Construction Operations Specialist
Operations consultant job in Wilmington, NC
Hiring: Operations Specialist | Construction Industry | Full-Time (On-Site)
The Specialized Recruiting Group is proud to partner with a rapidly growing construction services company that is seeking a highly organized and detail-driven Operations Specialist for their Wilmington, NC office. This is an excellent opportunity for a candidate who thrives in a fast-paced environment, enjoys balancing office operations with field coordination, and wants to play a key role in streamlining processes for a scaling organization.
About the Role
The Operations Specialist will support day-to-day scheduling, communication, documentation, and workflow coordination between office staff, field teams, vendors, and customers. This role is ideal for someone who enjoys problem-solving, improving processes, and keeping operations running smoothly. You'll work closely with field managers, municipalities, and internal teams to ensure jobs are scheduled accurately and executed on time.
Key Responsibilities
Act as the primary contact for scheduling and front-desk communication
Coordinate inspections with municipalities and schedule field services (installs, locates, material drops, etc.)
Manage builder portals and ensure job details and documentation remain up to date
Confirm job readiness with customers and internal systems
Support field managers on scheduling, material ordering, and issue resolution
Maintain office records, logs, and documentation
Process client VPOs/EPOs and verify customer POs for accurate scope and compliance
Provide training or oversight to support staff as needed
Maintain strong vendor relationships
Assist with warranty scheduling and follow-up
Support BOLT scheduling and Power BI reporting
Contribute to data analytics initiatives that improve operational efficiency
Qualifications
High school diploma or equivalent required; bachelor's degree preferred
3+ years of experience in operations, project coordination, or scheduling (construction industry experience strongly preferred)
Proficiency with MS Office (Excel, Teams, SharePoint)
Experience with BOLT, Power BI, Sage, or builder portals is a plus
Strong communication skills and exceptional attention to detail
Ability to manage multiple priorities and work independently
Basic understanding of accounting or project management concepts
Working Environment and Conditions
This position requires working in an office/indoor environment with a cubicle-type workspace. Regular business hours are from 7:00 a.m. to 4:00 p.m.
What Makes This a Great Opportunity
Join a stable and growing company with long-term career potential
Work in a collaborative environment where your input directly impacts operations
Opportunity to grow into more advanced operations or project management roles
Ideal for someone who loves both structure and problem-solving
Senior Analyst, Security Operations
Operations consultant job in Wilmington, NC
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a Senior Analyst, Security Operations to join our Security team. In this role you will be responsible for monitoring and maintaining security controls in multiple environments, resolving security support requests, and participating in investigation of security incidents.
What we do
The Symbotic Information Security team leads the effort to manage information security risk. Our team assesses, designs, implements, and maintains security controls to ensure compliance with our organization's IT general controls framework. We maintain a secure environment that aligns with industry standards and regulatory requirements.
What you'll do
* Monitor and analyze networks, endpoints, and applications for security threats and anomalous activity.
* Investigate and resolve security alerts, escalations, and incidents within defined service levels.
* Perform threat analysis on reported and proactive threat hunting, vulnerability assessments, and penetration testing.
* Lead incident response efforts and maintain playbooks for containment and recovery.
* Partner with Security and other IT teams to analyze security controls and ensure that company security and compliance requirements are implemented and maintained.
* Provide Status Report and relevant metrics to the Security leadership.
* Participate in special projects as needed.
What you'll need
* Bachelor's degree in computer science, Information Security, Cybersecurity, or a related technical field preferred; equivalent work experience and professional certifications (e.g., CISSP, CISM, GIAC, OSCP) may be considered.
* At least 8 years of experience in cybersecurity, with expertise in both offensive and defensive security practices.
* Strong knowledge of threat detection, incident response, and adversary tactics (MITRE ATT&CK).
* Hands-on experience with SIEM, EDR, IDS/IPS, vulnerability management, and cloud security tools.
* Proficiency in scripting or automation (Python, PowerShell, Bash) to support investigations and testing.
* Familiarity with compliance and security frameworks (NIST CSF, SOC 2, SOX, ISO 27001).
* Excellent communication skills to document findings, brief leadership, and mentor team members.
Our Environment
* Up to 10% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
* The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-EJ1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit *****************
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
Auto-ApplyVice President of MI Underwriting and Operations
Operations consultant job in Wilmington, NC
About the role
The Vice President of Mortgage Underwriting Operations establishes and leads the operational teams responsible for the acquisition and decisioning of mortgage insurance applications. A key component of the role will be developing the underwriting team and optimizing the risk evaluation process. This role requires someone who is a strategic thinker, culture builder, technologically savvy, and possesses strong leadership abilities. The individual will ensure the company's acquisition processes are intuitive, efficient, risk appropriate, and compliant.
As a di novo Mortgage Insurance Company, the person in this role will be responsible for creating operational workflows, developing underwriting guidelines, creating policies and procedures, establishing technology requirements, working with third parties, and instilling risk assessment methodologies.
What you'll do
Operations: Implement the company's mortgage insurance acquisition operation in alignment with strategic organizational growth plans.
Underwriting Leadership: Develop, lead, and manage the underwriting and operations team, ensuring effective risk evaluation and decisioning of mortgage insurance applications.
Risk Assessment: Partner with Risk to implement risk methodologies, modeling, and policies to inform accurate and comprehensive underwriting decisions.
Guideline Management: Develop and maintain policies, procedures, and underwriting guidelines, ensuring compliance with regulatory requirements, consistency with industry standards, and alignment with risk appetite.
Technology Engagement: Design and develop business requirements to support a modern approach to operations, underwriting, and risk evaluation. Partner with IT and business partners to develop, configure, and maintain operational rule sets.
Development Support: Partner with IT and Product Development teams to assist with system testing, integration, and implementation.
Compliance: Implement policies and procedures to appropriately manage all compliance-related operational activities.
Quality Outcomes: Will work closely with QC, third-party providers, and customers to determine what impacts loan and underwriter performance, identifying underwriter attributes, process change opportunities, communications, and other solutions that can result in overall improvements to underwriting execution, service levels, and performance.
Performance Analytics: Implement and analyze operational performance metrics, identifying trends and opportunities for staff and technology improvements.
Reporting: Prepare and present regular reports to senior management, highlighting key metrics and operational performance.
Training and Development: Partner with Training and Development to develop training programs and change communications, to enhance the skills and knowledge of the underwriting and operational teams.
Collaboration: Develop relationships with all departments, including Servicing, Quality Control, Risk Management, IT, Legal, Compliance, Finance, and Internal Audit.
Continuous Improvement: Foster a culture of continuous improvement and professional development.
Qualifications
This role requires someone who is technologically savvy, detail-oriented, business process-focused, and capable of ensuring compliant, high-quality, high-volume transaction management.
This position also requires a leader with a broad and deep understanding of underwriting, the ability to envision " out-of-the-box " solutions, the capability to partner effectively with senior business leaders, and the ability to effectively train and communicate new processes and procedures to the underwriting staff.
Bachelor's degree in finance, Business Administration, Risk Management, or a related field.
Minimum of 15 years of experience in mortgage/mortgage insurance underwriting.
Strong knowledge of mortgage insurance products, mortgage underwriting principles, GSE guidelines, and regulatory requirements.
Experience in developing underwriting communications and training.
Demonstrated experience in working with technology and development teams.
Demonstrated ability in leading change within organizations, whether through new programs, policies, or tests.
Excellent analytical, strategic planning, and decision-making skills.
Excellent communication skills and presentation abilities.
Demonstrated ability to develop and manage budgets.
Proven leadership and culture-building experience.
Ability to work effectively in a fast-paced, dynamic environment.
Experience in working in a start-up environment preferred.
What we offer
We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer:
Competitive Compensation - Including salary and performance bonuses.
Comprehensive Benefits - Health, dental, vision, and mental wellness support.
Retirement Savings - 401(k) with company matching.
Career advancement opportunities with business growth.
Inclusive Culture - A diverse, collaborative, and supportive workplace where every voice is valued.
Perks & Extras - Generous PTO, team events, wellness programs, and more.
Potential Relocation Assistance.
Operations Analyst
Operations consultant job in Jacksonville, NC
Job Description
JRAD is seeking candidates for Operations Analysts who support Navy fleet training and operations by analyzing data and developing instructional materials. Operates and manages computer-based systems to assess and present training and operational effectiveness to diverse groups within the Navy.
Roles/Responsibilities:
Operate computer-based systems to prepare reports and visual presentations analyzing Navy training and operational data.
Analyze exercise operations, sensors, tactics, and weapons to identify performance trends and areas for improvement.
Develop computer-based training materials for Navy operational units and systems.
Utilize Government-Owned Software (e.g., Archive Edit Studio) and Commercial-Off-The-Shelf tools (e.g., Google Earth) to integrate data into PowerPoint presentations and debrief tools.
Required Skills and Education:
Bachelor's degree preferred.
3 to 5 years of related experience required.
Strong familiarity with Navy operations and training environments.
Proficiency in data analysis, visualization, and presentation software.
Security Clearance:
Secret Clearance
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
Operations Analyst
Operations consultant job in Jacksonville, NC
Job Description
Supports Navy fleet training and operations by analyzing data and developing instructional materials. Operates and manages computer-based systems to assess and present training and operational effectiveness to diverse groups within the Navy.
Responsibilities:
Operate computer-based systems to prepare reports and visual presentations analyzing Navy training and operational data.
Analyze exercise operations, sensors, tactics, and weapons to identify performance trends and improvement areas.
Develop computer-based training materials for Navy operational units and systems.
Utilize Government-Owned Software (e.g., Archive Edit Studio) and Commercial-Off-The-Shelf tools (e.g., Google Earth) to integrate data into PowerPoint presentations and debrief tools.
Qualifications:
Bachelor's degree preferred.
3 to 5 years of related experience required.
Strong familiarity with Navy operations and training environments.
Proficiency in data analysis, visualization, and presentation software.
Secret Clearance required
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#cj
Job Posted by ApplicantPro
Current Operations Analyst
Operations consultant job in Jacksonville, NC
This team member assists in the daily management and coordination of the Directorate of Current Operations, G3, 2d Marine Division, with responsibility for operational aspects of 2dMarDiv support to mission units, exercises, deployment, mobilization, and other contingency plans and operations.
The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees.
Responsibilities:
* Assist with the MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB).
* The candidate is responsible for conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of the 2d MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB).
* The candidate is responsible for the scheduling, maintaining, and sustaining of the G-3 Directorate Operations Bureau meeting, G-3 Synchronization meeting, and Chief of Staff Monthly meeting.
* The candidate will assist the Director, G-3 Current Operations in the preparation of reports, responses to queries, position papers, justification and background papers, and present briefings as required.
* The candidate will prepare other briefings as directed by the Director and/or Deputy Director, G-3 Current Operations.
* The candidate will assist with Feasibility of Support (FOS) and Task Management Tool (TMT). In coordination with the Current Operations (COPS) Chief and NCO, the candidate will assist with conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv Warning Orders (WARNORDs), Operations Orders (OPORDs), Fragmentary Order (FRAGORDs), and/or Feasibility of Support (FOS), and assigned TMT task request within Automated Message Handling System (AMHS) and/or Enterprise Task Management Software Solution (ETMS2).
* The candidate will assist in drafting orders or requests sent for review and release by the Director and/or Deputy Director, G-3 Current Operations on AMHS. Additionally, this candidate will assist with tracking to completion all FOS/TMT request/task in both AMHS and ETMS2.
* The candidate will assist with Mission Tracking. In coordination with the Mission Tracking Officer and NCO, candidate will conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv exercise and contingency missions. Further the candidate will monitor and report to the Director and Deputy Director, G-3 Current Operations on all ongoing and planned operations involving 2d MarDiv assigned forces through the daily situation reports received by all units.
* The candidate will conduct sound analysis of incoming operational and emergency information and provide operational technical advice. The candidate must be able to maintain information systems on Non-classified Internet Protocol (IP) Router Network (NIPRNET) and Secure IP Router Network (SIPRNET) that include but are not limited to C2PC, AMHS, ETMS2 and other web-based collaborative tools as required.
* The candidate will be responsible for assisting with Installation Special Events, Ceremonies, and Official Military Visits. This will require the candidate to conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of Special Installation Events, Ceremonies, and Official Military Visits.
* The candidate will participate in the development and review of actions, programs, policies, and procedures for the execution of support for Installation Special Events, Ceremonies, and Official Military Visits.
Qualifications:
* At least two years of experience working on a General Officer level staff (U. S. military) specifically in either the current, or future operations section.
Education & Experience:
* Education at the career (O-4) level, or higher, from any United States military service school.
Clearance: Top Secret required, TS/SCI eligible
Work Days: Monday-Friday
Core hours: 8 hour days 7:30-4:30
Travel: TBD, possible conference attendance no more than 3 times per yr. for 5 days/event or less.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Additional information:
ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
Business Operations Branch Manager - Cooper Equipment Rental Company
Operations consultant job in New Bern, NC
Responsive recruiter Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Description :
Join Cooper Equipment Rentals, a new division of Cooper Tacia General Contracting. We are seeking a qualified and experienced Business Operations Manager to join our office in New Bern, NC. In this role you will be responsible for the growth and efficiency of the rental operations. This includes ensuring efficiency, profitability and customer satisfaction.
Key Responsibilities:
· Oversee day-to-day rental operations such as equipment readiness, maintenance programs and logistics.· Lead sales initiatives to ensure team alignment with organizational objectives. · Recruit, train and manage staff through continuous coaching, training and performance feedback· Manage and report on profit and loss statement· Conduct inventory audits to maintain efficient fleet levels· Promote a culture of safety and discipline through leadership, accountability and communication· Adhere to all company safety guidelines and protocols· Perform additional duties as assigned
Requirements:
· Bachelor's degree preferred · 3 + years of sales and operations experience· Strong motivational and leadership skills· Ability to multitask in a fast-paced environment· Excellent written and verbal communication skills· Must maintain a professional appearance· Valid driver's license
Employment Type: Full-time
Salary: 90,000 - 100,000
Benefits: · 100% Employer Paid Health, Vision & Dental Insurance for employee · PTO/ Paid Holidays· 401K W/ 3% Match · Continued Education as needed Application Process: All interested individuals must submit a resume and three references. Email to: *******************************
We are an equal opportunity and drug-free workplace. Pre-employment drug screening required.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Compensation: $90,000.00 - $100,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Cooper Tacia General Contracting Company Team
At Cooper Tacia General Contracting Company, we believe in building excellence from the ground up. Our story began in 1996 with John Cooper and Chris Tacia, two high school students who transformed a firewood business into a leading construction company. Today, we deliver top-quality projects across the southeast United States.
Why Work with Us?
We value innovation, collaboration, and professional growth. Here's why you should consider a career with Cooper Tacia:
Diverse Projects: Work on a wide range of projects, including manufacturing facilities, office buildings, government and education facilities, restaurant and retail spaces, apartment complexes, and water treatment plant upgrades.
Career Development: We are committed to your growth, offering opportunities for continuous learning and advancement.
Supportive Environment: Join a team of dedicated professionals who are passionate about what they do.
Excellence in Every Project: Contribute to high-quality projects that make a real impact.
Competitive Benefits and Compensation: Enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and competitive salaries. We pay 100% of employee benefits for the employee only, offer a 401(k) with a 3% match, 10 days of PTO, and paid holidays.
Explore Career OpportunitiesWe are always on the lookout for talented individuals to join our team. Whether you're an experienced professional or just starting your career, we have opportunities that can help you grow and succeed.
Auto-ApplyOperations Analyst
Operations consultant job in Jacksonville, NC
Supports Navy fleet training and operations by analyzing data and developing instructional materials. Operates and manages computer-based systems to assess and present training and operational effectiveness to diverse groups within the Navy.
Responsibilities:
* Operate computer-based systems to prepare reports and visual presentations analyzing Navy training and operational data.
* Analyze exercise operations, sensors, tactics, and weapons to identify performance trends and improvement areas.
* Develop computer-based training materials for Navy operational units and systems.
* Utilize Government-Owned Software (e.g., Archive Edit Studio) and Commercial-Off-The-Shelf tools (e.g., Google Earth) to integrate data into PowerPoint presentations and debrief tools.
Qualifications:
* Bachelor's degree preferred.
* 3 to 5 years of related experience required.
* Strong familiarity with Navy operations and training environments.
* Proficiency in data analysis, visualization, and presentation software.
* Secret Clearance required
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#cj
Business Analyst ACO Operations
Operations consultant job in Wilmington, NC
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose:
Wilmington Health is looking for a Business Analyst to support ACO operations. This position requires an in-depth understanding of healthcare data including provider, clinical and member data. In this role, the Analyst is charged with developing high level analyses, recommending strategic actions to be taken based on data and presenting opportunities to support internal and external initiatives in support of strategic efforts.
Essential Duties/Responsibilities:
Incorporate large amounts of healthcare data to discover patterns, trends, and relationships to produce actionable insights which can inform strategy and identify cost reduction, quality improvement, and risk capture.
Create and maintain documentation of operational practices used in the development of analysis and reports.
Present thoughtful analytical summaries to internal and external stakeholders, using strong written and verbal communication.
Actively participate in developing strategies and targets for scaling business and targeting initiatives that improve quality, improve patient satisfaction and control healthcare costs.
Work with clinical and operational leaders to identify, analyze, research, select, modify, or update population health solutions.
Assists with or facilitates meetings, conference calls, web meetings, presentations, and other communication methods.
Conducts or facilitates drill down and other ad hoc analyses of population healthcare data.
Writes reports for use by other team members and leaders to support population health management.
Proficient in use of Excel and SQL and SAS
Other Duties:
Appears for work on time and attends meetings as required
Maintains strict confidentiality
Communicates courteously and appropriately with patients, physicians, and coworkers
Other duties specified by manager
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong organizational skills
Ability to manage time-sensitive projects
Effective communication skills
Ability to work independently and take initiative in addressing concerns and issues
Proficient with computer-based applications such as MS Office, Adobe, registries/medical databases, claims data, population health benchmarking and electronic health records
QUALIFICATIONS
Required
Bachelor's Degree or equivalent experience
1-2 years of population health experience
Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law.
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Occasionally
Sitting
Continuously
Walking
Occasionally
Kneeling/Crouching
Rarely
Lifting
Rarely
Auto-ApplySmall Business Operator
Operations consultant job in Wilmington, NC
Job Description
We are a growing flooring business, and our next phase of growth will come through acquisitions of complementary businesses. To prepare for this expansion, we are seeking a driven and entrepreneurial leader who can take an executive role within our current operations, learn our systems, improve them, and ultimately step into the operator role of our next acquisition.
Role Overview
This is a hands-on executive development position designed for someone interested in small business leadership, operations, and private equity-style acquisition growth. The role blends day-to-day management with long-term strategy. The successful candidate will gain direct exposure to small-business M&A, private equity-style investment, and the realities of operating and scaling a growing company.
Key Responsibilities
Take a leadership role in our current flooring business, learning and managing operations, finance, and sales.
Partner with ownership to refine systems, processes, and reporting for greater efficiency and scalability.
Lead teams across operations, sales, and installation to ensure daily excellence and customer satisfaction.
Contribute to the evaluation and integration of future acquisitions.
Develop into the primary operator for an acquired business within 12-24 months.
Why This Role?
This is an opportunity for an ambitious leader to accelerate their career in entrepreneurship through acquisition (ETA), SMB private equity, or small business leadership. You will gain a unique blend of exposure to deal-making, operations, and strategy, while preparing to step into a CEO/operator role of a profitable business.
Requirements
What We're Looking For
Strong interest in entrepreneurship, small business operations, or private equity/M&A.
Proven leadership experience (operations, consulting, finance, management, or similar).
Strong analytical and problem-solving skills with a bias for action.
Comfort with rolling up your sleeves-this is a hands-on leadership role in a fast-moving, entrepreneurial environment.
Excellent communication and team management skills.
Open to relocating anywhere in the Southeast
Application tip: Please think of your cover letter as a personal statement as opposed to a traditional 'cover letter'. Ideally, you'll use this space to highlight any skills/experiences that are not obvious on your resume. For example: We have both retail and construction operations in our business - highlighting experience in either of these is a positive. Another example: if you were in the military, you could use this space to highlight your leadership experience and openness to relocation (from moving around previously).
Benefits
Compensation & Growth
Competitive salary
Equity participation
Direct exposure to small-business M&A, operations, and finance
A clear path to becoming the operator of a business we acquire
Storm Project Consultant
Operations consultant job in Wilmington, NC
This position is located in Wilmington, Delaware Storm Project Consultant Are you interested in working more than just a roofing and siding company? G Fedale is a trusted partner dedicated to excellence in every aspect of our work. We are the one of the fastest growing roofing and siding companies in the tri-state area. Repeated voted as top work places in Delaware. With a legacy spanning 18 years, we have established ourselves as a leader in the industry, serving residential and commercial clients with top-quality craftsmanship, exceptional customer service and unwavering integrity. Summary: The Estimator is tasked with driving revenue growth by converting leads into signed contracts and maintaining relationships with existing clients. Responsibilities include scheduling homeowner visits, generating leads through various channels, meeting with homeowners to understand their needs, presenting tailored solutions, and completing contracts. Additionally, the Estimator collaborates with team members, liaises with insurance adjusters, and provides feedback for improving revenue opportunities. Adherence to safety protocols and occasional travel for storm events are also part of the role. Essential Duties and Responsibilities:
Maintains and executes a schedule of canvassing and planned visits to homeowners. Works with the Brand Ambassadors, Stom Manager, Sales Manager, Sales Schedulers to ensure his/her calendar is current and openings are visible while prospecting sales appt and running sales leads.
Generating Storm leads and opportunities with cold calling, working directly with project managers for upsells, social media and partnering with brand ambassadors. Contacts other neighbors, works personal networks, or attends home shows to identify homeowners who may need products or services. Follows up as necessary. Allocates time to generate leads at Company-sponsored home shows.
Contacts potential customers using information provided by the Brand Ambassadors and sales scheduler. Meets with homeowners to discuss needs. Listens to the customer, personally inspects the area of the home in question, and actively works with the customer to determine their exact needs. Meets with potential Customers nights, weekends, or holidays as required.
Presenting solutions and or insurance process for homes with storm damage and signing storm form contingency contract with customer
Meets with insurance adjuster/ ladder assists, engineers as needed for site inspections and assisting with any questions they may have in regards to storm damage to the home
Presents solutions and overcomes objections to close deals. Working with customers to Sign off on G Fedale contact.
Completes contracts. Completes the Proposal form with all specifications, prices, and payment terms. Ensures the customer understands that all work must be documented and that no verbal promises or expectations are allowed. Makes arrangements to either pick up the deposit check or have a payment sent to or called into the Billing Specialist at the Newport office.
Assists in arranging financing. Works with the customer while onsite to apply for financing if not paying by check or credit card. Ensures that the customer actually applies and is approved for financing, not just that they qualified.
Provides feedback to the Marketing and Production Departments. Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.
Provides information necessary for commission calculation on a timely basis. Works with the Accounting Department to ensure all information needed for calculating commission payments for any given quarter are submitted within the first two weeks of the following quarter.
Seeks to improve productivity and results on a daily basis.
Follows all Company safety rules and operating procedures, practices and guidelines.
Completes other tasks as assigned by Management.
Additional travel maybe required to emerging markets to respond to storm events
Requirements:
A degree from an accredited 4-year college or university with a major in business, marketing, or a related field, or a high school degree with significant sales and industry experience. 2. 3-5 years of selling experience in the home building, remodeling, or renovation markets. 3. Strong selling skills, including active listening, determining needs, the creation and presentation of solutions, overcoming objections, and closing the deal.
A demonstrated ability to understand and work with contracts that provide for construction services or financing for construction services.
A demonstrated understanding of home insurance and how home insurance claims are processed.
Strong 4-function math skills: addition, subtraction, multiplication, and division. 7. Demonstrated computer skills using a service-oriented CRM system, including mobile access. 8. Excellent customer service skills, including the ability to keep calm and be clear with challenging Customers, staff, and vendors.
The perseverance to keep pursuing solutions even when Customers, staff, or vendors are not cooperative.
Strong oral and written communications skills when interacting with Customers, staff, management, or vendors.
Strong abilities to multi-task, prioritize activities, and react quickly to changing information. 12. A valid driver's license with no DUIs and no restrictions on driving for company-related business. 13. A clean, reliable, and insured personal vehicle to ensure a prompt start to the working day. 14. Desirable personal traits including honesty, integrity, accuracy, high standards, fairness, and good listening and time management skills.
Strong analytical and problem-solving skills with an emphasis on quantitative methods. 16. Solid working knowledge of federal, state, and local laws and regulations related to the selling, providing, and invoicing of construction services.
No restrictions or requirements preventing the ability to work in the US for any US company.
Benefits: We offer comprehensive and competitive benefits to employees (and their Families) such as medical, dental, vision, life insurance, short-term, long-term disability and a plethora of other coverages. In addition, we also offer a matching 401K to eligible employees. Physical demands:
The ability to walk around an office, warehouse, or neighborhood, climb and descend stairs, work in a seated position at a desk for hours at a time, stand at a trade/home show for hours at a time, drive to and from offsite meetings, operate computers and phones, open/close file cabinets, bend/stand as necessary, set up and use an extension ladder, safely climb on, navigate around, and descend from residential and commercial roofs, and lift and carry up to 80 pounds. EEO statement: G. Fedale General Contractors is an Equal Opportunity Employer. We embrace diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment is decided on the basis of qualifications, merit, and business need.
Cyber Operations Engineer-VP
Operations consultant job in Wilmington, NC
About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Overview
Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities:
* Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours.
* Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary.
* Act as a mentor for more junior team members.
* Performs investigation and escalation for complex or high severity security threats or incidents.
* Ensures that all identified events are promptly validated and thoroughly investigated.
* Collaborates with technical teams to identify, resolve, and mitigate events.
* Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity.
* Assists with containment of threats and remediation of environment during or after an incident.
* Regularly develop new and interesting use cases for future SIEM logic.
* Participate in cyber threat hunts in support of the global cyber operations function.
* Assist with forensics investigations.
* Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures.
* Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock.
* Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities.
BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team.
What the ideal candidate looks like:
* 4+ years of experience in security operations center, or similar security technical and operational role is preferred.
* University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred.
* Action-oriented attitude and willingness to roll up sleeves.
* Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc.
* Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.).
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.).
* Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.).
* Intermediate knowledge of Windows and Unix or Linux.
* Intermediate knowledge of Firewall and Proxy technology.
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of penetration techniques.
* Advanced event analysis leveraging SIEM tools.
* Advanced incident investigation and response skill set.
* Advanced log parsing and analysis skill set.
* Advanced knowledge of ServiceNow a plus.
* Strong oral and written communication skills.
* Attention to detail.
* Strong organizational skills.
* Experience with scripting.
* Knowledge of forensic techniques.
* Integrity and the highest ethical standards.
* Rapidly assimilates complex data and information and displays a developed learning agility.
* Self-starter with the personal drive to achieve superior performance.
* Courage of convictions and the ability to respectfully debate the status quo.
* Natural curiosity and desire to always learn.
For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Revenue Operations Internship
Operations consultant job in Wilmington, NC
Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
* Growing 100% year-over-year
* Our AI product (HOAi) went from $0 to millions in months
* Backed by Cove Hill Partners and JMI Private Equity
* 6M+ doors on our platform, displacing legacy systems
We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.
Overview
As a Revenue Operations Intern at Vantaca, you will engage with internal stakeholders to support business reporting, assist in business operations, and conduct data analysis tasks and projects. This role provides an opportunity to develop skills in reporting and visualization using tools like Excel and HubSpot Sales CRM. You'll also interact with mentors and be part of a Revenue Operations team supporting the Go-to-Market/Sales organization.
Responsibilities
* Work with cross-functional teams such as: Go to Market functions, Finance and Revenue Operations
* Work regularly with Excel and data visualization tools such as HubSpot CRM to extract, analyze, and report on data
* Create reports to support business stakeholders
* Analyze data, identify defects, and resolve issues
* Develop proficiency within HubSpot Sales CRM
* Assist the Finance team's Deal Desk function configuring quotes in our CRM, assisting with pricing strategy and contract creation
* Participate in Go to Market efficiency projects including account validation, territory optimization, and others
* Contribute to internal Sales process optimization, operational cadence and market strategy (run the business)
Requirements
* Currently enrolled in a bachelor's degree program with a graduation conferral date between 2024 and Spring 2025
* Availability to work 10-20 hours per week (Monday-Friday)
* Interest in pursuing a career in Sales Ops/FP&A/Revenue Operations/Business Analyst or related role
* Intermediate Excel skills demonstrated through relevant coursework or majors, pursuing an Excel certification, or similar
* Good communicator: Comfortable interacting with various people, writing clearly, listening well, and using the appropriate tone for the audience
* Highly organized self-starter: Proactively seeks opportunities to improve and add value to the team and customers
Core Values
* Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
* Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
* Accountability Starts with Me: Notices problems and takes personal action to solve them.
* Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
* Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.
Why You Should Join Our Team
* Our eNPS is +68! (Google it, that is great).
* Remote Flexible - come to the office when needed.
* Named on Inc 5000 list of America's Fastest Growing Private Companies.
* Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
* Winner of Coastal Entrepreneur Award, Technology Category.
* Active employee-led Culture Committee.
* Ongoing industry and professional development trainings available to all employees.
* Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
* We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for a interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
Retail and Operations Coordinator Corporate Office
Operations consultant job in Mount Olive, NC
Refuel your career with Handy Mart Convenience Stores! We are seeking a motivated and high energy Retail and Marketing Coordinator for our Retail Division. This position primarily supports field operations, including Retail, Branded Food, and Marketing and reports to the Director of Operations. This position handles a very wide variety of administrative tasks using many different computer programs and processes. Excellent communication, organizational, and computer skills are required.
Job Requirements include but are not limited to:
1. Must have the ability to read, write, speak and understand all the English language sufficiently enough to perform the designated duties of this position.
2. Must have the ability to communicate in a positive manner with customers, auditors, supervisors, co-workers and management.
3. Must be able to operate office equipment, including personal computers, calculators, and fax machines. Must be proficient in:
a. Excel
b. PowerPoint
c. Microsoft Word
d. Adobe Illustrator/Photo Shop
e. Access
f. Various internet programs.
4. Must be able to sit and remain alert for long periods of time while working at a computer, attending meetings, etc.
5. Must be able to quickly respond with positive solutions in times of multiple priorities or situations requiring immediate and sound decisions.
Wealth Client Management Consultant
Operations consultant job in Wilmington, NC
WHO are we looking for?
CAPTRUST is seeking a
Wealth Client Management Consultant
who will work with one to several financial advisors to service and retain wealth client relationships. The Client Management Consultant uses specialized knowledge and skills, obtained through experience and/or formal training, to assist Financial Advisors in providing excellent client service to individual investors and families. The candidate also recommends solutions to problems with extensive contact with Financial Advisors, internal business partners, and operational teams at various custodians. Primary responsibilities may include the following, amongst others:
Responsibilities
Builds relationships with Financial Advisors, internal and external business partners, and clients by delivering exceptional proactive service
Services existing client relationships (including calling, meeting, corresponding, and addressing requests as well as processing money and asset movements, and trade flow requests) with the highest level of service and prompt follow-up with the client
Prepares and provides documentation and materials required for client calls and visits
May participate in investment reviews and annual reviews
Onboards new client relationships through correspondence, reports, new account paperwork, and advisory agreements
Works with Financial Advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction in a courteous and professional manner while upholding our CAPTRUST culture
Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance
Performs other duties and special projects as required, including firm-wide initiatives
Qualifications
Minimum Qualifications:
Completion of a four-year college degree from an accredited college or equivalent work experience
Minimum 5 years of experience working in a Client Service role in the brokerage, investment advisory or financial services environment
Desired Qualifications/Skills:
Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF Editor
Ability to navigate spreadsheets
Excellent math skills and the ability to quickly grasp financial and investment concepts
Positive attitude and a team player
Organizational and prioritization skills; ability to manage time-sensitive tasks simultaneously
Analytical thinker and problem solver
Energized by change and ability to think “outside the box” regarding process improvement
Flexibility to handle changing priorities, pressure, and short deadlines
Self-motivated; ability to work well independently and with others
A high standard of professionalism
Notable attention to detail
Proactive in task follow-up, stay ahead of deadlines, excellent time-management skills
Exceptional written and verbal communication skills
WHAT can you expect from your career at CAPTRUST?
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
Our Employee Benefits Package shows how much we value our team. Some benefits include:
Company discretionary bonus
Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
Paid time off (PTO) or Paid Sick Leave (PSL)s
WHERE will you be working?
5535 Currituck Drive Suite #110 | Wilmington, North Carolina
Due to the nature of the role, this is not a remote or work from home position, however there is flexibility.
HOW do we build a world class organization one brick at a time?
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.
Are you the next brick?
To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:
Ability to build successful, collaborative, and trusting relationships
Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
Inherent desire to give back to our communities and enrich the lives of those around us
An other-centered mindset
Integrity through maintaining objectivity
EEO/Diversity Statement:
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws. #associate
This position will remain open until filled.
Auto-ApplyVice President of ICF Operations
Operations consultant job in La Grange, NC
We are hiring for:
Vice President of ICF Operations
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Now Hiring: Vice President of Operations - ICF Services
We're seeking a dynamic and experienced Vice President of Operations to lead and oversee our large-scale Intermediate Care Facilities (ICF) supporting individuals with intellectual and developmental disabilities. This senior leadership role is responsible for driving high-quality care, regulatory compliance, operational excellence, and team performance across multiple ICF settings. The ideal candidate brings extensive leadership experience in ICF environments, with a deep understanding of CMS regulations, survey readiness, interdisciplinary team coordination, and person-centered service delivery. A successful track record of managing large, complex facilities, leading diverse teams, and achieving measurable outcomes is essential.
Join us and help shape the future of care by ensuring our ICFs remain safe, supportive, and empowering environments for the people we serve.
DUTIES AND RESPONSIBILITIES:
Leadership and Strategy
Set regional objectives and drive operational strategies that align with the company's mission, values, and strategic plan.
Provide strong, value-driven leadership to all regional employees, including Executive Directors, Business Office Managers, and Executive Assistants.
Promote company goals and service philosophy to internal teams and external stakeholders, including families, regulatory agencies, and the public.
Serve as a role model and ambassador for the organization, maintaining a positive and professional presence in all settings.
Operational Oversight
Oversee the day-to-day operations of residential, day, and/or community-based programs, ensuring consistent delivery of high-quality, person-centered services.
Ensure appropriate resource allocation, staffing coverage, and operational efficiency across all service areas.
Monitor and address performance metrics, ensuring adherence to organizational policies and key performance indicators (KPIs).
Approve and monitor regional and development budgets in coordination with Financial Services and the COO.
Human Resources and Talent Management
Ensure responsible hiring, promotion, progressive discipline, and termination processes are implemented in accordance with company policy.
Lead efforts to develop and retain high-performing teams through timely training, performance evaluations, coaching, and succession planning.
Support ongoing professional development for clinical staff, administrators, and direct support teams.
Financial Oversight
Lead regional financial planning and oversight, including budget development, forecasting, and cost management.
Monitor service utilization, staffing models, and billing to ensure financial performance aligns with organizational goals.
Collaborate with the finance team to proactively manage fiscal health and mitigate operational risks.
Regulatory Compliance and Quality Assurance
Ensure full compliance with federal, state, and local regulations as well as company policies and contractual obligations.
Remain current with changing regulatory and payer requirements; implement necessary changes across the region.
Partner with quality and compliance departments to ensure licensing readiness and successful audit outcomes.
Community and Stakeholder Engagement
Build and maintain strong community partnerships through active participation in local chambers, events, and initiatives that enhance visibility and reputation.
Identify and pursue strategic growth opportunities within the region, including service expansion and new program development.
Supervisory Responsibilities
This position directly supervises Regional Business Office Managers, Executive/Admin Assistants and Executive Directors. The Vice President provides overall leadership and indirect oversight for all employees within the assigned region.
MINIMUM QUALIFICATIONS:
Bachelor's degree in Human Services, Business Administration, Health Administration, or a related field strongly preferred. Equivalent work experience may be considered.
Minimum of 5 years working in IDD services, including at least 2 years in a regional leadership role with responsibility for multi-site operations.
Proven leadership and decision-making abilities.
Strong understanding of IDD-related regulations and service models.
Exceptional organizational, financial, and interpersonal skills.
Ability to balance multiple priorities in a dynamic environment.
Professional demeanor with the ability to effectively represent the organization in internal and external settings.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
Frequent use of standard office equipment, including computers, phones, and other peripherals.
Ability to lift and carry items within a reasonable weight range, if necessary.
Regular use of technology and exposure to prolonged periods of screen time.
RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
Pre-employment screening:
Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
We offer the following benefits to employees:
Payactiv: early access to the money you've earned from hours you've already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
Auto-ApplyDigital Operations Specialist
Operations consultant job in Wilmington, NC
Job Description
NewtekOne , Your Business Solutions Company , is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk.
Newtek's and its subsidiaries' business and financial solutions include: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.
Newtek Bank is looking to add a Digital Operations Specialist to its team.
The Digital Operations Specialist plays a crucial role in maintaining online and mobile digital operations, ensuring excellence, efficiency, and customer satisfaction for consumer and business banking products. This position demands a deep understanding of financial and digital operations, along with strong communication, problem-solving, and collaborative skills. The specialist is responsible for the daily, weekly, monthly, and annual processing of Digital Banking services, meeting the Bank's and vendor's requirements. Additionally, they may provide efficient service to clients, prospective clients, and bank personnel through approved communication channels. A client service-oriented approach, adaptability to a fast-paced environment, and the ability to handle confidential information are essential for success in this role.
Responsibilities Include:
• Maintain a strong understanding of bank policies and procedures, digital banking products and services, and regulatory compliance requirements.
• Promote customer centricity through digital channels to ensure a high-quality user experience.
• Maintain operating functionality for online banking platforms and ancillary services.
• Process workflows to onboard new consumer and business customers into online banking services.
• Provide ongoing maintenance and support for digital banking solutions such as online Deposit Account Opening, ACH Origination, Online Wires, Mobile and Remote Deposit Capture, Positive Pay, Lockbox, and Receivables software.
• Drive digital banking issue resolution, assist with troubleshooting, monitor for trends, and escalate high priority cases when necessary to ensure smooth operations and user experience.
• Conduct thorough analysis of digital transactions for fraud detection and prevention.
• Support execution of strategic projects and digital product implementations, releases, and testing.
• Collaborate with cross-functional teams to enhance digital products, services and to find client solutions.
• Uphold the Bank's service culture to all external and internal clients.
• Strictly follow corporate policies and procedures. Comply with federal regulations and laws including the Bank Secrecy Act.
• Complete annual compliance courses and other training as assigned.
• Perform additional duties and responsibilities as instructed.
Knowledge, Skills and Abilities:
• Strong understanding of digital banking platforms and technologies.
• Advanced knowledge of Bank operations, products and services, and security measures. Familiarity with related federal laws and regulations, and other Bank operational policies and procedures.
• Excellent communication and complex problem-solving skills.
• Detail-oriented with the ability to analyze and resolve issues efficiently.
• Ability to prioritize work and responses to Bank personnel and clients.
• Ability to thrive in a fast-paced, evolving environment with a focus on continuous improvement.
• Tech-savvy and adaptable to changes in the digital landscape.
• Willingness to assist in cross-functional projects and initiatives.
• 1+ years in digital operations, technology operations, banking operations or similar role required.
• 2+ years in consumer and business customer support role preferred.
Education and Certification Requirements:
College degree from a two-year program with a concentration in business or technology preferred, or the equivalent combination of education and experience.
Salary Range: $55,000 to $67,000 per year
Shift Availability: Monday to Friday from 8am to 5pm EST. Schedule will be a rotating 8am-5pm/9am-6pm EST shift every other week.
NewtekOne is an Equal Opportunity Employer; M/F/D/V. We require all of our employees to perform work in an ethical manner and uphold our Code of Business Conduct and Ethics at all times.
Digital Operations Specialist
Operations consultant job in Wilmington, NC
NewtekOne, Your Business Solutions Company, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk.
Newtek's and its subsidiaries' business and financial solutions include: banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.
Newtek Bank is looking to add a Digital Operations Specialist to its team.
The Digital Operations Specialist plays a crucial role in maintaining online and mobile digital operations, ensuring excellence, efficiency, and customer satisfaction for consumer and business banking products. This position demands a deep understanding of financial and digital operations, along with strong communication, problem-solving, and collaborative skills. The specialist is responsible for the daily, weekly, monthly, and annual processing of Digital Banking services, meeting the Bank's and vendor's requirements. Additionally, they may provide efficient service to clients, prospective clients, and bank personnel through approved communication channels. A client service-oriented approach, adaptability to a fast-paced environment, and the ability to handle confidential information are essential for success in this role.
Responsibilities Include:
* Maintain a strong understanding of bank policies and procedures, digital banking products and services, and regulatory compliance requirements.
* Promote customer centricity through digital channels to ensure a high-quality user experience.
* Maintain operating functionality for online banking platforms and ancillary services.
* Process workflows to onboard new consumer and business customers into online banking services.
* Provide ongoing maintenance and support for digital banking solutions such as online Deposit Account Opening, ACH Origination, Online Wires, Mobile and Remote Deposit Capture, Positive Pay, Lockbox, and Receivables software.
* Drive digital banking issue resolution, assist with troubleshooting, monitor for trends, and escalate high priority cases when necessary to ensure smooth operations and user experience.
* Conduct thorough analysis of digital transactions for fraud detection and prevention.
* Support execution of strategic projects and digital product implementations, releases, and testing.
* Collaborate with cross-functional teams to enhance digital products, services and to find client solutions.
* Uphold the Bank's service culture to all external and internal clients.
* Strictly follow corporate policies and procedures. Comply with federal regulations and laws including the Bank Secrecy Act.
* Complete annual compliance courses and other training as assigned.
* Perform additional duties and responsibilities as instructed.
Knowledge, Skills and Abilities:
* Strong understanding of digital banking platforms and technologies.
* Advanced knowledge of Bank operations, products and services, and security measures. Familiarity with related federal laws and regulations, and other Bank operational policies and procedures.
* Excellent communication and complex problem-solving skills.
* Detail-oriented with the ability to analyze and resolve issues efficiently.
* Ability to prioritize work and responses to Bank personnel and clients.
* Ability to thrive in a fast-paced, evolving environment with a focus on continuous improvement.
* Tech-savvy and adaptable to changes in the digital landscape.
* Willingness to assist in cross-functional projects and initiatives.
* 1+ years in digital operations, technology operations, banking operations or similar role required.
* 2+ years in consumer and business customer support role preferred.
Education and Certification Requirements:
College degree from a two-year program with a concentration in business or technology preferred, or the equivalent combination of education and experience.
Salary Range: $55,000 to $67,000 per year
Shift Availability: Monday to Friday from 8am to 5pm EST. Schedule will be a rotating 8am-5pm/9am-6pm EST shift every other week.
NewtekOne is an Equal Opportunity Employer; M/F/D/V. We require all of our employees to perform work in an ethical manner and uphold our Code of Business Conduct and Ethics at all times.
Operations Specialist I (Part-Time)
Operations consultant job in Wilmington, NC
Job Description
Help run the airport!
Wilmington International Airport (ILM) is growing 75%! In anticipation of the growth, we are opening exciting career opportunities up to the community with the addition of a part-time Operations Specialist I. We really look forward to welcoming new teammates to join in our success. We offer competitive wages, not to mention the chance to be in the mix of airport Operations in the terminal, on the airfield and beyond.
Working at ILM: ILM is still a relatively small organization and that allows our employees to know one another, supporting a close-knit but high-performing culture. The airport is best known for a coastal feel that allows for easy travel. We are able to offer an exceptional experience to our passengers thanks to the efforts of our great ILM team. Operations Specialists are critical to our 24/7/365 success.
We Believe In:
* Our Values:
• Teamwork for Results
• Take Responsibility for Resources (Work/Time/Resources)
• Communicate for Success and Efficiency
• Use Integrity and Follow the Golden Rule
• Respect Diversity because it Drives Innovation
• Providing Customer Service is Everyone's Job
* Total safety and regulatory excellence.
* Promoting from within and growing our talent - we are proud of our track record; we regularly promote from positions at any level.
* Constantly improving. We look for and are open to improving the way we work. We value our employee's feedback and believe continuous improvement is necessary to continue our growth path.
The Position: We are looking for a part-time Operations Specialist. The pay we are offering is $15.69/hour.
Responsibilities:
Reporting to the Operations Supervisor, an Operations Specialists primary duties are to control traffic at the terminal curb, operates the airport shuttle and carry out duties associated with daily airport operational activities. Assists customers to insure a seamless airport experience. Performs airfield perimeter and terminal inspections. Assists with oversight of the Airport Volunteer staff. Performs communications, customer service, and other Operations and emergency response coordination. Acts as Liaison between tenants and Operations Manager.
Requirements/Qualifications:
• Physical Demands: Some exposure to aircraft noise and fuels, daily contact with chemicals and airport construction. Potential exposure to aircraft and vehicle accidents. Position requires much driving, standing, bending, kneeling, reaching, climbing, pushing, pulling, lifting and walking. Some exposure to inclement weather.
• Working Conditions: Working hours are routinely up to 30-hours a week dependent upon scheduled shift. Must be willing to work any shift, weekends and holidays. Due to the nature of responsibilities, may require longer work hours in order to complete assignments.
• Education/Knowledge: High School diploma or GED. Must possess a valid North Carolina Class “C” driver's license with an acceptable driving record and the ability to maintain insurability by ILM. Must also be qualified to obtain a North Carolina Class “A” driver's license.
• Experience: No formal related experience required. Airline or aviation related experience preferred.
• Skills/Aptitudes: Must be able to react quickly and calmly in emergencies and be able to operate motor vehicles in dangerous situations. Must be able to physically perform basic functions of driving, climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling and lifting. Knowledge of safe rifle operation. Must have aptitude to gain airfield vehicle operating status.
The Location: ILM is in Wilmington, NC off of 23rd Street. Wilmington was voted one of the “South's Best Cities” by Southern Living in 2019 and is well-known for its quality of life.
Easy commute within Wilmington/Leland. ~30-minute commute from Hampstead, Burgaw, Carolina Beach.
Why Should You Apply?
• ILM is experiencing exciting growth - the $60 million terminal expansion project is well-underway!
• 2018 recipient of the Airports Council International North America's (ACI-NA) Brand Identity Honorable Mention Award.
• On-the-job training and exposure to a niche industry - airport Operations.
• We believe in investing in our community and do so by supporting not-for-profit partners through volunteerism and donations each year.
Job Type: Part-Time
Pay: $15.69 per hour
• $750 Hiring Bonus ($250 when hired/$500 after 9 months)
Benefits:
• Employee Airline Ticket Stipend
Available Schedules:
• Monday, Thursday and Sunday: 4 PM to 12 AM
Education:
• High school or equivalent (Required)
License/Certification:
• Valid Driver's License (Required)
Shift availability:
• Day Shift (Required)
• Night Shift (Required)
Work Location: In person/On-site
Job Type: Part-time
Benefits:
• Employee discount
• Paid time off
Schedule:
• Evening shift
• Night shift
Education:
• High school or equivalent (Preferred)
License/Certification:
• Driver's License (Required)
Shift availability:
• Night Shift (Required)
Ability to Commute:
• Wilmington, NC 28405 (Required)
Work Location: In person
Franchise Business Consultant
Operations consultant job in Wilmington, NC
Wilmington NC!
No annoying online applications or hoops to jump through. RMS presents you directly to leadership.
If you're a match we will contact you in no less than 48 hours.
Thank you - Drew@RMS
This popular rapidly growing fast casual beverage concept is looking for a hungry and driven Franchise Business Consultant.
Based in Wilmington NC, this 4 store popular beverage concept will be rapidly growing in NC, SC, and beyond.
The FBC is a pillar for our Franchise Partners to lean on during the onboarding & build out process. This person is their “go to” and their coach to get them onboarding to the day they click that open sign. Our Project Manager has to have a positive mindset who is willing to help our Franchise Partners over any and all hurdles that will come their way.
Responsibilities:
Manage Project Management Portal.
Review of site selection, LOI stage, and locations under construction.
Assist Franchisees and their GC's to ensure brand standards are met during build out process.
Updates the progress report after 6 months to reflect new strategies to enhance the process for franchisee's.
Directs and coordinates the activities of each build out to ensure the project progresses on schedule and within budget.
Proactively communicates project related issues directly to the CEO & COO.
Examines construction documentation including drawings, schedules, and scopes to ensure completeness and accuracy.
Reviews bid results, specifications, test and progress reports, and other project information necessary to gain complete familiarity with the project.
Confirms and verifies permitting requirements related to the project or program.
Prepares and provides weekly status reports for projects.
Proactively identifies and solves or elevates project issues related to cost, schedule, safety, or qualification.
Represents the company in project meetings.
Develops and maintains relationships with Franchisees and vendors to help develop new opportunities.
Other duties as assigned.
Requirements:
Minimum of 1 year experience in some type of Restaurant Franchise relations/support role.
Valid Driver's License
Be willing to travel
Be on call for Franchisee's at all times unless on paid time off.
Salary and Benefits:
Annual Salary - $50,000 - $55,000
Aggressive Bonus opportunity as business expands
Paid Time Off
Apply with confidence. RMS does NOT bank resumes or operate call lists. Your confidentiality is our #1 top priority and our services are 100% completely free to our candidates.
If your background is a match you will hear from our Managing Partner or one of our Recruiters in no less than 48 hours.
Tired of the back and forth with the larger recruiting firms?
Below are some advantages you can benefit from connecting with RMS
Honesty & transparency
Creating a real relationship with real restaurant industry insiders
Prompt follow ups on setting up interviews and receiving updates
Staying updated on new opportunities in your area
Pride in knowing that you're supporting small businesses
Since 1998, RMS has successfully matched over 3,500 qualified Restaurant professionals with independent owners to nationwide restaurant chains. We place all levels of salaried management and support positions including, Assistant Managers, General Managers, District Managers, Directors of Operations, Vice-Presidents, Human Resources Directors, Directors of Finance, Directors of Facilities and more.
For more information about our services, please visit us at *******************
Thanks!