Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between project management supports and support leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a project management support, becoming a support lead takes usually requires 1-2 years. Additionally, a support lead has an average salary of $86,816, which is higher than the $48,423 average annual salary of a project management support.
The top three skills for a project management support include management support, project management and logistics. The most important skills for a support lead are customer service, cash management, and POS.
| Project Management Support | Support Lead | |
| Yearly salary | $48,423 | $86,816 |
| Hourly rate | $23.28 | $41.74 |
| Growth rate | 11% | 10% |
| Number of jobs | 135,641 | 98,872 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 58% |
| Average age | 44 | 42 |
| Years of experience | 4 | 2 |
Product Managers Support can expect a payout of $116K per year with an educational background that includes a bachelor's degree in management, business, or related fields, professional certification, and extensive related experience in the area of expertise. This career choice requires reporting, project information control, quality control, and product support skills to support the project manager and team in coordinating, planning, and controlling respective projects.
A support lead is typically in charge of overseeing the performance of a technical support team, ensuring efficiency and customer satisfaction. Their responsibilities revolve around assessing the performance of the workforce, resolving complex issues, identifying customer needs and sales opportunities, and training new team members. They may also perform calls and correspondence, respond to inquiries, and resolve issues promptly. Furthermore, as a support lead, it is essential to perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of transactions.
Project management supports and support leads have different pay scales, as shown below.
| Project Management Support | Support Lead | |
| Average salary | $48,423 | $86,816 |
| Salary range | Between $27,000 And $84,000 | Between $63,000 And $118,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Apple |
| Best paying industry | - | - |
There are a few differences between a project management support and a support lead in terms of educational background:
| Project Management Support | Support Lead | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Stanford University |
Here are the differences between project management supports' and support leads' demographics:
| Project Management Support | Support Lead | |
| Average age | 44 | 42 |
| Gender ratio | Male, 57.4% Female, 42.6% | Male, 52.3% Female, 47.7% |
| Race ratio | Black or African American, 8.6% Unknown, 4.5% Hispanic or Latino, 9.3% Asian, 11.3% White, 66.1% American Indian and Alaska Native, 0.2% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 14.6% White, 54.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 12% | 11% |