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District Manager (Columbia, SC)
Citi Trends 4.7
Senior operations manager job in Columbia, SC
The District Manager is responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives. The District Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES/RESPONSIBILITIES:
Ensures district compliance with all company policies, directives, and operational standards.
Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance.
Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals.
Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines.
Ensures compliance with company cleanliness standards and general store appearance.
Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores.
Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies.
Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft.
Maintains compliance with all safety rules and regulations.
Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager.
Monitors all training programs for new Store Managers.
Approve all required status changes and ensure consistent salary administration within the district.
Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files.
Communicate with buying staff on any merchandise needs, new items, and stock levels.
Ensures timely execution of all merchandise presentation guidelines.
Monitors the prompt and accurate completion of markdowns, price changes, and store promotions.
Communicates new store location possibilities and availability of new site locations for existing stores.
Reports any significant changes within the district concerning vacancies, competition, or any other real estate issues.
Performs other duties as may be assigned.
REQUIRED SKILLS/ABILITIES:
Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
This position requires up to 50% travel.
EDUCATION/EXPERIENCE:
Bachelor's degree in Business Administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
The employee must be able to work effectively in a fast-paced environment.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. is prohibited.
$54k-83k yearly est. 5d ago
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Senior Manager, Logistics & Global Control Tower (North America, EMEA)
Western Digital 4.4
Senior operations manager job in Columbia, SC
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
**Role Overview**
The SeniorManager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.
**Key Responsibilities**
**Control Tower Leadership & End-to-End Visibility**
+ **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.
+ **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions.
+ **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making.
+ **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions.
+ **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels.
+ **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders.
+ **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources.
+ **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones.
+ **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities.
+ **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons.
**Digital Transformation & Technology Leadership**
+ Champion the adoption and integration of cutting-edge logistics technologies, including:
+ Real-time transport visibility platforms (e.g., FourKites, Project44, etc...)
+ Warehouse and transport management systems (WMS/TMS)
+ Robotics, IoT, and automation
+ Predictive analytics and AI/ML optimization engines
+ Cloud-based logistics platforms and digital twins
+ Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed.
+ Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation.
**Operational Excellence**
+ Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.
+ Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools.
+ Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions.
**Change Management & Agility**
+ Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.
+ Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs.
**Collaborative Leadership & Stakeholder Engagement**
+ Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.
+ Serve as the primary interface for logistics functions and internal stakeholders across all regions.
**AI-Driven Process Optimization & Data-Driven Decision Making**
+ Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.
+ Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards.
**Team Leadership & Talent Development**
+ Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.
+ Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization.
**Compliance & Sustainability**
+ Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.
+ Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management.
**Qualifications**
**Qualifications**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred).
+ 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role.
+ Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.).
+ Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations).
+ Strong background in exception management, predictive analytics, and performance score-carding.
+ Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives.
+ Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus.
**Preferred Skills**
+ Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable.
+ Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics.
+ Exceptional problem-solving and decision-making under pressure.
+ Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates.
+ Process excellence orientation (Lean/Six Sigma certification a plus).
+ Leadership ability to mentor analysts and influence cross-functional partners.
+ Fluency in English; additional languages are advantageous.
+ Certification in Lean, Six Sigma, or supply chain analytics.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-AS1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$104k-132k yearly est. 42d ago
Customs Operations Manager
DHL (Deutsche Post
Senior operations manager job in Columbia, SC
Job Title: Customs OperationsManager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain through air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers. As part of Deutsche Post DHL, the world's leading logistics provider, we operate in over 220 countries. For more information, visit our career site at DHL Careers.
As the Customs OperationsManager, you will play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness.
Key Responsibilities:
* Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
* Train staff and implement policies and procedures that uphold our service standards.
* Lead and develop a talented team, providing coaching and performance management.
* Drive strategic initiatives for International Air and Ocean entries, focusing on performance and productivity.
* Collaborate on policy development to enhance our customs operations.
* Attend and present at customer QBRs/MBRs, both onsite and virtually, as needed.
* Work with supervisors and team leads to ensure team capacities are adequate at all times to deliver the best brokerage service.
* Ensure that any new customs rules and tariffs are communicated to teams and that knowledge is checked in a timely manner.
* Maintain knowledge of PGAs and customs exceptions and develop strategies to address and resolve issues.
What We're Looking For:
* Extensive knowledge of importing regulations and customs brokerage practices.
* Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
* Strong analytical and problem-solving skills.
* Excellent communication skills, both verbal and written, as well as interpersonal skills.
* Proficiency in computer applications, including spreadsheets and databases.
* Demonstrated leadership experience in coaching and developing staff.
* Financial acumen, including budgeting experience.
* A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
* A Customs Brokerage License is required.
* In-depth understanding of ACE and experience with US Customs regulations and PGAs.
Pay Range: $84,675.00 - $112,900.00+ (Based on Experience)
Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#LI-RL2
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$84.7k-112.9k yearly 28d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Columbia, SC
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$50k-79k yearly est. 60d+ ago
Director of Operations
CPL Architects Engineers Landscape Architect
Senior operations manager job in Columbia, SC
Job Description
Why this role matters
As Director of Operations, you will play a pivotal role in a fast-paced, dynamic environment where strategic thinking meets hands-on execution. This position is designed for high achievers who thrive on challenge and complexity, offering engaging opportunities to influence firm-wide operations and drive measurable impact. You'll work closely with the COO and senior leadership to shape scalable processes, optimize resources, and lead initiatives that fuel growth across multiple offices and disciplines in the A/E industry.
Success in this role requires creativity, adaptability, and the ability to seamlessly integrate with teams of architects and engineers, ensuring operational excellence while fostering collaboration. Travel is essential, as you'll be at the forefront of connecting people, processes, and technology to deliver results that matter.
What you'll do
Operational Leadership: Partner with the COO to develop and implement operational strategies, business processes, and systems that support firm-wide goals.
Enterprise Level Communication: Ensure cross-practice and functional collaboration and communication is supported and enabled to drive efficiency, consistency, and business culture.
Resource Management: Oversee workload balancing, staffing models, and utilization across disciplines to ensure efficient project delivery.
Process Standardization and Workflow- Identify workflows and processes that require SOP's and/or workflow improvement, provide and integrate SOP's and workflows firmwide to eliminate waste and disorganization.
Process Improvement: Drive continuous improvement initiatives, standardizing workflows and tools to optimize efficiency, quality, and profitability.
Financial & Project: Collaborate with Finance and Project Management leaders to monitor budgets, schedules, and operational KPIs.
Firmwide Integration: Ensure consistent alignment of operational practices across offices and disciplines, fostering collaboration and knowledge-sharing.
Talent & Culture: Partner with HR to support talent acquisition, employee development, succession planning, and a culture of accountability and excellence.
Technology & Innovation: Drive the adoption and use of technology platforms (e.g., project management, ERP, CRM, BIM tools, Mosaic) to improve operations, monitor adoption.
Client Service Support: Ensure operational practices enhance the client experience by improving responsiveness, consistency, and delivery quality.
What you bring
Bachelor's degree in Business Administration, Architecture, Engineering, Construction Management, or related field with an AE experience desirable.
10+ years of progressive operational leadership experience, ideally within an A/E/C or professional services environment.
Strong knowledge of project-based business operations, resource planning, and financial management.
Proven experience leading cross-functional teams and managing multi-office operations.
Exceptional problem-solving, organizational, and decision-making skills.
Strong communication and interpersonal skills with the ability to influence at all levels of the organization.
Demonstrated ability to balance strategic thinking with hands-on operational execution.
What we offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family:
Healthcare for you and your family: Medical, Dental & Vision insurance. Single HDHP Medical plan with 100% paid premium.
Health Savings Account (HSA) with employer match.
Medical and Dependent Care Flexible Spending Accounts.
Long-Term Disability Insurance Company/team member premium sharing.
FREE Life Insurance and AD+D Insurance + Voluntary Life Insurance for you and your family.
FREE Short-Term and Long-Term Disability Insurance.
PTO + Sick Time + 8 Holidays a year.
Retirement Savings Plan - Contribution from CPL to grow your retirement funds.
Tuition Assistance: You may be eligible for continuing education assistance.
Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt.
Internal Mobility & Career Advancement.
Licensure Assistance.
What does it look like working here? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors.
Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family.
Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity - doing what is ethically right and providing reliable follow-through on commitments.
Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.
The rate for this position generally ranges between $164K-197KK annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions.
CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team.
$164k-197k yearly 26d ago
Manager, Cloud Operations & Engineering
Farm Credit Services of America 4.7
Senior operations manager job in Columbia, SC
Manager of Cloud Operations and Engineering - Columbia, SC (Hybrid)
The Manager of Cloud Operations and Engineering is a strategic leader responsible for driving the organization's transition to modern infrastructure platforms. This role builds a resilient, scalable, and secure foundation that aligns with enterprise goals and supports evolving business needs. By integrating cloud and legacy systems, the manager enhances service reliability, fosters innovation, and promotes a high-performance culture across hybrid environments. The position plays a key role in enabling operational excellence, agility, and risk mitigation, empowering teams to deliver measurable outcomes that advance the organization's mission.
What You'll Do:
Strategic Leadership & Team Development
Lead and mentor a high-performing infrastructure team, fostering growth and accountability.
Align infrastructure strategy with business goals through cross-functional collaboration.
Promote a culture of innovation, secure-by-design principles, and operational transparency.
Cloud Transformation & Operational Excellence
Drive cloud-native transformation to enhance agility, scalability, and cost-efficiency.
Oversee legacy system modernization and hybrid environment management.
Optimize cloud operations for performance, resilience, and financial stewardship.
Operational Resilience & Automation Enablement
Champion automation and DevOps practices streamline delivery and reduce manual effort.
Enhance disaster recovery and business continuity through resilience engineering.
Embed security and compliance into infrastructure operations to meet regulatory standards.
What You'll Need:
Bachelor's degree in computer science or related field, or equivalent experience.
7+ years in IT infrastructure, including 3+ years in cloud operations and 2+ years in leadership.
Certifications: AWS Solutions Architect - Professional, AWS SysOps Administrator, FinOps Practitioner; Azure and VMware certifications a plus.
Deep expertise in AWS services (EC2, S3, RDS, IAM, CloudWatch) and hybrid infrastructure models.
Strong background in Windows Server, Linux, Active Directory, VMware vSphere, and NAS storage.
Proficient in scripting (PowerShell, Python, Bash) and automation for infrastructure operations.
Experience with cloud-based disaster recovery, observability tools, and cloud security frameworks (e.g., NIST, CSA).
$89k-112k yearly est. Auto-Apply 60d+ ago
Operations Manager - Chemical & Waste Transportation
Action Enterprises 4.4
Senior operations manager job in Sumter, SC
JOB SUMMARY: As an Operations Leader for Action Resources you are the pulse of the terminal responsible for growth and development of a profitable transportation operation. Coordinate and manage day to day operations to drive profitability and growth. with other terminals and drivers to meet the needs of the company with primary focus on their assigned market.
Driver retention and development
Safety focus every day in the areas of terminal and on the road
Creating and maintaining a great culture success and team development
Asset Management
Build trust and relationship with existing and new customers
The Operations Leader will be the driving force for the terminal in meeting and exceeding their terminal Key Performance Indicators (KPIs) for Operations, Retention, Safety & Compliance, Customer Service, Financials and annual goals and objectives. DUTIES AND RESPONSIBILITIES:
Focused on key areas of Operations: Safety, Service, Revenue, Assets and Costs
Implement and support all company continuous improvement and safety efforts.
Serves as the liaison for company drivers, owner operators and terminal associates
Interact with both internal and external customers in a cooperative and professional manner to meet their need. Require the same level of cooperation from the driver force; ensure superior customer service
Be an effective change leader, as it relates to processes, structure and business modeling t.
Driver advocate, involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly.
Coordinate daily terminal activities: supporting terminal specific operating objectives.
Effectively handle escalation and time critical issues, perform transactions in a timely and accurate manner.
Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities
Develop and mentor staff through performance evaluation and effective coaching
Promotes and develops safe work behaviors through effective communication, implementation and follow-up of the company safety programs and objectives
Identify process breakdowns and develop improvement plans with partners to resolve.
Responsible for fostering a positive culture
Assist in effectively onboarding drivers and associates to terminal processes
Initial point of contact for personnel problems and troubleshooting.
Monitor equipment for proper efficiency levels
Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.
Duties and responsibilities as assigned by Regional Terminal Manager
BUSINESS & LEADERSHIP COMPETENCIES
Teambuilding skills and the ability to drive change.
Strong analytical and problem solving skills.
Strong business and financial acumen with particular understanding of financial indicators and success measures.
Strong supervision, planning, coordination, negotiations, and employee relations skills.
Excellent customer facing and service skills
Excellent communication skills (oral, written and presentation)
Excellent organizational and time management skills
Excellent development and coaching ability
EXPERIENCE AND SKILL REQUIREMENTS:
Bachelor's degree or equivalent combination of education and experience in the transportation industry
3-5years experience in the transportation field preferred.
0-2 years of fleet management/leadership of drivers preferred
Previous experience leading teams and managing remote locations preferred.
Previous tank trailer and hazardous waste transportation experience preferred
Familiar with Transportation Management Software (ie: TMW, McLeod)
Proficiency in use of Microsoft Office suite
Excellent written and oral communication skills.
Valid Drivers' License required
Ability to travel as necessary.
$41k-60k yearly est. 19d ago
Operations Manager
Bluecross Blueshield of South Carolina 4.6
Senior operations manager job in Columbia, SC
Manages the daily activities of a multi-functional area. Responsible for monitoring productivity, attendance and quality of work produced. Responsible for motivating associates to meet individual and departmental goals. Description
Logistics: PGBA- one of BlueCross BlueShield's South Carolina subsidiary companies
Location: This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm. This role is located on-site at 200 N Dozier Blvd, Florence, SC 29501.
Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
What You'll Do:
Direct and supervise claims/documents processing and support team associates to ensure claims/documents are processed in a timely and efficient manner to maintain contract compliance standards. Prepare and analyze reports of pending and processed documents, claims, adjustments and reprocesses, and quality audits of claims/documents that measure level of performance of the team. Administer and oversee quality control procedures and ensure compliance of all corporate and contract required guidelines. Select and maintain a well-trained staff. Identify potential education and system issues.
Establish and maintain a high level of customer service with all internal and external customers. Direct and supervise the customer service associates to ensure that all correspondence and telephone inquiries are processed in a timely and efficient manner to maintain contract compliance standards. Select and maintain a well-trained staff. Identify potential education and system issues.
Participate as project leader on policy changes, quality improvements initiatives and system change efforts, while ensuring corporate, contractor, and department policies and procedures are administered timely, consistently and accurately. Identify system errors and process/quality improvement opportunities, initiate work requests, and serve as the customer project lead to ensure accurate implementation.
Assist in budget preparation and monitor expenses related to the budget.
To Qualify for This Position, You'll Need the Following:
Required Education: Bachelor's
Required Work Experience: 3 years of job related work experience, including either 1 year of supervisory experience OR 1 year equivalent military experience in grade E4 or above.
Required Skills and Abilities:
Strong management, organization, communication, decision-making, and analytical skills.
Excellent customer service skills.
Strong presentation skills and basic business math proficiency.
Knowledge of applicable laws and regulations pertaining to business unit operations.
Required Software and Tools: Microsoft Office.
We Prefer That You Have the Following:
Preferred Work Experience:
3 years-of related health or managed care industry work experience.
1 year-of management experience OR 1 year of equivalent military experience in grade E4 or above.
Tricare Experience.
Preferred Skills and Abilities:
Strong time management skills.
Good communication skills.
Preferred Software and Other Tools: Proficient database software skills.
Our Comprehensive Benefits Package Includes the Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$71k-92k yearly est. Auto-Apply 60d+ ago
Director of Operations
Bonitz Contracting Company, Inc. 3.9
Senior operations manager job in Columbia, SC
Job Description
Under the direction of the Regional Director of Operations (RDO), oversees the operational segment (Production Managers, Project Managers, Project Specialists, Estimators, Warehouse) of an individual profit center by performing the following duties.
Overview:
Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL.
Position Essential Duties:
Directs, supervises, and coordinates the activities of the Operational staff, including any field crews.
Through participative management techniques, employs a wide range of skills to maintain customer demand, and ensure proper customer support.
As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements. Works with other operations to determine customer service capability and capacity.
In conjunction with the RDO of Operations, helps to ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation.
Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays.
Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required.
Audits operational expenditures as required and ensures all attempts are made to maintain and reduce costs wherever possible.
Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations.
In conjunction with other area offices, strives for an environment of constant operational improvement.
Evaluates the performance of subordinate employees and recommends wage adjustment or change of status.
Administers company policies and maintains positive employer/employee relations on the highest possible plane.
Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices.
Participates in job evaluations to provide information, job analysis and descriptive matter.
Strong commitment to a culture of safety for all associates.
Job Qualifications
Minimum 5 years of managerial experience working in Commercial Flooring
Commercial Flooring Sales and Project Management Experience is a plus
Excellent Verbal and Written Communication Skills
Critical Thinking, Time Management, Organization, Attention to Detail
Professional Attitude and Appearance
Evidence of the ability to lead and influence peers and clients
Bachelor's Degree is preferred but not required.
$58k-103k yearly est. 8d ago
Service Operations Manager
Spirax-Sarco Engineering Plc
Senior operations manager job in Blythewood, SC
Here at Spirax Sarco we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. Service OperationsManager
At Spirax-Sarco, we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide.
We're seeking a highly motivated Service OperationsManager to join our team to lead and develop top-tier service operations in a dynamic manufacturing setting.
This position is remote, but consideration will be given to candidates located in Houston, TX, Chicago, IL, Blythewood, SC, Bethlehem, PA areas.
Key Responsibilities
* Manage all stages of service operations, from the first estimate to the last invoice, guaranteeing smooth scheduling, inventory oversight, supplier management, and financial procedures.
* Perform all managerial and supervisory functions to develop and retain staff members.
* Coordinate service activities, conduct Voice of the Customer (VOC) interviews, review orders, and support compliance with safety and qualification standards.
* Improve service quality by continuously evaluating, developing benchmarks, and collaborating with sales teams, encouraging continuous enhancement and operational excellence.
* Develop and implement strategies to improve efficiency and service delivery, ensuring strict adherence to industry standards.
* Review and reconcile incoming orders, inquiries, order processing, invoicing, and follow-ups.
* Manage service product inventory either on site or through consignment terms, expediting materials as needed.
* Prepare and distribute ongoing sales reports, quote logs, GM, and weekly sales forecast reports.
* Lead ongoing processes for the qualification of services delivered, ensuring they meet high standards of excellence and customer satisfaction.
* Foster a culture of continuous improvement in all service processes, encouraging innovation and the adoption of guidelines.
Requirements
* Bachelor's degree in Engineering or equivalent experience.
* At least 5-7 years with Services operations in the industrial sector.
* Proven experience in managing comprehensive service operations within a manufacturing setting.
* Experienced in inventory handling, vendor management, and financial operations.
* Excellent communication and collaboration skills, with a track record of successfully implementing continuous improvement initiatives.
* Exceptional organizational abilities and the skill to prioritize efficiently.
* Proficiency in word processing, spreadsheets, and email applications, coupled with the capacity to grasp specialized software within the industry.
* Must possess a valid driver's license and be able to operate a motor vehicle.
Why Spirax-Sarco?
At Spirax-Sarco, you'll contribute to vital industrial processes in various sectors. If you have a strong enthusiasm for enhancing service quality and achieving operational excellence, we encourage you to apply and join us on our path!
About Us
Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra.
We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones!
Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
About Us
Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra.
We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones!
Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
$39k-73k yearly est. 39d ago
Senior Manager, Value Realization Leader
UKG 4.6
Senior operations manager job in Columbia, SC
**Why UKG** : At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team **
The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value.
**About the Role **
We are looking for a dynamic SeniorManager, VMO leader, to join our ESE team. This role leads a team of Value Realization Leaders, guiding alignment with corporate strategy, monitoring excellence, and fostering a culture of accountability and continuous improvement. in this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors.
**Responsibilities:**
People Management
- Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous improvement.
- Provide clear direction, communicate performance expectations, and regular feedback to ensure achievement of individual and departmental goals.
- Effectively manage resource allocation, balance team workloads, and capacity planning to ensure operational efficiency and alignment with strategic priorities.
Strategy Execution & Alignment
- Develop and drive the translation of enterprise and ESE product strategies into executable, outcome-driven plans that shape and influence business direction.
- Lead strategic alignment across functions by ensuring initiatives and programs reinforce enterprise priorities, proactively managing trade-offs, and optimizing portfolio-level interdependencies.
- Partner with senior business and product leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions.
Value Realization & Impact Tracking
- Manage the entire life cycle of value delivery for projects and programs, from ideation to post-delivery evaluation.
- Establish KPIs linked to business outcomes (revenue, cost, customer experience); review progress against targets
- Track realized value post-launch and drive accountability for sustained results.
- Continuously improve delivery velocity, adoption, and return on investment.
Orchestration & Execution Excellence
- Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value.
- Coordinate across ESE product, engineering, and business functions to ensure cohesive execution.
- Anticipate delivery risks, surface decisions, and remove blockers proactively.
- Maintain agility through iteration, feedback loops, and continuous improvement.
Advisory & Influence at Scale
- Guide decision-making by reviewing structured problem-solving approaches and outcome-based recommendations.
- Provide executive-level visibility through oversight of reporting and storytelling frameworks.
Change Leadership & Talent Development
- Lead and ensure organizational adoption of new capabilities and processes.
- Shape mindsets and behaviors to sustain impact beyond project completion.
- Coach and mentor teams to build outcome orientation and business fluency
**About You **
**Basic Qualifications :**
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 5+ years of experience leading and managing teams, including responsibility for performance, development, and engagement.
- 12+ years of experience in program management, strategy execution, or transformation leadership roles.
- Proven track record delivering measurable business outcomes in cross-functional environments.
- Strong business and technical fluency; able to navigate both executive discussions and delivery details.
- Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) and digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management),
- Experience in product-led or technology-driven organizations preferred.
- Consulting or advisory background a strong plus.
**Preferred Qualifications:**
- Master's degree in Computer Science, Engineering, or a related field
- Experience with large-scale system architecture and Lean Portfolio Management.
- Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps).
- Certifications such as PMP, PgMP, PMI-ACP, CSM, LPM are preferred.
- Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools
- Agile coach experience a plus
**Core Competencies**
- Value Orientation | Strategic Alignment | Business Acumen
- Technical / Product Literacy | Problem Solving | Agility
- Stakeholder Influence | Change Leadership | Talent Development
- Driver of Results and Self Driven
**Success Measures**
- % of initiatives meeting or exceeding business value targets
- Time-to-value reduction across key programs
- Adoption and utilization rates of delivered solutions
- Executive stakeholder satisfaction and confidence
- Demonstrated uplift in team maturity and delivery culture
**Travel Requirement:**
15% Travel
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************
The pay range for this position is $129,500 to $180,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$129.5k-180k yearly 3d ago
Operations Director
Streamline Inspections
Senior operations manager job in West Columbia, SC
Job Description
The Operations Director oversees the daily operations of the organization, ensuring efficiency, quality, and cost-effectiveness across all processes. This role involves strategic planning, resource management, and leadership to drive operational excellence and support the company's goals. We are looking for someone who will be the Integrator of the Owner to start a new division of the company.
Compensation:
$60,000 - $80,000 yearly
Responsibilities:
Develop and implement operational strategies to optimize productivity and achieve business objectives.
Oversee the Operations department, ensuring seamless coordination.
Monitor performance metrics, analyze data, and implement improvements to enhance efficiency and reduce costs.
Lead, mentor, and manage teams, fostering a culture of accountability and continuous improvement.
Ensure compliance with industry regulations, safety standards, and organizational policies.
Integrate with senior leadership to align operations with the company's strategic vision.
Drive process innovation, adopting new technologies or systems to improve operational outcomes.
Qualifications:
Bachelor's degree in Business Administration, OperationsManagement, or a related field; Master's degree preferred.
7+ years of experience in operationsmanagement or a related leadership role.
Proven track record of improving operational efficiency and leading high-performing teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills to collaborate across departments.
Knowledge of industry-specific regulations and best practices.
About Company
Streamline Inspections LLC is a small business in Columbia, SC. We are a customer-centric organization. Our mission statement is To Serve and simplify clients' lives by teaching them about their property, and to increase opportunities for our Team to better their lives.
$60k-80k yearly 21d ago
Operations Manager
Mersino Dewatering LLC 4.1
Senior operations manager job in Hopkins, SC
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Hopkins, SC
Job Summary:
Manage, direct, and evaluate the staff and daily activities of all projects from a field perspective
Typical Duties and Responsibilities:
Provide leadership to all employees by example
Assist Account Managers in design proposals, quotes, and project schedules by walking jobsites, reviewing project plans and specifications, and occasionally making sales calls along with AMs
Coordinate with LOGISTICS and SALES AND MARKETING to ensure all equipment needs for on-going projects can be met prior to committing said resources to the customers
Coordinate with LOGISTICS and SALES & MARKETING to ensure the appropriate personnel are allocated to projects according to their skills and experience and the needs of the projects
Work directly with Crew Leaders, training personnel on proper field procedures to ensure productive and quality work, as well as to ensure that assigned equipment (service truck, drill rigs, fusion machines, etc.) is well maintained and kept in good condition
Effectively communicate the status of all projects to the Branch Manager in a timely fashion
Make routine visits to all major projects during installation to ensure quality processes are in place and adhered to and that production rates meet expectations
Help to ensure that crews understand the expectations of the company respecting job layouts, cleanliness, and that our jobs are set up in a professional manner
Review production reports to ensure that crews are achieving expected production rates on all projects, identifying problems that could be related to potential change condition scenarios or poor crew efficiency
Work with Account Managers and their customers in addressing concerns and issues involving projects and their processes
Troubleshoot all problems encountered on every project and works with Account Managers to correct problem areas
Aid in determining the appropriate response with regards to all customer service
Help to ensure the completion of all company reports and paperwork thoroughly and on time
Assist with sales at the request of the Branch Manager
Assist in developing new methods and procedures, leading the company into new and improved practices and technologies
Implement and enforce all company policies and procedures with respect to field operations
Attend company meetings and industry workshops and conferences when requested
Ensures that The Mersino Way is a guiding document in all daily activities
Qualifications:
Required:
Associate degree in Construction Management or related field
3 years experience in managing construction projects
Supervisory experience
Planning and organizational skills in handling multiple projects
Proficient in PC software applications
Ability to work with others in addressing inner organizational issues
Ability to read schematics, blueprints, and/or technical manuals
Knowledge of budgeting, cost estimating and bidding procedures
Skills in workflow analysis and management
Knowledge of contract documents and specifications
Preferred:
Bachelor degree in Construction Management or related field
Specific Expectations:
A professional demeanor
Excellent written and verbal communication skills
The ability to work under pressure to meet deadlines
Strong time management and organizational skills
Ability to work flexible schedule to meet job requirements
Ability to travel
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$47k-82k yearly est. Auto-Apply 30d ago
Manager - Business Growth Enablement
American Express 4.8
Senior operations manager job in Columbia, SC
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021305
$103.8k-174.8k yearly 54d ago
Litigation Support Senior Manager
Elliot Davis 3.7
Senior operations manager job in Columbia, SC
WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm.
Elliott Davis is a rapidly growing CPA firm with over 700 professionals across multiple states within the Southeast. Consistently named among the "Best Places to Work," we are committed to providing employees with opportunities, benefits and programs that contribute to long term career fulfillment.
Our Forensic Valuation and Ligation Support team is looking for a SeniorManager in the Charlotte, NC office. This person's primary focus will be litigation support (including valuation in litigation). The person should have at least seven years of experience in litigation support engagements including economic damages, lost profits, wrongful termination, infringement damages, valuation, and expert witness services.
#LI-DL1
Responsibilities
* Manage litigation support engagements utilizing analysts and senior consultants to support the expert witness.
* Consult on litigated disputes and provide valuable financial insight and clarity to counsel during all stages of a business dispute, from case theory development and discovery to expert witness testimony.
* Manage the assembly, maintenance, and finalization of working papers that support the expert opinions and/or calculations.
* Review reports and assist the expert witness in preparing for trial.
* Adhere to the highest degree of professional standards and strict client confidentiality.
* Create a network of personal referral sources
Requirements
* Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field
* 9+ years of related experience (emphasis on litigation support services and calculation of damages)
* One or more certifications (or work towards certification): CPA, CFF, ABV, ASA, CVA, MFAA; CPA preferred
* Strong financial analysis skills
* Demonstrated experience with managing of day-to-day aspects of client relationships and projects such as quality of client deliverables, mentoring and developing staff and senior associates, developing client networks, and supporting efforts in developing and executing sales and marketing strategies
* Ability to communicate clearly and professionally, both in writing and orally, with clients, attorneys and co-workers
* Strong organizational skills and ability to effectively manage multiple projects
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
* Regularly required to remain in a stationary position; use hands repetitively to finger, handle, feel or operate standard office equipment; and to talk or hear, both in person and by telephone
* Frequently required to lift and/or move up to 10 pounds and to occasionally lift and/or move up to 25 pounds
* Required to have specific vision abilities which includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
* Occasionally required to move about inside the office to access file cabinets, office equipment, etc., and reach with hands and arms, and stoop, crouch or kneel
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
* Use written and oral communication skills
* Deal with a high level of stress
* Use a high level of concentration
* Read and interpret data, information and documents
* Analyze and solve non-routine office administrative problems
* Observe and interpret situations
* Learn and apply new information or skills
* Work under deadlines with frequent interruptions
* Interact with internal and external customers and others in the course of work
WHY YOU SHOULD JOIN US
We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being:
* generous time away and paid firm holidays, including the week between Christmas and New Year's
* flexible work schedules
* 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
* first-class health and wellness benefits, including wellness coaching and mental health counseling
* one-on-one professional coaching
* Leadership and career development programs
* access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
* Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
* Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
* Use written and oral communication skills.
* Read and interpret data, information, and documents.
* Observe and interpret situations.
* Work under deadlines with frequent interruptions; and
* Interact with internal and external customers and others in the course of work.
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
$39k-61k yearly est. Auto-Apply 5d ago
Security Command Center Operator
Job Listingsallied Universal
Senior operations manager job in Columbia, SC
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal is hiring a Security Professional Flex Officer. The Security Professional Flex Officer will serve and safeguard clients in a range of industries such as Healthcare, Education, Finance and more. Join a leading team where flexibility meets opportunity. As a Security Professional Flex Officer, you'll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a phenomenal career, this position offers unmatched access to hands-on experience and growth opportunities. The Security Professional Flex Officer may be called upon to work irregular shifts at times with little to no advance notice.
Full Time
$17 / hour
Weekly or daily pay
Monday, Tuesday, Thursday, Friday, Saturday Midnight to 8am
RESPONSIBILITIES:
Review CCTV cameras for reports that require video footage review
Review all Perspective reports prior to distribution to verify completeness and readability of the report.
Dispatch Mobile One/Two and security staff to investigate alarms/events
Contact proper vendors for service
Monitor CCure and perform system checks hourly on ApC Controllers, iSTAR Controllers, doors, etc.
Issue Temp and Proxy badges as needed
Unlock doors when requested by building services, security or management
Reset Data Center Sally port doors as needed
QUALIFICATIONS (MUST HAVE):
Must possess a high school diploma or equivalent or 5 years of verifiable experience
Valid driver's license is required
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Be at least 21 years of age
Be able to operate telephone equipment and/or console monitors
Demonstrated ability to interact cordially and communicate with the public
Effective oral and written communication skills; able to write informatively, clearly, and accurately
Active listening and problem-solving skills
Assess and evaluate situations effectively; identify critical issues quickly and accurately
Must be able to demonstrate proficiency with computers
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Prior security, military, law enforcement or surveillance experience
Tech savvy encouraged to apply
BENEFITS:
Health insurance and 401k plans for full-time positions
Schedules that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1501573
$17 hourly Auto-Apply 6d ago
Executive Director, Medical Affairs Strategy Excellence & Operations
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Columbia, SC
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$76k-125k yearly est. 60d ago
Manager - Business Growth Enablement
American Express 4.8
Senior operations manager job in Columbia, SC
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25020688
$103.8k-174.8k yearly 54d ago
Senior Manager, Global Regulatory Affairs
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Columbia, SC
Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
**J** **ob Responsibilities**
- Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL).
- Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products.
- Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed.
- Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
- Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines.
- Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines.
- Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities.
- Serves as the sponsor point of contact to the health authority.
- Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues.
- Effectively manages and directs internal support staff and external consultants for assigned projects.
- Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions.
- Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output.
- Assess and develop innovative ideas to move GRA department to address current and future challenges.
**K** **nowledge, Skills, and Competencies**
**K** **nowledge**
- Experience working in the pharmaceutical and/or healthcare industry.
- Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA).
- RAC certification a plus.
**Skills**
- Strong oral and written communication skills.
- Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc.
- Able to successfully interpret and apply regulatory intelligence to work output.
- Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed.
- Able to establish close communications and working relationship with cross functional teams to meet business objectives.
Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow.
- Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS).
**Competencies**
See OPDC Competencies Chart (Level X)
**P** **hysical Demands and Work Environment**
Travel (approximately 20%)
See document Physical Demands and Work environment for further requirements.
**Education and Related Experience**
Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
How much does a senior operations manager earn in Forest Acres, SC?
The average senior operations manager in Forest Acres, SC earns between $74,000 and $157,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Forest Acres, SC
$108,000
What are the biggest employers of Senior Operations Managers in Forest Acres, SC?
The biggest employers of Senior Operations Managers in Forest Acres, SC are: