Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center
At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients.
As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities.
The Expertise and Skills You Bring
15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers.
You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps.
You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure.
You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems.
You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement.
You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services.
You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities.
You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution.
You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure.
You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization.
You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them.
The Value You Deliver
Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint.
Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates.
Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results.
Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps.
Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The base salary range for this position is $140,000-285,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
$140k-285k yearly 1d ago
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Senior Manager, Risk Management
Cumberlandfarmsinc
Senior director job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
$104k-149k yearly est. 1d ago
Director, Architecture
Fidelity Investments 4.6
Senior director job in Boston, MA
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.
The Expertise You Have
An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.
The Skills You Bring
7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios
Proficient in Cloud Architectures, services, and patterns
7+ years of experience in software engineering delivering web and/or desktop applications
Experience with DevSecOps and authoring CI/CD automation
Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization
Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments
Familiarity with secrets management and certificate lifecycle automation
Relevant certifications - CISSP, CCSP, ITIL, or equivalent
Solid understanding of cryptography controls and enterprise PKI operations
Practical use of Infrastructure as Code for secure repeatable builds
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
$126k-255k yearly 1d ago
Vice President of Operations-Luxury Short Term Rentals
Talently
Senior director job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
$131k-215k yearly est. 2d ago
VP of Creative Strategy & Brand Architecture
EF Education First Gruppe 4.0
Senior director job in Boston, MA
A global education company is seeking a Vice President of Creative Strategy in Boston to elevate its brand vision across multiple travel brands. This role involves developing brand strategies, overseeing creativity across various channels, and leading high-performance teams. The ideal candidate will have over 15 years of creative leadership experience with a strong portfolio and a passion for the company's mission of opening the world through unforgettable travel experiences.
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$136k-194k yearly est. 17h ago
Vice President , Business Operations and Clinical Analytics
Dana-Farber Cancer Institute 4.6
Senior director job in Boston, MA
The Vice President, Business Operations and Clinical Analytics is a key member of the senior leadership team reporting directly to the Chief Medical Officer (CMO) at Dana-Farber Cancer Institute. This role is responsible for driving strategic, operational, and analytical initiatives across the clinical enterprise. With a deep understanding of clinical operations, the VP leads efforts to identify and apply data to improve care delivery, optimize provider performance, and support enterprise-wide decision-making. The VP partners closely with leaders in Clinical Operations, Nursing and Patient Care Services, Information Systems, Finance, Quality, and external affiliates. The individual also oversees the provider credentialing and compliance functions and plays a lead role in developing executive-level presentations for the Board of Trustees, Faculty and external audiences. Success in this role requires a collaborative leadership style, outstanding analytical capabilities, operational fluency, and exceptional communication skills.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Strategic and Operational Leadership
Serve as the operational and analytical leader for the Office of the Chief Medical Officer.
Translate strategic priorities into measurable operational goals and actionable initiatives.
Represent the CMO's office in cross-functional efforts, strategic initiatives, and partnerships across the Institute and with affiliate organizations.
Collaborate closely with senior leaders in Ambulatory and Inpatient Operations, Nursing, IT, Quality, and Finance to align goals and drive system-level improvements.
Clinical Analytics and Performance Management
Lead the development and use of clinical, operational, and financial data to inform executive decision-making.
Identify and pursue opportunities for performance improvement, cost reduction, and enhanced provider productivity.
Oversee dashboards, key performance metrics, and predictive analytics initiatives that support clinical efficiency and effectiveness.
Partner with internal data teams to ensure data governance, accuracy, and availability.
Business Operations
Oversee major CMO-driven operational initiatives, such as new service lines, clinical site development, and cross-institutional planning efforts.
Support development and evaluation of new care delivery models, including financial and operational analysis.
Lead incentive plan design and implementation for medical oncology providers, aligned with industry best practices and institutional priorities.
Foster relationships across Dana-Farber and with affiliate institutions (e.g., BIDMC, BWH, BCH) to ensure seamless coordination of shared services and goals.
Provider Services and Credentialing
Provide executive oversight of the Office of Medical Affairs and Professional Credentialing.
Ensure medical staff credentialing, enrollment, and governance processes are compliant, efficient, and aligned with institutional values.
Support medical staff committee infrastructure and maintenance of bylaws and regulatory standards.
Board and Faculty Communications
Lead the development of high-impact presentations and materials for the CMO to present to the Board of Trustees, clinical faculty and external audiences.
Synthesize complex operational and analytical insights into clear, actionable, and compelling narratives.
Ensure that strategic updates and proposals are timely, accurate, and aligned with institutional priorities.
Team Leadership and Development
Supervise and mentor a team of managers and project leads, including those in clinical analytics, credentialing, and strategic projects.
Foster a high-performance culture focused on execution, accountability, and professional development.
Lead recruitment, performance management, and succession planning within the CMO's office.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Deep understanding of clinical operations, hospital systems, and the provider environment.
Strong analytical, quantitative, and financial modeling skills.
Ability to derive actionable insights from complex data sets.
Superior communication and presentation skills, including experience with executive audiences.
Strategic thinker with a hands‑on, pragmatic approach to problem solving.
Proven ability to lead cross-functional teams and manage multiple priorities in a fast‑paced environment.
MINIMUM JOB QUALIFICATIONS:
Bachelor's degree required; master's degree in healthcare administration, public health, business, or related field strongly preferred.
Minimum of 10 years of progressive experience in healthcare operations, management, analytics, or consulting.
Experience in an academic medical center or complex healthcare environment preferred.
Demonstrated expertise in operational improvement, strategic planning, and use of data to drive decision‑making.
SUPERVISORY RESPONSIBILITIES:
Supervises five direct reports:
Manager, Office of Medical Affairs and Professional Credentialing
Manager, Clinical Administration (promotion on hold)
Sr. Project Manager, Business Ops & Analytics
Sr. Manager, Business Development & Analytics
Sr. Tech Strategist, Business Operations
PATIENT CONTACT:
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$247,800.00 - $283,400.00
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$247.8k-283.4k yearly 1d ago
Vice President- Debt Capital Markets
Davis 3.8
Senior director job in Boston, MA
Davis is a vertically integrated real estate investment, development and management firm that leverages five decades of experience, the strength of its leadership team and employees and a diversified portfolio to deliver maximum value for its investors and tenants. Headquartered in Boston and investing across the United States, Davis prides itself on taking a nimble, collaborative approach to delivering best-in-class results from complex opportunities. With $12.8 billion in gross asset value invested through real estate equity, debt and fixed-income securities, Davis today owns a real estate portfolio of approximately 15.2 million square feet of healthcare and life science, industrial, retail, office and hospitality properties and more than 5,800 residential units across the United States. For further information, visit **************************
This position will be dedicated to sourcing, structuring, closing, and managing project level debt financing for the Company's commercial real estate portfolio. Additionally, this position will assist the CFO with sourcing, negotiating and closing fund level subscription lines of credit, managing interest rate risk across the portfolio and conducting ad hoc projects. Types of financing include acquisition, construction, and permanent loans, but could also include subscription lines of credit, warehouse lines of credit and note on note financing.
This individual will work to enhance the ecosystem of our credit relationships to capitalize on our robust pipeline of development projects and value-added investments, often working through innovative transaction structures to secure the best economics for the company. The Vice President, Debt Capital Markets will also partner internally with the investments team to source loan acquisitions and work with the asset management, development, accounting, legal, and risk teams on revenue forecasting, strategy, business planning, and operational requirements.
Role & Responsibilities:
Capital Markets Strategy & Execution
· Develop and execute firm-wide debt capital markets strategy in alignment with investment and portfolio objectives.
· Lead the structuring, sourcing, negotiation, and closing of complex real estate financings across asset classes and geographies.
· Oversee preparation of financing packages, including cash flow modeling and sensitivity analysis, lender outreach, term sheet negotiation, and final execution.
· Manage portfolio-wide debt maturity schedules and refinancing strategies on a multi-year horizon.
· Execute loan on-boarding, including but not limited to loan abstracting of reporting due dates, covenant test dates, compliance forms and leading debt investment turnover meetings.
· Work collaboratively with investment and asset management teams in sourcing and managing debt investments of the flagship value-add equity fund and credit fund, which may include leading the asset management of existing debt investments.
Lender & Capital Partner Relationships
· Own and cultivate senior-level relationships with banks, insurance companies, agencies, and alternative lenders.
· Represent Davis in capital markets discussions, lender strategy meetings, and industry forums, including but not limited to CREFC and MBA.
· Lead lender selection strategy for large-scale, complex, or non-traditional financings.
Portfolio & Risk Management
· Advise senior management on optimal capital structure, leverage, interest rate exposure, and recourse considerations.
· Lead the formation of debt diversification initiatives and hedging strategies and make recommendations to the hedging sub-committee.
· Oversee covenant compliance, reporting requirements, and lender communication across the loan portfolio.
· Manage and execute post-closing loan amendments, extensions, etc., working in conjunction with the asset management, legal and accounting teams.
Leadership & Cross-Functional Collaboration
· Serve as a senior capital markets resource across investment, development, asset management, legal, and accounting teams.
· Lead cross-functional teams on complex financings, recapitalizations, and restructurings.
· Act as a trusted advisor to executive management on all matters of finance and debt capital markets.
Analytical & Advisory Responsibilities
· Lead tenant credit financial analysis and other ad hoc financial analysis as required.
· Provide market intelligence and insights on lending trends, pricing, and new capital sources to senior leadership.
· Contribute to Investment Committee and executive level presentations to guide business strategy decisioning and reporting.
· Participate in investment, valuation, and risk management processes, including but not limited to weekly investment committee meetings as required.
· Participate in Vertical meetings, providing support and collaboration with the Vertical Leads as required from a debt optimization and execution perspective.
· Other responsibilities and requirements as required by manager or company.
Skills & Qualifications:
· Bachelor's degree required, MBA/ M.S. or other relevant Advanced Degree preferred.
· A minimum of ten (10) years of commercial real estate investment and finance experience, preferably working with properties in excess of $25mm in value across multiple asset types including lab/life science, office, residential and industrial.
· Demonstrated ability to creatively structure complex loan structures and to close high volume of financing transactions.
· Must be an incredibly driven self-starter with exceptional time management, presentation and communication skills.
· Experience underwriting and valuing commercial real estate investments using discounted cash flow, direct capitalization, and sale comparable methodologies.
· Demonstrate strong organizational skills, including commitment to follow-up on open issues, meet deadlines and pay attention to details.
· Flexibility to deal with multiple projects simultaneously while working independently.
· Knowledge of and interest in U.S. capital markets.
Compensation & Benefits:
Salary Range: $175,000 - $250,000
Compensation will include a bonus and an attractive benefits package.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age (40 or older), marital status, sexual orientation, gender identity/expression, citizenship, real or perceived disability or handicap, genetic predisposition, veteran status, and/or any other protected category in accordance with applicable federal, state or local law
$175k-250k yearly 2d ago
Director, Financial Markets & Real Estate Strategy
Price Waterhouse Coopers 4.5
Senior director job in Boston, MA
A leading financial services firm in Boston seeks a Director for its Financial Markets Business Advisory team, responsible for guiding clients in complex financial structures and business development. The ideal candidate must have 8 years of experience and relevant certifications like CPA or CFA. This role emphasizes leadership, strategic decision-making, and mentoring future leaders while fostering a collaborative environment. Competitive salary range is offered, alongside comprehensive benefits and an annual bonus.
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$130k-167k yearly est. 3d ago
Commercial Credit Risk Senior Director
Citizens Bank 3.7
Senior director job in Boston, MA
We are seeking a dynamic and experienced credit executive to lead the Commercial & Industrial (C&I) Credit Risk function for the Corporate Banking division. This role is responsible for managing credit risk across all industry verticals, including, but not limited to industrials, energy, transportation, technology, healthcare, aerospace and defense, and financial services. The role is also responsible for leading a team of geographically dispersed Senior Credit Officers with deep sector expertise and delegated approval authorities.
This highly visible leadership role requires strategic vision, sound judgment, and the ability to operate decisively in a fast‑paced, multi‑dimensional environment. The ideal candidate will have over 20 years of experience in credit risk management at major financial institutions and possesses deep knowledge of regulatory frameworks, underwriting standards, capital markets products, and workout strategies.
Key Responsibilities
Portfolio Leadership & Strategy: Lead the strategic direction and risk oversight of a complex C&I credit portfolio, ensuring alignment with the bank's risk appetite, growth objectives, and regulatory expectations.
Team Management & Development: Manage and mentor a team of senior Credit Officers across multiple geographies. Promote a culture of accountability, collaboration, and continuous learning, while ensuring consistent credit standards and decision‑making across sectors.
Credit Decisioning & Governance: Hold delegated credit authority for high‑value transactions and provide recommendations for credits exceeding approval thresholds. Advise and guide senior credit officers in highly visible, complex deal situations. Serve as a senior voice in credit discussions, policy forums, and risk governance bodies.
Sector Expertise & Transactional Support: Leverage specialized industry knowledge to support complex credit structures, including leveraged finance, acquisition financing, and syndicated loans. Partner with Corporate & Investment Banking and Capital Markets teams to deliver tailored client solutions.
Regulatory & Risk Management Leadership: Represent the credit function in regulatory exams, internal audits, and model validation reviews. Contribute to the formation of risk appetite, policy enhancements, and strategic initiatives.
Stakeholder Engagement: Act as a senior advisor to Relationship Managers, Portfolio Managers, and business line leaders. Participate in client meetings to assess creditworthiness and support informed decision‑making.
Qualifications
20+ years of commercial credit experience at major banks, with a strong track record in managing large, complex portfolios.
Demonstrated leadership in managing high‑performing credit teams across diverse geographies and sectors.
Deep understanding of regulatory requirements, underwriting practices, and capital markets products.
Demonstrated experience adjudicating credit decisions and decisively exercising credit approval authority.
Experience and knowledge of leveraged finance, special assets, and workout scenarios.
Strong executive presence and ability to influence senior stakeholders across the organization.
Hours & Work Schedule
Hours per week: 40
Work schedule: M - F
Pay Transparency
The salary range for this position is $220,000-$340,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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$220k-340k yearly 1d ago
Director of R&D Project Leadership
Nova Biomedical GmbH 4.6
Senior director job in Waltham, MA
A leading biomedical company in Waltham is seeking a Director for R&D Project Management. This senior leadership role involves overseeing strategic projects, managing a high-performing team, and ensuring alignment with business objectives. Ideal candidates will have over 10 years in project management, strong leadership abilities, and relevant degrees. The position offers a salary range of $190,000 - $230,000, along with generous benefits and a hybrid work model.
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$190k-230k yearly 3d ago
Director, Underwriting Research & Development
Manulife Financial
Senior director job in Boston, MA
Key to John Hancock's success is maintaining the core competency of Underwriting expertise which relies on a strategy of continual enhancements to our proprietary underwriting approaches and keeping current with medical, lifestyle and technological advances that can further advance our underwriting expertise.
We are seeking an Underwriting Director with a history of making sound underwriting decisions, building strong relationships and communicating effectively to join us on our transformation journey to simplify the insurance process for our customers. This role is accountable for providing underwriting subject matter expertise, leadership and collaboration with cross-functional teams comprised of actuaries, operations specialists, data scientists, and developers. The successful candidate will demonstrate proven research and development capabilities, project execution, out-of-the-box thinking, and creative problem-solving skills.
Key Accountabilities
Oversee the research, analysis, and development of proposals for recommendations on the effectiveness of new data sources and underwriting techniques
Collaborate with teams to develop innovative, data-driven underwriting solutions and capabilities that ensure seamless experience for a broad customer base.
Support product development work for targeted initiatives
Analyze underwriting data through various studies and claims experience if applicable
Prioritize project work, focusing on generating the most value for the business
Keep abreast of external factors that may affect underwriting (e.g. medical and technical advancements, industry rules, compliance and regulations)
Keep abreast of competitor actions and industry trends
Work with internal stakeholders to recommend and implement underwriting guideline changes
Provide oversight of relationships with external vendors, partners and technologies that support business capabilities
Apply innovative thinking and creative problem-solving to address complex underwriting challenges.
Participate in management of mortality and risk monitoring, including post implementation and monitoring plans and outcomes
Contribute to the continuous improvement of underwriting practices and procedures.
Responsible for leading discussions to communicate recommendations, results and progress to senior leadership
Job Requirement
Advanced knowledge and experience of underwriting risk assessment - medical, non-medical, financial
Experience with project and tech implementations and owning the translation of business requirements to technology capabilities
Highly engaged: able to self-manage, create solutions, prioritize deliverables and execute projects under deadline pressure
Excellent interpersonal, oral and written (technical) communication skills and comfort presenting to senior leaders on technical topics
Ability to convey complex underwriting concepts to diverse stakeholders.
Exceptional collaboration and presentation skills, demonstrated through experience working with various technical audiences and across multiple functions such as actuaries, medical, data scientists, operations, legal and compliance teams
Mentorship and coaching of developing talent and team members
Excellent MS Office Skills, Excel, Powerpoint, Teams and web tools
Undergraduate and/or post graduate degree in science, medical or related field or minimum of 5-10 years' experience in underwriting and/or research experience
FALU/FLMI a plus
When you join our team
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
USA, Massachusetts - Full Time Remote
Working Arrangement
Remote
Salary range is expected to be between
$120,750.00 USD - $217,350.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights Family & Medical Leave Employee Polygraph Protection Right to Work E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
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$120.8k-217.4k yearly 17h ago
Revenue Enablement Director - SaaS Growth & Strategy
Validity 4.5
Senior director job in Boston, MA
A leading SaaS company is searching for a Revenue Enablement Director/Senior Manager to lead their revenue function in Boston. This role focuses on driving measurable improvements in SaaS sales performance. The ideal candidate will have over 11 years of related experience in B2B environments, leading teams and aligning with C-level stakeholders. A competitive salary of $150,000 to $175,000 is offered, with additional benefits. This position requires in-office work three days a week.
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$150k-175k yearly 2d ago
VP, School Partnerships & District Strategy
City Year 4.2
Senior director job in Boston, MA
An educational nonprofit organization seeks a Vice President of School Relations to develop partnerships with schools and districts nationwide. The successful candidate will lead initiatives aimed at enhancing student impact and improving school conditions. Responsibilities include strategic planning, providing technical assistance, and managing relationships across diverse educational environments. Candidates must possess a bachelor's degree, relevant experience in education reform, and strong communication skills. A collaborative team player with problem-solving abilities is essential.
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$167k-246k yearly est. 4d ago
T1D Medical Affairs Director - Strategy & Leadership
Vertex Pharmaceuticals 4.6
Senior director job in Boston, MA
A global biotechnology company is seeking a Medical Affairs Medical Director to provide leadership in the execution of medical strategies for T1D. This role involves collaborating with cross-functional teams, interpreting scientific data, and engaging with external stakeholders to ensure the voice of patients is included in product strategies. Requires an M.D., PhD, or equivalent with a strong background in medical affairs and clinical development.
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$158k-206k yearly est. 3d ago
Sr Director, Global Supply Chain, IT Solutions
Hologic, Inc. 4.4
Senior director job in Boston, MA
Sr. Director, Global Supply Chain IT Solutions
Department: IT, Global Supply Chain Reports To: VP, Global IT Solutions Travel: Up to 25%
About the Role
Hologic is seeking a Sr. Director, Global Supply Chain IT Solutions to lead the development and execution of our global supply chain IT roadmap. You'll drive transformative ERP and supply chain system implementations, optimize operations, and partner with senior leadership to deliver innovative technology at scale. Manage a talented IT team (15+), enable process excellence from sourcing through delivery, and ensure our customers receive the highest standard of service.
Key Responsibilities
Lead IT strategy and roadmap for global supply chain operations.
Partner with business and regulatory leaders to drive digital transformation and continuous improvement.
Oversee successful delivery of ERP (Oracle preferred) and advanced planning (Kinaxis Maestro, etc.) systems.
Foster high performance, talent growth, and strong engagement across the IT team.
Ensure process optimization, system reliability, and stakeholder satisfaction.
What You Bring
15+ years' IT leadership experience, ideally in regulated/global environments.
Proven track record with large-scale ERP and supply chain system implementations.
Deep knowledge of supply chain processes and advanced planning tools.
Exceptional people leadership, collaboration, and communication skills.
BS/BA required; MBA and consulting background preferred.
Ready to lead and innovate on a global stage?
Our Commitment:
Successful candidates must meet the qualifications listed above and be able to perform essential job functions. Hologic is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the Americans with Disabilities Act (ADA)and applicable state laws. If you require assistance or an accommodation during the application or interview process, or in the workplace, please contact us at
*************************
.
Hologic, Inc. is proud to be an Equal Opportunity Employer, inclusive of disability and veterans.
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$137k-180k yearly est. 4d ago
Senior Director, Money Movement Experience & Growth
Citizens Bank 3.7
Senior director job in Boston, MA
A leading financial institution in Boston is seeking a Head of Consumer Money Movement to lead product management for money movement solutions. This senior role emphasizes enhancing customer experiences and driving innovation across various payment solutions, including wires and P2P transfers. The ideal candidate will have strong leadership skills and a solid background in product strategy. This position offers competitive pay and benefits, and a significant opportunity to shape banking experiences for millions of customers.
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$169k-234k yearly est. 17h ago
Senior Manager, Consulting
Dana-Farber Cancer Institute 4.6
Senior director job in Brookline, MA
The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company's most critical business issues and strategic priorities.
The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains project structure to drive large-scale organizational change. They will work on multiple highly complex, ambiguous projects simultaneously. May work independently or in partnership with Principal, Director and SeniorDirectors and may lead small project teams.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Overall
Drives large-scale organizational change
Works on multiple Institute-wide, highly complex, ambiguous projects simultaneously
Participates in the identification of value creation opportunities and implements planning structures to realize value
Hypothesis-Driven Approach to Planning
Applies a structured, hypothesis-driven approach to problem solving and using analytical tools and frameworks to develop solutions to complex business challenges
Conducts analysis, research and projections for complex negotiations and strategic decisions; develops and implements systems to organize and analyze data
Creates business cases for strategic programs and initiatives
Leads ad hoc research and due diligence relating to new projects and initiatives; translates business and competitive intelligence research back into projects
Articulates recommendations or options to support a definitive decision
Transformation & Execution
Creates project roadmaps and workplans that align with project vision and goals
Tracks, reports on, and executes project workplans
Identifies and escalates issues and risks
Manages project management office functions including program management, tools and methodologies, roadmap development and management, risk mitigation, reporting, interdependency management, resource management, strategic communications, impact creation plan management, financial management, change management, and governance and stakeholder management
Works with cross-functional teams to understand the impact of changes on different departments and ensure that transformation goals are aligned across the organization
Collaboratively plans with anticipated new clinical partners
Identifies and highlights likely business and financial impacts associated with program planning or expansion, as well as required implementation dependencies, issues, and risks to serve as input to prioritization and planning process
Conducts impact analyses to assess Institutional/stakeholder readiness for change adoption and applies change management processes and tools to support adoption of change. Supports the design, development, delivery, and management of project/change related communications
Stakeholder Management
Works collaboratively with cross-functional teams and interacts independently with staff, mid-level, and executive leaders throughout the organization (including C-Suite)
Builds and maintains consensus with stakeholders on project goals, critical issues, workplan, implications, recommendations, and implementation plan
Develop and secure stakeholder commitment to recommendations and implement plans
Maintains relationships with stakeholders and keeps them up to date on project status
Consulting Infrastructure
Collaboratively creates consulting frameworks and approaches that can be leveraged across projects and fit to purpose to accelerate speed to insights and results
Collaboratively develops and defines project infrastructure (work plans, roadmaps, timelines, resources, milestones, KPIs, etc.); anticipates, identifies, manages and resolves risks to project status, milestones, timelines; develops and presents updates/metric reports to leadership
Creates work products based on consulting best practices
Utilizes and continues to improve and refine a standard set of strategy development, consulting, and business planning tools
People Leadership
Work collaboratively with department and organizational peers to ensure maximum performance by providing purpose, direction and motivation
May lead small project teams
Contributes to Planning and Consulting staff development, as well as internal departmental process and performance improvement
Models and encourages high level of attention to detail and a commitment to producing high-quality results
SUPERVISORY RESPONSIBILITIES: May provide training and guidance to others, including project team members.
Qualifications
Bachelor's degree required; relevant Master's degree strongly preferred (MBA, MPH, MHA, MSW).
5 years of professional work experience, including at least 3 years in strategic planning, business planning, and/or consulting, required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to work closely and effectively with all levels of the organization
Knowledge of large-scale transformations, strategic planning, and consulting practices, as well as experience within the healthcare field
Excellent planning, project management, facilitation, and organizational skills, with the demonstrated ability to work on multiple concurrent projects simultaneously in a complex, deadline-driven environment
Excellent written and oral communication skills with ability to deliver presentations to a wide variety of audiences -up to and including executive level and C-Suite executives
Excellent problem-solving skills
Role-model results-orientation, teamwork, communication, and interpersonal skills to other members of team
Demonstrated ability to navigate complex and consensus driven environments to facilitate decision making
Ability to effectively design and facilitate large meetings
Ability to deal effectively with highly ambiguous and evolving situations while exhibiting calm presence to stakeholders and team members
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$143,800 - $165,000
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
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$143.8k-165k yearly 17h ago
Revenue Enablement Director
Validity 4.5
Senior director job in Boston, MA
Revenue Enablement Director / Senior Manager
LOCATION: We are focused on identifying local candidates who can work a hybrid office‑based position (Tuesday, Wednesday and Thursday) in the team's Boston, Massachusetts location. This role is not eligible for remote work or relocation.
About the Role We are seeking a dynamic and strategic Revenue Enablement Director/Senior Manager to lead Validity's revenue enablement function, driving continuous, consistent, measurable improvements in our SaaS sales performance and overall commercial effectiveness as we scale the next stage of high velocity growth.
Position Duties and Responsibilities
Strategic Vision & Executive Alignment: Develop and articulate a clear, forward‑thinking enablement strategy that directly supports Validity's aggressive revenue goals. Partner closely with C‑suite and GTM leadership to ensure alignment and secure buy‑in for key initiatives.
Departmental Leadership & Management: Lead the enablement function, including planning, resourcing, budget management, and overall departmental operations. Serve as the "manager of the function," establishing best practices and operational excellence.
Enablement Roadmap Delivery: Design, prioritize, and execute a comprehensive enablement roadmap covering onboarding, ongoing training, product launches, skills development, and technology adoption. Ensure initiatives are delivered on time and drive intended outcomes.
Team Hiring & Development: Build, mentor, and grow a high‑performing enablement team. Identify skill gaps and implement development plans to ensure team members are equipped to deliver world‑class enablement programs.
Stakeholder & Internal Communications: Act as the primary liaison between enablement and cross‑functional teams (Sales, Marketing, Product, Customer Success). Manage internal communications to ensure all stakeholders are aware of enablement programs, initiatives, and results.
Needs Identification: Proactively identify knowledge, skill, and process gaps across revenue teams through data analysis, field observation, and feedback loops, translating these needs into actionable enablement priorities.
Project Management of Large‑Scale Initiatives: Lead the planning and execution of large‑scale, complex projects such as new market entries, sales methodology rollouts, and significant tech stack changes.
Performance Analytics & ROI: Define and track key performance indicators (KPIs) for Validity's sales enablement success. Analyze data at the individual, team, initiative, and functional levels to measure program effectiveness, demonstrate ROI, and inform future strategies.
Required Experience, Skills, and Education
A minimum of 11 years of experience in directly related SaaS Sales Enablement, SaaS Revenue Operations, and/or related Sales/Sales Enablement, Marketing or Revenue roles within a B2B SaaS environment.
Proven leadership experience managing a team/function.
Strong executive presence and demonstrated success aligning C‑level stakeholders.
Expertise in SaaS sales, sales enablement and revenue enablement best practices, sales methodologies, and modern learning technologies.
Highly analytical with the ability to use data to drive decisions and measure impact.
Exceptional project management, communication, and interpersonal skills.
History of building high performing teams.
Strong command of sales methodologies such as MEDDPICC or MEDDIC; experience building methodology adoption across distributed teams.
Deep experience working within structured sales systems.
Based in the Boston area with the ability to work a hybrid office schedule (minimum three days per week in our Boston office on Tuesday, Wednesday, and Thursday) and travel up to 10%.
Base salary range $150,000 - $175,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, and/or experience.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top‑tier investors, 5‑star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDS/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy‑related conditions, childbirth, post‑childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
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$150k-175k yearly 2d ago
Provider Business Operations - Director
Price Waterhouse Coopers 4.5
Senior director job in Boston, MA
At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Lead in line with our values and brand.
Develop new ideas, solutions, and structures; drive thought leadership.
Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
Balance long-term, short-term, detail-oriented, and big picture thinking.
Make strategic choices and drive change by addressing system-level enablers.
Promote technological advances, creating an environment where people and technology thrive together.
Identify gaps in the market and convert opportunities to success for the Firm.
Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle.
As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers.
You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains.
Responsibilities
Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
Build technology solutions using AI and other platforms to enable outstanding client outcomes
Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery
Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders
Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization
Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position
Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes
Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings
What You Must Have
Bachelor's degree
At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems.
Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services)
Thought leader-level experience with enabling platforms (Oracle, Workday, UKG)
Understanding and experience executing the software development lifecycle in large enterprise
What Sets You Apart
Master's degree preferred
Core Technology Strategy Skills
Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
Knowledge of enterprise architecture concepts and common architecture frameworks
Experience assessing IT capabilities and identifying gaps to better align technology with business needs
Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
Experience supporting IT governance, process design, and role clarity within modern operating models
Digital & AI Strategy Skills
Experience using GenAI / Agentic tools for analysis, research, or workflow automation
Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
Ability to support workforce strategy initiatives including skill assessments and capability-building plans
Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
Provide Business Operations Skills
Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design
Possessing experience with operational improvement, functional redesign, and performance transformation at scale
Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes
Exhibiting proven commercial instincts with hands‑on experience shaping and supporting pursuits, proposals, and competitive positioning
Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action
Ability to lead cross‑functional teams and advise executives in large health systems or integrated delivery networks
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
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$107k-151k yearly est. 1d ago
Finance Systems & Reporting Excellence Director
Vertex Pharmaceuticals 4.6
Senior director job in Boston, MA
A leading biotechnology company is seeking a Director, Global Process Excellence to enhance finance systems and processes integral to scaling operations. This role requires extensive finance experience, capability in project management, and leading cross-functional improvements. The position offers a hybrid work model and competitive salary range of $180,800 - $271,100, along with generous benefits and annual bonus eligibility.
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How much does a senior director earn in Everett, MA?
The average senior director in Everett, MA earns between $111,000 and $228,000 annually. This compares to the national average senior director range of $105,000 to $219,000.
Average senior director salary in Everett, MA
$159,000
What are the biggest employers of Senior Directors in Everett, MA?
The biggest employers of Senior Directors in Everett, MA are: