Order takers supervisor vs customer service supervisor

The differences between order takers supervisors and customer service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an order takers supervisor and a customer service supervisor. Additionally, a customer service supervisor has an average salary of $38,792, which is higher than the $36,672 average annual salary of an order takers supervisor.

The top three skills for an order takers supervisor include identify solutions, customer service and . The most important skills for a customer service supervisor are strong customer service, customer care, and customer support.

Order takers supervisor vs customer service supervisor overview

	Order Takers Supervisor	Customer Service Supervisor
Yearly salary	$36,672	$38,792
Hourly rate	$17.63	$18.65
Growth rate	-	-4%
Number of jobs	33,451	233,004
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

Order takers supervisor vs customer service supervisor salary

Order takers supervisors and customer service supervisors have different pay scales, as shown below.

	Order Takers Supervisor	Customer Service Supervisor
Average salary	$36,672	$38,792
Salary range	Between $24,000 And $55,000	Between $27,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Maryland
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Finance

Differences between order takers supervisor and customer service supervisor education

There are a few differences between an order takers supervisor and a customer service supervisor in terms of educational background:

	Order Takers Supervisor	Customer Service Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Pennsylvania State University	California State University - Bakersfield

Order takers supervisor vs customer service supervisor demographics

Here are the differences between order takers supervisors' and customer service supervisors' demographics:

	Order Takers Supervisor	Customer Service Supervisor
Average age	47	47
Gender ratio	Male, 36.0% Female, 64.0%	Male, 34.9% Female, 65.1%
Race ratio	Black or African American, 8.1% Unknown, 4.6% Hispanic or Latino, 12.9% Asian, 4.5% White, 69.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between order takers supervisor and customer service supervisor duties and responsibilities

Order takers supervisor example responsibilities.

Operate cash register and process customer orders/prepare food/maintained cleanliness in the restaurant
Process DirecTV orders for new customers!

Customer service supervisor example responsibilities.

Manage customer relationships and acting Salesforce administrator.
Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
Give estimates on installation of windows and doors.

Order takers supervisor vs customer service supervisor skills

Common order takers supervisor skills

Identify Solutions, 77%
Customer Service, 23%

Common customer service supervisor skills

Strong Customer Service, 16%
Customer Care, 15%
Customer Support, 10%
Payroll, 4%
Customer Complaints, 4%
Front End, 4%

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Order Takers Supervisor
Order Takers Supervisor vs Customer Service Supervisor

Updated January 8, 2025

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