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The differences between operations specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations specialist has an average salary of $54,752, which is higher than the $40,043 average annual salary of a client service specialist.
The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Operations Specialist | Client Service Specialist | |
| Yearly salary | $54,752 | $40,043 |
| Hourly rate | $26.32 | $19.25 |
| Growth rate | 10% | -4% |
| Number of jobs | 109,181 | 225,591 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 61% |
| Average age | 44 | 40 |
| Years of experience | - | 12 |
An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Operations specialists and client service specialists have different pay scales, as shown below.
| Operations Specialist | Client Service Specialist | |
| Average salary | $54,752 | $40,043 |
| Salary range | Between $35,000 And $85,000 | Between $26,000 And $61,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Rhode Island | New York |
| Best paying company | Coatue Management | Moody's |
| Best paying industry | Government | Finance |
There are a few differences between an operations specialist and a client service specialist in terms of educational background:
| Operations Specialist | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | - |
Here are the differences between operations specialists' and client service specialists' demographics:
| Operations Specialist | Client Service Specialist | |
| Average age | 44 | 40 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |