Franchise Operations Specialist
Operations consultant job in Seattle, WA
Division:
TBC Corporate Services
Reports to:
Division Vice President
The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.
Specific duties & responsibilities include:
In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.
Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities
Review and interpret Profit & Loss statements to support financial performance and accountability
Facilitate group training sessions for store-level teams and franchisees
Develop and deliver engaging presentations using PowerPoint and other tools
Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication
Adapt quickly to various POS platforms and internal systems
Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail
Job Requirements:
Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)
Strong understanding of automotive store operations, customer service processes, and team leadership
Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.)
Experience with reading and analyzing POS reports and P&L statements
Strong presentation and communication skills; comfortable speaking in front of groups
Technologically fluent, with the ability to learn new systems and software quickly
Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities
Able to travel extensively (up to 85%) across multiple states, including some nights and weekends
Demonstrable Skills
Public speaking
Ability to challenge, motivate, influence, and communicate effectively.
Results focused and goal orientated.
Strong organizational, territory, time management, and customer follow-up skills
Microsoft Office Skills: PowerPoint, Word, and Excel
Ability to effectively manage costs/expenses.
Customer service orientation and a high level of professional integrity and understanding that success through other people's performance is vital to the job
Strong telephone, verbal, and written communication skills
Possesses the ability to work well under pressure and handle multiple tasks.
Why Join Midas?
At Midas, we're more than just a car care brand, we're a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
Americas HQ Business Operations Analyst
Operations consultant job in Olympia, WA
Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco.
What You Will Do
As a member of our Americas Sales Operations team, you will:
* Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year.
* Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately.
* Conduct sales data analysis and assist in the development of monthly business requirements documentation.
* Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams.
* Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics.
* Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance.
* Assist with compensation support activities, helping to ensure accurate and timely processing.
* Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews.
* Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders.
Minimum Qualifications
* BA/BS degree
* 1-3 years of experience in a business analyst or related role
* Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools
Preferred Qualifications
* Experience working in cross-functional teams or on project-based initiatives
* Strong analytical and interpersonal communication skills
* Ability to translate complex data into clear, actionable insights
* Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations
* "Team first" mentality and commitment to shared goals
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint.
We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$114,400.00 - $171,300.00
Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Senior Director, Strategy & Analysis, Contract Operations
Operations consultant job in Olympia, WA
The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting.
Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures.
**Strategy & Analysis:**
Supports development of market access strategies for in-market and pipeline products.
Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products.
Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products.
Works closely with Government Affairs to model/assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products.
**Contract Operations:**
Implements and evolves contract operations to support the company's market access strategy.
Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process.
Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations.
Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records.
Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary.
Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach.
Establishes KPIs to assess efficiency and impact of operations.
**People Management:**
Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies.
Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge.
Supports team members in career development and establishes a succession plan.
**Ethics and Compliance:**
· Ensures compliance with all applicable policies and ensures those around him/her do the same.
**Qualifications**
**Skills and Experience:**
+ A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience
+ Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement
+ Deep understanding of US pharmaceutical value chain and its business processes
+ Extensive experience in healthcare contracting and in-depth understanding of GPO/PBM/National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape
+ In-depth knowledge of patient access, launch excellence, marketing and business processes
+ Strong government pricing knowledge and experience
+ Strong financial acumen, forecasting, and modeling abilities
+ Proven ability to navigate complex customer contract negotiations
+ Ability to drive cross-functional collaboration and strategic alignment across multiple teams
+ Excellent communication and executive presentation skills
+ Demonstrated ability to create solutions for complex processes and procedures
+ Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others
+ Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset
+ Proficient in Microsoft Office, particularly Excel and PowerPoint
**Education:**
Bachelor's degree or equivalent education/degree required, MBA or equivalent preferred
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Business Ops II
Operations consultant job in Renton, WA
Business Operations Specialist I or II Work a Hybrid schedule within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Business Operations Specialists is living our mission to make health care easier and lives better. As a member of the Actuarial Risk Adjustment team, you will contribute to the achievement of organizational goals at the team, department, or function level through the management of multiple (often changing) objectives that span multiple domain areas (ex., project management, program management, data analysis, process improvement, business process analysis, communications & change management, etc.). Business Operations Analysts are "utility players" with responsibilities that are not better described by a more focused job family (ex. Project Manager, Data Analyst, Business Analyst, Program Manager, etc.) - all in service of creating a person-focused health care experience.
Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit.
What You Bring to Cambia:
Qualifications:
Business Operations Specialist would have a Bachelor's degree in Business Administration, Operations Research, Computer Science or related field and 3+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience.
Business Operations Specialist II would have a Bachelor's degree in Business Administration, Operations Research, Computer Science or related field and 5+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience.
Skills and Attributes:
Business Ops Specialist I
* Advance analytical and problem-solving skills.
* Proficiency in Microsoft Office, particularly Excel.
* Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables.
* Broad organizational knowledge and business sense, and knowledge and understanding of health care operations and administration
* Ability to communicate and present information effectively, verbally and in writing, with all levels.
* Demonstrated ability to think critically and articulate complex ideas.
* Demonstrated ability to facilitate or coordinate activities or projects, including the ability to identify business requirements, resolve issues, and build consensus among groups of diverse stakeholders
* Ability to collaborate with team members and stakeholders to define, develop, and deliver analytics that meet the needs of the business to manage routine operations, identify tactical decisions, and inform strategic direction.
* Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
Additional Minimum Requirements for Business Ops Specialist II
* Highly advance analytical and problem-solving skills.
* Proficiency in data analysis tools, such as Excel, SQL, and Tableau.
* Strong leadership and mentoring skills.
* Ability to represent the division visibly in internal meetings as a leadership presence.
* Well-developed business sense (finance, accounting, economics, risk management).
* Proven ability to perform and manage difficult tasks and deliver results with short deadlines without management assistance.
* Demonstrated curiosity to tackle hard business problems using data and analytics to develop meaningful, practical solutions.
* Ability to analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable and quantifiable improvements.
* Proven ability to lead and manage cross-functional teams to ensure project objectives are obtained and delivered.
* Ability to communicate and present complex data, analysis or findings to all levels, in a way that is clear and understandable and supports the overall business decisions and goals.
* Strong facilitation and presentation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders.
* Ability to work independently and plan, prioritize and manage multiple projects with varying deliverable timelines and time constraints.
* Ability to negotiate and resolve project and team issues with diplomacy and persuasiveness.
What You Will Do at Cambia:
Specific functions and outcomes will vary based on organizational priorities, but in general, are expected to focus on the following in their roles:
Business Ops Specialist I
* Analyze data to identify trends, opportunities, and challenges.
* Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs).
* Collaborate with cross-functional teams to identify areas for process improvement and develop solutions.
* Manage small-scale projects and operational initiatives.
* Develop and maintain documentation of business processes and procedures.
* Applies knowledge of how various departments within the corporation work together to make the company run effectively.
* Documents business requirements and methods used to generate work output.
* Be able to adapt quickly and successfully project manage ad hoc special assignments and initiatives as they may develop.
Additional General Functions and Outcomes for Business Ops Specialist II
* Lead data analysis and reporting to identify trends, opportunities, and challenges.
* Manage medium-scale projects and operational initiatives.
* Mentor and guide junior analysts in their professional development.
* Perform complex analyses on programs and initiatives and create visual representations and summary reports of findings. Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies.
* Work both independently and as part of a larger team supporting various internal customer groups on identifying business challenges and evaluating solutions to achieve objectives
* Assist leadership with problem identification and resolution, and program development by researching, assessing, and analyzing issues, and providing recommendations.
* Partners closely with the IT group to ensure there is a business and technical alignment of the strategic roadmap and projects.
* Explains complex processes and status updates in a manner that ensures understanding at all leadership levels within the organization.
* Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders. Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.
Work Environment
Work primarily performed in an office environment.
May be required to work outside of normal hours
The expected hiring range for a Business Operations Specialist I is $75,700.00 - $102,350.00 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $71,000.00 to $116,000.00.
The expected hiring range for a Business Operations Specialist II is $91,800.00 - $123,100.00 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $86,000.00 to $141,000.00.
#LI-hybrid
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
* Work alongside diverse teams building cutting-edge solutions to transform health care.
* Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
* Grow your career with a company committed to helping you succeed.
* Give back to your community by participating in Cambia-supported outreach programs.
* Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
* Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
* Annual employer contribution to a health savings account.
* Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
* Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
* Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
* Award-winning wellness programs that reward you for participation.
* Employee Assistance Fund for those in need.
* Commute and parking benefits.
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email ******************************. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
Auto-ApplyStrategy and Operations Consultant
Operations consultant job in Seattle, WA
WHO WE LOOK FOR
An SEI-er is a master communicator and active listener who understands how to navigate an audience. Self-aware, almost to a fault, SEI-ers keenly understand how to adjust their support and problem solving based on the situation. Following a logical, fact-based approach, SEI-ers possess the superior ability to see correlations others may not, ask the right questions and drive solutions.
As super-connectors, they connect not only people, but data, trends and experiences. Mature, humble, and genuine, SEI-ers frequently go above and beyond for both their clients and their colleagues. SEI-ers are ethical and trustworthy individuals who consistently and repeatedly follow through, and hold true to their values in difficult situations. SEI-ers have an insatiable curiosity and love to learn. These individuals are commonly tech savvy and early adopters. Their passion for learning is infectious and excites others. As every project is different, an SEI-er must be adaptable and comfortable with unexpected situations. SEI-ers define ambition differently. They are authentic, low-maintenance individuals who truly enjoy one another- they like to hang out with colleagues outside of work, collaborate and hold one another accountable. SEI-ers enjoy working with genuine, thoughtful folks who want to steer clear of the traditional grind and share the joy of day-to-day life and activities with colleagues, friends, and family.
WHAT WE DO
Our Strategy and Operations consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We're known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.
We work across a variety of industries and business functions and provide depth and breadth of experience across a set of core capabilities:
Strategy and Execution - Leverage quantitative and qualitative insights to inform strategic alignment, develop roadmaps, and define prioritization
Process Improvement - Work with decision-makers to understand organizational goals, process gaps, and make and implement recommendations
Operational Transformation - Leverage data-based strategies to define organizational goals, identify performance gaps, advise on closing gaps, predict future demand, and lead transformation initiatives
Organizational Design - Ensure effective alignment of skills and responsibilities, spans and layers, governance, and communication across an organization
Mergers and Acquisitions - work with organizations to identify, plan, and lead post M&A integration activities.
We close gaps to create unparalleled opportunities for innovation. We develop and execute strategic blueprints, facilitate, and lead large-scale transformations, and increase operational effectiveness with an approach centered on agility and collaboration. Our goal is simple: to position our clients as leaders within their sectors.
The ideal candidate's experience may include but is not limited to the following:
Have experience understanding and solving real business problems
Have experience with presenting business case and strategy to the C-Suite
Have experience in conducting assessments in different areas that allow organizations a map of where they are and where they may want to go
Identifying and addressing root causes of operational and strategic issues in organizational and governance structures.
Led a process improvement initiative, facilitating Current State and Future State documentation, performing a Gap Analysis and creating a plan to achieve desired Future State vision.
Been a part of standing up a post merger Integration Management Office and worked leading activities related to 2 organizations coming together
A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis - we do what it takes to get the job done.
QUALIFICATIONS
Required-
Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
Hungry, Humble, Smart
Demonstrated business and technology acumen
Strong written and verbal communication skills
Understanding and experience solving real business problems
Proven track record of delivering results
Experience working with and/or leading a team
Ability to work across industries, roles, functions & technologies
Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)
Preferred-
Bachelor's degree
8+ years professional experience
Experience across our service offerings
The Company collects and uses Personal Information for human resources, employment, benefits administration, and business-related purposes. To comply with our regulatory obligations under the California Consumer Privacy Act (“CCPA”), the Company is required to notify you of the Personal Information we collect. To access our CCPA Policy including the categories of Personal Information we collect and the purposes for which we intend to use this information, please visit SEI's Privacy Policy.
In compliance with the Washington Transparency Law:
This range below is an estimate depending on location, hours, operational needs, education, training, skills, and experience. This job may also be eligible for a discretionary bonus. SEI provides a variety of benefits to employees, including health insurance, dental insurance, vision insurance, a 401(k)-retirement plan, disability insurance, life insurance, paid holidays, paid time off, and paid parental leave benefits.
Seattle Pay Range
$120,000 - $190,000 USD
Systems Evolution, Inc. (SEI) is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Auto-ApplyPeople Operations Consultant
Operations consultant job in Seattle, WA
Want to work with dynamic companies that are doing meaningful work?
Do you enjoy being both strategic and hands on?
Looking for a team that values fun, authenticity, and collaboration?
Our Mission: Reverb helps growing companies create healthy, inclusive cultures that scale. We donate a portion of our annual profits to ensure a better future for underserved populations.
Fast Facts
Company Industry: People Operations / HR Consulting Services
Title: People Operations Consultant
Reports to: COO
Location: On site at client office(s). Located in the Greater Seattle area.
Employment:
Full Time W2 Salary Employee
W2 Compensation: $120,000 - 130,000 + performance based bonus up to 15%
Travel Required: Throughout the Puget Sound Region (Seattle, Bellevue, Tacoma, Everett) and occasional event/conference attendance.
Benefits: Medical, dental, vision, 401K with matching contributions, and flexible time off
Requirements: 8-12 years of experience in HR leadership roles.
About Reverb
Reverb is a ten year old People Operations consulting firm based in the greater Seattle area. We are a certified B Corp and woman owned business (WBENC) that supports Seattle's startup community, women in tech, and emerging leaders.
Our team of consultants provides strategic and hands on people operations consulting to companies at every stage of growth. Every engagement is customized to meet clients where they are. We help with everything from establishing HR fundamentals (pay and performance philosophy, creating a feedback culture, inclusive hiring, and onboarding) to planning for the future.
Our Values
Reverb is an equal opportunity employer committed to diversity, equity, inclusion, and belonging in the workplace. Our company is built on five core values:
Exceptional
Flexible
Kind
Principled
Fun Team, No Politics
The Opportunity
We are looking for a mid-career professional with well-rounded People Ops (HR) experience to serve as an interim or fractional HR leader for multiple clients at once. This role blends strategic thinking, hands-on execution, and meaningful relationship building with clients and within the Reverb community.
Client facing work
You will serve as a trusted partner to multiple clients at any given time, supporting their People Operations (HR) needs. When working with clients, you may lead the people function, coach leaders, and interact with employees at all levels. Support will range from strategic to hands-on, and everything in between.
Assess and deliver on client needs through conversations, data, and review of existing practices
Proactively identify and recommend future needs and next steps to clients
Build and execute HR priorities and roadmap tailored to each organization
Create and implement handbooks, onboarding programs, performance cycles, and other HR systems and processes
Provide employee relations support and practical guidance that fits the client's culture
Coach founders and leaders on people decisions, communication, and best practices
Maintain clear communication, manage expectations, and build strong client relationships
Internal work at Reverb
You will support Reverb's business development efforts and contribute to our collaborative learning culture.
In conjunction with staff, maintain 70 to 80 percent billable utilization annually by identifying and proposing additional needs for existing clients
Participate in scoping conversations and assist with new client proposals
Hold regular networking meetings and attend local community events
Create short case studies highlighting successful client engagements
Share tools, ideas, and best practices with fellow consultants
Engage in team meetings, internal collaboration, and ongoing professional learning
About You
Our consultants have varied backgrounds, and here's what makes them most successful.
Eight to twelve years of HR experience working with teams in a wide range of industries, such as nonprofit, education, tech, gaming, or entertainment.
Experience in a mix of mid-size to large companies as well as startups.
You're a flexible and proactive generalist with expertise in several aspects of HR, including performance management, employee relations, compliance, benefits, onboarding, handbook creation, and compensation.
Excellent problem-solving skills, including curiosity, a proactive approach, and clear communication with leaders at all levels.
You enjoy collaboration and sharing ideas and solutions with your peers. Otherwise, you wouldn't need Reverb!
Comfortable and confident working on and leading ambiguous projects.
Enjoys technology; able to use tools including Google, Microsoft, Zoom, Slack, and various ATS and HRIS platforms.
Knowledge of applicable state and federal employment laws; know the basics and when to ask for help.
Reverb is an equal opportunity employer. We welcome all identities that are not rooted in harm or oppression.
Managing Consultant, Environmental Services
Operations consultant job in Seattle, WA
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
The Managing Consultant will assist their assigned Director with leading and managing assigned resources in support of achieving the defined overall practice area/ practice division strategy, and in meeting or exceeding defined financial performance and revenue generation targets. The Managing Consultant is responsible for project management, people leadership, oversight of production of work product, and appropriate levels of communication with client contacts as assigned or requested. The Managing Consultant will support the success of their entire assigned practice area/practice division as the highest priority, regardless of any assigned subpractice area focus, or specific client engagement or relationship. Managing Consultants will lead and manage assigned assets in a manner that models the Company's core values and inspires and encourages goal achievement through empowerment, learning, and creativity among the team.
Core Responsibilities:
Operations
Lead and manage in support of strategic plans that align with the organization's vision and defined business objectives
Responsible for leading and managing in alignment with the development of the overall practice in achieving profit objectives
Support construction of strong cross-functional teams to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results
Manage assigned projects consistent with contracts and proactively alert assigned Director to any potential challenges or issues
Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy
Ensure consistent high quality on deliverables for the practice
Travel throughout the region for projects as required
Other duties as assigned
Business Development, Leadership, Management
Responsible for supporting assigned Director in meeting or exceeding the defined annual budget for the entire practice area/practice division (including proactive management of assigned resources to meet or exceed defined utilization targets, oversight of execution of profitable engagement work streams, and communication with clients as assigned or requested)
Responsible for managing and leading the execution of any new accounts and supporting the retaining and expansion of existing engagements to achieve sales goals
Effectively delegate assignments to assigned direct reports, instruct and monitor progress, and ensure work product is consistently high quality
Suport Director in proactive monitoring of all relevant data such as utilization, Accounts Receivable, discretionary spending, etc.
Meet or exceed defined individual average utilization goals (and incorporating consideration of individual revenue targets) as set forth by company leadership
Directly manage, mentor and develop a team of assigned direct reports in a “lead by example” manner, with emphasis on creating a team and culture that is empowered to execute
Responsible for learning business development methodology and for being proactive in supporting assigned Director with drafts of relevant work documents (reports, presentations) or client communications
Lead team of assigned staff members to establish and drive towards defined objectives and key results (OKRs).
Travel as necessary to support client, employee, and leadership needs.
Establish quality control of service delivery, maintaining an excellent reputation of quality
Lead and manage in a manner that assists with rapid identification and escalation to Director of any client, team member or operational challenges
Qualifications
Bachelor's degree in a technical, science or engineering field (i.e.: Engineering, Environmental Science, Biology, Geology, etc.) or other advanced degrees as called for in area of specialization.
Minimum of 7 years' industry experience
Professional Engineer (PE) or Professional Geologist (PG) license required
Proven track record of customer relationship management and staff management and development
Demonstrated leadership skills
Knowledge & Skills
Experience in providing reliable work product review for technical deliverables
Due diligence and remediation experience
Able to communicate effectively (written and verbal) with co-workers, clients, subcontractors, and vendors
Able to provide oversight and direction to assigned staff
Strong leadership, communication and organizational skills
Strong analytical and problem-solving skills
Developing increased emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally
Able to handle multiple priorities and perform consistently and positively under high stress conditions
Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required
Additional Information
The annualized salary range for this role is $130,000 to $150,000.
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected].
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Program Management
Operations consultant job in Seattle, WA
• At least 7 years of experience in Project management including project scoping, estimation, scheduling, team and client interfacing, risk management, knowledge management, quality, compliance tracking. • Ability to handle Ambiguity, diverse/ multiple stakeholders.
• At least 7 years of experience in software development life cycle, implementing relevant SDLC activities
• At least 7 years of experience in Project life cycle activities on development and maintenance projects.
• At least 7 years of experience in Client engagement, people management
• Ability to manage technology and performance engineering
• Knowledge of architectural frameworks and design principals
• Basic domain knowledge in Retail domain
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 10 years of experience with Information Technology .
Additional Information
Job Status: Permanent/GC/
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Easy ApplyRevenue Operations Analyst
Operations consultant job in Olympia, WA
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
**_Essential Functions_**
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**_Education Requiremen_** **_t_**
Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience.
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives
+ Meticulous organizational and documentation skills
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1146-2025_
Term Limited - Contracts Process Improvement Advisor
Operations consultant job in Seattle, WA
Aging and Disability Services (ADS) is dedicated to helping older adults and adults with disabilities live with independence, dignity, and connection in their communities. ADS partners with local, state, and federal programs to fund and coordinate a range of services, including case management, in-home care, caregiver support, and community living connections.
The SAII will be a key advisor to the ADS Division Director, Contracts Unit Manager III and Deputy Division Director. The position will develop and implement policies and programs to continue improvements to the administrative and operational performance of the ADS Contracts Unit.
This is a Term Limited opportunity anticipated to last up to one year with possible extension.
The first pull of resumes will be on December 2.
* Creating and implementing a process, policies and procedure for onboarding new Grants & Contracts Specialists.
* Determine success measures for a functional program.
* Identify gaps in policies and procedures and convene cross-functional staff to provide input or agreement to complete the procedures.
* Ensuring public resources are allocated and spent appropriately and high-quality services are delivered to vulnerable older adults and people with disabilities.
* Advise ADS and HSD leadership and defend recommendations on final policies and procedures
* Lead internal communications about the policies and programs they oversee
* Effectively navigate and negotiate discussions between policy and process, knowing when to elevate to leaders, and how best to represent the Contracts Unit and ADS' positions.
* Coordinate, manage, and facilitate the work of groups across functional and department lines.
* Act on authority from the ADS Deputy Division Director and Contracts Manager to continue improvements to the administrative and technical performance of the ADS Contracts Unit. With this authority and
* Work across the division and department to develop and implement policies and programs.
Minimum Qualifications:
* Education: Bachelor's degree in Social Services, Psychology, Public Health, Social Work, Public Administration, Gerontology, or related field.
* At least 3 years of experience in program evaluation, quality improvement, or health and human services analytics.
* Strong knowledge of aging, disability, Medicaid-funded services, and community-based care systems.
* Proficiency in evaluation methods, data analysis software (e.g., Excel, SPSS, R, or Tableau), and logic model development.
OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.
Desired Qualifications:
* Experience leading CQI or process improvement initiatives using formal frameworks (e.g., Plan-Do-Study-Act, Lean, Six Sigma). Experience with state-funded long-term services and supports (e.g., COPES, MAC, TSOA, New Freedom).
* Familiarity with Washington State's Home and Community Services (HCS) and related eligibility systems.
* Collaboration & Stakeholder Engagement
* Project Management
* Adaptability in a Fast-Paced Environment
* Experience in contracting with government entities
Additional Requirements:
Your application will not be reviewed if these items are missing or incomplete.
The full salary range for this opportunity is $54.60 - $81.93 hourly.
Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:
* Completed NEOGOV online application.
* Current résumé indicating relevant experience and education.
* Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
* Supplemental questionnaire responses.
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, which may include a detailed background check, pre-placement physical exam, and/or full driver's abstract, dependent upon position.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: ************************************************************** covered family-members/most employees-plans.
First time applying at the City of Seattle? View our tips and tricks for making your application stand out.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different viewpoints and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences.
Managing Consultant, Services - Acquiring Business Development
Operations consultant job in Seattle, WA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Managing Consultant, Services - Acquiring Business Development
Overview
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more.
The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.
Role
Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry
Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities
Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles
Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority
Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs
Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation
All About You
Undergraduate degree required; MBA or relevant post graduate degree preferred
Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets
Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments
Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges
Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences
Excellent analytical skills, including financial analysis for business casing, value quantification & pricing
Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer)
Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Auto-ApplyConsultant, Account Management
Operations consultant job in Olympia, WA
**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs.
+ Actively manage relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service.
+ Pursue, initiate, oversee, and take accountability for driving key initiatives that deepen the customer relationships and drive value for both customer and Cardinal Health.
+ Identify, interpret, and manage customer expectations and requirements through proactive account review, issue resolution, and regular engagement and review of key initiatives.
+ Lead order disruption prevention efforts by partnering closely with customer to identify best courses of action and oversee Cardinal Health execution.
+ Lead resolution of complex or persistent order situations where escalation or unique solutions are required.
+ Review key performance indicators monthly and identify plans for optimization.
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree or equivalent work experience, preferred
+ 4-6 years professional experience, preferred
+ Direct customer-facing experience, preferred
+ Strong executive presentations skills, preferred
+ Strong communication skills, preferred
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated, creative, able to operate effectively within a team, preferred
+ May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.
**What is expected of you and others at this level:**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently; receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $67,500.00 - $96,300.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Senior Managing Consultant, Air & Climate, Life Sciences Focus
Operations consultant job in Seattle, WA
Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
Job Description
This job can be performed from any Ramboll office location in the US. Hybrid work arrangements are available.
Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature?
Ramboll is a global multi-disciplinary engineering, design, consultancy and EPCM company. We fully support and encourage your professional development, invite you to unfold your ingenuity and contribute to exciting and innovative projects, and work for sustainable change so people and nature can flourish.
If this sounds good to you, then this role could be the perfect opportunity!
Join our Environment and Health department as our new Senior Managing Consultant and work with our Air & Climate team to close the gap to a sustainable future.
Your new role
As our new Senior Managing Consultant, you will join our global Air & Climate team that supports clients with a wide range of complex and challenging environmental issues.
Your key responsibilities will be:
Maintaining client relationships and managing the development of deliverables to meet client needs in an efficient manner;
Managing projects, clients, and regulatory agency relations;
Critically reviewing and interpreting local, state, and federal environmental regulations, compiling and drafting regulatory applicability determinations, and communicating findings, to co-workers, clients, and regulatory agencies;
Estimating emissions and conducting engineering evaluations of air pollution sources;
Overseeing the preparation of comprehensive federal and state air permit application materials;
Serving as the technical lead overseeing Consultant-level staff on complex projects;
Participating in local, national and international scientific and trade group meetings;
Conducting site visits; and
Meeting Ramboll and client safety training and workplace safety requirements.
Your new team
As part of the Air & Climate team, you will be part of a creative group, filled with people who are really excited about solving clients' problems and creating sustainable solutions for them. You will work with all levels of technical expertise from entry level team members to members with decades of experience, many of whom are subject matter experts in their own fields. And you will engage in a continual learning environment through coaching, mentoring, and on the job tasks.
About you
From the moment you start at Ramboll, we will support your personal and professional development, we want you to continue to grow with our company! While we look forward to supporting your continued learning and development, for this role we have identified some qualifications, skills, and capabilities that will set you up for success.
These include:
B.S. or M.S. in Chemical, Mechanical, Civil, or Environmental Engineering or science discipline
15+ years of air quality experience, largely in a consulting environment, with a particular focus on the pharmaceutical, biotech medical device and life sciences industries
Strong computing skills including high level use of spreadsheets and word processing
Strong written/verbal communication, problem-solving and organization skills
Demonstrated capabilities in understanding, interpreting, and applying environmental regulations to real-world situations
What we can offer you
Interesting and diverse projects
The opportunity to work with some of the best and brightest professionals in your field
Flexible work arrangements
Generous Paid Time Off
Excellent health and retirement benefits
Investment in your development
Leaders you can count on, guided by our Leadership Principles
Appreciation for the unique person you are
The long-term thinking of a foundation-owned company
Inspiration from colleagues, clients, and projects
Salary Transparency Statement
At Ramboll, your base pay is only part of your overall total compensation package. At the time of this posting, this role is likely to be compensated at an annual base salary between $130,000 and $158,000. Actual pay may be more or less than the posted range, depending on numerous factors, including experience, geographical location, internal equity, market conditions, education/training and skill level, and does not include bonuses, overtime, or other forms of compensation or benefits.
Work at the heart of sustainable change
Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.
Ready to join us?
Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position.
We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.
Thank you for taking the time to apply, we look forward to receiving your application!
An equal opportunity employer
Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength, and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment t0 our recruitment team to discuss any adjustments that you might require during the application process.
Additional Information
All your information will be kept confidential according to EEO guidelines.
AI Operations Analyst
Operations consultant job in Seattle, WA
Company:
The Boeing Company
Boing Global Services Training Solutions is seeking an AI Operations Analyst in Seattle, WA. This is an onsite position.
The AI Operations Analyst identifies, validates, pilots, and operationalizes AI use cases across CTS to improve customer and employee experience, efficiency, and add new product features. This role combines business analysis, data fluency, AI/ML literacy, and program execution to move high-value opportunities from idea to production while ensuring measurable impact, governance, and cross-functional adoption.
Position Responsibilities:
Discover and prioritize AI use cases
Conduct stakeholder interviews, process mapping, and data discovery across CTS teams to surface pain points and opportunity areas.
Evaluate and rank use cases by expected impact, feasibility, data readiness, and alignment with strategic goals.
Validate and prototype
Define success criteria, KPIs, and minimal viable experiments for candidate use cases.
Partner with data scientists, engineers, and product managers to run experiments, build prototypes or proof-of-concepts, and measure results.
Operationalize AI solutions
Translate prototypes into production-ready solutions in collaboration with engineering, MLOps, and IT.
Define monitoring, model performance metrics, retraining cadence, and incident response for deployed models.
Cross-functional enablement and change management
Drive adoption by creating user workflows, documentation, training, and decision guides for business users.
Communicate outcomes, ROI, and lessons learned to leadership and stakeholders.
Governance, compliance, and risk management
Ensure AI projects follow internal policies for privacy, security, and responsible AI; incorporate bias testing and explainability checks into pipelines.
Maintain artifact libraries (requirements, data lineage, model cards) for auditability.
Continuous improvement
Track model and business metrics post-deployment and run improvement cycles.
Surface new opportunities from operational telemetry and user feedback.
Basic Qualifications (Required Skills/Experience):
Bachelor's degree in computer science, Engineering, Data Science, Business, or related field.
5+ years in data science/AI roles with at least 2 years in strategy, product, or transformation roles; proven track record delivering AI projects to production with measurable business impact.
AI/ML understanding: working knowledge of model types, training/evaluation concepts, and common pitfalls (overfitting, bias, data leakage)
Experience with cloud platforms (AWS, Azure, GCP), model-serving frameworks, and data platforms.
Business analysis and stakeholder management: ability to map processes, quantify pain, and align technical effort with business value
Data literacy: experience with data exploration, dataset assessment, and familiarity with SQL and basic statistics
Measurement & experimentation: ability to design A/B tests, define KPIs, and interpret experiment results
Preferred Qualifications (Desired Skills/Experience):
Hands-on experience with prototyping tools (Python, Jupyter, or low-code ML platforms)
Familiarity with MLOps frameworks and production monitoring (e.g., MLflow, Seldon, Airflow, Prometheus)
Hands-on experience integrating LLMs, embeddings, vector databases, or building RAG solutions.
Track record of partnering with commercial teams and supporting product launches and adoption.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: 124,950 - 169,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyProcurement Operations Project Manager
Operations consultant job in Seattle, WA
Job Description
About the Role
Our client is seeking a Project Manager/Coordinator to lead and support supplier management initiatives. This role requires a highly collaborative professional who can partner with stakeholders across Internal Audit, Legal, Finance, Enterprise Products, business unit supplier management teams, and Sourcing & Procurement Operations. The successful candidate will play a key role in developing and implementing supplier management projects, driving processes, tools, reporting, policies, and metrics throughout the supplier lifecycle.
This position offers the opportunity to shape and strengthen supplier risk and performance management practices while contributing to robust policies, technology solutions, training programs, governance frameworks, and exceptional customer service.
Key Responsibilities
Cross-Functional Collaboration: Build and foster strong relationships across teams, proactively engaging stakeholders to drive adoption of supplier management initiatives.
Operational Insight: Develop a deep understanding of operational constraints and barriers, applying problem-solving and innovation to optimize supplier risk and performance management.
Research & Analysis: Conduct research to identify root causes of key challenges and deliver practical, resource-optimized solutions that enhance tools, processes, and workflows.
Continuous Improvement: Identify opportunities for broader cross-functional engagement and support ongoing improvements in systems, processes, and controls.
Process Optimization: Collaborate with stakeholders to design and implement process improvements that strengthen supplier management practices.
Training & Communication: Develop and deliver compelling communications and training to educate and influence stakeholders on supplier management projects, tools, data insights, and improvement opportunities.
Minimum Qualifications
Bachelor's degree in Business, Supply Chain, Procurement, Finance, or a related discipline.
10+ years of experience in sourcing, supplier management, supply chain, or third-party risk management.
Proven ability to balance multiple initiatives simultaneously.
Strong background in process/project management or consulting.
Experience evaluating, developing, and implementing supplier risk and performance management solutions.
Familiarity with procurement systems, processes, and tools.
Demonstrated success in driving change and improving end-to-end processes.
Location: Remote (United States)
Role type: Contract 9 Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday (Extended schedule as needed Saturday-Sunday)
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
Management Consultant-Commercial Construction Industry (Commission Based)
Operations consultant job in Olympia, WA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Program Operations Analyst, Genetics
Operations consultant job in Seattle, WA
**Who we're looking for:** The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has two fantastic opportunity for a **Program Operations Analyst** with the **Genetics Team** at the University of Washington Medical Center - Montlake.
The Program Operations Analyst will work across multiple teams to improve our laboratory processes to make the Genetics Division Laboratories more efficient, enable test volume growth and state-of-the-art clinical and research testing. This position will work closely with diverse, complex teams, including key cross-institutional stakeholders, executive level leadership and faculty, research staff, laboratory staff, NGS analytics, genetics counselors, variant review scientists, and preauthorization and billing staff as needed to achieve goals.
**Work schedule:**
+ 100% FTE
+ Monday - Friday
+ Day shift
**What you'll contribute:**
**_Process Improvement and Design:_**
+ Collaborate with cross-functional teams to understand, identify and document business needs, assess alternatives and options, and develop business cases and solution proposals that support decision making among process/project owners.
+ Investigate, assess, and document current state of laboratory workflows and testing work streams, including gathering feedback and conducting user interviews.
+ Develop streamlined solutions and workflows that support improved quality, efficiency, and throughput.
+ Identify opportunities to support laboratory processes with new or existing technology solutions and create functional and technical requirements for these solutions.
+ Build process diagrams to help communicate current and future state(s) across teams and stakeholders.
+ Document functional, technical, and operational requirements for projects, including beyond clinical testing workflows, while defining stakeholders, objectives, scope, risks, and success criteria.
+ Write new Standard Operating Procedures (SOP) and related documentation.
+ Lead focused process improvement focused projects (ranging from cross institutional projects through intradivision projects), including planning, implementation, scope management, monitoring, and quality improvement activities.
+ Develop supporting documentation for process changes such as workflow diagrams, functional requirements, process models, business rules, and technical specifications.
+ Facilitate end-user working groups to develop shared understanding of needs, develop consensus related to priorities and requirements, and develop inclusive solutions that balance trade-offs and benefits among process partners.
**_Operations:_**
+ Serves as a laboratory liaison to other internal and external clients and subject matter expert for escalated resolution of operational issues for division workflows.
+ Establish, organize, and contribute to strategic planning and implementation of laboratory and departmental initiatives related to the Genetics Division.
+ Works closely with leadership, internal and external stakeholders to prioritize, design, implement, and manage changes to function-specific workflows.
+ Optimize the workflows, processes, and procedures.
+ Troubleshoot and report on issues or concerns from other laboratory divisions or hospital staff or other reporting mechanisms, e.g., Quality Improvement tracking, Incident Reports, or Patient Safety Network (PSN).
+ Lead and plan work to accomplish division initiatives and high priority projects.
+ Assist with daily workload coordination, develop training and competency documents.
+ Create resources and job aids and participate in user training.
+ Serve as back-up for program coordinator responsibilities, when needed.
**_Regulatory Affairs and Compliance:_**
+ Oversee program processes to ensure compliance with institutional, federal, state, and local policies and regulations.
**_Analytics:_**
+ Develop and maintain monitoring tools and reports that provide appropriate indicators of division performance.
+ Run and compile queries from multiple data sources to include but not limited to Sunquest for reports to include specimen management and metrics.
+ Work with UWIT, LMIT and other resources to support data requests and queries.
+ Provide reports, analyses, and projections to create quality management metrics to support strategic decision making related to clinical activity, resource utilization (i.e. staff), and development of process improvement plans.
+ Utilize reports provided to support and identify opportunities for performance improvement and monitor the impact of changes to workflows.
**What you'll need:**
+ Bachelor's degree in science or other related field AND
+ At least four years of a combination of experience in operation support, process design and development, and/or project management experience OR
+ Equivalent education and experience
**Desired qualifications:**
+ Knowledge and/or experience with molecular biology and clinical genetic testing.
+ Demonstrated work experience with creating and/or implementing clinical laboratory testing and workflow.
+ Experience with Laboratory Information Systems (LIS)
+ Experience with Sunquest and Epic Beaker
+ Experience in a major medical hospital laboratory.
+ Experience with pathology CARs databases.
+ Experience using Issue Trackers
**What we offer:**
+ Vacation time and sick time off that accrue monthly, including 12 paid holidays.
+ State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
+ Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
+ Excellent healthcare, dental, disability, retirement, and other plan options.
+ Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
+ And much more!
**About the Department of Laboratory Medicine & Pathology:**
A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the **Department of Laboratory Medicine & Pathology** at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally.
Please visit our website (******************** to learn more about our department.
**About UW Medicine:**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$70,308.00 annual
**Pay Range Maximum:**
$105,468.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Associate Consultant
Operations consultant job in Seattle, WA
About the role
A member of the service delivery team, the Associate Consultant is responsible for executing on projects with clients across a variety of industries and delivering transformational change and competitive advantage.
Associate Consultants will be staffed on team engagements with senior delivery resources or projects working closely with Accounts Leads and/or Directors. Associate Consultants are accountable for quality delivery, client commitment, knowledge sharing and self-driven professional development. The Associate Consultant is expected to think critically and engage proactively to help the firm meet its strategic objectives.
What you'll do
PRIORITIES
Client service delivery
Supporting other team members project specific service delivery
Actively network and support leadership team business development efforts
Build brand presence and value within the community
Contribute to, and align with, Forum's strategic plan
Sustain and evolve Forum's culture
RESPONSIBILITIES
Deliver on small to medium sized engagements across a variety of client environments or lead a specific workstream or areas of a larger program as part of a team while being supported and learning from other team members, Account Leaders and Experts.
Develop project plans, system implementation plans, processes and/or requirements for small to medium sized projects or multiple workstreams within an enterprise or complex program:
Project planning, resource planning, budgeting, issue and risk management, and status reporting
Leverage and communicate project leadership best practices and project lifecycle methodologies, where applicable
Develop and execute communications and change management plans
Communicate plan, expectations, status, risks and issues up and across the project team
Manage client (buyer) expectations
Define success and deliver results
Engage other Forum team members and clients to gather feedback, develop, and grow skills
Engage 1:1 Director to gather feedback, assess strengths and opportunities, and grow skills
Leverage firm wide resources and knowledge capital in service delivery
Develop high quality project deliverables as identified in project statement of work
Develop and maintain professional and productive relationships with clients in the course of service delivery and account engagement
Participate in industry discussions:
Understand and apply industry specific approaches and solutions
Contribute knowledge and experience to the continuous development of the industry portfolio
Participate in service competency development and training opportunities
Take accountability for career and professional development:
Review annual professional development plan with 1:1 Director
Self-assess with competency map and skill level
Manage development by seeking out internal and external opportunities to grow
Qualifications
B.A. or B.S. degree required (BS or BA required, specific degrees depend on role.)
3+ years of relevant prior consulting or project management experience leading small to medium size technology and/or business implementations or work streams within large technology implementations or business program
Knowledge and application of productivity tools (word, excel, etc.)
Experience working across industries and business functions preferred
Strong written and verbal communication skills
Strong multi-tasker, able to manage time effectively
Demonstrated ability to create polished client deliverable
Self-motivated with a passion for growth and development
Ability to work effectively as part of a team, collaborating effectively with peers and clients, proactively leverage others and ask for guidance and support
Ability to ramp up quickly, work autonomously in ambiguous situations, and add value quickly
Strong interpersonal skills and ability to interact with team members and management
Desire to be mentored by experienced professionals and grow into more complex and strategic engagements within 2-4 years
Ability to adapt to a variety of client organizations and dynamics
Ability to connect the dots, see patterns, apply learnings
Strong sense of ownership and accountability for personal, client, and Forum success
Strong alignment with Forum culture and values
Resilient in the face of difficult challenges and setbacks
OTHER REQUIREMENTS:
100% client billable availability
Ability to travel as necessary to support pursuit of new and existing clients and opportunities
Ability to achieve objectives regardless of bandwidth or time constraints
Ability to work non-standard work hours when necessary
We hire talented professionals who want to work as a team and develop their skills with new challenges and active participation in solution development. We honor, respect, and value our differences as we believe an open and inclusive mindset makes us stronger and enables us to attract top talent. Our firm represents various backgrounds, experiences and skills and we believe in a workforce that represents the diverse views and experiences of our vibrant Seattle community. We value differences in gender, race, gender identity, marital status, ethnicity, nationality, religion, education, age, disability, veteran status and sexual orientation.
D365 Consulting Associate - Fall 2026
Operations consultant job in Seattle, WA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Position Description RSM has openings for business-minded individuals to join our Business Applications (BA) practice as a Microsoft Dynamics 365 Consulting Associate. D365 is Microsoft's cloud-based flagship Enterprise Resource Planning (ERP) solution.Our BA Practice works with our clients' executive leadership teams to achieve their business objectives through innovative solutions that align people, processes, and technology. As a Consulting Associate, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump-start your career. The position begins with a 6-week investment in new hires in the form of a classroom training at our Denver office (post Covid), where Associates are exposed to and immersed in the Dynamics 365 software and the RSM implementation methodology. Upon completion of that coursework, Associates will return to their home office where they will be assigned client project teams and begin contributing to our practice.Examples of the candidate's responsibilities include:
Engaging with clients and ensuring business objectives are aligned with IT strategy
Addressing client business requirements using industry best practices
Implementing consulting processes, tools, and methodologies
Leveraging technology to drive business operations efficiencies
Other responsibilities may include:
Capturing client requirements
Participating in project scoping and solution development
Managing and executing on project tasks
Testing proposed solutions within lab environments
Adopting and learning new technologies
Providing onsite and remote support
Troubleshooting business application issues
Utilizing a structured project delivery methodology
Mapping client business requirements to D365 capabilities
Designing solutions using D365 functions and features to meet business objectives
Designing, documenting, and building customizations to D365 to meet business needs
Working and interacting with clients in the configuration of their D365 system
Training clients on their new D365 system
Building successful customer relationships
Basic Qualifications:
B.A. or B.S. in: Business Admin/Management, Entrepreneurship, Global Business, Economics, Accounting, Finance, Industrial Engineering, Computer Science, Information Systems, Operations & Supply Chain, or other related degrees
Minimum overall GPA: 3.0 for undergraduate students and 3.2 for graduate students, on a 4.0 scale
Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
Strong work and/or internship experience
Strong business judgment and common sense
An analytical approach to problem solving
Initiative, creativity, and a passion to deliver results that make a difference
A well-rounded individual with varied interests and experience
Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable), with attention to detail
Thrives while working in a fast-paced environment
Ability to multitask, prioritize, and manage time effectively
Effective when working independently and in team environments, while remote or on site
Receptive to feedback
A desire to work in the technology industry with a growing company and a diverse client base
Eagerness to contribute
Willing to engage in up to 75% travel
Preferred Qualifications:
Basic understanding of business processes and concepts in process design
Relevant, hands-on, work-related experience with ERP/CRM systems and/or in a consulting environment through an internship or other relevant experience
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $73,920 - $88,200
Auto-ApplyManaging Consultant, Services Business Development-Emerging Verticals
Operations consultant job in Seattle, WA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Managing Consultant, Services Business Development-Emerging Verticals
Overview
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.
The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within Emerging Verticals. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.
Role
Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within Emerging Verticals, which may include sport, insurance, telco, fitness, education, ISVs, and other strategic verticals.
Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities
Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles
Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority
Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs
Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation
All About You
Undergraduate degree required; MBA or relevant post graduate degree preferred
Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets
Experience in selling or developing new and emerging verticals, with a proven ability to identify opportunities, form partnerships, and drive growth
Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments
Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges
Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences
Excellent analytical skills, including financial analysis for business casing, value quantification & pricing
Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer)
Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard's security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $113,000 - $186,000 USD
Arlington, Virginia: $113,000 - $186,000 USD
Atlanta, Georgia: $98,000 - $162,000 USD
Boston, Massachusetts: $113,000 - $186,000 USD
Chicago, Illinois: $98,000 - $162,000 USD
San Francisco, California: $118,000 - $194,000 USD
Seattle, Washington: $113,000 - $186,000 USD
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