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Senior operations manager jobs in Waunakee, WI

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  • Operating Director

    Cornerstone Caregiving

    Senior operations manager job in Janesville, WI

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 39 states in under 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Janesville, WI: Relocate before starting work (Required) Work Location: In person
    $80k yearly 3d ago
  • Regional Operations Manager

    Sustainablehr PEO & Recruiting

    Senior operations manager job in Madison, WI

    Job Purpose The Regional Operations Manager serves as the primary point of contact for operational leadership and execution across the organization. This role is responsible for carrying out ownership directives and leadership standards while ensuring consistent and efficient operations across all portfolios. The Regional Operations Manager provides strategic and tactical support to staff, ensuring all operations align with company goals, core values, and standard operating procedures. The position requires strong leadership, process oversight, and the ability to implement systems that promote performance, accountability, and growth. As a member of the Senior Management Team, the Regional Operations Manager collaborates closely with executive leadership to achieve operational excellence and meet company objectives. Reports To: Vice President of Operations Job Duties Operations Management Oversee day-to-day operations across all property portfolios. Monitor and measure team efficiency, productivity, and compliance with established standards. Provide accountability for tenant retention, rental goals, and portfolio cost control. Conduct regular one-on-one meetings with Property Managers and oversee daily progress tracking. Prepare agendas and reports for ownership and senior management meetings. Audit operational reports and ensure consistency in staff execution. Promote collaboration between property management and maintenance teams. Audit vacant units to ensure readiness for leasing. Manage and audit rent collection, concessions, evictions, and bad debt. Review and approve leases, applications, and deposit forfeitures prior to processing. Update and maintain operational SOPs to ensure best practices are followed. Oversee the use of property management software to ensure consistent and efficient utilization. Maintenance Operations Oversee maintenance operations including work orders, unit turns, and preventative maintenance. Monitor maintenance team productivity and adherence to SOPs. Manage vendor contracts, cost control, and inventory systems. Identify potential unit upgrades or remodels based on market conditions. Conduct regular property inspections for condition and curb appeal. Support the Regional Facilities Manager on capital improvement planning and execution. Business Systems Oversight Supervise IT operations and ensure technology systems enhance staff efficiency. Collaborate with IT and leadership to identify, implement, and train on systems that improve operational performance. Maintain and enforce SOPs across IT, maintenance, and inventory systems. Commercial & Leasing Operations Oversee commercial leasing activities and ensure leases are current and market-aligned. Track lease terms, renewals, and amendments. Analyze market data to inform rate adjustments and renewal strategies. Maintain broker relationships and manage commercial tenant communications. Sales & Marketing Oversee marketing efforts to ensure alignment with company standards and brand consistency. Implement marketing strategies as directed by leadership and monitor their effectiveness. Audit advertising efforts to ensure adherence to brand and performance expectations. Monitor online presence and social media reviews, executing strategies to enhance reputation. Ensure property managers understand target demographics and marketing tactics suited to their portfolios. Financial Performance Collaborate with the Finance & Accounting Director to monitor budgets, financial goals, and reporting. Assist Property Managers with budgeting, forecasting, and financial analysis. Provide quarterly reports on income, expenses, and budget performance. Maintain high occupancy and renewal rates through proactive management. Implement cost control strategies and monitor controllable expenses. Staffing & Training Provide leadership, mentorship, and accountability for property management teams. Partner with HR and senior management to hire, train, and evaluate staff. Ensure consistent delivery of training and development programs. Hold Property Managers accountable for developing and training their team members. Oversee staffing levels to ensure adequate coverage across all portfolios. Human Resources Collaboration Ensure proper documentation and process adherence for all disciplinary actions. Partner with HR leadership on corrective actions, policy compliance, and employment law adherence. Support payroll administration and execution as needed. Collaborate on maintaining and updating the employee handbook and HR-related SOPs.
    $69k-96k yearly est. 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Senior operations manager job in Sun Prairie, WI

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • Senior Manager, Logistics & Global Control Tower (North America, EMEA)

    Western Digital 4.4company rating

    Senior operations manager job in Madison, WI

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions. **Key Responsibilities** **Control Tower Leadership & End-to-End Visibility** + **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making. + **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions. + **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels. + **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders. + **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources. + **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones. + **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities. + **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons. **Digital Transformation & Technology Leadership** + Champion the adoption and integration of cutting-edge logistics technologies, including: + Real-time transport visibility platforms (e.g., FourKites, Project44, etc...) + Warehouse and transport management systems (WMS/TMS) + Robotics, IoT, and automation + Predictive analytics and AI/ML optimization engines + Cloud-based logistics platforms and digital twins + Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed. + Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation. **Operational Excellence** + Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies. + Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools. + Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions. **Change Management & Agility** + Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams. + Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs. **Collaborative Leadership & Stakeholder Engagement** + Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction. + Serve as the primary interface for logistics functions and internal stakeholders across all regions. **AI-Driven Process Optimization & Data-Driven Decision Making** + Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance. + Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards. **Team Leadership & Talent Development** + Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy. + Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization. **Compliance & Sustainability** + Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations. + Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management. **Qualifications** **Qualifications** + Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred). + 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role. + Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.). + Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations). + Strong background in exception management, predictive analytics, and performance score-carding. + Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives. + Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus. **Preferred Skills** + Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable. + Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. + Exceptional problem-solving and decision-making under pressure. + Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates. + Process excellence orientation (Lean/Six Sigma certification a plus). + Leadership ability to mentor analysts and influence cross-functional partners. + Fluency in English; additional languages are advantageous. + Certification in Lean, Six Sigma, or supply chain analytics. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-AS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $125k-159k yearly est. 20d ago
  • VP, Operations

    MTM, Inc. 4.6company rating

    Senior operations manager job in Middleton, WI

    At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.
    $175k-225k yearly Auto-Apply 46d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior operations manager job in Madison, WI

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 38d ago
  • Director of Service Operations

    GEA 3.5company rating

    Senior operations manager job in Janesville, WI

    GEA is one of the world's largest systems suppliers for the food, beverage, and pharmaceutical sectors. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact. This position will oversee all Field Service, Repair, and Spare Parts operations for the Separation BU. Your responsibilities will include: Coordinate and drive territory equipment sales activities allocate resources and prioritize initiatives Support the implementation of local equipment and service sales strategies Identifies and organizes resolution for more complex issues associated with Start-ups Achieve sales growth and expand market reach and coverage Achieve order and margin intake targets. Coordinate field trials at customers Position product offerings to maximize success against local competitive landscape Facilitate key account management role insuring customers are informed of all of company's products/ services available Build relationships with customers and internal GEA stakeholders. Develop quotations and understand customer requirements. Assist in Defining pricing and understand margin contribution. Support product development projects at customers in territory Ensure a "One face to the Client" culture They are responsible for developing and implementing strategies, managing teams, and ensuring high levels of customer satisfaction. This role requires a strategic mindset, strong leadership skills, and the ability to drive operational efficiency and effectiveness Your Profile / Qualifications University Degree in Engineering/Business Administration or equivalent educational level Min 10 - 15 years' relevant experience and knowledge of the specific market and applications and a proven track record of driving operational excellence and achieving business objectives Strong Knowledge of the Customer base and Product Competitive Landscape Sales professional with significant experience in steering a sales organization, incl. product management, within a product/sales matrix Deep practical know-how of state-of-the-art sales process, organization methods and tools (e.g. ordering, pricing, CRM) Change management experience Proven superior skills in international negotiation & contracting with customers in countries across the world Strong understanding of corporate finance and performance management principles As one of the largest suppliers of systems and components for the food, beverage, and pharmaceutical industries, GEA is dedicated to engineering for a better world. Our inclusive culture values diversity, integrity, and collaboration. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds. At GEA, we don't just offer jobs-we offer opportunities to thrive, grow, and make an impact. The typical base pay range for this position at the start of employment is expected to be between $117,000 - $156,000 plus 25% per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. #Engineeringforthebetter Did we spark your interest? Then please click apply above to access our guided application process.
    $117k-156k yearly Auto-Apply 60d+ ago
  • Laboratory Operations Manager Outside of Madison

    K.A. Recruiting

    Senior operations manager job in Madison, WI

    Take the next step in your career by joining a highly respected mid-sized hospital in Southern Wisconsin. This facility has earned an “A” Hospital Safety Grade and is recognized for its excellence in a wide range of services, including cardiology, neurology, trauma care, women's health, robotic surgery, and more. About the Role We are seeking a Laboratory Operations Manager to oversee day-to-day lab operations on the Day Shift with 24/7 accountability. This leadership role works closely with the Lab Director and plays a key part in ensuring the highest standards of quality, safety, and performance across the laboratory. Key Responsibilities Assist the Lab Director with overall operations and strategic initiatives Coordinate quality and performance improvement programs Develop and manage budgeting and staffing plans Establish and enforce laboratory and safety policies Conduct staff evaluations and professional development planning Qualifications Bachelor's degree in Medical Laboratory Science or related field (Master's preferred) ASCP certification required Minimum 3 years of laboratory leadership experience Experience in a multi-hospital system preferred Lean/Six Sigma training a plus Compensation & Benefits This hospital values its leaders and offers a competitive compensation package, including: Competitive pay rates + special incentive programs Comprehensive medical, dental, and vision coverage Retirement plan with generous matching contributions Life and disability insurance Flexible spending account options Generous PTO and paid holidays Educational assistance program for career growth And more! Why Join Us? This is your opportunity to lead a collaborative, high-performing laboratory team within an organization that's committed to excellence in patient care and employee development. Call or Text: 617-746-2745 Email: andrea@ka-recruiting.com ACC 23811311
    $49k-86k yearly est. 32d ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Senior operations manager job in Madison, WI

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 51d ago
  • Manager, Product Development & Operations

    Arrowhead Pharmaceuticals 4.6company rating

    Senior operations manager job in Verona, WI

    Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The Manager, Product Development & Operations is accountable for the project and is responsible for the indirect management of CMC project teams from process development to delivery of finished goods to depots or 3PL(s). They will manage both internal and external CMC activities. They may manage external relationships and may act as the primary contact for outsourced contract manufacturing organizations (CMO) and contract research organizations (CRO) involved with the development, analysis, distribution, manufacturing, packaging, and labeling for Arrowhead drug development programs. The Manager, Product Development & Operations will facilitate team collaboration to identify risks, challenges, and opportunities for the project. They will work with Arrowhead leadership to prioritize work and assign tasks. They will manage vendor onboarding, contracts, project budgets, timelines, KPIs and deliverables. This is a non-laboratory position with responsibilities that require cross- functional collaboration with team members from technical, legal, finance, clinical, commercial, logistics, supply chain, quality, and regulatory functions. Responsibilities Oversee global operational activities: development, manufacturing, warehousing, distribution, supply chain, logistics Act as primary point of contact for projects, facilitating communication between internal and external team members for CMC development, analytical, manufacturing, packaging, and labeling and distribution activities Partner with the cross functional project team (chemistry, analytical, quality, regulatory, supply chain, clinical operations, commercial, marketing) to deliver quality product on time Communicate project status and vendor activities to Arrowhead management and stakeholders Monitor internal and external inventory of intermediates, API, investigational product, retains, samples, and clinical supplies Manage budget, timeline, quality and deliverables for each project and vendor Develop and implement global process standards, best practices Develop and maintain and report KPIs for projects and external partners Generate and maintain project tracking tools using Smartsheet, Excel, Power Bi and other databases Work with technical, legal and finance groups to draft RFPs, track, manage and negotiate new contracts, supply agreements, confidentiality agreements, purchase orders, etc… for new and existing venders Track and review vendor invoices; collaborate with finance department to process payments Lead project meetings, vendor visits and conference calls Oversee shipments and storage of GLP, GMP, and clinical materials in accordance with Arrowhead SOPs and GDP Collaborate with clinical supply and supply chain to ensure materials are ready for current and up-coming developmental programs Requirements Bachelor's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and a minimum of 3 years of experience in a pharmaceutical company, contract manufacturing organization (CMO), or contract research organization (CRO); or Master's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and at least 1 year of relevant experience in a pharmaceutical company, CMO, or CRO. 0-2 years in a project management or project coordination role Knowledge of applicable GLP, GMP, GDP and regulatory guidance for pharmaceutical manufacturing and testing Strong MS Office skills (Outlook, Excel, PowerPoint, and Word) Excellent verbal and written communication skills A detail oriented, organized, self-starter who endeavors to anticipate problems and seeks opportunities to grow the role and responsibilities at Arrowhead Ability to work prolonged periods at a desk and working on a computer. Aptitude for independently resolving competing priorities in a fast-paced environment Willingness and ability to travel on a limited basis ( Preferred: Previous experience in pharmaceutical manufacturing, operations, clinical supply, or project management roles Experience with Project Management Software such as Smart Sheet or MS Project Experience with an ERP system such as Microsoft Dynamics (D365) or SAP GLP or GMP Laboratory or Manufacturing experience Wisconsin pay range $100,000-$115,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $100k-115k yearly Auto-Apply 53d ago
  • Manager Perioperative Service - Anesthesia Operations Support

    UW Health 4.5company rating

    Senior operations manager job in Madison, WI

    100% FTE, Monday - Friday with support when needed to cover 24/7 department. You will be working at University Hospital in Madison, WI. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Registered Nurse (RN) with demonstrated leadership and management skills to: Direct, plan, implement and evaluate patient care programs for the perioperative patient population. Lead daily operations and coordination of patient care services focusing on anesthesia services. Direct and evaluate the department's workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census and staffing resources. Prepare and/or participate in preparation of operating budgets. Establish quality improvement efforts to support the delivery of patient and family-focused care. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Acuity based staffing ratios for optimal safety. A strong shared governance structure which assures every nurse has a voice. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Education Bachelor of Science - Nursing (BSN). Required Master's degree in Nursing. Preferred Work Experience Three (3) years of relevant experience and progressive nursing leadership experience with demonstrated success. Required Five (5) years of relevant experience and progressive nursing leadership experience with demonstrated success. Preferred Prior surgical services experience and/or experience working in an academic medical center or complex healthcare system. Preferred Licenses and Certifications Wisconsin RN license. Required Our Commitment to Diversity, Equity and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits
    $57k-102k yearly est. Auto-Apply 4h ago
  • Assistant Automotive Service Center Manager

    Blain's Farm & Fleet

    Senior operations manager job in Madison, WI

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.RequiredPreferredJob Industries Automotive
    $23.5 hourly 20d ago
  • UC Building Operations Manager - University Center

    University of Wisconsin Stout 4.0company rating

    Senior operations manager job in Whitewater, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:UC Building Operations Manager - University CenterJob Category:Academic StaffEmployment Type:RegularJob Profile:Customer Service ManagerJob Duties: The University Center at the University of Wisconsin-Whitewater seeks a UC Building & Operations Manager (Customer Service Manager, DS015). Position Summary: The Operations & Events Manager oversees customer and guest services of the University Center (UC) Audio/Video Assistant (Tech Crew) and Building Operations Assistant (Setup Crew) teams that support the daily operations of the UC, including the implementation of operational procedures and proper staffing to ensure effective customer service and achievement of overall unit goals and objectives. Job Responsibilities: Manages the daily operations for the University Center, UC Mall area, Esker & Drumlin dining hall complexes, and additional event spaces campus wide. Requires prioritization of multiple requests as well as knowledge of campus policies, facilities, room set ups, audio-visual, and catering. Directs and audits customer/guest services that support daily operations and ensures customer service objectives are met: Hire and supervise and evaluate Audio/Video Assistants (8-10) and Building Operations Assistants (10-12) Train student staff and UC professional staff on the programming and operation of event management technologies, related audio, lighting, Audio/Video (A/V), and presentation systems and software Conduct weekly staff meetings and trainings for Audio/Video Assistant (Tech Crew) and Building Operations Assistant (Setup Crew) Assist with events sponsored by the UC, and help to facilitate fall, spring, and summer trainings, for student employees Participate and facilitate ongoing A/V and lighting technology professional development Implement operational procedures, methods, and policies to achieve established goals, meet policy and building code compliance requirements, and ensure outstanding customer service: Assist with UC facility general quality control (spot check setups, signage, cleanliness, postings, and other items as needed) Assist in providing event advising with campus stakeholders (as required) Assists with movable equipment inventory Responsible for ongoing emergency response training and communication with UC staff, as well as ensuring safe working and event conditions. Assist with event support when reservation volume indicates additional staffing or expertise is needed Develops, schedules, implements, and evaluates operational procedures and work plans to align with strategic direction for the UC Building Operations units: Serves as the resident steward for UC, Drumlin, and Esker A/V systems Manages the operation and maintenance of sound, lighting, audio visual (A/V) and other technical presentation systems Be proficient and manages ongoing trainings for 25 Live room scheduling system and serve as emergency backup to the Operations & Events Manager as needed Duties include lifting A/V and lighting equipment, working at heights, working on aerial lifts, and driving university vehicles Participates as a member of the University Center Staff Facilitate weekly Building Use, staff, and other meetings as assigned Serve on committees and events as assigned, ie: UC Building Use, UC Staff, UC Programming, SOAR, Preview Days, Warhawk Welcome, etc. Additional Responsibilities: Assists the University Center Assistant Director of Operations with implementation and monitoring of related annual budgets in line with goals and objectives. Responsible for generating invoices and collecting revenue for room rentals and guest services Monitors the unit operating budget and approves expenditures for reservations Serves as the primary backup to the Assistant Director of Operations. Completes other duties as assigned This position may require the responsibility to work nights and weekends as directed. Supervision Received: General supervision is received from the Assistant Director of Operations of the James R. Connor University Center. Supervision Exercised: Direct Supervision is exercised over student staff of Audio/Video Assistants (8-10) and Building Operations Assistants (10-12) This description attempts to indicate the kinds and of responsibilities given this position and shall not be construed as defining all specific duties and responsibilities of this position. It is not intended to limit or modify the right of supervisors to assign, direct and control the work of their employees. Statements of employee duties are not intended to exclude other duties not mentioned that are of similar kind or level of responsibility. CONDITIONS OF APPOINTMENT: University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization Key Job Responsibilities: Provides operational and strategic guidance to all unit staff Implements operational procedures, methods, and policies to achieve established goals, meet compliance requirements, and ensure effective service Identifies, develops, and facilitates staff training opportunities Develops and schedules unit operational work plans May create and monitor the unit operating budget and approve expenditures Directs and audits customer services and/or retail program operations to ensure customer service objectives are met Department: The University Center Compensation: Well-qualified candidates can expect a starting salary within the range of $50,000 - $55,000 commensurate with the candidate's education, related experience, and qualifications. UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure. Required Qualifications: Bachelor's degree in Business, Hospitality Management, Operations, Communications, Arts Management, Safety Studies, Audio Engineering, or related field. OR 4+ years of professional audio, Audio/Video (A/V) system, and lighting installation, maintenance, and operation experience Experience and technical knowledge of operation and maintenance of audio, lighting, and A/V technologies A Driver's License from Wisconsin or a neighboring state; or the ability to obtain one upon the start of employment Preferred Qualifications: Experience in advising, and implementing purposeful safe events Experience in a higher education work environment Experience supervising student employees Training/teaching experience Experience working with multicultural, and first-generation, those with varying socio-economic backgrounds, and/or underrepresented populations Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills Experience with 25Live or other event management software applications Knowledge/awareness of Universal Design principles and best practices Knowledge, Skills, and Abilities: Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds. Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills. How to Apply: Only complete application packages will be considered. This includes online submission of the following documents: Cover Letter Resume Name and contact information for three professional references Contact Information: If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at ************** or **********. For questions regarding this position, please contact: Joellen Shelton **************** To Ensure Consideration: Applications received by December 30th, 2025, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process. CAMPUS INFORMATION: UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university's 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs - online and in person - from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university's arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities - a priority mission since the 1970s. UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin's Park Place. ORGANIZATION INFORMATION: The University of Wisconsin-Whitewater is part of the 13-campus Universities of Wisconsin (*************************** Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a). Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked. The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills. For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at ************. UW IS AN EQUAL OPPORTUNITY EMPLOYER: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $50k-55k yearly Auto-Apply 6d ago
  • Director of Operations

    UPG Enterprises & Affiliates 4.8company rating

    Senior operations manager job in Monroe, WI

    Primary Duties and Responsibilities Set and monitor performance standards - establish clear quantitative and qualitative metrics, guidelines, and benchmarks to measure organizational efficiency and effectiveness; proactively identify and act on opportunities for improvement. Evaluate and optimize operations - review, analyze, and refine business processes to eliminate inefficiencies, strengthen compliance, and enhance workflow, leveraging Lean principles where appropriate. Policy & process leadership - develop and implement policies, standard operating procedures (SOPs), and best practices that improve day-to-day operations, scalability, and overall performance. Safety and workplace excellence - ensure all work environments meet or exceed safety, compliance, and ergonomic standards. Departmental oversight - lead and coordinate the activities of manufacturing, purchasing, and sales departments, ensuring alignment with company goals and operational targets. Financial stewardship - plan, direct, control, and monitor budgets, cost of sales, and financial performance across divisions; identify cost-saving opportunities without compromising quality. Continuous improvement leadership - foster a culture of problem-solving and ongoing efficiency gains through Lean tools, Kaizen events, and process improvement initiatives. Change management - communicate new directives, policies, and initiatives with clarity; lead staff engagement sessions for major changes to build buy-in, address concerns, and maintain morale. Customer experience enhancement - develop and refine policies that improve customer satisfaction, response times, and service quality. Cross-functional integration - align efforts between operations, engineering, technology, and customer service to drive seamless workflows and cost-effective processes. Industry and community presence - represent the organization positively with employees, customers, industry peers, and community stakeholders. Other leadership duties as assigned in support of organization objectives. Position Requirements Bachelor's degree in Engineering, Business Administration, or a related field; advanced degree preferred. Minimum of 10 years' progressive leadership experience in operations management, with a strong track record in manufacturing. Demonstrated expertise in stamping, annealing, and welding operations. Proven application of Lean Manufacturing principles; continuous improvement and Six Sigma experience a strong plus. Comprehensive understanding of supply chain management, finance, customer service, and operational strategy. Strong knowledge of industry regulations, compliance standards, and emerging trends/best practices. Proven ability to analyze data and apply performance metrics to decision-making. Proficiency in MS Office and business management systems (ERP, CRM, etc.). Exceptional leadership, communication, and interpersonal skills, with the ability to influence at all levels of the organization. Strong problem-solving, decision-making, and change management abilities. Skilled in balancing strategic vision with operational execution. Compensation & Benefits Competitive base salary plus annual performance bonus. Comprehensive benefits package, including: Medical, Vision, Dental, Life, and Disability coverage HSA & FSA options 401(k) match: 50% on the first 6% of contributions Opportunities for professional growth and development Diversity & Inclusion Statement UPG Electrical is an equal opportunity employer committed to a diverse and inclusive workforce.
    $133k-178k yearly est. 60d+ ago
  • District Manager

    Syngenta Group 4.6company rating

    Senior operations manager job in Madison, WI

    Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs. Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Syngenta Seeds is headquartered in the United States. Job Description At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Wisconsin and Illinois. Territory: Wisconsin and Northern Illinois What will you be doing? Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management) Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan Define sales and market share targets based on current strategy and business plans Implement Sales Force effectiveness measures based on agreed standard indicators Ensure District operations are executed and aligned with the Syngenta Business strategy Facilitate establishment of customer targets and the implementation of plans Measure Sales Force performance and evaluate competencies for each employee Monitor individual development plan for each direct report Qualifications Bachelor of Arts or Bachelor of Science in Agriculture or a non-Agriculture discipline or higher with significant industry background 5+ years in Sales and/or Sales Management Strong sense of customer focus and demonstration of excellent sales and negotiations skills Strategic Sales Management and Change Management experience Agronomic Knowledge relevant to the Commercial Seeds Sales business Preferred Requirements: Demonstrated Sales Management (hiring, deployment, development) Demonstrated Leadership Experience Demonstrated work/life balance and the ability to coach others in this area Field Marketing and Campaign Management development and implementation experience Business Analytical and Planning skills related to Sales Management Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Full Benefit Package (Medical, Dental & Vision) that starts your first day. 401k plan with company match, Profit Sharing & Retirement Savings Contribution. Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. WL: 5A #LI-NL2
    $88k-108k yearly est. 60d+ ago
  • District Manager

    Mobilelink USA

    Senior operations manager job in Madison, WI

    Job Details Madison, WI Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription Territory/District Manager - Lead, Inspire, and Drive Success Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights. Why You'll Love This Role As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty. What You'll Be Doing Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service. Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals. Drive Business Growth: Initiate and lead business improvements to maximize results across all locations. Develop Talent: Create an environment that encourages continuous learning and career growth. Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level. What We're Looking For 3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team. What's in It for You Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing) Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement. Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results. Make an Impact: Your leadership will directly influence the success of multiple locations. If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!! Qualifications What We're Looking For 2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries). Multi-unit management experience - you know how to lead and scale success across multiple locations. Strong recruiter and mentor - you have a passion for finding and developing top talent. Proven track record of training and performance management - you know how to inspire results. Flexibility to work nights and weekends as needed to support your team.
    $90k-105k yearly 60d+ ago
  • Manager of Residential Operations

    The Rogers Company 4.8company rating

    Senior operations manager job in Oconomowoc, WI

    The Manager of Residential Operations represents the Vice President of Operations- Residential and Director of Residential Services with on-site operational leadership on a 24-hour basis (including weekends and holidays). They will have the authority to act on behalf of the Vice President of Operations /Director of Residential Services by acting independently to provide crisis management, make timely decisions that directly impact patient care, ensure timely and effective communication and collaboration among residential program. As well as providing operational oversight throughout the residential division. They may act as the administrative liaison to patients, families, employees and external customers.Job Duties & Responsibilities: Demonstrate judgment and self-sufficiency in effective problem solving while serving as the Manager of Residential Operations and operational resource for the residential division. Intervene in situations involving patients, visitors, hospital staff and other external customers. Oversee patient care flow while redirecting and allocating resources. Determine necessary space, equipment, supplies and support systems to ensure effective functioning of residential programs. Work with social services designs to investigate patient/visitor concerns and implement appropriate courses of action. Work with Human Resources to take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and procedures. Facilitate interdepartmental communication, negotiation and decision-making. Obtain adequate facts and evaluate data to identify and intervene in actual and/or potential safety and risk management issues. Communicate pertinent information (verbal and/or electronic) in a timely manner to hospital administration and program leadership. Document pertinent information, actions and decisions and communicate to appropriate leadership. Communicate issues identified by front line staff to appropriate administrative team related to new administrative or program initiatives. Round residential programs and work with program managers regarding staffing, program developmental and acuity issues. Collaborate with program managers to ensure appropriate transfers to Inpatient, Rogers Partial Hospitalization Program or Intensive Outpatient Program (PHP/IOP). Attend at least one staffing per week in Residential programs to ensure documentation is completed and program schedule is being followed. Work with team to assess treatment recommendations. Work with Vice President of Operations- Residential and program managers to increase capacity utilization and improve communication. Develops an understanding of regulations regarding Department of Children and Families (DCF) 52 and Department of Human Services (DHS) 83 programs. Collaborate with Director of Residential Services for compliance and policy interpretation. Promote department and organizational goals as well as the mission of the hospital. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Maintain department policies and procedures. Ensure strategic anchors and fiscal goals such as clinical effectiveness, patient experience, financial sustainability and compassionate culture are being met. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. Involve self in the learning and application of standards relevant to the Rogers Improvement System department. Participate in in-services, seminars and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding the department's regulations. Participate in hospital committees, performance improvement team meetings, and team projects, as directed. Demonstrate punctuality and preparedness. Demonstrate effective communication skills. Demonstrate good organizational skills. Contribute in a positive, solution-focused manner. Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement. Participate in the performance improvement program. Gain understanding of the performance improvement process. Apply the performance improvement model to your department's activities. Participate and/or create performance improvement teams that lead to improvement in other hospital areas. Educate and involve self in the hospital and department's performance improvement plans. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. Communicate concerns and provide solutions for same. Attend outside seminars and/or educational classes to promote professional growth. Demonstrate a positive and professional attitude toward parties outside the hospital (provider relations representatives, managed care contractors, visitors, vendors, etc.) Comply with the hospital's policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Additional Job Description: Education/Training Requirements: Bachelor's degree required, Master's degree preferred. A minimum of three years' experience in a supervisory/management role is required. At least one year of this experience must be a management role with oversite of multiple facilities. CPR certification is required within thirty (30) days of date-of-hire. Annual re-certification is required. Formal training in management of the aggressive patient within sixty (60) days of date-of-hire. Annual re-certification is required. Clinical experience in mental health or chemical dependency services is required. Knowledge of DBT (dialectical behavioral therapy) preferred. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
    $63k-107k yearly est. Auto-Apply 20d ago
  • Operations Manager

    AMPI 3.7company rating

    Senior operations manager job in Portage, WI

    AMPI owns seven Midwest-based manufacturing plants where 10 percent of the nation's American-type cheese, processed cheese and butter is produced. The cooperative's award-winning cheese, butter and powdered dairy products are marketed to foodservice, retail and food ingredient customers. In 2019, the co-op launched its Dinner Bell Creamery brand and accompanying Co-op Crafted promise, highlighting more than 50 years of dairy farm families partnering with skilled buttermakers and cheesemakers. ESSENTIAL RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time: Safety & Quality Responsibility - All AMPI employees are responsible for reporting any employee safety, food safety, or product quality concerns to the appropriate authority. Heightened Safety & Quality Role - This position carries elevated responsibility for ensuring food safety and product quality across all operations activities. Operational Leadership - Plans, administers, and directs daily operations while driving continuous improvement to increase efficiency, reduce cost, and strengthen process reliability. Safety Leadership - Fosters a “safety-first” culture through employee engagement, coaching, and participation. Leads behavior-based safety initiatives, investigates concerns, and implements corrective actions collaboratively. Cost Management - Manages departmental budget responsibly while identifying, developing, and implementing cost-saving initiatives that support overall organizational profitability. Team Leadership & Development - Leads direct reports who supervise operations employees. Provides direction, coordination, and evaluation of the team. Responsibilities include interviewing, hiring, onboarding, training, performance evaluation, recognition, coaching, and corrective action, always aligned with company policy. Strategic Alignment - Develops strategies to achieve organizational goals and adapts plans to evolving business conditions. Adaptability - Manages competing priorities effectively and adjusts work methods or approaches to suit changing demands. Collaborative Problem Solving - Identifies and resolves problems promptly by gathering and analyzing information. Facilitates group problem-solving sessions, encourages input from others, and develops alternative solutions as needed. Team Culture & Morale - Builds a positive, collaborative team environment that promotes trust, communication, and mutual accountability. Works with the team to drive results and exceed divisional goals. Project Management - Creates workable project plans, communicates changes effectively, and builds commitment. Anticipates resistance and works with teams to overcome barriers. Quality Improvement - Actively seeks opportunities to improve processes, products, and work practices. Champions quality in all operations activities. Business & Financial Acumen - Understands business implications of decisions and demonstrates strong awareness of profitability drivers, market conditions, and competitive environment. Aligns team goals with strategic priorities. Sound Judgment & Inclusion - Makes well-reasoned decisions and explains the rationale clearly. Ensures appropriate people are involved in decision-making in a timely manner. Planning & Prioritization - Develops realistic action plans, prioritizes work effectively, and secures additional resources as necessary. Employee Engagement & Development - Includes staff in planning, decision-making, and process improvement. Remains accessible to employees, provides regular feedback, builds skills, and encourages professional growth. Customer Focused Problem Resolution - Supports and leads customer complaint investigations. Drives corrective actions to conclusion, ensuring outcomes meet expectations and strengthen customer confidence. Feedback & Continuous Improvement - Solicits and applies customer (internal and external) feedback to improve processes, products, and services. Professionalism Under Pressure - Responds effectively under pressure, treats others with respect, accepts responsibility for actions, and reliably follows through on commitments. Safety Compliance - Follows all safety and security procedures. Reports unsafe conditions promptly, leads corrective efforts, and ensures equipment and materials are used properly. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position . EDUCATION/EXPERIENCE Bachelor's degree in Food Science, Manufacturing, Engineering, or a related field OR a proven track record of 15+ years of progressive experience in manufacturing operations. Minimum 5 years of supervisory or leadership experience. BENEFITS/REWARDS AMPI offers competitive starting pay, PTO, 401k, short-term disability, health, dental, vision, life insurance, flexible spending accounts, employee assistance programs and more. Associated Milk Producers Inc. (AMPI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Military and veterans are encouraged to apply.
    $48k-63k yearly est. 3d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Senior operations manager job in Madison, WI

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 51d ago
  • Director, Client Operations

    MTM, Inc. 4.6company rating

    Senior operations manager job in Madison, WI

    At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments. The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget. Location: This is a hybrid position located at our Middleton, WI location. What you'll do: * Provide daily guidance and support for direct and non-direct reports * Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals * Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction * Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents * Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes * Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services * Ensure all program activities are being performed accurately and consistently to ensure the program's ongoing contractual and institutional compliance. * Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered * Perform audits of functions as appropriate, tracking the results, per established guidelines * Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program's data quality, processing and improvement plan * Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals * Manage expectations and communications with leaders at the home office * Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts * Conduct project status meetings to identify problems and ensure that deliverables are met * Other duties as assigned What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Bachelor's degree in Business Administration (or equivalent experience) in a related field * 8+ years in an Operational or logistics role * 5 years' experience in a supervisory/management role * Must possess a valid driver's license Skills: * Positive attitude and proven ability to work well with all levels of the organization * Effective use of judgement to prioritize focus areas and day to day tasks * Willingness to embrace difficult situations * Independently maintain and hold others accountable for best-in-class results and the highest of standards * Ability to lead and effect change through influence * Effectively uses (objective) data vs. hyperbole or "common-knowledge" to evaluate operation performance * Excels at identifying and leveraging the correct data to identify and solve problems * Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures * Ability to teach, coach and motivate staff * Ability to build and maintain good relationships with community agencies and other critical stakeholders * Solid interpersonal and team-building skills to effectively communicate with internal and external customers * Proactive and creative techniques in solving problems * Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination * Ability to think creatively and use various methods in problem solving * Proficient with the Microsoft Suite * Self-starter with the initiative to identify and act upon opportunities without direction * Communicate professionally and clearly both in person and in writing * Easily adaptable to ever changing environment and requirements * Flexibility in work schedules * Ability to maintain high level of confidentiality * Regular attendance Even better if you have... * Previous experience working with Medicaid and/or State programs preferred * Project Management certification a plus * Prior experience in the transportation industry a plus What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM
    $80k-100k yearly Auto-Apply 36d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Waunakee, WI?

The average senior operations manager in Waunakee, WI earns between $96,000 and $185,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Waunakee, WI

$133,000

What are the biggest employers of Senior Operations Managers in Waunakee, WI?

The biggest employers of Senior Operations Managers in Waunakee, WI are:
  1. Acxiom
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