Care Coordinator - Forensics
Scheduler job in Little Chute, WI
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
Scheduling Specialist Float
Scheduler job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Construction Scheduler - Traveling
Scheduler job in Milwaukee, WI
Job DescriptionCONSTRUCTION SCHEDULERIn this position, you will be responsible for developing, implementing, and maintaining the schedule processes and various software systems to meet Ross Group's scheduling and planning needs while satisfying contract and customer requirements. In this role you will…
Upon contract award, create a project schedule template in the appropriate software platform for the project team to build a schedule.
During the bidding process, create a project schedule template in the appropriate software platform for the project team to build a Proposal schedule if required.
Perform initial computer and user set up of new employees to allow for the use of the required schedule software platform.
Maintain the resource list associated with Ross Group project server.
Ensure the project team has the appropriate training and software to develop the schedule.
Review the proposal, preliminary and initial schedules for compliance with RG requirements and contract requirements. Advise and assist Operations if changes are needed.
Ensure all schedules are properly cost and resource loaded.
Maintain baseline schedule for each project.
Interface with Operations to discuss impact of work and resolution of problems.
Contribute to the development of working schedules for Estimating, prior to proposal date, which sufficiently illustrate the sequence of work activities and contract time.
Assist Marketing in reviewing proposal schedules as needed.
Assist Operations with creation of the necessary schedule software program files for preliminary, initial, and pay application schedules, in accordance with Ross Group standards and contract requirements.
Assist Operations with the control and management of in progress project schedules.
Serve as technical advisor for any schedule process or software related problems.
Assist Project Managers in creating short-term schedules or fragnets, monitor such schedules to determine impact on master schedule, and help in formulating actions to correct scheduling problems.
Manage and evaluate current schedule performance.
Provide information and advice as needed on the content, modification, or presentation of project schedules.
Identify scheduling software training needs among employees and provide training when necessary; remain current on the advancements in scheduling software.
Be responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity.
Encourage the professional growth of each project team through ongoing training program development and open dialog with team members.
Maintain scheduling reports to track the progress of all active projects and be able to present this information in bi-weekly Scheduling meetings.
As the ideal candidate you…
Have previous schedule management experience.
Have working knowledge of Primavera and Microsoft Project.
Demonstrate the ability to plan, organize and communicate with internal and external customers/ stakeholders.
Have proven successful project history. (Cost, Customer Service, Quality, Safety and Schedule)
Work as employment necessitates.
Must be able to legally work in the United States
Expectations in this role include…
Dependability in meeting attendance guidelines and taking responsibility for actions.
Taking independent actions and calculated risks while asking for help when needed.
Exhibiting appropriate level of job knowledge based on years of relative work experience and uses resources effectively.
Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process.
Working well in group problem solving situations.
Identifying problems, gather and analyze information skillfully and make appropriate recommendations.
Communicating effectively and professionally both verbally and in written documents.
Prioritizing and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with projects.
Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work.
Effectively managing staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing employee issues when warranted and providing appropriate training and mentoring.
You are physically able to…
Operate a computer, telephone and other commonly used business-related items.
Handle rapidly changing priorities to accomplish project goals.
Attend and participate in meetings.
Travel for short periods of time with sufficient notice.
Status: Exempt
Reports to: CEO
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Scheduler
Scheduler job in Milwaukee, WI
The Scheduler is responsible for coordinating, planning, scheduling, and supervising products throughout their production process.
Responsibilities:
Create and/or organize a production schedule daily and make sure that every output (level) is recorded appropriately in the correct system
Work together with other employees to make sure that all issues that are related to scheduling are properly handled and resolved
Work closely with vendors to make sure that the company's supply needs are adequately met in a timely manner
Rectify and/or reconcile differences and inaccuracies that have to do with shipment and deliveries to customers
Make sure schedules are given to employees in a timely fashion and that any distortions in the company's schedule are accounted for always
Ensure that every employee involved in the production process has a clear understanding of what is required to meet the order and needs of customers
Maintain different reporting systems to make sure that all forms of documentation are accurate and timely.
Requirements/Qualifications:
Must have excellent communication skills to be able to pass the necessary information to both customers and employees
Must be able to work in a team environment cordially and effectively, as well as having the ability to lead a team if required to
Must have excellent interpersonal skills and be able to relate respectfully, cordially, and freely with people (customers, employees, and vendors inclusive)
Must have good leadership abilities
Must be able to motivate other employees when needed
Must always exhibit a high level of flexibility and an ability to multi-task
Must be able to work with little or no supervision
Must possess good reasoning and problem-solving abilities
Must have the ability to work as link person amongst customers, employees, and vendors
Must possess at least a basic knowledge of supply chain activities
Must have good time management ability to be able to meet up with orders and schedules
Must be able to make use of different data base programs especially Microsoft Excel
Must have a degree in business administration or any other field that has to do with supply-chain
A minimum of 3 years working experience in a similar position
Must possess the required certification needed in fields like supply chain, project management, or business management.
“ABX Innovative Packaging Solutions is an equal opportunity employer. ABX is committed to equal employment opportunity and equal treatment for all employees and applicants for employment based on individual merit. ABX complies with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the Company has facilities.”
Auto-ApplyConstruction Scheduler
Scheduler job in Milwaukee, WI
Future Opportunity CSEngineering is looking to add a Construction Scheduler to our growing team! This position will support the Department of Veterans Affairs (VA), requiring construction management support at its major medical institution. JOB RESPONSIBILITIES
* Provides part-time, off-site scheduling support for the Construction project, reviewing, maintaining, and analyzing project schedules, identifying deficiencies, and supporting the COR with schedule oversight and reporting.
* The Scheduler (CM-SCH) provides remote scheduling expertise for the project, including review of the GC's baseline schedule, monthly schedule updates, and identification of slippages and deficiencies.
* Responsibilities include analyzing short-interval schedules, assisting the COR with schedule-related decisions, contributing to pre-construction submittal reviews, and providing clear, data-driven schedule status updates.
* The Scheduler produces professional-grade schedule reports, supports issue resolution, performs time-impact analyses when required, and ensures schedules reflect accurate progress, delays, and required corrective actions.
REQUIRED QUALIFICATIONS
* Minimum three (3) years of construction scheduling experience
* Experience preparing, analyzing, and identifying schedule deficiencies
* Must be proficient in Primavera, MS Project, or similar software
* Must submit three past projects of similar scale/difficulty
* Must be a United States Citizen
Location: Milwaukee, Wisconsin.
COMPANY OVERVIEW
CSEngineering is a Service Disabled Veteran Owned Small Business (SDVOSB) that was founded in 2002 with the mission of being the best engineering and services firm in our industry while achieving the highest level of client satisfaction. CSEngineering has significant past performance with satellite systems, weapons and missile systems, naval architecture and engineering, aviation systems, and IT and Enterprise Architecture. We have come a long way since we were founded and now also provide services with focuses on logistics, item management, administration, equipment specialization, program management, configuration management, financial management, LAN operations, information technology and maintenance, development and operation of missile system laboratories, the operation of data collection systems, database, and information management support, demilitarization processes and DevSecOps. We could not achieve this without the dedication of our employees to their work and the clients we serve. Additionally, CSE is a Hire Vets Gold Medallion award recipient. The HIRE Vets Medallion Award is the only federal-level veterans' employment award that recognizes a company or organization's commitment to veteran hiring, retention, and professional development. CSEngineering truly values its people, wants them to love their jobs, and to build their careers with us. We are forever dissatisfied with status quo and are always looking for a better way to do things, not so much out of competitiveness, but out of a desire to simply be THE BEST and to lead our industry.
CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.
CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, or veteran status.
Scheduler
Scheduler job in Milwaukee, WI
The Scheduler is responsible for coordinating, planning, scheduling, and supervising products throughout their production process.
Responsibilities:
Create and/or organize a production schedule daily and make sure that every output (level) is recorded appropriately in the correct system
Work together with other employees to make sure that all issues that are related to scheduling are properly handled and resolved
Work closely with vendors to make sure that the company's supply needs are adequately met in a timely manner
Rectify and/or reconcile differences and inaccuracies that have to do with shipment and deliveries to customers
Make sure schedules are given to employees in a timely fashion and that any distortions in the company's schedule are accounted for always
Ensure that every employee involved in the production process has a clear understanding of what is required to meet the order and needs of customers
Maintain different reporting systems to make sure that all forms of documentation are accurate and timely.
Requirements/Qualifications:
Must have excellent communication skills to be able to pass the necessary information to both customers and employees
Must be able to work in a team environment cordially and effectively, as well as having the ability to lead a team if required to
Must have excellent interpersonal skills and be able to relate respectfully, cordially, and freely with people (customers, employees, and vendors inclusive)
Must have good leadership abilities
Must be able to motivate other employees when needed
Must always exhibit a high level of flexibility and an ability to multi-task
Must be able to work with little or no supervision
Must possess good reasoning and problem-solving abilities
Must have the ability to work as link person amongst customers, employees, and vendors
Must possess at least a basic knowledge of supply chain activities
Must have good time management ability to be able to meet up with orders and schedules
Must be able to make use of different data base programs especially Microsoft Excel
Must have a degree in business administration or any other field that has to do with supply-chain
A minimum of 3 years working experience in a similar position
Must possess the required certification needed in fields like supply chain, project management, or business management.
“ABX Innovative Packaging Solutions is an equal opportunity employer. ABX is committed to equal employment opportunity and equal treatment for all employees and applicants for employment based on individual merit. ABX complies with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the Company has facilities.”
Auto-ApplySenior Scheduler
Scheduler job in Milwaukee, WI
Job Description
Transforming The Way Construction Owners Use Technology & Data
Are you a proactive planner with deep expertise in data center scheduling and phased delivery? Do you enjoy working with innovative teams and delivering complex construction schedules with precision? If so, the Senior Scheduler role at Avicado offers the opportunity to drive impact in high-performance, client-facing environments. Note: This position requires the candidate to be based in Milwaukee, WI.
You will love this job if…
You are a high performer, self-starter, and love to learn.
You take ownership of projects and drive impact.
You connect and grow both inside and outside the organization.
You thrive in a fast-paced, dynamic environment while staying authentic and having fun.
What you'll do…
Create detailed project schedules during planning and design phases, incorporating critical elements such as design milestones, permitting timelines, and long-lead procurement.
People Management:
Lead, mentor, and support a remote team of consultants.
Provide ongoing coaching and facilitate professional development.
Assist in hiring and developing team talent in line with project needs and culture fit.
Baseline & Strategic Scheduling: Establish and maintain baseline schedules that align with the delivery strategy, including phased commissioning and fast-track execution models.
Risk & Impact Analysis: Perform schedule risk assessments to identify delays along the critical path and propose mitigation strategies. Conduct what-if scenarios to forecast impacts of design changes, procurement delays, or field issues.
Cross-Functional Coordination: Collaborate closely with design, cost, and procurement teams to ensure realistic integration of timelines and resource dependencies.
Ongoing Schedule Management: Maintain live project schedules throughout execution. Reflect real-time progress, manage updates, and track changes to provide accurate and actionable schedule insights.
Critical Path Monitoring: Track and analyze critical and near-critical activities, proactively identifying delays and recommending recovery plans.
Commissioning Schedule Management: Develop and manage commissioning plans in alignment with mechanical, electrical, and IT system turnovers, including parallel commissioning strategies.
Tool & Process Optimization: Leverage existing tools such as Procore and MS Project to drive schedule efficiency. Identify gaps and recommend new systems or tools to enhance performance and alignment with client needs.
Client Engagement & Business Reviews: Lead Quarterly Business Reviews (QBRs) with client's sponsor team and Avicado executives to review scheduling performance, realign goals, address emerging challenges, and define next-phase priorities.
You should have...
Must be based in Milwaukee, WI and ability to be at the client office up to five days/week.
Ability to develop and grow a schedule management team.
Advanced proficiency in scheduling software. Expert level of MS Project is required along with general working knowledge and ability with P6.
Mastery of schedule development, including work breakdown structures (WBS), logic sequencing, resource loading, and schedule baselining.
5+ years of data center construction scheduling and/or project management expertise.
Familiarity with phased delivery models and early equipment procurement specific to data center environments.
Knowledge of how scheduling interfaces with cost, procurement, risk, and change management systems.
Ability to develop integrated schedules and maintain alignment across multiple trades and stakeholders.
Strategic thinking to identify risk scenarios, assess mitigation options, and proactively advise on recovery strategies.
Ability to interface effectively with design teams, contractors, commissioning agents, and other project stakeholders.
Facilitation skills to lead schedule review meetings, coordination sessions, and recovery planning workshops.
Hands-on understanding of field construction activities and constraints to ensure realistic and executable schedules.
Flexibility to dynamically update and re-sequence schedules in response to design evolution, procurement delays, or field conditions.
High attention to detail, especially in meeting client-specific requirements for large-scale or hyperscale programs.
A proactive, self-starting mindset with a high degree of ownership and accountability.
Preferred Qualifications
10+ years of data center or mission critical experience.
Track record of leading stakeholder alignment around phased scheduling strategies.
Characteristics of an ideal candidate
Responsive; Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external
Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas
Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients
Empowered; bring solutions instead of problems
Performance Driven & Accountable; sets goals and challenges our high-performance culture
Even-tempered; handles pressure and thrives in a fast-paced environment
Coachable; recognizes strengths & weakness and open to guidance
Why Avicado
Competitive compensation
Health insurance
401k with employer match
Flexible PTO
Remote work
Philanthropic Matching Gift Program And more…
About Avicado
Avicado Construction Technology Services, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team.
We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously.
Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more.
Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry.
These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team.
If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us!
EOE
Patient Service Representative
Scheduler job in Appleton, WI
Job Details Main Office - Appleton, WIDescription
The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am 5:00 pm. This position is located at the Appleton location.
Responsibilities and Duties:
Greet patients (in person or via phone)
Verify patient benefit information
Schedule appointments
Answer incoming phone calls
Check in patients
Take payments over the phone
Outgoing Referrals Coordination
Qualifications
3+ years of customer service experience
Strong verbal and written communication skills
Attention to detail
Strongly prefer medical experience
Medical Terminology strongly encouraged
Epic experience a plus
Scheduling Coordinator - Ambulatory
Scheduler job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Performs a variety of duties to coordinate appointments for team evaluations and multidisciplinary meetings, follows up on referrals, completes intake process and prepares clinical reports and correspondence.
Requires a high school education or equivalent.
Two years of experience working in a hospital/healthcare setting in patient registration/scheduling/financial environment or customer service industry.
Knowledge and understanding of dimensions of competency skills to plan, develop and implement education programs relating to EPIC preferred.
Communication skills to articulate education and performance related issues.
Interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously and independently.
Proficient data entry skills with accuracy and speed.
Experience with electronic medical records and Microsoft applications including Word and Excel.
Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
Ability to navigate, coordinate multiple services, prioritize and multi-task to meet the needs of patients, parents, physicians and other hospital staff.
Demonstrated teamwork within the department and community by assisting other staff members and/or organizations as necessary.
Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities.
Must possess excellent communication, interpersonal, and organizational skills to work effectively with professional staff, medical staff, all levels of management, patients and families, and maintain confidential information.
Ability to concentrate and pay close attention to detail using computer scheduling, entering orders, transcribing physician's orders and arranging patient services.
Ability to sit for long periods of time and to assist with errands, carry supplies, move equipment, and transport patients in wheelchairs.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Auto-ApplyPatient Access Specialist (FT DAYS)
Scheduler job in Milwaukee, WI
About Us
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.
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Auto-ApplyMEDICAL SECRETARY - BILINGUAL
Scheduler job in Milwaukee, WI
Job DescriptionSPANISH / ENGLISH MEDICAL RECEPTIONIST Please note to be a successful candidate the following is required: *BILINGUAL IN SPANISH / ENGLISH - VERBAL AND WRITTEN *TEACHABLE SPIRIT THAT CAN ADOPT NEW INFORMATION AND SKILLS *ACCOUNTABILITY
*GREAT COMMUNICATION SKILLS
*COMPUTER LITERATE
*OFFICE 360 LITERATE
*DEDICATED TO YOUR POSITION EVEN WHEN UNDER THE WEATHER
*TEAM PLAYER
*ABLE TO WORK SUCCESSFULLY THROUGH CRITICISM/GUIDANCE
*LONG-TERM APPLICATION IN CAREER RATHER THAN JOB
THANK YOU FOR TAKING THE TIME TO VISIT WITH OUR APPLICATION PAGE TODAY.
WE ARE A WELL-ESTABLISHED COMPANY PASSIONATE ABOUT ALL PEOPLE BUT ESPECIALLY THE HISPANIC COMMUNITY.
OUR INJURY CLINIC IS LOCATED ON THE SOUTH SIDE OF MILWAUKEE AND A SHORT DRIVE FROM ALL MAJOR SECTORS.
WE ARE LOOKING FOR SOMEONE THAT ARE AS PASSIONATE ABOUT PEOPLE AS WE ARE. SOMEONE THAT IS EASY TO GET ALONG WITH AND ENJOYS CELEBRATING, LIFE, LOVE, AND THE WORLD AROUND US. WITH SPINE & JOINT INSTITUTE OF MILWAUKEE WE CHANGE LIVES DAILY BY THE WAY WE APPROACH PEOPLE IN THEIR MOST DIRE TIMES, IN TIMES OF INJURY AND UNCERTAINTIES.
PLEASE KNOW MANY HAVE COME AND GONE AND WE ARE LOOKING FOR SERIOUS HIRES ONLY. PEOPLE WITH ETHICS AND WILLING TO INTEGRATE OUR WAYS INTO THE SKILLS THEY ALREADY HAVE. PLEASE VISIT OUR WEBSITE PRIOR TO APPLYING.
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IF THAT IS YOU, PLEASE APPLY.
Production Scheduling Coordinator
Scheduler job in Hartford, WI
Job Details Division: Rytec Corporation Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Basic Job Functions:
The Production Scheduling Coordinator will be responsible for the development of production schedules for manufacturing to ensure customer delivery performance utilizing the most cost-effective methods for the organization.
ESSENTIAL FUNCTIONS:
Drive material requirements with MRP and create production schedules for doors and parts orders.
Create and maintain a master schedule in SAP that honors manufacturing constraints and delivery date promised to the customer.
Establish priorities for specific customer orders based on customer promise dates and set up in master schedule.
Communicate open availability in production schedule to Operations Manager.
Revise schedule according to work order specification, established priorities, and availability or capability of workers, parts, material, machines, and equipment.
Notify production planning staff of production delays and resulting changes to the master schedule. Publish notices of schedule updates or changes to appropriate departments.
Coordinates upcoming shipments with supply chain department to ensure that inventory is received.
Communicate with sales and operations management team any potential delays in the schedule and make recommendations for ways to alleviate any issues in bottleneck or constraint in the schedule with Operations Manager.
Participate in regularly scheduled meetings with management and representatives from Order Entry, Supply Chain, Engineering, etc. to discuss current and future schedules and forecast.
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.Minimum Qualifications:
High attention to detail and accuracy for problem analysis and solutions.
Excellent interpersonal and organizational skills.
Excellent verbal and written communication skills with an emphasis on proper phone etiquette.
Ability to work well independently and in a team environment.
Proficient in Microsoft Office.
Must be an aggressive learner and an excellent problem solver.
Basic knowledge of contracts, accounting terminology, tax compliance and certificate of insurance.
Ability to read and understand technical drawings.
Excellent verbal, written and presentation skills in order to interact with employees and departments.
Strong organization skills, analytical, and keen attention to detail.
Ability to plan and execute multiple projects at one time.
Strong computer/technology skills including, but not limited to, Microsoft Office suite, SAP and SalesForce.
Ability and means to travel as needed, proof of valid driver's license, liability and property damage insurance on personal vehicle used is required.
Ability to read, analyze, and interpret instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and group situations to customers and/or other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to sit at a desk working on a computer for prolonged periods.
Preferred Qualifications:
High School Diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
Patient Advocate - Milwaukee, WI
Scheduler job in Milwaukee, WI
Job Description
Patient Advocate Specialist
Milwaukee, WI
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the on-site contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three to five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.
Pat Access Rep I, .5FTE, 1st shift
Scheduler job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Wk 1- Sunday Thursday
Wk 2-Monday, Thursday, Saturday
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Auto-ApplyPatient Access Rep
Scheduler job in Milwaukee, WI
The Patient Access Representative is responsible for managing patient appointments, patient information, and payment processing through accurate and timely data entry. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
* Comply with established policies and procedures.
* Provide excellent customer service.
* Manage appointment schedules to ensure timely patient flow.
* Collect mandatory patient information to ensure accurate demographic entry.
* Coordinate patient information collection related to Sliding Scale Program.
* Verify the needed insurance referral or authorization for services.
* Verify insurance eligibility to ensure accurate and timely remittance.
* Collect patient payments.
* Ensure accurate and timely information exchange with the clinical department.
* Balance cash draw to ensure accuracy.
* Manage patient communication and correspondence.
* Collect data for routine reporting.
* Travel as required to attend meetings and seminars.
* Accomplish projects as a team member or individual as assigned.
* Perform other duties as may be assigned.
QUALIFICATIONS:
Knowledge of:
Basic currency exchange
Computer software applications; EPIC, word processing, electronic spreadsheets
HIPAA, Medicare/FQHC, Medicaid
Medical billing systems; patient/insurance financial management
Ability to:
Follow through, assume responsibility, and use good judgment.
Maintain professionalism under stressful situations.
Communicate effectively and diplomatically with patients, external insurance and contracting entities, and facility personnel both orally and in writing.
Experience/Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
High School Diploma or GED require
MUST HAVE 2 YEARS of Medical Receptionist/ Medical Registration experience.
Technical Knowledge:
Other Skills: Good oral and written communication. Strong computer literacy
Equipment: PC, Laser-jet printers, modem, facsimile machine, computerized voice mail system, and common office machines.
Software Knowledge: Windows, MS Office (Word, Excel, Access, PowerPoint), Medical Billing Software
PERSONAL CHARACTERISTICS:
Possess the ability to establish and maintain professional working relationships with all levels of staff, clients, and the public.
Detail-oriented with the ability to work with minimum supervision.
Ability to understand and follow verbal and written communication.
Willingness to be part of a team unit and cooperate in the accomplishment of departmental goals and objectives.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
Scheduling Specialist
Scheduler job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
#LI-JH1
Medical Staff RN Quality Coordinator
Scheduler job in Neenah, WI
Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
* Lifestyle Engagement
* e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
* Access & Affordability
* e.g. minimal or zero copays, team member cost sharing premiums, daycare
About ThedaCare!
Summary :
The Medical Staff RN Quality Coordinator plans, prioritzes, implements, and coordinates projects related to provider quality, compliance and regulatory requirements. Facilitates the coordination of provider data analysis and improvement activities including Ongoing Professional Practice Evaluation (OPPE), Focused Professinal Practice Evalation (FPPE), and Peer Review cases. Interprets, evaluates, and reports data to improve quality and patient care outcomes using problem solving tooks to identify potential areas of improvement.
Monitors all aspects of the process to ensure compliance with regulatory and Joint Commission standards and Medical Staff Bylaws.
Job Description:
Key Accountabilities
* Collaborates with the Medical Staff department to develop and distribute quality data for the Focused Professional Practice Evaluation (FPPE) process and the Ongoing Professional Practice Evaluation (OPPE) according to regulatory requirements, accreditation standards, state and federal laws, and Medical Staff bylaws.
* Researches and recommends FPPE criteria and ensures that all new applicants undergo FPPE within established timeframes, following up with proctors and/or reviewers as necessary.
* Coordinates the provider's Ongoing Professional Practice Evaluation (OPPE) process including performing and preparing reports on initial clinical assessments for medical staff leaders.
* Collaborates with medical staff leaders in reviewing OPPE and identifying provider performance events within their departments and facilitating next steps to evaluate and drive improvement in individual provider performance.
* Analyzes, monitors, and reports on compliance and outcomes of provider quality indicators
* Assists with preparation of quarterly peer review reports that are reported up to appropriate System committees.
* Coordinates focus studies and researches medical literature when necessary to evaluate quality of care.
* Coordinates and attends Medical Staff Peer Review meetings and serves as a liaison between various committees to facilitate communication and referral of cases for further physician review.
* Oversees physician peer review data is entered in the appropriate database in a timely and accurate manner.
* Completes case reviews and analyses for contributing factors to the variance in care and/or complications including all Serious Safety Events, deaths and complications
* Assists with the development and coordination of projects that will enhance the Performance Improvement, Peer Review, and Patient Safety Program.
* Maintain continuous knowledge of Joint Commission and other regulatory standards/regulations, Medical Staff Bylaws and organizational policies and procedures pertaining to provider performance and peer review process Participate in Joint Commission survey activities as a PI and Peer Review expert to support ongoing
* Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Qualifications
* Bachelor of Science Degree in Nursing required, Master of Science in Nursing or other healthcare related master's degree preferred.
* Licensed RN in WI or ability to become licensed in WI
* Minimum five (5) years of acute care, hospital-based clinical experience in area of intended practice
* Certified Professional Medical Services Management (CPMSM) certification by the National Association of Medical Staff Services (NAMSS) is strongly preferred
* Excellent organizational, verbal and written communication skills required.
* Excellent interpersonal, customer service, and communication skills (oral and written).
* Must be proficient in MS Office Suite (Word, Excel, Access, Outlook) and Internet/Web.
Physical Demands
* Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
* Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
Work Environment
* Normally works in climate controlled office environment
* Frequent sitting with movement throughout office space
* Use of computers throughout the work day
* Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
.
Scheduled Weekly Hours:
40
Scheduled FTE:
1
Location:
CIN 3 Neenah Center - Appleton,Wisconsin
Overtime Exempt:
Yes
Patient Service Specialist- Oshkosh
Scheduler job in Oshkosh, WI
Patient Service Specialist
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to
care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
• Greet patients and visitors
• Communicate wait times to patients and direct them accordingly
• Obtain authorization, as needed, to process patients for services
• Check in patients using appropriate patient management system
• Explain all required forms to patients and ensure proper completion of all paperwork
• Answer incoming telephone lines and direct the caller accordingly
• Contact patients regarding appointment reminders, rescheduling, or cancellations.
• Check out patients in appropriate patient management system and distribute records
• File paperwork, medical records, and correspondence
• Maintain inventory of office supplies and printed forms
• Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings
• Participate in initial and ongoing training as required
• Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
• Assist Center Operations Director or other leader in managing daily administrative functions
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Use employer reporting tool to scan and distribute employer results and paperwork
• Review clinician transcriptions and enter applicable charges via internal charge entry system.
• Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test
reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows
tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
accordance with federal and state laws and company policies
• Demonstrated effective communication and interaction with employers, patients, providers, and
other employees
• Demonstrated ability to maintain working relationship with all levels of employees
• Demonstrated excellent customer service skills
• Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry
of data into various systems/applications
• Ability to perform all aspects of front office operations
• Drive to achieve or exceed established service standards
Benefits:
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Equal Opportunity Employer
Auto-ApplyHospital Based Bilingual Patient Advocate
Scheduler job in Fond du Lac, WI
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Fon du Lac, WI, with a Monday-Friday schedule from 8:30 AM to 5:00 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Request home visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
IND123
Scheduling Specialist
Scheduler job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned