Senior customer service coordinator vs customer services coordinator

Differences between senior customer service coordinator and customer services coordinator duties and responsibilities

Senior customer service coordinator example responsibilities.

• Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
• Present PowerPoint presentations to new hires classes.
• Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.
• Help troubleshoot equipment like cell phones and internet devices, track packages for new equipment orders and replacements.
• Ship and activate customers equipment, troubleshoot.
• Produce and create all marketing materials and PowerPoint presentations.
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Customer services coordinator example responsibilities.

• Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
• Manage cleanliness and organization of work area and equipment.
• Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
• Select to test and troubleshoot new CRM system.
• Assist with internal CRM system issues, and stick orders.
• Assist customer in learning windows, internet and various utilities.
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