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The differences between senior information technology engineers and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology engineer, becoming an information technology support manager takes usually requires 6-8 years. Additionally, a senior information technology engineer has an average salary of $113,612, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for a senior information technology engineer include cloud, architecture and java. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Senior Information Technology Engineer | Information Technology Support Manager | |
| Yearly salary | $113,612 | $104,424 |
| Hourly rate | $54.62 | $50.20 |
| Growth rate | 5% | 16% |
| Number of jobs | 163,912 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Average age | 43 | 47 |
| Years of experience | 2 | 8 |
A senior information technology engineer is responsible for designing and creating technical solutions to support business operations and client specifications. Senior information technology engineers improve existing software applications and programs to boost optimization and stabilize network infrastructure. They also support end-users in resolving their system issues and write troubleshooting reports to prevent the reoccurrence of downtimes and delays. A senior information technology engineer must have excellent technical and organizational skills to test multiple systems and ensure that the features meet the quality standards and business requirements.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Senior information technology engineers and information technology support managers have different pay scales, as shown below.
| Senior Information Technology Engineer | Information Technology Support Manager | |
| Average salary | $113,612 | $104,424 |
| Salary range | Between $88,000 And $145,000 | Between $76,000 And $142,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Clinica Sierra Vista | |
| Best paying industry | Hospitality | Finance |
There are a few differences between a senior information technology engineer and an information technology support manager in terms of educational background:
| Senior Information Technology Engineer | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Most common major | Computer Science | Business |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between senior information technology engineers' and information technology support managers' demographics:
| Senior Information Technology Engineer | Information Technology Support Manager | |
| Average age | 43 | 47 |
| Gender ratio | Male, 88.6% Female, 11.4% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.2% American Indian and Alaska Native, 0.3% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 9% | 11% |