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  • Senior Manager US Advertising & Promotion Lead

    CSL Behring 4.6company rating

    Senior operations manager job in King of Prussia, PA

    CSL is transforming its R&D organization to accelerate innovation and create greater impact for patients. With a streamlined, project-led structure and a focus on collaboration, we're building a future-ready team that excels in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. Could you be our next Senior Manager US Advertising and Promotion Lead? The job is in our King of Prussia, PA, Waltham MA, Zurich Switzerland or Maidenhead UK office. This is a hybrid position and is onsite three days a week. You will report to the Head, Global Advertising & Promotional Position Purpose Provide an overview of the responsibilities of the position by summarizing the most important aspects and duties. Ensure compliance with HA drug promotion and promotional labeling regulations for assigned licensed products. Review, approve, or reject promotional programming based on U.S. Code of Federal Regulations and FDA implementing regulations and guidance. Adhere to related SOPs and work instructions for established MCC/PRC processes. Main Responsibilities and Accountabilities Review advertising and promotional labeling; comment, improve, approve, or reject material based on company practice, CSL policy, U.S. law, and FDA regulations. Collaborate with Commercial Operations Marketing, Legal, and Medical personnel to minimize HA enforcement risk while supporting CSL's commercial success. Monitor and apply trends in advertising and promotional labeling regulations to CSL U.S. regional review practices and processes. Provide regulatory leadership and guidance to marketing during development, review, and approval of promotional materials for assigned therapeutic areas. Prepare and submit advertising and promotional labeling materials to the FDA as required under 21 CFR 314.81(b)(3)(i) or 21 CFR 601.45. Maintain technical biologics/medical knowledge for assigned therapeutic areas. Actively contribute to the global CSL regulatory community through designated projects and assignments. Review and advise product development teams on communication strategies or tactics regarding investigational products. Experience Bachelor's Degree Life Science Minimum 3 years in Regulatory, Medical, or Legal Affairs or other relevant experience. Skilled in implementing regulatory science and monitoring enforcement trends. Ability to read and comprehend product-related technical and medical information. #LI-HYBRID About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at *************************** Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement.
    $91k-138k yearly est. Auto-Apply 1d ago
  • Executive Director, Compliance Operations

    Larson Maddox

    Senior operations manager job in Plymouth Meeting, PA

    Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.
    $111k-175k yearly est. 5d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Senior operations manager job in Philadelphia, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 5d ago
  • Senior Director of Operations

    Mastec Power Delivery

    Senior operations manager job in Blue Bell, PA

    The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Operational Leadership - Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate Customer & Market Engagement - Serve as executive sponsor for PECO, ACE, PEPCO, and DPC. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.
    $94k-143k yearly est. 1d ago
  • Cross Functional Store Manager

    Carmax 4.4company rating

    Senior operations manager job in Mays Landing, NJ

    Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. This position will require relocation after approximately six months of training to Green Brook, NJ, Langhorne, PA, Easton PA. Principle Duties and Responsibilities: Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed Actively monitors and adjusts staffing levels based on business needs and staffing model Opens and closes the store per schedule. Provides management coverage for the entire store Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Resolves associate issues in a timely manner and takes appropriate partners Interviews, hires, trains and promotes associates to support store operations and company growth Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk Partners with and develops associates to resolve customer issues Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed Partners with appropriate departments and regional team members as needed Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions Executes AOR responsibilities according to company guidelines and checklists Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management Uses all CarMax software and media effectively Complies with all local, state and federal regulations Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy. Work requires ability to: Partner with others when facing complex problems Prioritize competing responsibilities appropriately Multi-task, organize work and manage time well Model and encourage exceptional team behaviors Speak, listen and write effectively in dealing with associates and customers Ability to make independent judgments regarding critical business decisions Complete CarMax provided training as required Working Conditions: Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Wears CarMax clothing (acquired through company) at all times working in the store. Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $40k-54k yearly est. 1d ago
  • Cybersecurity Program Manager - Operational Technology

    Dupont 4.4company rating

    Senior operations manager job in Wilmington, DE

    At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Job Summary The Cybersecurity Program Manager - OT is responsible for developing, implementing, and managing long-term initiatives to strengthen the cybersecurity posture of the Operational Technology (OT) estate. This role drives strategic efforts across key domains including OT asset inventory, secure remote access, and the enablement of the Cyber Champions network. OT Cyber Security Strategy fosters cross-functional collaboration between IT, Automation & Process Control (A&PC), Operations, Incident Response, Vulnerability Management, and the broader Cyber Operations leadership. The position ensures alignment of cybersecurity standards and practices across diverse technical teams, enabling resilient and secure OT ecosystems. Facilitates cross-functional alignment with long-term strategic priorities and ensure transparency and coordination in the day-to-day execution of ongoing initiatives. You will also lead the development of Operational Technology (OT) cybersecurity standards, with a dedicated workstream focused on automation and process control. Spearhead the creation of a complementary audit strategy to ensure consistent implementation and compliance. Expand the scope into laboratory and R&D environments to apply the same level of cybersecurity rigor and reduce the overall attack surface. In addition to these core responsibilities, the OT Cybersecurity Program Manager will proactively monitor industry best practices and regulatory developments to ensure the organization's OT security strategy remains ahead of emerging threats. The role will also be instrumental in developing training programs and awareness campaigns tailored for OT stakeholders, fostering a culture of cybersecurity across all levels of the organization. The ideal candidate should be passionate about technology and innovation, with a proven track record of driving digital transformation initiatives in the manufacturing space. Please note this is an onsite position. Primary Duties & Responsibilities Collaborate with cross-functional teams to identify cybersecurity opportunities to leverage digital technologies and drive business value through our ‘Operations Digital Excellence' program Develop and maintain a deep understanding of cybersecurity and Industry 4.0 trends / emerging technologies Identify, evaluate, and manage partnerships with external and internal technology teams (IT, ISC & A&PC) Define and execute program roadmaps that align with overall business goals Drive the development and delivery of cybersecurity products, including software applications, platforms, and services Oversee the lifecycle of OT cybersecurity products from ideation to launch and scale Monitor and report on program performance metrics, including migration, response, customer satisfaction, and adoption Design manage and execute tabletop exercises to practice cybersecurity responses and recovery at the production sites Education & Experience Required: Bachelor's Degree in Engineering, Computer Science, Cybersecurity or related field 8+ years of experience in manufacturing operations or IT support of operations, or in OT cyber security Proven track record of leading digital transformation initiatives and delivering successful digital products Knowledge and experience with: Industry 4.0 technologies and Cybersecurity standards such as NIST and IEC 62443 Design and installation of industrial computer networks including physical devices, device functionality and configuration, and network management. Process automation (DCS, PLC) and information management systems maintenance, installation, design and networking Cybersecurity considerations for process control networks, including knowledge of firewalls, threat vectors, and precautions. Services that assess, design, implement, and monitor the process control network security to enforce continued security protection. Tools that manage firewall rulesets and changes, user accounts and passwords, control rooms access Cybersecurity risk mitigation strategies for A&PC Systems Excellent communication, collaboration, and leadership skills Strong stakeholder management skills, able to sell the vision to key leaders in the organization Ability to work in a fast-paced environment and manage multiple projects simultaneously Self-motivated with a passion for innovation and continuous learning #LI-EH1 Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
    $115k-148k yearly est. Auto-Apply 17d ago
  • Dir of Operations

    Jackmont Hospitality Inc. 4.1company rating

    Senior operations manager job in Philadelphia, PA

    At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success. Key Responsibilities: Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency. Manage and lead a team of General Managers and staff to ensure seamless operations across all locations. Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency. Oversee inventory management, ensuring accurate and cost-effective supply chain operations. Ensure compliance with health, safety, and sanitation regulations across all locations. Develop and implement staff training and development programs to maintain high performance and guest satisfaction. Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences. Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events. Foster a positive work culture, focusing on team development, retention, and growth across all locations. Qualifications: Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred). Strong financial acumen and experience with P&L management. Exceptional leadership skills, with a focus on team development and operational excellence. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership. Ability to manage multiple priorities and thrive in a fast-paced environment. A passion for great food, exceptional service, and a high-quality guest experience. Benefits: Competitive salary and performance-based bonuses. Health and dental insurance options. Paid time off. Employee discounts across all locations. Opportunities for growth and advancement within the company. If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.
    $79k-138k yearly est. Auto-Apply 60d+ ago
  • Director of Customer Success

    Kiddom 4.0company rating

    Senior operations manager job in Philadelphia, PA

    Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity. We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike. If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative. We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms. If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will: Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom. Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time. Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success. Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences. Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value. Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap. Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance. Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner. What we're looking for: 10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment. Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets. Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers. Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment. Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust. Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies. Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students. $100,000 - $160,000 a year Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment: * Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
    $100k-160k yearly Auto-Apply 60d+ ago
  • Event Operations Manager (Part-Time)

    Delaware Park Casino & Racing 4.3company rating

    Senior operations manager job in Wilmington, DE

    Job DescriptionJOB RESPONSIBILITIES: Event Manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations. Experience managing day of operations of events including Corporate, Social, Private, Convention, Four walls, Weddings, Special events, trade shows, and other functions that may arise. Visit and court potential clients to increase awareness and exposure to the available spaces. Work in conjunction with the Event Sales Manager to organize and maintain the scheduling and maintenance of available function space. Fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs. Interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns. Responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and AV as well as any other requests they may have. Meets with designated Food & Beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements. Assists with the development of menus, packages, marketing plans, and promotions as needed. Direct supervision of all event functions while working independently with minimal supervision. Responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using MICROS POS, ensuring equitable dissemination of gratuity, and proficient with Money Handling. Responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions. Station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume. Responsible for conducting post-event room inspections and updating files to close out events. Knowledge of computer systems and programs including Microsoft Excel, Word, Cater Ease, and C-Vent Promotes outstanding internal and external guest relations and honesty and trust among the team. Performs all other duties as assigned. JOB REQUIREMENTS: Four (4) years of Food & Beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience. Ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment. Must have excellent written, verbal, organizational, administrative, and communication skills. Must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. Must be able to lift up to 40 lbs. For a full list of our career opportunities, please visit **************************** Powered by JazzHR GODpk1rhWo
    $67k-83k yearly est. 18d ago
  • Manager of Events and Dining Operations

    Philadelphia Museum of Art 4.3company rating

    Senior operations manager job in Philadelphia, PA

    We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day. Specifically, you will: Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary. Provide day-of-event on-site execution support for internal events (and external events as needed) As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations. Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities. Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner. Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services. Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience. Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations. Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc. Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced. Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum. Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator. Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement. Perform other duties as assigned. Your background and experience include: Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred. Several (5) years of demonstrated successful experience in food services and/or the hospitality industry. Several (5) years of demonstrated successful experience in managing weddings and events. Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience. Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management. Excellent leadership, organizational, communication, writing and interpersonal skills. Excellent facilitation, collaboration, and negotiation skills. Excellent skills with spreadsheet analysis and word processing software. Position and Compensation Details The salary for this position is $66,990. This position is Full-Time, Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Chief Financial Officer Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data. Able to move items up to 30 pounds Able to remain stationary for up to seven hours Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays *Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.
    $67k yearly Auto-Apply 18d ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Senior operations manager job in Conshohocken, PA

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $63k-106k yearly est. 60d+ ago
  • Senior Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Philadelphia, PA

    The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $65k yearly Auto-Apply 55d ago
  • Associate Director, Manufacturing Operations

    Mallinckrodt 4.8company rating

    Senior operations manager job in Horsham, PA

    Job Title Associate Director, Manufacturing Operations Requisition JR000015470 Associate Director, Manufacturing Operations (Open) Additional Locations Job Description The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved. Responsibilities Manufacturing and Supply Responsible for all cGMP manufacturing at a site. Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management. Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility. Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders. Organizational Performance & Development Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives. Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives. Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training. Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement. Qualifications Education & Experience Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience. 10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred. Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections. Knowledge Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements. Knowledge of cGMP, FDA, DEA and related international regulations. Quality systems, batch documentation, and inspection readiness Technology transfer, including CMC documentation and scale-up procedures Supply chain operations, vendor qualification, and logistics coordination Industry trends in automation, digital manufacturing, and predictive analytics Employee engagement strategies and training program development ERP and manufacturing systems such as SAP or Oracle is plus Financial/cost accounting experience managing multiple cost centers and budgets. Skills & Abilities Ability to align operational activities with strategic goals Proficient in planning and managing production schedules Strong troubleshooting technical issues and optimizing manufacturing processes Experienced in leading cross-functional initiatives and technology transfers Capable of developing budgets and implementing cost control strategies Adept at coaching and developing staff to enhance performance and engagement Drives change initiatives and fosters a culture of continuous improvement Collaborates effectively across departments and teams Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment. Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution. Strong negotiation, written communication, and public presentation skills. Physical Requirements Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed Technical Support Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification. May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products. Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations. Quality & Compliance Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements. Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements. Creates and maintains batch documentation, operational procedures, and records to support site operations. Participates in Regulatory inspections/audits as the manufacturing site lead. Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance. Financial Recommends annual expense and capital budgets for approval. Manages annual spending and production costs according to approved plans. Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
    $118k-147k yearly est. Auto-Apply 47d ago
  • Senior Customer Operations Manager

    Philadelphia International Airport

    Senior operations manager job in Philadelphia, PA

    The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You'll Do: * Oversee Customer Operations Managers and other customer operations employees * Manage daily customer operations, fleet availability, and revenue generation for the assigned function * Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolve customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engage in effective communication plans focused on building employee engagement in order to achieve business results * Conduct performance evaluations that are timely and constructive, where applicable * Participate in the recruiting process, as required * Provide management with various updates and indicators as requested * Remain current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders across multiple functions and locations * Ability to influence * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. * Ability to drive process and organizational change. * Ability to motivate teams and keep a positive attitude in a fast-paced environment. * Ability to work under minimal supervision with a goal-oriented mindset. * Ability to see the big picture and leverage critical thinking and decision-making skills. * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability. What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $65k yearly 54d ago
  • Companion Diagnostics Operations Assoc. Director/Director, Translational Sciences

    Incyte 4.8company rating

    Senior operations manager job in Wilmington, DE

    Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Job Summary (Primary function) Companion Diagnostics Operations Director is responsible for overseeing the execution of clinical diagnostic plans for late-stage drug development programs. This involves managing logistics, vendor relationships, and ensuring timely CDx delivery. Essential Functions of the Job (Key responsibilities) · Serve as alliance and project manager between key diagnostic partners o Generate and review new project agreements as needed o Manage and maintain CDx budget for projects o Track and approve milestones for each project o Lead Joint project team (JPT) meetings with alliance partner o With input from clinical trial managers, maintain projections for GMP kit manufacturing based on patient projections across multiple trials · Direct validation and implementation of clinical trial assay (CTA) at testing laboratory o Maintain alignment between diagnostics partner and testing laboratory o Oversee validation of CTA at testing laboratory o Ensure timelines for first patient tested are met o Oversee operational aspects of clinical implementation · Portal set up, Patient reports, Analytical Plan, Requisition forms, Lab manual, DTA, · Ensure compliance with regulatory and ethical guidelines o Develop expertise in regulatory requirements for CDx o Supervise Incyte review of clinical study performance plans (CPSP) § Obtain sufficient input from clinical scientists, medical lead, regulatory leads, IVDR consultants o Ensure regulatory review of informed consent, CPSP and country submissions/responses are timely and compliant · Develop and Maintain Expertise in Delivery of Companion Diagnostics · Maintain relationships with key stakeholders o Translational lead is responsible for strategy, need to align execution with strategy; work closely to maintain alignment o Clinical trial managers/Clinical asset lead- need to represent CDx execution on study teams. Need to align timelines, countries, regulations o Project manager- Need to ensure timelines for CDx approval are aligned with therapeutic approval o Regulatory lead- need to ensure regulations are met and oversee submission timelines and timely responses for each country Qualifications (Minimal acceptable level of education, work experience, and competency) · Minimum BS Degree in a scientific discipline with 7+ years of experience in clinical studies. · Understanding of Good Clinical Practices (GCP) and other relevant regulatory requirements · Ability to manage external research activities through CROs and collaborators. · Ability to balance execution of multiple tasks to accomplish program goals. · A high level of emotional intelligence and willing to work closely and collaboratively with other functional groups internal and external to the company. · Exceptional verbal and written communication skills. Preferred Qualifications · Advanced degree in a scientific discipline with extensive experience in IVD clinical studies. · Extensive knowledge of Next Generation Sequencing and Immunohistochemistry. · Experience in CDx and/or precision medicine including IVDR Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: *********** incyte. com/privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact privacy@incyte. com if you have any questions or concerns or would like to exercise your rights.
    $149k-208k yearly est. 30d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Senior operations manager job in Norristown, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 5d ago
  • VP Operational Excellence

    Dupont 4.4company rating

    Senior operations manager job in Wilmington, DE

    At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers The Opportunity This is a pivotal moment to join DuPont, a company with a powerful legacy built on integrity and a relentless focus on safety and respect for people. We are embarking on a global transformation to redefine operational excellence, and we are looking for a visionary leader to drive this critical, company-wide initiative. As the Global VP of Operational Excellence, you will report directly to the Chief Operating Officer and be responsible for building a culture of continuous improvement that will create tangible value and elevate the maturity of our global operations. This is more than a leadership role; it is an opportunity to be the architect of change. You will inspire and mobilize a global team to reimagine our operational landscape across 75+ manufacturing locations and 5,000+ employees. We are seeking a leader who can not only craft a compelling strategic roadmap but also execute it with precision, driving significant productivity gains and fostering a unified culture of excellence. Key Responsibilities Architect the Future: Develop, champion, and implement the global strategy for Operational Excellence, translating our vision into a definitive action plan that drives exceptional value across our businesses. Lead a Transformation: Build and embed a sustainable, global culture of continuous improvement, empowering and developing talent across the organization to achieve new levels of performance. Drive Cross-Functional Impact: Engage and influence senior leaders across Operations, Commercial, and other functions. Lead high-impact, cross-functional teams using advanced Lean and Continuous Improvement methodologies to solve complex business problems. Govern for Growth: Manage the Operational Excellence governance process to ensure strategic plans are not only aligned with business needs but are also delivering measurable, sustainable results. Cultivate High-Performance Talent: Lead and mentor a team of approximately 12 direct and indirect leaders, guiding a total team of about 60 operational excellence professionals. Develop continuous improvement capabilities that will become a core competency across the entire company. What Success Looks Like Within your first year, you will: Secure buy-in from senior leadership and key stakeholders for your strategic roadmap and action plan. Launch key transformation initiatives that demonstrate clear, measurable value to the business. Establish a robust governance model that provides transparency and accountability across all operational excellence activities. Begin cultivating a cultural shift, with tangible signs of increased engagement and ownership of continuous improvement at all levels and functions within the organization. Qualifications Demonstrable track record of successfully leading enterprise-wide operational excellence or business transformation initiatives in a global manufacturing environment. Exceptional strategic thinking and problem-solving skills, with the ability to articulate a clear vision and inspire others to achieve it. Experience engaging and influencing executive-level stakeholders to gain support and alignment for major change initiatives. Deep expertise in Lean and other Continuous Improvement methodologies. Proven ability to lead, mentor, and develop high-performing teams, fostering a culture of accountability and results. Bachelor's degree in engineering, supply chain or a related field. Advanced degree preferred. 10+ years Global Multi-site or Large Site Leader, OpEx Leadership, and/or significant Supply Chain Experience 10+ years of Leadership experience in Engineering, Manufacturing, Supply Chain, and Business Ability to travel domestically and internationally up to 30% of time. Location DuPont Corporate Headquarters - Wilmington, DE Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
    $110k-154k yearly est. Auto-Apply 3d ago
  • Event Operations Manager (Part-Time)

    Delaware Park Casino & Racing 4.3company rating

    Senior operations manager job in Wilmington, DE

    JOB RESPONSIBILITIES: Event Manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations. Experience managing day of operations of events including Corporate, Social, Private, Convention, Four walls, Weddings, Special events, trade shows, and other functions that may arise. Visit and court potential clients to increase awareness and exposure to the available spaces. Work in conjunction with the Event Sales Manager to organize and maintain the scheduling and maintenance of available function space. Fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs. Interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns. Responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and AV as well as any other requests they may have. Meets with designated Food & Beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements. Assists with the development of menus, packages, marketing plans, and promotions as needed. Direct supervision of all event functions while working independently with minimal supervision. Responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using MICROS POS, ensuring equitable dissemination of gratuity, and proficient with Money Handling. Responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions. Station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume. Responsible for conducting post-event room inspections and updating files to close out events. Knowledge of computer systems and programs including Microsoft Excel, Word, Cater Ease, and C-Vent Promotes outstanding internal and external guest relations and honesty and trust among the team. Performs all other duties as assigned. JOB REQUIREMENTS: Four (4) years of Food & Beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience. Ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment. Must have excellent written, verbal, organizational, administrative, and communication skills. Must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. Must be able to lift up to 40 lbs. For a full list of our career opportunities, please visit ****************************
    $67k-83k yearly est. Auto-Apply 60d+ ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Philadelphia, PA

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $60k yearly Auto-Apply 55d ago
  • Customer Operations Manager

    Philadelphia International Airport

    Senior operations manager job in Philadelphia, PA

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolves customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engages in effective communication plans focused on building employee engagement in order to achieve business results * Conducts performance evaluations that are timely and constructive, where applicable * Participates in the recruiting process, as required * Provides management with various updates and indicators as requested * Remains current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Ability to address and resolve customer service challenges * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team * Ability to drive process and organizational change * Ability to influence * Ability to motivate teams and keep a positive attitude in a fast-paced environment * Ability to work under minimal supervision with a goal-oriented mindset * Ability to see the big picture and leverage critical thinking and decision-making skills * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $60k yearly 54d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Gloucester, NJ?

The average senior operations manager in Gloucester, NJ earns between $106,000 and $207,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Gloucester, NJ

$148,000

What are the biggest employers of Senior Operations Managers in Gloucester, NJ?

The biggest employers of Senior Operations Managers in Gloucester, NJ are:
  1. Sodexo Management, Inc.
  2. Sodexo S A
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