-scale projects within an assigned functional area or across multiple entities. -Takes ownership of the project lifecycle overall by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals. -Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Leads and provides guidance and support to project team members. Job Summary Primary Responsibilities: Project Management and Content Development • Uses critical thinking skills and high emotional IQ to independently manage high-priority, complex, system-wide initiatives that support MGB strategic priorities on a system-level • Translates leadership vision into actionable initiatives with clear scope, goals, and objectives, involving all relevant stakeholders to set achievable timelines with appropriate interim milestones to mark progress • Actively facilitates and participates in the work as appropriate, gathering information, performing analyses, assisting senior leadership to make informed data-driven decisions, and developing/giving presentations • Provides support and coordination for assigned activities, ensuring all assignments and projects are delivered on-time and within scope; oversees meetings logistics by working with leadership to determine meeting agendas and document key takeaways • Works collaboratively with operational and clinical leadership to facilitate meeting discussions, engage all relevant stakeholders, and develop useful presentation materials with the goal of advancing and achieving the stated milestones and objectives • Manages the full spectrum of analysis related to the project/committee; coordinates resources across the matrixed organization, ensuring appropriate quantitative and qualitative business, operational, and financial analyses are completed; measures and tracks project performance and impact • Collects and disseminates accurate, relevant, and timely information to the members of the project team or committee, stakeholders, and leadership • Develops a detailed project plan to monitor and track progress; manages changes to project scope and schedule; identifies, tracks, and develops mitigation plans for risks; reports and escalates as needed • Leads multiple projects simultaneously that each involve multiple team members representing several operational and/or clinical areas across MGB • At times, may need to manage external consultants and contractors, helping them adapt to the MGB culture and obtain information/data necessary to successfully complete their assignments Analysis • Manages the full spectrum of analysis related to the project/committee; collaborating and coordinating with others to provide clinical and financial business intelligence to stakeholders for assigned initiatives, committees, or senior leaders • Provides input to the team or senior leadership on additional analyses and key next steps • Provides MGB Budget Directors and other Finance professionals with data and reports substantiating actual savings achievements to allow for necessary budget adjustments Communication and Collaboration • Develops strong, positive relationships with all levels of staff across MGB; collaborates with these colleagues to leverage their expertise and experiences to identify best practices and advance the work • Provides timely and accurate progress reports on all current initiatives • Prepares concise, creative, professional summaries of analyses and plans for members of Senior Leadership and others, as appropriate • Effectively presents findings to all levels of staff, targeting the presentation towards the knowledge level and needs of the audience • Communicates project plans, project objectives, milestones, implementation plans to all stakeholders and other relevant parties Qualifications What You'll Bring Bachelor's Degree in related field of study required 5+ years of experience in project management required, preferably in the healthcare industry Team leadership experience preferred Master's Degree preferred Additional Knowledge, Skills and Abilities: - Strong understanding of project management principles and methodologies. - Experience with healthcare-specific project management tools and techniques. - Excellent problem-solving and conflict-resolution skills. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. Additional Job Details (if applicable) Schedule and Work Model Full-time (40 hours, Monday through Friday), standard business hours. On-site at Assembly Row in Somerville, MA approximately 3 days/week, and on MGB hospital campuses based on business needs. Days in office vary depending on current project work. May involve work outside usual business hours (Some weekend retreats and evenings / early mornings to meet with clinicians. Need to be flexible with hours worked.) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $78k-113.5k yearly Auto-Apply 1d ago
  • Managing Consultant, Acoustics

    Ramboll 4.6company rating

    Operations consultant job in Boston, MA

    Develop your excellence in our collaborative, inclusive, diverse, and empowering culture at Ramboll! When you start with Ramboll, you'll be joining a company that strives to make a difference - for our employees, clients, and society. As you begin working on projects, you will be given increasing responsibility, while also being able to rely on experienced managers and colleagues who offer support and a helping hand as you learn and develop in your role. Our vision is to be a leading consultancy globally, delivering integrated and sustainable solutions that shape today and tomorrow. Job Description Job location - Boston, MA, USA Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? If this sounds interesting to you, and you're curious to learn more, then this role could be the perfect opportunity for you! Ramboll is looking for experienced candidates for the full-time position of Acoustical Managing Consultant. These positions would be physically located in the Northeast United States. The Acoustical Managing Consultants will work in a challenging and variable environment that will include project management, client interaction, direction/mentoring of junior staff, and detail-oriented independent work. Your new role As our new Acoustic Managing Consultant, you will be part of a dynamic team providing state-of-the-art scientific, technical, and strategic risk management knowledge to an international client base. Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients across various sectors - including infrastructure, data centers, renewable energy, ports, and transportation. Your key responsibilities will potentially include: * Managing acoustical consulting projects and client relationships * Leading teams and mentoring team members to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges * Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification * Preparing reports and communicating results to clients as well as preparing proposals and fee estimates * Critically reviewing and interpreting local, state, provincial, and federal environmental regulations Your new team As part of the team, you will be part of a creative group, filled with people who are really excited about solving clients' problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: * B.S. or M.S. in an Engineering, Science, or Mathematics related major * 9 or more years of experience in acoustical consulting, specifically environmental noise assessment * Proven success in project team leadership in acoustical consulting * Experience delivering acoustical consultation and design across industry sectors such as manufacturing, technology, energy, water, and transportation, via various project delivery methods including design-bid-build and design-build (turnkey) * Working familiarity applying acoustical-related industry standards such as ISO and ANSI * Demonstrated experience implementing environmental noise assessments in compliance with NEPA or comparable state or international requirements. * Strong written and oral communication skills * Excellent analytical and organizational skills * Solid spreadsheet, noise modeling, and software tool skills * Demonstrated capabilities in understanding and applying environmental regulations to real-world situations What we can offer you * Flexible work arrangements * Generous Paid Time Off * Excellent health and retirement benefits * Investment in your development * Leaders you can count on, guided by our Leadership Principles * Be valued for the unique person you are * Never be short of inspiration from colleagues, clients, and projects * The long-term thinking of a foundation-owned company Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $126,000 - $157,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can grow and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward-thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to receiving your application! Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
    $126k-157k yearly 2d ago
  • Manager, Data Management and MDM Consultant

    RSM 4.4company rating

    Operations consultant job in Boston, MA

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Overview: RSM is looking for a Data Management and MDM Consultant to provide guidance, oversight, and consulting services. This role is a consulting management role and will be tasked with helping develop, implement, and maintain governance processes, provide guidance on Master Data Management implementations, while ensuring the highest level of data quality and accuracy across the organization. Additionally, this role will work with functional leaders and IT to drive requirements for the master data architecture design, hierarchy development and data management best practices within the organizations data and integration platforms. RSM is looking for someone with key functional knowledge, technical understanding, and process and project management to guide clients current and future data management needs. Essential Duties and Responsibilities: * Implement an enterprise-wide data governance framework, with a focus on data quality, synchronization, and standardization through processes, data monitoring, data remediation, training, and documentation * Work with data governance organizations, to build process for the day-to-day maintenance of data management and master data management implementations * Serve as a liaison between the functional data owners and the IT data owners to understand needed enhancements to integrations or data transformations to provide necessary controls and oversight * Develop and maintain a data dictionary, glossary, and process documentation to be distributed or made available to all employees * Own and drive a detailed communication plan which includes running weekly, monthly, and quarterly meetings with key data stakeholders and leadership * Create or enhance data visibility of data quality through analytics dashboards, key KPIs and other metrics and measurements * Work with function leaders to build enterprise hierarchies for key domains such as Product, Customer, Vendor and Employee to support data analytics, reporting and AI. * Develop and monitor processes to track data requests, reporting needs, and serve as a point of contact to ensure communication is targeted to appropriate technical and functional resources * Work with IT to develop and maintain a data inventory in the analytics warehouse, which includes a full list of available data models, model attributes, statical reporting inventory, ad hoc data marts, and user access * Research and keep up with new technologies and provide recommendations for enhancement to the current infrastructure * Develop, maintain, and oversee a data reconciliation processes to ensure the analytics data warehouse, data marts and reporting is consistent and reliable * Work with IT leadership to ensure the proper controls are being managed and reviewed for all data integrations * Provide project management oversight for the implementation of data strategy and governance projects * Own the single source of truth conceptual model in the data warehouse and ensure that all enrichments adhere to the model design principles * Collaborate with IT to ensure privacy/security and access to data is properly aligned to organizational standards * Provide thought leadership and support executive decision making around the use of data, setting enterprise standards, and enforcing data governance policies across the organization Required Qualifications: * BA/BS in Information Systems, Computer Science, Data Analytics or Data Science * 7+ Years of experience in data architecture, business intelligence, data governance * 5+ Years of manufacturing, financial services, or healthcare industry experience * 3+ Years of enterprise level project management experience * Knowledge of data governance frameworks or have demonstrated the ability to implement data strategies across disparate data systems * Knowledge of Master Data Management principles, including data quality and data deduplication processes * Hands on experience with managing data quality, governance, and data analytics projects from end to end * Experience with implementing data modeling concepts, semantic layer, star schema, data normalization * Ability to travel to meet client needs Preferred Qualifications: * Informatica * Purview * Profisee * Boomi Integration platform At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $107k-214.5k yearly Easy Apply 20d ago
  • Account Operations Advisor

    Toast 4.6company rating

    Operations consultant job in Boston, MA

    Care Account Operation Advisor Training will be 6 to 8 weeks, Monday - Friday 9am - 6pm CST. No PTO allowed during training period. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Account Operations Advisors play an integral role in scaling Toast's rapidly growing business by providing account maintenance, quality assurance of sensitive financial and tax information, supporting both our external customers and internal Sales and Customer Success teams. The success of the Account Operations team directly impacts the customer experience and satisfaction. About this roll * (Responsibilities) Become an expert in customer facing processes while delivering outstanding customer service via outbound phone calls, chat, and email. Manage a case queue and provide answers to questions regarding contracts, accounts, and tax details. Partner cross-functionally with Sales, Onboarding, Billing, Payments, and Finance teams throughout a customer's lifecycle to provide high-quality operational support. Continually identify opportunities to improve productivity for our team and our stakeholders. Demonstrate excellent attention to detail, double-check the accuracy of information and inputs in order to minimize onboarding and processing errors. Additional ad-hoc responsibilities as assigned. Do you have the right ingredients* ? (Requirements) 2+ years of customer service experience in the escalations space Experience processing changes to customer accounts highly desired Extreme attention to detail and meticulous organization Strong technical aptitude Excellent written and verbal communication skills Confidence prioritizing and making time sensitive decisions in a fast-paced environment Excellent time management and strong sense of urgency Relentless problem-solver Prior experience with Salesforce or other CRM tool is a plus Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$55,000-$55,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $55k-55k yearly Auto-Apply 7d ago
  • Manager, Implementation Consulting

    Klaviyo 4.2company rating

    Operations consultant job in Boston, MA

    Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Implementation Consulting at Klaviyo sits at the heart of our customers' success. As the first partner our customers engage after signing, our team ensures every Klaviyo implementation is fast, high-impact, and designed for long-term success. As a Manager, Implementation Consulting, you'll lead a team of Implementation Consultants who guide our largest new customers through complex, enterprise-grade implementations. You'll be responsible for ensuring your team delivers exceptional project execution, drives early customer value, and builds the foundations for growth and retention. This is a pivotal leadership role that combines operational excellence, customer advocacy, and enterprise-level consulting experience. You'll coach and develop a high-performing global team, collaborate cross-functionally with Sales, Solutions Architecture, Deliverability, and Customer Success, and help shape how Klaviyo scales Professional Services globally. How You'll Make a Difference Lead and develop a team of 4-10 Implementation Consultants responsible for onboarding enterprise customers to Klaviyo's platform. Recruit, interview, hire, and train new team members Drive accountability across your team for operational excellence, including productivity, utilization, on-time delivery, and customer satisfaction. Manage day-to-day operations, data analysis, goal setting, career development, performance management, and process improvement. Coach, mentor, and inspire your team through effective one-on-ones, performance feedback, and career development conversations. Partner cross-functionally with Sales, Solutions Architecture, and Customer Success to ensure seamless customer transitions and alignment with growth goals. Serve as a trusted point of escalation for customer challenges, demonstrating calm leadership and solution-oriented thinking. Model Klaviyo's leadership values of proactive problem-solving, ownership, and curiosity in a fast-paced, evolving environment. Identify and execute process improvements that increase efficiency, scalability, and consistency in delivery. Contribute to global Professional Services initiatives, helping shape how Implementation evolves as Klaviyo scales to enterprise maturity. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 6+ years of SaaS implementation, consulting, or project management experience, with 2+ years leading teams. Proven success leading enterprise or strategic account implementations, managing complex tech stacks, integrations, and multi-stakeholder engagements. A successful people leader and team builder through excellent motivation, leadership, and interpersonal skills Deep understanding of marketing technology solutions (Email, SMS, CDP) and how to drive advanced use cases for customer growth. Strong project management skills, able to balance timelines, resources, and competing priorities while delivering exceptional outcomes. Excellent communicator with the ability to influence and build trust across executive, technical, and operational audiences. Collaborative, adaptable, and energized by a fast-changing environment, with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions A builder and motivator of teams who leads through clarity, empathy, and accountability. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $140k-210k yearly 15d ago
  • Senior Consultant, Business Tax Advisory | Real Estate Solutions

    FTI Consulting, Inc. 4.8company rating

    Operations consultant job in Boston, MA

    Who We Are FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About The Role FTI Consulting's Corporate Finance & Restructuring practice focuses on our clients' strategic, operational, financial and capital needs by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies and other stakeholders. FTI Consulting's Real Estate Solutions has a singular focus on the real estate and finance industry and the capital markets that serve it. Our services are designed to create integrated financial, tax and real estate solutions for clients having underlying value in real estate operations and assets. We provide an unsurpassed range of real estate advisory services including merger and acquisitions, due diligence, valuation, lease consulting, forensic accounting, financial outsourcing, IPO, REIT tax structuring and compliance, executive compensation, master planning and development services, cost segregation and private client services. We represent leading public and private real estate entities including Equity and Mortgage REITs, financial institutions, investment banks, opportunity funds, insurance companies, hedge funds, pension advisors and owners/developers. What You'll Do This is a great opportunity for a tax professional to play a significant role on a major client-service team. This person will oversee day-to-day workflow management. Responsiveness to client deadlines (for both tax return and special projects/consulting) is essential. Candidate will possess strong compliance skills (i.e. management of the tax return preparation process) as well as the ability to grow technically. Excellent interpersonal skills are required for this team-oriented position. Candidate will have the opportunity to grow with high visibility clients. Candidate will also be responsible for other real estate clients, including real estate investment trusts (REITS) and private equity real estate funds. This will be a challenging and fast- paced environment that is results-oriented with a focus on collaboration as well as professional and career growth. * Review of Corporate and Partnership tax returns. * Responsible for highlighting tax issues or unusual relationships from basic analysis of the financial statements. * Clearly and accurately document the tax compliance forms as defined in planning. * Assign and review work papers to staff and assist in writing correspondence to tax authorities. * Research tax and client requested inquiries. * Build your tax knowledge in various states. * Demonstrate professionalism and competence with client matters, as well as personal growth. * Focus on client requests, be responsive to client changes and develop strong relationships with client personnel. * Understand your client's industry. * Responsible for training tax team members through teamwork and leadership. Set goals and responsibilities. Furnish feedback during the tax compliance process and foster openness to communicate. * Strive towards learning client accounting/tax systems and processes. * Gaining knowledge of the client's business and staying current on industry and related tax matters and ability to present information to entire tax team, as well as, propose enhancements to client's future tax planning. * Demonstrating professionalism and developing collaborative skills in dealings with internal and external clients. * Use of technology to enhance and streamline the tax preparation and reporting process. * Assisting in development of potential opportunities and contacts for Real Estate Solutions. Assist in proposal process. * Continuation of your educational and career growth through self-study, CPA exam preparation and internal/external CPE courses. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need To Succeed Basic Qualifications * Undergraduate or graduate degree in Accounting * 3+ years of post-graduate work experience * Education in compliance with CPA exam requirements * Experience in real estate and partnership taxation * This role may require travel to clients and FTI offices * Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas Preferred Qualifications * Experience in Public Accounting is a plus * Strong analytical skills and accounting or audit knowledge * Requisite education and working toward CPA certification * Knowledge of Excel, MS-Word; familiarity with tax preparation software (GO System preferred) * Excellent written and verbal communication skills #LI-Hybrid #LI-AH1 Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following: * Competitive total compensation, including bonus earning potential * Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance * Generous paid time off and holidays * Company matched 401(k) retirement savings plan * Potential for flexible work arrangements * Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support. * Family care benefits, including back-up child/elder care * Employee wellness platform * Employee recognition programs * Paid time off for volunteering in your community * Corporate matching for charitable donations most important to you * Make an impact in our communities through company sponsored pro bono work * Professional development and certification programs * Free in-office snacks and drinks * Free smartphone and cellular plan (if applicable) * FTI Perks & Discounts at retailers and businesses * Upscale offices close to public transportation About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit ********************* and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. Additional Information * Job Family/Level: Op Level 2 - Senior Consultant * Citizenship Status Accepted: Not Applicable * Exempt or Non-Exempt?: Exempt Compensation * Minimum Pay: 78500 * Maximum Pay: 201000
    $98k-124k yearly est. 2d ago
  • Managing Consultant, Services - Acquiring Business Development

    Mastercard 4.7company rating

    Operations consultant job in Boston, MA

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
    $139k-222k yearly Auto-Apply 35d ago
  • VP Revenue Cycle Operations

    Children's Hospital Boston 4.6company rating

    Operations consultant job in Boston, MA

    The Vice President of Revenue Cycle Operations at Boston Children's Hospital will provide strategic and operational leadership across core revenue cycle functions, including Financial Clearance, Coding, Revenue Integrity, and Accounts Receivable Management. This role is pivotal in driving financial performance, reducing uncollectible accounts and AR days, improving operational processes, and preparing the organization for enterprise-level transformation. The VP will align people, processes, and technology strategies to protect and enhance BCH's $3B+ annual revenue. The ideal candidate brings deep revenue cycle expertise, a strong operational mindset, and the ability to lead through complexity. As a key leadership position, this role will shape the next phase of BCH's revenue cycle evolution-delivering both immediate results and long-term readiness. Key Responsibilities Strategic Leadership & Transformation * Develop and execute a multi-year transformation roadmap to position BCH as a top-performing revenue cycle organization. * Align strategies across departments to enhance enterprise capabilities in coding, accounts receivable, revenue integrity, and financial clearance. * Serve as a key advisor and second-in-command to the SVP, Revenue Cycle, providing executive-level oversight across initiatives and teams. Operational Oversight * Provide day-to-day leadership and accountability for: * Pre-Service Financial Clearance * Coding (Inpatient & Outpatient) * Revenue Integrity * Hospital Accounts Receivable * Ensure achievement of departmental KPIs, including targets for uncollectible rates, AR days, clean claim rates, and denial prevention. Revenue Performance & Risk Management * Drive initiatives to reduce uncollectible accounts toward a goal of 2.0% of NPSR (FY27 target). * Lead strategies to decrease AR days from 80+ to ~70 while improving cash flow and reducing cost to collect. * Protect and optimize BCH's $3B+ annual revenue through strong controls, visibility, and accountability. Talent & Succession Development * Mentor and develop Director and Senior Director-level leaders to ensure operational excellence and leadership continuity. * Build bench strength within mid-level management to support organizational growth and succession planning. Collaboration & Integration * Partner with Clinical Departments, IT (Epic), Finance, Health Information Management, Patient Care Services, and Foundation entities to align integrated revenue strategies. * Drive collaboration between hospital and physician revenue cycle teams to enhance transparency and overall performance. Qualifications * Bachelor's degree in Healthcare Administration, Business, Finance, or related field required; advanced degree (MBA, MHA, or related discipline) preferred. * 12+ years of progressive leadership experience in revenue cycle operations, preferably in an extensive academic or pediatric health system. * Demonstrated success in leading complex, multi-functional teams and large-scale revenue cycle transformation initiatives. * Proven experience managing hospital and professional revenue cycle functions, including coding, AR, revenue integrity, and financial clearance. * Expertise in Epic and modern revenue cycle technologies, analytics, and automation strategies. * Strong financial acumen with understanding of healthcare reimbursement, DRGs, denials management, and payer dynamics. * Knowledge of compliance and full revenue cycle operations in complex healthcare environments. * Skilled in using data and automation to drive performance and efficiency improvements. * Ability to lead and develop high-performing teams, drive change, and deliver measurable results. * Effective communicator with the ability to influence across clinical, financial, and administrative stakeholders. * Proven capacity to balance strategic priorities with day-to-day operational execution in a fast-paced environment. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
    $140k-184k yearly est. 42d ago
  • Consultant, Account Management

    Cardinal Health 4.4company rating

    Operations consultant job in Boston, MA

    **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs. + Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service. + Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health. + Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives. + Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly and identify plans for optimization. + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree or equivalent work experience, preferred + 4-6 years professional experience, preferred + Direct customer-facing experience, preferred + Strong executive presentations skills, preferred + Strong communication skills, preferred + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated, creative, able to operate effectively within a team, preferred + May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements. **What is expected of you and others at this level:** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives + Completes work independently; receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $67,500.00 - $96,300.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $67.5k-96.3k yearly 18d ago
  • Consulting Associate/Cybersecurity & Incident Response (Forensic Services practice)

    Charles River Associates 4.7company rating

    Operations consultant job in Boston, MA

    CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations. Our two main services - economic and management consulting - are delivered by practice groups that focus on specific areas of expertise or industries. Click here to learn how CRA can help you launch your career. Position Overview CRA's Forensic Services practice supports companies' commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services. We are looking for curious, analytical, highly motivated candidates with 3-5 years of experience who have majored in Computer Science, Digital Forensics, Information Security, and/or Information Systems. We value knowledge of cybersecurity concepts, research experience, quantitative ability, exceptional written and oral communication skills, and a high level of initiative. We expect Consulting Associates to use data to solve client problems, work collaboratively with a team, effectively manage their time, prioritize tasks, and take pride and ownership in their work. The opportunities to contribute to the Forensics team in this role may include (but are not limited to): Executing security and privacy investigations for CRA clients, in preparation of, and in response to, data security matters, which may include ongoing breach detection, threat analysis, incident response and malware analysis; Providing expert digital forensic support for counsel and clients in support of data security incidents, such as data breaches or fraud; Assisting in the drafting of forensic reports, affidavits and testifying as an expert in the field of digital forensics and incident response; Engaging in problem-solving and forensic analysis of digital information using standard evidence handling techniques and computer forensics tools; Identify, research, and organize information to assess the appropriateness and sufficiency of available data to facilitate effective data access and analysis; Developing familiarity with data that serves as input to this analysis, including threat intelligence, logging data, as well as contextual clues; Recognizing relationships among multiple sources and types of information to facilitate effective data analysis; Programming, model building, and database administration (Python, T-SQL, VBA, Excel, C#, among others); Ensuring reliability of analysis and risk management through implementing quality control measures and documentation; Forensically acquire data and images from identified hosts, and then locate evidence of compromise determine its impact from disk, file, memory, and log analysis; Identify artifact and evidence locations to answer critical questions, including execution, file access, data theft, anti-forensics, and detailed system usage by an adversary; Detect and hunt unknown live, dormant, and custom malware across multiple hosts in an enterprise environment; Create Indicators of Compromise (IOCs) from analysis to strengthen incident response and threat intelligence efforts; Track adversary activity second-by-second on a host via in-depth timeline analysis; Understand the evidence needed to determine the type of malware used in an attack, including rootkits, backdoors, and Trojan horses, choosing appropriate defenses and response tactics for each; Identify lateral movement and pivots within client enterprises, showing how an adversary transitions from system to system without detection; Use physical memory analysis tools to determine an adversary's activities on a host and other hosts the adversary used as pivot points across the network; Examine traffic using common network protocols to identify patterns of activity or specific actions that warrant further investigation; Identify and track malware beaconing outbound to its command and control (C2) channel via memory forensics, registry analysis, and network connections; Providing technical assessment/audit and guidance to clients on the adequacy of cyber security controls in accordance with cybersecurity frameworks that are included in one or more of the following - NIST CSF 2.0, HIPAA, ISO 27001 and 27002, SOC2, NERC-CIP; Participating in practice-building activities including recruiting and training; Desired Qualifications Strong understanding of computer operating systems, software and hardware Ability to conduct detailed forensic investigations and analysis of computers, networks, mobile devices and removable media Experience with conducting digital forensic analysis using commercial and open source forensic tools. Including file system forensics, memory analysis and network analysis Experience with conducting static/dynamic malware analysis in a lab environment and threat hunting in a live environment Experience in collegiate computer security competitions Strong understanding of proper evidence handling procedures and chain of custody Experience with drafting technical and investigative reports and communicating technical findings Experience with utilizing automation tools and scripts to expedite analysis Understanding incident handling procedures: preparation, identification, containment, eradication, and recovery-to protect enterprise environments Understanding of common attack techniques used by an adversary on a victim network and leveraging those techniques to stop further adversary activity Digital forensics/incident response training and certifications, including SANS GIAC (GCFA, GCFE, GNFA, GIME), IACIS (CFCE or CIFR), Magnet MCFE, X-ways X-Pert or similar To Apply To be considered for a position in the United States, we require the following: Resume - please include current address, personal email and telephone number; Cover letter - please describe your interest in CRA and how this role matches your goals. If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Career Growth and Benefits CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $100,000 - $126,500. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
    $100k-126.5k yearly Auto-Apply 6d ago
  • Management Consultant-Commercial Construction Industry (Commission Based)

    Travelers Insurance Company 4.4company rating

    Operations consultant job in Boston, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Corporate Services/Other, Finance and Accounting, Operations **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,000.00 - $70,000.00 **Target Openings** 1 **What Is the Opportunity?** The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs. This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments. **What Will You Do?** + Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives. + Collect and analyze financials of peer group members. + Work closely with peer group host companies in preparation for peer group meetings. + Coordinate with other PCA staff for meeting preparation, logistics, and follow-through. + Conduct peer group meetings on time, on task, and with exceptional quality. + Hold peer group members accountable for follow-through on group recommendations. + Deliver limited one-on-one consulting to peer group members to assist in goal attainment. + Actively seek one-on-one consulting opportunities within the assigned peer groups. + Deliver additional one-on-one consulting as assigned. + Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices. + Maintain accurate member/client records. + Coordinate closely with other functions to maximize member experience and lifetime value. + Provide input into developing and maintaining the peer group program operations manual. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 5 years experience consulting with closely held business owners. + Experience owning or operating a commercial construction business. + Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions. + Demonstrable delivery of high quality work/service within agreed upon timeframes. + Able to communicate as a peer to highly successful, strong-willed CEO members. + Equally exceptional team and individual performer. + Helpful and highly responsive. + Strong problem solving ability. + Strong organizational skills. + Strong, articulate communication skills. + Entrepreneurial. + Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). + Capable and comfortable with web-based applications integrated into PCA's established processes and best practices. **What is a Must Have?** + Bachelor's degree required. + 10 years of business experience required. + Ability to travel up to 75% of the time required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $70k-70k yearly 60d+ ago
  • Security Operations Center Analyst

    Franklin Fitch

    Operations consultant job in Boston, MA

    US CITIZENS AND GREEN CARD HOLDERS ONLY Security Operations Center (SOC) Analyst ($86k) Shift: Monday-Friday, 3:00 PM - 12:00 AM (EST) We are seeking a Security Operations Center (SOC) Analyst to join our Information Security team on a second-shift schedule. This role serves as the first line of support for security operations and plays a critical role in maintaining and improving the organization's overall security posture. The ideal candidate has a background in cybersecurity or IT support, strong analytical skills, and the ability to work independently while collaborating across technical teams. This position also participates in an on-call rotation. Key Responsibilities As a SOC Analyst, you will: Actively hunt for threats, indicators of compromise, and potential data exfiltration Monitor, analyze, and respond to security incidents and alerts using sound judgment and discretion Triage and remediate security detections, escalating to Tier 2/3 teams when necessary Assist Tier 2/3 teams with security changes and routine maintenance activities Troubleshoot and support security tools including VPN, email security, and endpoint protection platforms Create, update, and maintain security documentation Collaborate with Information Security and Information Technology teams to ensure a strong security posture across the organization Required Skills & Proficiencies Strong communication skills with the ability to translate security and risk concepts into business-friendly language Solid understanding of modern security principles, techniques, and protocols Experience with ticketing systems and cross-team troubleshooting workflows Working knowledge of security concepts such as: Web filtering Firewall management Least-privilege access Vulnerability management Identity and access management (IAM) Email security Security risk assessments Strong critical thinking skills with the ability to make independent, actionable decisions Qualifications 2+ years of experience in cybersecurity or a related field (or equivalent formal education) Cybersecurity operations certifications preferred, such as: CompTIA Security+ ISC2 CC ISC2 CISSP Palo Alto Networks PCNSE (or similar) Schedule & Availability Must be able to work a pre-scheduled second shift: 3:00 PM - 12:00 AM EST, Monday through Friday Willingness to participate in an on-call rotation Compensation & Career Development This role offers an excellent opportunity for career growth within a collaborative and professional environment. Employees receive a competitive total compensation package, including opportunities for bonuses based on individual performance and organizational profitability. Benefits Eligible employees have access to a comprehensive benefits program, including: Medical, Dental, Vision, Life/AD&D, Long-Term Care, and Disability coverage Flexible Spending Account (FSA) and Health Savings Account (HSA) Healthcare Concierge and Advocacy services Lifestyle Spending Account Voluntary 401(k) plan and profit sharing 10 paid holidays plus a generous PTO program Family support benefits, including paid parental leave, fertility benefits, childcare and elder care support Wellbeing programs, including mental health and employee assistance resources Retirement planning and consulting Anniversary bonus program Professional development opportunities Transportation and commuter benefits International travel insurance Auto, home, and pet insurance options Prepaid legal insurance Employee discount programs
    $86k yearly 2d ago
  • Managing Consultant, Acoustics

    Ramboll 4.6company rating

    Operations consultant job in Boston, MA

    Develop your excellence in our collaborative, inclusive, diverse, and empowering culture at Ramboll! When you start with Ramboll, you'll be joining a company that strives to make a difference - for our employees, clients, and society. As you begin working on projects, you will be given increasing responsibility, while also being able to rely on experienced managers and colleagues who offer support and a helping hand as you learn and develop in your role. Our vision is to be a leading consultancy globally, delivering integrated and sustainable solutions that shape today and tomorrow. Job Description Job location - Boston, MA, USA Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? If this sounds interesting to you, and you're curious to learn more, then this role could be the perfect opportunity for you! Ramboll is looking for experienced candidates for the full-time position of Acoustical Managing Consultant. These positions would be physically located in the Northeast United States. The Acoustical Managing Consultants will work in a challenging and variable environment that will include project management, client interaction, direction/mentoring of junior staff, and detail-oriented independent work. Your new role As our new Acoustic Managing Consultant, you will be part of a dynamic team providing state-of-the-art scientific, technical, and strategic risk management knowledge to an international client base. Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients across various sectors - including infrastructure, data centers, renewable energy, ports, and transportation. Your key responsibilities will potentially include: Managing acoustical consulting projects and client relationships Leading teams and mentoring team members to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification Preparing reports and communicating results to clients as well as preparing proposals and fee estimates Critically reviewing and interpreting local, state, provincial, and federal environmental regulations Your new team As part of the team, you will be part of a creative group, filled with people who are really excited about solving clients' problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks. About you From the moment you start at Ramboll, we will support your personal and professional development so that you can continue to grow with the company. While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success. These include: B.S. or M.S. in an Engineering, Science, or Mathematics related major 9 or more years of experience in acoustical consulting, specifically environmental noise assessment Proven success in project team leadership in acoustical consulting Experience delivering acoustical consultation and design across industry sectors such as manufacturing, technology, energy, water, and transportation, via various project delivery methods including design-bid-build and design-build (turnkey) Working familiarity applying acoustical-related industry standards such as ISO and ANSI Demonstrated experience implementing environmental noise assessments in compliance with NEPA or comparable state or international requirements. Strong written and oral communication skills Excellent analytical and organizational skills Solid spreadsheet, noise modeling, and software tool skills Demonstrated capabilities in understanding and applying environmental regulations to real-world situations What we can offer you Flexible work arrangements Generous Paid Time Off Excellent health and retirement benefits Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long-term thinking of a foundation-owned company Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $126,000 - $157,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can grow and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward-thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at [email protected] with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to receiving your application! Additional Information All your information will be kept confidential according to EEO guidelines.
    $126k-157k yearly 2d ago
  • Manager, Implementation Consulting

    Klaviyo 4.2company rating

    Operations consultant job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Implementation Consulting at Klaviyo sits at the heart of our customers' success. As the first partner our customers engage after signing, our team ensures every Klaviyo implementation is fast, high-impact, and designed for long-term success. As a Manager, Implementation Consulting, you'll lead a team of Implementation Consultants who guide our largest new customers through complex, enterprise-grade implementations. You'll be responsible for ensuring your team delivers exceptional project execution, drives early customer value, and builds the foundations for growth and retention. This is a pivotal leadership role that combines operational excellence, customer advocacy, and enterprise-level consulting experience. You'll coach and develop a high-performing global team, collaborate cross-functionally with Sales, Solutions Architecture, Deliverability, and Customer Success, and help shape how Klaviyo scales Professional Services globally. How You'll Make a Difference Lead and develop a team of 4-10 Implementation Consultants responsible for onboarding enterprise customers to Klaviyo's platform. Recruit, interview, hire, and train new team members Drive accountability across your team for operational excellence, including productivity, utilization, on-time delivery, and customer satisfaction. Manage day-to-day operations, data analysis, goal setting, career development, performance management, and process improvement. Coach, mentor, and inspire your team through effective one-on-ones, performance feedback, and career development conversations. Partner cross-functionally with Sales, Solutions Architecture, and Customer Success to ensure seamless customer transitions and alignment with growth goals. Serve as a trusted point of escalation for customer challenges, demonstrating calm leadership and solution-oriented thinking. Model Klaviyo's leadership values of proactive problem-solving, ownership, and curiosity in a fast-paced, evolving environment. Identify and execute process improvements that increase efficiency, scalability, and consistency in delivery. Contribute to global Professional Services initiatives, helping shape how Implementation evolves as Klaviyo scales to enterprise maturity. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 6+ years of SaaS implementation, consulting, or project management experience, with 2+ years leading teams. Proven success leading enterprise or strategic account implementations, managing complex tech stacks, integrations, and multi-stakeholder engagements. A successful people leader and team builder through excellent motivation, leadership, and interpersonal skills Deep understanding of marketing technology solutions (Email, SMS, CDP) and how to drive advanced use cases for customer growth. Strong project management skills, able to balance timelines, resources, and competing priorities while delivering exceptional outcomes. Excellent communicator with the ability to influence and build trust across executive, technical, and operational audiences. Collaborative, adaptable, and energized by a fast-changing environment, with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions A builder and motivator of teams who leads through clarity, empathy, and accountability. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000-$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $140k-210k yearly Auto-Apply 2d ago
  • Managing Consultant, Services - Acquiring Business Development

    Mastercard 4.7company rating

    Operations consultant job in Boston, MA

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
    $139k-222k yearly 35d ago

Learn more about operations consultant jobs

How much does an operations consultant earn in Gloucester, MA?

The average operations consultant in Gloucester, MA earns between $71,000 and $128,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.

Average operations consultant salary in Gloucester, MA

$95,000
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