Select guest coordinator vs guest services

The differences between select guest coordinators and guest services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a select guest coordinator, becoming a guest services takes usually requires 6-12 months. Additionally, a guest services has an average salary of $27,247, which is higher than the $26,527 average annual salary of a select guest coordinator.

The top three skills for a select guest coordinator include phone calls, booking and product knowledge. The most important skills for a guest services are guest service, reservations, and customer service.

Select guest coordinator vs guest services overview

	Select Guest Coordinator	Guest Services
Yearly salary	$26,527	$27,247
Hourly rate	$12.75	$13.10
Growth rate	-4%	-4%
Number of jobs	39,910	94,619
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 45%
Average age	47	40
Years of experience	6	12

What does a select guest coordinator do?

A select guest coordinator serves as the guest's primary point of contact in events or establishments. Their responsibilities typically involve greeting guests, answering inquiries, handling admission procedures, and assisting guests when filling out forms. There are also instances where they must curate guest listings, perform research, send out invitations, and develop strategies to optimize operations. Furthermore, as a coordinator, it is essential to coordinate and maintain an active communication line with staff for an efficient workflow.

What does a guest services do?

Guest service representatives, also known as guest service agents, are specialists in the hospitality industry. Generally, these agents are employed in hotels, spa units, or in places where guests need service or information for better accommodation. They multitask in the industry to provide outstanding service to guests. Building good relationships with customers is paramount to their job as they help promote a friendly environment. Their primary aim is to make their customers happy and satisfied with any service they offer.

Select guest coordinator vs guest services salary

Select guest coordinators and guest services have different pay scales, as shown below.

	Select Guest Coordinator	Guest Services
Average salary	$26,527	$27,247
Salary range	Between $20,000 And $34,000	Between $20,000 And $35,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Columbia University in the City of New York
Best paying industry	-	Retail

Differences between select guest coordinator and guest services education

There are a few differences between a select guest coordinator and a guest services in terms of educational background:

	Select Guest Coordinator	Guest Services
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	Northwestern University	-

Select guest coordinator vs guest services demographics

Here are the differences between select guest coordinators' and guest services' demographics:

	Select Guest Coordinator	Guest Services
Average age	47	40
Gender ratio	Male, 22.4% Female, 77.6%	Male, 38.0% Female, 62.0%
Race ratio	Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.9% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 5.5% Hispanic or Latino, 22.3% Asian, 6.5% White, 54.3% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between select guest coordinator and guest services duties and responsibilities

Select guest coordinator example responsibilities.

Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
Ensure cleanliness of the salon area.
Help guests with check-out process including processing payments and booking future appointments.
Answer phones and assist guests with questions, pricing information and booking appointments.
Coordinate corporate reservations for domestic and international clients.
Maintain cleanliness and organization of reception and several waiting areas.

Guest services example responsibilities.

Manage crew by utilizing professional leadership skills.
Train several employees during tenure on daily operations and Marriott policies.
Complete Marriott stats workshop, and hone comprehension of sales tactics.
Assist the front desk with answering the PBX systems and registering them in the hotel.
Participate in leadership training sessions with senior counselors.
Handle banking transactions/deposits and maintain POS system for daily accounting.

Select guest coordinator vs guest services skills

Common select guest coordinator skills

Phone Calls, 16%
Booking, 14%
Product Knowledge, 14%
Customer Complaints, 9%
Front Desk, 9%
Customer Programs, 7%

Common guest services skills

Guest Service, 41%
Reservations, 8%
Customer Service, 6%
Front Desk, 6%
Wine, 4%
Phone Calls, 3%

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Select Guest Coordinator
Select Guest Coordinator vs Guest Services

Updated January 8, 2025

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