Patient relations coordinator vs registration coordinator

The differences between patient relations coordinators and registration coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations coordinator, becoming a registration coordinator takes usually requires 1-2 years. Additionally, a patient relations coordinator has an average salary of $45,689, which is higher than the $39,641 average annual salary of a registration coordinator.

The top three skills for a patient relations coordinator include patients, customer service and patient flow. The most important skills for a registration coordinator are patients, customer service, and patient registration.

Patient relations coordinator vs registration coordinator overview

	Patient Relations Coordinator	Registration Coordinator
Yearly salary	$45,689	$39,641
Hourly rate	$21.97	$19.06
Growth rate	-4%	-8%
Number of jobs	103,373	70,846
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 57%
Average age	40	49
Years of experience	4	2

What does a patient relations coordinator do?

Patient Relations Coordinators are responsible for liaising for patients and family members with medical staff regarding patient progress and health facility procedures. Their duties include greeting patients and visitors, checking patient charts, inspecting cause of delay, conducting professional medical referrals, and managing family and patients' roundings log. They also provide hospital directions, handle phone calls, and maintain visitor control. Patient relations coordinators work to resolve any patient and family complaints and ensure all work activities adhere to media information policies and hospital confidentiality.

What does a registration coordinator do?

A registration coordinator is in charge of organizing and overseeing the registration procedures in programs and projects. Their duties primarily depend on their industry or place of employment. Still, it typically includes coordinating staff, managing the budgets and schedules, setting goals and guidelines, liaising with external parties, and developing strategies to optimize operations. Furthermore, a registration coordinator must monitor the progress of all efforts, resolve issues and concerns, and enforce the company's policies and regulations.

Patient relations coordinator vs registration coordinator salary

Patient relations coordinators and registration coordinators have different pay scales, as shown below.

	Patient Relations Coordinator	Registration Coordinator
Average salary	$45,689	$39,641
Salary range	Between $36,000 And $56,000	Between $28,000 And $54,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between patient relations coordinator and registration coordinator education

There are a few differences between a patient relations coordinator and a registration coordinator in terms of educational background:

	Patient Relations Coordinator	Registration Coordinator
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Patient relations coordinator vs registration coordinator demographics

Here are the differences between patient relations coordinators' and registration coordinators' demographics:

	Patient Relations Coordinator	Registration Coordinator
Average age	40	49
Gender ratio	Male, 11.7% Female, 88.3%	Male, 18.9% Female, 81.1%
Race ratio	Black or African American, 13.0% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 52.6% American Indian and Alaska Native, 0.7%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	9%

Differences between patient relations coordinator and registration coordinator duties and responsibilities

Patient relations coordinator example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Contribute to overall patient satisfaction by maintaining positive relationships and providing patients and visitors with the best experience possible.
Coordinate patient flow through proper scheduling procedures base on patients dental needs in conjunction with doctor and hygienist availability.
Update patients records in EMR system.
Conduct bi-monthly resident council meetings in the transitional care unit i.e., rehabilitation and hospice units.
Verify insurance benefits, and maintain various information and data bases of patient information using the HIPPA guidelines.

Registration coordinator example responsibilities.

Complete follow up calls to patients about their office visits and schedule surgery dates and times.
Provide Commercial/private health plans, Medicare and Medicaid metrics and data collection.
Call each patient day before surgery or procedure and give them their Pre-Op instructions and arrival time.
Complete Medicaid application for clients without insurance.
Communicate effectively with patients, physicians, insurance companies, case management and all hospital departments.
Provide follow-ups when necessary for patients regarding their insurance coverage status as it relates to clinical visits and/or medication prescriptions.

Patient relations coordinator vs registration coordinator skills

Common patient relations coordinator skills

Patients, 20%
Customer Service, 12%
Patient Flow, 9%
Patient Relations, 6%
Patient Registration, 5%
Patient Charges, 5%

Common registration coordinator skills

Patients, 28%
Customer Service, 20%
Patient Registration, 8%
PowerPoint, 4%
Medical Terminology, 4%
Patient Demographics, 4%

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Office and Administrative Industry
Patient Relations Coordinator
Patient Relations Coordinator vs Registration Coordinator

Updated January 8, 2025

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