Senior client service specialist vs field service specialist

Differences between senior client service specialist and field service specialist duties and responsibilities

Senior client service specialist example responsibilities.

• Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
• Configure, support, and troubleshoot home use Cisco VPN routers for executive level employees.
• Collaborate with auditors to prepare Medicaid and Medicare cost reports resulting in optimal reimbursement rates.
• Determine eligibility for clients in the community for in-home and consumer direct service programs by reviewing Medicaid and Medicare guidelines.
• Perform various trades at clients request while keeping parallel with securities regulations.
• Identify cross-selling opportunities when acquiring new clients by advising on complex investment topics.

Field service specialist example responsibilities.

• Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
• Assist major corporations in establishing new PC systems.
• Redesign TVM, LAN functionality to meet companies growing needs
• Ensure compliance with OSHA requirements and regulations on a daily basis.
• Resolve customer printing and scanning issues from primarily PC computer systems.
• Learned and apply HVAC repair techniques on refrigerator containers, trailers and vehicles.
Show more