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Senior client services analyst vs client services consultant

The differences between senior client services analysts and client services consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior client services analyst, becoming a client services consultant takes usually requires 6-12 months. Additionally, a senior client services analyst has an average salary of $84,637, which is higher than the $66,671 average annual salary of a client services consultant.

The top three skills for a senior client services analyst include client service, process improvement and client accounts. The most important skills for a client services consultant are customer service, HR, and project management.

Senior client services analyst vs client services consultant overview

Senior Client Services AnalystClient Services Consultant
Yearly salary$84,637$66,671
Hourly rate$40.69$32.05
Growth rate10%-4%
Number of jobs91,516258,107
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 72%
Average age4240
Years of experience212

What does a senior client services analyst do?

A senior client services analyst's main job is to provide their clients with investment advice. They prepare reports for clients, manage clients' inquiries, and document all potential issues. They must have excellent verbal and written communication skills.

What does a client services consultant do?

A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.

Senior client services analyst vs client services consultant salary

Senior client services analysts and client services consultants have different pay scales, as shown below.

Senior Client Services AnalystClient Services Consultant
Average salary$84,637$66,671
Salary rangeBetween $58,000 And $122,000Between $40,000 And $109,000
Highest paying CitySan Francisco, CAUniondale, NY
Highest paying stateConnecticutNew York
Best paying companyIcma-rcControl Risks
Best paying industryPharmaceuticalTechnology

Differences between senior client services analyst and client services consultant education

There are a few differences between a senior client services analyst and a client services consultant in terms of educational background:

Senior Client Services AnalystClient Services Consultant
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeStanford University-

Senior client services analyst vs client services consultant demographics

Here are the differences between senior client services analysts' and client services consultants' demographics:

Senior Client Services AnalystClient Services Consultant
Average age4240
Gender ratioMale, 57.0% Female, 43.0%Male, 47.9% Female, 52.1%
Race ratioBlack or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 16.0% Asian, 12.5% White, 54.0% American Indian and Alaska Native, 0.4%Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between senior client services analyst and client services consultant duties and responsibilities

Senior client services analyst example responsibilities.

  • Lead corporate ITIL service level management initiative and implement key performance indicators (KPIs) to effectively measure operational performance.
  • Perform SQL queries in Microsoft SQL 2000 , 2005 and IBM DB2 databases.
  • Work with Microsoft SQL and create maintenance plans.
  • Work with vendors to execute warranties, troubleshoot, procure equipment and parts and have onsite work complete.
  • Coordinate processing insurance, annuity and securities applications al
  • Reconcile all collateral positions and perform monthly reconciliations for cash and securities.
  • Show more

Client services consultant example responsibilities.

  • Manage 100+ clients every 4 weeks and engage in their advertising campaigns using 3 CRM systems.
  • Explain all the necessary features and benefits of owning a BMW to ensure individual sales are achieve.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Work with technical support as needed to effectively troubleshoot, analyze and resolve a client's concern and/or inquiry.
  • Provide guidance and troubleshoot project challenges during fielding.
  • Ensure accurate data integrity with the HRIS system database.
  • Show more

Senior client services analyst vs client services consultant skills

Common senior client services analyst skills
  • Client Service, 18%
  • Process Improvement, 13%
  • Client Accounts, 13%
  • Client Inquiries, 11%
  • Client Issues, 11%
  • External Clients, 10%
Common client services consultant skills
  • Customer Service, 77%
  • HR, 2%
  • Project Management, 1%
  • Payroll, 1%
  • Client Service, 1%
  • Client Satisfaction, 1%

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