Operations consultant jobs in Middletown, NJ - 2,283 jobs

Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is venture-backed and based in New York. This position is 100% on-site at our New York City headquarters. About the Role We're looking for a VP of Operations to own execution discipline and financial operations at Harbor.ai. You'll ensure decisions translate into completed work, maintain operational hygiene, and manage the financial infrastructure that keeps the business running smoothly. This role is accountable for delivery, follow-through, and operational clarity across the organization. What You'll DoOperational Execution Own delivery of cross-functional initiatives from decision through completion Maintain tight operating cadence with weekly execution reviews and accurate status reporting Enforce operational processes (planning, retros, handoffs) and drive adoption of company initiatives Serve as first point of contact for operational escalations, resolving issues at the lowest responsible level Surface issues early and correct quickly-no late surprises to leadership Own day-to-day operational tooling (Notion, Linear, reporting systems) and ensure data accuracy Financial Operations Manage accounts payable, receivable, and customer payment processing Oversee bookkeeping functions and maintain financial ProForma Ensure accuracy of financial data and reporting across systems Maintain financial dashboards and track burn rate, runway, and key metrics Provide clear financial visibility to leadership What Success Looks Like Work moves consistently from decision to completion without escalation Financial operations run smoothly with accurate, timely reporting Misses are rare, surfaced early, and corrected quickly Leadership has clear operational and financial visibility without noise What We're Looking For 5+ years in operations or finance roles at technology companies Deep understanding of how tech products are built, shipped, and scaled Experience operating in product-led or engineering-heavy environments Strong financial operations experience (AP/AR, bookkeeping, payment processing) Technical fluency-comfortable working alongside engineers and product teams Proven track record of owning end-to-end delivery in fast-moving tech environments Experience with modern operational tooling and building reporting infrastructure Exceptional organizational skills with obsessive attention to follow-through Ability to resolve issues independently and escalate strategically Outcome-driven mindset-you're accountable for results, not activity Please note that any emails from recruiters will be printed, then ceremoniously disposed of. Note to All Applicants: Harbor.ai is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ********************. Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable; bonuses are not guaranteed. Harbor.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor.ai, its employees, and others as required or permitted by law. Additionally, Harbor.ai in the E-Verify program in certain locations, as required by law. Harbor.ai is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ********************.

Vice President Company: Devine & Co. Reports to: President Works Closely With: Senior Vice President Devine & Co. is an affordable, supportive, and transitional housing development and consulting firm that works with mission-driven partners, including nonprofit organizations, to plan, finance, and deliver high-impact housing for vulnerable New Yorkers. Above all else, we are committed to providing housing for the people who need it most. Position Summary Devine & Co. is seeking a Vice President of Development Operations to lead project management across the firm's affordable real estate development and consulting work, as well as firm-wide operations and execution. The company has a robust and growing pipeline of permanent and transitional housing projects in partnership with leading nonprofits across the City. The Vice President of Development Operations will work closely with the President and Senior Vice President to help manage workflow, timelines, and follow-through, manage complex projects, and strengthen internal systems as the firm grows. This role offers the right candidate the opportunity to both run deals and help set the company up for success. This role requires a strong mission orientation and deep, hands-on experience working with nonprofit and public-sector partners. Key Responsibilities Project Management Lead the development of affordable, supportive, and transitional housing projects independently Coordinate nonprofit partners, public agencies, consultants, lenders, and investors Manage project schedules, budgets, and due diligence Lead financing execution in coordination with internal and external underwriting resources Ensure clear communication and alignment across leadership and project teams Operations & Firm Management Oversee firm-wide operations, workflows, and execution Translate leadership priorities into clear plans, timelines, and accountability Maintain project tracking systems and internal processes Support strategic planning, internal coordination, and capacity-building as the firm grows Qualifications Required 6+ years of experience in affordable or mission-driven housing development or related consulting Substantial experience working with nonprofit social service organizations Demonstrated experience managing complex housing development projects Strong familiarity with LIHTC, Section 8, FHLB AHP, HUD financing, various forms of capital subsidy, and HPD/HCR/DHS housing finance models Strong organizational, judgment, and communication skills Comfort operating in a senior role within a small, mission-driven firm Preferred Interest in firm-building and long-term leadership growth Compensation $135,000-$155,000 base salary, plus a discretionary bonus, commensurate with experience and firm performance. Medical/dental/401K. Application Please send your resume and cover letter, including salary requirements and a brief explanation of your interest in and qualifications for this role, to ******************. Incomplete applications will not be considered.

This freelance role focuses on Multichannel Business Analytics & Strategic Insights for a large-scale retail beverages portfolio, supporting major brands and managing approximately $60M in at-risk business. The position is highly visible and centers on using advanced analytics, media insights, and strategic consulting to drive growth, protect share, and optimize investments across multiple channels. The successful candidate will operate as a trusted analytical advisor, transforming complex datasets into clear narratives and actionable strategies that guide media planning, retail activation, and senior-level decision-making. Key Responsibilities Serve as the primary analytics and insights partner for key beverage suppliers, delivering proactive, data-driven consultation. Develop and present multichannel performance analyses that integrate retail, digital, media, and shopper data to identify growth opportunities and risk areas. Convert complex analytical outputs into concise, persuasive stories and recommendations for internal stakeholders and external partners. Design, build, and automate reporting, scorecards, and dashboards to track media effectiveness, campaign performance, and category dynamics. Define key business questions, scope analytical approaches, and execute ad hoc deep dives to address urgent needs. Evaluate media and marketing investments, providing insights on performance, optimization levers, and ROI across channels. Collaborate closely with cross-functional partners (merchandising, media, marketing, finance, category teams) to align insights with strategic and commercial objectives. Ensure data integrity, consistency, and reliability across all reporting sources and tools. Support strategic planning for the beverages category, including forecasting, opportunity sizing, and scenario modeling. Create and deliver executive-ready presentations and client-facing materials that influence decisions at senior levels. Top Skills & Experience Required Media Understanding Experience analyzing media performance across digital and/or traditional channels, including measurement, attribution/ROI, and optimization. External Communication Proven client-facing communication skills with the ability to simplify complex analytics, craft compelling data stories, and manage expectations with senior partners. Client Consulting & Advanced Analytics Background in analytical consulting (e.g., marketing science, shopper analytics, category analytics, or management consulting) with a track record of recommending actionable strategies, not just reporting outcomes. Additional Qualifications Bachelor's degree in Economics, Mathematics, Statistics, Computer Science, Management Science, Business Analytics, or a related quantitative discipline. 3-5+ years in a quantitative or analytical role within consulting, CPG/retail, media/marketing analytics, or consumer analytics. Strong commercial acumen with the ability to connect insights to business impact and strategic decisions. Hands-on experience working with large, multidimensional datasets; basic SQL or similar query language skills preferred. High proficiency in Excel and presentation tools (e.g., PowerPoint) for building analytical models and executive-ready storytelling decks. Exposure to digital analytics, media measurement, or web/app analytics platforms (e.g., Adobe/Omniture, Google Analytics) is a plus. Comfort operating in a fast-paced, ambiguous environment, proactively defining problems and solutions. Collaborative mindset, strong intellectual curiosity, and willingness to challenge assumptions with data-backed perspectives.

Ambrook's mission is to help family-run American businesses become more profitable and resilient. Operators across American agriculture and industry face increasing pressure from record-breaking droughts, rising input costs, and unpredictable markets. The best long-term investments, like efficient irrigation and grazing rotations, support both the land and the bottom line. But even when the payoff is clear, these changes need upfront capital and financial clarity that's hard to come by. Business owners work with fragmented records and outdated tools. They can't easily see what's working or prove viability to a lender, partner, or the next generation. Ambrook is rebuilding the financial infrastructure that independent operators rely on. We replace paperwork and legacy systems with modern tools for accounting, banking, invoicing and spending. Tools built for people who spend more time in the field than in the office. Our platform gives producers the financial clarity they need to make confident investments in their land, their operation, and their future. Our customers are the backbone of the real economy. They are stewards of land, labor, and legacy. We're giving them the ability to invest in stronger, more durable businesses. When they do, they build generational resilience across America. We started with farmers and ranchers across the country. Now we're expanding quickly to other American industries. We're a Series A startup backed by top investors like Thrive Capital, Dylan Field, Homebrew, Designer Fund, and BoxGroup. We're looking for early team members who want to untangle the knotted intersection between American industry, climate, and the economy. The opportunity Ambrook is building a world-class team. As our founding operations coordinator, you'll be responsible for ensuring that our fast-growing business can scale to meet our ambitious goals and team growth. You'll report directly to Ambrook's co-founder, Dan Schlosser. In this role you will: Own: Office management for New York, Denver, and San Francisco offices, corporate IT, company retreat planning & travel coordination, corporate tax & compliance operations, benefits management, and facilities. Teach: Operational excellence, working in ambiguity. Learn: Ins and outs of building a fintech, industrial tech, and climate tech company, including the nitty gritty of scaling a 40+ person startup. Improve: Operational processes, office and culture, facilities, visitor experience. Within 1 month you'll... Get up to speed on all current vendors, tools, and systems (payroll, benefits, IT, office leases, etc.). Take over day-to-day office management for NYC, Denver, and SF. Own the corporate IT setup process for new hires (laptops, accounts, access). Build relationships with key vendors and internal stakeholders. Document existing operational processes and identify gaps. Within 3 months you'll... Plan and execute a company retreat or offsite. Establish repeatable systems for travel booking, expense management, and equipment procurement. Take ownership of corporate compliance tasks (state registrations, annual filings, etc.). Take on other special projects, working directly with Ambrook's cofounders. Run company all-hands meetings. Within 6 months you'll... Run Ambrook's operational functions independently with minimal founder involvement. Launch new Ambrook offices, coordinating site selection, decoration, equipment, move-in, and more. Build and manage the company's G&A budget. Create scalable onboarding/offboarding processes ready for continued team growth, partnering with Ambrook's recruiting team. Identify and implement new tools or systems that improve company efficiency. All G&A processes are documented with SOPs. Contribute to shaping company culture through events, office experience, and employee programs. About you 2+ years in operations, office management, executive assistant, or chief of staff roles-ideally at a startup or high-growth company. Highly organized with strong attention to detail; nothing falls through the cracks. Comfortable owning a wide range of tasks, from booking travel to managing compliance filings. Strong sense of taste and product quality; can independently select and purchase products for the office and team that meet our functional and aesthetic preferences. Proactive problem-solver who sees what needs doing before being asked. Strong written and verbal communication; can represent the company professionally to vendors and partners. Fluent with AI agents and AI tools, uses ChatGPT, Gemini, and/or Claude regularly. Comfortable working with spreadsheets and creating professional presentations. Tech-savvy and quick to pick up SaaS tools (Linear, Google Workspace, Slack, Gusto, etc.). Thrives in ambiguity and builds SOPs where none exists. Bonus: Experience with corporate IT setup, benefits administration, or event planning Bonus: Familiarity with fintech, agriculture, or other industrial sectors Benefits Competitive salary Health insurance 401(k) with matching contribution Flexible vacation time Flexible work hours A desk at Ambrook's NYC office. Wellness stipend Customer visit stipend Professional development stipend Our values Real Talk - We create space for ourselves and others to be straightforward, vulnerable, and accountable. Reach Understanding - We are driven by curiosity and empathy to learn about our customers, team, and world. Be Proactively Resourceful - We are internally motivated and externally empowered to identify opportunities and solve problems. Derisk Thoughtfully - We lean into the biggest risks we face as a company and put in the work to address them systematically. Find the Positive-Sum - We believe in creating incentive structures that align the needs of our company, our customers, and our planet.

Our client is a New Jersey-based real estate investment management firm focused on value-add infill light industrial properties in select East Coast markets. The firm currently operates a 100 building, 7.0 million square foot portfolio, and its management team brings over 75 years of combined experience investing through multiple cycles. The cornerstone of the firm's investment strategy is middle-market transactions with strong fundamentals that can be stabilized at a discount to intrinsic value and generate durable cash flow. Position Overview: Our client is seeking a Manager of Business Operations to serve as a trusted, hands-on operational and accounting partner to the principals. This individual will oversee the financial, administrative, and operational infrastructure of the firm and its related entities, manage third-party service providers, support investor-facing needs, and help build scalable accounting and operations processes as the platform grows. This is a unique opportunity for an experienced, detail-driven professional to work directly with the principals and play a critical role in the firm's evolution, with a path to expand leadership in the company over time. Key Responsibilities Accounting, Bookkeeping & Financial Oversight (50%+) Oversee bookkeeping and accounting across all Camber enterprise entities, investment vehicles and its asset services company. Manage and quality-control third-party bookkeeping and accounting providers to ensure accuracy, completeness, and timely reporting. Lead audit preparation for joint-ventures-collect documentation, coordinate with auditors, and serve as the internal point of contact. Manage the tax filing process across entities, including extensions, tracking deliverables, and monitoring K-1 timing and submissions. Assist principals with accounting matters, including guarantor reporting, loan-related documentation and entity-level reconciliations. Payroll, Benefits & Corporate Administration Oversee payroll processing; verify accuracy and support compensation-related reviews. Manage the annual health insurance renewal process with external brokers; maintain active coverage and vendor relationships. Serve as administrator for the company's 401(k) plan, coordinating with plan providers and ensuring compliance. Maintain corporate-level and employee-related insurance policies (E&O, general liability, workers comp, etc.); file and coordinate insurance claims as needed. Support employee reviews, onboarding, offboarding, and general HR administration. Operational Infrastructure & Technology Contribute in oversight of the firm's AI-enabled database and asset-management software, ensuring data integrity, system optimization, and team-wide adoption. Oversee property-level insurance tracking and interface with property management teams. Identify opportunities to streamline workflows, enhance processes, and implement new systems as the platform continues to scale. Investor & Stakeholder Interaction Collaborate with principals on investor communication, reporting requests, and ad hoc investor support. Assist with documentation related to audits, capital calls, distributions, and other JV reporting requirements. Support data management, compliance tracking, and reporting workflows related to investor relationships. Firmwide Operations & Special Projects Serve as a strategic right hand to the principals across operational, financial, and administrative matters. Manage vendor relationships across accounting, insurance, payroll, benefits, technology, and other operational functions. Lead special projects tied to acquisitions, dispositions, financings, or entity-level initiatives. Coordinate guarantor reporting and documentation for principal-level loan guarantees. Qualifications: 5-10+ years of experience in accounting, operations, or business management (ideally within real estate, private equity, or a family office). Strong accounting acumen; comfort managing multiple entities and working with external CPAs and bookkeepers. Experience coordinating audits, tax filings, and multi-entity reporting. High level of professionalism and discretion, especially when handling principal-level and investor-facing matters. Technologically savvy; experience with reporting tools and AI/technology enabled platforms. Exceptional organizational skills and attention to detail; ability to manage competing priorities across numerous workflows. Team-first mentality with the confidence to operate autonomously and directly with senior leadership.

Operations Intern Location: New Brunswick, NJ Occasional travel to Paramus, NJ will be required for program-wide activities and internship events. Work Format: Full-Time, Onsite Coach USA, a leading provider of transportation services and mobility solutions across North America, invites motivated students to join our paid Summer 2026 Internship Program, running from May 20, 2026, through August 7, 2026. This 12-week experience connects classroom learning with real-world business operations through meaningful projects, mentorship, and professional development opportunities in a collaborative environment. Role Summary The Operations Intern will gain experience in the core business processes that keep a transportation company moving. This includes supporting logistics, safety management, and the execution of new business opportunities in partnership with local teams. Key Responsibilities Work with local teams on the planning, rollout, and execution of new contracts and opportunities Support logistics and safety management initiatives across depots Assist with operational analysis and process improvement projects Participate in cross-functional discussions to identify efficiency opportunities Skills/Qualifications Pursuing a bachelor's or master's degree in degree in Supply Chain Management, Business Administration, or Industrial Engineering or related fields Strong communication, analytical and organizational skills Interest in logistics, transportation, and safety management Compensation $18.00/hr. - $23.00/hr. Work Authorization Applicants must be authorized to work in the U.S. Coach USA does not provide visa sponsorship for internships. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class.

Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

Principal - Life Science Consulting page is loaded## Principal - Life Science Consultinglocations: United States - Remote: Cedar Knolls: Elizabeth, NJ: Newark, NJtime type: Full timeposted on: Posted Todayjob requisition id: JR35109This is a **remote position** that requires **regular travel** to client locations and to Nuvera's home office in Cedar Knolls, New Jersey.Nuvera, now part of Inizio Engage, is a specialized consulting firm in the life sciences, focusing on designing, building, and managing optimal patient and healthcare professional (HCP) treatment experiences for rare diseases and specialty medicines, using data-driven strategies to improve patient access, adherence, and outcomes from early development through post-launch, offering solutions from strategy to operational implementation. **Shape the future of the patient experience**This is a **remote position** that requires **regular travel** to client locations and to Nuvera's home office in Cedar Knolls, New Jersey.At Nuvera, we bridge the gap between operations and strategy helping pharmaceutical and biotech leaders design, build, and manage seamless support experiences that simplify the complex journey of starting and staying on therapy.Our Principals play a defining role in that mission. You will expand our business, build new capabilities, and lead work that shapes how treatment experiences are delivered, combining deep expertise with non-traditional thinking to drive what is meaningful, not just what is possible.**Your impact in this role**As a Principal, you will operate at the intersection of client leadership, strategy execution, and business growth.**Lead high-impact client engagements*** Build and sustain trusted relationships with senior leaders across pharmaceutical and biotech organizations* Serve as the senior advisor on multiple strategic projects, owning delivery, facilitating executive workshops, and acting as the final quality gate for all client deliverables**Build teams and capabilities*** Lead and mentor Nuvera project teams, including performance management and professional development* Identify, define, and help implement firmwide infrastructure and operational enhancements* Shape and launch new service lines and client offerings**Drive business growth*** Personally generate $2M+ in new business annually through new opportunity development and client expansion* Lead business development efforts that extend Nuvera's market impact and long-term growth trajectory**What defines successful Principals at Nuvera**The people we seek are singular in what they do and who they are. While experience matters, how you think, lead, and build trust matters just as much.Our Principals are known for:* Planning & Execution - Setting clear objectives and consistently delivering results* Synthesis & Simplification - Turning complexity into clarity and direction* Impactful Communication - Influencing through compelling, thoughtful storytelling* Organizational Development - Building new capabilities that shape the future* Leadership - Inspiring teams and clients around a shared vision* Client Management - Cultivating deep, trust-based partnerships* Business Development - Identifying and securing meaningful growth opportunities**What you bring****Education & experience*** Bachelor's degree or higher (MBA preferred)* 12+ years in life sciences, including 4+ years in strategy consulting managing multiple client engagements* 4+ years leading projects focused on solving complex business problems through strategy, performance improvement, or optimization* Experience with unstructured, non-IT projects requiring you to define approaches and build analytical frameworks**Leadership & delivery*** Proven experience formally managing teams, mentoring talent, and leading cross-functional stakeholder groups**Business development*** Demonstrated ability to generate new business**Practical requirements*** Proficiency in Microsoft Office Suite and Visio* Ability to travel as necessary to client sites and the Cedar Knolls, NJ office, including overnight and weekend travel* U.S. citizenship or valid work authorization**Domain expertise**You bring depth across multiple areas of the life sciences ecosystem, including experience in several of the following:* Product launch and commercialization* Product strategy and positioning* Commercial operations* Patient services and patient experience design* Market access, reimbursement, and product access* Adherence solutions and hub services* Health outcomes strategy and optimization* Specialty pharmacy distribution* Customer insights and engagement* Commercial model transformation**Compensation:** Starting $260,000 Base SalaryThe base salary range represents the low end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.**About Inizio Engage**Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.To learn more about Inizio Engage, visit us at: We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.That's why at Inizio Engage we've brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe. #J-18808-Ljbffr

CrowdSync Technology is an event technology company dedicated to enhancing event experiences for organizers and attendees. Specializing in turning events into seamless, interactive experiences with support from custom NFC accessibility hardware and software. Through cutting-edge solutions, CrowdSync empowers clients to amplify brand engagements and elevate event experiences. Role Description The Operations Coordinator is a full-time, on-site role based in New York, NY. In this role, you will manage and oversee daily operational processes, ensuring smooth workflows and addressing any logistical challenges. Responsibilities include coordinating administrative tasks, maintaining effective communication between departments, supporting customer service efforts, and analyzing operational efficiencies for continuous improvement. You will play a key role in ensuring the success of event executions and delivering outstanding services to clients. Qualifications Strong Analytical Skills and the ability to evaluate operational performance and identify improvement opportunities. Effective Communication skills for liaising with teams, clients, and stakeholders to ensure clear and efficient workflows. Proficiency in Operations Management and managing logistics, scheduling, and resources to optimize processes. Customer Service skills, with a focus on enhancing client satisfaction and responding to inquiries effectively. Experience in Administrative Assistance, including coordinating tasks, managing documents, and providing organizational support. Problem-solving abilities and adaptability in a fast-paced environment. Bachelor's degree in Business, Operations Management, or a related field is preferred. Previous experience in event planning or technology-driven environments is a plus.

The Hotel Operations Coordinator serves as a central support role ensuring seamless day-to-day operations across all hotel divisions, including Housekeeping, Engineering, Front Office, and Guest Services. This position plays a critical part in the rollout and ongoing management of Casa Cipriani's new hotel operations platform designed to automate service tasks, track guest requests, coordinate maintenance, and enhance communication between teams. The Coordinator helps bridge operational departments, ensuring technology, service, and efficiency align with Casa Cipriani's standards of Culture, Authenticity, Simplicity, and Elegance. Key Responsibilities System Implementation & Management Assist in the launch, configuration, and continuous optimization of the hotel's new operations system (e.g., HotSOS or equivalent platform). Coordinate system training sessions and ensure departmental adoption across Housekeeping, Maintenance, and Guest Services. Monitor service orders, work orders, and preventive maintenance schedules to ensure timely and accurate completion. Track and analyze system data to identify efficiency opportunities and recurring service issues. Guest Service & Communication Coordination Manage guest service requests in real time, ensuring prompt follow-up and interdepartmental communication. Maintain accurate records of guest preferences and service history within tracking system to personalize future stays. Support Front Office and Guest Relations teams in monitoring arrivals, VIP requests, and room readiness. Housekeeping & Maintenance Support Oversee daily room status updates and coordinate housekeeping priorities with maintenance needs. Log and follow up on all Out-of-Order (OOO) and Out-of-Service (OOS) room statuses, ensuring rapid turnaround. Liaise with Engineering to manage preventive maintenance schedules and track completion. Operational Projects & Administrative Support Support department heads (Rooms, Housekeeping, Engineering) with project coordination, vendor communication, and reporting. Maintain key audit logs, supply inventory records, and recurring operational checklists. Assist with project timelines and reporting for ongoing property upgrades and maintenance cycles. Cross-Departmental Collaboration Serve as the communication hub between operational departments to ensure information flows accurately and efficiently. Participate in regular leadership and service excellence meetings to share insights and process improvements. Support special initiatives led by HR and Operations related to training, sustainability, and guest experience innovation. Qualifications & Skills 2+ years of experience in luxury hotel operations, preferably within Rooms, Housekeeping, or Engineering. Proficiency in property management and service coordination platforms (e.g., HotSOS, Opera Cloud, SevenRooms, PeopleVine). Strong analytical, organizational, and communication skills. Demonstrated ability to manage multiple priorities in a fast-paced, service-driven environment. A proactive, tech-savvy mindset with attention to detail and a commitment to hospitality excellence. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Coordinator, Retail POSITION SCOPE: The Operations Coordinator role will work to ensure the accurate completion of all client orders by ensuring that timeline prioritization and quality standards are met for all final orders. In addition, this role encompasses maintaining supplies and packaging stock levels, maintainingand updating reports, participating in inventory management as well as any special projects. RESPONSIBILITIES: Order Coordination: Act as the liaison between internal teams to complete all orders in a timely manner. Work with the Bench Jewelers to coordinate workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Communicate with Retail/Fulfillment teams regarding inventory availability. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with the sales team to process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage. Monitor internal inventory movement via transfers and use of sign out sheet. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow the company guidelines regarding shipping to clients and intercompany. Packaging and Supplies Order and manage non merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. QUALIFICATIOINS: Minimum of high school degree, Associates/Bachelor's degree preferred Minimum of 2 years previous experience in order management, inventory processing and tracking preferably within luxury/retail PC/Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail and highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Self-starter and multi-tasker Must be able to work a flexible schedule including, evenings, weekends and holidays The appointed candidate will be offered an hourly rate between $22.00 - $26.00 plus the opportunity for bonus, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan. Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.

We are seeking a *Business Process Optimization Lead* to join our *Business Innovation and Transformation team*. This role is critical in driving operational efficiency and fostering a culture of continuous improvement. You will analyze current workflows, identify opportunities for enhancement using data-driven insights, and collaborate with stakeholders to design and implement optimized future-state processes. Your expertise in process improvement, technology integration, and analytics will be essential to improving organizational performance. As the Business Process Optimization Lead, you will work closely with transformation initiatives to define current and future state processes, ensuring these are incorporated into training and change management strategies. Additionally, you will establish a *Center of Excellence* for process improvement, promoting best practices across both technology and business operations *Key Responsibilities* * Develop and lead a *Center of Excellence* for process improvement, standardizing documentation, analysis, and optimization practices. * Apply knowledge of IT and business processes to drive consistency and efficiency across the organization. * Partner with project teams to capture current workflows and design future-state processes using process mapping and facilitation techniques. * Conduct workshops to analyze current state, identify gaps, and implement improvements. * Collaborate with Organizational Change Management to integrate process changes into change plans and training programs. * Create process flows, identify inefficiencies, and recommend actionable improvements. * Utilize *data analytics and root cause analysis* to diagnose issues and propose evidence-based solutions. * Support software implementation by aligning processes with system capabilities. * Deliver process training and ensure smooth adoption of new workflows. * Engage stakeholders through clear communication, alignment sessions, and collaborative problem-solving. *Qualifications* * Bachelor's degree in Business, IT, or related discipline. * 5-10 years of experience in business process roles with strong understanding of methodologies and tools. * Proficiency in process mapping tools (e.g., Visio) and repositories (e.g., Nintex Promapp, Signavio, Blueworks). * Lean Six Sigma certification (Green Belt or higher) preferred. * Project Management and Organizational Change Management certifications are a plus. * Strong business acumen and familiarity with IT processes and tools. * Skilled in facilitation, data analytics, and continuous improvement techniques. * Experience with enterprise software implementations and digital transformation projects. * Exceptional communication, problem-solving, and stakeholder engagement skills. * Ability to influence without direct authority. *Working Conditions* * Ability to work at a computer for extended periods. * Frequent sitting, standing, and walking. * Ability to comply with in-office work requirements as defined by the organization. * Occasional travel as needed. *Core Competencies* * *Effective Communication:* Convey ideas clearly and persuasively in both written and verbal formats. * *Results Orientation:* Understands and drives impact toward strategic objectives. * *Adaptability:* Embraces change in processes, technologies, and environments. * *Continuous Development:* Seeks opportunities for growth and learning. * *Collaboration:* Builds strong relationships and works effectively within teams. * *Passion for Excellence:* Demonstrates enthusiasm and commitment to success. *Job Type & Location* This is a Contract position based out of Piscataway, NJ. *Pay and Benefits*The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Piscataway,NJ. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

A leading global technology company is seeking an experienced payroll professional to configure Workday Payroll systems and ensure tax compliance. This position requires a Bachelor's degree and 5-7 years of payroll experience with strong analytical skills. The job can be performed from anywhere in the US, offering a hybrid working model and a projected salary range of $147,000 to $254,000, depending on experience. #J-18808-Ljbffr

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: Capital Rx is seeking a Manager, Business Operations to join our growing Judi Care navigation team. This role is ideal for someone with 2-4 years of experience in startup BizOps, Consulting, or Finance who thrives in fast-moving environments, enjoys tackling a wide variety of challenges, and is looking to build a foundation for long-term leadership opportunities. You'll contribute directly to both external growth efforts and internal strategy, balancing hands-on execution with analytical problem-solving. Position Responsibilities: Sales Channel Management Manage and optimize sales channels to ensure effective distribution of Judi Care services. Develop and implement sales strategies that drive revenue growth and expand our customer base. Work closely with the Sales team to ensure alignment with partnership and channel strategies. Market Trend Analysis Identify and analyze market trends that impact the sales and distribution of care navigation services. Stay informed about industry developments, competitive landscape, and customer needs to ensure our offerings remain relevant and competitive. Provide insights and recommendations to the Marketing and Product teams to refine strategies and offerings. Minimum Qualifications: Bachelor's degree. 2-4 years of experience in business operations, consulting, or finance. Demonstrated ability to manage projects, analyze data, and synthesize insights into actionable recommendations. Excellent communication skills, with confidence presenting to both internal and external stakeholders. Highly adaptable, resourceful, and motivated to contribute in a dynamic, growth-oriented environment. Strong problem-solving skills and a balance of structured thinking with hands-on execution. Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Salary Range$110,000-$130,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role We are seeking a highly skilled Managing Consultant and Leader of the CX team with deep expertise in Splunk architecture, engineering, and implementation to join our Professional Services organization. This role is both technical and strategic and is responsible for leading complex customer engagements, advising executives and technical stakeholders, and ensuring successful deployments of Splunk-based solutions. The Managing Consultant brings senior-level engineering expertise, thought leadership, and a customer-first mindset. You will serve as a trusted advisor, guiding customers through best practices, data strategy, operational maturity, and long-term value realization from their Splunk investments. Responsibilities include: Provide CX Team leadership that focuses on customer engagements, ensuring high-quality delivery, clear communication, and strong customer relationships. Mentor and coach the CX Team consultants, focusing on technical excellence and a customer-first mindset. Partner with Sales, the Solution Architect team, and the Delivery team leaders to ensure seamless handoffs, consistent customer experience, and successful outcomes. Act as a customer advocate, proactively identifying risks, addressing concerns, and driving continuous improvement in service delivery. Customer Engagement & Delivery: Lead end-to-end delivery of Splunk Professional Services engagements, including architecture design, implementation, optimization, and troubleshooting. Serve as the primary technical point of contact for customers throughout the engagement lifecycle. Conduct discovery workshops to understand business goals, data sources, and operational challenges. Translate customer requirements into scalable, secure, and performant Splunk solutions. Deliver high-quality documentation, diagrams, runbooks, and knowledge transfer sessions. Technical Expertise: Architect and deploy complex Splunk Enterprise and Splunk Cloud environments. Develop advanced searches, dashboards, alerts, and custom visualizations. Create and tune props/transforms, CIM mappings, data onboarding configurations, and TA customizations. Integrate Splunk with external systems including security tools, cloud platforms, and SIEM/SOAR solutions. Troubleshoot performance issues, ingestion gaps, and search inefficiencies in large, distributed environments. Apply Splunk best practices for scaling, clustering, security, data retention, and platform governance. Thought Leadership & Advisory: Recommend operational models, use cases, dashboards, data strategies, and governance frameworks. Provide guidance on observability, security analytics, IT operations, or business analytics depending on customer need. Lead and manage a team of Customer Experience Engineers, providing direction, guidance, and day-to-day support. Monitor team utilization, project assignments, and workload to ensure balanced and effective delivery. Serve as the escalation point for technical and delivery challenges. Promote a culture of accountability, delivery excellence, collaboration, and continuous improvement Project & Stakeholder Management Partner with Project Managers to ensure on-time, on-scope delivery with exceptional customer satisfaction. Communicate technical risks, issues, and recommendations in a clear, executive-ready manner. Contribute to scoping, level-of-effort estimates, and Statements of Work (SOWs). Work closely with the Account Executive/Account Manager to identify expansion opportunities, support account growth strategies, and help drive additional business within the customers you serve. Required Skills and Professional Experience: Bachelor's degree or equivalent experience and/or military experience 8+ years of hands-on Splunk engineering experience in enterprise environments. Demonstrated experience leading or mentoring customer-facing (CX) teams, including technical consultants, engineers, or delivery resources in enterprise environments. Proven ability to drive exceptional customer experiences by aligning technical delivery with customer outcomes, expectations, and long-term value realization. Experience serving as an escalation point and trusted advisor for customers, ensuring successful engagement delivery and customer satisfaction. Expertise across Splunk Enterprise, Splunk Cloud, and associated components (indexers, SHC, deployment server, ingestion pipelines). Proven experience delivering customer-facing Professional Services or consulting engagements. Deep knowledge of SPL, data modeling, CIM, and advanced dashboarding. Strong understanding of Linux, networking fundamentals, scripting languages (Python, Bash), and cloud platforms (AWS/Azure/GCP). Ability to clearly articulate complex technical concepts to both technical and non-technical audiences. Strong troubleshooting skills and experience with large-scale distributed environments. Preferred Skills and Professional Experience: Splunk certifications (Architect, Consultant II, ES/SOAR certifications, or O11y certifications). Experience with Splunk Enterprise Security, ITSI, or Observability Suite. Experience integrating Splunk with SIEM/SOAR platforms, cloud security, or DevOps pipelines. Prior experience in a Professional Services, pre-sales, or customer-facing engineering role. Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. DCW Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: Medical, Dental, Vision, Life, and Disability Insurance 401(k) with company match Pre-tax spending accounts including health care FSA and commuter savings Flexible paid time off Professional development reimbursement and ongoing skills training opportunities Employee resource groups Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. Sr.Manager,Customer OpsKnowledgeManagement Location: Jersey City, NJ About the Role The Sr.Manager, Customer OpsKnowledgeManagementplays a pivotal strategic role in overseeing all aspects of CustomerOperationsprocess governance,customer protection,knowledge infrastructure, and information delivery across Operations (Customer Care, Risk,Paymentsand Fraud), Training, and QA.Leading a high-performing team ofprocess, knowledge management and internal operations self-auditexperts, this roleis central to ensuring excellenceand protectionat scale-crafting end-to-end processes, managing content and compliance systemsusedin Customer Operations, and driving cross-functional initiatives that shape how our operations perform and evolve. This position serves as a critical partneracross the organization,acting as the primary subject matter expert forknowledgeecosystem needsanddefining processes & proceduresusedin Customer Operations. TheSeniorManager defines and drives the team's strategic roadmap and is accountable for mappinghighly complexoperational flows, auditingdocumentationand processcompliance, and delivering results aligned to companystrategic plan. Finally, this role acts as a key resource for other stakeholder groups that include Compliance, Regulatory, HR, Product, Technology, and Legalamong others.To support continuous evolution of the business, the Customer OperationsKnowledgeManagement team acts as a key stakeholder in developing new and refining existing procedures to supportand protectoperational changes, new products,agenttooling, and more. Serving asthe keeper of all process and knowledge content for the division, the Customer OperationsKnowledgeManagement team is called upon to produceartifacts on demandwhenrequestedbyvarious internal and externalstakeholders. Responsibilities Team Leadership & Strategy Lead, coach, and empower a team of KnowledgeManagement SMEsand Customer Protection advocates, cultivating a high-performing, collaborative, and growth-oriented environment Definestrategic planningandgoal settingfor the teamwhilesetting ambitiousyetachievableobjectivesaligned with company anddivisiongoals Define KPIsthattrack team success across process health, documentation coverage,accuracy,content engagement, and audit readiness Provide structured performance feedback, mentor team members in technical and stakeholder management skills, and ensure professional development across all levels Foster a culture of accountability, innovation, and continuous improvement Process Governance & Operational Mapping Own the full lifecycle of process creation, optimization, and compliance for CustomerOperations Direct large-scale, end-to-end mapping initiatives across multiple departments and customer journeys Serve as the business architect for operational process alignment, ensuring readiness for scaling, automation, and product changes Partner withteams across the Companyto ensurethatall documentationand processesusedby Customer Operationsmeets regulatory and jurisdictional standards Knowledge & Content Infrastructure Define requirementsforknowledgemanagement toolingnecessaryto manage the expanding scope and complexity of Customer Operations ContentManagementneeds Ensures thatthe knowledge ecosystem (e.g., Zendesk Guide,Sprinklr,SharePoint)and strategic roadmapsupports day-to-day operations,regulatory alignment,future scaling, and otherstrategic initiatives Supportsthe development and QA of customer-facing standard messaging across all operational teams Act as the senior point of contact for Customer Operationsdocumentation architecture, taxonomy, and content lifecycle management Partners with Customer Operations Platforms to ensure adherence with data retention standards Implements change management and version control protocols that ensure all knowledge content iscontinuously updated and kept current Cross-Functional Leadership & Planning Act as the primary Process & Content representative for CustomerOperationsteams, shaping strategic tooling, automation design, and operational readiness Influence product, tooling, and self-service enhancements byrepresentingend-user workflows, business risk, and processinterdependencies Lead planning and documentation support foroperationalexpansions, high-impactinitiatives, or compliance-triggered process overhauls Represent the teamand division overallin leadership forums, workstreams, and planningmeetings Audit, Compliance & Risk Mitigation Oversee internal and external audit preparations and responses, ensuring all documentation is current, compliant,version controlled, and defensible Partner with Compliance and Legal tomaintainauditable controls across all documented areas, especially in high-risk or regulatedjurisdictions Proactivelyidentifyand resolve documentation or process risks through cross-functional remediation Consistently conduct audits for compliance with various protocols which may require working through others such as QA, Insights & Analytics, BI, etc. Qualifications Required: Ability to gain andmaintaina gaming license through theappropriatejurisdictionsas a condition of hire and continued employment 4+ years of experience in process management, content strategy, or operational enablement, with at least 2 years in a formal people management or leadership role Proven ability to lead high-performing teams and build scalable frameworks across multiple lines of business Deep understanding of regulated operations, internal control requirements, and process auditing Strong analytical, strategic planning, and stakeholder engagement skills Exceptionalorganizational,writing and communication skills with an eye for clarity, detail, and usability Experience managing large-scale knowledge bases, CMS platforms (e.g., Zendesk Guide,Sprinklr,SharePoint), and standard messaging libraries Proven success collaborating withstakeholders across divisions and varying levelsorganizationally Ability to manage multiple priorities under tight timelines whilemaintainingquality. Preferred: Strong preference for experience in the gaming, fintech, or sports betting industries Familiarity with knowledge system integrations into self-service platforms, IVRs,and/or AI-powereddigital journeys Working knowledge of content tagging, taxonomy systems, and knowledge delivery UX principles Compensation The annual salary range for this position is $114,000 - $149,625. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

Well X Spring is an innovative startup in the medical and decentralized science (DeSci) industry. Our mission is to develop a secure, decentralized healthcare application that empowers individuals to curate and value their data ownership. We are committed to leveraging cutting-edge technology to transform the healthcare data landscape. At Well X Spring, we are dedicated to fostering impactful change in how healthcare data is managed and utilized. Role Description This is a full-time, on-site Operational Specialist role located in Brooklyn, NY. The Operational Specialist will oversee and streamline day-to-day operations to ensure organizational efficiency and productivity. Responsibilities include managing projects, supporting operational processes, improving systems, and contributing to strategic initiatives. Additionally, the specialist will collaborate with teams across departments to identify and implement solutions for optimal performance. Qualifications Strong Analytical Skills to assess processes, identify improvements, and drive data-driven decisions Excellent Communication and interpersonal skills to effectively collaborate with team members, stakeholders, and clients Experience in Sales with knowledge of customer relationship management and fostering business growth Proficiency in Operations Management and Project Management to ensure efficiency and deliver projects on time Organizational, problem-solving, and time management abilities Bachelor's degree in Business, Operations, or a related field is preferred Experience with decentralized platforms or tech-enabled healthcare solutions is a plus

HRIS / Oracle HCM Specialist Long Term, Ongoing Consulting Role Our client, a leading professional services firm, is seeking an experienced, hands on Oracle HCM Specialist (Consultant) to join their Human Capital Management technology team. This role focuses on the ongoing design, configuration, and optimization of Oracle HCM, with a primary emphasis on Core HR, Benefits, Onboarding and Recruiting. The ideal candidate will have a strong technical background, hands-on configuration experience, and the ability to partner with HR, Finance, and Technology teams to ensure stability, optimization, and continuous improvement of cloud-based HR systems. This position is 100% remote / work from home, with occasional office presence in Midtown Manhattan as needed for key meetings or collaborative sessions. Core Responsibilities Design, configure, and maintain Oracle HCM modules with focus areas including Core HR, Benefits, and Recruiting. Integrate Core HR with related HCM modules (Benefits, Recruiting, Onboarding) and external systems for seamless data flow. Develop and refine eligibility rules, enrollment processes, and workflows to automate HR transactions and enhance system efficiency. Collaborate with HR, Finance, and IT stakeholders to assess business requirements and deliver functional, scalable solutions. Support data migrations, testing, and troubleshooting activities across implementations and upgrades. Build and maintain HR dashboards and self-service reporting tools that provide actionable insights for leadership. Ensure system configurations meet compliance, audit, and security standards. Qualifications Hands-on experience with Oracle HCM, including Core HR, Benefits, and Recruiting modules. Strong understanding of HR processes, compliance requirements, and data integrity best practices. Knowledge of Workday is helpful, but not required Experience with SQL, HDL, and data transformation for HR data management. Excellent problem-solving, analytical, and communication skills. Proven ability to thrive in a fast-paced consulting environment. Oracle HCM Cloud certification is a plus, but not required. Experience supporting clients in a professional services, legal, consulting or financial environment.

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards, including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10. About Position: Role : Chief Principal Consultant Location : United States, preferred Bridgewater, NJ / Dallas, TX / Santa Clara, CA Experience : 12+ years Job Type : Full Time Employment Role Overview Persistent Systems is seeking an accomplished and visionary senior leader to join our AI Advisory Practice. In this role, you will work closely with our practice leadership to design, deliver, and scale AI-led transformation programs for our clients. You will play a key role in shaping client AI strategies, driving measurable business impact, and expanding the adoption of Persistent's AI advisory offerings across industries, with a strong focus on Healthcare and Life Sciences (HLS) transformation programs. This position requires a blend of deep AI domain expertise, strong consulting skills, and the ability to engage at the executive level. You will collaborate with cross-functional teams, technology partners, and clients to turn AI opportunities into tangible, sustainable outcomes - from strategy through execution. Experience navigating complex regulatory, data, and workflow environments in Healthcare and Life Sciences is preferred. Key Performance Indicators Practice Leadership & Growth Contribute to the vision, strategy, and go-to-market plan for Persistent's AI Advisory practice, in collaboration with practice leadership Develop differentiated AI advisory offerings and frameworks that align with enterprise priorities and deliver measurable value Drive revenue growth through strategic account expansion, new client acquisition, and partner ecosystem development Mentor and grow a high-performing consulting team, fostering expertise in AI advisory and client engagement Client Engagement & Delivery Engage at the executive level to identify, qualify, and shape AI transformation opportunities Lead high-impact advisory engagements - from assessing AI maturity to designing transformation roadmaps, AI governance frameworks, and responsible AI policies Partner with delivery and build teams to ensure AI strategies translate into successful deployments and measurable outcomes Lead strategic aspects of high-visibility AI transformation initiatives, driving exceptional outcomes and strong client relationships Guide clients in Healthcare and Life Sciences across areas such as clinical workflows, R&D optimization, payer-provider operations, patient experience, and regulatory considerations (HIPAA, GxP, FDA guidelines) Innovation & Thought Leadership Track AI market trends, emerging technologies, and regulatory developments to keep Persistent at the forefront of AI adoption Publish thought leadership content, participate in industry forums, and represent Persistent in analyst briefings to elevate brand visibility Collaborate with technology partners, hyperscalers, and the AI ecosystem to co-develop solutions and accelerate client outcomes Shape the HLS AI narrative for industry-specific use cases, including GenAI-enabled clinical decision support, real-world evidence, digital diagnostics, drug discovery, patient engagement, and healthcare operations Required Skills & Experience 15+ years of experience in consulting, technology advisory, or digital transformation Demonstrated ability to identify, shape, and close strategic AI advisory engagements in collaboration with sales teams Proven track record of driving business growth and leading large-scale AI or advanced analytics transformation programs Exceptional executive presence, relationship-building skills, and ability to engage C-level stakeholders Experience driving organizational change, stakeholder alignment, and adoption strategies for AI-driven initiatives Experience in developing and scaling new offerings or practices in a consulting environment Familiarity with AI technologies, data platforms, governance frameworks, and ethical considerations in AI deployment Significant domain expertise in Healthcare and Life Sciences, including payer, provider, biotech, medtech, or pharma operations Prior experience advising senior stakeholders in Healthcare and Life Sciences on AI adoption, digital transformation, or operational modernization Preferred Qualifications Advanced degree (MBA or equivalent) Experience with Generative AI, Agentic AI, and AI-enabled business models Background in clinical, biomedical, pharmaceutical, or healthcare analytics disciplines is a plus Experience working with HLS regulatory and compliance frameworks (e.g., HIPAA, FDA, GxP, data privacy), and a strong understanding of industry data models (FHIR, RWD/RWE, clinical trial data, lab systems, EHR ecosystems) Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry's best Let's unleash your full potential at Persistent.