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The differences between senior customer service technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer service technician and a senior service technician. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $33,074 average annual salary of a senior customer service technician.
The top three skills for a senior customer service technician include customer complaints, customer support and technical support. The most important skills for a senior service technician are customer service, preventative maintenance, and java.
| Senior Customer Service Technician | Senior Service Technician | |
| Yearly salary | $33,074 | $74,893 |
| Hourly rate | $15.90 | $36.01 |
| Growth rate | -4% | 8% |
| Number of jobs | 196,936 | 134,284 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 39% |
| Average age | 40 | 44 |
| Years of experience | 12 | 12 |
Senior customer service technicians and senior service technicians have different pay scales, as shown below.
| Senior Customer Service Technician | Senior Service Technician | |
| Average salary | $33,074 | $74,893 |
| Salary range | Between $17,000 And $63,000 | Between $51,000 And $108,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | UBS |
| Best paying industry | - | Energy |
There are a few differences between a senior customer service technician and a senior service technician in terms of educational background:
| Senior Customer Service Technician | Senior Service Technician | |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 39% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between senior customer service technicians' and senior service technicians' demographics:
| Senior Customer Service Technician | Senior Service Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 64.9% Female, 35.1% | Male, 88.2% Female, 11.8% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 22.6% Asian, 6.7% White, 52.1% American Indian and Alaska Native, 0.7% | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 1% |