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Operations specialist vs operations clerk

The differences between operations specialists and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations specialist has an average salary of $54,752, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for an operations specialist include customer service, logistics and basic math. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Operations specialist vs operations clerk overview

Operations SpecialistOperations Clerk
Yearly salary$54,752$33,746
Hourly rate$26.32$16.22
Growth rate10%-5%
Number of jobs109,181158,449
Job satisfaction4-
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 38%
Average age4447
Years of experience-2

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Operations specialist vs operations clerk salary

Operations specialists and operations clerks have different pay scales, as shown below.

Operations SpecialistOperations Clerk
Average salary$54,752$33,746
Salary rangeBetween $35,000 And $85,000Between $27,000 And $41,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateRhode IslandMassachusetts
Best paying companyCoatue ManagementNcar - The National Center For Atmospheric Research
Best paying industryGovernmentManufacturing

Differences between operations specialist and operations clerk education

There are a few differences between an operations specialist and an operations clerk in terms of educational background:

Operations SpecialistOperations Clerk
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Operations specialist vs operations clerk demographics

Here are the differences between operations specialists' and operations clerks' demographics:

Operations SpecialistOperations Clerk
Average age4447
Gender ratioMale, 50.6% Female, 49.4%Male, 31.7% Female, 68.3%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage11%6%

Differences between operations specialist and operations clerk duties and responsibilities

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
    • Show more

Operations clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Input global notes in CRT.
  • Retrieve documents to be send to the IRS.
  • Encode checks with 10 key hardware TRP or NCR machines.
  • Register patients in the HMS system.
  • Research case law using Internet and Westlaw software.
    • Show more

Operations specialist vs operations clerk skills

Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%
Common operations clerk skills
  • Customer Service, 25%
  • Data Entry Functions, 8%
  • Computer System, 7%
  • Payroll, 6%
  • Office Equipment, 4%
  • Provide Clerical Support, 4%

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Updated January 8, 2025

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