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Remote support technician vs certified medical technician

The differences between remote support technicians and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a remote support technician, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $38,016 average annual salary of a remote support technician.

The top three skills for a remote support technician include phone calls, remote technical support and troubleshoot. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Remote support technician vs certified medical technician overview

Remote Support TechnicianCertified Medical Technician
Yearly salary$38,016$38,859
Hourly rate$18.28$18.68
Growth rate10%5%
Number of jobs122,067164,424
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 28%
Average age4244
Years of experience212

What does a remote support technician do?

A Remote Support Technician works on providing solutions to various issues and problems encountered by customers. The support technician helps people remotely through the phone or over the internet to solve a product or service problem. The Support Technician also provides on-site help whenever necessary. A remote support technician needs to have expertise in computer systems, hardware, and software. Also, the technician must have an affinity for troubleshooting and can deliver instructions clearly and effectively.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Remote support technician vs certified medical technician salary

Remote support technicians and certified medical technicians have different pay scales, as shown below.

Remote Support TechnicianCertified Medical Technician
Average salary$38,016$38,859
Salary rangeBetween $29,000 And $49,000Between $28,000 And $53,000
Highest paying City-Denton, TX
Highest paying state-Alaska
Best paying company-Favorite Healthcare Staffing
Best paying industry-Health Care

Differences between remote support technician and certified medical technician education

There are a few differences between a remote support technician and a certified medical technician in terms of educational background:

Remote Support TechnicianCertified Medical Technician
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 28%
Most common majorComputer ScienceNursing
Most common collegeStanford UniversityUniversity of Connecticut

Remote support technician vs certified medical technician demographics

Here are the differences between remote support technicians' and certified medical technicians' demographics:

Remote Support TechnicianCertified Medical Technician
Average age4244
Gender ratioMale, 87.5% Female, 12.5%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 12.4% Unknown, 5.1% Hispanic or Latino, 15.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between remote support technician and certified medical technician duties and responsibilities

Remote support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Provide maintenance on all pcs.
  • Support android and iphone mobile devices.
  • Support VPN clients for both internal and external employees.
  • Resolve network connectivity issues with routers switches and cabling.
  • Assist users in setting up routers with different ISP.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Remote support technician vs certified medical technician skills

Common remote support technician skills
  • Phone Calls, 8%
  • Remote Technical Support, 8%
  • Troubleshoot, 7%
  • Remote Troubleshooting, 6%
  • VPN, 5%
  • Password Resets, 4%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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