Senior client service specialist vs litigation support specialist

Differences between senior client service specialist and litigation support specialist duties and responsibilities

Senior client service specialist example responsibilities.

• Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
• Configure, support, and troubleshoot home use Cisco VPN routers for executive level employees.
• Collaborate with auditors to prepare Medicaid and Medicare cost reports resulting in optimal reimbursement rates.
• Determine eligibility for clients in the community for in-home and consumer direct service programs by reviewing Medicaid and Medicare guidelines.
• Perform various trades at clients request while keeping parallel with securities regulations.
• Identify cross-selling opportunities when acquiring new clients by advising on complex investment topics.

Litigation support specialist example responsibilities.

• Manage all aspects of litigation support services, including trial technology and presentation services, case management and document management services.
• Port all EML data into SQL database for litigation services support.
• Provide strategic advice to both in-house corporate counsel and law firm partners regarding ESI collection, retention and document review solutions.
• Create databases for litigation applications using concordance and summation.
• Scan batches using scanners attach to IPRO workstations.
• Create SQL queries for review and the processing platform.
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