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Regional Grid Interconnection Manager
Nexamp Inc. 3.5
Operations manager job in Boston, MA
A leading renewable energy company is seeking a Grid Integration Manager to lead a team focused on innovative energy solutions. This role requires strong project management skills and the ability to drive integration of renewable energy projects. Candidates should have at least 5 years of experience in engineering or project management and a passion for sustainable energy practices. The position is hybrid and based primarily out of Boston, MA.
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$150k-257k yearly est. 3d ago
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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Operations manager job in Boston, MA
We Are:
The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:
A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
* Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
* Develop and oversee functional designs and manage hand-offs with technical development teams.
* Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
* Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
* Act as the primary SAP Supply Chain capability contact and support project governance.
* Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
* Contribute to business development, proposal submissions, and client presentations.
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's What You Need:
* Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
* Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
* You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
* You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
* You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
* You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
* You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Locations
$141.1k-311.2k yearly 2d ago
VP, Total Rewards, People Operations & Analytics
Dyne Tx
Operations manager job in Waltham, MA
Our commitment to people with neuromuscular diseases
is our greatest strength
VP, Total Rewards, People Operations & Analytics
Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more ************************* and follow us on X, LinkedIn and Facebook.
Role Summary
The Vice President of Total Rewards, People Operations & Analytics is Dyne's enterprise owner for Compensation, Benefits, HR Compliance, HR Operations, HRIS and People Analytics. As a key member of the HR Leadership Team, this leader will develop comprehensive total rewards and recognition programs, operations and analytics strategies that align to Dyne's people philosophy and culture, build scalable programs and infrastructure, and serve as a key advisor to the CHRO and Compensation Committee to ensure Dyne's rewards and people systems are competitive, equitable, compliant, and insight-driven.
This is a strategic and hands‑on leadership role that will ensure Dyne is a top employer by offering competitive compensation, meaningful benefits, and seamless people operations that enhance the employee experience.
This role is based in Waltham, MA without the possibility of being remote.
Key ResponsibilitiesCompensation (executive & broad‑based)
Own Dyne's global compensation philosophy and frameworks (market positioning, pay mix, salary structures, job architecture, geographic differentials)
Lead annual compensation planning (merit, promotions, adjustments), short‑ and long‑term incentive design, sales/field comp as applicable, and equity strategy (grant guidelines, refresh cadence, burn rate/share pool stewardship)
Partner with the CHRO to prepare materials for and present to the Board Compensation Committee; provide external benchmarking, pay‑for‑performance insights, and risk/compliance guidance
Maintain competitive market intelligence (surveys, biotech equity practices), and advise on underwater equity, refresh approaches, and executive offers/retention mechanisms
Own strategy and administration of health & welfare plans, retirement, time‑off/leave programs, and wellbeing offerings that reflect our patient‑centric culture and growth stage
Lead annual plan design/renewals, vendor management, fiduciary compliance, communications, and required testing/reporting
Ensure benefits and wellness programs align to biotech peer standards for attraction/retention
People Operations (HR Ops)
Lead Dyne's People Operations function with a particular focus on ADP Workforce Now (WFN) as our core HRIS/payroll/benefits platform: oversee system configuration, integrations, access control, data flows, maintenance, and upgrades
Ensure ADP WFN and integrated modules (HR, payroll, benefits, talent, time & attendance) support process scalability and data integrity
Stand up or refine processes across the employee lifecycle (hire‑to‑retire), including onboarding/offboarding, employee records, policy execution, compliance, and multi‑state/global payroll in partnership with Legal/Finance
Own vendor ecosystem (benefits administration, brokers, payroll, HR tech); negotiate SLAs and performance
Deliver operational excellence that improves employee experience while ensuring accuracy, audit readiness, and regulatory compliance
Drive continuous innovation and intelligent automation across all HR systems and processes to enhance scalability, efficiency, and data accuracy as Dyne grows
People Analytics & Workforce Insights
Build Dyne's people analytics strategy and operating model with data pulled from ADP WFN and integrated sources-standardize definitions, data pipelines, secure governance, and self‑serve dashboards
Provide recurring, decision‑grade insights: headcount planning, hiring funnel analytics, DEI metrics, rewards effectiveness, engagement/retention risk, organization health, and productivity
Partner with Finance on workforce planning, scenario modeling, and budget alignment
Leadership & Governance
Lead and scale the team across Total Rewards, People Ops (especially the ADP domain), and Analytics; establish clear operating rhythms and SLAs
Serve as thought partner to CHRO/CFO and a credible voice with the Compensation Committee
Ensure policies and practices are compliant, equitable, and consistent with Dyne's values and patient‑first mission
Education and Skills Requirements
Bachelor's required; MBA/MS HR/Analytics preferred
CEP, CCP, CBP, SHRM‑SCP/CEBS helpful for depth in comp/benefits and governance
15+ years in HR with deep leadership in Total Rewards, specifically global compensation and benefits. Biotech/pharma experience is highly preferred
Expert knowledge of executive and broad‑based compensation (market pricing, incentive/Equity design, job architecture) and benefits strategy/administration
Experience preparing and presenting to Compensation Committees; strong grasp of governance, disclosure, and regulatory considerations
Experience with benefits administration, program design, vendor management, and employee communication related to health, welfare, and retirement plans
Working familiarity with ADP Workforce Now (or a similar HRIS/Payroll system) is preferred, with the ability to oversee system functionality, vendor partnerships, and process efficiency
People analytics fluency: metrics design, dashboarding, data governance, and storytelling to influence senior leaders
#LI-Onsite
The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.
This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned. All Employees are expected to adhere to all company policies and act as a role model for company values.
Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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$131k-215k yearly est. 4d ago
Regional Manager, Signature, Aviation
Libertycsllc
Operations manager job in Boston, MA
About Liberty:
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. For more information, visit our website ******************************
Overview:
The Regional Manager is responsible for leading, mentoring and collaborating with Project Managers to oversee and supervise the overall performance of his/her projects. The Division Manager serves as a valuable resource for the operations staff in areas of project team performance, client relations, contract negotiations and compliance, trade partner management, schedule and budget management, compliance with company safety and quality standard operating procedures, and work acquisition strategies.
This individual must be an exceptionally strong leader, communicator and advocate for team collaboration and innovation, and must have the ability to lead, manage, cultivate and mentor team members to promote their professional growth. This individual must also be an experienced construction management professional and leader, since the employee may be assigned as the senior constructional professional on multiple building construction projects.
Responsibilities
Overall Focus:
Work with Operations leadership team to set the business direction and strategy for the General Conditions Division in the Northeast Region
Oversee execution of the region's goals as outlined in the group's business plan; develop portions of business plan for roll up into consolidated division business plan
Develop divisional expertise, serve as regional market expert; share market knowledge with leadership and division
Ensure corporate vision and strategies are communicated to Project Managers by their teams
Work Acquisition and Client Management:
Lead work acquisition team in pursuits
Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients
Direct the strategy and content of group proposals and/or presentations
Recommend operational improvements to the COO
Ensure client satisfaction through formal informal (client interaction, community events, etc.) channels
Assist in strategic subcontractor, vendor management
Actively participate in industry events and associations
Sector P&L Management:
Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives
Review and Sign-off on all monthly billing submitted to client, to ensure accuracy and proper organization
Ensure appropriate financial projections for each project and implement strategies to achieve goals
NOI forecasting and maintenance projections
Revenue and income commitments
General Conditions G&A planning and management
Risk management
Cash flow
Contracts to prescribed limits
Coordination of legal matters
Development of People:
Seek out and recruit key staff
Evaluate team performance and provide direction
Build future leaders through mentoring
Support training and curriculum development and planning
Create sector organizational structure and staffing
Career pathing
Development
Retention
Preconstruction:
Oversee preconstruction efforts on all General Conditions projects in the SE Region
Develop and submit billable rate sheets for any new projects
Develop and submit Labor Budgets for any new projects
Construction Operations:
Ensure division's projects are set up for success, consistent with the forecast, P&L, and individual project budgets as outlined in the group's business plan
Ensure all construction activities are consistent with Liberty's Standard Operating Procedures
Conduct weekly meetings with Project Managers and entire team to review division's performance in its entirety
Review schedule updates and participate in monthly meetings with COO
Review monthly KPIs, evaluate trends and drive improvement
Ensure performance corrections are implemented to achieve client satisfaction
Ensure that Employee labor classes, wages, benefits, and billable rates are consistent with company guidelines
Ensure that all employee labor classes, benefits, and billable rates are accurate and that any changes are communicated to the accounting team
Oversee the operations and profitability of the Southeast General Conditions Warehouse, for both materials and rentals
Qualifications
Bachelor's Degree
5-10 years of Commercial business development and operations experience in the construction industry ideally within assigned region
A deep understanding of the business of the clients within the Southeast Region
Demonstrated leadership skills, highly positive outlook, flexible, team building experience
Must possess Liberty's Core Values: Passion, Integrity, Hard Work and Professionalism
Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail
Outstanding team player with excellent interpersonal skills
Ability to work in a fast paced environment
Working Conditions
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
EEO Statement
Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Liberty.
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$99k-171k yearly est. 4d ago
Vice President of Operations-Luxury Short Term Rentals
Talently
Operations manager job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
$131k-215k yearly est. 3d ago
Performance Manager
Pike Telecom
Operations manager job in Mansfield, MA
Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.
The compensation range for this position is between $100,000 to $115,000.
Senior Performance Support Manager
As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation.
What You'll Do:
Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions.
Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities.
Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability.
Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams.
Process Optimization: Standardize tools and practices to drive operational excellence.
Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes.
What You Bring:
Bachelor's in Business, Finance, Engineering (MBA preferred)
5-7 years in project management, financial analysis, or operations
Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus
Proven ability to lead initiatives and communicate with executives
Analytical mindset with a knack for simplifying complexity
Key Competencies:
Strategic thinking & problem-solving
Cross-functional collaboration
Financial & operational fluency
Project ownership & influence
Clear, confident communication
$100k-115k yearly 4d ago
Director of Operations
Rirrc
Operations manager job in Johnston, RI
TITLE: Director of Operations
EMPLOYER: RIRRC
DEPARTMENT: Operations
REPORTS TO: Executive Director
The Director of Operations is responsible for planning, developing, administering, and leading all operational functions of the Rhode Island Resource Recovery Corporation, including the Materials Recycling Facility (MRF), Central Landfill, and Maintenance Garage, ensuring operations are effective, efficient, and fully compliant with all applicable laws, regulations, permits, standards, and safety requirements.
This role is a key driver in strengthening field leadership capability, standardizing operational best practices, and ensuring consistent, high-quality service and project delivery across all operational business units. The Director of Operations bridges day-to-day operational execution with long-term business planning, maintaining accountability for performance, budgeting, and strategic outcomes.
The Director of Operations works closely with the Chief Financial Officer to support the development, administration, and ongoing management of the Corporation's operating and capital budgets, ensuring fiscal discipline and alignment with organizational priorities.
The Director of Operations leads the development and execution of the annual operating plan, drives process-excellence and continuous improvement initiatives, and oversees performance reporting, including analytics and key operational metrics. The role also leads and coordinates cross-functional strategic initiatives and enterprise-wide priorities, ensuring clear objectives, accountability, and measurable progress.
DUTIES AND RESPONSIBILITIES:
Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
Develop the strategic direction and goals, ensuring a clear alignment with Company objectives
Lead key strategic priorities, including the Annual Operating Plan.
Partner with Finance to support forecasting and monitoring, to ensure meeting yearly budget target.
In collaboration with Finance, design and implement processes and systems to enhance forecasting accuracy, with emphasis around capital projects.
Ensure project deliverables are well characterized with associated timing, resources, quality parameters, and interdependencies across lines.
Partner closely with OperationsManagers and leads to ensure consistency and continuous learning across functions.
Lead external benchmarking to evaluate performance relative to peer recycling facilities and landfill operations and recommend improvements.
Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity.
Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.
Lead cross-functional due diligence teams and manage relationships internally and externally.
Develop detailed cross-functional monthly operating reports to be shared with internal and external stakeholders.
Prepare agendas and materials for quarterly Board of Directors meetings that optimize and focus time on the highest priority areas and tracks actions and progress.
Manage hiring, training, coaching, and performance reviews for staff.
Ensure compliance with safety and environmental policies.
OBJECTIVES OF THIS ROLE:
Collaborate with senior leadership on the long-term operational plans.
Analyze current operational processes and performance, recommend solutions for improvement where necessary.
SUPERVISORY RESPONSIBILITIES:
Directly and indirectly responsible for multiple salaried and hourly personnel.
REQUIRED SKILLS AND QUALIFICATIONS:
Bachelor's degree (or equivalent) in business administration or related field.
Five (5) or more years of senior leadership experience in a related field, including solid waste, recycling, engineering, construction, or consulting.
Masterful organizational, communication, and leadership skills, backed by previous professional success.
Demonstrated experience leading complex projects and/or providing consulting services in an operational or constructional environment.
Superior knowledge of multiple operational functions and principles, including finance, construction, and employee management.
Proven ability to plan and manageoperational processes for maximum efficiency and productivity.
Experience in developing budgets and business plans.
Strong working knowledge of industry regulations and legal guidelines.
PREFERRED SKILLS AND QUALIFICATIONS:
Strong interpersonal skills and ability to operate seamlessly within a diverse, complex organization.
Proven ability to develop and implement strategies and operate models in a dynamic, fast-paced environment.
Experience with various leadership assessments, such as Personality-Based Leadership Assessments (DiSC), Competency-Based Leadership Assessments, Leadership Potential & Readiness Assessments (Nine-Box Talent Matrix).
Strong analytical and problem-solving skills with the ability to synthesize complex information and drive actionable outcomes.
Ability to make effective decisions in ambiguous situations with limited information.
Exceptional prioritization skills, urgency, and flexibility.
Demonstrated experience developing and presenting materials for senior leadership or Boards of Directors.
Strong project management skills with the ability to manage multiple priorities under tight timelines.
High energy, sense of urgency, creativity, and decisiveness; ability to perform well under pressure.
Ability to motivate others to maintain a high and consistent level of excellence in strategy development, project management, and outcomes.
SALARY RANGE:
$150,000.00 - $175,000.00
The range provided is based on what we believe is a reasonable estimate for the salary pay range for this job at the time of posting. Actual base salary pay will be based on several factors, including but not limited to experience, skills, relevant education/qualifications, external market, internal equity, and other job-related factors permitted by law.
TOTAL REWARDS:
Rhode Island Resource Recovery Corporation's total rewards package also provides employees with a comprehensive and competitive benefits suite to support a variety of employee needs. These benefits include comprehensive health, life and disability insurance, 401(a) plan, employer-matched 457(b) plan, health savings account, flexible time-off and paid holidays, tuition reimbursement, and more.
The above is intended to describe the general content of and requirements for the performance of this job.
It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
$150k-175k yearly 3d ago
Robotics Test Operations Manager - Warehouse Automation
Pickle Robot Company
Operations manager job in Boston, MA
A robotics company in Boston is seeking an Engineering Test Services Manager to lead a team responsible for testing operations in warehouse automation. The role includes supervising a team, ensuring compliance with safety standards, and maintaining testing efficiency. The ideal candidate should have over 5 years of warehouse operations experience, strong leadership skills, and a background in robotics. Benefits include health insurance, unlimited vacation, and a 401K contribution.
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$36k-43k yearly est. 5d ago
District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Operations manager job in Boston, MA
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
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$100k yearly 4d ago
Operations Manager
RCM Technologies, Inc. 4.2
Operations manager job in Norwood, MA
Permanent Placement
Title: OperationsManager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an OperationsManager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 1d ago
SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
Operations manager job in Boston, MA
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 4d ago
Director of EHS & Transportation Operations [NL-14641]
Shirley Parsons
Operations manager job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America.
The Role:
Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks.
Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations.
Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations.
Manage and coach EHS&T field staff to promote development and continuous improvement.
The Candidate:
Bachelor's degree in Safety Management or Occupational Health and Safety preferred.
Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards.
10+ years of safety experience and 5+ years in a managerial role.
CSP or CIH would be highly desirable for this position.
Ability to travel as required throughout multiple project locations across the United States.
$79k-132k yearly est. 2d ago
Business Manager, Investment Team
Partners Capital 4.4
Operations manager job in Boston, MA
Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas.
Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued.
Position Description
Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program.
Key Responsibilities include, but not limited to:
Strategic Organizational Design:
Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model.
Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives.
Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration.
Analyze talent, performance, and cost data to inform org design decisions and scenario planning.
Internal Staffing Needs and Management - Client and team staffing responsibilities:
Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression.
Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience.
Actively monitor team member workload, skill development, and burnout levels.
Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate.
Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning.
External Hiring Needs - Team staffing responsibilities:
Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs.
Team performance optimization and development:
Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams.
Create stretch assignments and project-based learning experiences aligned to business priorities.
Ensure right mentor pairs are established, set expectations, and monitor effectiveness.
Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc.
Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed.
Additional responsibilities include:
Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team.
Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels.
Qualifications / Attributes
Required:
Bachelor's degree required with 7-10 years of experience in financial services.
Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations.
Ability to translate business strategy into capability and talent needs.
Strong stakeholder management and consensus-building skills.
Experience managing talent in results-driven, high-accountability environments.
Ability to calibrate performance across teams via incentives and metrics.
Navigate compensation, promotion, and recognition in pay-for-performance cultures.
Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments.
Benefits and Compensation
Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc.
Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis.
The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program.
Contact Details
Please send your CV to *************************************** with the subject: Business Manager
.
Further information about Partners Capital is available on our website *********************
For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
$160k-250k yearly 4d ago
Medical Writing Operations Manager
Advantage Technical
Operations manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 5d ago
Station Manager
Global Elite Group 4.3
Operations manager job in Boston, MA
Station Manager - Aviation Security (Boston Logan International Airport)
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.
Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Compensation & Benefits:
Salary range $70,000-$72,500 plus discretionary year-end bonus
Medical, Dental, Vision Benefits (plus AFLAC options)
Paid Time Off (PTO)
Employee engagement, professional development, and opportunities for advancement
Work environment that balances challenge with support, helping you identify strengths and grow your career
Opportunities for community service and civic engagement
Position Overview:
The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture.
This position is ideal for an experienced Security Manager or OperationsManager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment.
The successful candidate will be:
Security-minded, with strong analytical and problem-solving skills.
Skilled in operationsmanagement, staffing, and scheduling.
Effective in communicating with employees, clients, and law enforcement or government agencies.
Experienced in applying security management protocols to ensure compliance and safety.
Responsibilities:
Oversee daily airport operations, including staffing and post coverage.
Take proactive steps to ensure a safe and secure environment for employees and contractors.
Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors.
Document staff performance, attendance, and apply corrective measures per HR policies.
Review operational reports, time and attendance, and ensure payroll accuracy.
Implement cost-effective practices across the station while maintaining high-quality service.
Ensure compliance with all reporting procedures and effectively communicate updates to staff.
Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed.
Safeguard company assets, including equipment and vehicles.
Deliver exceptional customer service to clients, maintaining positive professional relationships.
Qualifications:
Previous management experience required (aviation, airport, security, or operations strongly preferred).
High School Diploma or equivalent required
Must be at least 21 years old.
Valid driver's license with clean driving record.
Legal authorization to work in the United States.
Ability to pass all required initial and recurrent training classes and exams.
Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check).
Why Join Us?
At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
$70k-72.5k yearly 1d ago
Assistant Operating Director
Cornerstone Caregiving
Operations manager job in Norwood, MA
(Norwood, MA Office Location) | Full-Time | Leadership Role | $65,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$65,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
$65k yearly 4d ago
General Manager - Store Operations
New City Microcreamery
Operations manager job in Arlington, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$60k yearly 1d ago
Assistant Operations Manager
The Record Co 4.4
Operations manager job in Boston, MA
The Record Co. - Boston, MA
The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester.
Position Overview
The Assistant OperationsManager supports the OperationsManager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently.
Core Responsibilities
Operations & Facility Management
Run daily operations across both facilities and handle whatever comes up
Keep facilities clean, organized, and professional-looking with regular walkthroughs
Supervise the front desk, lobby, and floor activity
Handle opening/closing procedures, security, and stockroom organization
Execute cash handling and closing procedures
Support TRC Academy and other programs
Financial Support & Reporting
Assist with the monthly operational close process, including cash reconciliation and expense tracking
Create weekly utilization reports by room type for the OperationsManager (right now studios are at 70-80% but production suites are only at 30%)
Track operational expenses and flag budget concerns
Maintain financial documentation for grants and reporting
Compile data and prepare reports to help the OperationsManager make decisions
Staff Management & Scheduling
Supervise Studio Support staff and ensure smooth shift coverage
Create and manage staff schedules, approve PTO and sick time requests
Handle timekeeping and coordinate payroll submissions
Conduct performance reviews and address underperformance directly with clear plans
Run onboarding and training, enforce our operational standards
Keep communication clear with regular meetings and check-ins
Customer Experience & Revenue Support
Make sure customers have great experiences, fix problems when they escalate, keep people coming back
Handle reservations, check-ins, check-outs, payments
Work with the OperationsManager and Communications Manager on campaigns to fill slow periods
Support booking drives and retention efforts
Help test new revenue ideas
Inventory Management & Asset Protection
Run regular inventory audits of equipment and supplies
Keep our asset tracking system up to date so we know where everything is
Implement security protocols to protect our gear
Investigate and document when equipment gets damaged or goes missing
Systems & Documentation
Maintain HubSpot CRM, Planyo, Visit, and our financial tools
Write and update SOPs
Make sure staff know how to use everything and stay compliant
Minimum Qualifications
2-3 years in operational roles focused on smooth operations and staffing
Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work
You've created reports and tracked metrics before
You've supervised at least 5 staff and handled underperformance directly, not just delegated it
You can manage schedules, PTO, and coordinate payroll
Comfortable with data - you can pull numbers together and spot what matters
Experience with CRM or operational systems
Clear communicator and solid documentation skills
Working Environment
Full-time exempt: 5 days/week, around 40-45 hours
Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight
Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations
Reports to OperationsManager
Compensation & Benefits
Annual Salary: $55,000 - $65,000 based on experience
Health and dental insurance
12 days PTO first year
Professional development opportunities
Access to TRC facilities for personal projects when available
To Apply
Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them.
The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
$55k-65k yearly 5d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Operations manager job in Boston, MA
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 2d ago
Associate Manager
New City Microcreamery
Operations manager job in Cambridge, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
How much does an operations manager earn in Providence, RI?
The average operations manager in Providence, RI earns between $62,000 and $149,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Providence, RI
$96,000
What are the biggest employers of Operations Managers in Providence, RI?
The biggest employers of Operations Managers in Providence, RI are: