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Senior information technology assistant vs information technology support manager

The differences between senior information technology assistants and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior information technology assistant, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $48,760 average annual salary of a senior information technology assistant.

The top three skills for a senior information technology assistant include sharepoint, troubleshoot and sql server. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Senior information technology assistant vs information technology support manager overview

Senior Information Technology AssistantInformation Technology Support Manager
Yearly salary$48,760$104,424
Hourly rate$23.44$50.20
Growth rate10%16%
Number of jobs71,803162,131
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Average age4447
Years of experience68

Senior information technology assistant vs information technology support manager salary

Senior information technology assistants and information technology support managers have different pay scales, as shown below.

Senior Information Technology AssistantInformation Technology Support Manager
Average salary$48,760$104,424
Salary rangeBetween $42,000 And $56,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between senior information technology assistant and information technology support manager education

There are a few differences between a senior information technology assistant and an information technology support manager in terms of educational background:

Senior Information Technology AssistantInformation Technology Support Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 61%
Most common majorElectrical EngineeringBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior information technology assistant vs information technology support manager demographics

Here are the differences between senior information technology assistants' and information technology support managers' demographics:

Senior Information Technology AssistantInformation Technology Support Manager
Average age4447
Gender ratioMale, 57.7% Female, 42.3%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior information technology assistant and information technology support manager duties and responsibilities

Senior information technology assistant example responsibilities.

  • Manage production systems/applications and responsibility for their implementations - QA and test environments include.
  • Maintain network server such as file servers, VPN gateways, intrusion detection systems.
  • Perform repairs/installation on hardware order replacement parts for IBM compatible PC, and malfunctioning printers.
  • Assist by PowerPoint presentations, visual and graphic show in the meetings to monitor and report on updates and progresses.
  • Perform detailed technical reviews of certification documentation to ensure computer security integration during the SDLC process.
  • Identify project requirements and developing solution delivery including support and design for CBCSs virtualization infrastructure & networking systems.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Senior information technology assistant vs information technology support manager skills

Common senior information technology assistant skills
  • SharePoint, 34%
  • Troubleshoot, 11%
  • SQL Server, 10%
  • PC, 9%
  • Desktop Systems, 8%
  • Business Objects, 5%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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