Order entry clerk vs receptionist/billing clerk

The differences between order entry clerks and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry clerk and a receptionist/billing clerk. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.

The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Order entry clerk vs receptionist/billing clerk overview

	Order Entry Clerk	Receptionist/Billing Clerk
Yearly salary	$34,147	$31,932
Hourly rate	$16.42	$15.35
Growth rate	-	-
Number of jobs	101,541	129,530
Job satisfaction	-	-
Most common degree	Associate Degree, 30%	High School Diploma, 31%
Average age	43	42
Years of experience	2	2

What does an order entry clerk do?

An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

Order entry clerk vs receptionist/billing clerk salary

Order entry clerks and receptionist/billing clerks have different pay scales, as shown below.

	Order Entry Clerk	Receptionist/Billing Clerk
Average salary	$34,147	$31,932
Salary range	Between $28,000 And $41,000	Between $26,000 And $39,000
Highest paying City	Las Vegas, NV	Santa Maria, CA
Highest paying state	Connecticut	Alaska
Best paying company	Dexter	Leggett & Platt
Best paying industry	Automotive	Technology

Differences between order entry clerk and receptionist/billing clerk education

There are a few differences between an order entry clerk and a receptionist/billing clerk in terms of educational background:

	Order Entry Clerk	Receptionist/Billing Clerk
Most common degree	Associate Degree, 30%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Order entry clerk vs receptionist/billing clerk demographics

Here are the differences between order entry clerks' and receptionist/billing clerks' demographics:

	Order Entry Clerk	Receptionist/Billing Clerk
Average age	43	42
Gender ratio	Male, 15.7% Female, 84.3%	Male, 7.2% Female, 92.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order entry clerk and receptionist/billing clerk duties and responsibilities

Order entry clerk example responsibilities.

Assist customers with book purchases; POS cashier.
Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
Process EDI purchase ordering-credit-debit adjustments.
Assist department director in weekly payroll approval.

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Order entry clerk vs receptionist/billing clerk skills

Common order entry clerk skills

Customer Service, 23%
Purchase Orders, 10%
Data Entry Errors, 10%
Computer System, 9%
Customer Orders, 9%
EDI, 3%

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

Order Entry Clerk vs. similar jobs

Order Entry Clerk related careers

Order Entry Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Order Entry Clerk
Order Entry Clerk vs Receptionist/Billing Clerk

Updated January 8, 2025

Browse office and administrative jobs