Patient account coordinator vs insurance coordinator

The differences between patient account coordinators and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a patient account coordinator, becoming an insurance coordinator takes usually requires 2-4 years. Additionally, a patient account coordinator has an average salary of $35,695, which is higher than the $32,788 average annual salary of an insurance coordinator.

The top three skills for a patient account coordinator include patients, patient accounts and credit balances. The most important skills for an insurance coordinator are patients, customer service, and insurance verification.

Patient account coordinator vs insurance coordinator overview

	Patient Account Coordinator	Insurance Coordinator
Yearly salary	$35,695	$32,788
Hourly rate	$17.16	$15.76
Growth rate	-8%	-3%
Number of jobs	148,258	108,509
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 36%
Average age	46	44
Years of experience	12	4

What does a patient account coordinator do?

A patient account coordinator ensures that the medical records of a patient are consolidated and updated with necessary and accurate information for ease of access by medical staff and other departments within a medical facility. You will capture and record patient information for easy access, handle patient billing and related inquiries, and help patients fill out the required paperwork. Patient account coordinators schedule and follow up patient appointments, set up and manage patient accounts and information therein, and coordinate and follow up on insurance benefits.

What does an insurance coordinator do?

An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments. An insurance coordinator must have excellent communication and analytical skills to assess reports, resolve claims discrepancies, and escalate high-level complaints to the officers for immediate action.

Patient account coordinator vs insurance coordinator salary

Patient account coordinators and insurance coordinators have different pay scales, as shown below.

	Patient Account Coordinator	Insurance Coordinator
Average salary	$35,695	$32,788
Salary range	Between $30,000 And $41,000	Between $25,000 And $41,000
Highest paying City	-	Oakland, CA
Highest paying state	-	New Hampshire
Best paying company	-	University of California, Berkeley
Best paying industry	-	Pharmaceutical

Differences between patient account coordinator and insurance coordinator education

There are a few differences between a patient account coordinator and an insurance coordinator in terms of educational background:

	Patient Account Coordinator	Insurance Coordinator
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Patient account coordinator vs insurance coordinator demographics

Here are the differences between patient account coordinators' and insurance coordinators' demographics:

	Patient Account Coordinator	Insurance Coordinator
Average age	46	44
Gender ratio	Male, 12.0% Female, 88.0%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 12.7% Unknown, 4.2% Hispanic or Latino, 19.1% Asian, 4.0% White, 59.5% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	11%

Differences between patient account coordinator and insurance coordinator duties and responsibilities

Patient account coordinator example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Perform appropriate follow-up for missing data elements such as CPT, HCPCS, ICD-9 codes and modifiers.
Be able to work with the current CPT, ICD-9 books, CPC certification are required for this position
Provide quality customer service, maintain confidentiality, problem solving, and accuracy while complying with all HIPAA regulations.
Provide adequate documentation to insurance carriers for appeals and reconsideration of soft and technical denials.
See that records are store securely and handle in compliance with HIPAA privacy and security regulations

Insurance coordinator example responsibilities.

Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
File to record patient demographics in numerous EMR systems and paper charts if applicable.
Prepare providers and staff for ICD-10 transition.
Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.

Patient account coordinator vs insurance coordinator skills

Common patient account coordinator skills

Patients, 20%
Patient Accounts, 10%
Credit Balances, 9%
Appeals, 7%
Medical Billing, 4%
Data Entry, 3%

Common insurance coordinator skills

Patients, 26%
Customer Service, 11%
Insurance Verification, 7%
Insurance Eligibility, 4%
Medicaid, 3%
Medical Terminology, 3%

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Patient Account Coordinator
Patient Account Coordinator vs Insurance Coordinator

Updated January 8, 2025

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