Sales agent vs customer sales representative

Differences between sales agent and customer sales representative duties and responsibilities

Sales agent example responsibilities.

• Manage a CRM pipeline of hundreds of leads with different needs and qualifications.
• Generate fresh leads through outbound telemarketing.
• Achieve sales standards set for department by effectively communicating Humana campaigns to customers.
• Increase customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Adhere to all CMS, company, and carrier relate policies and procedures while growing sales.
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Customer sales representative example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
• Practice good housekeeping methods and overall cleanliness.
• Maintain cleanliness and organization of inventory within the assigned department.
• Require to troubleshoot products and instruct customers on their proper use/warranty/options.
• Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
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