Registration clerk vs registration representative

The differences between registration clerks and registration representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a registration clerk, becoming a registration representative takes usually requires 2-4 years. Additionally, a registration representative has an average salary of $34,021, which is higher than the $30,061 average annual salary of a registration clerk.

The top three skills for a registration clerk include patients, medical terminology and customer service. The most important skills for a registration representative are patients, medical terminology, and patient care.

Registration clerk vs registration representative overview

	Registration Clerk	Registration Representative
Yearly salary	$30,061	$34,021
Hourly rate	$14.45	$16.36
Growth rate	-	-4%
Number of jobs	123,390	118,803
Job satisfaction	-	-
Most common degree	Associate Degree, 28%	Bachelor's Degree, 35%
Average age	42	40
Years of experience	2	4

What does a registration clerk do?

A registration clerk is responsible for performing administrative and clerical tasks for patients' admission in a health care setting. Registration clerks assist patients with filling out hospital forms, verifying their medical histories, and confirming their insurance details. They also respond to the patients' inquiries and concerns, as well as directing them to the appropriate facility for their medical needs. A registration clerk must have excellent communication and organizational skills, especially on managing appointments and ensuring that the patients receive the highest quality of health care.

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Registration clerk vs registration representative salary

Registration clerks and registration representatives have different pay scales, as shown below.

	Registration Clerk	Registration Representative
Average salary	$30,061	$34,021
Salary range	Between $22,000 And $39,000	Between $26,000 And $42,000
Highest paying City	San Francisco, CA	Boston, MA
Highest paying state	California	Massachusetts
Best paying company	Hancock Wellness	UMass Memorial Health
Best paying industry	Health Care	Health Care

Differences between registration clerk and registration representative education

There are a few differences between a registration clerk and a registration representative in terms of educational background:

	Registration Clerk	Registration Representative
Most common degree	Associate Degree, 28%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Registration clerk vs registration representative demographics

Here are the differences between registration clerks' and registration representatives' demographics:

	Registration Clerk	Registration Representative
Average age	42	40
Gender ratio	Male, 11.8% Female, 88.2%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 12.4% Unknown, 5.4% Hispanic or Latino, 21.7% Asian, 4.4% White, 55.1% American Indian and Alaska Native, 1.0%	Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	7%

Differences between registration clerk and registration representative duties and responsibilities

Registration clerk example responsibilities.

Use EMR software to manage patient records and files, reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Perform EKG for cardiac patients.
Verify eligibility for Medicaid patients register through insurance websites.
Conduct initial intake interview and register patients for hospital procedures and day surgery.
Register patients, including radiology inpatient and outpatient for medical services accordance of insurance guidelines.
Procure past EKG and additional information as per physicians request from ALTHA.

Registration representative example responsibilities.

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.

Registration clerk vs registration representative skills

Common registration clerk skills

Patients, 40%
Medical Terminology, 5%
Customer Service, 5%
Patient Registration, 3%
Computer System, 3%
Insurance Verification, 3%

Common registration representative skills

Patients, 25%
Medical Terminology, 10%
Patient Care, 6%
Customer Service, 6%
Health Insurance, 5%
Patient Registration, 4%

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Office and Administrative Industry
Registration Clerk
Registration Clerk vs Registration Representative

Updated January 8, 2025

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