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The differences between operations specialists and control specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a control specialist has an average salary of $76,648, which is higher than the $54,752 average annual salary of an operations specialist.
The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for a control specialist are customer service, telecommunication, and pest control.
| Operations Specialist | Control Specialist | |
| Yearly salary | $54,752 | $76,648 |
| Hourly rate | $26.32 | $36.85 |
| Growth rate | 10% | 11% |
| Number of jobs | 109,181 | 63,324 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 50% |
| Average age | 44 | 24 |
| Years of experience | - | - |
An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.
A control specialist is responsible for analyzing the organization's operational processes and management control plans by evaluating company documents, system data, and project reports, ensuring that the procedures comply with state policies and law regulations. Control specialists conduct quality checks and review project management guidelines to develop strategies on maximizing efficiency and minimizing financial loss. They also reiterate risk management protocols and identify business opportunities that would profit the business, at the same time achieving the clients' highest satisfaction.
Operations specialists and control specialists have different pay scales, as shown below.
| Operations Specialist | Control Specialist | |
| Average salary | $54,752 | $76,648 |
| Salary range | Between $35,000 And $85,000 | Between $50,000 And $117,000 |
| Highest paying City | Washington, DC | Albany, NY |
| Highest paying state | Rhode Island | New York |
| Best paying company | Coatue Management | BP America Inc |
| Best paying industry | Government | Energy |
There are a few differences between an operations specialist and a control specialist in terms of educational background:
| Operations Specialist | Control Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations specialists' and control specialists' demographics:
| Operations Specialist | Control Specialist | |
| Average age | 44 | 24 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 63.8% Female, 36.2% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 14.8% Unknown, 6.3% Hispanic or Latino, 19.9% Asian, 6.7% White, 51.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 4% |