Senior information technology manager jobs in Carrollwood, FL - 622 jobs

About Us: American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years. A Day in the Life: Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity. Learn more about American Integrity Insurance and our job opportunities at ************************ Lead, support, and execute enterprise-level projects across all departments, including Underwriting, Claims, Product, Reinsurance, Client Services, and others. Develop, maintain, and execute detailed project plans, including scope definition, timelines, milestones, resource coordination, and deliverables to ensure successful project outcomes. Serve as the primary project management partner for business leaders, ensuring alignment between project objectives and organizational strategy. Drive cross-functional collaboration by coordinating efforts across multiple departments, facilitating communication, managing dependencies, and resolving obstacles. Lead organizational change management efforts associated with enterprise initiatives, including stakeholder engagement, communication planning, and adoption support. Facilitate project meetings, working sessions, and executive updates to track progress, manage risks, and ensure accountability. Identify project risks, issues, and interdependencies; proactively develop mitigation strategies and drive resolution. Ensure consistent project governance, documentation, and reporting standards across enterprise initiatives. Partner with business leaders to support operational enhancements, regulatory-driven changes, and business growth initiatives. Utilize project management tools (e.g., Jira, Confluence, Smartsheet, or similar platforms) to track project status, deliverables, and action items. Support continuous improvement by identifying opportunities to streamline workflows, improve operational effectiveness, and enhance cross-departmental alignment. Serve as a trusted advisor to business leaders, providing guidance on project planning, execution best practices, and change readiness. Influence and collaborate across organizational levels to drive successful delivery and sustained adoption of enterprise initiatives. Education: Bachelor's degree (B.A. or B.S.) or related experience and/or training. Experience: 5-7 years of project management experience within property and casualty insurance industry is highly preferred. PMP, Scrum Master, Six Sigma, Blackbelt, or other project management certification preferred. Skills: Enterprise Project Management: Proven ability to plan, execute, and deliver enterprise-wide initiatives across multiple business functions. Insurance Industry Expertise: Strong understanding of insurance operations, including underwriting, product development, risk management, pricing, reinsurance, and client services. Change Management: Experience leading and supporting organizational change efforts, driving adoption, and aligning stakeholders through transitions. Stakeholder Management: Ability to build strong relationships with business leaders and teams across varied organizational levels. Execution & Accountability: Strong discipline in driving timelines, managing deliverables, and ensuring ownership across project teams. Analytical & Problem-Solving Skills: Ability to assess complex business challenges, identify solutions, and drive execution. Communication & Influence: Excellent written and verbal communication skills, with the ability to present clearly to both operational teams and executive leadership. Adaptability: Comfortable operating in a fast-paced, evolving environment with shifting priorities and business needs. Technical Proficiency: Experience with Jira, Confluence, Salesforce, or similar tools; advanced proficiency in Microsoft PowerPoint and Excel. Continuous Improvement Mindset: Commitment to improving project delivery practices, operational effectiveness, and enterprise collaboration.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. 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Role: Senior Project Manager - K-12 & Public Projects Salary: $140,000 - $175,000 (DOE) + Full Benefits A well-established Florida-based general contractor with a strong presence across K-12, institutional, and public-sector construction is seeking an experienced Senior Project Manager to join their team in St. Petersburg. This role will take full ownership of complex commercial and institutional projects, managing them from preconstruction through final closeout while ensuring quality, schedule, and budget are met. Key Responsibilities Lead K-12, institutional, and public-sector construction projects from planning through completion. Manage project schedules, budgets, procurement, buyout, and cost controls. Serve as the primary point of contact for owners, architects, engineers, and consultants. Run owner and design team meetings with confidence and authority. Review and interpret drawings, specifications, contracts, and scopes to ensure constructability and compliance. Proactively identify and resolve design, system, and sequencing challenges. Manage RFIs, submittals, change orders, pay applications, and project reporting. Coordinate closely with superintendents and subcontractors to maintain progress and quality. Enforce safety standards and ensure compliance with OSHA and company policies. Maintain strong relationships with repeat clients, inspectors, and local authorities. Required Experience & Qualifications 8-12+ years of Project Management experience in commercial or institutional construction. Proven background delivering K-12, education, or public-sector projects (private or public). Strong technical understanding of building systems and construction processes. Ability to operate in a lean environment without layers of assistant PM support. Confident communicator capable of leading meetings without owner hand-holding. Excellent organizational, leadership, and problem-solving skills. Proficiency with Procore, Bluebeam, or similar construction management platforms. OSHA 30 certification preferred. What's Offered Opportunity to lead meaningful K-12 and public-sector projects with repeat clients. Competitive compensation in the $140K-$170K range with full benefits. High level of autonomy and trust from ownership. Long-term stability with a strong local backlog and pipeline of future work. Key role in helping ownership transition out of day-to-day project management. Interested? Call Oliver at ***************** or email your resume to *************************

Employment Type: Full-Time The Project Manager is responsible for planning, coordinating, and executing commercial construction projects from initiation through closeout. This role ensures projects are delivered on time, within scope, and within budget, while maintaining quality standards, safety compliance, and effective communication with internal teams, subcontractors, vendors, and clients. The Project Manager is ultimately accountable for the successful completion of assigned projects with a focus on schedule, cost control, documentation, and jobsite safety. Key Responsibilities Plan, manage, and continuously update project schedules, budgets, cost projections, and scopes of work. Initiate and prepare project startup documentation, including budgets, schedules, subcontracts, buyouts, SOVs, submittals, and purchase orders. Coordinate and manage cross-functional internal teams, subcontractors, vendors, and consultants to maximize productivity and project outcomes. Track project progress, identify risks or issues impacting schedule, cost, or quality, and proactively develop solutions. Administer and maintain all project documentation, including RFIs, RFPs, ASIs, change orders, safety reports, meeting minutes, jobsite reports, photographs, and closeout documents. Facilitate project meetings and provide clear, timely status updates to stakeholders. Ensure work conforms to project plans, specifications, safety policies, and quality standards. Manage material procurement, equipment ordering, inspections, and site logistics throughout the project lifecycle. Promote and enforce jobsite safety, ensuring compliance with company policies, OSHA requirements, and applicable regulations. Maintain positive working relationships with clients, subcontractors, suppliers, inspectors, and internal teams. Manage multiple projects simultaneously while meeting deadlines and performance expectations. Support problem resolution and escalate issues appropriately when needed. Qualifications Bachelor's degree in Construction Management, Engineering, Business, or a related field, or equivalent construction management experience. 3-7+ years of experience in project management, preferably within commercial construction or general contracting. Strong understanding of construction processes, building systems, materials, and project documentation. Proven ability to manage budgets, schedules, subcontractors, and multiple active projects. Strong organizational, analytical, and problem-solving skills with high attention to detail. Excellent written and verbal communication skills; ability to work effectively with diverse personalities. Proficiency with Microsoft Office and project management tools (e.g., MS Project, Asana, Trello, or similar); experience with Bluebeam a plus. Ability to read, interpret, and understand construction drawings and specifications. OSHA 10-Hour certification (or ability to obtain), CPR/First Aid preferred. Must be based in the Tampa, FL area and able to travel locally to project sites as required. Valid driver's license. PMP or CAPM certification a plus.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description The Water Division of AECOM is actively seeking a creative, Water Design-Build Senior Project Manager. This position will be part of an exciting team employing the latest technologies to solve critical water supply, treatment, and infrastructure projects such as water and wastewater treatment plants, pump stations, and conveyance systems throughout the United States. This is an opportunity to work on some of our nation's most pressing water infrastructure problems and contributing to AECOM's success as an industry leader in engineering and construction. Frequent short-term travel up to 50% of the time may be required depending on project workload. Job Responsibilities: The Senior Project Manager will be charged with responsibility to actively direct the performance of ongoing Design Build water and wastewater projects as well as take a leadership role in the development and capture of upcoming design build pursuits. It is desirable that the DB Senior Project Manager is capable of performing in both conceptual and detailed engineering and construction project management capacities.As a DB Senior Project Manager the primary responsibilities will include managing the activities of a multi-discipline design through AECOM's design centers, as well as overall project management for procurement of process equipment and subcontractors, scheduling, VE or constructability reviews, familiarity with job cost reporting, and budget control activities through the life of the project, including EAC analysis during on-site construction as prime contracting entity. Demonstration of strong commercial and construction contract experience Those Project managers with either Design Build project management experience will be considered especially those with water/wastewater industry experience or those with experience in industrial (process) oriented construction fields. Fiscal Experience - Proven project management skills to delivery projects at or under budget and on schedule. Working knowledge of job accounting and reporting methods such as earned value and estimates to complete. Team Oriented - This position requires the skill set to directly oversee and manage detailed engineering and construction teams working collaboratively together to deliver the project. Qualifications Minimum Qualifications: * Bachelor's degree in Construction Management, Civil, Environmental, Sanitary, Chemical Engineering or related field and 10+ years of relevant experience or demonstrated equivalency of experience and/or education * Valid Driver's license that allows you to drive during the course of your employment; subject to motor vehicle records review Preferred Qualifications: 20+ years' experience in delivering engineering and construction projects in the water/wastewater industry delivered using progressive design-build, lump sum design-build, or CMAR project delivery methods Good understanding of project delivery and ability to facilitate technical discussions when needed Proven project management experience with ability to manage a diverse team Demonstrated ability to negotiate, influence and manage risk Demonstration of strong commercial and construction contract experience Excellent oral and written communication skills Travel to other offices/sites will be required Experience managing D/B projects that are $30 Million or more A DBIA certificate is preferred but not required California P.E. license preferred Experience in working with local and state regulatory agencies Experience in managing both engineering and construction subcontractors Proven ability to conduct competitive assessments and price to win analysis. Additional Information Sponsorship is not offered for this position now or in the future. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

The IT Service Manager will take the lead in improving how our IT services run by streamlining ITIL processes, keeping things running smoothly, and finding ways to make them better over time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to ensure strong configuration management and top-notch service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 10+ years in IT Service Management, ideally in healthcare. Proven ability to lead service delivery teams in complex environments. Track record of improving IT services and maturing ITIL processes. Hands-on experience with OpenText SMAX (admin, workflows, catalogs, automation, UX). Expertise in OpenText UCMDB (discovery, CI lifecycle, mapping, integrations). Strong knowledge of ITIL v3/v4 and ITSM frameworks. Experience integrating SMAX/UCMDB with enterprise systems. SMAX/UCMDB implementation experience preferred. Familiarity with healthcare IT and compliance environments. ITIL certification (Foundation or Intermediate). SMAX/UCMDB certifications. Experience with automation tools, scripting, or workflow engines. Knowledge of Azure and modern monitoring tools.

This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes Conducts root cause analysis (RCA) and implement corrective actions for recurring issues Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports

This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes Conducts root cause analysis (RCA) and implement corrective actions for recurring issues Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports

Title: Mgr Audit Services - IT Company: Tampa Electric Company State and City: Florida - Tampa Shift: 8 Hr. X 5 Days The mission of the Audit Services department is to provide assurance and advisory services designed to evaluate and facilitate improving the effectiveness of risk management, governance, and internal controls at TECO Energy and its subsidiaries, while adding value by demonstrating how to improve effectiveness in business operations. The IT Manager Audit Services helps achieve this mission through management of department operations and IT engagements. The IT Manager Audit Services collaborates with organizational leadership, department leadership, and external entities to better understand industry and organizational risk and carry out the annual engagement plan. PRIMARY DUTIES AND RESPONSIBILITIES 1. Manage internal auditing and consulting engagements as part of the annual engagement plan Utilize a risk-based approach to independently evaluate, plan, perform, summarize and communicate assigned risk assessments and audit activities Interview process owners to identify, categorize, and rank risks in development and maintenance of an audit universe Educate process owners, including non-finance individuals, on the strategy and value of Audit Services Serve as an advisor to standardize operational and financial processes, including major strategic projects Respond to and support management requests regarding internal control assessments, process and procedure evaluations, special investigations and internal control education Utilize data analytics software to evaluate financial and operational risks Prepare and provide written communications and/or presentations to management presenting observations and recommendations for internal control or process improvements Coordinates management action plans including monitoring progress and completion, reporting on status, and escalating issues as necessary 2. Facilitate administration of the department Assign work and track progress through departmental dashboards Facilitate quarterly updates with the Emera audit team Coordinate with the Emera audit team to align and maintain policies and procedures Facilitate recruiting and hiring Identify training needs Coach team members and conduct motivational/team building events Orchestrate Internal QAR Manage department budget 3. Other miscellaneous activities as required. QUALIFICATIONS Education Required: Bachelor's degree in MIS, Accounting or related business discipline from a regionally accredited institution Preferred: Master's degree in Business or with a concentration in technology from a regionally accredited institution Licenses/Certifications Required: CISA or relevant IT Audit certification (e.g., CISM or CRISC) Preferred: Multiple certifications demonstrating a breadth of knowledge over internal audit, business, technology, or project management are preferred (e.g., CPA, PMP). Experience Required: Minimum of 6 years of direct or related work experience is required, including 2 years of IT audit. Related work experience consists of: public accounting, internal audit, or financial analysis/processes Preferred: Minimum of 8 years of direct or related work experience is preferred. Experience in public accounting and the utility industry are preferred, including: information technology, accounting, finance, and operations. Supervisory Experience Required: Minimum of 3 years of indirect supervisory experience required. Preferred: Minimum of 3 years of direct supervisory experience preferred. Knowledge/Skills/Abilities (KSA) Required: Ability to navigate through ambiguity, reason logically and draw well-reasoned conclusions Ability to easily adapt between working independently and collaboratively on a team Ability to communicate extremely well in oral and written form Excellent interpersonal skills including collaboration and relationship development Ability to provide direction and oversee work of others Ability to provide direct coaching and developmental feedback Working knowledge of basic information system components, including: networks, operating systems, databases, and applications, and related risks; Working knowledge of IT internal control frameworks (e.g., COBIT); Preferred: Working knowledge of utility industry technology compliance requirements (e.g., NERC CIP). Working knowledge of the following systems and technologies: SAP ERP, CRM, GRC, ACL, Arbutus, Idea The ability to assess emerging technology, complex financial and business risks. JOB RELATED DIMENSIONS *Core Dimensions Business & Job Knowledge Judgment* Ownership & Excellence* Produce Result* Work Safety* Teamwork* Developing People* Planning and Organizing Leadership Versatility Building Organizational Relationships WORKING CONDITIONS Working conditions may include 40+ hour work weeks and occasional (10% - 15%) overnight, out-of-town travel. TECO offers a competitive Benefits package!! Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more! STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment. TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. TECO Energy is proud to be an Equal Opportunity Employer. TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities. Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) ADA policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s. Application accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed. Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion. Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you'll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers. Job Description Position Overview: We are seeking a highly skilled and dynamic IT Systems & Infrastructure Manager to lead and oversee our organization's IT infrastructure. This role requires a strategic thinker with a hands-on approach to managing systems, networks, and DevOps practices. The successful candidate will demonstrate technical expertise, leadership acumen, and the ability to drive projects to completion while fostering collaboration across teams. Key Responsibilities: Infrastructure Management: Oversee the design, implementation, and maintenance of enterprise-wide IT infrastructure, including LANs, WANs, WLANs, VPNs, servers, storage, and cloud-based services. Team Leadership: Lead, mentor, and manage the infrastructure team, ensuring alignment with organizational goals and fostering a culture of continuous learning and collaboration. DevOps Integration: Collaborate with DevOps teams to define, implement, and optimize tools and technologies, facilitating seamless deployment and system automation. Project Management: Develop and manage project plans, track progress, and report status updates to senior management using tools like Jira. Ensure project deliverables meet quality, scope, and timeline expectations. Service Management: Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction. Strategic Planning: Contribute to IT strategy development, including budgeting, capacity planning, and resource allocation to support business growth and innovation. Technical Oversight: Ensure the organization's systems are secure, resilient, and optimized. Manage system configurations, troubleshoot complex issues, and oversee disaster recovery planning. Stakeholder Engagement: Collaborate with business partners to understand requirements, provide technical guidance, and ensure technology solutions align with business objectives. Reporting & Documentation: Create executive presentations, reporting matrices, and documentation to communicate project statuses, infrastructure health, and key metrics to upper management. Vendor & Tool Management: Evaluate, select, and manage vendor relationships and software tools, ensuring they meet the organization's evolving infrastructure needs. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (Master's degree or relevant certifications preferred). 3+ years of management experience leading IT infrastructure teams. Proficiency in managing enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices. Experience with DevOps tools, concepts, and methodologies. Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. Exceptional communication and presentation skills, with experience engaging both technical teams and executive stakeholders. Demonstrated experience in IT budgeting, vendor management, and contract negotiation. Hands-on experience with hardware troubleshooting and system architecture. Proven ability to research, evaluate, and recommend new technologies. Preferred Certifications: ITIL, PMP, CCNA/CCNP, AWS Certified Solutions Architect, or equivalent. Additional Information All your information will be kept confidential according to EEO guidelines. WHAT THIS COMPANY OFFERS YOU: Medical Benefits with optional supplemental services through AFLAC Paid Time-Off Plan Paid Holidays 401K with employer match AT&T Discount on personal mobile plan

Connecting Systems. Enabling the Business. - Join Velocity Electronics as our next INFORMATION TECHNOLOGY DIRECTOR in St. Petersburg, Florida or Austin, Texas We are seeking an Information Technology Director to play a leadership role in shaping the technological landscape, post-M&A, within our affiliated group of core, complementary, and adjacent businesses. The ideal candidate will have strong leadership capabilities and technical acumen with a collaborative and pragmatic mindset. This Director will collaborate cross-functionally to define, prioritize, develop, implement, and maintain Information Technology strategy and solutions that enable achievement of Business Unit and Corporate goals and objectives. This role will focus primarily on enabling technological solutions for acquisitions including integration activities across technological landscapes within the affiliated group. This is a hands-on role with both strategic and operational focuses with a broad set of stakeholders. If you're driven to build strong IT teams and deliver technology solutions that support global business success - we want to meet you. What can you expect to do? Technology Enablement: Ensure IT solutions effectively support company strategy and business needs. Enterprise Systems Leadership: Oversee complex ERP initiatives (SAP and Compiere) across end-to-end business processes. M&A Integration: Lead technology integration for acquisitions and manage post-integration IT landscapes. IT Operations Management: Oversee day-to-day IT operations, infrastructure, and team performance. Execution & Prioritization: Independently manage multiple initiatives with competing priorities and tight timelines. Vendor & Partner Management: Manage technology vendors and strategic partners with a focus on cost efficiency and service quality. Governance & Compliance: Partner with Legal, Compliance, and Internal Controls to ensure adherence to U.S. and global regulations, including SOX. Continuous Improvement: Drive innovation, modernization, and ongoing process improvements. Data Integrity & Security: Maintain strict confidentiality and discretion with sensitive data and proprietary information. People Leadership: Recruit, develop, retain, and coach high-performing IT talent. Other duties and responsibilities, as assigned What is the experience and knowledge needed to be successful in this role? 4-year college degree in Information Technology related field. 10+ years of general technology management in a global enterprise. Experience with Traditional and Agile SDLC.. Knowledge of complex enterprise platforms including ERP such as SAP Infrastructure, environment, and endpoint management. Demonstrated success leading global M&A technology integrations. Strong leadership skills including ability to influence and drive team players to action and commitment. Excellent ability to effectively communicate abstract and complex concepts to stakeholders at all levels of the organization. Strong ability to work effectively in a dynamic environment with competing priorities and deadlines. Proficient in use of personal computers and desktop applications including Microsoft Office 365. Benefits Package Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Competitive Base Salary Annual Bonus Long Term Incentive Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Community Volunteer Opportunities This is an onsite position based in Austin, TX or St. Petersburg, FL, placing you at the center of where global collaboration meets operational excellence.

Mission Statement The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families. General Purpose of Job The Director of Information Technology is primarily responsible for comprehensive application support, ongoing system maintenance, and overall IT management. This role serves as a critical bridge between business stakeholders and external entities with which the company interfaces. The Director also oversees support personnel providing Level 1 end-user assistance for hardware, software, networking, and communication systems. Additionally, the role includes providing Level 2 and Level 3 support as needed. Support may be delivered both remotely and in person, depending on the location being served. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities IT Governance & Strategy Provide overall IT governance for Children's Network of Hillsborough and the system of care. Evaluate new information systems products or services as directed; suggest changes to existing products or services to improve efficiency and support business operations. Communicate regularly with executive management regarding information technology and facilities. Research and make recommendations for computer systems to enhance the Lead Agency's System of Care. Manage the financial aspects of IT planning and development, including annual budget oversight for technology needs. Infrastructure & Systems Management Plan, implement, and monitor changes in infrastructure configurations. Install new servers, configure hardware, and maintain system standards. Keep security settings, virus definitions, and patches up to date. Document software license keys, network credentials, and component passwords. Perform daily backup operations and conduct test restores to prevent data corruption. Monitor system performance and security; oversee local area network and statewide system security. End-User Support & Service Desk Oversee support personnel providing Level 1, Level 2, and Level 3 end-user support for hardware, software, networking, and communication systems. Directly participate in troubleshooting hardware and software issues across workstations, servers, networking devices, and specialized systems. Monitor Service Desk tickets, prioritizing first-in, first-out based on urgency. Enhance current technologies to improve client and staff services. Implement policies and procedures for problem identification, documentation, and resolution. Oversee provisioning of end-user services. Team & Vendor Management Manage IT staff, including hiring, training, guidance, and discipline. Manage hardware and software vendor relationships to ensure timely delivery and support. Develop best practices and written documentation for all server and system maintenance activities. Equipment & Inventory Oversee purchase, setup, distribution, and maintenance of all computer hardware, software, and phone systems. Ensure compliance with purchasing requirements and security policies. Maintain inventory system for Lead Agency and contracted service providers; perform yearly reconciliation and timely updates to DCF. Security Act as Security Officer for statewide systems, coordinating access with designated state security officers. Act as CBC Security Officer, managing access to Statewide Systems including FSFN (Florida). Oversee security maintenance for computer hardware and software operated by Case Management Organizations, ensuring compliance with Lead Agency and state policies. Facilities Respond to safety and convenience needs of staff and work with vendors to deliver critical infrastructure components. Coordinate facilities requirements to maintain a safe, secure, and comfortable work environment. Travel & On-Site Requirements This role requires the ability to drive to assigned locations as part of regular job duties. On-site and in-office work is an essential requirement of the position. Other Duties Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position. Working Hours CNHC believes in promoting work-life balance for all employees. This is an in-office position, Monday through Friday, from 8:00 a.m. to 5:00 p.m., averaging forty (40) hours per week. Working hours may vary based on business needs. The position may also require after-hours, weekend, and holiday work depending on the status of critical facility or technology issues. Travel Travel between all agency locations is required. As well as travel in and outside of Hillsborough County. Training All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure. Supervisory Responsibilities This position oversees the Information Technology department which is comprised of an IT Manager and IT Support Specialists Qualifications Education and Experience Bachelor's Degree in Information Systems, Business, Communications, or a related field preferred; MBA or MIS degree is highly desirable, with a minimum of 5 years of relevant technical experience. Professional certifications in Information Technology and Information Systems-such as MCSE, A+, Network+, MCSA, Security+-are beneficial and preferred. Previous supervisory experience of five years preferred Pre-employment Requirements Certificates, License, Registrations, backgrounds, drug screens, Etc. Proof of education is required Valid driver's license required, with proof of insurance Driver's license check is a requirement Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE) Drug Screening is a requirement Children's Network participates in E-Verify Skills and Abilities Director of IT must demonstrate strong leadership and technical expertise, managing IT operations, personnel, and complex technology systems. Exceptional communication and collaboration skills enable effective interaction across all organizational levels. The role requires analytical thinking, data-driven decision-making, and advanced problem-solving to implement effective solutions. Proficient in project and strategic planning, the Director oversees IT policies, system administration, network management, cybersecurity, and end-user support, while optimizing processes, managing budgets, and fostering team development to drive organizational success. pliance. Language Skills Must have excellent verbal and written communication skills, with the ability to clearly convey technical information to both technical and non-technical audiences. They should be able to read, interpret, and analyze technical documentation, reports, and correspondence. Strong interpersonal skills are essential for collaborating with staff, vendors, and leadership, as well as for providing guidance, training, and support across all organizational levels. Effective communication is critical for documenting procedures, preparing reports, and ensuring understanding of complex IT concepts throughout the organization. Mathematical Skills Must be able to apply basic and intermediate mathematical concepts to analyze data, track metrics, and interpret technical and financial information related to IT systems and projects. This includes performing calculations such as percentages, ratios, averages, and basic algebra to support problem-solving, resource allocation, and capacity planning. Strong analytical and quantitative skills are essential for budgeting, project cost management, and evaluating system performance to make data-driven decisions. Reasoning Ability Must possess strong analytical and critical thinking skills to identify, evaluate, and resolve complex technical and operational problems. They should be able to interpret instructions, analyze multiple variables, and develop effective solutions in a timely manner. The role requires sound judgment and decision-making, the ability to anticipate potential issues, and the capacity to implement corrective actions efficiently. Adaptability and the ability to prioritize tasks in dynamic or high-pressure situations are essential to ensure consistent operational performance and organizational success. Physical Demands While performing the duties of this position, the employee is regularly required to sit, stand, and use hands and fingers to operate computers, telecommunication devices, and other office or IT equipment. The role may require occasional lifting and moving of computer hardware, servers, or other equipment up to 50 lbs. The employee must have the ability to travel between office locations or job sites as needed and may be required to bend, reach, or climb ladders for equipment installation or maintenance. Vision and hearing sufficient to perform essential job functions are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. WORK ENVIRONMENT This is an in-office and on-site based position that involves travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. ADA: Children's Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO: Children's Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs. Children's Network of Hillsborough, LLC is a Drug-Free Workplace.

The Director of IT will lead technology operations for a multi-site manufacturing organization, ensuring reliable systems, secure infrastructure, and effective business solutions. This role requires strong leadership, technical acumen, and the ability to translate business needs into actionable IT strategies. Key Responsibilities: * Oversee IT operations across U.S, Europe and Asia motion-control facilities. * Lead and mentor a team of 20 SMEs covering helpdesk, servers, ERP, and development. * Manage ERP environments (Epicor Manage 2000, Infor Syteline, Aptean Made2Manage, Microsoft Navision) and custom business applications. * Partner with business leaders to interpret operational needs and communicate requirements to developers and IT teams. * Ensure systems are secure, compliant, and aligned with manufacturing best practices (MES, OT connectivity). * Drive vendor management, budgeting, and technology roadmap planning. * Champion effective communication between shop floor, IT, and engineering teams. * Oversee disaster recovery, cybersecurity posture, and risk management. * Drive secure software practices * Coordinate with audit partners to remediate control deficiencies and select/implement enterprise access governance solutions.

J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what we're known for, and we work to stay true to who we are. That's how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project scope and managing all aspects of assigned project(s) including oversight of planning, design, procurement, construction, closeout, stakeholder coordination, scheduling, cost control, and quality functions. The Project Manager will lead by example and personify the Company's Mission, Vision, and Values, taking ownership of their assigned project(s). The Baggage Handling System Project Manager will support the Tampa International Airport (TPA) Airside D Project. The Project Manager will be on-site at the airport daily to manage and coordinate the Baggage Handling System scope including a new system and modification of existing systems at the airport. Duties and Responsibilities Responsible for the adherence and utilization of the JWI Playbook in delivering all projects Establish clear lines of reporting within the project and team organization and define clear roles and responsibilities for the team members to increase efficiencies and to reduce duplication of effort Establish project objectives, policies, procedures, and performance standards within boundaries of company policy and contract specifications Ensure effective communication is always maintained within the team structure and with Senior Management Understand the JWI contract details, and responsibilities Responsible for collaborating with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems Manage project staff and jobsite construction activities Investigate potential jobsite situations and implement corrective measures as necessary Proactively develop contingency plans to mitigate potential project risk Responsible for all financial aspects of project contracts, including total project budget, labor, expenses and staffing projections, to protect the company's interest Foster and maintain a positive working relationship with clients Write technical documents, testing plans, and proposals Assemble and distribute meeting minutes Ensure project documentation is maintained on a regular basis Complete weekly and monthly reports concerning work progress, costs and scheduling Develop a preliminary project schedule, coordinate schedule updates and distribute internally and externally, receive, analyze and monitor the contractor's schedule for level of detail, accuracy and logic Define project scope based upon project objectives Represent company in project meetings and attend strategy meetings Schedule and lead project meetings such as weekly and OAC meetings Responsible for interviewing, recommending, and negotiating contractual service agreements Prepare and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors Provide guidance, direction, and oversight to junior level Project Managers and Assistant Project Managers on assigned projects Responsible for ensuring that project deliverables are on time, within budget and at the required level of quality Prepare and monitor punch list items; manage the close out process to completion Produce and review design plans, specifications, and cost estimates Ensure the timely submission, review and approval of timesheets and expense reports Perform other duties as may be required/directed Requirements Bachelor's degree in construction management, architecture or engineering, or equivalent work experience; PMP a plus 4+ years of baggage handling system experience in design, engineering, construction, or project management. 4+ years of experience working in the shipping/material handling industries is considered. Ability to obtain and maintain a security badge with the airport General knowledge of contract management and budgeting/estimating Advanced interpersonal, managerial, administrative, and organizational skills, including the ability to negotiate and resolve conflict Highly proficient oral and written communication skills Excellent analytical and problem-solving skills Strong ability to balance multiple priorities, work and communicate effectively in a team environment to meet deadlines Active participation in industry organizations a plus Experience using MS Office suite and industry related project management software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events\ Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18 Salary Description $100,000 - $130,000

Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals. Duties and Responsibilities: Directly manages a team of support personnel including setting clear objectives, evaluating progress, and instilling a high-performance culture with focus on teamwork, service excellence, and ownership for resolving customer issues; implements procedures and metrics pertinent to the effective and efficient operation. Develops and refines standard operating procedures for ticket management, monitoring, alerting, and incident management processes; Serves as point of escalation for customers to resolve highly complex problems; collaborates with cross functional teams to resolve escalated customer complaints. Stays abreast of new product developments and tactical direction to the business regarding technical support challenges; provides documentation and specific product suggestions influencing product direction. Manages operational and communication impacts of planned changes, outages, and technology emergencies. Collaborate with key internal stakeholders to drive customer success and quality to provide long-term value for our customer base; Partner with Inovalon's cross functional teams to provide customer feedback, streamline processes and improve customer outcomes Engage directly with our customers to garner feedback and ensure quality of service; Build upon Inovalon's Support career framework to enhance the team's focus on personnel development; Maintains knowledge of technology and industry trends and processes and disseminates information to the Customer Support team. Maintains compliance with Inovalon's policies, procedures, and mission statement. Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures with respect to any aspect of the data handled or services rendered in the undertaking of the position. Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: Minimum 8 years' experience in customer facing support roles Minimum 0-2 years leading customer-facing support teams with a commitment to providing superior customer experiences; Proven experience working in Support in a growing SaaS-based company; Dedicated cross-functional orientation and ability to build relationships with other leaders and teams; Creative problem-solving ability and forward-thinking mentality; Strong leadership and communication (verbal, written, and presentation) skills; Previous experience managing remote teams and ability to develop both in-office and virtual teams; Proven ability to execute strategic projects that enhance and support customer support excellence; Demonstrated working knowledge of budgets; and Experience driving innovation and continuous improvement programs. Education: Bachelor's degree in business management or relevant field of study. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; Travel for this position will require business travel to other locations up to 25%.

Work Hours: Monday - Friday 8:00 am - 5:00 pm Expected Starting Salary Range: $89,760.52 - $118,932.69 Manage a technical support team who maintains a large business system for the department and supports a large group of users (employees and outside customers). Ensures the consistent and successful administration of the department's business technology system(s) by directing, planning, guiding and coordinating activities for the department's business system support functions through best practices; applies proven communication and problem-solving skills to guide and assist the technical support team in supporting the needs of the system's users. Applies proven project management skills to coordinate system upgrades and other project activities, working closely with other County departments to manage project schedules and resources to meet deadlines. Note: This position has been designated by the Manatee County Commission as serving at the will and pleasure of the County Administrator. Employees so designated may be terminated at any time with or without cause. Working Conditions Indoor/outdoor situation; high noise environment while performing certain responsibilities. Work encompasses advanced technical, scientific, legal, or mathematical concepts. Essential Functions These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Area of Assignment: Human Resources Oversees and administers the full Human Resources Information System (HRIS) program, including all modules and platforms used to support countywide HR operations. Responsible for modules such as learning and training management, timekeeping and scheduling, performance evaluation and goal tracking, recruitment and applicant processing, onboarding, driver license monitoring, travel and expense processing, and related integrations. Conducts onboarding and training of new users. Provides ongoing user support, troubleshooting, and training for existing users. Develop and maintain training documentation. Creates new workflow processes and revises existing processes to meet identified needs. Identifies opportunities to leverage additional system modules and expanded functionality to improve efficiency, strengthen program utilization, and enhance support to employees and departments. Manages projects to design and implement new systems and technology solutions and major improvements to existing departmental business systems. Work closely with Information Technology Services (ITS) and other County departments to make business decisions, identify requirements, define solutions, manage project schedules, negotiate vendor contracts and allocate project resources. Schedules, attends and facilitates project status meetings and management updates. Manages project budget and workplan. Provides formal project updates to Executive sponsor as necessary. Manages vendor relationships. Oversees testing, training, implementation and follow-up activities. Conducts research on products, services and licenses to make and/or justify recommendations and to support purchasing negotiation and contract administration efforts. Meets with decision makers, ITS and end users to define business, financial and operational requirements, business objectives and desired outcomes. Plans, assigns, directs and evaluates work of assigned staff in the completion of technical, training and operational support activities. Provides formal and informal performance feedback. Encourages growth and development of team members, ensures establishment of an environment where support among team members is encouraged, and promotes a team atmosphere to achieve shared team goals and objectives, and support of the County's vision and standards. Facilitates meetings to analyze business processes and requirements; identifies issues and recommends solutions through system enhancements, defines opportunities to gain efficiencies through change management and streamlining of business processes. Supervises the preparation of reports and produce reports/analyses as needed to support special projects and departmental operations. Develops and monitors the operating budget of the System Support section. Develops and recommends methods/procedures to improve performance, efficiency and quality of system support and training services. Participates on project teams that encompass different divisions and departments. Establishes and maintains effective working relationships with colleagues, other county departments, agencies and the general public. Performs other related work (including weather or extreme emergency duties) as required. Bachelor's Degree in Business Administration, Accounting, or a closely related field. Minimum of five (5) years recent experience (within the last 10 years) in technical or operational support functions. Minimum of two (2) years supervisory or lead experience. Valid driver's license with valid Florida driver's license within 30 days of hire. Equivalent combinations of education and experience may be considered. Knowledge, Skills and Abilities: Knowledge of, and ability to; effectively apply policies, procedures, resolutions, and ordinances. Knowledge of the various systems used in the Utilities Department, and skill in computer operations, including pertinent software applications (i.e., Windows environment) and/or specialized systems. Understands project life cycles, and the use of project terminology. Ability to motivate others through training, recognition and exhibited enthusiasm. Ability to make decisions that govern the activities and behaviors of team members. Ability to be sensitive to change and responsive to changing goals, priorities, and needs. Ability to perform research, analyze data and provide sound recommendations to solve complex operational and technical issues. Ability to establish and maintain effective working relationships with colleagues, other County Departments, other agencies, and the general public. Ability to prepare and communicate complex and/or sensitive information clearly, both orally and in writing.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion. Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you'll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers. Position Overview: We are seeking a highly skilled and dynamic IT Systems & Infrastructure Manager to lead and oversee our organization's IT infrastructure. This role requires a strategic thinker with a hands-on approach to managing systems, networks, and DevOps practices. The successful candidate will demonstrate technical expertise, leadership acumen, and the ability to drive projects to completion while fostering collaboration across teams. Key Responsibilities: * Infrastructure Management: Oversee the design, implementation, and maintenance of enterprise-wide IT infrastructure, including LANs, WANs, WLANs, VPNs, servers, storage, and cloud-based services. * Team Leadership: Lead, mentor, and manage the infrastructure team, ensuring alignment with organizational goals and fostering a culture of continuous learning and collaboration. * DevOps Integration: Collaborate with DevOps teams to define, implement, and optimize tools and technologies, facilitating seamless deployment and system automation. * Project Management: Develop and manage project plans, track progress, and report status updates to senior management using tools like Jira. Ensure project deliverables meet quality, scope, and timeline expectations. * Service Management: Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction. * Strategic Planning: Contribute to IT strategy development, including budgeting, capacity planning, and resource allocation to support business growth and innovation. * Technical Oversight: Ensure the organization's systems are secure, resilient, and optimized. Manage system configurations, troubleshoot complex issues, and oversee disaster recovery planning. * Stakeholder Engagement: Collaborate with business partners to understand requirements, provide technical guidance, and ensure technology solutions align with business objectives. * Reporting & Documentation: Create executive presentations, reporting matrices, and documentation to communicate project statuses, infrastructure health, and key metrics to upper management. * Vendor & Tool Management: Evaluate, select, and manage vendor relationships and software tools, ensuring they meet the organization's evolving infrastructure needs. Required Qualifications: * Bachelor's degree in Computer Science, Information Systems, or related field (Master's degree or relevant certifications preferred). * 3+ years of management experience leading IT infrastructure teams. * Proficiency in managing enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices. * Experience with DevOps tools, concepts, and methodologies. * Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. * Exceptional communication and presentation skills, with experience engaging both technical teams and executive stakeholders. * Demonstrated experience in IT budgeting, vendor management, and contract negotiation. * Hands-on experience with hardware troubleshooting and system architecture. * Proven ability to research, evaluate, and recommend new technologies. Preferred Certifications: * ITIL, PMP, CCNA/CCNP, AWS Certified Solutions Architect, or equivalent. All your information will be kept confidential according to EEO guidelines. WHAT THIS COMPANY OFFERS YOU: * Medical Benefits with optional supplemental services through AFLAC * Paid Time-Off Plan * Paid Holidays * 401K with employer match * AT&T Discount on personal mobile plan

J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what we're known for, and we work to stay true to who we are. That's how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project scope and managing all aspects of assigned project(s) including oversight of planning, design, procurement, construction, closeout, stakeholder coordination, scheduling, cost control, and quality functions. The Project Manager will lead by example and personify the Company's Mission, Vision, and Values, taking ownership of their assigned project(s). The Baggage Handling System Project Manager will support the Tampa International Airport (TPA) Airside D Project. The Project Manager will be on-site at the airport daily to manage and coordinate the Baggage Handling System scope including a new system and modification of existing systems at the airport. Duties and Responsibilities * Responsible for the adherence and utilization of the JWI Playbook in delivering all projects * Establish clear lines of reporting within the project and team organization and define clear roles and responsibilities for the team members to increase efficiencies and to reduce duplication of effort * Establish project objectives, policies, procedures, and performance standards within boundaries of company policy and contract specifications * Ensure effective communication is always maintained within the team structure and with Senior Management * Understand the JWI contract details, and responsibilities * Responsible for collaborating with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems * Manage project staff and jobsite construction activities * Investigate potential jobsite situations and implement corrective measures as necessary * Proactively develop contingency plans to mitigate potential project risk * Responsible for all financial aspects of project contracts, including total project budget, labor, expenses and staffing projections, to protect the company's interest * Foster and maintain a positive working relationship with clients * Write technical documents, testing plans, and proposals * Assemble and distribute meeting minutes * Ensure project documentation is maintained on a regular basis * Complete weekly and monthly reports concerning work progress, costs and scheduling * Develop a preliminary project schedule, coordinate schedule updates and distribute internally and externally, receive, analyze and monitor the contractor's schedule for level of detail, accuracy and logic * Define project scope based upon project objectives * Represent company in project meetings and attend strategy meetings * Schedule and lead project meetings such as weekly and OAC meetings * Responsible for interviewing, recommending, and negotiating contractual service agreements * Prepare and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors * Provide guidance, direction, and oversight to junior level Project Managers and Assistant Project Managers on assigned projects * Responsible for ensuring that project deliverables are on time, within budget and at the required level of quality * Prepare and monitor punch list items; manage the close out process to completion * Produce and review design plans, specifications, and cost estimates * Ensure the timely submission, review and approval of timesheets and expense reports * Perform other duties as may be required/directed Requirements * Bachelor's degree in construction management, architecture or engineering, or equivalent work experience; PMP a plus * 4+ years of baggage handling system experience in design, engineering, construction, or project management. 4+ years of experience working in the shipping/material handling industries is considered. * Ability to obtain and maintain a security badge with the airport * General knowledge of contract management and budgeting/estimating * Advanced interpersonal, managerial, administrative, and organizational skills, including the ability to negotiate and resolve conflict * Highly proficient oral and written communication skills * Excellent analytical and problem-solving skills * Strong ability to balance multiple priorities, work and communicate effectively in a team environment to meet deadlines * Active participation in industry organizations a plus * Experience using MS Office suite and industry related project management software Company Benefits * Medical, Dental, Vision insurance options for employee and family * Health Savings and Flexible Spending Account options available * Company-provided group life, short and long-term disability, and voluntary life options * Matching 401(k) retirement plan * Paid time off and holidays * Student debt repayment resources available * ID Theft protection * Professional development and tuition assistance * Company-sponsored social events\ Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18