Senior operations manager jobs in Waverly, MI - 368 jobs
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Sr. Plant Manager
Luxwall, Inc.
Senior operations manager job in Litchfield, MI
LuxWall is focused on the product development, scaling, and commercializing of innovative Transparent Insulation products and solutions for the built environment. LuxWall's vacuum insulated technology, Enthermal™, delivers a step change in energy performance, eliminating convective heat transfer and drastically reducing conductive and radiant heat gain and loss within buildings. The result is up to 45% in energy savings, while improving comfort and noise reduction. LuxWall has the potential to redefine building performance globally and forever change the way buildings are designed and constructed.
Job Overview:
As Plant Manager, this role offers the opportunity to shape plant strategy, drive continuous improvement, and foster a culture of safety, profitability, quality, and collaboration. This position provides leadership across production, engineering, quality, and maintenance teams. This role requires a versatile leader who can drive operational excellence, instill a culture of safety & growth, while continuously improving operations in a fast paced high growth environment.
Position Responsibilities:
The Plant Manager will have full P&L ownership and overall accountability for the performance and strategic direction of our new manufacturing site with accountability for meeting or exceeding financial targets related to cost, revenue, EBITDA, and ROI
This leader will drive the successful launch of the facility, including site readiness, equipment installation, organizational structure, and ramp to full production
The Plant Manager will oversee all day-to-day operations and long-term planning to ensure sustained operational excellence, safety, and profitability
This role is responsible for setting and executing a comprehensive business strategy aligned with corporate objectives, with a strong emphasis on financial performance, operational efficiency, customer satisfaction, and talent development
The Plant Manager must operate with a long-term mindset, consistently evaluating decisions through a strategic lens to ensure
Functional responsibilities span across Safety, Quality, Manufacturing, Maintenance, Engineering, Supply Chain,
Continuous Improvement, and Financial Performance, including working with the sales teams in defining and executing commercial strategies
The Operational leader will foster a culture of accountability, innovation, and high performance at all levels of the organization
Lead development and execution of annual operating plans, capital plans, and strategic roadmaps in alignment with business objectives
Cultivate a plant culture where people want to work, built upon on the LuxWall Cultural tenants , how we work, and a robust communication strategy.
Mentor, coach, and develop plant leadership team through individual development plans, trainings, and stretch assignments to capitalize on potential and ensure succession plans for critical roles.
Establish and monitor KPIs across all functional areas, ensuring proactive action planning to address performance gaps
Drive a culture of safety and compliance by prioritizing employee well-being, regulatory adherence, and proactive
risk mitigation
Build and develop a high-performing leadership team, with a focus on succession planning, skills development, and organizational capability
Lead cost control initiatives and operational efficiency programs, using Lean and Six Sigma methodologies to improve throughput, yield, and cost performance
Partner with corporate teams on investment planning, technology upgrades, and potential site expansions
Lead and support continuous improvement programs that drive sustainable gains in quality, delivery, and customer satisfaction
Serve as a visible, hands-on leader who promotes collaboration, accountability, and open communication across all levels of the organization
Qualifications:
Bachelor's degree required; Engineering degree preferred; MBA or advanced degree preferred.
10+ years of progressive leadership experience in operations or manufacturing management;
4+ year's of previous experience leading site or multi-site operations.
Experience with full P&L ownership ( Required).
Proven success in scaling operations and leading complex manufacturing environments; multi-plant leadership experience is a plus.
Deep knowledge of EHS standards and compliance requirements.
Experience in applying Lean manufacturing concepts to reduce cost and improve productivity; experience developing and organizing continuous improvement programs; demonstrated track record of driving positive change.
Ability to lead with a strategic mindset while executing on operational details.
Exceptional leadership, communication, and interpersonal skills; capable of influencing across all levels of the organization.
Willingness to travel up to 30% of the time.
Work Environment
100% Plant floor (PPE required)
Requires working in a fast-paced manufacturing environment with exposure to machinery, chemicals, and varying temperatures and noise levels.
Constant communication with employees, peers and management
Overtime as required
Frequent requirement of handling heavy equipment (operation)
Frequent need to give concentrated attention to surroundings
Physical Stamina: The job requires maintaining high energy levels and physical stamina to keep up with the pace of production and meet performance targets
LuxWall, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business needs.
All applicants must complete and pass a drug screening and background check. LuxWall's process is a 10-panel drug screen which includes marijuana.
$92k-125k yearly est. 5d ago
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Unit Manager (UM) (Hiring Immediately)
Aria Nursing and Rehab
Senior operations manager job in Lansing, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed
Qualifications
Current state nursing licensure required; registered nurse preferred
Current CPR certification and additional certification in a nursing specialty are desired
Management or supervisor experience in long-term care or geriatric nursing preferred
About Ciena Healthcare
Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you are passionate about improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
$50k-80k yearly est. 2d ago
Sr. Manager, Customer Service
Knauf Insulation GMBH 4.5
Senior operations manager job in Albion, MI
Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.
We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment.
We know how important your health, wellbeing, and financial strength is to you. To support you, we provide affordable benefits for you and your family members.
"Supporting all aspects of the individual - self, health, wealth and community"
Our benefits include:
* Medical, Dental, Vision - starting on day one!
* Virtual Medical Services
* 401(k) Retirement Plan (earn 100% matching on your first 6% and fully vested day one)
* Paid parental leave
* Company paid life insurance
* Tuition Reimbursement
* Vacation time to enjoy getting away
* Employee Assistance Program (EAP)
* Plus, more!
Growth opportunities available!
Apply online or contact us to hear why our employees appreciate being part of the Knauf family!
About the Role:
Join Knauf as the leader of our Customer Experience and Service Operations, where you'll shape how customers experience us from first order through ongoing partnership. You'll set the strategy and own the performance for order entry, order management, claims, and customer communications-using data to improve speed, quality, and consistency at scale. As a visible, hands-on leader, you'll mentor a high-performing team, streamline processes, and introduce smarter tools that make work easier for employees and customers alike. You'll partner closely with Sales, Supply Chain, Logistics, IT, Finance, and Manufacturing, and serve as a senior point of contact for strategic customers-bringing the voice of the customer into every decision. If you're energized by setting direction, delivering measurable results, and elevating the customer journey, this role offers the autonomy and impact you're looking for. Integrity, vision, professionalism, and passion are core to success here.
Responsibilities
Strategic Leadership
* Set the strategic direction for Customer Service in alignment with Knauf's business objectives and growth plans.
* Develop, improve, and implement service strategies, policies, procedures, and standards that elevate quality, productivity, and profitability.
* Define and manage KPIs for order entry and management, response time, issue resolution, and customer satisfaction, link performance to financial outcomes.
* Define what "best-in-class" looks like for Knauf through benchmarking and customer insights and hold the organization accountable for meeting those standards.
* Lead customer-focused initiatives that increase satisfaction, loyalty, and retention while supporting commercial goals.
Operational Excellence
* Oversee end-to-end customer service operations, including order intake, order management, claims, and escalations; ensure standardized processes across businesses.
* Own the end-to-end claims process (e.g., freight damage/shortage, pricing disputes, credit/debit memos): establish policies and SOPs, approval matrices, documentation standards, and SLAs to ensure timely, accurate resolution and cost recovery; partner with Quality, Logistics, Sales, and Finance on root-cause prevention.
* Standardize order processes across businesses and implement continuous improvement to reduce errors and cycle times.
* Implement and optimize digital tools (ERP/CRM/analytics/knowledge base/self-service) to enhance visibility, efficiency, and customer experience.
* Handle complex and escalated customer service issues promptly and professionally.
* Establish and maintain Freight and Fuel Policies and updates; ensure clear communication of brand identity and corporate position.
* Serve as the senior Customer Service point of contact; maintain oversight of the phone system with effective tiered escalation and swift resolution.
* Collaborate cross-functionally to improve forecast accuracy, on-time delivery, fill rates, inventory allocation, and invoice accuracy.
* Ensure adherence to SOPs, SLAs, and compliance requirements; hold teams accountable for process compliance, quality, and continuous improvement.
* Perform other duties as assigned.
Performance Management and Analytics
* Develop and track team and individual KPIs; coach for performance and implement corrective actions where needed.
* Benchmark KPIs against best-in-class standards; hold individuals and teams accountable via dashboards, reviews, and corrective action plans to achieve targets.
* Monitor service performance, customer satisfaction, claims and financial results; standardize reporting cadences and executive dashboards to drive decisions.
Continuous Improvement
* Lead and drive cross-functional continuous improvement initiatives by proactively identifying opportunities to streamline order management and customer service processes, minimizing errors and inefficiencies.
* Champion process optimization efforts by deploying formal continuous improvement processes (ex. Lean Management) to identify root causes, address recurring issues and enhance operational performance.
* Monitor, analyze, and act on customer feedback and performance metrics to implement targeted enhancements, elevate service quality, and foster a culture of innovation and accountability across the team.
Team Leadership
* Build, mentor, and retain a high-performing team of supervisors, claims managers, and customer service representatives.
* Directly manage the Claims Manager and Supervisors, including coaching, workload prioritization, performance management, and career development aligned to SLAs and quality standards.
* Set clear expectations and hold the team accountable to best-in-class service standards, KPIs, and compliant processes through regular coaching, feedback, and performance reviews.
* Foster a culture of safety, accountability, customer-first thinking, and continuous improvement.
* Develop and implement training programs to strengthen technical expertise, systems proficiency, call control, order management, and communication skills.
* Ensure succession planning, workforce development, and talent retention to support growth and resilience.
* Serve as the key backup to Customer Service Managers and Supervisors, providing day-to-day coverage for approvals, escalations, scheduling/workforce planning, and operational decision-making during absences or peak demand.
* Drives the highest levels of employee retention and engagement to ensure a sustainable workforce.
* Fosters a culture of innovation, collaboration, and accountability within the organization.
* Instills an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner.
Customer Engagement and Commercial Partnership
* Sponsor relationships for strategic customers, ensuring high-quality lifecycle support and proactive issue avoidance.
* Partner with Sales and Commercial teams to support audits, training, planning, business reviews, product availability, etc.; balance customer satisfaction with business performance.
* Drive initiatives that improve NPS/CSAT and enhance order management.
Risk Management
* Ensure adherence to policies, customer messaging, service guidelines, freight and fuel updates, availability, and compliance requirements
Qualifications
Education:
* Bachelor's Degree in Business Administration or related field
Experience:
* Minimum 5 years of experience in Customer Service, Product Management, or a similar customer-facing leadership role; manufacturing background preferred
Knowledge, Skills and Abilities:
* Proficiency with Microsoft Office, ERP/MRP systems (SAP preferred), Salesforce, and Tableau.
* Strong administrative, organizational, communication, and people-leadership skills.
* Excellent mathematical, analytical, and problem-solving abilities; adept at objection handling and root-cause analysis.
* Proven expertise in call control, order management, time management, and documentation.
* Strategic thinker with demonstrated ability to set direction, execute, and deliver outcomes.
* Strong understanding of sales principles, methods, and strategies; ability to balance customer needs with business goals.
* Up-to-date awareness of industry trends and customer service best practices.
* Exceptional verbal presentation, active listening, and written communication skills.
* Highly motivated, hands-on, self-starter with strong attention to detail and follow-through.
It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.
$60k-103k yearly est. Auto-Apply 6d ago
Senior Manager, Logistics & Global Control Tower (North America, EMEA)
Western Digital 4.4
Senior operations manager job in Lansing, MI
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
**Role Overview**
The SeniorManager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.
**Key Responsibilities**
**Control Tower Leadership & End-to-End Visibility**
+ **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.
+ **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions.
+ **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making.
+ **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions.
+ **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels.
+ **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders.
+ **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources.
+ **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones.
+ **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities.
+ **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons.
**Digital Transformation & Technology Leadership**
+ Champion the adoption and integration of cutting-edge logistics technologies, including:
+ Real-time transport visibility platforms (e.g., FourKites, Project44, etc...)
+ Warehouse and transport management systems (WMS/TMS)
+ Robotics, IoT, and automation
+ Predictive analytics and AI/ML optimization engines
+ Cloud-based logistics platforms and digital twins
+ Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed.
+ Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation.
**Operational Excellence**
+ Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.
+ Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools.
+ Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions.
**Change Management & Agility**
+ Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.
+ Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs.
**Collaborative Leadership & Stakeholder Engagement**
+ Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.
+ Serve as the primary interface for logistics functions and internal stakeholders across all regions.
**AI-Driven Process Optimization & Data-Driven Decision Making**
+ Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.
+ Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards.
**Team Leadership & Talent Development**
+ Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.
+ Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization.
**Compliance & Sustainability**
+ Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.
+ Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management.
**Qualifications**
**Qualifications**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred).
+ 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role.
+ Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.).
+ Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations).
+ Strong background in exception management, predictive analytics, and performance score-carding.
+ Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives.
+ Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus.
**Preferred Skills**
+ Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable.
+ Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics.
+ Exceptional problem-solving and decision-making under pressure.
+ Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates.
+ Process excellence orientation (Lean/Six Sigma certification a plus).
+ Leadership ability to mentor analysts and influence cross-functional partners.
+ Fluency in English; additional languages are advantageous.
+ Certification in Lean, Six Sigma, or supply chain analytics.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-AS1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$129k-165k yearly est. 28d ago
Executive Director, Medical Affairs Strategy Excellence & Operations
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Lansing, MI
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$245.5k yearly 46d ago
Senior Restaurant and Operations Manager
Daveandbusters
Senior operations manager job in Lansing, MI
$7,500 Sign on Bonus
THE SENIORMANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.
What we are looking for!
You love working in a fast-paced, multi-faceted restaurant/entertainment scene
You can communicate with the team members and guests in a way that inspires FUN!
You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
You have never met a goal you can't beat
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Ensure the execution of staff training programs
Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
60889
-
71636
We are an equal opportunity employer and participate in E-Verify in states where required.
$97k-138k yearly est. Auto-Apply 12d ago
Operations Director
The Commons Church
Senior operations manager job in Okemos, MI
The Commons Church
East Lansing, MI
WHO WE ARE
The Commons Church is located in East Lansing, MI, just 4 minutes away from Michigan State University and is part of The Salt Network (thesaltnetwork.com), a network of churches that focuses on planting multigenerational churches in major university centers throughout North America. The Commons is a 6 year old church that launched in September of 2019.
SNAPSHOT
6 years old
Average Sunday worship attendance: 1500+
The Salt Company (college ministry) averages 900+ students on Thursday nights
Staff team is currently 25+ people
We have network partnerships with the Salt Network, the Send Network, and the Strategic Launch Network.
VISION
Our metro area has 475,000 people and is home to both Michigan State University (51,000 students) and the state capital of Michigan. East Lansing is a very influential city right in the middle of the state of Michigan that lacks a strong gospel presence. In addition to that, within a two hour drive there are 12 other significant university centers where we hope to plant churches over the next few years. This is a dynamic context to serve in. We are passionate about reaching college students and planting churches, which means we are passionate about reaching, raising up and releasing the next generation of leaders!
LINKS
The Commons Church Website
The Commons Church Instagram
The Salt Company - Michigan State Instagram
The Salt Network Website
Operations Director
JOB SUMMARY
DIRECT SUPERVISOR:
Austin Wadlow (Lead Pastor)
JOB TITLE:
Operations Director (Full-Time)
SUMMARY:
The Operations Director serves as the primary leader responsible for the administrative, financial, and operational execution of The Commons' vision. This role functions as a Chief Operating Officer / Chief Financial Officer for the church, ensuring that ministry is supported by strong systems, healthy finances, compliant practices, and well-maintained facilities. Working in close partnership with the Lead Pastor, the Operations Director translates vision into actionable plans, budgets, and infrastructure, stewarding resources wisely so that staff and volunteers can focus on disciple-making and mission. This position carries significant leadership responsibility and influence, and requires a high level of trust, discretion, and alignment with the mission and values of The Commons. The Operations Director provides direct leadership to the Operations Coordinator and the Office & Events Coordinator, and is responsible for building, developing, and overseeing these functions.
PRIMARY RESPONSIBILITIES:
Strategic Leadership & Execution
Partner with the Lead Pastor to translate church vision and strategic priorities into operational plans, timelines, and measurable objectives.
Provide organizational leadership that ensures ministries are resourced, supported, and scalable.
Identify operational risks or barriers and proactively develop solutions.
Serve as a trusted advisor to the Lead Pastor on matters of finances, staffing, facilities, and long-term sustainability.
Financial Management & Stewardship
Oversee all financial operations, including budget development, forecasting, cash flow, and financial reporting.
Ensure accurate, transparent, and timely financial statements are provided to the Lead Pastor and appropriate leadership bodies.
Manage accounting systems, payroll, audits/reviews, and internal financial controls.
Lead stewardship of church resources with biblical wisdom and integrity.
Oversee capital campaigns, debt management, and long-range financial planning.
Human Resources & Staff Systems
Oversee all HR functions, including hiring processes, onboarding, compensation structures, benefits, performance management, and compliance.
Provide direct supervision, coaching, and performance management for the Operations Coordinator.
Develop and maintain clear personnel policies and employee handbooks.
Support department leaders in building healthy teams and effective staff structures.
Ensure compliance with employment laws and best practices.
Facilities, Construction & Assets
Oversee facilities management, maintenance, and long-term planning.
Lead construction, renovation, and expansion projects, working with contractors, architects, and consultants as needed.
Ensure church buildings and assets are safe, functional, and aligned with ministry needs.
Manage capital assets, equipment, and vendor relationships.
Risk Management & Compliance
Oversee risk management, including insurance coverage, safety protocols, security policies, and legal compliance.
Ensure the church operates in accordance with local, state, and federal regulations.
Coordinate with legal counsel, insurance providers, and external advisors as needed.
Operational Systems & Administration
Design and improve systems that increase efficiency, clarity, and accountability across the organization.
Oversee contracts, vendors, and service agreements.
Ensure administrative processes support ministry rather than hinder it.
Provide direct supervision, coaching, and performance management for the Office & Events Coordinator.
Help create a culture of excellence, stewardship, and continuous improvement.
OTHER DUTIES:
All staff members are expected to model flexibility and a willingness to take part in church activities and initiatives that may be outside of their normal day-to-day responsibilities and to model servant leadership in their position at all times.
KEY MEASURES OF SUCCESS:
Financial health and transparency of the church.
Operational systems that support-not slow-ministry.
Well-maintained, safe, and ministry-ready facilities.
Healthy staff systems and clear organizational structure.
Strong, supportive partnership and trust with the Lead Pastor.
CHARACTER:
The successful candidate will have a healthy, vibrant walk with God, will already be actively involved in the leadership of the church, and will be committed to being in authentic gospel community. Their lifestyle will be marked by being a servant leader, generous with their money, time and giftings, joy and love for spending time with the Lord. A growing desire to shepherd others in their relationship with the Lord and to raise up leaders is necessary. They will be people of integrity in all areas of life!
COMPETENCY:
The leadership competencies required: team building; ability to thrive in a fast-moving environment; strategic thinker with proven ability to equip leaders and organize functional structures; able to connect multi-generationally; solid understanding of organizational finances and budgeting processes; proficient computer skills (ie. word processing, church database software, quickbooks, contribution software, etc…); strong/smart social skills.
REQUIRED:
Strong alignment with the mission, vision, and values of The Commons Church.
Demonstrated experience in operations, finance, administration, or executive level leadership.
Proven ability to manage complex budgets and financial systems.
High level of integrity, wisdom, discretion, and trustworthiness.
Strong leadership and communication skills.
Ability to work closely with a Lead Pastor and function effectively in a second-chair leadership role.
Strategic thinker who is also highly execution-oriented.
Clear calling to vocational ministry
PREFERRED:
Senior leadership experience in operations, finance, or administration, with strong preference given to candidates who have served as a COO, CFO, or held comparable executive-level roles in the corporate or enterprise environment.
Experience with construction projects or facilities oversight.
Knowledge of HR best practices and employment law.
Degree in business, finance, accounting, nonprofit management, or related field (or equivalent experience).
$77k-135k yearly est. 5d ago
Operations Manager VitalRecords
VRC Metal Systems 3.4
Senior operations manager job in Lansing, MI
Requirements
Competencies:
Problem solving skills
Experience in implementing quality concepts and practice in a service industry work environment
Detail-oriented work style
Organizational skills
Willing to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies)
Willing and able to do physical work when necessary
Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment
Work environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and eligibility requirements:
Supervisory experience (3-5 years preferred)
Valid driver's license with clean MVR and clean background check
High school diploma
Forklift certification
Must pass drug screen
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities
Salary Description 60,000
$66k-110k yearly est. 13d ago
Director of Operations
Northern Home Improvement
Senior operations manager job in Lansing, MI
Liaise with superior to make decisions for operational activities and set strategic goals
Plan and monitor the day-to-day running of business to ensure smooth progress
Supervise staff from different departments and provide constructive feedback
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
Manage procurement processes and coordinate material and resources allocation
Oversee customer support processes and organize them to enhance customer satisfaction
Review financial information and adjust operational budgets to promote profitability
$77k-135k yearly est. 60d+ ago
District Manager
Subway-23626-0
Senior operations manager job in Laingsburg, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 6d ago
District Manager
Pita Way
Senior operations manager job in East Lansing, MI
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
$85k-142k yearly est. 60d+ ago
District Manager
Subway-7442-0
Senior operations manager job in Okemos, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 6d ago
District Manager
Subway-6128-0
Senior operations manager job in Lansing, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 6d ago
District Manager
Subway-7897-0
Senior operations manager job in Haslett, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 6d ago
District Manager
Subway-34955-0
Senior operations manager job in Charlotte, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-142k yearly est. 6d ago
District Manager
Subway-14544-0
Senior operations manager job in Jackson, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$86k-142k yearly est. 6d ago
District Manager
Subway-22786-0
Senior operations manager job in Jackson, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$86k-142k yearly est. 6d ago
District Manager
Subway-31990-0
Senior operations manager job in Belding, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
•
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$85k-141k yearly est. 22d ago
Sr. Manager, Validation
Emergent Biosolutions 4.8
Senior operations manager job in Lansing, MI
Emergent BioSolutions is committed to assisting employees achieve their professional goals. Internal job postings are one of the tools available to employees at Emergent BioSolutions to assist in their career management. This enables current employees who have remained in their current position for a minimum of one year to apply for an open position.
I. JOB SUMMARY
Lead the Commissioning, Qualification and Validation (CQV), Cleaning, Sterility assurance and Computer System Validation (CSV) teams at a site. Serve as a member on project steering, value stream and quality systems performance teams. Establish operational objectives and systems to drive employee engagement and alignment with other departments. Deliver on site objectives while implementing harmonized engineering systems and processes. Provide leadership support to the other sites and global validation initiatives as needed.
II. ESSENTIAL FUNCTIONS
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Site Leadership and Strategy
* Provide leadership and direction to Validation team members, driving performance and value creation to the site function operational and strategic plans and tasks
* Ensure adequate resourcing (capacity and capability) to accomplish site and OST objectives. Recommend solutions to alleviate constraints
* Regularly interacts with seniormanagement or executives on multi-department projects and challenges. Able to build coalitions for change.
* Continuously improve the culture of the Validation team and the site
* Represents Validation and Emergent during GMP and other regulatory agency inspections (CDC, OSHA, etc.)
EFV Tactical Operations
* Identify areas to drive down operations costs and improve project delivery efficiency. Develop specific investment strategies to realize these savings
* Hands on troubleshooting and problem solving at the Gemba in support of engineering team members and operations
* Develop and lead small and medium sized continuous improvement projects, remain involved in projects led by staff members
* Direct support to OST head or lead annual OPEX budget for Validation department
Staff and System Development
* Effective delegation and building confidence and competence within direct reports
* Drive engagement in the technical and personal development of the Validation team and members
* Develops strong relationships with partners (QA, Mfg., etc.) and cultivates these with all team members
* Provide effective and collaborative cross functional leadership to facilitate development of the site strategy and delivery of site objectives
* Continuously improve the culture of the Validation team and the site
The above statements are intended to describe the general nature of work performed by those in this job. It is not an exhaustive list of all duties, and other duties may be assigned.
III. MINIMUM EDUCATION, EXPERIENCE, SKILLS
* BS in Engineering, Science, Management, or equivalent experience
* A minimum of 8 years of experience in a biopharmaceutical or related environment in an engineering or quality related role, with at least 3 years in a leadership role
* Significant hands on experience and regulatory expectations knowledge with controls, automation and computer system validation.
* Knowledge of pharmaceutical equipment, such as bioreactors, centrifuges, CIP skids, autoclaves, parts washers, HVAC systems, building chillers, clean steam generators, WFI generation, storage, and distribution, RODI water system, and Temperature Controlled Units (e.g. refrigerators, freezers, and incubators) is an advantage
* Strong track record of researching industry best practice (ISPE, BPOG, etc.) and partnering with engineering firms and consultants to develop and deliver effective and compliant projects
#LI-Hybrid
If the hiring manager expresses an interest in interviewing you for the open position, you must discuss your interest in the open position with your current manager prior to an interview being scheduled.
U.S. Base Pay Ranges and Benefits Information
The estimated annual base salary as a new hire for this position ranges from $129,500 to $156,800. Individual base pay depends on various factors such as applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Certain roles are eligible for additional incentive compensation, including merit increases, annual bonus, [and/or long-term incentives in the form of stock options.]
Additionally, Emergent offers a comprehensive benefits package*. Information regarding additional benefits can be found here: *************************************************************
(*Eligibility for benefits is governed by the applicable plan documents and policies).
If you are selected for an interview, please feel welcome to speak to a Human Resources Partner about our compensation philosophy and available benefits.
ABOUT EMERGENT
Protecting and Enhancing 1 billion lives by 2030 focuses our energy to improve the quality of life for individuals around the world, giving them the opportunity to experience the fullness of life.
Our drive towards this vision informs all of our actions-whether it is our approach to product development, manufacturing, encouraging employee health and wellness or giving back to the community-we strive every day to achieve this shared goal.
WE BELIEVE IN OUR VALUES
* Lead with Integrity
* We gain trust and confidence through ethics, quality, and compliance excellence
* Stand shoulder to shoulder no matter what
* We combine our best thinking and communicate openly to support each other.
* Own it always
* Every person at Emergent is engaged and accountable for delivering on our commitments.
* Break through thinking
* We take smart risks, pursue innovation and challenge ourselves to constantly improve.
* Compete where it counts
* We set the right goals and respect each other as we conquer them together.
$129.5k-156.8k yearly 12d ago
Sr. Manager, Validation
Emergent Biosolutions 4.8
Senior operations manager job in Lansing, MI
Emergent BioSolutions is committed to assisting employees achieve their professional goals. Internal job postings are one of the tools available to employees at Emergent BioSolutions to assist in their career management. This enables current employees who have remained in their current position for a minimum of one year to apply for an open position.
I. JOB SUMMARY
Lead the Commissioning, Qualification and Validation (CQV), Cleaning, Sterility assurance and Computer System Validation (CSV) teams at a site. Serve as a member on project steering, value stream and quality systems performance teams. Establish operational objectives and systems to drive employee engagement and alignment with other departments. Deliver on site objectives while implementing harmonized engineering systems and processes. Provide leadership support to the other sites and global validation initiatives as needed.
II. ESSENTIAL FUNCTIONS
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Site Leadership and Strategy
• Provide leadership and direction to Validation team members, driving performance and value creation to the site function operational and strategic plans and tasks
• Ensure adequate resourcing (capacity and capability) to accomplish site and OST objectives. Recommend solutions to alleviate constraints
• Regularly interacts with seniormanagement or executives on multi-department projects and challenges. Able to build coalitions for change.
• Continuously improve the culture of the Validation team and the site
• Represents Validation and Emergent during GMP and other regulatory agency inspections (CDC, OSHA, etc.)
EFV Tactical Operations
• Identify areas to drive down operations costs and improve project delivery efficiency. Develop specific investment strategies to realize these savings
• Hands on troubleshooting and problem solving at the Gemba in support of engineering team members and operations
• Develop and lead small and medium sized continuous improvement projects, remain involved in projects led by staff members
• Direct support to OST head or lead annual OPEX budget for Validation department
Staff and System Development
• Effective delegation and building confidence and competence within direct reports
• Drive engagement in the technical and personal development of the Validation team and members
• Develops strong relationships with partners (QA, Mfg., etc.) and cultivates these with all team members
• Provide effective and collaborative cross functional leadership to facilitate development of the site strategy and delivery of site objectives
• Continuously improve the culture of the Validation team and the site
The above statements are intended to describe the general nature of work performed by those in this job. It is not an exhaustive list of all duties, and other duties may be assigned.
III. MINIMUM EDUCATION, EXPERIENCE, SKILLS
• BS in Engineering, Science, Management, or equivalent experience
• A minimum of 8 years of experience in a biopharmaceutical or related environment in an engineering or quality related role, with at least 3 years in a leadership role
• Significant hands on experience and regulatory expectations knowledge with controls, automation and computer system validation.
• Knowledge of pharmaceutical equipment, such as bioreactors, centrifuges, CIP skids, autoclaves, parts washers, HVAC systems, building chillers, clean steam generators, WFI generation, storage, and distribution, RODI water system, and Temperature Controlled Units (e.g. refrigerators, freezers, and incubators) is an advantage
• Strong track record of researching industry best practice (ISPE, BPOG, etc.) and partnering with engineering firms and consultants to develop and deliver effective and compliant projects
#LI-Hybrid
If the hiring manager expresses an interest in interviewing you for the open position, you must discuss your interest in the open position with your current manager prior to an interview being scheduled.
U.S. Base Pay Ranges and Benefits Information
The estimated annual base salary as a new hire for this position ranges from $129,500 to $156,800. Individual base pay depends on various factors such as applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Certain roles are eligible for additional incentive compensation, including merit increases, annual bonus, [and/or long-term incentives in the form of stock options.]
Additionally, Emergent offers a comprehensive benefits package*. Information regarding additional benefits can be found here: *************************************************************
(*Eligibility for benefits is governed by the applicable plan documents and policies).
If you are selected for an interview, please feel welcome to speak to a Human Resources Partner about our compensation philosophy and available benefits.
How much does a senior operations manager earn in Waverly, MI?
The average senior operations manager in Waverly, MI earns between $83,000 and $161,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Waverly, MI
$116,000
What are the biggest employers of Senior Operations Managers in Waverly, MI?
The biggest employers of Senior Operations Managers in Waverly, MI are: