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Order takers supervisor vs customer care supervisor

The differences between order takers supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an order takers supervisor and a customer care supervisor. Additionally, a customer care supervisor has an average salary of $42,702, which is higher than the $36,672 average annual salary of an order takers supervisor.

The top three skills for an order takers supervisor include identify solutions, customer service and . The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Order takers supervisor vs customer care supervisor overview

Order Takers SupervisorCustomer Care Supervisor
Yearly salary$36,672$42,702
Hourly rate$17.63$20.53
Growth rate--4%
Number of jobs33,451227,154
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 55%
Average age4747
Years of experience66

Order takers supervisor vs customer care supervisor salary

Order takers supervisors and customer care supervisors have different pay scales, as shown below.

Order Takers SupervisorCustomer Care Supervisor
Average salary$36,672$42,702
Salary rangeBetween $24,000 And $55,000Between $30,000 And $59,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between order takers supervisor and customer care supervisor education

There are a few differences between an order takers supervisor and a customer care supervisor in terms of educational background:

Order Takers SupervisorCustomer Care Supervisor
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegePennsylvania State UniversityCalifornia State University - Bakersfield

Order takers supervisor vs customer care supervisor demographics

Here are the differences between order takers supervisors' and customer care supervisors' demographics:

Order Takers SupervisorCustomer Care Supervisor
Average age4747
Gender ratioMale, 36.0% Female, 64.0%Male, 44.1% Female, 55.9%
Race ratioBlack or African American, 8.1% Unknown, 4.6% Hispanic or Latino, 12.9% Asian, 4.5% White, 69.3% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between order takers supervisor and customer care supervisor duties and responsibilities

Order takers supervisor example responsibilities.

  • Operate cash register and process customer orders/prepare food/maintained cleanliness in the restaurant
  • Process DirecTV orders for new customers!

Customer care supervisor example responsibilities.

  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
  • Monitor and conduct activities in accordance to HIPPA standards.
  • Train on HIPPA to protect members privacy at all times.
  • Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
  • Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.
  • Show more

Order takers supervisor vs customer care supervisor skills

Common order takers supervisor skills
  • Identify Solutions, 77%
  • Customer Service, 23%
Common customer care supervisor skills
  • Customer Satisfaction, 6%
  • Process Improvement, 6%
  • Corrective Action, 6%
  • Customer Complaints, 5%
  • Quality Standards, 5%
  • Work Ethic, 5%

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