Patient relations coordinator vs medication coordinator

The differences between patient relations coordinators and medication coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations coordinator, becoming a medication coordinator takes usually requires 1-2 years. Additionally, a patient relations coordinator has an average salary of $45,689, which is higher than the $41,887 average annual salary of a medication coordinator.

The top three skills for a patient relations coordinator include patients, customer service and patient flow. The most important skills for a medication coordinator are patients, triage, and HIPAA.

Patient relations coordinator vs medication coordinator overview

	Patient Relations Coordinator	Medication Coordinator
Yearly salary	$45,689	$41,887
Hourly rate	$21.97	$20.14
Growth rate	-4%	-8%
Number of jobs	103,373	67,303
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 41%
Average age	40	49
Years of experience	4	2

What does a patient relations coordinator do?

Patient Relations Coordinators are responsible for liaising for patients and family members with medical staff regarding patient progress and health facility procedures. Their duties include greeting patients and visitors, checking patient charts, inspecting cause of delay, conducting professional medical referrals, and managing family and patients' roundings log. They also provide hospital directions, handle phone calls, and maintain visitor control. Patient relations coordinators work to resolve any patient and family complaints and ensure all work activities adhere to media information policies and hospital confidentiality.

What does a medication coordinator do?

A medication care coordinator communicates on the job with basic knowledge of medical terminology and human anatomy to ensure that patient medication plans are correct. Medication care coordinators establish relationships with healthcare clinic partners. They serve as liaisons between pharmacies and patients. Their skills to acquire include knowledge and experience in patient care, customer service, medical standards, and treatment plans. They should also develop strong communication skills, attention to detail, and patient relations.

Patient relations coordinator vs medication coordinator salary

Patient relations coordinators and medication coordinators have different pay scales, as shown below.

	Patient Relations Coordinator	Medication Coordinator
Average salary	$45,689	$41,887
Salary range	Between $36,000 And $56,000	Between $28,000 And $62,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Catholic Health Care System
Best paying industry	-	Pharmaceutical

Differences between patient relations coordinator and medication coordinator education

There are a few differences between a patient relations coordinator and a medication coordinator in terms of educational background:

	Patient Relations Coordinator	Medication Coordinator
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Patient relations coordinator vs medication coordinator demographics

Here are the differences between patient relations coordinators' and medication coordinators' demographics:

	Patient Relations Coordinator	Medication Coordinator
Average age	40	49
Gender ratio	Male, 11.7% Female, 88.3%	Male, 19.5% Female, 80.5%
Race ratio	Black or African American, 13.0% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 52.6% American Indian and Alaska Native, 0.7%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	9%

Differences between patient relations coordinator and medication coordinator duties and responsibilities

Patient relations coordinator example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Contribute to overall patient satisfaction by maintaining positive relationships and providing patients and visitors with the best experience possible.
Coordinate patient flow through proper scheduling procedures base on patients dental needs in conjunction with doctor and hygienist availability.
Update patients records in EMR system.
Conduct bi-monthly resident council meetings in the transitional care unit i.e., rehabilitation and hospice units.
Verify insurance benefits, and maintain various information and data bases of patient information using the HIPPA guidelines.

Medication coordinator example responsibilities.

Manage patient's accounts collecting and billing financial statements, budgets and expertise with CPT and ICD-9 coding.
Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
Complete records after patients complete all medical appointments, typing intake forms and additional entries/forms, and obtain physician signatures.
Navigate effectively through an electronic medical records (EMR) system.
Develop plan for confidentiality of client and agency information through HIPAA guidelines.
Perform Medicare and Medicaid audits on members using company medical policy and establish criteria for H.C.F.A.

Patient relations coordinator vs medication coordinator skills

Common patient relations coordinator skills

Patients, 20%
Customer Service, 12%
Patient Flow, 9%
Patient Relations, 6%
Patient Registration, 5%
Patient Charges, 5%

Common medication coordinator skills

Patients, 13%
Triage, 6%
HIPAA, 6%
Customer Service, 6%
Test Results, 5%
Vital Signs, 5%

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Office and Administrative Industry
Patient Relations Coordinator
Patient Relations Coordinator vs Medication Coordinator

Updated January 8, 2025

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