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Operations specialist vs client service specialist

The differences between operations specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations specialist has an average salary of $54,752, which is higher than the $40,043 average annual salary of a client service specialist.

The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Operations specialist vs client service specialist overview

Operations SpecialistClient Service Specialist
Yearly salary$54,752$40,043
Hourly rate$26.32$19.25
Growth rate10%-4%
Number of jobs109,181225,591
Job satisfaction4-
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 61%
Average age4440
Years of experience-12

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Operations specialist vs client service specialist salary

Operations specialists and client service specialists have different pay scales, as shown below.

Operations SpecialistClient Service Specialist
Average salary$54,752$40,043
Salary rangeBetween $35,000 And $85,000Between $26,000 And $61,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateRhode IslandNew York
Best paying companyCoatue ManagementMoody's
Best paying industryGovernmentFinance

Differences between operations specialist and client service specialist education

There are a few differences between an operations specialist and a client service specialist in terms of educational background:

Operations SpecialistClient Service Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Operations specialist vs client service specialist demographics

Here are the differences between operations specialists' and client service specialists' demographics:

Operations SpecialistClient Service Specialist
Average age4440
Gender ratioMale, 50.6% Female, 49.4%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between operations specialist and client service specialist duties and responsibilities

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
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Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
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Operations specialist vs client service specialist skills

Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

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