Senior account manager jobs in Sudbury, MA

⚡ Named Account Executive 💼 AI-Driven Operational Intelligence | Health Systems ($1B+ NPR) 🌍 Remote - Northeast, U.S. 💰 Base: $150,000 🚀 OTE: $300,000-$340,000 I'm working with a fast-scaling HealthTech innovator transforming care delivery operations across leading U.S. and European health systems. Backed by tier-one investors and recognized as one of the industry's top places to work, they're redefining how hospitals use real-time data to improve operational efficiency, patient safety, and staff productivity. This is a strategic enterprise sales role focused on partnering with major health systems across the Northeast. You'll own a defined portfolio of named accounts, working with C-suite and operational leaders to deliver measurable, system-wide ROI. Responsibilities: • Own the full sales cycle with named enterprise health systems, from discovery to close • Build deep, strategic relationships across clinical, operational, and executive teams • Manage complex, multi-threaded deals with an average value of $500K-$2M+ • Align solutions across RTLS, AI analytics, and safety wearables to each organization's strategic goals • Partner cross-functionally with Marketing and ABM to deliver executive-level storytelling and outreach • Accurately forecast pipeline and deliver against a $2M+ annual quota Requirements: • Proven success managing $2M+ quotas and $500K-$2M+ deal sizes within large health systems • Skilled at navigating complex, matrixed hospital environments and building multi-level relationships • 5+ years' experience selling healthcare SaaS / operational technology (RTLS, AI, analytics, or workflow optimization) • Strong executive presence and ability to earn C-suite trust • Based in Boston with ability to travel up to 20% Why Join: • 🚀 Real problems, real impact - transforming care delivery, not just selling tech • 🤝 High-trust, high-ownership culture - autonomy with strong team support • 💡 Market traction + rocket fuel - strong investor backing and rapid growth across major health systems • 💵 Competitive compensation, benefits, and upside as the company scales 📧 Interested in applying? Click ‘Easy Apply' or reach out directly for a confidential chat: ********************************** ⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe, and North America. For open roles or career advice, visit ************** and follow our LinkedIn page for the latest opportunities and insights.

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Please visit Fractal | Intelligence for Imagination for more information about Fractal Location: Boston, MA or Nashville, TN (Onsite 3-4 days per week at client offices) Key Responsibilities: U.S. Client Relationships shaping and sustenance. Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets. Connect the dots across the client company performance, operating model, internal value chains and industry knowhow. Draw implications to account strategy, basis clients' ongoing divisional shifts. Ensure the U.S. stakeholders understand Fractal India ecosystem, regardless of active engagements or not. Track impact of past solutions delivered, to uncover gaps and expectation shifts. Sustain in-person relationships with Director- and VP-level clients. AI/ Gen AI Demand generation and demand shaping, with commercial advancements AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions. Leverage insights from existing dashboards, proof of concepts (POCs), software partners' dynamics and market research to present new propositions to clients. Proposals Development and Solutioning: Build proposals, for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.). Collaborate with the account consulting team in India and Fractal capabilities leadership, to shape AI solutions entailing services, accelerators and/or products. Harness Fractal's AI Research group to advance client's roadmaps and stretch aspirations. Commercial structuring: In line with Fractal's objectives to shift towards outputs-based and subscriptions-types pricing, in collaboration with Fractal Finance and Capabilities leadership. Influence U.S. client procurement-related stakeholders with advanced commercial structures, entailing TCO, usage value and adoption factors. Internal remote collaboration with the Fractal India ecosystem Collaborate with internal India teams, including Consulting and Delivery teams, to develop winning proposals and ensure POCs and pilot-phase execution success. Ensure pilots and/or POCs reach success in terms of long-term production solutions, with upgradation roadmaps. Tie with the long-term subscription-revenue objectives. Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design /Behavioral sciences. Technical Kkills: Strong grasp of GenAI concepts (LLMs, prompt engineering, fine-tuning, embeddings) and their business applications Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi-agent systems) and ability to position them in client contexts. Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks) Ability to translate technical enablers (APIs, integration, data pipelines) into business value narratives for clients. Qualifications: 10-18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech). Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre-sales activities. Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment. Strong understanding of business processes and the ability to derive insights from various data sources. Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP-level clients. Ability to work collaboratively with teams across different functional areas. Travel: Possibly every month across U.S. client offices Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: up to $200,000 base. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description This is a remote field-based position. Candidates from alternative northeastern cities are encouraged to apply but should live in close proximity to a large airport hub. The EVERSANA/SQ Innovation, Inc. Key Account Manager is responsible for driving adoption of innovative cost-effective therapies for subcutaneous delivery of pharmaceutical products across key health systems and IDNs. This role focuses on building strong institutional relationships, securing product access, and supporting workflow implementation on behalf of SQ Innovation, Inc. to optimize patient outcomes in Heart Failure care. Essential Duties And Responsibilities Manage assigned key accounts to initiate, support, and grow the use of our innovative drug/device combination product designed for the treatment of fluid overload due to worsening heart failure Assist HCP champions and health system leaders in operationalizing a paradigm shifting treatment for heart failure patients within their healthcare system. Gather and share account insights to inform strategy and ensure customer success. Utilize knowledge of IDNs and health systems to navigate the complex healthcare landscape and maximize product access. Assist hospitals in the onboarding, P&T approval process, and formulary approval process by providing necessary documentation, clinical data, and value propositions to secure product inclusion. Identify, develop and maintain trusted relationships with KOLs, decision makers, system influencers, and heart failure program leaders. Collaborate with cross-functional teams, including marketing, clinical implementation, market access, to develop and implement effective sales strategies Conduct product presentations, educational programs, and in-service training for healthcare professionals to increase awareness and understanding of subcutaneous furosemide. All other duties as assigned Travel Up to 60 % of the time. Qualifications MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education: Bachelor's Degree required Experience: 5+ years' experience in cardiovascular/IDN account management with demonstrated success in driving adoption of innovative therapies. Strong communication, organizational, and relationship-building skills. Familiar with PHRMA & Sunshine Act Reporting requirements. Candidates must possess the ability to operate in compliance with all laws, regulations, and policies. Licenses/Certificate: Valid driver's license Technology/Equipment: Microsoft Suite of programs proficient Preferred Qualifications Education: Advanced Degree Experience and/or Training: Quality improvement and care management pathway outcomes across large health systems, physician groups and/or payers Experience with hospital P&T and Formulary approval processes highly preferred Additional Information Patient Minded I act with the patient's best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Manager, Physician Relations Marlborough, MA, United States The Physician Relations Manager is a key role for Hologic Breast Surgery. Reporting to the Market Development Director, you will be responsible for managing and growing our network of US KOL's as well as supporting events and helping the team create world-class medical education events that support Hologic's growth vision.

At ADP, we're proud to partner with some of the most innovative biopharmaceutical companies in the world-and right now, we're hiring directly on behalf of one of our clients for a full-time Territory Account Manager role. This is a direct hire opportunity with a forward-thinking organization that's redefining patient care through cutting-edge science and compassionate service. If you're passionate about making a real impact and want to be part of a team that values bold ideas and meaningful work, this could be the career move you've been waiting for. Ready to take your career to the next level while doing work that truly matters? What You'll Do We're seeking a driven Account Manager to champion an innovative infusion therapy in neurology. If you thrive in specialty healthcare sales, excel at building relationships, and love turning clinical insights into powerful customer value, this role is for you. Grow territory performance through strategic planning and targeted customer engagement Meet and exceed sales goals while championing customer satisfaction. Deliver clear, compelling clinical messaging to multidisciplinary decision-makers Build strong partnerships with clinics, infusion centers, specialty pharmacies, and health systems Navigate complex access and reimbursement landscapes across payer channels Stay ahead of market trends to identify new opportunities What You Bring A bachelor's degree (BA/BS) from an accredited institution 4+ years of experience in pharmaceutical, biologic, medical device, or specialty healthcare sales Proven sales success and strong communication skills Proven success in meeting or exceeding sales targets Ability to quickly learn complex clinical information Experience in infusion, rare disease, specialty pharmacy, or neurology preferred Must possess a valid driver's license and be willing to travel throughout the assigned territory What Will Set You Apart Background in promoting specialty, rare disease or CNS products Strong analytical skills to leverage sales data for strategy A collaborative spirit and adaptability in fast-paced environments Exceptional communication, presentation, and negotiation skills A self-starter mindset with strong organizational skills Salary range: $155,000 - $168,000, plus eligibility for a sales incentive target of $41,500 and participation in the company's long-term incentive plan. Actual compensation may vary based on location, experience, and qualifications. Benefits include Paid time off (PTO) Health coverage (Medical, Dental, Vision) 401(k) with company match Company car. We are an equal opportunity employer workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. This posting is confidential; company details will be shared during later stages of the recruitment process.

We are a mission-driven organization that provides health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empowers them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. Avant-garde started in 2014 from the health care research at Harvard Business School led by Michael Porter and Bob Kaplan. We are thought leaders and our work has been recognized and featured in publications like the Harvard Business Review and The Wall Street Journal . We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners and Tectonic Ventures. The Role Avant-garde Health is seeking someone to help drive sales for our team and transform health care delivery for decades to come. We are at an incredibly exciting time with all of the advances happening in AI and the start of the CMS TEAM bundled payment program, which we have a market leading solution for. You will work closely with the company's CEO and executive leaders to help drive sales and our broader go-to-market efforts. You will be responsible for connecting with C-Suite executives, population health/value-based care leaders, and periperative leaders. This is primarily a hunter role focused on adding new clients. As you add clients, a portion of your time would be spent cultivating these relationships to expand within these organizations. Key Responsibilities Lead sales opportunities from qualification through deal closure with health systems and hospitals, particularly those in the CMS TEAM program, but also sell our broader product portfolio. Create new sales opportunities through attending conferences, networking, engaging on LinkedIn, participating in webinars, etc. Help us refine and further flesh out our sales playbook. Utilize your knowledge to provide input on our business, product strategy, and direction. Skills & Qualifications Bachelor's degree is required. A relevant masters degree or other professional certification is preferred. Success leading highly consultative complex sales to health systems and hospitals, preferably as a mix of software and services, and ideally involving analytics. Very entrepreneurial and excited to be self-reliant and hard working. The ideal person will have a network of relationships with senior health system and hospital leaders, pop health/value-based care leaders, and/or perioperative leaders. Creative, adaptable, and a committed learner--we are not looking for someone who feels like they already have all the answers. Based in the Boston area and willing to travel 20-35%. Bonus Want to stand out? Write a 1-2 paragraph summary stating why you believe you're an excellent fit for this position.

Join Troubadour - Where Bold Moves Meet Big Impact At Troubadour, we create sustainable bags and accessories that inspire better, greener lives. This is an opportunity to join a fast-growing team chasing bold ideas, relentless curiosity, and a passion for making every detail extraordinary. From every stitch to every process, our mission is to empower people to dream big and go far. We are seeking an accomplished and entrepreneurial Director of Corporate Sales to lead Troubadour's U.S. sales strategy. This is a high-impact individual contributor role with full ownership of strategy, execution, and revenue delivery. This role builds on our existing momentum in the space with enormous upside for continued growth. Troubadour is already seeing significant inbound demand for premium, sustainable corporate gifting options. The Director of Corporate Sales will capitalize on this product-market fit by transforming what has been a largely reactive sales motion into a scalable, outbound predictable revenue channel. The right candidate will own the entire sales funnel, create the tools and processes that enable selling at scale, and deepen partnerships that will propel Troubadour into its next phase of growth. The role reports directly to a senior executive (TBD) and is preferably based in Boston, MA, with travel required for key meetings, trade shows, and customer events. Key Responsibilities Own and Scale Corporate and Promotional Sales Lead outbound sales activity in the U.S. corporate gifting and promotional channel. Manage and grow key distributor and agency relationships. Drive sales to new clients, from prospecting to pitch to close. Identify and attend key trade shows, meetings, and events to drive awareness, deals and partnerships Build Tools and Track Performance Identify and evolve sales material needs (pitch decks, case studies, product guides, co-branding kits). Maintain CRM discipline, pipeline hygiene, and accurate forecasting. Report performance, learnings, and market insights directly to leadership. Who You Are 10+ years of sales experience, with at least 3 in corporate gifting, promotional products, or premium consumer goods. Proven ability to close substantial B2B partnerships and consistently exceed revenue targets. Experience with P&L ownership and building successful sales strategies from the ground up. Strong network across HR, procurement, and distributor markets in the U.S. Excellent communication, negotiation, and presentation skills. Entrepreneurial and self-motivated, capable of thriving independently. Passionate about sustainability, design, and purpose-driven brands. Why Troubadour? We've grown tenfold in four years by chasing bold ideas and challenging the status quo. At Troubadour, you'll join a passionate, dynamic team, collaborate in a culture that celebrates creativity, and play a key role in shaping the future of a brand committed to sustainability and growth. How to Apply Send your resume to *************************** and tell us why this role excites you and how you've made an impact in similar positions. We can't wait to hear your story!

Join Caring People Home Healthcare and be a part of a company with exciting growth opportunities in a role that will showcase your sales prowess as you navigate the healthcare community. For 25 years, Caring People Home Healthcare has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, Caring People Home Healthcare is committed to changing how the world lives and ages at home. Founded in Flushing New York, we have now grown to service New York, TX, NY, NJ, CT, FL, and MA, thus enabling clients to live life on their own terms, in their own homes. Position: Business Development Executive, Home Healthcare Sales Location of Openings: Boston, MA Palm Beach County. FL NYC Compensation: Travel Allowance, and Un-Capped Commission, and Salary based on experience: $85-95k -1 to 4 years' experience in Private Pay Homecare* Sales $96k-100K -5 years and up of experience in Private Pay Homecare* Sales (book of business) $101K and up for greater than 5 years of experience with a current book of business. Medical/Dental/Vision Insurance Life Insurance, HSA, FSA 401K Supplementary Insurance such as Disability & more 4 weeks /20 days PTO/Sick Time Off Plus 7 Paid Holidays Full Time employees Also Receive: Employee Assistance Program ************Contact Recruiter Simone at ************ if you have questions. The Ideal Candidate: Minimum 2 years of sales experience in healthcare, private home care, or a related field. Excellent customer service and sales skills. Strong analytical skills for informed decision-making. Current driver's license and willingness to travel within your territory. Flexible, adaptable, detail-oriented, and goal-oriented. Stellar Communication Skills: Whether it's speaking with families, collaborating with team members, or liaising with external partners, your exceptional communication skills foster strong relationships and builds trust. What You'll Do: Be the friendly face that guides families through their transition into receiving home care services including home visits, family meetings etc . Build and maintain key relationships, drive brand awareness and advance sales to meet revenue goalscquiring new clients. Establish and nurture relationships with existing referral sources and partners with an emphasis on longevity Showcase your exceptional interpersonal skills by connecting with individuals, understanding their needs and collaborating with your team to ensure customer satisfaction Maintain a working knowledge of Caring People's requirements and obligations Navigate complex situations that involve several moving parts Represent Caring People in the community, at networking events and more How You'll Succeed: Meet or exceed goals for activity, lead generation and revenue If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between Caring People Home Healthcare's and a brighter future in home care. Caring People Home Healthcare is an equal opportunity employer. Caring People Home Healthcare prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

REGIONAL SALES MANAGER - Northeast Region AT3 Staffing is excited to partner with a well-established industry leading Tile and Stone Distributor in search for a Regional Sales Manager to join their team. The Regional Sales Manager is responsible for developing and driving the overall sales growth strategy by promoting account development across all brands. Responsibilities include owning revenue targets for the region, identifying and leveraging existing customer relationships to enhance the ability to deliver outstanding customer experience. The role will expand the organization's footprint via new and existing channels, building strong relationships with builders, fabricators, showrooms, designers and distributors to expand market share. The successful candidate will be a result-driven, innovative sales, marketing, and strategy leader capable of motivating and achieving continued growth. The preferred candidate will have strong strategic leadership capabilities and the ability to effectively articulate a vision for the future and a growth roadmap for the business. Responsibilities: In collaboration with company leadership, execute a segment strategy to drive sales growth for the entire portfolio of products across the assigned Region. Provide support for design center locations and act as a key resource for this essential growth account. Visit job sites to assess complaints, gather information, and communicate with upper management and clients to resolve issues. Develop new display strategies in each territory to facilitate market share growth. Provide organizational insights into market trends, competitor strategies, and industry developments to establish a customer-focused agenda. Drive sales performance and customer engagement across the company. Coordinate sales and marketing objectives with all functional departments, including purchasing, marketing, finance, and distribution. Meet company sales objectives by forecasting requirements, including preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Develop and implement strategic segment strategies and sales plans in conjunction with marketing plans and forecasts to achieve annual objectives. Actively engage in the sales process by guiding the field team in identifying, developing, and targeting key customers and marketing accounts. Establish and maintain key customer relationships to support long-term business opportunities. Review and analyze sales performance against programs, quotes, and plans to measure effectiveness. Support the outside sales team by recruiting, selecting, training, assigning, scheduling, coaching, counseling, and managing employees in assigned territories. QUALIFICATIONS Basic Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. 10+ years of experience in a building trades leadership capacity. Proven history of success in sales management, with at least 7 years of experience in a leadership role. Strong leadership and team-building skills. Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM software, sales analytics tools, and Microsoft Office Suite. Strong analytical and critical thinking skills. Willingness to travel 75% of the time. Preferred Qualifications: Master's degree in Business Administration. 3+ years of experience in the stone slab industry. Strategic thinker with the ability to develop and execute sales strategies that drive results. Bilingual (English/Spanish). BENEFITS Medical Dental Vision Employer-Paid Basic Employee Life and AD&D Insurance Employer-Paid Long-Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance WORK LOCATION This position requires approximately 80% travel across multiple states. Additional details will be provided during the interview process. POSITION TYPE & EXPECTED HOURS OF WORK This is a full-time position that may require overtime based on business needs. OTHER DUTIES Please note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required for this role. Responsibilities and tasks may change at any time, with or without notice.

At Kitchen & Floor Decor, we're dedicated to transforming living spaces through quality products and exceptional service. We specialize in cabinetry, flooring, and interior finishes for residential and multi-family housing projects across Massachusetts. Our team takes pride in craftsmanship, collaboration, and long-lasting client relationships. Role Description We're seeking an experienced Territory Sales Manager to grow and manage our presence within the multi-family markets. This is a key position for a motivated, relationship-driven professional who thrives on exceeding sales goals, developing strong partnerships, and contributing to the company's continued growth. Qualifications Develop and manage a territory sales plan focused on expanding business with builders, developers, general contractors, and property managers. Drive sales performance by identifying opportunities, closing deals, and achieving monthly and annual KPIs. Build and maintain long-term relationships through exceptional customer service and project support. Collaborate with design, estimating, and operations teams to ensure successful project execution. Track sales metrics, prepare forecasts, and provide regular performance reports. Represent the Kitchen & Floor Decor brand with professionalism and integrity at all times. What We're Looking For: 3-5+ years of territory or B2B sales experience in kitchen, flooring, or building materials (multi-family market experience strongly preferred). Proven track record of meeting and exceeding sales goals. Strong communication, negotiation, and presentation skills. Self-motivated and organized, with the ability to manage multiple accounts and projects simultaneously. Valid driver's license and ability to travel within the assigned territory. What We Offer: Competitive base salary plus commission Vehicle allowance Career growth opportunities in a fast-growing company Supportive team culture with autonomy and recognition Join Us: If you're ready to grow your career with a company that values initiative, integrity, and customer satisfaction, we'd love to hear from you.

WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company's objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals. WHAT YOU WILL DO: People Responsible for actively recruiting and seamlessly onboarding new hires. Acting with a sense of urgency, hiring quality talent to plan for and create talent bench Train and develop top talent by supporting team members in identifying career development goals and opportunities for growth and exposure; set clear goals and communicate to direct reports in alignment with department objectives and support in achievement strategy Foster an environment of accountability by leading team in appropriately enforcing policies and procedures, ensuring understanding from all associates Evaluate and calibrate performance and productivity fairly for direct reports, provide feedback with consistent follow-up, coach and mentor associates on opportunities for improvement Develop direct reports to build their personal brand as a fashion authority through proactive outreach, leveraging social media platforms to build fashion influencer presence, and broaden connections beyond client base Drive continued education initiatives for direct reports, with a focus on product knowledge training, client events and experiences, and targeted selling and clienteling Promote a positive environment of achievement, recognition, and celebration Resolve work-related concerns and conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption Empower team to take ownership of internal and external customer problems and resolve them quickly Oversee scheduling of department associates with sensitivity to promotional calendar and business needs, while managing team's daily prioritization of tasks Create and maintain an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement Speak with truth and candor, modeling how to challenge the status quo appropriately Customer Experience Exhibit Saks Fifth Avenue's culture and values, and create a friendly, upbeat atmosphere where customer service is consistent with Company standards Role model exceptional service and client relationship building skills by consistently delivering memorable client experiences, planning and supporting client appointments to maximize results, and informing clients of in-store events to enhance engagement and loyalty Execute all client development-specific initiatives in-store and collaborate with functional partners, including store leadership, marketing, vendors, and merchants, to identify top clients and seamlessly execute events/experiences Proactively build positive and productive relationships, seeking to help others by identifying and meeting the needs of the team, customers, partners, and the community Build a cohesive customer service-driven team, overseeing customer service efforts and escalations Use data-driven methods to identify patterns in client spend, identify opportunities to increase wallet share, and drive repeat business Increase new client acquisition and strengthen existing relationships by leveraging various marketing tools and channels of technology, such as social media platforms, referrals, and networking Exercise expertise in use of clienteling tools to deliver exceptional service, stay connected with the client, and make targeted recommendations based on shopping history and preferences Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential Business Ownership Drive towards the achievement of maximum sales and growth through the development of client advisors and client relationships Establish well-thought-out plans and manage team execution, anticipating and adjusting for risks and roadblocks to maintain operational excellence within department(s) Execute plans and strategies in store to build strong client relationships and meet overall client development goals Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Support audit compliance to enforce department and stockroom controls, as applicable Stay informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities Track progress against departmental strategies to execute properly and successfully Proactively share information, best practices, and new ideas with team to improve business and performance Demonstrate strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input) Use critical thinking skills to analyze problems and to recommend viable solutions Personally champion change initiatives, explaining benefits and challenges of change to team and others impacted WHAT YOU WILL BRING: Required Qualifications (Minimum Requirements): Relevant experience and leading a team, with supervisory experience managing a team of direct reports A proven track record of success managing a selling and operations workforce and achieving business results Proficiency in utilizing available technology, including clienteling tools and social media (social selling), as well as Google Workspace programs, advanced proficiency preferred History of building, leading, motivating, and coaching teams to achieve objectives Excellent oral and written communication skills, structuring messages in a clear logical manner using the most appropriate communication medium Strong attention to detail May require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays Preferred Qualifications: Luxury retail fashion experience preferred 4-year degree preferred Continuously builds skills and knowledge through training, coaching, and career experiences Demonstrates a working knowledge and appreciation of the Saks Fifth Avenue business and the fashion industry Adapts personal approach in response to diverse situations and people Responds to unexpected changes in work environment with creativity and resilience Establishes and upholds high personal standards for individual work and environment Maintains a customer-centric mentality versus a solely store-centric one Comfortable working in a remote environment YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The starting salary for this position is $85,000 - $90,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Long's Jewelers For more than a century, Long's Jewelers has been New England's premier destination for fine jewelry, luxury watches, and exceptional client experiences. Family-owned and operated with seven locations across Massachusetts and New Hampshire, Long's is proud to partner with the world's most prestigious brands, including Patek Philippe and Rolex. With a reputation built on trust, integrity, and lasting relationships, Long's offers a truly unique opportunity to be part of a legacy brand. The Opportunity Long's Jewelers is seeking a Sales Manager to lead the flagship Patek Philippe boutique on Newbury Street in Boston. This is a rare opportunity to represent one of the world's most exclusive watchmakers, guiding clients through an experience that is as much about heritage and artistry as it is about ownership. The Sales Manager will be entrusted with fostering meaningful client relationships, mentoring a talented team, and serving as a key ambassador for both Long's and Patek Philippe. Key Responsibilities Represent Patek Philippe with professionalism, discretion, and integrity. Build lasting relationships with high-net-worth clients, offering an exceptional and personalized experience. Lead, coach, and inspire the boutique sales team, cultivating a collaborative and high-performance culture. Partner with leadership to drive strategy, elevate client experiences, and grow the boutique's impact. Serve as a trusted liaison with Patek Philippe leadership in the U.S. and Geneva, bringing insights and training back to the team. Qualifications 5+ years of experience in luxury watches or fine jewelry; high-complication expertise strongly preferred. A proven track record of building and sustaining long-term client relationships. Experience leading and developing high-performing sales teams in a luxury retail environment. Strong organizational, analytical, and communication skills. A passion for horology and an eagerness to represent one of the most respected names in the industry.

Hi, We at Yash Technologies are looking for IT Sales Executive, if you are looking for new opportunity, please share your updated resume. ******************************************* YASH Technologies is a 25+ year-young company with a goal to quadruple our revenue in the next 4 years. The kind of energy typical in a start-up, mixed with a strong foundation is what you will get to see at YASH today. As they say, what got you this far is not enough to get you to the next big milestone; and we are at that inflexion point. As a part of our growth plans, we are in the process of building on our strengths, while changing the way we operate internally and how we serve our customers. We are hiring our future leaders and actively seeking individuals with leadership skills who want to be part of a great growth story. We help our customers address their digital transformation challenges. With a customer-centric approach, YASH has earned the trust of clients globally and is the "Digital Partner of choice" for 75+ global F500 companies. YASH combines consulting, technology, advisory, and outsourcing services to empower clients to achieve unprecedented performance and revenue growth. The company is passionate about driving customer success, engaging with associates, and giving back to communities. Role Description This is a full-time role for a Sales Executive at YASH Technologies Raleigh,NC office. As a Sales Executive, your understanding of broad business processes and your depth of technical understanding of IT Services makes you a perfect candidate to understand customer business processes, identify their problem areas and help solve those problems using YASH Technologies service offerings. You will undergo an extensive YASH technology services training program and will be actively coached / mentored in YASH Account Management and Sales methodologies. You will be assigned to a specific market and will be responsible for few existing customers and expected to acquire new customers. Qualifications • Bachelor's degree in STEM subjects. Postgraduate degree in business (MBA) preferred. • Strong understanding and awareness of IT services • Strong communication and negotiation skills • Ability to build and maintain client relationships • Experience in the technology industry, preferably in consulting or IT services • Knowledge of digital transformation trends and technologies • Ability to work independently and as a part of a team • Excellent organizational and time management skills

The Client Executive will report to the Vice President of Client Strategy, and is responsible for executing the market strategies, client development initiatives, account based management, and sales process for the region. Working closely with the Leadership, Estimating and Business Development, and Operation teams, the CX will ensure our clients, opportunities, sectors, and go to market strategies are well developed, supported by data, and are executed in a manner to drive future results. Core Responsibilities: The position is a leadership position within the firm and includes responsibility for the following specific functions: * Market Strategy - Develop, maintain, and execute a Market Strategy that addresses accounts and opportunities that support the annual Regional and Subsidiary Business Plans along with the Long-Range Strategic Plan. This strategy should be segmented by region and work type, should identify the pipeline of opportunities, identify and address established and shifting market trends, identify our ability to compete, and address the potential Gross Margin we can expect. * Account Based Management- Manage assigned accounts by market, understand how each account fit within our book of business, the individual opportunities presented with those accounts, how our value propositions align with the accounts, and develop a strategic approach for how we sell and execute work for each account. The success of this competency will be driven by CX's ability to develop lasting relationships with each client, and/or facilitate the relationship building across the BOND Civil & Utility Construction zipper plan * Zipper Plan - Develop and execute zipper plans for assigned accounts. The plan should focus the efforts of the entire BOND Civil & Utility Construction team with each account's Priority Contacts. This should include maintaining leadership level relationships and pulling in a cross section of our personnel from project teams up through corporate leadership as appropriate. * Pipeline Development and Project Selection - Understand the market opportunities, our ability to compete and win-work in each market sector. Identify, understand the project and our ability to compete, track project development progress, and prioritize the individual opportunities we expect to compete on in relation to available resources and our existing backlog. * Capture Planning - Develop and execute a Capture Plan (Pre-Sell) to kick-off an opportunity or new account Support a cross-functional team consisting of Business Development, Regional Operations, Technical Experts, Subsidiary and Corporate Leadership, Estimating Marketing, and Risk Management in pursuing Priority Opportunities. Maintain engagement in relevant market-based pursuits to ensure client expectation compliance throughout the pursuit. * Work Plan - Maintain and publish a Work Plan based on a qualified handicapped pipeline of opportunities to gauge progress towards hitting our goals and to be used as a planning tool * Account Based Marketing - Work with our team to align the marketing effort with our Target Accounts and Target Opportunities. * Market Presence - Ensure BOND Civil & Utility Construction has the proper market presence at regional and industry events and associations. * Sales Engine - Support all Sales Engine activity as it relates to the region. * Dashboards and Reporting - Support data reports to communicate these target opportunities, target accounts, and other pertinent data to leadership and regional teams. Coordinate, prepare and lead monthly regional BD meetings. * Risk Management - Ensure Contract Risk, general Risk Management, Safety, and QA/QC are followed and communicated to regional leadership during the preliminary engagement on all client and project pursuits; Identify and offer mitigation strategies for risks identified during project pursuits that meet both BOND Civil & Utility Construction And Client Expectations. * Project Execution - Act as needed in an operations role on existing projects and select projects acquired in the future. Qualifications: * A Bachelor's degree, preferably in engineering, business, or construction management or equivalent experience * Has extensive experience and knowledge of all aspects of civil and utility construction * Strategic thinker able to translate thinking into plans, goals, and role assignments with measures to ensure implementation * Solutions oriented-Proactively assesses and addresses current and potential challenges within the organization and in the marketplace and competitive landscape * Leads through commitment--Engages and motivates individuals and teams * Possesses excellent communication skills at all levels * Results-focused * Ability to influence at all levels of the organization and secure resources to drive initiatives and implement strategies and strategic change * Compels Accountability-holding self and others accountable in a constructive manner that facilitates growth and development * The salary for this position is between $150k - $225k, plus vehicle allowance, annual bonus, 401k plus match, 90% cost of healthcare premium paid by company* The posted salary range reflects the expected compensation for a position performed in New York. For Massachusetts-based positions, compensation will be determined based on market data, internal equity, and candidate experience.

The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Client Executive Client Executive - This position is a client-facing role responsible for directly supporting client relationship management and coordinating all necessary insurance stewardship and service activity. The Client Executive is a high performing, goal-oriented individual whose primary responsibilities are building risk management strategies and managing the overall client relationship. The Client Executive is expected to also coordinate the relationships between the client and the internal Cross team, oversee the work product of the internal service team, and be the driving force for renewal and stewardship tasks. In partnership with the individual resources on the client service team, the Client Executive will negotiate and engage with carriers and underwriters when necessary. The Client Executive has responsibility to ensure team members deliver timely, technically sound, effective service as well as engage additional resources as needed to address the risk management needs of that client. The Client Executive will also be involved with creating and assisting with new or expanded business opportunities for Cross Insurance with either existing clients or prospective clients. Duties of a Commercial Lines Client Executive include, but are not limited to: Foster strong relationships with consistent, value-added engagement between Cross and its client. Responsible for the development of detailed, effective, state-of-the-art insurance strategies for Cross Commercial Lines clients -renewal or new business opportunities. Provide Cross Senior Management with status updates on overall account performance and strength of client relationship. Drive organizational goals while upholding best practices with a team atmosphere. Manage the entire new business or renewal sales cycle within the internal team - coordinating resources, managing timelines and communication. Responsible for higher level leadership and project management of internal team and external resources- strategies, assigned roles, deadlines, renewals, expediting workflow. Organize and implement all necessary resources available for client needs including Brokerage, Account Management, Claims, and Risk Control. Lead regularly scheduled meetings with team to strategize on renewals or new business with appropriate timelines and clearly defined roles and deliverables. Assist with the definition and collection of necessary client information, financial data, and applicable applications. Lead efforts to build and maintain detailed client records for renewal or new business presentations - renewal metrics, schedule of insurance, marketing history, trend analysis, historic exposures etc. Overall advocate for the client in the marketplace and serve as a trusted risk management resource. Requirements: Five (5) years of insurance experience in a client facing role. Has in-depth technical knowledge of commercial property & casualty insurance coverages and products and can advise clients accordingly. Ability to facilitate an effective team dynamic. Ability to interpret, analyze and present critical insurance data. Strong organizational and leadership skills. Excellent verbal and written communication skills. Project Management skills including attention to detail, effective deliverables, time management and prioritization. Experience with AMS360, Microsoft Office (Word, Outlook, PowerPoint, Excel, Teams) and Salesforce. Commercial Lines Producer License. COMPENSATION: $165,000.00 DISCLAIMER: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Member Company: Lamb Insurance Services ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. ROLE RESPONSIBILITIES Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Lamb is the leading commercial insurance broker dedicated to non-profits and social services organizations nationwide. Lamb is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Lamb has been recognized as one of the best places to and we are proud of our culture! ABOUT THE ROLE In this role you will be responsible for soliciting prospective clients utilizing our industry-leading proprietary resources, building strong relationships, and gathering the information necessary to properly quote and sell insurance coverage that your prospects need to effectively manage their risk and exposure. Responsibilities: Client Executives are responsible for meeting production goals and the direct selling of insurance to new and existing clients. Consistently reach out telephonically to new prospects from our extensive, proprietary prospect database to create new opportunities for policy placement. Lead consulting efforts with prospects to identify their insurance needs and work with Lamb's in- house carrier relations team to deliver the best insurance solutions from industry-leading carriers. Work closely with Lamb-assigned Account Managers to service “your book” of acquired clients to deliver both effective on-going insurance solutions and the highest possible level of client satisfaction. Participate in Lamb's in-house training programs to maintain expertise regarding products in the insurance market as well as optimize effective sales and servicing strategies. QUALIFICATIONS Bachelor's degree. Demonstrates our Core Values: Work Ethic, Passion, Caring, Effectivity, Humility Lamb is a proud Equal Opportunity Employer. Lamb is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lamb will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

About Hike Medical Hike Medical is reinventing musculoskeletal care, starting with feet. Our proprietary AI-vision platform turns a 30 second web-based (no sensors) foot scan into precision engineered, 3D-printed insoles that prevent pain before it starts. We're already protecting on-their-feet workforces at Fortune 50 leaders, major health systems, and middle America manufacturers. Fresh off a stealthy round with top tier VCs, we run a fast, no BS, execution-first culture out of Boston's Seaport as we sprint toward $100M ARR and standing with 10M Americans as they step into their shoes daily. First and only PDAC-approved 3D printed custom insole in the world 🌎 3 proprietary AI models that power the experience Two products: one for employers & health plans, one for clinics - creating a virtuous cycle of clinician-labeled data Expanded care access to 100,000+ Americans to date 10x'd revenue from 2023 to 2024 and on track to do the same in 2025; profitable month-over-month The Opportunity You'll be Hike's first Customer Success Leader and first full-time hire fully dedicated to owning the post-sale customer lifecycle. You'll lead our largest and most complex relationships across employers, healthcare institutions, and major ecosystem partners, making sure they launch successfully, see real outcomes, and grow with us. This role is an opportunity to manage a high-profile portfolio of our most important customers at any time, act as their go-to partner, and build the systems and rhythms that define Customer Success at Hike. This role is perfect for someone who is: Energized by large-scale enterprises and complex, multi-stakeholder engagements Extremely sociable and loves being in the middle of customer conversations Highly organized (ideally the most organized person on their current team) and thrives when there's a lot at stake You'll work closely with the leadership team, Sales, Operations, Product, and be a core driver of revenue retention and expansion. What We're Looking For These are not hard-and-fast requirements, we care more about crisp execution and ownership than checking every box. 2-3 years of benefits consulting experience with firms such as AON, Mercer, WTW, Gallagher, Lockton, etc., along with at least 1 year of experience at a digital health employee benefit technology organization in onboarding, implementation, customer success, or account management. Healthcare, employer benefits, MSK, occupational health, or med-device experience Experience working with large enterprises and complex programs (e.g., Fortune 100 employers, major health systems, large manufacturers) Deep understanding of the HR/benefits buyer Proven ability to concurrently manage many high-profile accounts in a high-pressure environment Track record of driving adoption, renewals, and expansion in an existing book of business Exceptionally strong relationship-building and communication skills, from operators to C-suite Extremely sociable and comfortable leading customer meetings, workshops, and QBRs Highly organized with a strong system for keeping projects, stakeholders, and actions on track Experience partnering with Sales, Operations, Product, and Support On-site in Boston Nice-to-Haves Experience in venture-backed or high-growth early/growth-stage companies Exposure to building or scaling CS processes and tooling (e.g., HubSpot) Experience with complex implementations or rollouts across distributed workforces Primary Responsibilities Customer Ownership: Act as the primary point of contact for our key customers to help build deep, trust-based relationships and ensure the success of the partnerships. Manage multiple complex engagements at once with tight project plans, clear communication, and zero dropped balls. Onboarding & Launch: Lead end-to-end onboarding and rollout plans, coordinating with internal teams to ensure smooth deployment and strong early adoption. Adoption, Outcomes & Renewal: Track and report on statuses of customer relationships and and proactively drive renewal and expansion opportunities. Communicate Customer Sentiment Internally: Synthesize and share customer feedback with management team, Product, Operations, and Commercial teams to shape roadmap and focus on continuously improving the experience . Systems & Scale: Help build best-in-class playbooks, processes, and reporting that allow Customer Success at Hike to effectively scale with the business. Escalation Leadership: Own high-pressure escalations, coordinate cross-functional response, and turn issues into long-term improvements. What You'll Get Competitive cash compensation + equity Full medical, dental, and vision coverage $15K relocation bonus if needed The opportunity to help build Customer Success from the ground up at a category-defining company Daily collaboration with the founding team and senior leadership Free custom insoles (of course…)

What You'll Do: You will be working directly with clients to understand their advertising goals, and then bringing forward the right Criteo solution to address their needs. will be responsible for analyzing an assortment of metrics for all ads served, and communicating opportunities/concerns internally to all parties involved. You will be the client's "Go-To" person for any questions. You will monitor and optimize existing campaigns to grow investment while cultivating a strong and productive relationship with clients. * Managing the day-to-day relationships with clients to ensure we exceed their goals and expectations. * Digging deep into the campaign data to build future client strategy. * Lead regular client check-ins and business reviews, communicating optimizations made along with the planned road map. * Internally escalating any issues and concerns raised by clients. * Work with internal teams to ensure campaigns are running smoothly, goals are being met and technical issues are being addressed timely and effectively Who You Are: * 4+ years of direct advertising/marketing industry experience or related * Understanding of the digital media/programmatic landscape * Proven experience in managing and growing client relationships in a fast-paced, innovative, and revenue-driven environment. * Self-driven and highly motivated to provide outstanding service and optimal performance of campaigns for all clients. * A Track record of proven analytical, problem-solving, and decision-making skills. * Ability to navigate and collaborate with other internal departments to produce positive results for clients and the company. * Ability to articulate the impact of campaign strategy and digital media optimizations toward business goals. * Excellent organizational and project management skills, with the ability to execute on multiple projects simultaneously in an organized fashion. * Superior communication (written and verbal) and presentation skills We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application! Who We Are: Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We're shaping a more open and sustainable digital future for advertising. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics. What We Offer: Ways of working - Our hybrid model blends home with in-office experiences, making space for both. Grow with us - Learning, mentorship & career development programs. Your wellbeing matters - Health benefits, wellness perks & mental health support. A team that cares - Diverse, inclusive, and globally connected. Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo. For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days. The US base salary pay range for this position per year is: 83,840 - 104,800