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Senior Operations Manager, Amazon Air
Amazon.com, Inc. 4.7
Senior operations manager job in Wilmington, OH
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub SeniorOperationsManager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts.
Responsibilities:
Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub
Responsible for the overall safety, quality, performance and customer experience of the shift.
Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Mentor, train and develop teammates for career progression and learning
Ability to develop and share best practices across the shifts and network.
Develop and implement processes required to support hub launch.
This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Additional Job Elements:
Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the building and around area with great frequency; facilities are over a quarter mile in length
Must be able to stand/walk for up to 10-12 hours
Should be able to work in environments (building and ramp) with variable noise levels, lighting conditions and temperature variation
Able to access all areas of building; ascending and descending ladders, stairs, gangways safely and without limitation
Eligibility Requirements:
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Basic Qualifications
Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field
Experience in operationsmanagement of fulfillment or distribution centers
6+ years of performance metrics, process improvement or lean techniques experience
Work a flexible schedule including weekends, nights, and holidays
Preferred Qualifications
Bachelor's degree, or 5+ years of manager in a fulfillment center/distribution center environment of hourly and salaried employees experience
3+ years of aviation regulatory compliance experience
Experience of automated equipment including packaging machinery, sortation and conveyor systems
Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
Experience with automation and any version control tools, or experience in Kafka and experience in deploying identity and access management systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$121.5k-200.9k yearly 8d ago
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Director of Operations
KT Holden Construction 3.9
Senior operations manager job in Lebanon, OH
KT Holden Construction, owned by Kate and Tyler Holden, is a values-driven heavy civil construction company serving the greater Cincinnati region in both the public and private sectors. Since 2020, the company has grown to 60 employees and is known for its intentional culture and commitment to its four deeply held values: Structure Before Load, Be a Good Apple, Love the Dirt You Dig, and Honest to Greatness. KT Holden exists to build successful projects and exceptional teams while elevating the construction industry through integrity, accountability, and people-first leadership. The company is in a high-growth season with significant upcoming project opportunities and long-term aspirations, like becoming a benchmark for excellence in heavy civil construction.
Position Objective
KT Holden is looking to hire a Director of Operations to join their leadership team. This person will be the strategic and tactical leader responsible for all construction operations-field, project management, and shop support. This role exists to bring structure, consistency, and operational excellence to a rapidly scaling business. Reporting directly to the owners and sitting on the leadership team, this leader will drive execution, develop people, implement systems and processes, optimize resources, ensure compliance, and protect and advance KT Holden's culture as the company enters its next phase of growth. The position is essential to enabling the owners to step out of day-to-day operations and positioning the company for major project wins and long-term expansion.
Position Key Responsibilities
• Lead and oversee all construction operations, including field crews, project managers, and shop operations. • Actively promote KT Holden and its values to clients, partners, and the industry. • Optimize manpower, equipment, and resource utilization to minimize waste and reduce costs. • Ensure full compliance with regulatory requirements, safety standards, permits, and environmental guidelines. • Conduct regular field visits, inspections, and quality audits to evaluate performance and identify improvements. • Build structure, processes, SOPs, and operational systems to support consistent execution and scalability. • Strengthen communication flow between field and office; surface issues clearly and early. • Foster a culture of accountability, collaboration, values alignment, and continuous improvement. • Build strong relationships with clients, subcontractors, and vendors; resolve issues and maintain client satisfaction.
Skills and Experiences Needed
• 15+ years in the construction industry with 5+ years in operations leadership. • Heavy civil/sitework background strongly preferred. • Proven record of managing complex projects, multiple crews, and both field and office operations. • Deep understanding of the construction project lifecycle, regulatory compliance, permits, and quality standards. • Strong analytical problem-solver with the ability to drive repeatable, sustainable improvements. • Exceptional communicator capable of bridging field/office divides, interpreting nuance, and elevating issues constructively. • Skilled in building teams, developing people, and cultivating a healthy, values-aligned culture. • Financial acumen: budgeting, forecasting, job cost tracking, and resource allocation. • Must embody KT Holden's values and be energized by building a company-not just projects.
FireSeeds is the retained search firm leading this hiring process. All interested candidates must apply and engage directly through FireSeeds, as we are managing all initial stages of candidate review and communication on behalf of our client.
$70k-107k yearly est. 2d ago
Business Expansion and Strategy Manager
Total Quality Logistics 4.0
Senior operations manager job in Cincinnati, OH
About the role:
As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization.
What's in it for you:
Competitive base salary
Paid relocation to Cincinnati, OH
Join a well-established, respected, industry leader and brand
Unmatched opportunity through the explosive growth of existing business and new services
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Certified Great Place to Work with 800+ lifetime workplace award wins
What you'll be doing:
Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives
Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies
Identify, lead and implement risk management and continuous improvement projects
Manage cross-functional teams to ensure projects are delivered on time and within budget
Support change management efforts through effective communication and training across teams and departments
Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives
Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting
What you need:
Bachelor's degree in business or a related field
3-5 years of experience in project management or business leadership
Proficiency in Microsoft Office, especially Excel
Experience in customer-facing roles
Proven success leading change management initiatives across cross-functional teams
Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
Strategic mindset with attention to tactical details and a bias for action
Excellent communication skills with the ability to tailor messaging to different audiences
Knowledge of the transportation or logistics industry is preferred
Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
$45k-63k yearly est. 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Senior operations manager job in Cincinnati, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Fleet Services Manager
Boone County Kentucky 4.2
Senior operations manager job in Burlington, KY
This is a responsible and technical leadership position within the Public Works Department with responsibility for overseeing the maintenance and management of the Boone County's fleet assets. This role involves a wide range of responsibilities related to fleet operations, including preventive maintenance, repairs, equipment procurement, fleet sustainability, and ensuring compliance with safety and operational standards. The Fleet Services Manager also coordinates closely with other County departments and external agencies, ensuring efficient and reliable fleet support across a broad range of public services.
Major Essential Duties
Plan, direct, and manage the operations of the Fleet Services Division, ensuring efficient maintenance, repair, acquisition, and disposal of vehicles and equipment in compliance with applicable regulations, safety standards, and budgetary constraints.
Develop and implement policies, procedures, and programs for preventive maintenance, asset management, vehicle replacement, and fleet sustainability in coordination with County departments and partner agencies.
Manage and oversee fleet procurement activities, including the development of technical specifications for new vehicles and equipment, bid evaluations, vendor selection, and contract administration.
Analyze fleet usage and maintenance data to evaluate performance, optimize lifecycle costs, identify trends, and support capital planning and budget development.
Oversee surplus vehicle and equipment disposition, ensuring compliance with legal and financial procedures while maximizing return on investment.
Oversee the division's budget preparation and monitoring, including cost analysis, forecasting, and procurement strategies for parts, fuel, tools, and services.
Lead and supervise Fleet Services staff, ensuring appropriate training, certifications, and adherence to safety standards.
Ensure compliance with environmental, safety, and regulatory standards, including emissions testing, hazardous materials handling, and workplace safety laws.
Serve as the primary liaison to County departments and external stakeholders, providing consultation and assistance on fleet needs, service expectations, and performance metrics.
Utilize and manage fleet management software systems to track maintenance schedules, repair history, parts inventory, and operational data; generate and present reports for decision-making.
Develop emergency response protocols and coordinate fleet readiness for natural disasters or other critical incidents, ensuring continuity of service for essential operations.
Conduct performance evaluations, workforce planning, and succession development to align staff competencies with long-term strategic fleet goals.
Minor Essential Duties
Assist with the Department's snow removal operations
Ability to take on new tasks or projects to support evolving business needs
Supervisory Responsibilities
Supervise Fleet Services staff including:
Support hiring, training, development and work assignments
Evaluate job performance
Provide complaint and problem resolution
Enforce policies and procedures
Relationships
The Fleet Services Manager performs duties within the Public Works Department, under the direct supervision of the Public Works Director
Requirements
Qualifications
Education and/or Experience
Graduation from a standard high school, vocational school or the equivalency supplemented by considerable experience in automotive and equipment maintenance or any combination of experience/training which provides the desired knowledge, skills and abilities to perform required duties in the Fleet Services Division
Language Skills
Ability to communicate effectively in English both orally and in writing
Ability to read, analyze, and interpret policies, procedures, equipment manuals, and safety documents.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Reasoning Skills
Solves practical problems while dealing with several abstract and concrete variables
Interprets a variety of complex technical and instructional information
Makes decisions which serve the county's best interest and follows the missions and objectives of the Public Works Department
Certificates, Licenses, Registrations
Possession of a valid Commonwealth of Kentucky driver's license
Possession of or ability to obtain within one year a valid Commonwealth of Kentucky Class A commercial driver's license
OSHA 30-Hour General Industry or Construction certification required, or ability to obtain within the first 12 months of employment.
Ability to obtain and maintain a recognized professional fleet certification, such as Certified Automotive Fleet Manager (CAFM), Certified Equipment Manager (CEM), Certified Public Fleet Professional (CPFP), or other equivalent fleet management certifications as approved by the department.
Must possess or obtain the following NIMS Training certifications within the first 6 months:
ICS-100: Introduction to Incident Command System
IS-700: Introduction to the National Incident Management System
Other Knowledge and/or Skills
Proficiency with computer applications, including Microsoft Office Suite (Word, Excel, Outlook), Microsoft Teams, and fleet management software systems.
Knowledge of the operating principles of gasoline and diesel engines, and the characteristics and maintenance requirements of a variety of automotive and mechanical equipment
Ability to work with other departments, county and other agency personnel
Ability to work effectively with limited supervision on a daily basis
Physical Demands
While performing job duties, the employee could reasonably be expected to:
Regularly (over 2/3 of regular working day)
Stand or walk
Talk or hear
Lift and/or move up to 50 pounds
Operate a motor vehicle
Occasionally (under 1/3 of regular working day)
Sit
Reach with hands and arms
Use hands to type, handle papers, tools etc.
Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus
Work Environment
The work environments described in the preceding paragraphs represent those encountered while performing the essential job functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
The noise level is usually moderate to high
Comments
Must display the following:
Positive communication
Objectivity
Willingness to solve problems
Commitment to Boone County's best interests
Must adhere to the applicable provisions of the Public Works Department Rules and Procedures, the Boone County Personnel Policies and Procedures, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and policies set forth by appropriate authorities
Must be neat in appearance
Must be 18 years or older
Must maintain confidentiality when required
Salary Description
salary 80k, however negotiable with experience
$36k-45k yearly est. 7d ago
Service Manager
Bridgestone Americas 4.7
Senior operations manager job in Olde West Chester, OH
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $20.60 - $30.90
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$20.6-30.9 hourly 6d ago
Director, Sanitation Operations (SugarCreek)
Sugarcreek 3.8
Senior operations manager job in Olde West Chester, OH
This position is primarily 3rd shift, with occasional need to accommodate 1st shift hours and/or meetings. Oversee and implement company-wide Sanitation Program across all SugarCreek locations. Work with Plant and Corporate FSQA teams to standardize sanitation programs, SOPs, and training companywide. Serve as key point of contact for the Plant and Executive Management when it comes to key performance indicators (KPIs) and overall performance of the Sanitation Program across the organization. Work with chemical vendors and equipment manufacturers to ensure compliance with personnel safety requirements, sanitary/hygienic design, and sanitation requirements.
Principal Duties and Responsibilities
Design, implement and improve Sanitation Standard Operating Procedures (SSOPs), equipment-specific cleaning procedures, and other programs across all facilities to ensure proper sanitation standards are maintained on a regular basis.
Ensure all required sanitation and safety training is being performed consistently and in a timely manner for all sanitation personnel.
Work with cross-functional leadership teams at the corporate and plant level to drive continuous improvement and manage various projects, equipment moves/installs, investigations for micro/spoilage concerns, and other sanitation initiatives as needed.
Examine and assess current job tasks to ensure they do not compromise employee/contractor safety.
Work with Plant/Corporate Management to perform sanitary design assessments for new equipment, equipment modifications and changes to plant infrastructure.
Accompany third-party auditors or regulatory inspectors (USDA, FDA, OSHA) during plant audits/inspections, providing information on sanitation practices and policies as requested.
Improve sanitation process by identifying more efficient uses of resources (i.e. water, wastewater, chemicals, labor) whenever possible.
Oversee and manage budgets at the plant and corporate level for sanitation needs including, but not limited to water usage, chemical usage, new technology/equipment needs, wastewater treatment, PPE and consumables.
Manage relationships with chemical vendors and review service metrics for each of campus to ensure expectations are met or exceeded.
Standardize and work with the facilities to manage and continuously improve Master Sanitation Schedules (MSS), including Periodic Equipment Cleaning (PEC) & Periodic Infrastructure Cleaning (PIC) to ensure the programs are effectively maintaining sanitary conditions within each facility.
Work with Plant Management and FSQA Management teams at each location to investigate and remediate any concerns with Pathogen Environmental Monitoring (PEM), spoilage in finished products, etc. to perform root cause analysis, implement corrective actions and preventative measures.
Work with external equipment manufacturers and internal Engineering Team and cross functional teams on maintaining food safety standards and sanitary design standards during new equipment design, construction events, and any additional modifications that may affect food safety within the processing environments.
Assist with each plant's pest control program as needed.
Coordinate internal audits of Sanitation Programs and Procedures to ensure proper sanitation methods, procedures and guidelines are being followed and implemented at all locations.
Comply with federal, state, and company policies, procedures and regulations.
Support all safety, food quality and sanitation initiatives and policies.
Follow SugarCreek safety rules and procedures.
Perform other duties and tasks as assigned.
Minimum Qualifications
Education: Bachelor's Degree in Food Science or Microbiology preferred
Experience: Five Years' experience managing Sanitation Teams within USDA or FDA mirco-sensetive environments preferred.
Certification or Licensure Requirements: Safe Quality Foods (SQF) and Hazard Analysis Critical Control Point (HACCP) Certification preferred.
Abilities, Knowledge, and Skills Required
Possess expert knowledge of sanitation principles, preventative programs, allergens, food zoning and related subjects.
Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Able to communicate effectively and efficiently using both verbal and written skills.
Possess strong leadership skills, independent thinking, organizational skills and planning abilities.
Possess patience and flexibility when dealing with various aspects of running the plant.
Know how to adapt to meet the sanitation needs of the company as relayed by Corporate Management.
Know how to actively listen to employees across various departments to address production issues or improve
production efficiency.
Able to read, interpret and review instructions for preparation of materials.
Able to adapt and work on a flexible schedule that covers all plant operation shifts.
Able to read and comprehend printed and electronic information.
Able to maintain organization of documents.
Able to instruct employees and vendors on sanitation program elements, sanitary design and food safety programs.
Know how to use basic computer programs, especially Microsoft Office (Word, Excel, PowerPoint).
Know adenosine triphosphate (ATP)/Micro/Pathogen testing procedures.
Other Requirements
No unusual physical requirements. Physical requirements are consistent with typical sanitation management positions, including some sitting with some standing/walking required. Other light physical activity like using stairs or occasionally moving items weighing less than 50lbs may be required as needed. Some travel is required. Schedule may fluctuate some from week to week with hours outside of typical business hours. Schedule may fluctuate some from week to week with hours outside of typical business hours, including working on third shift directly with Plant Sanitation Teams.
Work Environment
Some travel to other locations is required.
Some work is performed in a comfortable, indoor, office-like facility. Some work is performed in an indoor, manufacturing facility with close proximity to heavy and hazardous machinery. Safety wear (PPE) is required, including hard hat, hairnet, hearing protection, safety glasses, steel toe boots, coats and other necessary equipment. Very little work is performed outside of the manufacturing facility.
$95k-158k yearly est. 17d ago
Director of Operations
First Watch Restaurants 4.3
Senior operations manager job in Cincinnati, OH
The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).
Responsibilities
* Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
* Trains, coaches and develops General Managers and OperationsManagers, through timely performance and observation feedback and evaluations
* Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress
* Ensures development of OperationsManagers within compliance of the FW management development programs
* Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
* Ensures the maintenance of a safe and harassment free workplace in all restaurants
* Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
* Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses
* Promotes First Watch outside the restaurant
Qualifications
* Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred
* Five to seven years of progressive leadership experience in multi unit restaurant industry operations
* Proven track record of achieving results and building & maintaining successful teams
* Passion for providing excellent service and quality
* Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
* Extensive knowledge of the principles, procedures, and best practices in the industry
* Ability to work well under pressure in a fast paced, dynamic environment
* Valid driver's license and ability to travel frequently within assigned market
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$94k-149k yearly est. Auto-Apply 26d ago
Vice President of Operations
Kings Hammer Soccer Club
Senior operations manager job in Covington, KY
Job Description:Kings Hammer is a nationally respected youth soccer organization dedicated to encouraging, inspiring, and empowering players and coaches to reach their full potential both in soccer and life. As Vice President of Operations, you'll play a pivotal role in shaping our future, driving operational excellence, and fostering an environment where our core values of respect, leadership, passion, integrity, and creativity are in play every day. The Company operates in multiple regions across the U.S., offering comprehensive soccer training and development, tournaments, and travel experiences for various skill levels, and the Company is continuously expanding in current and new markets.
Responsibilities:
Responsibilities shall include the management of the Business Operations, Soccer Operations, Education, Marketing, IT, Accounting and Reporting, Human Resources, and Administration functions and personnel, and other divisions within the company. Responsibilities shall also include managing various relationships, ventures, subsidiaries, facilities and other areas of involvement.
Meticulous focus on ensuring our divisions adhere to and operate within the Company's Standard Operating Procedures (SOPs). Take responsibility for implementing comprehensive management practices, systems, methods, and practices, with an eye to causing consistent, reliable, and timely outcomes of the business activities and goals.
Regularly review and cause updates to the Company's SOPs, ensuring operational tasks are performed efficiently and effectively.
Cause consistent, accurate, and timely reporting on all activities, measure and report on Key Performance Indicators (KPIs) to the Company's executive team. Participate in developing such Key Performance indicators, and thresholds for outcomes.
Take the lead in collecting, assembling and documenting the annual business plans for the company, and its various affiliated entities, and develop and manage consistent review and accountability on the part of the various people who are otherwise responsible.
Manage the overall integration process of the Company's expansions or new business opportunities.
Ensure accountability at all levels, holding staff responsible for their performance, aligning individual goals with the organization's strategic objectives.
Lead and drive projects to completion across divisions, fostering collaboration and ensuring seamless communication to meet deadlines and achieve organizational goals.
Working with the Company's executive team to manage budgets, and to cause expeditious actions and processes, work to ensure P&L performance consistent with the plans adopted, and ensure financial health and compliance in every sector.
Foster a culture of continuous improvement, respecting every team member's contribution.
Lead the operations team with integrity, promoting professional growth and teamwork, work to create, embed the established culture that is desired within the organization and its personnel.
Lead recruiting processes, ensure task force practices, strong due diligence, and on-boarding
Conduct or cause various training and development programs to advance the personnel in professional achievement and growth.
Preferred Qualifications:
Demonstrated executive level management practices in operations with a strong grasp of effective management practices.
Data-driven operator with a proven ability to manage projects and teams
Excellent analytical and problem-solving skills, with a keen eye for detail.
Strong communication and interpersonal skills, capable of building consensus and fostering a collaborative environment.
Adept at strategic planning and process improvement.
Proficiency in multiple technological tools, including Microsoft Office, and preferably Asana
Knowledge and appreciation of the soccer world, especially involving youth soccer.
Desire to grow, sense of purpose
Sense of Urgency, self-starter
$105k-180k yearly est. 18d ago
Senior Business Operations Proposal Manager
GE Aerospace 4.8
Senior operations manager job in Evendale, OH
The Senior Business Operations Proposal Director is responsible for the standardization and execution of the bid & proposal process across the Edison Works contract landscape. This is a critical role that partners with cross functional teams across the organization. In this role you will help develop standard processes, integrate, and execute standard work that meets business needs and the expectations of our military customers. This role will work directly with the product owners and program managers. Additionally, you will be required to understand the clients, industry, and government market to support all future contract proposals.
**Job Description**
**Essential Functions/Responsibilities:**
+ Facilitate and lead all activities tied to the development proposal process
+ Identify, lead, and participate in process improvement projects utilizing data and the Lean methodology/mindset to drive proposal process efficiency
+ Partner with Program Manager leadership team and their associated product lines to achieve success
+ Consolidate proposal specific requirements and ensure ownership of all needed actions across the organization
+ Develop proposal schedule and drive team execution to those deadlines
+ Support opportunity owners with direct customer negotiations as required
+ Review previous deals/proposals to identify lessons learned and incorporate as required
+ Develop review process to ensure proposal standardization and improvement
+ Develop templates and style guides
+ Lead the kick-off facilitation and training, pulling subject matter expertise from different functions as required
+ Daily proposal management standup facilitation
+ Compliance matrix execution and flowdown
+ Assistance and facilitation of Cost Volume Development
\#LI-AW2
**Qualifications/Requirements:**
+ Bachelor's Degree from an accredited College or University + Minimum of 5 years of experience in business, finance, manufacturing, sourcing, and/or project management (or high school diploma/GED with 10 years' experience in business management).
+ Capability to get a DoD Security Clearance
**Desired Characteristics:**
+ Ability to work to tight deadlines and deliver compliant products
+ Extremely organized and proven ability to manage project team
+ Proven experience supporting broad cross-functional teams
+ Analytical and energetic nature, driven desire for efficient process control
+ Self-motivated with a passion for learning and teaching
+ Effective problem identification and solution skills
+ Demonstrated lean and continuous improvement
+ Ability to document, plan and execute programs with strong leadership and influencing skills
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
+ Active DoD Security Clearance
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Pepper Construction Company of Ohio is looking for curious, driven, intelligent students with a passion for learning about the construction industry by putting classroom learning into practical day-to-day activities. Come experience life as a General Contractor. You will be paired with a Project Manager who serves as your mentor. You will be given opportunities to work directly in various aspects of project management, including processing submittals and take-offs, assisting with preparing budgets, attending job site / owner meetings, and much more. We are committed to exposing you to real life situations in the field and in the office. Throughout your semester with us, you will be involved in training sessions, jobsite tours, and learning about how we ensure safety is a number one priority. We give you the opportunity to gain hands-on experience, the kind that you can only learn by doing.
Qualifications:
Sophomore, Junior, or Senior studying Construction Management, Civil Engineering, or similar major
Good communication skills - both oral and written
Follow-up and follow-through skills
Strong computer skills that allows you to learn and understand new technology and put it into practice quickly
A confidence that allows you to work independently, but a desire to be part of a team and work collaboratively
Skilled at multi-tasking, but never taking your eye off the details that can change the outcome
$62k-77k yearly est. 19d ago
VP of Operations
Baker Concrete Construction 4.5
Senior operations manager job in Cincinnati, OH
Travel: Up to 50% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms.
Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.
Summary
The Vice President of Operations is accountable to the TGM for, not only the day-to-day operations, but also the financial well-being of his/her territory. The VP of Operations is responsible for assisting in development of a Strategic Business Plan that aligns with the Executive Team's expectations and ensures a 1st or 2nd place position in market share and then drives execution of the plan. S/he applies exceptional interpersonal skills to: 1.) develop strong client relationships that instill a high-level of confidence, which results in being awarded the work; 2.) develop strong subcontractor and supplier partnerships that drive a competitive and sustainable low-cost structure; 3.) support the sales process to ensure project proposals are well understood, well planned, sold on value, with a cost structure that supports profitable growth 4.) recruit and retain a diverse and highly proficient workforce, operationalmanagement staff and support staff; 5.) develop and inspire that workforce to get profitable results and foster long-term positive client relations through a high level of execution.
Roles and Responsibilities
The VP of Operations will perform the following duties in a safe, productive, and effective manner:
* Responsible for both project and regional-level profit and loss
* Responsible for maintaining positive cash flow at both project and regional levels:
* Assumes accountability for administering all functions related to retention including but not limited to: ensuring jobs are negotiated at less than 10% of contract value that retention is reduced by 50% when jobs are 50% completed, and that retention is received within 60 days after completion of Baker work
* Assumes accountability for overseeing change order process including but not limited to: ensuring that within 60 days of receipt, change orders get priced and submitted; within 60 days of submittal, change orders get approved.
* Assumes accountability for functions related to billings including: the breaking down of initial billing ensuring no under billings, and positive cash flow; ensuring assistance is provided to A/R and Legal for timely collections
* Supports the management of SG&A (Selling, General, and Administrative) costs at the regional level
* Guides and directs OperationsManagement in the development, productivity, promotion, and financial aspects of the organization's projects and services
* Maintains a sound plan of operational and associated support department organization, establishing policies and standard operating procedures to ensure adequate management development and to provide for capable management succession
* Performs post job customer satisfaction surveys and shares results with necessary team members
* Identifies survey trends and implements action plans for improvement
* Regularly meet with subs and suppliers at an executive level to assess performance and to solicit feedback on the strength of the business relationship
* Ensures project schedules and logistics plans have been developed and vetted for all bids
* Ensures historical data has been used to develop aggressive but realistic production units to be used in bids
* Regularly updates historical database in conjunction with Pre-Construction Management
* Ensures there is a smooth transition and handoff of projects from the pre-construction to operations teams
* Creates the structure and processes necessary to manage the organization's current activities and its projected growth
* Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations
* Forecasts hiring and staffing needs for operational positions based on the business plan/ backlog and ensures those needs are filled
* Is accountable for compliance (Company and subcontractors) with prevailing wage requirements, Project Labor Agreements, workforce utilization, MBE/SBE participation, etc.
* Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance. Ensures support managers within area of responsibility also provide guidance, direction, etc. to their direct reports
* Responsible for holding timely performance appraisals and progress reviews
* Assists direct reports and staff in developing short and long-term goals
* Ensures direct reports and staff receive appropriate training that aligns with career development plans.
* Collaborates with HR to ensure compliance with employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance
Requirements
* Bachelor's degree from four-year college or university and twenty years' related experience with ten years' being in a senior level construction management role or equivalent combination of education and experience
* Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint
* Basic understanding of construction software such as Primavera, Timberline, Vista, and the like
The following competencies are needed to successfully perform this job:
* Ability to read, analyze, and interpret general business documents, technical procedures, and government regulations. Documents of note include:
* Financial reports
* Project Financials
* Business Unit Financials
* Ability to write reports, business correspondence, and procedures
* Ability to identify, understand, and mitigate risk to Company in contract language, especially in regard to indemnity clauses, safety, warranty, schedule delays, ancillary expenses of litigation, and arbitration
* Ability to communicate with all levels of co-workers including executive management
* Ability to communicate well with client executives
* Ability to develop and present presentation materials for meetings and/or company events
* Ability to work with mathematical concepts such as cost benefit analysis
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong financial, insurance, and bonding knowledge of the company
* Ability to effectively present and sell market information and respond to questions from groups of managers, clients, customers, and the general public
* Discerning, i.e. able to distinguish between different situations, gather information, draw conclusions, and decide on an appropriate course of action
* Able to clearly and quickly work through complex business and people issues at Department, Project, and Burg Levels
* Ability to understand and apply working knowledge of contracts, specifications, drawings, and scope of work
At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.
Baker is an EOE Disability/Veterans Employer.
Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR.
Nearest Major Market: Cincinnati
$109k-160k yearly est. 60d+ ago
Director Of Operations
CMR Recruiting
Senior operations manager job in Cincinnati, OH
Job Description
Director Of Operations for our EMS Facility
Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO.
Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board!
Position Description:
We are looking for a dedicated Director Of Operations for our EMS Facility in Cincinnati, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm
Qualifications of the Director Of Operations;
Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required.
Leadership: Strong managerial and operational skills.
Finance: Background in budgeting, financial reporting, and resource allocation.
Data Analytics: Experience with healthcare data systems and analytics.
Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable.
Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred.
Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential.
Responsibilities of the Director Of Operations:
Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service
Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes
Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards
Collaborate with healthcare providers, public safety agencies, and community partners
Develop and implement policies, financial plans, and performance metrics
Ensure compliance with healthcare regulations, billing, and reporting requirements
Manage procurement and vendor relationships related to technology and service delivery
Use data-driven decision-making to improve operational effectiveness and patient services
If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply!
#CLINICAL
$60k-130k yearly 24d ago
Director of Mobile Operations
Tdgfacilities
Senior operations manager job in Cincinnati, OH
Job Title: Director of Mobile Operations
Department: Operations / Field Services
Reports To: Chief Operating Officer (COO)
The Director of Mobile Operations is responsible for the strategic leadership, operational performance, and continuous improvement of all mobile field service teams across the organization. This role oversees multiple Mobile OperationsManagers, Coordination and is accountable for service delivery (KPI), workforce utilization, financial performance, safety compliance, customer satisfaction, and operational standardization across all mobile service lines. Primary contact for Account Managers for service delivery expectations.
The Director ensures that mobile teams consistently deliver high-quality, compliant, and cost-effective IFM services while aligning field operations with company growth objectives, service standards, and technology platforms. Success in this role will be measured by: mobile team utilization and productivity; delivery efficiency; quality; SLA compliance; safety performance and incident reduction; budget adherence and margin performance; workforce retention and development; operational consistency across regions.
KEY RESPONSIBILITIES
Operational Leadership
Work closely with Account management teams for client expectations and problem solving
Provide direct leadership to all Mobile OperationsManagers, coordination, and regional field leaders.
Standardize mobile service delivery processes, SOPs, and performance expectations across all markets.
Ensure consistent execution of preventive maintenance, corrective maintenance, and on-demand services.
Drive operational discipline in scheduling, dispatching, documentation, and close-out procedures
Workforce & Resource Management
Optimize technician utilization, route efficiency, and labor productivity.
Oversee workforce planning, staffing levels, skill coverage, and training programs.
Ensure proper certification, licensing, and competency alignment for all mobile technicians.
Coordination engagement with field technicians for continuity of workflow
Financial & Performance Management
Monitor KPIs including response times, first-time fix rates, utilization, backlog, and customer satisfaction.
Identify cost-reduction opportunities while maintaining service quality.
Customer & Account Support
Serve as an escalation point for mobile service issues.
Partner with departmental stakeholders to ensure service alignment.
Safety, Compliance & Risk
Enforce safety programs, training, and field compliance standards.
Ensure adherence to OSHA, NFPA, local codes, and contractual requirements.
Technology & Process Improvement
Champion the use of Field Service System
Drive adoption of mobile tools, asset data standards, and reporting dashboards.
Lead continuous improvement initiatives to improve efficiency, quality, and visibility.
Direct Reports
Mobile OperationsManagersOperations Coordinators
Trade Supervisors (as applicable)
Required Qualifications
10+ years of experience in facilities management, field service, construction services, or similar operational environments
5+ years in a senior leadership role managing multi-site or mobile operations
Strong understanding of IFM service lines (HVAC, electrical, plumbing, general maintenance, etc.)
Proven experience leading managers and large technician workforces
Financial acumen with labor cost control and operational budgeting
Experience with FSS systems and mobile workforce platforms
Excellent leadership, communication, and problem-solving skills
Preferred Qualifications
Bachelor's degree in Business, Operations, Engineering, or related field
Lean, Six Sigma, or similar operational excellence training
Experience in scaling mobile service teams in a growing company
Familiarity with union/non-union workforce environments
Core Competencies
Operations Leadership
Workforce Optimization
Financial Management
Safety & Compliance
Customer Relationship Management
Process Standardization
Change Management
Technology Enablement
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$63k-116k yearly est. Auto-Apply 14d ago
Director of Operations
New Hope & Horizons Inc.
Senior operations manager job in Cincinnati, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Coordinate a variety of healthcare programs
Develop individualized care plans
Educate patients on their healthcare options
Create goals and monitor progress toward goals
Recruit and train staff
Create schedules
Qualifications
Previous experience as a Care Coordinator or in a similar position is preferred
Certification as a medical assistant is preferred
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
$63k-116k yearly est. 9d ago
Director of Operations Process and Standards
Afcind
Senior operations manager job in Olde West Chester, OH
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
Brief Description:
The Director of Operations Process and Standards will develop, implement, and monitor the business processes that support the company operations. In addition, the Director will be responsible for ensuring operations personnel are trained, changes are communicated, and best practices are incorporated.
Job Responsibilities:
Work very closely with Warehouse Managers and Program/Operations personnel at each location to ensure best practices are fully implemented and maintained.
Develop, implement, and monitor operating standards that are applicable across all divisions, companies, and facilities.
Support optimization activities for Vendor Managed Inventory programs and Distribution/Service Center order fulfillment.
Support significant corporate operations projects such as capital equipment selection, program implementations, and expansion or reduction of operating facilities.
Work closely with Group management teams to ensure effective inventory utilization.
Lead/support Continual Improvement projects.
Deploy applications and reports to support business processes.
Monitor and control Key Performance Indicators (KPI.)
Support operational financial analysis.
Other duties as required
Education/Credentials:
Minimum of five years of operationsmanagement experience
Minimum of five years of experience with multi-site distribution operations
Knowledge and experience with continuous improvement methodologies e.g. Lean, Six Sigma, TOC, or Toyota Production Management
Familiar with VMI, Kanban, or other inventory systems requiring a triggered replenishment from a warehouse infrastructure
Experience working within an ISO, TS, or equivalent Quality Management System
Experience with fasteners and fastener quality standards strongly preferred.
Ability to travel 75%.
Location: Remote or on-site, with travel. Geographic responsibility will be the West Coast, Nevada, and Arizona. Primary focus will be in Santa Fe Springs, CA and Sherwood, OR.
Salary range: $100k-$120k, depending on experience
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
$100k-120k yearly 18h ago
Director of Operations
Verst Careers
Senior operations manager job in Walton, KY
Job Title: Director of Operations Department: Effective Date: Grade: 13 Warehousing 1/1/09 Reports To: Vice President, Warehousing. Working Conditions: FLSA: Exempt Position is not routinely exposed to adverse environmental conditions. Typical office environment. Direct Reports: OperationsManager Warehouse ManagerManages all aspects of warehouse operations including office, shipping & receiving, customer relations, quality, sanitation, asset utilization and security. Serves as primary contact for suppliers and customers utilizing designated facilities and is expected to attract, retain and grow warehouse and fulfillment business. Duties and Responsibilities: Essential Functions: 1. Directs personnel to achieve prescribed operational objectives and ensures timelines are met with the highest regard for quality, safety, inventory control and customer satisfaction. 2. Establishes Standard Operating Procedures (SOP) for all production functions to ensure the consistent application of principles by associates. 3. Manages controllable costs in accordance with budgeted parameters and reviews the monthly P&L for variances from budget. 4. Participates in budget preparation and revenue/account analyses and ensures the accurate preparation and timely distribution of reports to the VP Warehousing on a timely basis.
5. Develops and maintains a productive work team through proper application of management skills in the hiring, coaching, training, and disciplinary action processes. 6. Assigns leadership for specific warehouse sites and ensures proper reporting processes and procedures are in place. 7. Tracks and provides appropriate disciplinary action and motivational techniques to employees on a timely basis. 8. Develops, implements and directs programs and training to ensure the safety of all personnel, equipment and property and enforces safety rules and guidelines. 9. Enforces and ensures compliance with company policies and procedures and federal, state and local regulations. 10. Establishes and maintains a professional and courteous relationship with all customers. 11. Assists in ensuring the security of the facility and its employees, contents and surroundings. 12. Implements continuous improvements in processes. Marginal Functions: 1. Visits customer sites as needed to ensure overall customer satisfaction. 2. Represents the company at business and industry events as needed. Job Specifications: 1. Advanced college degree preferred, but will substitute 10 years previous experience with warehouse or supply chain operations or in combination. 2. Minimum of 5 years prior experience in a warehouse environment. 3. Minimum 5 years management experience with P&L responsibility. 4. Minimum of 5 years prior supervisory experience with emphasis on leadership, supervision, motivation, communication and planning. 5. Broad knowledge of warehousing operations and warehouse management system technology. 6. Ability to develop reliable bid proposals for warehousing space and services as needed. 7. Intermediate computer skills using Microsoft Office and software applications, and accurate typing skills (25 wpm minimum). 8. Excellent leadership, interpersonal and communication skills, written and verbal. 9. Ability to prioritize, organize and handle multiple tasks in a fast pace environment. 10. Ability to work efficiently with a professional, customer friendly attitude. The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform.
The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation. Review and Approval: Indicates review by incumbent and approval by supervisor. Employee: _______________________________ Date: _____________________ Supervisor: _______________________________ Date: _____________________
$50k-92k yearly est. 12d ago
DIR, OPERATIONS I - MIAMI UNIVERSITY, OXFORD, OH
Chartwells He
Senior operations manager job in Oxford, OH
Job Description
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Chartwells Higher Education is seeking a self-motivated individual for the role of Food Services Operations Director at Miami University in Oxford, Ohio. In this role, you will advise and participate in the day-to-day operations and financial success of a large multi-unit dining location on the campus. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation.
From made-to-order stations to grab-and-go snacks, we're committed to serving quality on-campus food everyone can enjoy. Miami University provides an exceptional on-campus dining experience for over 20,000 students, staff, and faculty that takes into consideration medical needs, lifestyle choices, cultural backgrounds, and religious affiliations. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.
Key Responsibilities
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
Supervise and provide hands-on support of the hiring, training, and development of staff to uphold excellence in service and food quality.
Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining operations.
Preferred Qualifications
Associate degree preferred but not required.
Six or more years of operational food service management experience.
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Strong leadership abilities with validated experience in supervising and developing staff.
Excellent organizational skills and ability to prioritize optimally.
Outstanding customer service skills with a dedication to maintaining high standards of quality.
Proficiency in preparing and analyzing financial reports.
Flexibility to work evenings, weekends, and holidays as needed.
Must be experienced with computers.
ServSafe Certified.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences Miami University in Oxford, Ohio.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1483715
Chartwells HE
CINDY SCHOENFELD
[[req_classification]]
$64k-116k yearly est. 5d ago
Senior Operations Manager, Amazon Air
Amazon.com, Inc. 4.7
Senior operations manager job in Wilmington, OH
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub SeniorOperationsManager has complete responsibility for inbound, outbound, package sorta OperationsManager, Operations, Manager, Senior, Customer Experience, Manufacturing
$103k-144k yearly est. 8d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Senior operations manager job in Cincinnati, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
How much does a senior operations manager earn in Fort Thomas, KY?
The average senior operations manager in Fort Thomas, KY earns between $65,000 and $129,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Fort Thomas, KY
$91,000
What are the biggest employers of Senior Operations Managers in Fort Thomas, KY?
The biggest employers of Senior Operations Managers in Fort Thomas, KY are: