Patient care specialist vs client care specialist

The differences between patient care specialists and client care specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient care specialist, becoming a client care specialist takes usually requires 6-12 months. Additionally, a patient care specialist has an average salary of $34,157, which is higher than the $29,660 average annual salary of a client care specialist.

The top three skills for a patient care specialist include patients, patient care and data entry. The most important skills for a client care specialist are client care, PET, and patients.

Patient care specialist vs client care specialist overview

	Patient Care Specialist	Client Care Specialist
Yearly salary	$34,157	$29,660
Hourly rate	$16.42	$14.26
Growth rate	-4%	-4%
Number of jobs	146,861	132,935
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	4	12

What does a patient care specialist do?

A patient service or care specialist works at different medical facilities. Primary responsibilities include checking patients in and out, scheduling follow-up appointments as well as checking patient eligibility for services or programs. Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists. Applicants for the job should have the basic computer knowledge to effectively manage data of patient's files, knowledge of medical terminologies, and possess good interpersonal and customer service skills.

What does a client care specialist do?

Client care specialists are employees who manage a company's 24/7 hotline number. Most customer care specialists have call center experience before achieving their positions. This way, they know how to personalize the way they handle different types of clients. They can also impart firsthand knowledge to new call center employees about the job. Their usual responsibilities revolve around presenting the weekly and monthly reports on the teams' performances to the management, documenting customer interactions, reviewing customer complaints and taking appropriate actions, and being updated on their product.

Patient care specialist vs client care specialist salary

Patient care specialists and client care specialists have different pay scales, as shown below.

	Patient Care Specialist	Client Care Specialist
Average salary	$34,157	$29,660
Salary range	Between $20,000 And $55,000	Between $18,000 And $46,000
Highest paying City	Boston, MA	Irvine, CA
Highest paying state	Massachusetts	Alaska
Best paying company	KPG	Bank of America
Best paying industry	Health Care	Finance

Differences between patient care specialist and client care specialist education

There are a few differences between a patient care specialist and a client care specialist in terms of educational background:

	Patient Care Specialist	Client Care Specialist
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Patient care specialist vs client care specialist demographics

Here are the differences between patient care specialists' and client care specialists' demographics:

	Patient Care Specialist	Client Care Specialist
Average age	40	40
Gender ratio	Male, 20.3% Female, 79.7%	Male, 20.3% Female, 79.7%
Race ratio	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 21.1% Asian, 6.3% White, 55.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 56.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between patient care specialist and client care specialist duties and responsibilities

Patient care specialist example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Utilize software applications to document call interactions using medical terminology and responsible for initially engaging patients by explaining the services.
Verify CPT codes along with diagnosis code for guarantee payment for surgeries.
Process daily fee tickets and correctly enter office visit ICD 9 and CPT codes into the system for billing.
Adhere to HIPPA confidentiality guidelines.
Track Medicaid eligibility of clients.

Client care specialist example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Credential new physicians, clinics and triage centers with Medicare/Medicaid and major insurance plans for territory.
Assign to cable company supporting cable products, schedule installation appointments and troubleshoot issues with customers in a call center environment
Conduct teleconferences, schedule customer reservations and maintain teleconferencing database.

Patient care specialist vs client care specialist skills

Common patient care specialist skills

Patients, 33%
Patient Care, 17%
Data Entry, 5%
Medical Terminology, 4%
CPT, 2%
CPR, 2%

Common client care specialist skills

Client Care, 14%
PET, 11%
Patients, 8%
Scheduling Appointments, 8%
Customer Service, 7%
Excellent Interpersonal, 5%

Patient Care Specialist vs. similar jobs

Patient Care Specialist related careers

Patient Care Specialist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Patient Care Specialist
Patient Care Specialist vs Client Care Specialist

Updated January 8, 2025

Browse office and administrative jobs